leadership for high performance - ciob academy€¦ · what really drives performance? 1. clearly...

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Will Sambrook CIOB Leadership for High Performance

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Page 1: Leadership for High Performance - CIOB Academy€¦ · What really drives performance? 1. Clearly communicates expectations 2. Frequent and effective 2-way communication 3. Emphasis

Will Sambrook

CIOB

Leadership for High Performance

Page 2: Leadership for High Performance - CIOB Academy€¦ · What really drives performance? 1. Clearly communicates expectations 2. Frequent and effective 2-way communication 3. Emphasis

Great Man theory

Page 3: Leadership for High Performance - CIOB Academy€¦ · What really drives performance? 1. Clearly communicates expectations 2. Frequent and effective 2-way communication 3. Emphasis

Theory X and Y

Page 4: Leadership for High Performance - CIOB Academy€¦ · What really drives performance? 1. Clearly communicates expectations 2. Frequent and effective 2-way communication 3. Emphasis

Action Centred Leadership

Page 5: Leadership for High Performance - CIOB Academy€¦ · What really drives performance? 1. Clearly communicates expectations 2. Frequent and effective 2-way communication 3. Emphasis

Goal Setting Theory

Page 6: Leadership for High Performance - CIOB Academy€¦ · What really drives performance? 1. Clearly communicates expectations 2. Frequent and effective 2-way communication 3. Emphasis

Goal Setting theory

Page 7: Leadership for High Performance - CIOB Academy€¦ · What really drives performance? 1. Clearly communicates expectations 2. Frequent and effective 2-way communication 3. Emphasis

Goal Setting theory

Page 8: Leadership for High Performance - CIOB Academy€¦ · What really drives performance? 1. Clearly communicates expectations 2. Frequent and effective 2-way communication 3. Emphasis

Path Goal theory

Page 9: Leadership for High Performance - CIOB Academy€¦ · What really drives performance? 1. Clearly communicates expectations 2. Frequent and effective 2-way communication 3. Emphasis

Situational Leadership

Page 10: Leadership for High Performance - CIOB Academy€¦ · What really drives performance? 1. Clearly communicates expectations 2. Frequent and effective 2-way communication 3. Emphasis

Change Management

Page 11: Leadership for High Performance - CIOB Academy€¦ · What really drives performance? 1. Clearly communicates expectations 2. Frequent and effective 2-way communication 3. Emphasis

Transformational Leadership

Page 12: Leadership for High Performance - CIOB Academy€¦ · What really drives performance? 1. Clearly communicates expectations 2. Frequent and effective 2-way communication 3. Emphasis

Transformational

Supervisory

Why

What How Vision

Objectives Values

Performance

Effort Reward

Feedback

Page 13: Leadership for High Performance - CIOB Academy€¦ · What really drives performance? 1. Clearly communicates expectations 2. Frequent and effective 2-way communication 3. Emphasis

Great Leaders ?

Heather Knight

Martin Luther King

Bobby Moore

Page 14: Leadership for High Performance - CIOB Academy€¦ · What really drives performance? 1. Clearly communicates expectations 2. Frequent and effective 2-way communication 3. Emphasis

Imp

ac

t o

n

Em

plo

ye

e P

erf

orm

an

ce

A-Level

Drivers

B-Level

Drivers

C-Level

Drivers

D-Level

Drivers

(50.0)

0.0

50.0

Level of Performance Driver

A-Level >25.0

B-Level 10.0 to 24.9

C-Level 0.0 to 9.9

D-Level <0.0

What really drives performance?

Page 15: Leadership for High Performance - CIOB Academy€¦ · What really drives performance? 1. Clearly communicates expectations 2. Frequent and effective 2-way communication 3. Emphasis

1. Clearly communicates expectations

2. Frequent and effective 2-way communication

3. Emphasis on skills and behaviours needed in the

future

4. Employee understanding of performance standards

5. Immediate versus delayed feedback

6. Encourages employees to be positive and

enthusiastic about work

7. The freedom to take risks

8. Emphasis on specific outcomes of formal review

9. Emphasis on performance strengths

10. Fair and accurate feedback

11. Managers knowledgeable about employee

performance

12. Helps find solutions to problems at work

13. Holds people accountable

14. Emphasis on amount of effort put into the job

15. Detailed and specific feedback

16. Feedback that helps people do their jobs better

17. Makes frequent changes to projects and

assignments

18. Emphasis on personality weaknesses

19. The opportunity to work in things you do best

20. Recognises and rewards achievement

What really drives performance?

Page 16: Leadership for High Performance - CIOB Academy€¦ · What really drives performance? 1. Clearly communicates expectations 2. Frequent and effective 2-way communication 3. Emphasis

1. Clearly communicates expectations

2. Frequent and effective 2-way communication

3. Emphasis on skills and behaviours needed in the

future

4. Employee understanding of performance standards

5. Immediate versus delayed feedback

6. Encourages employees to be positive and

enthusiastic about work

7. The freedom to take risks

8. Emphasis on specific outcomes of formal review

9. Emphasis on performance strengths

10. Fair and accurate feedback

11. Managers knowledgeable about employee

performance

12. Helps find solutions to problems at work

13. Holds people accountable

14. Emphasis on amount of effort put into the job

15. Detailed and specific feedback

16. Feedback that helps people do their jobs better

17. Makes frequent changes to projects and

assignments

18. Emphasis on personality weaknesses

19. The opportunity to work on things you do best

20. Recognises and rewards achievement

What really drives performance?

Page 17: Leadership for High Performance - CIOB Academy€¦ · What really drives performance? 1. Clearly communicates expectations 2. Frequent and effective 2-way communication 3. Emphasis

36.1% Employee understanding of performance standards

38.9% The freedom to take risks

36.4% Emphasis on performance strengths

39.1% Fair and accurate feedback

30.3% Managers knowledgeable about employee performance

25.8% Feedback that helps people do their jobs better

28.8% The opportunity to work on things you do best

34.4% Frequent and effective 2-way communication

What reallymakes the most differenceWhat really drives performance?

Page 18: Leadership for High Performance - CIOB Academy€¦ · What really drives performance? 1. Clearly communicates expectations 2. Frequent and effective 2-way communication 3. Emphasis

-0.1%Use of rank ordering

-1.0%Increasing number of formal reviews

-3.2%Emphasis (informally) on personality weakness

-5.5%Emphasis (formally) on personality weakness

-10.9%Emphasis (informally) on performance weakness

-26.8%Emphasis (formally) on performance weakness

-27.8%Makes frequent changes to

employee projects

What really drives performance?

Page 19: Leadership for High Performance - CIOB Academy€¦ · What really drives performance? 1. Clearly communicates expectations 2. Frequent and effective 2-way communication 3. Emphasis