leadership - isle of wight nhs trust - home centre...training profile, please email your name,...

LeadershipExcEllEncE built on workforcE

Leadership Development ProspectusFor all staff at the Isle of Wight NHS Trust


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Leadership in the Isle of Wight NHS Trust

This organisation is committed to developing leaders who are able to work interdependently; have the behaviours to set an example to others; possess the business skills to deliver an effective, efficient, and high quality service; and can support their staff to provide a safe and excellent patient experience.

Leadership Framework

The Leadership Framework was developed to create a consistent approach to leadership focused on improving patient care. It applies to all healthcare staff because leadership is not restricted to people who hold designated leadership roles. We all have a responsibility for the services and care being delivered to patients and service users.

The Leadership Framework provides the means for us to develop key leadership behaviours.

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Contents

7 Habits of Highly Effective People 5

Appraisal Skills for Managers 5

Challenging Conversations 5

Coaching Skills Workshop 5

Finance and Business Skills 6

LEO 6

Management Development Programme 6

NLP Introduction 7

NLP Diploma 7

PRINCE2 7

Project Management Introduction 8

Principles of Adult Teaching and Learning 8

Resilience 8

1-1 Coaching 9

1-1 NLP Coaching 9

360° Feedback 9

Myers Briggs Type Indicator Analysis Step 1 9

Myers Briggs Type Indicator Analysis Step 2 9

Myers Briggs for Teams 10

Strength Finders Workshop 10

Team Development 10

The Speed of Trust Workshop 10

How to book, cancellation policy & other courses 11


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lEo MDP 7 Habits

Personal Development

team Development

Start your journey here...

Managing your team...

Advanced leadership...

Develop your leadership

and personal effectiveness...

Develop your team...

What else might be useful?

• Project Management

• Resilience


• Appraisal Skills for Managers

• Myers Briggs Type Indicator Analysis Step 1

• Challenging Conversations


• 360° Feedback

• Leading at the Speed of Trust


• Myers Briggs Type Indicator Analysis Step 2

• One-to-one coaching

• The Leadership Development Centre (SHA)

• NLP


• Myers Briggs for Teams

• StrengthFinder

• Bespoke team building

Your Leadership Journey

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7 Habits of Highly Effective PeopleWho is this for?All individuals who lead or influence others. To attend 7 Habits of Highly Effective People you must have previously attended LEO and be working at Band 6 or above.

Learning outcomes• To understand the basic principles underlying personal and

interpersonal effectiveness. These principles are the habits of people who consistently achieve their desired results.

• To practice the application of the principles and use them in daily work.

• To develop ways of monitoring effectiveness for continual improvement.

Course duration & venue3 days – New Holmwood Hotel, Cowes, Isle of WightAlso offered as 2-hour sessions on a monthly basis.

Appraisal Skills for ManagersWho is this for?For managers who have responsibility for carrying out appraisals.

Learning outcomes• To understand the importance of the appraisal system.• To be able to set effective objectives and draw up a personal learning plan.• To be able to give and receive constructive feedback.

Course duration & venue3 hours, held in the Education Centre.

Challenging ConversationsWho is this for?Any staff in a management or supervisory role.

Learning outcomes• Talk to staff in a direct, challenging and supportive way.• Effective performance management.• Tackle difficult issues with colleagues.


Coaching Skills WorkshopWho is this for?Staff with managerial, supervisory or educational roles.

Learning outcomes• Develop delegates’ skills and knowledge of coaching.• Ensure that participants gain a clear understanding of the uses of

coaching and when it can be applied.

Course duration & venue2 days, held in the Education Centre.


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Finance and Business SkillsWho is this for?All staff with management and / or responsibility for budgets and service delivery.

Learning outcomes• Understand the organisation’s finances.• Understand Service Line Reporting.• Understanding Service Specifications.

Course duration & venue3 hours, held in the Education centre.

LEO (Leading an Empowered Organisation)Who is this for?All staff.

Learning outcomes• Understand centralised and decentralised approaches.• Articulate Expectations.• Define Responsibility, Authority, Accountability (R-A-A).• Learn how to build relationships and achieve

interdependence.

