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OPEN ENROLLMENTOPEN ENROLLMENTLAKE COUNTY BENEFITS PORTAL

The 2020 Open Enrollment will be online through the Lake County Benefits Portal. All new elections, changes or cancellations will be done through our benefits website that can be accessed at www.lakecounty.hrintouch.com. All benefit eligible employees will need to go online to accept current benefits, decline benefits, or to make any changes. Your current benefits will be available to view within the portal as you make elections for the new fiscal year.

OPEN ENROLLMENTOPEN ENROLLMENT

The Lake County Benefits Portal can be accessed using desktop, laptop, tablet or even on your smart phone. When you logon, you will need to enter your username and password. Once you have logged in, the system will guide you through the benefit process. See included Quick Start Guide.

Need help? Contact Human Resources at the number located on the above tab.*

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July 13-27

2020

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New Vision Provider and Lower Premiums1 2 Increase to

Flexible Spending Account for Health Care

Health FSA carryover limit increase3 Lower

Rate Medical Premiums4

WHAT IS CHANGING THIS YEAR?

REMINDER: Your benefit year accruals for deductibles and out of pocket maximums will end September 30, 2020. Beginning October 1, 2020, your accruals will be reset to zero and start over again.

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Maintaining good vision just got more affordable

Current NEW MetLife

Employee $2.66 $2.12

Family $7.58 $6.04

Some popular network retail locations included with MetLife: Walmart, Sam’s Club, Costco, Visionworks, and many more.

• Choose from a large network of providers for convenience and savings

• Enjoy a great selection of name brand eyewear and contact lenses

• Take advantage of enhanced benefits

Caring for your eyesight is an important step to living healthier. MetLife Vision can make it easier to get the eyecare you need and the eyewear you want.

Flexible spending saves money on your taxesThis year your flexible spending has increased from $2,700 to $2,750 for health care. The Health FSA carryover limit increases from $500 to $550. Flexible spending accounts (FSA) help employees to save taxes on money spent for healthcare expenses. An FSA allows you to save up to 30 percent on your eligible healthcare expenses every year by using pre-tax dollars. The money put into an FSA is tax-free, but must be used on approved healthcare-related costs.

Medical PremiumsHealth Risk Assessments will not be performed this year. Good news, all employees who enroll in the County’s Florida Blue medical plan will be eligible for the discounted medical premium rate without the completion of a Health Risk Assessment.

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OPEN ENROLLMENT QUICK START GUIDEAll benefit eligible employees will need to log in to the Lake County Benefits Portal during July 13-27 to make their benefit selections for the upcoming benefit year beginning October 1, 2020. This process will be necessary even for those employees who intend to keep the same benefit plans. Employees will be able to view their current benefits on the portal while electing benefits for the new fiscal year. Please remember, the last day to accept current benefits, change benefits, or to decline benefits will be Monday, July 27, 2020.

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2. Log in to Account• Enter Username and Password you previously created.• If you cannot remember your original Username, it can be retrieved by

clicking on the CAN’T ACCESS YOUR ACCOUNT? link.

Access Your Account1. Access the benefit system at www.lakecounty.hrintouch.com. The system can be accessed from your

desktop, laptop, tablet or smartphone. The following screen will be displayed.

If you need help accessing your account, contact Benefitfocus at 877-336-8082. Operators are available to provide individual help.*

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OPEN ENROLLMENT QUICK START GUIDE (CONTINUED)

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Quick tips for completing your benefit electionsIf you have not saved your benefit elections, you will receive a warning message which allows you to return to your benefit elections to complete and save them before leaving the current screen.

* Note: If you fail to complete your enrollment, the system will remember what you have already completed and saved. When you sign back in, you will be able to pick right back up where you left off.

The Lake County Benefits Portal will be available to you all year long. The site contains links to carrier websites as well as lots of helpful plan information. Also, if you experience a qualifying life event (birth of a child, marriage/divorce, loss or gain of other coverage) you will use the site to make changes to your benefits. Remember you typically have 30 days from the date of the life event to change your benefit elections. Please contact your HR representative for the most up-to-date information.

• Spouse (marriage certificate)• Dependent (birth certificate, adoption papers or

guardianship paperwork).

A required document only needs to be added once. Failure to provide the required documents will result in your spouse/dependent not being enrolled in coverage.

