landmark information group
TRANSCRIPT
Landmark Information Group
Investor Briefing
Stephen Stout | EXECUTIVE CHAIRMAN
Simon Brown | CEO
10 February 2021
© 2021 DMGT
DISCLAIMER
Certain statements made during this event, including presentation materials, are forward looking
statements. Those statements can be identified by the fact that they do not relate only to historical or
current facts. Those forward-looking statements and statements which contain the words “anticipate”,
“believe”, “intend”, “estimate”, “expect” and words of similar meaning, reflect the DMGT and/or
Landmark Information Group Directors’ beliefs and expectations. By their nature, forward-looking
statements involve a number of risks, uncertainties or assumptions that could cause actual results or
events to differ materially from those expressed or implied by the forward-looking statements. These
risks, uncertainties or assumptions could adversely affect the outcome and financial effects of the
plans and events described herein. DMGT and Landmark Information Group believe factors that could
cause actual financial condition, performance or other indicated results to differ materially from those
indicated in forward-looking statements in the presentation include, without limitation, the ongoing
effects of the Covid-19 pandemic; the policies and actions of governmental and regulatory authorities
in the jurisdictions in which Landmark Information Group operates; the actual or anticipated political,
legal and economic ramifications of the UK’s withdrawal from the European Union; economic, political,
social or other developments in jurisdictions and markets in which Landmark Information Group
operates; the impact of competition, and other changes in trading conditions. Forward-looking
statements contained in this virtual event regarding past trends or activities should not be taken as
representation that such trends or activities will continue in the future. You should not place undue
reliance on forward-looking statements, which apply only as of the date of this event. DMGT and
Landmark Information Group undertake no obligation to release any update of, or revisions to, any
forward-looking statements, opinions (which are subject to change without notice) or any other
information or statement made during this event or contained in presentation materials.
This event, including
presentation materials, does
not constitute or form part of
any offer or invitation to sell, or
any solicitation of any offer to
purchase any shares in DMGT,
nor shall it or any part of it or
the fact of its distribution form
the basis of, or be relied on in
connection with, any contract
or commitment or investment
decisions relating thereto, nor
does it constitute a
recommendation regarding the
shares of DMGT. Past
performance cannot be relied
upon as a guide to future
performance.
© 2021 DMGT | 1
LANDMARK VISION 3.0
1
To be an ‘end-to-end’ ecosystem
for the property market, using
technology to enable faster and more
efficient property transactions and
accessing
new revenue opportunities through
adjacent markets.
© 2021 DMGT | 2
LANDMARK ACQUISITION HISTORY
DMGT acquired Landmark for £18m in 1998 (£2m revenues)
Subsequent c.£180m acquisition spend over 20 years
1994 1998 2003 2007 20122010 2013 2014 2015 20192008
Landmark
launched
DMGT
acquires
Landmark
Prodat
SystemsSitescope Quest
Calnea
Analytics
RenaissanceEnvironmental
ETSOS
Metropix
© 2021 DMGT | 3
LANDMARK CUSTOMERSMarket-leading positions across the property transaction process
ESTATE AGENTS
(EA’S)PANEL MANAGERS
LENDERS &
SURVEYORSLAW FIRMS
…buyers and sellers
select a
conveyancing
lawyer; most will not
use a law firm
regularly
…surveyors
optimise case load;
streamlines the
process for valuations
and building surveys
…lawyers
streamline all
aspects of the legal
due diligence
conveyancing
process
…agents
prepare properties
for sale and onboard
new customers
Upstream Downstream
LANDMARK’S
CUSTOMER
Landmark’s
products &
services help…
© 2021 DMGT | 4
PROPERTY TRANSACTION PROCESSEnd-to-end property transaction ecosystem
Upstream Downstream
Property to be listed
• ID and money
laundering compliance.
• Largest floor plan
provider in the UK.
LANDMARK ESTATE
AGENCY SERVICES
Appoint a legal
conveyancer
• Optimus is a panel
manager: provides
legal conveyancers to
buyers and sellers.
• Works with estate
agents, mortgage
brokers and
MoneySuperMarket.
OPTIMUS
Obtain a mortgage
• LVS software enables
banks to instruct a
surveyor to value a
property.
• Provides mobile data
gathering software and
valuation data for the
surveyor.
LANDMARK
VALUATION SERVICES
(LVS)
Legal due diligence
• Provides
searches,
including local
authority
searches.
• Delivers
environmental
reports.
SEARCHFLOW, ONESEARCH DIRECT,
LANDMARK LEGAL & ARGYLL
(ENVIRONMENTAL)
Exchange &
Complete
• Ochresoft’s
Intelliworks is the
leading practice
management
software for
conveyancers.
