leadership in participatory economy- cch user conf 2011
DESCRIPTION
Is Leadership changing? and if so, how and why? This engaging presentation developed for the CCH User Conference explores the research and case studies that demonstrate the need for a new form of leadership - based on strengths, facilitating conversations, and tapping the energy of your workforce. We call it i2a: Insights to Action.TRANSCRIPT
Leadership in the Participatory Economy
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Presented by: Tom Hood, CPA.CITP CEO Maryland Association of CPAs Business Learning Institute
CCH Connections 2011 November 7, 2011 San Antonio, TX
Download today’s slides at …
www.SlideShare.net/thoodcpa
Is leadership changing?
If so, how?
American Institute of CPAs
What CPAs have said abut the future:
1. Changing demographics - Aging workforce, diversity, 4 generations in the workplace
2. Increased globalization, economic shifts and increasing competition 3. The technological revolution - cloud, social, big data & XBRL 4. Issues around Information Security, Privacy & data integrity 5. Shift to consumer and employee power (from push to pull) 6. Changes in the way we communicate - mobile, txt, skype 7. Work-life challenges or conflict - "do more with less", 24/7 work 8. Information Overload - filter failure 9. Increasing complexity of rules and standards (IFRS, GAAP, PCAOB,
SEC) 10. Economic uncertainty - deficit, debt and pressure on government
We can choose to harness the winds of change
The tornado of changes from CPA Vision Project circa 2000
From feeling “lonely at the top”
To the wisdom of the crowd
Is this working for you?
How is leadership changing?
“What got you here won’t get you there.” – Emmanuel Gobillot - Leadershift
Leadership is DEAD • Democra?c • Exper?se • AAen?on • Diverse
What hasn’t changed about leadership?
• Engagement • Alignment • Commitment • Accountability
“First I get all of my men facing the same direction.” - Napoleon
CLO magazine shows the changing role of leaders
Leadership is…
The ability to gain insights and the ap?tude to turn them into ac?on –
Insights to Ac?on
-‐ Tom Hood & Gretchen Pisano
(one without the other is either useless or destruc?ve)
From: Command & Control To: Connect & Collaborate
Leadership is Connect & Collaborate!
What do leading organiza?ons look like?
Leadership = Mul?plica?on • 15 X – ROI strategy as process & alignment
• 8 X – Strengths • 6 X – Trust & Engagement • 3 X -‐ Posi?vity
Zappos – the future of work
The Par?cipatory Leader
• Knows his/her strengths and the strengths of others
• Sets context and defines reality • Asks powerful ques?ons to seek high leverage opportuni?es
• Taps the collec?ve wisdom of the team and connects them to the organiza?on’s purpose & values
• Inspires ac?on!
Leadership based on posi?vity, that seeks to build on individual and organiza?onal strengths and
collaborates to con?nuously learn. It is constantly considering the context and asking powerful ques?ons, learning, reflec?ng, and crea?ng
pathways to the future.
First, Know Thyself! Strengths-‐Based Leadership
Self-‐awareness in the moment
Humans are fundamentally “sight” creatures
And the power of making our thinking visible to others…
We need longer sightlines during periods of rapid
change
As knowledge moves from stocks to flows, how do we stop our inventory
from becoming obsolete?
Five Qualities of Extraordinary Leaders 1. Sight - Ability to see emerging
patterns and shift perspective when necessary
2. Insight – Ability to think strategically and critically to gain insights
3. Create – Seek high leverage opportunities that build on your strengths
4. Communicate - Ability to make your thinking visible to others and the ability to collaborate inside and outside your organization
5. Inspire – Ability to mobilize support and engage others involved in doing the work to join you in ACTION
L≥C
Effective transfer of tacit knowledge generally requires
extensive personal contact and trust. - Wikipedia
Setting context & defining reality
The four most important words for organiza?ons are, “what do you
think?” -‐ Tom Peters
Connec?ng them to the purpose
The wisdom of the crowd – an example from the 2011 AICPA EDGE Conference
MBSN! Management by S?cky Notes Sharing by making your thinking visible
& your ideas portable
How is leadership changing?
How is Leadership changing?
• More democra?c – moving from push to pull • Flexible & adaptable – capable of responding to faster rates of change
• Increased risk & less ?me to make decisions • Con?nuous learning (L>C) for individuals and organiza?ons
• Need for more younger leaders • Long-‐range vision + strong core values
Leadership Wordle
http://www.wordle.net
What do young professionals need to be leaders?
• “Som skills” broader and more diverse knowledge in leadership, management, change & business development
• Ability to tap into networks (AICPA, others) to con?nuously learn (including social media)
• Learn and teach collabora?on, & leadership • How to embrace change and be flexible & adaptable • Learn how to lead teams • Bridge the gap between “older leaders” and “younger
leaders” • Learn about themselves (Strengths-‐based leadership) so
they can be more purposeful, proac?ve & mo?vated
Does it really work? CPA Examples
AICPA Major Firms
Collabora?on & the wisdom of the crowd
Some closing thoughts “It is hard to plan for the long term future when you don’t know what is going to happen five minutes from now. Today, a competitive edge is thin and temporary; the edge quickly becomes the margin. The ability to define the edge, and the ultimate competitive advantage, is found in the smarts, heart and ingenuity of your people - that's your powerhouse. Tap that, train it, focus it and mobilize it; now you've engaged a network and inspired a sustainable shift. Insight to action, one without the other is either useless or destructive.”
-Tom Hood & Gretchen Pisano co-authors of the i2a: Insights to Action Strategic Thinking System
http://www.bizlearning.net/live/i2astrategicplanning
Insights to Go!
is a custom i2a application designed and developed by BLI and SBI • www.bizlearning.net © 2011 “CPA Horizons 2025.” All rights reserved.
A leader’s job is to…
Provide hope & inspiration!
Tom Hood & Gretchen Pisano
Links
• Strategic Planning – http://www.bizlearning.net/live/i2astrategicplanning
• Future Forums – http://www.bizlearning.net/live/i2afutureforums – Leadership Development – http://www/bizlearning.net/live/i2aleadership
• Customized Training – http://www.bizlearning.net/learningcenter/
• Search our Catalog – http://www.bizlearning.net/learningcenter/
customizedtraining/BLI_catalog.cfm
Tom Hood, CPA.CITP CEO
Maryland Associa8on of CPAs Business Learning Ins8tute
(443) 632-‐2301 E-‐mail [email protected]
Web hNp://www.macpa.org Blog hNp://www.cpasuccess.com hNp://www,bizlearningblog.com
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Leadership blogs:
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