LIFESTYLE . LUXURY . SHOPPING

LA’s OUTLET

■ Citadel Outlets is perfectly positioned in proximity to LAX to benefit from the incredible tourism that continually flows into Los Angeles from all over the world

■ Los Angeles receives about 2/3 of California’s international arrivals each year with over 7.3 million international visitors in 2017.

■ Los Angeles welcomed a record-setting 48.5 million visitors in 2017. Direct visitor spending injected an all-time high $21.9 billion into the local economy. Direct visitor spend in 2017 was $800 million higher than 2016’s total, an increase of 3.9%. Tourism contributed $2.74 billion in state and local tax revenues last year. Without tourism, every household in L.A. County would pay an additional $837 in taxes!

■ China, Australia, the UK, Japan and South Korea were Los Angeles’ top five visitor generating markets in 2017. France, Germany, Scandinavia, Middle East and India round out the top 10 markets.

■ Los Angeles continues to be the #1 overseas market for Chinese visitation to the US with 1.123 million visiting in 2017. China has the fastest growth of any market, and visitation from China is expected to triple by 2020.

■ In 2016, Los Angeles became the first ever U.S. city destination to welcome more than 1 million visitors from China, and the 7th consecutive year of at least 20% visitation growth.

YOU. HAVE. ARRIVED.

DESTINATION OUTLET

“Los Angeles has it all – glamorous lifestyle, unparalleled luxury, fabulous weather,

and unrivaled shopping.”

THE MARKET

POPULATION

10 Miles 20 Miles 30 Miles 50 Miles

MEDIAN AGE

POPULATION GROWTH 2017-2022

AVERAGE HOUSEHOLD INCOME

NUMBER OF HOUSEHOLDS

MEDIAN HOME VALUE

3,599,373

34.2

3.10%

$73,775

1,028,753

$493,172

9,161,094

36.7

3.20%

$99,385

2,997,139

$610,474

12,583,940 16,433,156

36.8 36.7

3.30% 3.60%

$104,077 $108,577

4,005,976 5,258,194

$619,152 $601,995

Source: ESRI 2022 Estimate/Projections

MARKET STATISTICS & DEMOGRAPHICS

LIFESTYLE. LUXURY. LOCATION.

HISTORIC. MEMORABLE. LANDMARK.

CITADEL OUTLETS

■ Perfectly located between downtown Los Angeles/LAX and Disneyland, Citadel Outlet’s open-air shopping environment and architecturally-stunning façade are both rich in heritage as well as high in fashion, value and customer experience

■ The “Citadel Wall” along Interstate 5 is one of Los Angeles' most recognizable landmarks

■ ■ ■

10 M

iles

20 M

iles

30 M

iles

50 M

iles

■ Citadel Outlets is located in Los Angeles, California which is the second-largest city in the United States, behind New York City

■ Whether visitors are planning to visit Disneyland, Universal Studios, or Hollywood during their stay in southern California, Citadel Outlets conveniently sits on Interstate 5 which is the primary route to several key tourist destinations and sees over 237,000 vehicles each day which pass by the center

■ International customers appreciate that there is now an outlet center in the heart of Los Angeles. Visitors no longer need to waste hours of vacation time traveling great distances to obtain internationally branded quality goods at outlet prices.

DOMINANT. MARKET. POSITION.

LOCATION

15

15

155

5

5

55

5

5

605

710

60

6010

10 10

215

215

215

210

74

91

91

210

2138

118

126

14

1814

241

1

1

74

76

78

H

G

4

2

6

K

3

E

1

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C D

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A 5

I F

AREA RETAIL

■ AREA SHOPPING CENTERS AERIAL DRIVING DISTANCE DISTANCE APPROX. DRIVE TIME

■ AREA OUTLET CENTERS AERIAL DRIVING DISTANCE DISTANCE APPROX. DRIVE TIME

AERIAL DRIVING DISTANCE DISTANCE APPROX. DRIVE TIME

AERIAL DRIVING DISTANCE DISTANCE APPROX. DRIVE TIME

A. Stonewood Center, Downey 5 Miles 6 Miles JCPenney Kohl’s Macy’s 10 Minutes Macy’s Sears

B. The Shops at Montebello, Montebello 5 Miles 8 Miles Forever 21 H&M 10 Minutes JCPenney Macy’s

C. Glendale Galleria, Glendale 11 Miles 13 Miles Bloomingdale’s JCPenney 18 Minutes Macy’s Target

D. Westfield Santa Anita, Arcadia 11 Miles 14 Miles Forever 21 JCPenney 24 Minutes Macy’s Nordstrom

E. Beverly Center, Los Angeles 14 Miles 14 Miles Bloomingdale’s Macy’s 25 Minutes

F. Westside Pavilion, Los Angeles 16 Miles 19 Miles Forver 21 Macy’s 27 Minutes

G. Brea Mall, Brea 16 Miles 19 Miles JCPenney Macy’s 39 Minutes Nordstrom Sears

H. Westfield Century City, Los Angeles 16 Miles 23 Miles AMC Theatres Bloomingdale’s 34 Minutes Macy’s Nordstrom

I. Santa Monica Place, Santa Monica 20 Miles 22 Miles ArcLight Cinemas Barneys New York 33 Minutes Bloomingdale’s Nordstrom