Note: If enrolling a in coverage you will be requested to provide documentation:

new dependent

Getting Started with Open Enrollment• Select “Click Here to Enroll” circled in red on the image to the right

of the home screen.• Open the Dependent Link. Make sure to add all of your dependents. • Now you will begin to elect your benefits starting with Medical

Coverage. Work through each offered benefit.

• Save changes and Print Report for your records.

• As a reminder any required evidence of insurability and dependent eligibility documents must be submitted for the requested benefits to be complete.

If you need help completing your benefit elections, contact your Human Resources departmentat the number located on the above tab.*

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Dr. Robert Raquet is now meeting with patients *18 years and older

“I take pride in partnering with my patients to help optimize their medical treatment plan.”

— Dr. Robert Raquet

Meet Your Clinic Staff

We are pleased to introduce Dr. Robert Raquet as our Primary Care Connection’s new staff doctor.

Dr. Raquet was born and raised in Rockland County New York in the town of Congers. He attended college at SUNY at Stony Brook and graduated with a Bachelor of Science in Biological Sciences. He went to medical school at the University Health Sciences/The Chicago Medical School where he met and married his wife. Dr. Raquet completed his residency training in Internal Medicine at Georgetown University and is currently Board Certified by the American Board of Internal Medicine. His current areas of medical interest include Integrative Medicine, Food as Medicine, Mind-Body Medicine, Cardiovascular Diseases including risk factor management and Diabetes.

Dr. Raquet’s Medical PhilosophyThrough my years of medical practice, I have always recognized the importance of healthy lifestyles, preventative medicine and building therapeutic relationships with my patients. I take pride in partnering with my patients to help optimize their medical treatment plan. I do my best to get the whole story and value open and honest dialogue while working towards a common goal. I enjoy using my interests in nutrition and exercise to help guide people down the path towards wellness and fitness. I value learning about the person behind the disease to help me build a strong and loyal patient base. Taking time to understand one’s belief system allows me to accept the ultimate decisions a patient makes regarding their health. I look forward to meeting each and every one of you and helping guide you all towards better health.

Minde Sommers Office StaffMinde has been with the Primary Care Connection as the Medical Office Assistant since its opening in 2016. She provides valuable assistance to the medical staff and patients alike.

Daisy Parks, RN, MSN, FNP-C Nurse PractitionerWith 12 years of experience as a Nurse, Daisy Parks has spent the last 7 years practicing as a Family Nurse Practitioner focused on public health. She is happy to be a part of the PCC team.

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What you need to know þ The PCC can be used as your primary care service, or in conjunction with your current primary care doctor.

þ You can use the PCC for lab services at a lower cost and the results can be sent to your physician prior to your visit.

þ Skip the pharmacy! Prescriptions for common generic medications will be dispensed directly at the PCC after you’ve seen the doctor or nurse practitioner.

þ Free annual wellness exams can help to catch medical problems early, and regular visits may improve the management of chronic disease.

þ Your health information will be kept private and confidential and cannot be shared with your employer.

To make an appointment call the scheduling line at 1-866-959-9355 | 1939 Salk Ave., Tavares

TAKE ADVANTAGE OF THE PRIMARY CARE CONNECTION-EMPLOYEE HEALTH AND WELLNESS CENTERTAKE ADVANTAGE OF THE PRIMARY CARE CONNECTION-EMPLOYEE HEALTH AND WELLNESS CENTERServices through the Wellness Center are free for anyone covered under the Lake County health plan, including dependents ages two and older. Center staff are board certified and can diagnose, treat, and prescribe medications. Center staff can also dispense common generics for free.

REGULAR CLINIC HOURS:

MON., WED., THURS., FRI.: 7 a.m.–4 p.m.TUES.: 9 a.m.–6 p.m.

FIRST SATURDAY OF EVERY MONTH: 7–11 a.m.Saturday hours can be used for:

Scheduled appointments • Lab orders• Walk-in urgent care needs

Call the After Hours Care Service at 352-508-7700. You will be forwarded to a Nurse Triage Line. They will direct appropriateness of care and

notify the on-call provider if warranted.

Acute/Episodic Care • Medical Reassurance• Prescription Refills

AFTER HOURS CALL LINENEW