latin america cross culture communication

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  • 8/14/2019 Latin America Cross Culture Communication

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    Presented by:

    Vaibhav Singh (146)

    Rajkumar Agarwal (124)

    Prerak Shah (061 )

    Siddharth Malik ()

    Rahul Awasthy ()

    Leadership, Decision Making, Motivation,Leadership, Decision Making, Motivation,

    Conflict and NegotiationConflict and Negotiation

    Latin AmericaLatin America

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    Argentina

    Venezuela

    Mexico

    Peru Colombia

    Chile

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    Common cultural traits at the core Authoritarian,Paternalistic traits.

    Uncertainty Avoidance positively correlated with

    leader control

    Power Distance negatively correlated with leaderdelegation

    High in Masculinity Index Authoritative andAggressiveness

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    Autocratic Leaders Chile, Argentina, Mexico

    Chilean organizations hierarchical;punishments used more than rewards ABARCA

    Leaders directive, relationship oriented; lowconflict work relationship high leader jobsatisfaction

    Traditional Leader Prototype el Patron

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    Causes High degree of interaction with Western world

    Strong economic development Modernization Role of Women in management

    Modern Latin American leader prototype

    EL Lider Moderno

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    High Uncertainty avoidance & Maslows theory of Needs Need for security highest

    Employees motivated by group work and sharing of responsibility

    Achievement orientation and McClellands needs theory Low need for Achievement

    High need for affiliation

    Low performance orientation

    High context culture and Goal setting theory Lack of specific, clearly defined goals

    Performance affected by inadequate feedback

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    Collectivism and Adams Equity theory Employees expect rewards to reflect their

    individual needs as well as performance

    Entitlement attitude : expecting outcomes tobe greater than inputs

    Short-term orientation & Adams Equity

    theory Less information about others, therefore make

    self-inside and self-outside comparisons

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    Leaders care for and respect subordinates

    Motivated subordinates show punctuality

    and high degree of performance Managers in Latin America believe in

    training as a reward

    Employees also feel proud of being sent to

    training

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    Performance appraisals not typical inmany Latin American companies

    Managers must be interpersonallysensitive and deliver feedback with care

    Symbolic Rewards which show respectand high appreciation

    Involvement of Employees families inCompany Sponsored events

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    Conflict Definition We are caught in a Net

    Conflict Resolution Style Avoidance / Harmony

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    Mendonsa, E.L., (1988), How to do Business in Latin America, Purchasing

    World, Vol:32,58

    http://www.beyondintractability.org/essay/culture_conflict/

    http://www.beyondintractability.org/essay/culture_negotiation/?nid=1187

    Kozan, M. Kamil, (1997), Culture and Conflict Management: A Theorotical

    framework, International Journal of Conflict Management, Vol. 8 (4)

    Romero, E.J.,(2004), Latin American Leadership: EL Patron, EL Lider Moderno,

    Cross Cultural Management, Vol.11 (3), 25

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    THANK YOU