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    conti

    by Andi C. Trindle Mer

    As I said in the rst half of this two-part state of

    industry series, when youve been doing some

    a while, you become compelled to step back and

    look to make sure youre doing something worthwhile and

    doing it the right way. This sentiment is especially true if

    a perfectionist. Although I have grudgingly abandoned the

    achieving self-perfection, I seem to still expect it of system

    computers, cable TVand cupping. Coee cuppingas our

    formal and, thus far, only universally agreed-upon sensory

    assessment tool that has very real nancial implications

    that should be perfect. Right?

    By all accounts the industry has come a long way over t

    but perfection in cupping is probably as likely as perfection

    an industry, we may need to pursue the next e volution of c

    at the very least, we need some reection and realignment

    on the

    A look at

    t stat of Cupp

    Laying

    Table

    photocourtesyo Font Cofee

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    Laying It on the Table | Cupping (continued)

    continuedon page28

    photo byChad Trewick

    Why We Cup

    Before we dig into some of the reasons for re-evaluation of the

    cupping process, lets look at some of the reasons why we cup in

    the rst place. According to the Specialty Coee Association of

    Americas cupping curriculum, we cup coees for the following

    reasons:

    Purchasing

    Quality and price discovery

    Subject to Approval of Sample (SAS) applications

    Quality assurance (incorporating roast proling, as well as

    consistency monitoring)

    Blending

    Palate enrichment

    Education/training

    These are some valuable motivationsparticularly those

    that inuence which coees are bought and sold and at what

    prices. And, as Brian Ali, green coee sourcing manager at

    Minnesota-based Caribou Coee, states, Cupping provides a

    simple tool for evaluating multiple samples in a convenient

    time frame and with a minimum required sample size.

    Without spending any more time acknowledging the value

    and need for cupping, we can probably all agree that we need to

    have a formal, ecient system for evaluating coees. But

    Is the Cupping

    Process Working?

    Short answer: yes. More accurate answer: not wholly.

    As Martin Diedrich, founder of California-based Kean

    Coee, says, Its so amazing to go to origin and be able to

    speak the same language. This simple statement reects

    whats generally working with cupping. We have developed

    an industry language that allows us to understand each other

    across borders. This language of ours includes vocabulary and

    numbersi.e., descriptors and scoreswhich theoretically

    help us agree on an objective coee quality. From here, we can

    make informed buying and selling decisions that allow our

    businesses to succeed while, in turn, securing the growth of

    specialty within the greater coee industry.

    Getting back to the longer and more realistic answer of not

    wholly, however, imperfections of the cupping process are

    manyfrom protocols to calibration to bias.

    Protocols

    Protocols is the term generally adopted within our industry

    to identify the best practice/industry guidelines for preparing

    a formal cupping. Protocols for consistency in roast degree,

    steeping time, grind degree, water quality and temperature,

    lighting, and many other factors exist to ensure that a cupping

    session is as scientic as possible, thereby yielding (in theory)

    objective results. Because coee tasting is inherently rife with

    uncontrollable variables, such as the dierences between tasters

    (taste buds, taste experience, psychology and physiology to name

    a few), its particularly important to identify and systematically

    manage these controllable variables.

    The SCAA, Cup of Excellence and CQI training programs,

    among other programs and companies in the coee industry,

    have done an excellent job instilling cupping protocols around the

    globe in recent years. Although these organizations impart slight

    variation in protocols, they generally espouse similar guidelines,

    and all agree that consistent practices from session to session

    are critical. However, in general, scientic practices are notconsistently followed in most cupping labs, says K.C. OKeefe,

    founder of Caf Verde Peru, a coeehouse in Lima, and the chair

    of the SCAAs professional cupper development committee. This

    introduces unacceptable margin for errors in extraction and avor

    development in the cup, OKeefe notes.

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    Laying It on the Table | A Look at the State of Cupping (continued)

    continuedon page30

    Indeed, my own impetus for writing this article came from

    my frustrations owing to variant protocols in a lab setting. Earlier

    this year, I found myself participating in origin cuppings where

    some important, basic protocols werent followed. The intention to

    host a formal cupping was very clear, and these producers (unlike

    most around the globe) had appropriate equipment and the general

    setup for professional cupping. (Credit must go to dedicated NGO,

    industry partners, and government organizations around the world

    for devotedly dispensing cupping

    training and supplies in recent

    decades.) Nonetheless, training and/

    or resources simply didnt support

    meticulous analysis. In these cases,water temperature wasnt monitored,

    roast degrees between samples were

    wide, and cuppers did not rinse their

    spoons from cup to cup. There were

    more problems than these, but these

    particular inconsistencies stuck out as highly problematic. Could

    I really make an informed buying decision or even provide helpful

    commentary about coees where so many inuential variables were

    uncontrolled? (Note: A buying decision on the ground at origin is

    separate from a nal pre-shipment sample approval process.)

    To be clear, protocol lapses are in no way limited to origin-side

    operations. I posit that many professional coee buyers and sellers

    dont maintain proper protocols 100 percent of the time and some

    dont even attempt them.

