John AderibigbeLeadership Training Specialist

Entrepreneurship Development Centre

Why is it critical for leaders to be successful at organisational change?

Because it is their job.

“Leadership is Influence”- John Maxwell

“Leadership is an Activity”- Ayodele Aderinwale, Executive Director, Africa Leadership Forum

Telecommunication: NITEL Vs MTN Banking: Zenith Vs Union Bank

Leadership is not function of who comes first…

Wrong believes Not adopting change Giving wrong impression to customers Exhibiting wrong attitudes

In fact leadership is more of attitude…

Knowledge

Customer

Personal Value/Attitude

Organization Development (OD) is a planned, organization-wide effort to increase an organization's effectiveness and viability. OD is a response to change, a complex educational strategy intended to change the beliefs, attitudes, values, and structure of organization so that they can better adapt to new technologies, marketing and challenges, and the dizzying rate of change itself.

Organisational development is always a subject of change management…

Effective change management requires true and effective leadership

Organisational Development tools

Importance Role of leadership

Purpose Provides directions for the organization

Leaders provide vision and get buy-in

Strategy Provides the how-to achieve organisational purpose

Leaders support and get employees buy-in

Culture Relationship among employees , between employees and the work environment

Leaders aid cultural change

Organisational Development tools

Importance Role of leadership

Structure Ensure adequate fit between the purpose and the internal structure

Leadership support is required

Rewards What the organization rewards or punishes for doing

Requires leadership support

Personnel Development

Encourage, enable and develop capable people

Talent management requires good leadership

ORGANISATIONAL DEVELOPMENT MODEL

In this field, leadership is defined as setting direction and influencing people to follow that direction. A person can lead themselves, other individuals, other groups or an entire organization.

Supervision is guiding the development and productivity of people in the organization. Effective supervisors are able to achieve goals by guiding the work of other people – by delegating.

Leaders who work with others in the organization to clarify the vision and goals, or desired results, for change.

Leaders in the organization must “walk their talk” – they must behave according to the same values and behaviors that are to be accomplished by the change effort.

Leaders must ensure the ongoing accountabilities, resources and support to ensure that actions are taken to accomplish the overall change effort.

Vision and focus People, process, profit Culture Lead People, Manage Resources Your number one customer is your

employee/employer The values you pass to employees

determines the ways they relate with your customers.

Decision Making Creativity and Empowerment Communication Skills-

Listening Goal setting Giving feedback Delegating Coaching Persuasion Running Meeting Conflict Handling

KnowledgeTechnological LeadershipLeading knowledge/ innovationResearch and Development

CustomerLoyal Customer BaseTotal Quality ManagementCorporate Social ResponsibilitiesMarketing Strategies

If you lead your team, manage your resources, keep your focus and try to do more with less, then you are on the path to creating a lasting legacy for generations to come.

Leadership is the sole critical factor for business success. Be the good leader your business, family and nation need.

Thank you for listening.