lanka final 2009
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Welcome to the Presentation
HRD Intervention in New Venture Creation: Strategic Approach
Dr. M M Bagali,
PhD in HR / Management
Dean / IASMS / India
[email protected] / www.iasms.in19 September 2009
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“you can get the workplace systems,style of management, and organizationcapital and erect building, but it takespeople to build a business”
Thomas J WATSON,Founder of IBM
HR is an asset
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Business Today
HR Today
Strategic Intervention : Strategic Role of HR
An Organization with Innovative HR Practices
agenda
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• Collaborative cultures
• Intelligence through knowledge transfer
• Multidimensional Workforce
• Focus on Performance and Result
• Multi National Teams
• Employability and not Employment
Business Today
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Organizations won’t pay for
the value of the job but for the value of the person
Positions will be organized in teams focused on a task, not
organized around a hierarchy
Positions will be defined by the competencies needed to be
performed
Employees will be increasingly measured by how much value
they contribute to the business, not by whether they fulfilled
predetermined objectives
HR Today
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Successful HR departments will focus on organizational management
HR will evolve from strategic business partnership to strategic business
leadership
Good people management can be the
strategic advantage
Leading change will become HR’s greatest contribution
HR will have a "seat at the table" as part of the top management
team
Strategic Role of HR
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• Are we working for global Organization ?
• Are we working with great place to work?
• Are we working for people centric organization?
• Are we working with break through HR practices ?
• Am I working with PCMM level organization ?
• Are we working with empowered people?
Paradigm thinking
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Strategic HR Model
The need for strategic HRmodel
HR is crucial and empowermentsystems are important components
To look at the RenaissanceStrategies for Creating HighPerformance Workforce
Thus, an enquiry intovarious empowermentstrategies and practices
E M POWER M E N T
em-pow-er-ment (im-pau [-] r-ment)
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Theoretical and Conceptual framework
E M POWER M E N T
em-pow-er-ment (im-pau [-] r-ment)
Rosabeth Moss Kanter (1977)
Professor at Harvard Business School,
Ernest L. Arbuckle Professorship
“giving power to people who operate at an
advantage in the organization success”
Bowen and Lawler (1992)
Director, the Centre for Effective Organization,
University of Southern California,“Power to make decisions that
influence organizational direction and
performance”
Framework
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essentially, empowerment
• an environment where absolutecontrol is given up, allowingeveryone make decisions, set goals,accomplish results and receiverewards
• it liberates people from constraintssuch as checking with the bossbefore taking actions
• decision-making authority andresponsibility percolates frommanagers to the employees at thelowest rung, and to everyone, per se
em
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•The HR practices•The leadership•The culture•The Traits , and the•High performance work systems
empowerment@work
what we saw
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workplace hr practices
Complete FreedomTotal TransparencyKeeping FaithComplete ResponsibilityAccountability for ones actionsLiberty to decide course of actionsInvolvement / Participation Transparent feedbackShared ResponsibilityDelegated authorityNo hidden AgendaComplete AutonomyPower to take decisions
hr systems –
people centric practices
•Each is accountable for his actions and can’t blame others;
•All information is open and shared;
•Each is boss in himself;
•Common rooms are shared;
•Suggestions are given regularly and honestly;
•Each is responsible for his actions- whether Individual, group or team;
•Management is open to ideas and more information sharing;
•Every one can have own objectives, mission, and goals;
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ins
titu
tio
na
l va
lue
s Freedom to do work in one’s own way
No Supervision/ Foreman
No Bureaucratic and Administrative
interference
No Red-tapism
Sharing Common Platform
Trusting each persons actions
Each one is encouraged
No restrictions for new inventions
One can fail, no punishment
Suggestions are part of daily work
employee traits
Open and TransparentPositive Approach
No defined mind setEmpathy
Free from BiasNo scapegoat attitude
High CommitmentDisciplined
TrustworthyEnjoys the work
Loyal and Truthful
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dis
cip
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t •First ‘No’ RULE
•Platform for Empowerment
•Workplace Culture
•Prioritise the area
•Attitudinal Surveys
•Accountability
•Define the Purpose
•Open Door Policy and Transparency
•Ownership Culture
•Recognition
•Passionate workplace
•Psychological Empowerment
Don’t hold unto data
Informal Relations
Create Opportunity
Desired Future
Power of Empowerment
Define the Gains
Education
Time to empower or not to
empower
Can’t empower areas
Don’t impose
empowerment
