ktroup resume' 2-3-2010

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  • 8/14/2019 KTroup Resume' 2-3-2010

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    Kimberly B. Troup

    1589 Wadsworth Rd.

    Albany, Ga. 31721229-449-0028 (cell)

    OR 478-992-8085 (Macon home)

    CLAIMS AND SAFETY PROFESSIONAL

    Qualifications: Over 20 years in the insurance industry. I LOVE PROPERTY AND

    CASUALTY. (15 years in workers comp) Licensed as Independent Adjuster in GA (and

    Certified W/Comp Professional), and previously licensed in AL, previously licensed for

    life & health sales . Love Customer Service. Ran a field office in Macon, Ga for 5 yearsfor large company out of Columbia, SC (handling w/comp claims all over state as field

    adjuster). Interested in learning other types of claims. Previously licensed to handle

    w/comp in Alabama with experience in GA, AL, SC, and FL Workers Comp claims.

    Also, previously licensed in Life and Health Insurance in GA.** Currently licensed as P & C Agent, as well as, Independent Adjuster, and CWCP

    (Certified W/Comp Professional)

    ***Interested in Safety and Claims Resolution****Have worked with

    insureds to resolve safety problems and prevent future

    injuries/accidents.**Willing/Want to Relocate (*Relocation is not an issue, as long as moving expenses

    covered at least partially ORsalary will be commensurate with move (open to

    discussion) in GA, FL, AL, TN or SCI LOVE CLAIMS AND CUSTOMER SERVICE!

    NOTE: Currently licensed in Georgia as Agent AND Independent Adjuster

    *1/2009 PresentCommercial Lines Rep

    Griffin & Co Insurors

    1779 Philema RdAlbany, Ga 31701

    229-432-9892

    Owner/Manager Dan GriffinDuties: Sales & Service of Commercial P & C Accounts

    *Worked for Temp Agency in Atlanta for 2008 (3/2008 10/2008).

    As a W/Comp Adjuster9/2005 1/2008

    *Claims Administrator for The Sanford Company

    Macon, Ga. 478-471-4221 Owner/Manager John Neel

    Adjudication of both Medical Only and Lost-Time claims from initial reporting of

    injuries through to closure or settlement of claim. (specifically for the Ga Nursing

    Home Fund approx 10-20 facilities throughout the state of Ga), worked closely

    with owners and office staff to get claims resolved (including creating/posting the

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    Panel of Physicians and advising them regarding RTW programs on light duty (and

    discussion/controverting potential fraud claims, SITF, and Subrogation). Also

    reported to Excess Carriers and Reinsurers. Testified in court hearings, and

    negotiated settlements as needed.

    Left company in good standing to pursue work in Atlanta area.

    *5/05 9/05 Administrative Asst/Office Mgr for Personal Injury Attorney

    Robert Malone in Macon, Ga

    Setup and handling/resolution of personal liability claims/cases, and medical case

    management. Left Firm to return to w/comp when offered job back in w/comp industry.

    *2005

    Office Team Temporaries (Part-time work) 478-405-6990

    Macon, Ga.

    Manager Loretta Hencely

    Various positions and companies while seeking claims position.

    (including Real Estate Attorney, Randall Harrison)

    * 2004 (approx last 6 months)

    Hospitality Mutual Insurance Company

    Manager Christina Suggs

    In-house w/comp claims Adjuster handling both Med Only and Lost-Time claims

    *1998-2004

    Southeastern Claims Services -------------FIELD ADJUSTER(w/comp and small

    amount of liability investigations in field)

    Columbia, SC (field office Macon, Ga)

    -Managers Scott Berry, Shannon Gilmer, Patsy Sealey Bass & HR Mgr Mark Mapes

    Worked with insureds handling/investigating w/comp claims and resolving safety issues.

    * 1993 -1997 Central Ga Health Systems Medical Center of Central Ga in

    Macon, Ga

    Workers Comp Coordinator (handled w/comp claims for 3600 employee hospitalfacility and worked with Safety Director to resolve safety issues in hospital.

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    ****Also, started out working as Customer Service Rep and handling auto, homeowner,

    and w/comp claims as well as selling policies. Interested in ALL AREAS OF

    PROPERTY & CASUALTY INSURANCE. Willing to train** in all areas. Willing toRelocate**.

    REFERENCES:

    Brown Dennis, Attorney Shannon Gilmer,Claims Supervisor

    Macon, Ga. 904-334-5896

    478-745-1181

    Tuck Wall and/or Jim Elliott Scott Berry, Claims Manager

    Wall & Elliott Attorneys 1-800-962-1625 OR 803-749-3187

    478-745-1430

    Jennifer Merritt, Claims Adjuster/Administrator

    Macon, Ga Karen Sprouse, Nurse Case Manager

    478-471-4231 Lawrenceville, Ga

    678-325-2666 or 770-894-1966

    Gloria Cook, Area Manager

    Stockbridge, Ga.

    1-800-848-1989 OR 770-403-8651

    Henry Hall, Marketing Mgr

    McDonough, Ga. 678-583-6005 or 678-423-2336

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