© 2021 DMGT | 5
LANDMARK GROUP TODAY
LANDMARK
MANAGED
SERVICES
Bespoke projectsIntroducers
LANDMARK ESTATE
AGENCY SERVICES
LANDMARK
VALUATION
SERVICES
LANDMARK
GEOSPATIAL DATA
End-to-end property transaction ecosystem
Upstream Downstream
Panels Legal software Search data
LANDMARK LEGAL
SERVICES
LANDMARK
GEODATA
LANDMARK
INSURANCE
SERVICES
Search reseller
© 2021 DMGT | 6
DATA MANAGEMENT TO DELIVER INSIGHTS
80+ Data Partners
87% of our Data
700+ Unique Datasets
70+ Risk Model Datasets
Billion+
15+ Years
Providing 35+ feeds
per week for data
processing
Covering 52 differing
categories of data
Data points stored
and managed on an
ongoing basis
Is licensed, with a
number of feeds
exclusive to
Landmark
Of listing and property
transaction history for
the UK
Are used to create
our risk model
outputs
© 2021 DMGT | 7
FINANCIAL PERFORMANCE
Source for property market volumes in England and Wales
Residential: HMLR Price Paid data; internal data from May 2020
Commercial: HMRC
0
50
100
150
200
FY 2015FY 2016FY 2017FY 2018FY 2019FY 2020
Revenues (£m)
-1% -1% -4% -3%-10%
FY 2015FY 2016FY 2017FY 2018FY 2019FY 2020
Cash OI
UK Property Market Volumes (‘000s)
0
200
400
600
800
1,000
FY 2015 FY 2016 FY 2017 FY 2018 FY 2019 FY 2020
-21%
6%-5% -3% -3%
0
50
100
150
FY 2015 FY 2016 FY 2017 FY 2018 FY 2019 FY 2020
-19%7% 3% -2% -2%
Commercial
Residential
Average margin c.20% (FY15-FY19)
Notes:
0
- Percentages show year-on-year variances.
- Financials exclude disposals.
- Cash OI is cash operating income (adjusted
EBITDA less capital expenditure)
© 2021 DMGT | 8
BASE LEVEL OF RESIDENTIAL TRANSACTIONS
0
200
400
600
800
1,000
1,200
1,400
2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
UK Residential Property Transaction Volumes (‘000s)
c.620k Estimated
base level:
3Ds – Death,
Divorce, Default
Predictable base revenue stream
Source Residential: HMLR Price Paid data for England and Wales; internal data from May 2020
Est.
© 2021 DMGT | 9
50%
30%
7%
13%
DIVERSIFIED REVENUE BASE
FY 2020 Revenue Breakdown
63%
28%
9%
Transactions:
Residential
Transactions:
Commercial
Subscriptions
Solutions
Services
Data
Product
© 2021 DMGT | 10
FIRST IMPRESSIONS (LATE 2018) – STARTING POINT
STRENGTHS KEY ISSUES
• Market share declines in some areas
• Price pressure through
increased competition
• Longer term group strategy missing
• Dedicated leadership not in place
• Organisation was complex
• Decision-making was slow
• Excellent people with deep sector
expertise
• Innovation
• Trusted brands
• Strong market share and profitability
• Strong cash generation
• Some portfolio elements growing
well
© 2021 DMGT | 11
• Slow pace of change
• Multiple regulatory drivers
• Slow transaction process
• Pipeline industry
• Stable underlying market – 3Ds
• Need for modernisation and digitisation
PROPERTY TRANSACTION INDUSTRY TODAY
© 2021 DMGT | 12
THREE-STEP STRATEGY
Return the core business to growth
Make acquisitions to strengthen
our end-to-end position
Transform the way properties
are bought and sold
LANDMARK 1.0
Core business
improvement
LANDMARK 2.0
Market expansion
LANDMARK 3.0
Transformation
enables
Three steps to
success…
Step 1
Step 2
Step 3
…steps 1 and 2
completed
enables
© 2021 DMGT | 13
LANDMARK 1.0: CORE BUSINESS IMPROVEMENT
1. Strategy
• Vision
• Market view
• 3 year plan
2. Structure
• Scalable
• Aligned
• Governance
3. Leadership
• Responsibility
• Accountability
• Ownership
4. Sales
• Best practice
• Effective
• Focus
• Profitable growth
5. Product
• Vision
• Efficiency
• Effectiveness
• Leadership
Direction
Framework
Drive
Growth
CapabilityFive key elements
…completed
© 2021 DMGT | 14
Mortgage brokers
Estate agents
Lenders
Online
Legal software Search reseller Search data
LEAS
LVS
LANDMARK 2.0: END-TO-END ECOSYSTEMConnecting upstream and downstream to retain value within Landmark
Upstream DownstreamWORKFLOW/CONTROL
Home-mover Introducers Panels
LANDMARK
LEGAL
SERVICES
Conveyancers / Law firms
…completed
© 2021 DMGT | 15
LANDMARK 3.0: CENTRAL PLATFORM WILL DRIVE INDUSTRY TRANSFORMATION
INTRODUCER
CHANNELS
PARTNERS
Estate agents
Mortgage brokers
Lenders
Other channels
Conveyancers
Surveyors
Mortgage brokers
Estate agents
Lenders
Insurance etc
Case flow Case flow
LANDMARK 3.0 Open property
transaction platform
Faster
transactions
© 2021 DMGT | 16
ESTATE AGENTS CONVEYANCERSINSURERS & SURVEYORSMORTGAGE BROKERSHOME MOVING
SERVICE PROVIDERS
