lead, empower & transform my journey gloria n. martinez, ms, rn, nea-bc, vha-cm associate...

22
Lead, Empower & Lead, Empower & Transform Transform My Journey My Journey Gloria N. Martinez, MS, RN, NEA-BC, VHA-CM Associate Director Patient Care Service/Nursing Services VA Palo Alto Health Care System Philippine Nurses Association of Northern Philippine Nurses Association of Northern California California 1

Upload: felicia-maxwell

Post on 31-Dec-2015

215 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Lead, Empower & Transform My Journey Gloria N. Martinez, MS, RN, NEA-BC, VHA-CM Associate Director Patient Care Service/Nursing Services VA Palo Alto Health

Lead, Empower & TransformLead, Empower & TransformMy JourneyMy Journey

Gloria N. Martinez, MS, RN, NEA-BC, VHA-CMAssociate Director Patient Care Service/Nursing ServicesVA Palo Alto Health Care System

Philippine Nurses Association of Northern CaliforniaPhilippine Nurses Association of Northern California

1

Page 2: Lead, Empower & Transform My Journey Gloria N. Martinez, MS, RN, NEA-BC, VHA-CM Associate Director Patient Care Service/Nursing Services VA Palo Alto Health

Nursing Practice ActNursing Practice Act

NURSING PRACTICE ACTNURSING PRACTICE ACT

Practice of Nursing: “Nursing is a dynamic field, the practice of which is continually evolving to include more sophisticated patient care activities. It is the legislative intent also to recognize the existence of overlapping functions between physicians and registered nurses to permit additional sharing functions within organize health care systems that provide for collaboration between physicians and registered nurses.”

2

Page 3: Lead, Empower & Transform My Journey Gloria N. Martinez, MS, RN, NEA-BC, VHA-CM Associate Director Patient Care Service/Nursing Services VA Palo Alto Health

UPDATED UPDATED

FLORENCE NIGHTINGALE PLEDGE FLORENCE NIGHTINGALE PLEDGE            As I enter the nursing profession I pledge to: As I enter the nursing profession I pledge to:

Use all knowledge, skills and understanding that I Use all knowledge, skills and understanding that I possess when providing professional nursing care.possess when providing professional nursing care.

Deliver nursing care non-judgmentally and to all Deliver nursing care non-judgmentally and to all those who require it, to the best of my ability.those who require it, to the best of my ability. Refrain from any action which might be harmful to the Refrain from any action which might be harmful to the quality of life or health of those I care for.quality of life or health of those I care for.

Treat each client with respect.Treat each client with respect. Hold in professional confidence all the personal Hold in professional confidence all the personal information entrusted to me.information entrusted to me.

Keep my professional knowledge and skills at the Keep my professional knowledge and skills at the highest level.highest level.

Give my support and cooperation to all members of Give my support and cooperation to all members of the health care team.the health care team.

And maintain my nursing practice in accordance with And maintain my nursing practice in accordance with the professional nursing standards required for my profession. the professional nursing standards required for my profession.

www.registered nurse canada.com

3

Page 4: Lead, Empower & Transform My Journey Gloria N. Martinez, MS, RN, NEA-BC, VHA-CM Associate Director Patient Care Service/Nursing Services VA Palo Alto Health

Have An Interest

• Inquiryo Know a Contact (Aunt)o Family Supporto Family Expectationso Self Expectations

High School/Weekend Candy Striper

4

Page 5: Lead, Empower & Transform My Journey Gloria N. Martinez, MS, RN, NEA-BC, VHA-CM Associate Director Patient Care Service/Nursing Services VA Palo Alto Health

Sacrifices

• Family Sacrifices• Self Sacrifices

NA Ward Clerk Tele Tech

5

Page 6: Lead, Empower & Transform My Journey Gloria N. Martinez, MS, RN, NEA-BC, VHA-CM Associate Director Patient Care Service/Nursing Services VA Palo Alto Health

Current StateCurrent State

6

Page 7: Lead, Empower & Transform My Journey Gloria N. Martinez, MS, RN, NEA-BC, VHA-CM Associate Director Patient Care Service/Nursing Services VA Palo Alto Health

Risk Taker

• Confidence – Self Confidence• Of Others

7

Page 8: Lead, Empower & Transform My Journey Gloria N. Martinez, MS, RN, NEA-BC, VHA-CM Associate Director Patient Care Service/Nursing Services VA Palo Alto Health

Build Work StateBuild Work State

8

Page 9: Lead, Empower & Transform My Journey Gloria N. Martinez, MS, RN, NEA-BC, VHA-CM Associate Director Patient Care Service/Nursing Services VA Palo Alto Health

Successful Completion

• Competent New Grad SICU/Trauma

9

Page 10: Lead, Empower & Transform My Journey Gloria N. Martinez, MS, RN, NEA-BC, VHA-CM Associate Director Patient Care Service/Nursing Services VA Palo Alto Health

Outcomes

• Credible

• Finish School• Motivation – Goal

Oriented

• UCSF• Bold Move• Family Support• Hard Time

10

Page 11: Lead, Empower & Transform My Journey Gloria N. Martinez, MS, RN, NEA-BC, VHA-CM Associate Director Patient Care Service/Nursing Services VA Palo Alto Health

Professional Identity

• Florence Nightingale• Vision• Proficient!