    In addition, some question whether existing protocols are

    sucient and wholly accurate. As one example, Eton Tsuno,

    director of coee at Sacramentos Temple Coee Roasters, suggests

    that water protocols should be published in exact gram weight of

    water in addition to traditional

    volume recommendations, since

    this echoes the current habits of

    baristas in measuring and evaluating

    espresso and lter drip extractions.The quality of water is even more

    important as water comprises

    approximately 98.75 percent of the

    brewed beverage in a traditional

    cupping. Despite the importance of

    water quality, however, labs around the world (and even within the

    United States) dont use a standardized water base.

    For Christopher Schooley, a roaster who works with Coee Shrub,

    a huge weakness of current cupping practice exists in the roast degree

    I posit that many professional

    coffee buyers and sellers dont

    maintain proper protocols 100percent of the time and some

    dont even attempt them.

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    Laying It on the Table | A Look at the State of Cupping (continued)

    continuedon page32

    recommendation. You have to look at more than one

    roast, he says, because there are problems with taking

    a qualitative measurement of both acidity and body, two

    things greatly inuenced by roast development, unless you

    are looking at a couple of dierent roasts.

    OKeefe also feels that the sample-roasting

    specications are too lax and instead requires that his

    samples are roasted within 10:3011:15 [minutes] rather

    than the eight- to 12-minute window of the SCAA.

    Certainly, there are many other conditions and

    variables in cupping that might be better controlled or

    dierently managed. Without postulating conclusions

    here, I suggest to the industry that we review existingprotocols and best practices to see where we can improve

    upon them in the interest of achieving greater objectivity

    and balance of results.

    Of course, until everyone is rigorously employing

    protocols, creating more of them or adapting them doesnt

    x anything.

    Calibration

    Even if we had a perfect tasting process available to us

    and we employed its protocols religiously, a more dicult

    challenge manifests in the concept of calibration. Calibration is

    the notion that, assuming equality of sample and process, cuppers

    around the world are consistently infusing vocabulary and scoring

    with like meaning. Are the words citrus, fruity, savory and oral

    applied consistently among cuppers of the same coee, for example,

    photo byChad Trewick

    photoby Chad Trewick

    or does fruity mean cherry to some and over-fermented to others?

    Is an 85-point coee in one lab at least in the range of 8486 among

    cuppers of the same coee elsewhere? For cupping to serve its critical

    purpose as a buying and selling tool and price determiner, we have to

    have semantic consensus among our professional tasters. As Tsuno

    states, [Without calibration] pricing will break down, since in our

    small sector of coee, price should

    be in direct relation to quality/

    cupping score. (Tsuno also suggests

    that availability, sustainability and

    traceability are part of the pricing

    equation.) If we arent speaking the

    same language, how do we determine

    fairly if a coee is worth a dierential

    of +50 versus +250? And, are we doing

    ourselves a disservice by selling coees

    to consumers at prices they arent

    really worth?

    Over the years, I have frequently

    questioned whether we are universally

    calibrated as tasters. For example,

    many times, I have been witness to or

    part of debates over whether a fruity

    sample (in the same cupping session)

    is over-fermented and defective or

    whether it is a 90-plus-rated coee.

    Well-respected and experienced tasters

    can land on opposite sides of this

    debate.

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    Laying It on the Table | A Look at the State of Cupping (continued)

    co

    Tsuno, having also experienced this

    particular argument, states, I believe many

    people need more training in identifying

    uncontrolled ferment as a defect since what

    we like about honeys and naturals is a result

    in controlled ferment. Tsuno is exactly

    right: as an industry, we need more training

    to calibrate. In this particular case, we need

    more training of processing manifestations

    both controlled and uncontrolledto

    nd some objective end to these debates.

    However, even if we can come to agreement

    and can taste accurately whether fruit is

    caused by happenstance versus deliberate

    eort in processing, I suspect we will still

    have variation on what is positive fruit

    versus fruit that is defective. Some of these

    issues get into bias (which we will discuss

    later in the article), but some of it is

    because we dont have universal language

    agreement.

    Despite the frequency of these debates

    over the years, to my pleasant surprise

    when I questioned some fellow tasters

    about calibration, they were largely

    positive about their success in matching

    their results with their outside partners.

    For Ali, Caribou nds that they trend

    in the same direction as our industry

    contemporaries more often than not.

    OKeefe asserted that his industry partners

    consistently score/calibrate within

    our results, but he also acknowledges

    that they have some trading partners

    whose results are very inconsistent.

    For OKeefe, these inconsistencies are

    attributable to counterparts neither

    scientically running the lab, nor

    consistently cupping, though, and

    not problems of semantic variation.

    Ali also says that for calibration the

    greatest challenge is practices in the

    lab. Without doubt, poor protocols yield

    result variation, but part of the problem is

    semantic. We are not speaking the same

    languageboth in words and numbers.

    Scoring certainly shows itself to be

    widely varied among dierent tasters and

    dierent groups of tasters. Obviously,

    exact score matching isnt possible or even

    ideal, but it seems important that we

    are generally in agreement with a fairly

    narrow range of, say, two to three points

    as a two- to three-point variation can

    put a coee into a dierent quality and

    corresponding price categorization.

