lea harrison - edinburgh trams ltd
TRANSCRIPT
• Background
• The Current Tram System
• Maintenance and Operations of the System
• System Performance and Initiatives
• The Future
• Q&A
What I’ll cover
Timeline
• March 2006 Tram Bills Approved• October 2006 Utility Diversions Start• May 2008 Main Contracts Let • March 2011 Mediation• September 2011 Restart• December 2011 Depot Completed• March 2013 Test Track Completed• May 2014 Revenue Service Commenced• June 2014 Edinburgh Trams Inquiry Commenced
City of Edinburgh Council (CEC)
Edinburgh Trams Ltd. (ETL) InfracoTramco
Legend:
A contract existsHas appointed as duty holder
Management of contract delegated to ETL by CEC
Our Relationships
Infrastructure ManagerTransport Undertaking
Has delegated powers from CEC to allow performance of roles
Our Board and Management Team
Charles Monheim Chair
Charlene Wallace Non Executive Director
Andy NealNon Executive Director
George Lowder Non Executive Director
Lea HarrisonGeneral Manager Sarah Singh
Service Delivery ManagerColin Kerr
Engineering ManagerMichael Powell
Safety and Standards Manager
Dean AndersonCustomer Experience Manager
Tom NeilFinance Manager
The System
• 14 kilometres of double track running line• 16 tram stops (16th - Edinburgh Gateway opened 11th December 2016)
• 6 Interchanges with other transport network.• Services operates 05.00 – 23.45 364 days a year with:
• 7.5 minutes headways 06:30 to 18.30hrs• 10 minutes headways outside these hours
• End to end Journey time of 36 minutes
Operations
• Operations consists of:• 52 Drivers• 7 Depot Drivers• 7 Ticketing Services Supervisors (TSS)• 54 Ticketing Services Assistants (TSA)• 10 Controllers• 6 Duty Managers
• 6 Interchanges with other transport networks• Low level tram stops • Depot halt (If Required).
Tram Fleet - CAF• 27 CAF units• 42.8 metres long (in seven sections)• 250 passengers • 78 seats, 2 dedicated wheelchair spaces• 100% low floor, step-free boarding• Wide gangways and room for luggage• 70kph maximum speed (50mph)• 18 of 27 trams in the Operational pool at any one time• 12 weeks in Conservation – Minimal maintenance• Pre Service daily operational checks - undertaken by
Edinburgh Trams • CAF Maintenance traditional cumulative regime based on a 2
weekly cycle
The Track – Siemens/Bilfinger14 kilometres of double track running line:• 4.4 kilometres - paved trackbed street
running section• 9.6 kilometres - off-street running
section• 4.4 kilometres of which is on a
ballasted trackbed• 2.1 kilometres of which is on a
concrete trackbed • 3.1 kilometres of which is grasstrack
Depot :• 2.1 kilometres of single track on ballasted trackbed forming sidings/access tracks
• 2.6 kilometres of single track on a concrete trackbed
Recent Customer Initiatives
App improvements for thevisually impaired
Free travel for guide dog trainers
Bike trial concluded and now carried on trams
Mobility scooter trial concluded and now carried on
trams
Customer Information Lounge
Supporting Hogmanay with Free Travel
Other Initiatives in 2016/2017• Adult City Return Ticket – April 2016• TVM reliability improvements – May 2016• Enhanced AM/PM Peak Frequency Trial– July 2016• Later Night Trams to support the festivals – August 2016• Gateway Tramstop – December 2016• All Day 7.5 Minute Service – January 2017• TVM relocation into Airport Terminal – March 2017• Enhanced 3.75 Minute Peak/Event Service – April 2017• TVM Contactless payment – August 2017 • Break clause option to bring maintenance in house – 31st May
2017 – Under review • Decision on Future Extensions – Middle 2017
What the tram means to Edinburgh
To finish a video that shows what the tram means to
Key Organisations in Edinburgh