• Current State → Future State

• Confidence• Interest

• Commit to Administration

• Big Picture!

11

Page 12: Lead, Empower & Transform My Journey Gloria N. Martinez, MS, RN, NEA-BC, VHA-CM Associate Director Patient Care Service/Nursing Services VA Palo Alto Health

Ideal StateIdeal State

12

Page 13: Lead, Empower & Transform My Journey Gloria N. Martinez, MS, RN, NEA-BC, VHA-CM Associate Director Patient Care Service/Nursing Services VA Palo Alto Health

Characteristics of a Characteristics of a ProfessionProfession

UNIQUE KNOWLEDGE

PEER REVIEW

EDUCATION

SERVICE - COMMUNITY

13

Page 14: Lead, Empower & Transform My Journey Gloria N. Martinez, MS, RN, NEA-BC, VHA-CM Associate Director Patient Care Service/Nursing Services VA Palo Alto Health

““Most of all, know what you Most of all, know what you are talking about”are talking about”

““It is definitely not too late to It is definitely not too late to start today”start today”

Florence NightingaleFlorence Nightingale

14

Page 15: Lead, Empower & Transform My Journey Gloria N. Martinez, MS, RN, NEA-BC, VHA-CM Associate Director Patient Care Service/Nursing Services VA Palo Alto Health

Your Blind SpotsYour Blind Spots Self• Over estimating your strategic

capabilities• Valuing begin right over being

effective• Failing to balance the what with the

how• Believing that rules don’t apply to you• Thinking the past is the past Team• Failing to focus on the vital few• Taking your team model for granted• Over rating the talent for granted• Avoiding the tough conversations• Trusting the wrong individuals• Not developing a successor

Agency• Failing to capture the hearts and

minds• Losing touch with the front• Treating opinion as fact• Putting personal ambition ahead of

the organizations best interest.

Market• Clinging to the status quo

15

Page 16: Lead, Empower & Transform My Journey Gloria N. Martinez, MS, RN, NEA-BC, VHA-CM Associate Director Patient Care Service/Nursing Services VA Palo Alto Health

The C’sThe C’s

Competent

Confident

Credible

16

Page 17: Lead, Empower & Transform My Journey Gloria N. Martinez, MS, RN, NEA-BC, VHA-CM Associate Director Patient Care Service/Nursing Services VA Palo Alto Health

7 Habits of Highly Successful 7 Habits of Highly Successful NursesNurses

1. They Pay Attention to Detail

2. They Don’t Take Shortcuts

3. They Never Rush

4. They Never Stop Learning

5. They Dress for Success

6. They are Timely

7. They Volunteer

17

Page 18: Lead, Empower & Transform My Journey Gloria N. Martinez, MS, RN, NEA-BC, VHA-CM Associate Director Patient Care Service/Nursing Services VA Palo Alto Health

Just doing my job…Just doing my job…

• Clinical Expert• Advocate• Teacher• Mentor• Problem Solver• Compassionate Care

Provider

• Saving a life• Relieving a pain• Comforting the Heart• Leaving an Impact

18

Page 19: Lead, Empower & Transform My Journey Gloria N. Martinez, MS, RN, NEA-BC, VHA-CM Associate Director Patient Care Service/Nursing Services VA Palo Alto Health

WE CAN - Do                  Build

WE MUST: Lead

ChangeGrow

ListenAct

CareChallenge

Teach

19

Page 20: Lead, Empower & Transform My Journey Gloria N. Martinez, MS, RN, NEA-BC, VHA-CM Associate Director Patient Care Service/Nursing Services VA Palo Alto Health

We All SHARE:

Governance

Accountability

Responsibility

Ownership

20

Page 21: Lead, Empower & Transform My Journey Gloria N. Martinez, MS, RN, NEA-BC, VHA-CM Associate Director Patient Care Service/Nursing Services VA Palo Alto Health

““Fail fast, Fail often, Fail fast, Fail often,

Succeed and Move on”Succeed and Move on”

21

Page 22: Lead, Empower & Transform My Journey Gloria N. Martinez, MS, RN, NEA-BC, VHA-CM Associate Director Patient Care Service/Nursing Services VA Palo Alto Health

22