Fun at workplace
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Endorsement on the Work
XLRI Editor,when published in XLRI-Management and Labour Studies Journal
The article printed below is a truly extraordinary example of employee empowerment. The methods followed by the organisationstudied would be considered revolutionary anywhere in the world and even more so in India. Infact, one sometimes wonders howthe whole effort did not end in chaos. The company has apparently succeeded in developing a work force and a leadership almostdevoid of the foibles of most other humans. (Printed on the Article XLRI-Management and Labour Studies, 26,2,April, 2001,pp.109-119)
David Ang, MSHRIExecutive Director,Singapore Human Resources Institute, SingaporeA Talk to Senior Practising HR Managers of Singapore
The presentation (your paper) was informative and interesting. They have learned insights on the aspects and benefits ofemployee empowerment. The talk was timely, as organizations have to give their employees both authority and responsibility toinspire renewed commitment, innovation and initiative.(19th Sep, 2003 / Through Personal Letter)
Executive Director,Indian Journal of Training and Development, ISTD, India
The article published in the area of Empowerment in ISTD has been adjudged as the Best Paper published during the year-2001. Kindlly accept our Heartiest Congratulations.(22July, 2002 / Through Personal Letter)
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Bagali, M M“Empowerment: Creating strategies in managing HR for high performance”Behavioral Scientist, Aug, 2(2), 2002,pp. 113-120
Bagali, M M“Creating High Performance Workforce through Employee Empowerment: An Innovative HRD Approach”,The Business Review,8(1&2), March 2002,pp. 104-111(University of Kashmir, India)
Bagali, M M“People centric Organisation-A Case of Empowered Employees”, Pratibimba, 2(1), Jan-June, 2002,pp.53-66
Bagali, M M“Demystifying Empowered Culture: A Case of a practicing Organisation”, SAGE-Jl of Entrepreneurship, 11(1), Jan-June, 2002,pp. 33-54
Bagali, M M“Creating HPWS through Employee Empowerment: The Case of Practising Organisation”, AMDISA – SAJM, 10(4), Oct, 2003,pp.50-57
Bagali, M M“Creating A Winning Workforce Through Employee Empowerment: An Entrepreneurs Success Experiment in HR”,Amity Business Review, 4(1), Jan-June 2003,pp.57-67 (Also presented at High Profiled Regional HR Practitioners under thebanner of SHRI-Singapore Human Resources Institute, at Singapore, 19 Sep, 2003)
publications
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hr research @ work: connecting hr research to the practice
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outcome
case
2
Theory
2
Empirical
work
2
20
30
50
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level
60%10%
10%
20%
Organisational Level
National Level
State Level
District Level
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ages hr research
before 1970 not significant
1970’s social security
1980’s welfare/ satisfaction
1990’s law and disputes/ir/tu
2000’s pmir,hrd,qwl
2001’s hr,hrm,shrm
2008 ?…p e o p l e
next ?
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detailing hr's top concerns in 2008
576 top hr directors at fortune 200 firms,us
• skill level of the workforce
• managing change
• information technology
• quality of education
• work ethic, values and attitudes
• managing diversity
• improving productivity
• employee communications
• mnc / transnational
• retention
• reward practices
• aspirations
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cont:
career management and mapping
hr as a profession
balanced scorecard
incentive systems
cultural diversity
hr issues in merger and acquisitions
esop
fun and joy at workplace
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harvard business review
2005-09
leadership 14
change management 04
empowerment 06
shrm 08
decision making 02
Others
Includes HR related areas
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is hr research taken seriously
theory, theory, and theory
mnc / transnational / global
data validity and reliability
policy implications
too long time
reponses are not standard
macro level
hr return… roi
branding hr research
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hr research as value creator
they should practice / implement it
annual general meetings
board meetings
restructure …. vision / mission / objective
patent
model development / proposal
go back and see what's happening
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cont:
talk at the world conferences
have own web-site and post the results
network with professional organisations
nhrd; nipm; istd; hr in india; global hr group
collaborations
referred journals publish
cd prepare / case / sponsor to publish
centre for excellence in hr
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hr gurus
wayne brockbank,university of michigan, ross school of business
make hr a player in organizations, not a dumping ground for resumes andexit interviews
rosabeth moss kanter,harvard business school, graduate school of business administration
successful leaders at the top of their professions can apply their skills notonly to managing their own enterprises but also to helping solve the mostchallenging national and global problems
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vision of hr research-ers
hr research
should change from a
support paradigm
to a
value creation paradigm
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mail:[email protected]