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A systems view of Business Analysis, or: How Business Analysis can be really awesome

Author: darylinabarrel

Post on 11-Aug-2014

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BAs can cover both a breadth and depth of domains, but the way in which most organisations view and leverage Business Analysis does not always match the broader perspective and thinking which BAs can bring. To explore this, we'll look at the BA Core Concepts Model, which views Business Analysis as a "dynamic conceptual system" of related concepts. Combined with a principle driven approach to Business Analysis, we'll discuss how these views can help us better articulate the purpose and value of Business Analysis. Whether you're in an Agile, Waterfall, utterly perfect or monstrously hellish environment, using a systems view of Business Analysis can drive better outcomes for your organisations, your teams, your BA communities - and you too.

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  • A systems view of Business Analysis, or: How Business Analysis can be really awesome
  • We can go from this To this.
  • BA Core Concepts Model A dynamic conceptual system which represents the foundations of Business Analysis Developed by the Core Team for BABOK v3 Definitions as per BAConnection article
  • A group or individuals with a relationship to the change or solution (via Flickr)
  • Stakeholders A group or individuals with a relationship to the change or solution Can be more than just interest and influence
  • A controlled transformation of an organisation (via Flickr)
  • A controlled transformation of an organisation Prepare change Provoke change Prevent change Change
  • The part of the environment that encompasses the change (via Flickr)
  • Context The part of the environment that encompasses the change Everything relevant to the change, but not the change itself Provides a way for stakeholders to talk about their relationship to the change Defines what is relevant ENVIRONMENT CONTEXT CHANGE
  • A problem, opportunity or constraint with potential value to a stakeholder (via Flickr)
  • Needs A problem, opportunity or constraint with potential value to a stakeholder Needs may come as part of existing context Requirements are usable representations of needs Needs feed solutions
  • The importance of something to a stakeholder in a context (via Flickr)
  • Value The importance of something to a stakeholder in a context Importance changes with prioritisation Can be results based (usually, but not always money) or action based (motivation)
  • A specific way of satisfying a need in a given context (via Flickr)
  • Solutions A specific way of satisfying a need in a context Satisfy a need Are valuable functionality, characteristics or experiences Form a new context after change
  • BA Core Concepts Model A dynamic conceptual system which represents the foundations of Business Analysis
  • Business case, impact analysis, user story, use case, fishbone diagram, BPMN etc. Critical thinking, business acumen, industry knowledge, facilitation, negotiation, etc. Agile, BABOK, Lean, XEP3, TOGAF, ITIL etc. Applying the fundamentals See the bigger picture Bring people together Facilitate shared understanding Focus on what is valuable ConceptsPrinciples Approaches Competencies Tools and Techniques
  • Outcomes Stronger, foundational understanding of Business Analysis Deeper insights and outcomes brought about by better Business Analysis A shift in the way we view work Better decision making Attunement Enable positive change Right thing at the right time (via thinkpurpose)
  • (via Flickr)
  • Thanks. Daryl Chan Consultant at SMS Management and Technology Business Analyst for life Tweets and other ramblings: @darylinabarrel Big thanks to @sci_ba and also the #BACCM