J. South Coast Plaza, Costa Mesa 27 Miles 32 Miles Bloomingdale’s Macy’s 38 Minutes Nordstrom Saks Fifth Avenue

K. Ontario Mills, Ontario 35 Miles 42 Miles Burlington Marshalls 46 Minutes Nordstrom Rack Saks Fifth Avenue OFF 5TH

1. The Outlets at Orange, Orange 23 Miles 26 Miles 35 Minutes

2. Outlets at San Clemente, San Clemente 49 Miles 64 Miles 1 Hr., 5 Mins.

3. Camarillo Premium Outlets, Camarillo 54 Miles 60 Miles 1 Hr., 3 Mins.

4. Carlsbad Premium Outlets, Carlsbad 77 Miles 83 Miles 1 Hr., 26 Mins.

5. Cabazon Outlets, Cabazon 77 Miles 87 Miles 1 Hr., 30 Mins.

6. Desert Hills Premium Outlets, Cabazon 77 Miles 87 Miles 1 Hr., 30 Mins.

REACHING. NEW. MARKETS.

INTERNATIONAL APPEAL

■ The international tourist has a tremendous appetite for American outlet shopping

■ Citadel Outlets is strategically focused on the key international markets and employs a seasoned tourism expert who targets building both short and long term programs and relationships that speak to the global consumer offering shopping packages and programs to fit their travel schedule

■ Unique and exclusive shopping packages for groups and individual travelers are available and directory brochures and collateral materials are provided in more than 8 languages

■ The center prides itself on being China Ready and trains store employees on how best to serve these important international customers with bi-lingual support staff and collaterals in their own language for ease and a sense of welcome

■ Citadel Outlets currently sees on average 28 buses arriving daily

■ Citadel Outlets offers red carpet arrivals with meet and greet service and complimentary gifts to large groups

■ The center features Five-Star customer service amenities

■ World Class customer services include foreign currency exchange, international shipping services, complimentary baggage and package storage, VIP savings cards, multi-lingual directory brochures and collateral materials and multi-lingual staff

■ Luxury hotel style restrooms, mother’s lounges, family restrooms and VIP rooms

■ Wireless internet locations

■ Citadel Outlets Express-Downtown offers complimentary round-trip shuttle service to Citadel Outlets from multiple Downtown Los Angeles locations

■ Exclusive shopping packages

RED. CARPET. ARRIVALS.

WELCOME TRAVELERS

EXCLUSIVE. LUXURIOUS. AMENITIES.

VIP TREATMENT

■ The VIP lounge at Citadel Outlets hosts many visitors from the center’s international shopping tour packages

■ The lounge is a luxurious space used as an inviting place to relax, receive personalized concierge assistance, enjoy refreshments, store luggage upon arrival or store purchases prior to departure, catch the latest news or use complimentary wi-fi for either business or personal reasons

■ Additionally the lounge is visited by qualified tour guides and VIP referral guests

WELCOME. VISITORS. TRAVELERS.

TOURISM SAVVY

■ Citadel Outlets conducts dozens and dozens of FAM (familiarization) tours and site inspections each year hosting domestic and international tour operators, directors, agents and wholesalers. These tours introduce tourism professionals representing prospective tour groups, conventions and meetings as well as inclusions and options for individual or group leisure travelers.

■ From these efforts, Citadel Outlets sees an average of over 1000 customers each day that step off of a tour bus or group tour ready to shop

CONVENIENT. COMPLIMENTARY. AMENITY.

TRANSPORTATION

■ Citadel Outlets Express/Downtown offers complimentary round-trip shuttle service to Citadel Outlets from multiple Downtown Los Angeles locations and operates 7 days a week with 5 to 10 round trips each day from key Los Angeles locations, including Union Station, STAPLES Center | L.A. LIVE, The Westin Bonaventure Hotel and Millennium Biltmore Hotel

■ Citadel Outlets Courtesy Van is a complimentary shuttle targeting and catering to high spend-ing international visitors that are staying at a local hotel

■ Taking advantage of it’s close proximity to LAX, Citadel Outlets developed a “Shop Until Your Drop Off at LAX” program. This is an opportunity for international customers who have a late flight to use that extra time to shop and relax at Citadel Outlets. Visitors can check out of their hotel and take advantage of transportation from their hotel directly to the center to spend the remainder of their day. Citadel Outlets will store their luggage and allow these tourists to use the exclusive VIP lounge as a place to relax and refresh between shopping that day. Visitors can spend hours shopping for last minute gifts from all their favorite brands, and even buy additional luggage for all of their new purchases! Many of them will then be seen re-packing before they head out to the airport. The transportation service then takes them directly to the terminal and they are on their way. Just that easy!

