l2 g other_social_media_tools_communication

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This project has been funded with support from the European Commission. This publication [communication] reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein. http:\\www.learning2gether.eu Module 9 – Other Social Media Tools Classification of Social Media

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Page 1: L2 g other_social_media_tools_communication

This project has been funded with support from the European Commission. This publication [communication] reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

http:\\www.learning2gether.eu

Module 9 – Other Social Media Tools

Classification of Social Media

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This project has been funded with support from the European Commission. This publication [communication] reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

http:\\www.learning2gether.euSocial MediaSocial Media stands for all media (platforms) supporting its users in the interactive exchange of information and in mutual communication.(http://en.wikipedia.org/wiki/Social_media)

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This project has been funded with support from the European Commission. This publication [communication] reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

http:\\www.learning2gether.euOverview

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This project has been funded with support from the European Commission. This publication [communication] reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

http:\\www.learning2gether.eu

Social Media Classification/FunctionalityConnect, exchange

and communicate

Publication

Collaboration

Reflection

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This project has been funded with support from the European Commission. This publication [communication] reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

http:\\www.learning2gether.eu

Module 9 – Other Social Media Tools

Social Media Tools for SMEs for

Communication

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This project has been funded with support from the European Commission. This publication [communication] reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

http:\\www.learning2gether.eu

Social Media Tools for Communication

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This project has been funded with support from the European Commission. This publication [communication] reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

http:\\www.learning2gether.eu

Communication with SkypeEasy to use for:• Instant messaging/online chat

with 1 or more people• Live online discussions with 1 or more people• Video conferences for 1 to 1 conversation• Exchanging files• http://www.skype.com/en/

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This project has been funded with support from the European Commission. This publication [communication] reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

http:\\www.learning2gether.eu

How to use Skype in daily business• Chat function to easily communicate with your

colleagues, exchange short information • Chat function to be used as minutes function

when having an online meeting• Organise team meetings online if your

colleagues work in a different place

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This project has been funded with support from the European Commission. This publication [communication] reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

http:\\www.learning2gether.eu

How to use Skype in daily business• Support tool, e.g. to offer customers a support

service through Skype• Build your own online network with relevant

colleagues, partners and customers to easily stay in contact with them

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This project has been funded with support from the European Commission. This publication [communication] reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

http:\\www.learning2gether.eu

Communicationwith Google+ • Social Network from Google

• Over 500 million registered users

Relevant Google+ Functionalities• “Circles” followers/friends can easily be organised into “circles” for

sharing • “Hangout”: live online video communication tool; can be streamed

online on YouTube• “Communities“ to share information, news etc. on specific topics• “Google+ Business Page”: organisations and institutions can set up a

Google Business Page

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This project has been funded with support from the European Commission. This publication [communication] reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

http:\\www.learning2gether.euBest Practice on Google+

Cadbury - https://plus.google.com/+CadburyUK/posts Social is central to Cadbury’s digital marketing strategy and it was among the first brands to begin experimenting with G+.

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This project has been funded with support from the European Commission. This publication [communication] reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

http:\\www.learning2gether.euLinkedIn

• World’s largest business network • Possibility to set up a company page with

status updates-> 3 million company pages

• Join thematic groups to contribute to the discussions or to outline your company’s expertise in that specific field

• http://linkedin.com

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This project has been funded with support from the European Commission. This publication [communication] reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

http:\\www.learning2gether.euLinkedIn

• Post content relevant to your followers but less about how great your company is

• Listen to your audience, read comments• Add an image to welcome visitors and

showcase your brand• List your company’s Products & Services to tell

your target audience what you have to offer

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This project has been funded with support from the European Commission. This publication [communication] reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

http:\\www.learning2gether.euBest Practice on LinkedIn

1. Overdrive Interactivehttp://www.linkedin.com/company/42954?trk=tyah An example of a company using company status updates well, sharing helpful content from themselves as well as others to ensure they keep their LinkedIn company page regularly updated with content for their followers.

2. PR 20/20http://www.linkedin.com/company/pr-20-20 PR 20/20’s Company Page is a great example of one that is effectively making use of company status updates, regularly sharing blog posts and reports they've created as well as third-party coverage of their brand. This drives traffic from LinkedIn back to PR 20/20's website and positions them as a thought leader within the LinkedIn community.

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This project has been funded with support from the European Commission. This publication [communication] reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

http:\\www.learning2gether.eu

Other CommunicationTools• Facebook - see module 5• Twitter - see module 7