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    Analysis of Retail sector

    Submitted to: Submitted to:

    Prof Ranjana patel Akash SoniKushal Shah

    Manish Khandekar

    Pankaj RaiSaurabh Jain

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    What is Retailing

    y Its a final connection in the marketing channel that

    brings goods from manufacturer to consumers.

    y Retailing is the combination of activities involved in

    selling consumer goods and services directly toconsumers for their personal or household use

    y It is vibrant part of our changing society and a major

    source of employment

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    INDIAN RETAIL MARKET

    y Fifth largest retail destination globally.

    y Most attractive emerging market for investment.

    y 13-15% share in GDP (2009) and expected to touch

    22% by the end 2010.

    y Only 6% is organized retail market.

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    Organized

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    organized

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    SWOT analysis ofretail sector

    STRENGTH

    yThe governments of states like Delhi and National Capital Region (NCR) are very upbeat aboutpermitting the use of land for commercial development thus increase

    ythe availability of land for retail space.

    yThe growth of sachet revolution emerges for reaching to the bottom of the pyramid.

    yThe annual growth of departmental stores is estimated at 24%.

    yT

    he size ofI

    ndian organized retail industry reached at Rs.1,30,000 crore in 2006

    yA large young working population with median age of 24 years, nuclear families in urban areas,along with increasing working women population and emerging opportunities in the service sectorare going to be the key growth drivers of the organized retail sector in India.

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    OPPORTUNITIES

    y Rural retailing is still unexploited Indian market.

    y It can become one of the largest industries in terms ofnumbers of employees and establishments.

    y Indian retail industry has come forth as one of the mostdynamic and fast paced industry with several players enteringthe market.

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    THREATS

    y The unorganized sector has dominance over the organized sector inIndia because of low investment needs.

    y Labour rules and regulation are also not followed in the organizedretails.

    y T

    he sector is unable to employ retail staff on contract basis.y Problem of car parking in urban areas is serious concern.

    y Difficult to target all segments of society.

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    Environment threat and opportunity profile

    (ETOP)for a Retail industry in India :

    ENVIRONMENTAL

    SECTORS

    NATURE OF IMPACT IMPACT OF EACH

    SECTOR

    ECONOMIC FAVOURABLE

    The Indian consumers behavior

    pattern has changed. Now the

    Indian consumer gets more hefty

    pay- packages, is younger, alarge number of women are

    working, western influences,

    and more disposable income

    have opened a lot of

    opportunities in Indian

    organized retail sector.The

    Indian consumer wants to shop,eat and get entertainment in one

    place and is have given Indian

    organized retail sector an

    opportunity to grow.

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    POLITICAL FAVOURABLE

    The Indian government

    in 2005 allowed foreign

    direct investment (FDI)

    in single brand retail to

    51%. This have opened

    up a lot of opportunitiesin India organized retail

    sector. In fact 325

    departmental stores, 300

    new malls, and 1500

    supermarkets are being

    built which shows the

    tremendous

    opportunities in the

    organized retail sector

    in India.

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    POLITICAL UNFAVOURABLE

    The Indian government

    have allowed 51%

    foreign direct

    investment (FDI) in theIndia retail sector to one

    brand shops only. This

    have made the entry of

    global retail giants to

    organized retail sector

    in India difficult. This isa challenge being faced

    by the Indian organized

    retail sector.

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    REGULATORY UNFAVOURABLE

    The biggest challenge

    facing the Indian

    organized retail sector is

    the lack of retail space.

    With real estate prices

    escalating due to

    increase in demand from

    the Indian organized

    retail sector, it is posing

    a challenge to itsgrowth. With Indian

    retailers having to shell

    out more for retail space

    it is effecting there

    overall profitability in

    retail.

