leadership: a 360 a pproach joanne cashman, ed. d. [email protected] 703-519-1501 acssw...
TRANSCRIPT
LEADERSHIP:A 360 APPROACH
JOANNE CASHMAN, ED. [email protected]
703-519-1501
ACSSW CONFERENCE
January 27, 2015
Think about It…
• Do you have a ‘sticky’ trait?
• What one skill or trait has persisted across the years to help you achieve what you have achieved?
As people we know the ‘human side’ is important to gaining our support and
sustaining it.
Does that understanding carry over to
our role as leaders?
Not all leaders have titles.
Leading … and Leading by Convening
• Many want to be more inclusive in their leadership style
o There are specific behaviors that advance or are constrain engagement
oWe can learn to be aware of and change those behaviors
o Engagement is a habit that can be cultivated!
• Leading by Convening: A Blueprint for Authentic Engagement is designed to convey the lessons learned over 15 years
Convening as a ‘New Discipline’
Convening is:
oMore than a meeting
oMore than facilitation
o The beginning of a relationship focused on practice change
Persistent Challenges
• Technical ChallengeRequires information, knowledge or tools
• Adaptive (Relationship) Challenges Requires understanding and a willingness to make behavior changes
Source: Heifetz and Linsky, Leadership on the Line, 2002
Learning that technical solutions are necessary but often not sufficient
Knowing when a persistent problem needs a adaptive (relationship) solution
Building adaptive (relationship) skills as a part of strategy
The Leadership Challenge
Leading by Convening: Framework for Authentic
Engagement
OperationalAdaptive
Leading by Convening
Networking Collaborating Transforming
Depth of Interaction
Informing
Elements of Interaction
Ensuring Relevant Participation
Doing the Work Together
Coalescing around Issues
Habits of Interaction
Technical
Let’s look at the tools for Coalescing
Four Simple Questions Meet the Stakeholders
OperationalAdaptive
Leading by Convening
Networking Collaborating Transforming
Depth of Interaction
Informing
Elements of Interaction
Ensuring Relevant Participation
Doing the Work Together
Coalescing around Issues
Habits of Interaction
Technical
Four Simple Questions
Who cares about this issue and why? What work is already underway
separately? What shared work could unite us? How can we deepen our connections?
Meet the Stakeholders
Relevant Participation Has Several Faces:Range, Frequency, and Role
Range: Power differentialSupporters and criticsPlayers at different levels of scale
Frequency:Episodic or ongoingPredictable interaction, sufficient to build relationshipsOften enough for stakeholders to take roles
Role:Fixed or shared leadership rolesEverybody comes as a learner
Let’s look at the tools for Relevant Participation
Engaging Everybody
OperationalAdaptive
Leading by Convening
Networking Collaborating Transforming
Depth of Interaction
Informing
Elements of Interaction
Ensuring Relevant Participation
Doing the Work Together
Coalescing around Issues
Habits of Interaction
Technical
Engaging Everybody
Let’s look at the tools for Doing Work Together
Problems Come Bundled
OperationalAdaptive
Leading by Convening
Networking Collaborating Transforming
Depth of Interaction
Informing
Elements of Interaction
Ensuring Relevant Participation
Doing the Work Together
Coalescing around Issues
Habits of Interaction
Technical
Problems Come Bundled
Leading by Convening means we…..
• Meet people ‘where they are’ on the issue.
• Bring people together to build support for addressing the issue.
• Convene the stakeholders to discover why this is important and how it will improve practice.
• Translate complex challenges into ways that individuals can contribute.
• Help people ‘lead in place’ regardless of role, position, or title.
• Create new knowledge together.
• Solve complex issues that need the various perspectives/aspects that contribute to problems/solutions.
• Build a personal commitment to working in this way because we believe inclusive work is better and more sustainable work.
• Cultivate the habit of collaboration.
• Integrate collaboration into the identity of the group and the individual.
• Other…..
Let’s look at the tools for Doing Work Together
Measuring Progress
OperationalAdaptive
Leading by Convening
Networking Collaborating Transforming
Depth of Interaction
Informing
Elements of Interaction
Ensuring Relevant Participation
Doing the Work Together
Coalescing around Issues
Habits of Interaction
Technical
Leading by Convening: Bringing It All Together
Measuring ProgressQualitative Rubrics to Quantitative Comparisons
When People Change...Systems Change.Be the change!
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