LEVERAGING IT AND PRISON TO PAROLE

COLLABORATION TO IMPROVE RE-ENTRY OUTCOMES

CALIFORNIA DEPARTMENT OF CORRECTIONS AND REHABILITATION

Introductions• Russ Nichols, CDCR CIO and Director of EIS• Former Project Director of the Strategic Offender

Management System (SOMS)

• Nicole Geller, Social Solutions • Software implementing the Automated Reentry

Management System (ARMS)

• Fred Roesel, Marquis• Software implemented by Hewlett Packard for the

Electronic Offender Management Information System (eOMIS)

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California Department of Corrections and Rehabilitation

• 4 Juvenile facilities, with 700+ wards• 135 Parole Units, with 45,000 parolees

• 35 Adult Prisons, with 130,000 inmates• 44 Fire Camps (42 Adult and 2 Juvenile)

• 6 Male Adult Community Correctional Facilities • 3 Female Offender Program Facilities

• CDCR: $10.7 Billion budget, 65,000 employees • Contracted Offender Rehabilitation Programs: $150

Million+/year

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Shift Toward Rehabilitation

The BIG picture…

• Each year, CDCR prisons release approximately 44,000 offenders that could benefit from enhanced rehabilitation services

• Without the accumulation of strong case management records, CDCR is unable to improve practices and reduce recidivism rates

• The partnership between CDCR, Social Solutions and Marquis will ultimately provide sufficient and consistent data gathering and reconciliation which will lead to increased program effectiveness

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Shift Toward RehabilitationNew Laws and Oversight Affecting Rehabilitation:

• 2007: AB 900 – Public Safety and Offender Rehabilitation Services Act, mandated that CDCR’s current practices move toward rehabilitation to reduce recidivism and enhance public safety

• 2011: Expert Panel Report – Recommended that CDCR implement the California Logic Model (California’s 8-step model for delivering effective rehabilitation) by applying evidence-based principles

• 2011: Blueprint – CDCR’s strategy supplement defines how to reduce recidivism, expand rehabilitation and expand care to parolees

Shift Toward RehabilitationNew Laws and Oversight Affecting Rehabilitation (Cont.):

• 2011: AB 109 – Realignment legislation with a renewed focus on rehabilitation, and reducing both recidivism and inmate population

• 2014: Three Judge Panel Ruling: • Reduce prison population/divert low-level offenders to jails

• Increase “good time” credits and create new “Milestone” credits that offenders can earn toward an earlier release

• Activate new reentry hubs across the state

• Increase in-prison rehabilitative programming

• Institute alternative custody programs for female inmates to reduce recidivism through the services offered

CDCR Rehabilitation Programs

• Division of Adult Parole Operations (DAPO)-manages contracts for rehabilitation programs for parolees, sex offenders and mentally ill offenders• Division of Adult Institutions (DAI)-manages

contracts for the health and safety of inmates and rehabilitation at out-of-state correctional facilities that also incorporate scope for rehabilitation

CDCR Divisions provide rehabilitative programs and services to both inmates and parolees and manage

the contracts for rehabilitative programs to help reduce recidivism.

The value of these contracted rehabilitation services exceeds $150 million/year.

• Division of Rehabilitative Programs (DRP)-manages contracts for in-prison and community rehabilitation programs

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Supporting Programs • Enterprise Information Services (EIS) - partner organization

in CDCR facilitating technology support and capability. EIS is also responsible for the development and support of all enterprise-wide information technology (IT) solutions.• Office of Research (OR) – provides statistical data analysis

using data from various sources to measure effectiveness of programs including DRP’s multiple databases containing records from more than 50,000 unique participant-provided services in 400+ locations. The OR also conducts research designed to assess facility and adult parole program needs, population projections and enterprise longitudinal analyses. However, because the data is not available in any consistent, secure or validated way, it leaves performance metric gaps in these efforts.

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Goals• Increase CDCR’s ability to improve rehabilitative programming

results that directly impact public safety.

• Increase the effectiveness of rehabilitative programming and life skills for offenders to reduce the likelihood of recidivism after release from prison.

• Increase measurement, rating, ranking and evaluation of rehabilitation efforts by providing common and consistent systems available to all parties to collect and evaluate the data.

• Increase oversight and accountability

• Use technology to establish data consistency and availability to enhance case management capability and analysis.

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AutomationThe Strategic Offender Management System (SOMS):• Built on Marquis software’s eOMIS platform.• Replaced many of CDCR's disparate legacy application

systems and the array of paper files with an electronic Offender Management Information System (eOMIS) and an Electronic Records Management System (ERMS).

• Consolidated existing databases and records, replaced multiple manual paper processes and created accurate real-time information to provide an automated offender management system.

• As one of the largest offender management systems implemented in the nation, CDCR is now able to provide real-time offender data.

• Improved the safety of staff, inmates and the public along with better management of inmates.

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Automated Reentry Management System(ARMS) Project

The ARMS Project is a joint collaboration between CDCR, state contracted rehabilitative program providers and Social Solutions Global. Today CDCR’s top priority is providing rehabilitation in an effort to reduce the likelihood of offenders reoffending after their release from prison. ARMS is:

• Based on Social Solutions’ off-the-shelf Efforts to Outcomes (ETO) case management software.

• A centralized web-based system that streamlines the lifecycle of rehabilitative treatment.

• A cloud-based secure case management system that will be implemented in several phases.

• Provides summary historical documentation of reentry and rehabilitative services received.

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ARMS Project (Cont.) ARMS will close the data gap for in-prison and community-based programs that have no common support system or consistent collection system to evaluate or track data elements. ARMS will provide real-time, comprehensive and consistent information to help service providers deliver meaningful and timely program solutions, tracking and rehabilitation outcomes. • Upon the implementation of ARMS:• There will be one consistent system available for DRP,

DAPO and DAI to capture contracted program data. • The Office of Research will be able to produce reports

with current, standardized results. This will resolve data gaps, disparate data, and the inability to evaluate the effectiveness and/or participation in the rehabilitation programs.

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ARMS Project (Cont.) High Points about the ETO software used for ARMS:• Developing an intentional approach to services and

focusing efforts at every level.• Following an evidenced based logic model to assess risk,

determine needs, develop a plan, deliver programs, measure progress, manage re-entry activities (pre and integration) and conduct follow-up.

• Creating transparency through performance based reporting.

• Reducing time elapsed between program referrals and connections.

• Supporting Age and Gender Responsivity.• Implementing best practices with fidelity.• Ensuring that the appropriate duration, dosage and

frequency of services are followed.

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SOMS and ARMS Interface Effort• Closes the gap of insufficient data collection and data analytics

necessary to achieve desired outcomes as well as the impacts of rehabilitation efforts on reducing recidivism.

• Incorporates more tracking of rehabilitative programming by providing assistance with performance analytics to identify improvements needed and the ability to act on them.

• Establishes the means to send Milestone credit data from ARMS. This provides the necessary information to award the Milestone credits to inmates participating in rehabilitative programming.

• Connects the offender’s lifecycle and rehabilitation efforts from the offender’s initial incarceration date through reentry into the community.

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Questions?