Leadership is Simple. Followership is a Challenge. Lehigh University Guest Lecture

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Asked to give to talk on Leadership at Lehigh University for an upperclass Leadership course. Rather than focus on 'good leadership', talk focused on what it takes to be a good follower. Effective leaders need effective followers to be successful. Offered students some ideas on how to become leaders by showing that they understood what it takes to be an effective follower.

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  • 1. Leadership is Simple The Challenge is Effective Followership 2013 Joe Hessmiller

2. Joe Hessmiller Director, CAI Over 30 years in IT; analyst, programmer, project manager, business development, business unit manager, CIO. Worked with and learned from - dozens of executives and managers from F500 corporations, large government agencies 2 and the military in US and UK. 3. Objective for Presentation 1. 2. 3. 4.What Is Leadership? What Is Followership? Where Do You Start? How To Get Others On Board? Why is this important?3 4. What Is Leadership? 5. What Is Leadership?Dave Ulrich & Norm Smallwood, What Is an Effective Leader?, RBL Group, 2009 6. Traditional Leadership Proficiency BasicsDave Ulrich & Norm Smallwood, What Is an Effective Leader?, RBL Group, 2009 7. Are Nothing Without Leadership Differentiation Customize Your Style to the OrganizationLeaders need to have the Leadership Code building blocks to be effective and they need to know their organizations unique brand Dave Ulrich & Norm Smallwood, What Is an Effective Leader?, RBL Group, 2009 8. But, Remember Collins Bottom Line Leadership Key: The Hedgehog Concept What Can You Be Best in the World At? What Is Your Denominator? What Are You Passionate About? 9. What Is Followership? 10. Warren Bennis: No Leadership Without Followership the longer I study effective leaders, the more I am convinced of the underappreciated importance of effective followers.. Warren Bennis, Distinguished Professor of Business Administration at the University of Southern California School of Business Administration, THE DILEMMA AT THE TOP; Followers Make Good Leaders Good, 1989 11. Leaders Need Effective Followers Executives who ignited transformations from good to great did not first figure out where to drive the bus, then get the right people to take it there. Instead, they got the right people on the bus and then figured out where to drive it. Jim Collins, Good to Great, 2001 12. Your Goal?BE ONE OF THOSE PEOPLE ON THE BUS The Future Express 13. Follower Types 14. 10 Rules of Effective Followership 1. 2. 3. 4. 5.Be Coachable Anticipate Needs Seize the Initiative Offer Solutions, Not Problems Be Goal Driven, Not Interrupt Driven 15. 10 Rules of Effective Followership 6. Do More Than Expected, But Not More Than You Should 7. Earn Trust Through Consistent Dependability 8. Communicate Proactively and Honestly 9. Be Loyal 10.Be Compassionate 16. Another Point of ViewFollower Relationship Dynamic 17. Performance Initiative Working Effectively With Others Embracing Change Doing the Job (Competence) Seeing Oneself As A Resource 18. Relationship Initiative Building Trust Communicating Courageously Identifying with the Leader Adopting the Leaders Vision 19. Enough Theory Where Do You Start? 20. Understand Leadership Skill Cycle IDENTIFY ProblemsResultsProblemsENABLE PRODUCE ResultsCONCEIVE SolutionsCollabor ation ENSURE ContolCapabilitiesIMPLEMENT CapabilitiesPRIORITIZE Plans PlansSolutions 21. Start Making Things Happen and Sustaining the ChangeIMPLEMENT CapabilitiesPRODUCE Results 22. Where to Start? Focus on the Conditions for Success The Causes of Project Failure Are Known.22 23. Show Your Care About Monitoring the Key Data Results Data data that measures attributes of the product to be delivered. Costs, Times, Quantities, Quality Conditions Data data that measures the attributes of the process that produces the product to be delivered. Capability, Commitment, Collaboration 24. Be Prepared to Communicate Through Common Understanding Automotive Engineers Long Ago Defined the Critical Measures for Safe, Effective Engine Operation.24 25. The Basic Automobile Dashboard Automotive Gauge Odometer Clock Fuel Level Speedometer Tachometer Oil Pressure Oil Temperature Water Pressure Water Temperature Voltmeter25 26. What Questions Are We Asking? Automotive Gauge OdometerAsks the Question How far have we gone?ClockHow much time has it taken?Fuel LevelHow far can we go?SpeedometerHow fast are we going now?TachometerHow intensely is engine working?Oil PressureDo we have enough lubrication to keep parts working well together?Oil TemperatureHow smooth are interactions?Water PressureDo we have enough coolant to keep the engine producing?Water TemperatureHow effective is the coolant in keeping the engine cool?VoltmeterIs enough energy being applied to the other important systems?26 27. What Measures What? Automotive Gauge Asks the QuestionTo MeasureOdometerHow far?Deliverables DeliveredClockHow long?DurationFuel LevelHow much further?Input Units AvailableSpeedometerHow fast?Deliverables per Unit of TimeTachometerHow intensely?Effort IntensityOil PressureDo we have enough lubrication to smooth interactions?Supply of Lubricant to Smooth Interaction Between ComponentsOil TemperatureHow smooth are interactions?Ability of Lubricant to smooth Interaction Between ComponentsWater PressureDo we have enough coolant to keep the Supply of Coolant to dissipate excess engine producing? engine heatWater TemperatureHow effective is the coolant in keeping the engine cool?Ability of Coolant to dissipate engine heatVoltmeterIs enough energy being applied to the other important systems?Ability to Support other Control and Comfort Systems27 28. Relating to the Real World To MeasureAutomotive MetricService MeasuresDeliverables DeliveredMilesService Level Achieved, Function Point DeliveredDurationHourHourInput Units AvailableGallonsResource HourDeliverables per Unit of TimeMiles Per HourEarned Value Per Clock HourEffort IntensityRPMHours Worked Per Week/Available HoursSupply of Lubricant to Smooth Interaction Between ComponentsPSIStakeholder Interaction SatisfactionAbility of Lubricant to Smooth Interaction Degrees Between ComponentsNumber of Open Issues from Stakeholder InteractionsSupply of Coolant to dissipate excess engine heatPSIDuration to Close IssuesAbility of Coolant to dissipate engine heatDegreesNumber of Escalated IssuesAbility to Support other Control and Comfort SystemsVoltsOn Time Process Deliverables (Status, Reporting, Training)28 29. The World Is Increasingly Complex. Simplify It. Lead It. Good Luck. Were Counting on You.29

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