…in progress
THE VISION: LANDMARK 3.0 - THE STRUCTURE
User Sign
On
LOGIN
Onboarding
Service
LEAS
Business
Services
OPTIMUS
LVS
Transaction
Workflow
OCHRESOFT
Sell Data
SEARCHFLOW
OSD, ARGYLL
E&M, M&B
META-DATA
Managed
Services and
GIS DATA
SOLUTIONS
UNIFIED CLOUD SERVICES
© 2021 DMGT | 17
LANDMARK 3.0: DATA SERVICES BUILD FUTURE GROWTH
Va
lue
Note: For illustrative purposes only
2022 (Vision)
Data Services
2013
Search provider
1994
Environmental reports
Environment reports
Valuation Risk
Real Estate Floor Plans
Searches
Conveyancing Workflow
Panel Services - Conveyancing
Drainage and Water Data
Highways Data
Panel Services – Searches
Panel Services – Surveys
Data Services
© 2021 DMGT | 18
Landmark 2.0 Revenues
THE VISION – LANDMARK 3.0 REVENUE MIXAccessing new customers in adjacent markets
Note: For illustrative purposes only
THE VISION
Landmark 3.0 Revenues
Estate Agents Conveyancers & aggregators Surveyors & insurers Mortgage providers Data services
© 2021 DMGT | 19
TRANSACTION PIPELINE DURING 2020
Figures are 2020 volumes vs the same month in 2019
0%
20%
40%
60%
80%
100%
120%
140%
160%
180%
January February March April May June July August September October November December
Listing Sold subject to contract Searches ordered Completion
© 2021 DMGT | 20
SUMMARY: AN EXCITING FUTURE
• Strong market position:
– Hard to replicate data
– Spanning the entire supply chain
• Resilient base level of revenues; strong cash flow
• Good progress on strategic plan:
– First two steps of three completed
• Positive long-term outlook:
– Landmark driving transformation of property transaction process
– Well positioned for growth
© 2021 DMGT | 22
LANDMARK CUSTOMERSMarket-leading positions across the property transaction process
* SearchFlow; OneSearch Direct; Ochresoft; Landmark Legal; Argyll Environmental
CUSTOMER
EXAMPLE
SOLUTIONS
LANDMARK’S
VALUE
PROPOSITION
KEY
BRANDS
ESTATE AGENTS (EA’S) PANEL MANAGERSLENDERS &
SURVEYORSLAW FIRMS
• Preparing listings
• Compliance checks
(AML/KYC)
• Floor planning
software
• Working with EA’s and
mortgage brokers
• Providing buyers
and sellers with a
conveyancing lawyer
• Secure panel network
• Risk-based decisioning
• Valuations: survey
workflow software;
automated
• Conveyancing
workflow software
• Conveyancing
searches
• Environmental risk
reports
Help buyers and sellers
select a conveyancing
lawyer; most will not use a
law firm regularly
Help surveyors optimise
case load; streamlines the
process for valuations and
building surveys
Streamline all aspects
of the legal due diligence
conveyancing process
Help agents prepare
properties for sale and
onboard new customers
LANDMARK ESTATE
AGENCY SERVICESOPTIMUS
LANDMARK VALUATION
SERVICES (LVS)MULTIPLE BRANDS*
© 2021 DMGT | 23
PROPERTY TRANSACTION PROCESS
Upstream Downstream
End-to-end property transaction ecosystem
Property to be listedAppoint a legal
conveyancerObtain a mortgage Legal due diligence
• Provides listing
services to estate
agents including ID
and money laundering
compliance.
• Metropix is the largest
floor plan provider in
the UK.
• Optimus is a panel
manager.
• Works with estate
agents, mortgage
brokers and
MoneySuperMarket to
provide legal
conveyancers to
buyers and sellers.
• LVS software enables
banks to instruct a
surveyor to value a
property.
• Provides mobile data
gathering software and
valuation data for the
surveyor.
• Provides
searches,
including local
authority
searches.
• Delivers
environmental
reports.
LANDMARK ESTATE
AGENCY SERVICESOPTIMUS
LANDMARK
VALUATION SERVICES
(LVS)
SEARCHFLOW, ONESEARCH DIRECT,
LANDMARK LEGAL & ARGYLL
(ENVIRONMENTAL)
Exchange &
Complete
• Ochresoft’s
Intelliworks is the
leading practice
management
software for
conveyancers.
© 2021 DMGT | 24
FOCUS ON CONVEYANCING AND LEGAL
• Leading provider of
searches to law firms
carrying out residential
and commercial
transactions
• Provides full range of
property searches as
well as value-added
services for solicitors
• Specialist provider of
environmental due
diligence reports for
law firms
• Long-standing
market leader in
environmental law
• Used by 18 of the top
20 City law firms
• Leading specialist
provider of case
management workflow
software for residential
conveyancing
• Also provides software
for streamlining wills
and probate
• Fast growing
conveyancing panel
manager working
primarily with mortgage
brokers and estate agents