la lgbt center director, facilities position profile final · communication, and organizational...

Director of Facilities

August 2018

POSITION PROFILE

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Los Angeles LGBT Center Director of Facilities Los Angeles, CA

A B O U T L O S A N G E L E S L G B T C E N T E R

Since 1969 the Los Angeles LGBT Center (“Center”) has cared for, championed, and celebrated LGBT individuals and families in Los Angeles and beyond. Today the Center's more than 600 employees provide services for more LGBT people than any other organization in the world, offering programs, services, and global advocacy that span four broad categories: Health, Social Services and Housing, Culture and Education, Leadership and Advocacy.

Despite our size, scope, and determination to meet the growing demand for our services, we remain a lean, fiscally disciplined organization, earning a four-star Charity Navigator rating for six consecutive years. We are an unstoppable force in the fight against bigotry and the struggle to build a better world, a world in which LGBT people can be healthy, equal, and complete members of society.

Mission

The Center is building a world where LGBT people thrive as healthy, equal, and complete members of society. We value:

• Respect. We provide a workplace and service environment where individuality is seen as strength and all people are treated with fairness and dignity.

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• Excellence. We dedicate ourselves to the highest quality in all our programs and services, and seek employees, volunteers, and supporters who have a passion for helping others.

• Inclusiveness. We believe in the need for different perspectives and commit ourselves to representation from all members of our diverse community.

• Innovation. We vigorously support pioneering programs and advocacy to meet community needs.

• Integrity. We work together to advance the Center's mission, and we honor and apply these values in what we do and say.

Health Services

The Center is one of the largest and most experienced providers of LGBT health and mental healthcare, supported by a research team working to advance the care and treatment of lesbian, gay, bisexual, and transgender people. Together, our medical providers, therapists, and pharmacy staff help clients lead healthier, happier lives by keeping their minds and bodies well.

Social Services & Housing

The Center is a vital social safety net for the LGBT community; a safe and welcoming place where individuals of all ages can find help, as well as hope and support, when they need it the most. From housing homeless youth to providing affordable housing for seniors—and from helping transgender people find employment to providing legal support for asylum seekers—no organization serves more LGBT people than the Center.

Culture & Education

The Center is more than a service provider, it’s where a vibrant community comes together to learn, grow, and celebrate. We produce live performances and host exhibitions that showcase and celebrate the lives and experiences of the diverse LGBT community. To inform and enrich people, while helping them connect with one another, we host forums, activities, and events. We also provide affordable meeting space for groups, clubs, and organizations to host their own activities. We can help you get your GED and we award college scholarships to deserving LGBT youth.

Leadership & Advocacy

The Center is one of the leading organizations advancing civil rights and freedoms for LGBT people. By mentoring and developing a new generation of leaders, domestically and internationally, we’re strengthening the global LGBT movement while we educate the public about LGBT issues, mobilize constituents, advance policy initiatives, and work with political leaders throughout the U.S. to promote equality and justice for LGBT people.

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In schools throughout the country we’re leading efforts to help end anti-LGBT bigotry and even the thought of suicide among LGBT students. We’re also working to revolutionize the care and treatment of LGBT foster youth. Throughout California we train social service providers, caregivers for seniors, government agencies, law enforcement officials, and others to help them better serve the diverse LGBT community.

The Anita May Rosenstein Campus

The Los Angeles LGBT Center has raised $47 million to build the Anita May Rosenstein Campus. Scheduled to open in early 2019, the revolutionary new campus will include affordable housing for low-income seniors and beds for young adults, a Senior Services Center, a Youth Center, a commercial kitchen to feed homeless youth and seniors, retail space, and much more.

When finished, the new building will form a campus with the Center's arts, educational and cultural facility - known as The Village at Ed Gould Plaza - and span more than one city block. It will also become the Center's new headquarters, facilitating a major expansion of medical services at the current headquarters in the McDonald Wright Building on Schrader Boulevard.