INTERNATIONAL BRANDS

POWERFUL. DESIGNERS. UNITE.

“We give the customers what they’re looking for – a beautiful conveniently-located shopping center

filled with the top international brands at discount prices.”

POWERFUL. SIGNAGE. BIG STATEMENT.

DIGITAL BILLBOARDS

■ In 2005, Craig Realty Group changed the magnitude of our marketing reach by erecting 10 large-format signs high above the famous castle in front of Citadel Outlets. Standing 30’ tall by 23’ wide, the billboards utilize state-of-the-art digital technology to broadcast high impact messages to over 500,000 vehicles driving Interstate 5 each day. In total, the signs span an impressive 1700 lineal feet along the Center’s historic wall, advertising the world-famous brands and positioning.

■ ■ ■

TOURISM. BRANDS. SALES.

THE OPPORTUNITY

■ Citadel Outlets’ sales have increased exponentially in the last decade to over $1,388 psf, ranking it amongst the top outlet centers in the country

■ Taking advantage of its strategic location in the heart of the Los Angeles market and proximity to LAX, Citadel Outlets markets towards and attracts a tremendous number of international tourists

■ International tourists want the top luxury and bridge brands at the best prices. Similar brands that have opened at Citadel have performed incredibly well, typically ranking at or near the top of their chains

■ To further cater to the international market and enhance its market-dominant position, Citadel Outlets is targeting internationally-known luxury brands to add to its already impressive merchandise mix

MANAGEMENT. MARKETING. SALES.

OVERALL SALES

OVERALL SALES 1999 - 2017

Trammell Crow Craig Realty Group

$600

$500

$400

$300

$200

$100

$01999

$38.5M $40.7M

2000

$49.2M

2001

$53.3M

2002

$55.7M

2003

$62.6M

2004

$74.4M

2005

$108.2M

2006

$128.3M

2007

$128.7M

2008

$125.0M

2009

$153.6M

2010

$258.9M

2011

$358.8M

2012

$438.0M

2013

$538.7M

2014 2015

$573.4M

2017

$582.4M

2016

$587.9M

SALES. GROWTH. RISE.

SALES PER SF

SALES PER SF 1999 - 2017

Trammell Crow Craig Realty Group

$1,200

$1,400

$1,000

$800

$600

$400

$200

$01999

$343$369

2000

$389

2001

$389

2002

$397

2003

$433

2004

$424

2005

$436

2006

$484

2007

$479

2008

$464

2009

$506

2010

$642

2011

$875

2012

$1,044

2013

$1,292

2015

$1,388

2017

$1,400

20162014

$1,220

SITE PLAN

sq ft

T

te

e

18

3

11

0

20'40'

80'

SCALE: 1" = 40'

wo Story Suis Upper L

vel

Luxury/Bridge Brands

Outlet Brands

Future Phase 5

1,000 Car Garage

500 Car Garage

Hotel & Office

Leasing Contact:Sally Terando ■ 949/224-4162 ■ sally@craigrealtygroup.comRick Hopper ■ 415/747-8311 ■ rhopper@craigrealtygroup.com

Lary Hanshaw ■ 925/257-7026 ■ lhanshaw@metropolisretail.com

4100 MacArthur Blvd, Suite 100, Newport Beach, CA 92660949/224-4100 ■ craigrealtygroup.com

WHO. WE. ARE.

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At CRG, we pride ourselves in the attention to detail, the quality of construction and the top retail brands we bring to our centers. It matters to us that each customer has a positive experience. And we strive to ensure that their experience brings

them back to our centers for their shopping needs.

Our customer-oriented and tenant-focused principles are the direct result of the steadfast commitment of our President/CEO, Steven L. Craig. A pioneer in the upscale

outlet center industry, Mr. Craig’s unrivaled passion for the industry, unending dedication to creating retail excellence and thoughtful execution of giving the customer what they want

can be seen in the attention to detail at every turn.

Craig Realty Group owns, operates and manages nearly 5 million square feet of existing retail development – that includes15 centers in 9 states across the U.S.

We welcome you to Craig Realty Group outlet centers and hope that your visit is filled with great finds, big discounts and, most importantly, a memorable experience!