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    MARKET FAVOURABLE

    Growth of Retail

    Companies in India is still

    not yet in a matured stagewith great potentials

    within this sector still to

    be explored. The

    organized retailing sector

    in India is only 3% and is

    expected to rise to 25-

    30% by the year 2010. The

    Growth of Retail

    Companies in India is

    most pronounced in the

    metro cities of India,

    however the smaller towns

    are also not laggingbehind in this.

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    TECHNOLOGICAL

    FAVOURABLE

    The availability of

    supply chain

    management, customerrelationship

    management &

    merchandising software

    can help much while

    performing activities

    such as ordering &

    tracking inventory

    items, warehousing,

    transportation &

    customer profiling. IT is

    a tool that has been used

    by retailers ranging

    from Amazon.com to

    eBay to radically change

    buying behavior across

    the globe.

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    SUPPLIER UNFAVOURABLE

    The supplier

    environment offers the

    biggest constraint on

    the growth of retailing

    industry in India.

    Reaching Indiasconsumers cost

    effectively is a

    distribution nightmare,

    owing to the sheer

    geographical size of the

    country and the

    presence of traditional,

    fragmented distribution

    & retailing networks &

    erratic logistics.

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    ETOPfor Wal-Mart :y 'Wal-Mart Stores, Inc. is the world's largest

    retailer, with $256.3 billion in sales in the fiscalyear ending Jan. 31, 2004. The company

    employs 1.6 million associates worldwidethrough more than 3,600 facilities in theUnited States and more than 1,570 units.

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    Environment threat and opportunity

    profile (ETOP)forWal-Mart :ENIRONMENTAL

    SECTORS

    NATURE OF IMPACT IMPACT OF EACH SECTOR

    ECONOMIC FAVOURABLE

    The Indian consumers behavior

    pattern has changed. Now the Indian

    consumer gets more hefty pay-

    packages, is younger, a large numberof women are working, western

    influences, and more disposable

    income have opened a lot of

    opportunities in Indian organized

    retail sector.The Indian consumer

    wants to shop, eat and getentertainment in one place and is

    have given Wal-Mart an

    opportunity to grow.

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    POLITICAL UNFAVOURABLE

    The Indian government

    have allowed 51% foreign

    direct investment (FDI) in

    the India retail sector toone brand shops only. This

    have made the entry of

    global retail giants to

    organized retail sector in

    India difficult. This is achallenge being faced by

    the Wal-Mart in Indian

    retail sector. Being a global

    retailer means that you are

    exposed to political

    problems in the countriesthat you operate in.

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    MARKET UNFAVOURABLE

    FAVOURABLE

    Being number one means

    that you are the target of

    competition, locally and

    globally. Cut-throat

    competition from the 12

    million mom-and-pop

    stores. These are easily

    accessible and provide

    services like free home

    delivery and goods at

    credit.

    To take over, merge with, orform strategic alliances

    with other global retailers,

    focusing on specific

    markets such as Europe or

    the Greater China Region

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    REGULATORY

    UNFAVOURABLE

    The biggest challenge

    facing Wal-Mart in India

    is the lack of retail space.

    With real estate prices

    escalating due to increase

    in demand from the

    Indian organized retail

    sector, it is posing a

    challenge to its growth.

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    SocialUNFAVOURABLE

    Small retailers of manydeveloping countries do

    not want the big retail

    players like wall mart to

    enter in their countries

    To protect domestic

    unorganized market

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    Estimates and predictions for retail sector:

    y At present, the industry is estimated to be at more than

    US$ 400 billion by a study of McKinsey.

    y The Economist Intelligence Unit (EIU) estimates the

    retail market in India will increase to US$608.9 billion in

    2009 from US$394 billion in 2005.

    y KPMG Report says that the organized retail would grow

    at a higher rate than the GDP in the next five years.

    y The retail sector would generate employment for more

    than 2.5 million people by the year 2010, predicts ananalysis by Ma Foi Management Consultants Ltd.

