©2014 Blue Hill Research. All Rights Reserved. ©2014 Blue Hill Research. All Rights Reserved.

Kroll Ontrack ediscovery.com Collaboration and Control

David Houlihan, Principal Analyst, Blue Hill Research

©2014 Blue Hill Research. All Rights Reserved.

What You Need To Know

• Kroll Ontrack promotes ediscovery.com with the goal of creating a flexible process that helps control costs.

• Kroll Ontrack positions the launch as the “salesforce.com of ediscovery.”

• Time will tell whether or not ediscovery.com will prove as successful, it represents a serious step towards a mature “solutions-based” approach to the ediscovery market.

On October 28, 2013, Kroll Ontrack launched

ediscovery.comA web-based delivery

platform for its suite of electronic discovery support products.

©2014 Blue Hill Research. All Rights Reserved.

The Current State of Ediscovery

EdiscoveryIn its simplest form, “ediscovery” refers to the collection, review, and production of electronically-stored information in

response to litigation, audits, or investigations

Generally, ediscovery requires organizations to sift through huge reserves of unstructured information to find a limited set of relevant material

• Ediscovery currently costs anywhere from $5,000 to $30,000 per gigabyte

• Discovery tends to be one of the least predicable and most expensive phases of litigation

• Organizations can needlessly add to costs by ‘starting fresh,’ as opposed to leveraging previous ediscovery efforts

With a few exceptions, the universe of vendors addressing these problems has not addressed the challenges of

managing ediscovery as an ongoing enterprise function.

©2014 Blue Hill Research. All Rights Reserved.

Solution Overview: Ediscovery.com

o Ediscovery.com is a cloud-based ediscovery platform. While it repackages many of Kroll Ontrack’s existing capabilities, it also expands its process management capabilities and simplifies its pricing model

o Three products fall within the ediscovery.com platform: o Collecto Manageo Review

©2014 Blue Hill Research. All Rights Reserved.

Ediscovery.com Solution Overview

o Ediscovery.com Collect:o Incorporates PowerControls by Kroll Ontrack as a data aggregation platformo Reduces the administrative burden of ediscovery process

o Ediscovery.com Manage:o Creates ability to track spend, project time, and performance in real-timeo Monitors performance by conducting cross-project analyticso Configurable dashboard reporting

o Ediscovery.com Review:o Predictive Coding for Technology Assisted Review o Allows organizations to leverage predictive coding at the earliest stage to sift

out data that has no relevance

©2014 Blue Hill Research. All Rights Reserved.

Takeaways

o Core differentiators are:• Mobile accessibility through a centralized, cloud-based platform • Real-time, social collaboration in Project Wall • Expanded project management and performance analytics • Greater flexibility in TAR processing formats• Front-end use of predictive coding to filter out irrelevant information • Strong vision for a comprehensive, standardized strategy

o Organizations using other providers will need to consider how the migration costs and changes in practice will be affected. However, the potential benefits of collaborative, better-managed ediscovery should prompt some tough questions.

©2014 Blue Hill Research. All Rights Reserved.

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