    This group score just manifested itself

    in our oce as we hosted a tasting of the

    Nicaragua Cup of Excellence (COE) coees.

    Generally speaking, the entire group of

    more than 12 outside tasters, plus our

    four cuppers, ranked the various lots with

    scores ranging from 82 to 90 and generally

    a solid few points (or more) lower than the

    COE jury panel across the board (all jury

    scores were above 85). Protocol variation

    like roast degree might very well have

    been dierent and the inuence of time

    between the jurors evaluation and ours

    was likely impactful (as an agricultural

    product, green coees properties will

    change over time regardless of sample

    preparation and evaluation methodology),

    but who is right in these scenarios, and

    can there even be a right score? After

    all, cultural consumer preferences are

    distinctly dierent and one communitys

    good is another communitys

    outstanding, which warrant very

    dierent scores. Still, with purchasing

    decisions and price points at stake,

    calibration has merit.

    The good news is that some level of

    calibration among knowledgeable and

    practiced tasters can happen. Tsuno

    advises that one should learn protocol

    from an industry professional, and

    constantly review and communicate

    scores with other cuppers. In particular to

    scoring calibration, he suggests cupping

    true commercial, 60- to 70-point coees

    and 90-plus-point coees in order to put

    80-point coees into relation. (Although

    we have many discrepancies when looking

    at smaller score ranges, we are calibrated

    enough as an industry that this 10-point-

    range categorization is generally agreed

    upon and, therefore, a tasting can be

    organized eectively.)

    For Caribou, Ali suggests that

    continued exposure to events through

    the SCAA and around the industrythe

    likes of barista competitions, Coees

    of the Year judging, COE events and

    Rainforest Alliance cuppingshas

    rounded our abilities and helped us

    develop and maintain our consistency.

    OKeefe echoes COE participation as an

    important calibration tool, in addition to

    honest, open sharing of blind cupping

    scoring/categorization with your trading

    partners.

    Bias

    One of the most prevalent problems with

    the cupping process is the inuence of

    bias. Fortunately, many biases are readily

    apparent and relatively easily mitigated.

    For example, if a cupper knows that aparticular sample is from a producer who

    pays scrupulous attention to quality or

    from a farm with an excellent reputation,

    they may be inclined, without conscious

    awareness, to score it higher than they

    would score a coee coming from an

    unknown farm or from an origin with

    a generally poor reputation for quality.

    Similarly, if a well-known industry taster

    has scored a coee highly, then others may

    trend their own scoring on the high side.

    And, of course, the reverse is true as

    well. A sample might be very good, but,

    because a cupper is disinclined to believe it

    based on past experience, they score more

    conservatively, awarding it an 85 score versus

    a deserved 88. Or, sometimes

    feel that everyone elsea CO

    a group of vocal roasters, for

    overrating a particular coee

    critical of it in an eort to ass

    bias. Allowing these inuen

    evaluation is, of course, unp

    wed all like to believe we do

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    Laying It on the Table | A Look at the State of Cupping (continued)

    However, even among experienced tasters,

    these biases can occur despite best intentions

    and rm belief that we are in control of

    our partialities. Human psychology is very

    powerful.

    So, cup blind. This simply means, cup

    without knowing what youre cupping. Have

    someone else set up your tasting sessions

    ideally using codes only and dont even try to

    gure out or guess what you may be tasting.

    Just taste and evaluate honestly and with

    focus. Blind cupping isnt always possible or

    practical, and sometimes there are distinct

    advantages to cupping with knowledge of

    what you are tastingcalibration training,

    for example. Nonetheless, as participants in a

    process with results that impact pricing paid

    to farmers and feedback that can inuence

    their future care of their beans, we should

    control the controllable variables.

    The Next Phase

    Ultimately, I feel that the cupping process

    is a worthwhile and important one, but

    its a process fraught with imperfections;

    the current cupping process will never

    achieve true objectivity. Of course, we

    dont necessarily need complete objectivity;

    there are cultural preferences and biases

    that create a need for subjective variety in

    the marketplace. The key as professionals,

    however, is in having a system with as much

    impartiality as possible. As specialty coeetasters, it can be easy to think of our job

    as just choosing the very best coees from

    around the world to showcase, but we should

    remember that our decisions at the cupping

    table have real nancial implications for

    hard-working coee producers around the

    globe. So, knowing the limitations of the

    photo byChad Trewick

    cupping process, as Schooley recommends, it

    would be considerably helpful for [buyers] to

    look at coees a couple of dierent times and

    in dierent iterations before making a nal

    judgment. Maybe we can all agree to do at

    least that while we re-evaluate and improve

    cupping evaluation in the long run.

    ANDI C. TRINDLE MERSCHis a greencoeetrader withAtlantic Specialty Coee, Inc. in

    California, whereshe also runs thequality-control lab.Shehas been workingin specialty coeesince 1989. Andi

    has volunteered withthe SCAA TrainingCommittee since

    1995and joined theboard ofdirectors inMarch2010. She

    canbereached at [email protected].