For more information on Los Angeles LGBT Center please visit lalgbtcenter.org.

T H E O P P O R T U N I T Y

This is an exciting opportunity for the right leader to join a world-class organization that serves as a place of hope, healing, and inspiration to LGBT people throughout Los Angeles. The Center provides services for more LGBT people than any other organization in the world and is poised to build off of 50 years of impact and growth to lead us to the next 50 years of service to the LGBT community.

The Director of Facilities plays an important role in fulfilling the Center’s mission of “building a world where LGBT people thrive as healthy, equal and complete members of society.” This dedicated and dynamic leader will manage a diverse portfolio of eight locations, including health centers and residential facilities, and will work closely with each to understand their facilities needs and priorities in support of the Center’s mission. The Director of Facilities will lead a talented, dedicated, and passionate team who are looking to be taken to the next level by an inspirational leader.

This opportunity comes at an important and exciting time for the Center. In 2019, the Center will celebrate 50 years of service by opening the Anita May Rosenstein Campus, which will be the world’s largest community center serving LGBT people. The new facility will offer multi-generational living and support programs to the community. The Director of Facilities will play an integral role in the opening and

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management of this state-of-the-art facility and will have a lasting impact in the Los Angeles LGBT community.

K E Y R E S P O N S I B I L I T I E S

The Director of Facilities will be responsible for directing the design, planning, construction and maintenance of the Center’s facilities and properties; security operations and parking resources. This individual will develop budgets and long-range facilities plans based on organizational growth and future facility’s needs. The Director of Facilities will oversee the functioning of all building systems including mechanical, electrical, fire/life safety, plumbing, and waste management. This individual will ensure that building operations comply with all local zoning laws and regulations.

Key responsibilities include:

Strategic Leadership

• Oversee the daily operations and management of more than 400,000 square feet of agency real estate in eight separate locations and the Facilities Management staff

• Provide leadership and direction in determining departmental and Center requirements and priorities for day-to-day, short term, and long-range planning needs

• Establish scope of work and specific needs for all departmental and Center renovations and repairs

• Oversee various building preservation projects including regulation of maintenance standards, monitoring of repairs, and supervision of renovation projects

Fiscal Oversight

• Work closely with Senior Executive Team members in the development of fiscal management and budgeting plans for facilities management

Staff & Vendor Management

• Responsible for recruiting, selecting, developing, mentoring and coaching staff and inspiring and motivating individual and team performance

• Locate vendors, negotiate contracts, monitor performance and maintain service records and warranties for all long-term assets

• Interview, hire, interface with and direct all contractors necessary to develop plans for renovations and new construction projects including securing bids and negotiating contracts for all projects

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• Maintain building security systems and contracts; control lock and key systems; develop and monitor all property access procedures

Compliance Management

• Maintain and monitor safety and fire code standards and regulations for all properties

• Perform functions of agency Safety Director; develop, monitor and maintain agency-wide Total Safety Program, including distribution of materials, training and compliance

• Evaluate and ensure agency compliance with all pertinent government and regulatory agency requirements

• Maintain accurate records of all contract agreements, design plans, permits, necessary vendor licenses and records of insurance coverage

C O R E C O M P E T E N C I E S

The Director of Facilities will have a track record of successful, progressive, and applicable facilities experience including maintenance, custodial and ground services, work management, and utility distribution. The ideal candidate will have a minimum of 8 years of experience in facilities management and construction and 3-5 years of progressive management experience.

The Director of Facilities will have a deep knowledge of federal, state, and local agency building, plant operations, OSHPD 3, fire, life safety codes and standards. This individual will have familiarity with building equipment systems, real estate planning and purchasing, and new construction and renovation projects. In addition, the Director of Facilities will have experience establishing and maintaining excellent working relationships with unions.

The Director of Facilities will be available, on-call, for emergency situations.