• Create a learning environment.• Lead change.• Construct an action plan.

Course duration & venue3 days, held at the New Holmwood Hotel, Cowes.

Management Development ProgrammeWho is this for?The course is designed to develop the knowledge, understanding and skills of new and aspiring managers in dealing with people management issues.

Learning outcomes• Understand the legal context for managing people in terms of recruitment and

selection, equality issues, managing capability, grievance and conduct matters.• Be able to recruit to a vacancy and chair an interview panel.• Be able to carry out a return to work interview and absence review meeting.• Understand the role of Occupational Health in supporting the management of

sickness absence.• Understand how to manage a grievance issue.• Understand how to deal with a concern which relates to an employee’s conduct.• Understand how to manage a situation where an employee’s performance falls short

of the desired level.

Course duration & venue2 days, held in the Education Centre.

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Neuro Linguistic Programming (NLP) IntroductionWho is this for?All staff.

Learning outcomes• Overview of Neuro Linguistic Programming.• Introduction to non verbal communication.• Eye accessing.• Presuppositions.• NLP techniques.

Course duration & venue9.30am to 3.30pm – Education Centre.

Neuro Linguistic Programming (NLP) Diploma †

Who is this for?All staff that can utilise the skills in their current role either with patients or colleagues.

Learning outcomes• Understanding NLP.• History of NLP.• Basic foundations of NLP (including visual auditory and kinaesthetic language, non verbal communication, eye accessing,

presuppositions).• Anchoring, Sub-modalities, Swish Pattern, Map Across, Phobia Model.

Qualifications obtainedDiploma in the Art and Science of Humanistic Neuro-Linguistic Psychology and Neuro-Linguistic Programming.(Accredited by the International Institute of Humanistic Neuro-Linguistic Psychology & Hypnosis, Isle Play, Perpetual Dawn and AIST).

Course duration & venue6 Days – Off site training venue usually held in Newport, Isle of Wight.

PRINCE2 †

Who is this for?Any staff working on projects within the organisation.

Learning outcomes• Focus on business justification.• Defined organisation structure for the project management team.• Product-based planning approach.• Emphasis on dividing the project into manageable and controllable

stages.• Flexibility that can be applied at a level appropriate to the project.

Course duration & venue3 Days – Education Centre.

† Please note there is a charge for this course, contact us for further details.


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Project Management IntroductionWho is this for?Any member of staff involved in managing projects.

Learning outcomes• The key characteristics of a project.• The roles and responsibilities of a project manager.• The principles of effective project management.• How to plan, implement and control projects.• How to document and evaluate projects.


Principles of Adult Teaching and LearningWho is this for?Those who are deemed to be subject specialists in order to deliver training.

Learning outcomes• Understand the concepts of education & training.• Understand why and how adults learn.• Be able to plan a course using the most appropriate methods, resources and assessment (re-enforced by the preparation

of a micro teach session to deliver to peers in the class).• Identify evaluation techniques.

Course duration & venue6 part course (2.5 hrs per week), held in the Education Centre.

ResilienceWho is this for?All staff.

Learning outcomes• Develop a robust attitude through challenging times.• Gain skills in communication, time management, and

assertiveness.• Support your colleagues and teams through difficulties.

Course duration & venueHalf-day session, held in the Education Centre.

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1-1 Neuro Linguistic Programming (NLP) CoachingWho is this for?All staff.

Why?• You may wish to come for a 1-1 NLP coaching session

to help you deal with certain work related issues. e.g. interview nerves; lack of confidence; issues with change.

Course duration & venueTo be arranged with individual.

360° FeedbackWho is this for?Nominated staff, as part of a leadership programme or as a result of an agreed appraisal discussion.

Why?• Learn about the impact of your own behaviour.• Raise self-awareness.• Choose your behaviour to become an effective leader.

Course duration & venueOn-line questionnaire, followed by a 1-1 feedback session.

Myers Briggs Type Indicator Analysis Step 1Who is this for?All staff.

Why?• Increase your self-awareness by understanding your personality type.• Increase your effectiveness as a leader through better communication.

