RABQSA REGISTERED QMS (ISO 9001:2008) Lead Auditor Training Course

Delivered by Quest Certification (P) LtdLocation Singapore Who will benefit? This course is designed for advanced practitioners and people who need to

audit in complex situations, such as supplier audits, multi-site audits and auditing within a third party assessment scheme. It is also very useful for Quality Management System managers, as it gives a comprehensive view of a range of typical QMS/ISO 9001 best practices and clarifies the criteria against which a company’s system may be assessed by an external party such as a customer or a stakeholder

What you will learn

You will learn: how to plan, conduct, report and follow up the results of audits how an auditor would expect to see the internal audit tool used as an

integral component in the continual improvement process, and appreciate the important relationships between auditing, operational efficiency and improvement planning

the principles of “Plan – Do – Check – Act” methodology and how this fundamental cornerstone of continual improvement should be inextricably linked to operational effectiveness

how to audit in a range of different auditing situations, using the right skills to the right context. This will include audits of internal procedures, audits to establish conformance to external standards and customer requirements, procedural audits, process audits and full systems audits including multi-site situations

what differentiates the “lead auditor” from audit team members and the additional skill set and disciplines required by the audit team leader

Exam There is a 2.5 hour exam on the final day (pass mark 70%)

General content In context of 1st, 2nd and 3rd Party audit, the techniques and disciplines of: Audit planning, including the construction and use of checklists Performing the audit, including conducting interviews and following

document trails, process auditing and procedural auditing Audit report writing and feedback techniques Following up the results of audits and how results should be used to

drive continual improvement Leading an audit team

The course will introduce you to the following cornerstones Quality Management:

The 8 Principles of Quality Management Plan – Do – Check – Act methodology The ISO 9000 series and ISO 9001 requirements

Course leaders and delivery

This course will be delivered by Quest Certification (P) LtdThis series of courses is the launch of an exciting Australian/Indian partnership, using the latest and accelerated learning techniques. It is activity driven and designed ultimately to deliver the most effective learning experience possible

Quest Certification (P) Ltd are committed to a kind of customer service in the field of Quality Assurance training. No-one works harder than us to give you the best possible chance of exam success. A fresh modern approach to Quality Assurance that will keep you interested, take you further and equip you with the ability to apply the basic principles in a rapidly changing business landscape . This course is approved by RABQSA .

Recommended prior knowledge

Yes. It is recommended that students have general familiarity with the structure and content of ISO 9001. Study literature and telephone support will be provided free of charge on request to anyone wishing to carry out any pre-course study activity to help them prepare for this course

Contact Details:

P.Senthil

Address:

Quest Certification Pte ltd No.1 Bukit Batok Crescent WCEGA plaza, #09-05Singapore-658 064Tel: 86866144