Additionally, the successful candidate will have the following professional competencies and personal characteristics:

Strategic Leadership & Management: The Director of Facilities will be a highly experienced leader with an entrepreneurial and enthusiastic spirit, and will have strong organizational skills with a deep understanding of organizational systems. This individual will be a proven strategic thinker with the vision, capacity, and experience to understand and balance a complex array of constituent needs. The Director of Facilities will demonstrate the ability to diagnose critical areas for attention, and develop and implement clear, action-oriented, innovative growth strategies that meet challenging problems with effective solutions that engender broad support. This leader will be agile in ambiguous situations and capable of providing stability and inspiring confidence when faced with important and quickly-changing circumstances.

The Director of Facilities will possess the ability to challenge the status quo yet employ a servant-leadership approach that does not threaten the culture of the institution. This individual will have the

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demonstrated ability to increase strategic collaboration and results-oriented teamwork in the workplace. The Director of Facilities will have a sincere interest in the professional and personal development of the team, and will introduce new policies and procedures, where appropriate, to bring the team to the next level. This hands-on manager will not be afraid to roll up their sleeves to get the job done.

Business Acumen, Results-Oriented Problem-Solver: The Director of Facilities will have a high level of business acumen and a demonstrated ability in leading and managing numerous facilities for a large complex organization. This individual will have well-developed analytical, problem-solving, communication, and organizational skills and the ability to take initiative. The Director of Facilities will have experience with change management since continued growth of the Center is anticipated. This leader will demonstrate the adaptability and flexibility needed to be an effective change agent.

The Director of Facilities will be a strong advocate for the needs of the facilities department and skilled at communicating these needs to leadership. Experienced in procurement and budget management, this leader will understand that every dollar spent is one that is not spent on programs and will come up with cost-effective solutions to problems that arise.

Relationship Builder & Effective Communicator: The Director of Facilities will have strong team-building skills and the ability to work well with a wide variety of individuals, including staff, contractors, and vendors. This individual will earn the trust of all constituents by exhibiting a sense of humility and dedication to the Center’s mission.

A skilled verbal and written communicator, the Director of Facilities will be approachable, listen to the needs of the team, and be transparent in decision-making. The Director of Facilities will have a sense of humor and will thrive in a tightknit team.

The Director of Facilities will bring a network of contacts and ideas for new vendors and contractors where appropriate.

Passion for the Mission: The Director of Facilities will have a true passion for the Center’s work and its mission to make the world a better place for LGBT people. This individual will have knowledge of or experience working with the LGBT community and familiarity with issues of particular relevance to LGBT people. Moreover, the Director of Facilities will have a demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, gender expression, socio-economic backgrounds, religions, ages, English-speaking abilities, immigration statuses, and physical abilities in a multicultural environment. This will be an individual of unquestioned integrity, ethics and values; someone who can be trusted without reservation.

C O N T A C T

Los Angeles LGBT Center has engaged Koya Leadership Partners to help in this hire. This search is being led by Michelle Bonoan and Medelene Beasley. Please submit a compelling cover letter and resume here, or email Michelle and Medelene at the following:

Michelle R.S. Bonoan Managing Director [email protected]

Medelene Beasley Principal [email protected]

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The Los Angeles LGBT Center is an Equal Opportunity Employer and is committed to fostering diversity within its staff. Applications are encouraged from all persons regardless of their race, color, ancestry, religious creed, national origin, sex, sexual orientation, gender identity, gender expression, medical/physical/mental condition, pregnancy/childbirth and related medical condition, age, marital status, or veteran status.

A B O U T K O Y A L E A D E R S H I P P A R T N E R S

Koya Leadership Partners is a national retained executive search and human capital-consulting firm that works exclusively with nonprofits and social enterprises. We deliver measurable results, finding exceptionally talented people who truly fit the unique culture of our client organizations and ensuring that organizations have the resources and strategies to support them. For more information about Koya Leadership Partners, visit www.koyapartners.com.

la lgbt center director, facilities position profile final · communication, and organizational...

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