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    Strengths:

    y Highbrand equity enjoyed by Big Bazaar

    y State of the art infrastructure

    y

    A vast variety of stuff available under one roofy Everyday low prices, which attract customers

    y Maximum percent of footfalls converted in sales

    y Huge investment capacity

    y Biggest value retail chain in India

    y It offers a family shopping experience, where entire family can visit together.

    y Available facilities such as online booking and delivery of goods

    Weakness:

    y Unable to meet store opening targets on time

    y Falling revenue per sq ft

    y General perception: Low price = Low quality

    y Overcrowded during offersy Long lines at billing counters which are time consuming

    y Limited only to value offering low price products. A no of branded products arestill missing from Big Bazaars line of products. E.g. Jockey, Van heusen,

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    Opportunity:

    y A lot of scope in Indian organized retail as it stands at approximately

    4%.

    y Increasing mall culture in India.

    y More people these days prefer to visit big stores where they can find

    large variety under one roof

    Threats:y Competition from other value retail chains such as Shoprite, Reliance

    (Fresh and trends), Hypercity and D mart.

    y Unorganized retail also appears to be a threat to Big Bazaars business. A

    large population still prefers to visit local convenient stores for daily

    purchases

    y Changing Government policies

    y International players looking to foray India

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    y Some of the players present in the industry:

    Archies, Bata India Ltd, Big Bazaar, Crossword, Ebony

    Retail Holdings Ltd., Fabmall, Food Bazaar, GlobusStores Pvt. Ltd.,Health and Glow, Liberty Shoes Ltd.,

    MTR Foods Ltd., Music World Entertainment Ltd.,

    Pantaloon Retail India Ltd., Shoppers Stop, Style SPA

    Furniture Ltd, Subhiksha,Titan Industries, Lifestyle, etc.

    y New entrants entering the market soon will be:

    Reliance Retail Ltd, Wal-Mart Stores, Carrefour,Tesco,

    Boots Group, etc.

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    BIGBAZAAR

    y Big Bazaar is a chain ofhypermarkets in India, with more

    than 134 stores in operation. It is a subsidiary ofFuture

    Group Limited, and follows the business model ofUnited

    States-basedWal-Mart.

    y The worldwide country chain, Big Bazaar, is formed by CEO

    ofFuture Group, Mr. Kishore Biyani.The group do not

    promises more than what it delivers.Their basic attraction

    associated with reasonable prices is their Unique Selling

    Price.

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    Socio Economic FAVOURABLE

    A lot of scope in Indian

    organized retail as it stands

    at approximately 5%.

    family shopping experience,where entire family can visit

    together.

    More people these days

    prefer to visit big stores

    where they can find large

    variety of quality andcheaper products under one

    roof

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    Culture FAVOURABLE

    increasing mall culture

    in India.

    T

    echnologyAvailable facilities such

    as online booking and

    delivery of goods

    Facility of Plastic

    Money

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    Competitors UNFAVOURABLE

    competition from other

    value retail chains such

    as Shoprite, Reliance

    (F

    resh and trends),Hypercity and D mart.

    International players looking

    to foray India.

    Unorganized retail also

    appears to be a threat to

    Big Bazaars business. A

    large population still

    prefers to visit local

    convenient stores for

    daily purchases

    Biggest value retail chain inIndia

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    Government

    FAVOURABLE

    UNFAVOURABLE

    FDI is allowed for

    single brand retailing in

    India

    FDI is allowed only for

    single brand retailing in

    India

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    Supplier FAVOURABLE

    maximum suppliers to Big

    Bazaar are very big

    players of their industries

    so very less chances oflow supply of products.

    + can have advantage of

    Co-operative marketing

    with the suppliers

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    CUSTOMER FAVOURABLE

    Large crowd during

    weekends due to which

    customers have to wait a

    long at POS, this maychange the perception of

    consumer about the

    timely services

    Huge potential market as

    only 5% of Retail sector iscaptured by Organized

    retailers

    Highbrand equity

    enjoyed by Big Bazaar

    (customer perception)

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    Thank you