leadership: how to become a trusted leader

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The twin goals of trust-centered leadership are to maximize the trust in you as a leader and to maximize trust throughout your organization. It's no secret. Trust is at historic lows in American culture. And nowhere is the trust-deficit more pronounced than with government, corporate, and institutional leadership. In a historic moment such as this, executives, managers, and leaders everywhere must become more purposeful in creating high-trust cultures within their organizations. Dr. Mike Armour's book Leadership and the Power of Trust is a comprehensive guide to the practice of trust-centered leadership. This presentation summarizes nine of the guiding principles from his book. Trust-centered leadership rests on the fundamental concept that, contrary to our common expression, we cannot truly earn trust. Trust is not something we earn, but something bestowed on us by others. If those we lead withhold their trust, we are powerless to compel them to change their minds. The choice of whether to trust a leader or withhold that trust is the one place that employees and workers are 100% empowered. Thus, astute leaders approach their role with an eye to removing any impediments to trust. They evaluate every decision, every action, and every decision in terms of its potential for enhancing or hindering trust. Trust-centered leadership does not replace other styles of leadership. Rather, it works alongside them to enhance the leader's credibility, leverage, and impact.

TRANSCRIPT

Page 1: Leadership: How to Become a Trusted Leader

Principles of Trust-Centered

Leadership®

Dr. Mike Armour

Page 2: Leadership: How to Become a Trusted Leader

. . . measures every decision, every action, and every

initiative against two goals.

Trust-Centered Leadership®

Page 3: Leadership: How to Become a Trusted Leader

Maximizing the level of trust in

you as the leader

Goal #1

Page 4: Leadership: How to Become a Trusted Leader

Maximizing the level of trust within your organization

Goal #2

Page 5: Leadership: How to Become a Trusted Leader

What Is Trust

Page 6: Leadership: How to Become a Trusted Leader

Trust is complete confidence that a person or an organization will

consistently do what is right in every situation.

Page 7: Leadership: How to Become a Trusted Leader

Building this depth of trust is the primary

agenda of Trust-Centered Leadership®

Page 8: Leadership: How to Become a Trusted Leader

Trust-Centered Leadership® does not replace other types of leadership.

Page 9: Leadership: How to Become a Trusted Leader

Instead, it enhances your chosen leadership style and . . .

Page 10: Leadership: How to Become a Trusted Leader

. . . intensifies your credibility, your leverage,

and your impact as a

leader.

Page 11: Leadership: How to Become a Trusted Leader

The following nine principles lie at the heart of Trust-Centered Leadership®

Page 12: Leadership: How to Become a Trusted Leader

Trust is not something that we can earn. Instead . . .

Principle Number

Page 13: Leadership: How to Become a Trusted Leader

. . . trust is something that others choose to bestow on

us.

Principle Number

Page 14: Leadership: How to Become a Trusted Leader

Like beauty, trust is in the eyes of the beholder.

Principle Number

Page 15: Leadership: How to Become a Trusted Leader

Since the decision to trust us is entirely in the

hands of others . . .

Principle Number

Page 16: Leadership: How to Become a Trusted Leader

. . . we must maintain such stellar character and conduct that we make it easy for them to give us

their trust.

Principle Number

Page 17: Leadership: How to Become a Trusted Leader

Trust does not come with your title.

It grows out of your performance.

Principle Number

Page 18: Leadership: How to Become a Trusted Leader

Having a title gives you authority.

Being trusted gives you influence.

Principle Number

Page 19: Leadership: How to Become a Trusted Leader

These two factors – the authority of your position and your influence gained through trust – determine the maximum potential for

your leadership.

Principle Number

Page 20: Leadership: How to Become a Trusted Leader

As a leader you must be trusted yourself before

you can strengthen trust significantly within your

organization.

Principle Number

Page 21: Leadership: How to Become a Trusted Leader

Distrust engenders distrust.

If you don’t trust your people, it’s unlikely that

they will trust you.

Principle Number

Page 22: Leadership: How to Become a Trusted Leader

Trust is contextual.

Being trusted in one role or function is no assurance that we will be trusted in

others. Therefore . . .

Principle Number

Page 23: Leadership: How to Become a Trusted Leader

. . . when we take on new roles or working

relationships, trust-building should be our

top priority.

Principle Number

Page 24: Leadership: How to Become a Trusted Leader

People fully invest their trust in a leader only to the degree that the leader helps

them feel safe, informed, valued, respected, and

understood.

Principle Number

Page 25: Leadership: How to Become a Trusted Leader

When your goal is to transform your organization,

trust-formation must precede transformation.

And a bonus principle . . .

Page 26: Leadership: How to Become a Trusted Leader

This authoritative guide explores every

dimension of Trust-Centered Leadership®

See an Overview or Order the Book

Here’s a Great Way to Learn More about Trust-Centered Leadership®

Page 27: Leadership: How to Become a Trusted Leader

Coaching, Workshops, and Keynotes on

Trust-Centered Leadership® www.LeaderPerfect.com

Dr. Mike Armour

Trust-Centered Leadership and LeaderPerfect are registered trademarks of Strategic Leadership Development International, Inc., Dallas, Texas

Copyright 2014 You are free to reproduce this presentation unedited

and with this copyright notice attached.