kumar profile -feb15
TRANSCRIPT
KUMAR R#44 Bharathi Palayam St - Railway Colony [Po] - Kurikaran Palayam, Erode
638002, Tamil Nadu. (+91) 94433-05080 - [email protected]
Freelance Soft skills and English Trainer
~ Ardent ~ Dedicated ~ Compassionate
Dynamic and results oriented Soft skills and English trainer committed to inculcating a passion for learning, creating multicultural awareness through teaching the fundamentals of the Soft skills and English language. A strong talent to develop and implement creative, hands-on curriculum that reaches every student’s learning style and ability, empowering students to succeed and realize their individual goals.
Areas of Expertise
English Communication/ Verbal ability/ Time Management/ Stress Management/ Leadership Skills/ Team Building/ Group Dynamics/ Interpersonal Skills/ Body Language/ Effective Communication/ Goal Setting/ Emotional Intelligence/ Personal Effectiveness/ Planning/ Creative Thinking/ Resume Preparation/ Interview Skills/ Placement Training/ HR interviews
Summary of Qualifications
Total experience – 11 years 6 Months Training experience – 6 years and 11 months Industry experience – 4 years and 8 months 6 years and 11 months as a Soft skills and an English trainer 1 year and 11 months – International BPO experience 2 years and 9 months – Marketing experience Tremendous teaching experience and wide exposure to different aspects of the job profile Profound knowledge of English language and ability to teach the language for all sorts of students Ability to teach English in different ways or methods i.e. Role play, language games etc., Highly skilled in using the different course books and material for teaching English Ability to use audio-visual aids for teaching English effectively and creativeness in teaching process Capacity to arrange the competitions and assess the performance of the students Ability to inspire the students for desired effects in the language teaching task Perfect knowledge of all the modern teaching aids and ability to apply them effectively Proficiency in computer handling and web browsing
Colleges Conducted various soft skill programs like Time Management, Stress Management, Leadership Skills,
etc., English Communication courses, Placement training, HR interviews, etc., in different colleges.
Al-Ameen Polytechnic College, Erode Nandha Polytechnic College, Erode Vellalar Arts and Science College, Erode Avinashilingam University, Coimbatore KLN College of Information Technology, Madurai MEPCO Schlenk Engineering College, Sivakasi Vivekananda Engineering College, Thiruchengode Knowledge Institute of Technology, Salem
Knowledge Business School, Salem Shanmuganathan Engineering College, Pudukkottai Kongu Arts & Science College, Erode Kongu Engineering College, Erode Muthayammal Engineering College, Rasipuram Muthayammal College of Engineering, Rasipuram Angel College of Engineering and Technology, Tirupur Francis Xavier Engineering College, Tirunelveli KLN College of Engineering, Madurai Saranathan College of Engineering, Trichy Nandha Engineering College, Erode Krishnasamy College of Engineering and Technology, Cuddalore PSR Engineering College, Sivakasi PSR College of Engineering for women, Sivakasi SCAD College of Engineering and Technology, Tirunelveli SCAD Engineering College, Tirunelveli KSR College of Technology, Tiruchengode
Professional Experience
Freelance Soft skills and English Trainer (Sep 2013 – Present)
Conducting Classes on various Soft skills topics to college and school students Providing English Communication Classes for different types of people ranging from Business People
to School Students.
Soft skills Trainer, Knowledge Institute of technology, Salem, TN (Apr 2012 – Aug 2013) Delivered scheduled lectures on Soft skills and English to the assigned classes Arranging periodic performance evaluation tests and providing detailed feedbacks about areas of
improvement
Communication Trainer, VETA, Erode, TN (Jan 2011 – Apr 2012) Trained students on English communication especially speaking skills Conducted contests to enhance the enthusiasm of the participants Interactive sessions with different teaching aids
English Trainer, Milton English Academy, Erode, TN (Apr 2008 – Dec 2010) Demonstrated to the students, the various voice modulation techniques and their usage Helped each student to practise voice modulation individually and worked at their accent neutrality
Sr. Customer Support Executive, Sutherland Global Services Ltd, Chennai, TN (Dec 2006 – Mar 2008) Dealt with internal and external customer support professionally. Ensured timely and professional responses to all complaints, requests and queries received.
Transaction Monitoring Officer, Allsec Technologies, Chennai, TN (Mar 2006 – Dec 2006) Audited the calls of the technical support executives. Provided constructive feedback to the agents to enhance their productivity with minimal errors.
Insurance Advisor, Reliance Life Insurance Co Ltd, Erode, TN (June 2003 – March 2006) Sold life insurance policies to potential clients. Analysed the market and suggested appropriate life insurance policies to the customers.
Academic Qualification
MSc., - Information Technology – Distance Education - Alagappa University
BSc., - Computer Science - Kongu Arts and Science College, Erode - Bharathiar University
Additional Qualifications
BEC Vantage – Cambridge University - 87% - Grade A
Completed “Train the Trainer”, Intuit Inc., USA Typing Junior
Achievements
Met former Australian Cricket Captain Steve Waugh twice for achieving targets in AMP Sanmar Life Insurance Co Ltd, Erode.
Got certificates for exemplary customer service in Sutherland Global Services, Chennai. Selected as a Process trainer through Internal Job Posting within 9 months of Date of Joining in
Sutherland Global Services, Chennai.
Personal Details
Date of Birth: 22nd April 1980 Employment Status: Freelance trainer Marital status: Single
References:
Dr. P.S.S. Srinivasan,Principal,Knowledge Institute of Technology,Kakapalayam,Salem – 637504.
e-mail: [email protected]+91 9790041414
Mr. M. Thangavel,Director – Training,Knowledge Institute of Technology,Kakapalayam,Salem – 637504.
e-mail: [email protected]+91 9790071717
Date :
Place :
[Kumar. R]