Course duration & venueOn-line questionnaire plus 1 hour 1-1 feedback.

Myers Briggs Type Indicator Analysis Step 2Who is this for?Staff who have already undertaken Myers Briggs Step 1.

Why?• Gain a more in-depth understanding of your personality type and

preferences.• Learn to work with your preferences and those of others for truly self-

aware leadership.

Course duration & venueOn-line questionnaire plus 1 hour 1-1 feedback.

1-1 CoachingWho is this for?All staff interested in developing self-awareness.

Why?• Become more effective as a leader.• Understand the impact of your own behaviour.• Address concerns, make choices and tackle difficult issues.

Course duration & venueAs agreed by the coach and the coachee.


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Myers Briggs for TeamsWho is this for?All teams.

Why?• Understand your own personality type and that of your

colleagues.• Learn how teams can use increased awareness to work

together for great results.• Increase harmony and understanding between

colleagues.

Course duration & venueA half-day session, held in the Education Centre or other venue as agreed.

StrengthFinders WorkshopWho is this for?All teams.

Why?• Understand how the combined strengths of your team

can work together effectively.• Increase understanding of individual strengths.• Increase harmony and support within the team.

Course duration & venueOn-line questionnaire followed by a 2-hour workshop.

Team DevelopmentWho is this for?All teams.

Why?• Support for teams experiencing change or conflict

through a bespoke programme.• Re-energise your team through a bespoke programme

to enhance their resilience and motivation.• Plan for change and implement improvements.

Course duration & venueHalf or whole-day sessions, by agreement.

The Speed of Trust WorkshopWho is this for?All teams and team leaders, particularly those who are familiar with the Seven Habits of Highly Effective People.

Why?• Increase the efficiency of your team.• Improve relationships within the team and with the

wider organisation.• Develop a high-trust leadership style.

Course duration & venueA half-day course, held in the Education Centre.

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Funding & Cancellation Policy• For any course which attracts a cost to the Organisation, you will be

bound by the Terms and Conditions below:

• For any late notice cancellations and failure to attend there will be a charge to your department.

Courses available through the SHAPlease visit

http://www.southofengland.nhs.uk/wp-content/uploads/2012/03/m11169-NHS-Leadership-Prospectus-online-v1.pdf

for an up-to-date list of leadership courses from NHS South of England and the Wessex Deanery.

How to bookIf you would like to book your own training courses or view your own training profile, please email your name, department and 8-digit NHS payroll number to this address: [email protected] Your log-in details are normally sent within 24 hours. Once you have been issued with a login you can access TMPro4 online via the Web Based Systems link on the Intranet homepage.Booking Yourself:

• Log into Training Manager Pro Online.• Select Course Finder from the menu.• Type the name of the course or a keyword into the Course Name search box. (e.g. for Conflict Resolution you can type

“Conflict” > Find courses.• Select the course from the list that you wish to book on by clicking Request a place on this course.• Type in a reason in the box and click Request Booking.• Next time your manager logs into Training Manager Pro with their Line Manager log in they will see your request. Once

they have approved your request the request, it will be sent to us to confirm.

Booking Your Staff Member:• Log into Training Manager Pro Online with your Line Manager log in.• Select Course Finder from the menu.• Type the name of the course or a keyword into the Course Name search box (e.g. for Conflict Resolution you can type

“Conflict”) or you can leave this blank and hit find courses to browse a full list of courses available to self-book.• Select the course from the list that you wish to book on by clicking Book delegates onto this course.• Tick the boxes of staff members you wish to book onto this event and select Request Booking.• The request will then be send to Development & Training for processing. When

you next log into TMPro4 Online you will be able to see if the course was booked or rejected.

Approving Your Staff Member’s Request:• Log into Training Manager Pro Online with your Line Manager log in.• You will see if there are any new/pending booking requests

displayed on the homepage.• Select Booking Requests from the menu at the left hand side of

the screen.• Select Process.• Select the Approved or Not Approved.• Enter the reason in the relevant box and click Process Request.

Contact us

Development & Training

822099 x 5409

[email protected]

leadership - isle of wight nhs trust - home centre...training profile, please email your name,...

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