“Leaders do not command excellence, they build excellence. Excellence is "being all you can be" within the bounds of doing what is

right for your organization. To reach excellence you must first be a leader of good character and demonstrate

admirable traits”.

Chapter - 2

20 Sep 08

• Characteristics of the 21st Century Business Environment

• What / who is a Leader • What it takes to make a Leader• What is Leadership

The art of inspiring, influencing and motivating people to achieve constructive change / shared

direction / organizational goal

A Successful Leader is one who attains his ends in the best possible manner, with the

least inconvenience to the team, at the minimum cost in record time and making them responsible for their performance.

• Leadership as a Partnership

• Trust: The Foundation of Leadership

• Substitutes For Leadership

• Leadership Roles

• The Satisfaction and Dissatisfaction of Being a Leader

Topics Discussed in the Previous Lecture

Leadership

The ability to influence a group toward the achievement of goals.

Management

Use of authority inherent in designated formal rank to obtain compliance from organizational members.

What is Leadership?

To lead people, walk beside them ... As for the best leaders, the people do not notice their existence. The next best, the people honor and praise. The next, the people fear; and the next, the people hate ... When the best leader's work is done the people say, "We did it ourselves!" — Lao-tsu

The Ultimate Test of Practical Leadership lies in the ability

of a Leader to gauge the authentic needs and

capabilities of their followers and utilize them for

achieving desired motives efficiently & cost-effectively

Summary of the Present Paradigm ShiftIndustrial Age has given way to the Information Age

Rapid technological change and an overwhelming flow of new information has made lifelong learning a critical survival skill for all. Information based organizations or INFOCRACIES, have begun to affect the characteristics of Leadership point of view:

Leaders must now learn to value teamwork more than everInnovation and change must be taken as imperatives for survivalCommunication skill is a core value and key element for keeping organizations on trackTime has become premium, leaders need to speedily: See what needs to be done, understand the situation thoroughly, and take assertive action to improve the situation within a given time frame How Leaders look at a situation will determine what they can do. Leading today requires a Leaders to have……. Character based on honesty, integrity, thoroughness, detail and stamina

“ The illiterates of the 21st Century will not be the ones who can’t

read. They will be the ones who can’t learn, unlearn and then

relearn.”Alvin Toffler

On change…..

“ Men make history and not the other way around. In periods where there is no leadership, society stands still. Progress occurs when courageous, skillful leaders seize the opportunity to change things for the better.” — Harry Truman

A Leader in current business scenario is one who has the

capacity to establish direction and to influence, align others toward a common goal.

Motivating and committing people to action and …making

them responsible for their performance. .

Business Definition for : Leadership

Definitions

• C h a r a c t e r…..The individuality, uniqueness of self / an individual

• The concept of character can imply a variety of attributes including the existence or lack of virtues such as integrity, courage, fortitude, honesty, or loyalty or good habits.

• We define character as the sum of those qualities of moral excellence that stimulates a person to do the right thing, which is manifested through right and proper actions despite internal or external pressures to the contrary.

• Character develops itself in the stream of life.

“Whoever is careless with the truth in small matters cannot be trusted with the important matters”…….Albert Einstein

Definitions Continued

Dimension of personality used to categorize people according to the degree to which they manifest a particular characteristic.

T r a i t

“ Do you wish to rise? Begin by descending. You plan a tower that will pierce the clouds? Lay first the foundation of humility.” — St. Augustine

Related Terms BeliefsBeliefs,, Values,Values, TraitsTraits and

CharacterCharacter• BeliefsBeliefs:: Assumptions about people,

concepts, things.

• ValuesValues (what we consider worthwhile) influence:• How we see the world• How we relate to others• How we behave

• TraitsTraits:: qualities that reflect a person’s values

• CharacterCharacter:: the sum total of a person’s traits

Morals

• An individual’s own code for acceptable behavior

• They arise from an individual’s conscience• They act as a guide for individual behavior

Ethics

Ethics deals with the “rightness” or “wrongness” of human behavior in a position.

Concerned with the motivation behind the behavior

related Terms ….contd

Prominent Characteristics & Traits of

the Quaid Azam A vibrant enthusiastic, charming,

gracious, sincere and courteous person with impeccable moral character armed with incorruptible integrity, indomitable courage and wisdom born of true faith

and humility.

He had a scale of intellect, values and confidence; he believed in the sanctity

of right methods to attain righteous ends – never submitted to temptation or

compromised on principles whatever the pressure / risk

Broad Categories in which Characteristics Associated with Leadership can be

Classified

PERSONALITY

TRAITS

MOTIVES

COGNITIVE FACTORS

P e r s o n a l i t ySet of unique traits and other mental

characteristics that give consistency to an individual's behavior and motives

Self-awareness and Self -objectivity Self-confidence Trustworthiness

Assertiveness

Emotional stabilityEnthusiasmSense of Humor

Warmth

High tolerance for Dominance

Extroversion

General Personality Traits of Effective Leaders

U n i v e r s a l T r a i t s o f a G o o d L e a d e r

Honesty - Sincerity, integrity, in actions.

Competent - Actions based on knowledge & reasonForward-looking Vision of the future.

Inspiring - Display infectious confidence & endurance.

Intelligent – Study & seek challenging assignments.

Fair-minded - Fair treatment to all people. Empathic to values of others.

Broad-minded - Seek out diversity.

Courageous - Perseverance to accomplish goalsImaginative - Show creativity Be innovative!

Traits of an Effective Leader

Vision – Set the course and have the conviction to follow-through.

Goals – Establish achievable goals. Passion – Positive outlook and are passionate about their goals.

Integrity – Know your strength and weaknesses. Honesty – Earn the trust of the followers.

Curiosity - Leaders are learners and good listeners too Risk – Take calculated risks and learn from mistakes.

Dedication – Commitment to the cause.

Charisma – Maturity, respect, compassion, and a sense of humor.

Initiative Sensitivity to others and empathy

Flexibility and adaptability

Internal Locus of ControlCourage

Resiliency

Task Related Personality Traits of Leaders

Power motive

Drive and achievement

motive

Strong work ethic

Tenacity

Leadership Motives

Intelligence

Creativity

Insight into people & situations

Farsightedness

Openness toexperience

Knowledge of the business

Cognitive Factors in Leadership

Thank you