Kristen Seldon – Innovative EducatorsDirector of Institutional Relations StudentLingo Contact

Alexandra Duran – Foothill CollegeProgram DirectorCollege and Career Connections, Map Your Future

24/7 Student Support: Providing Online Services To Today’s Students

 

Budget Cuts

In January, 2011 California announced they would cut higher education budgets by how much?

A. $250 million

B. $750 million

C. $1 billion

D. $1.4 billion

http://www.huffingtonpost.com/2011/01/11/california-schools-face-1_n_807378.html

 

Online Education

Online enrollment increased by what percentage from 2001-2009?

A. 50%

B. 75%

C. 543%

D. 832% (US News & World Report, Sept. 2010

http://www.usnews.com/education/online-education/articles/2010/09/22/online-degrees-learn-more-before-you-enroll

 

Non-Traditional Students

What percentage of today’s students are considered non-traditional?

A. 35%

B. 45%

C. 75%

D. 85%

http://www.educause.edu/EDUCAUSE+Quarterly/EDUCAUSEQuarterlyMagazineVolum/FutureofHigherEducation/199391

1. Do more with less

2. Move services online

3. Restructure the way we serve students

Solutions

Who is here today?

• Introductions

• Do you currently offer 24/7 online resources or services for students? Advising, counseling, FYE, career, orientation, tutoring sessions?

• Name or describe one if you do. What problem did this solve?

StudentLingo On-Demand Student Success/Support Workshops

Topics

Academic & Career Exploration 

Personal Management

•Maximizing Your College Experience•What It Takes To Be A Successful Student•Exploring Careers & Choosing A Major•Mastering The Job Interview•Writing Resumes & Cover Letters

•Time Management Strategies•Overcoming Procrastination•Financial Literacy•Stress Management Techniques•Navigating The Financial Aid Process

Learning To Learn Reading & Writing Strategies

•Discover Your Learning Style•Study Tips & Note-Taking Strategies•Test Anxiety & Test-Taking Strategies•Understanding & Avoiding Plagiarism•Learning Strategies

•Pre-Writing Techniques•Developing A Strong Thesis Statement•Introductions, Body Paragraphs & Conclusions•How To Proofread & Edit Your Writing•Reading Comprehension Strategies

Goals of SL

• Help students achieve their academic, personal and career goals

• Provide useful information to all students 24/7

• Allow students and parents to watch together to understand complex college concepts like Financial Aid

• Help students be more prepared for appointments

• Allow counselors and staff to spend quality time with students.

• Give faculty and students access to workshops to use in or outside of class

Demo

Action Plans

Topics

Engaging Activities

Tracking

Spanish Version

•What It Takes To Be A Successful Student

•Exploring Careers & Choosing A Major

•Mastering The Job Interview

•Navigating The Financial Aid Process

•Discover Your Learning Style

•Test Anxiety: Strategies To Help You Succeed

Advisors and Career Counselors First Year Experience Orientation Online Learning Learning Centers/Student Success

Programs Tutoring Programs Faculty Parent’s Programs

.

Uses

Northwest Arkansas Community CollegeAaron Divine - Learning Services Specialist, Title III

•8,000 students

•Academic Advising Center and the Career Development Center

•Students either self-select or referred electronically

•Helps students identify both career and academic goals.

•The Exploring Careers and Choosing a Major workshop saw a 48% declaration of major rate by students who had completed the workshop.

Case Studies

University of Minnesota DuluthMary Keenan- Director, Enrollment Management

•11,500 students

•Students In Transition (SIT), Residence Life, Masters in Social work (MSW)

•SIT coordinates our freshman seminar - instructors often use workshops for in-class discussion or as homework; Residence Life uses within R.A. sponsored workshops; MSW requires all students to review the plagiarism workshop annually.

•Students seem to be more likely to view the workshops at their own convenience rather than attend in-person workshops. We previously offered in-person "student success" workshops on a weekly basis with very low participation rates. Our view rates with StudentLingo are easily five-times our old attendance rates.

Case Studies

The Ohio State University - Newark & Central Ohio Technical CollegeFerdinand Avila-Medina- Learning Skills Specialist

•7,000 students

•Department of Student Life - Office of the Learning Skills Specialist

•Primarily as a support tool to help students enhance study skills. Some instructors use the workshops as supplemental class material in developmental courses. Helps students identify both career and academic goals.

•Student Lingo workshops provide an alternative for commuter students that normally can't meet in person with support staff (i.e. learning skills specialist) or attend live workshops. It also serves as "refresher" material for students who attend live workshops.

Case Studies

South Arkansas Community CollegeTammi McKinnon Career Pathways Initiative

•1800 students

•Specifically for Career Pathways, we require the completion of one workshop/month as part of the requirements to receive any financial assistance. Some instructors for the SouthArk Success (SAS) classes are beginning to require their students to complete workshops.Helps students identify both career and academic goals.

•Career Pathways works primarily with non-traditional students, having SL workshops available online 24/7 prevents students from having to figure out how to schedule another time to come to campus for a “live” workshop. We are able, with the reports, to document the completion of the workshops. Students are able to get the much needed information at their convenience. The workshops provide relevant information on a variety of subjects all in one place, and the workshops can be viewed multiple times as needed.

Case Studies

Middle Tennessee State University Layne Bryant- Resources Coordinator

•200 students per semester for two research oriented courses.Academic Advising Center and the Career Development Center

•University College, is using StudentLingo, but we have plans to use the program more broadly in the future.Helps students identify both career and academic goals.

•We assign the Plagiarism Tutorial at the beginning of the semester and students are then quizzed on the material the first week of class. The courses using the service are research/writing intensive, and the tutorial helps alert us to potential issues before the students begin writing.

Case Studies

Case StudiesNew England College of Business and FinancePaula Bramante - VP of eLearning

•1,700 FTE

•Student Services and Academics

•Tutorials are available on the Student Portal. New students take 3 tutorials as part of their orientation coursework.

•“The Plagiarism tutorial is very helpful and is built into the Information Literacy course at the undergraduate level.”

•“The workshops have been very well received. Students attribute this course as being a key contributor to their success as an online student.”

Case Studies

Southeastern Community CollegeLisa Santiago- Title III Tracking Specialist

•2700 Full Time & 2600 Part Time

•Required for Business, Math, English, Philosophy/Religion, Art, Sciences (Microbio/Anat/CAN)

•Discover Your Learning Style helps students work and study within their styles to learn more material faster

•Great resource for faculty! StudentLingo is an easy way for faculty to incorporate student support services into their classes

Case StudiesJessica Petriello – Academic Counselor

•3,000 students

•Academic Resource Center & First Year Seminar (FYS) Program

•Uses• Academic Probation and/or receiving mid-semester warnings • First Year Seminar & Online Students• New graduate assistants in the ARC – Training • A supplement to our in-person Elements of Success Workshop Series

•Helped students prepare for Academic Counseling appointments and increased the quality of time with students

•This is a great tool for Academic Advisors and Faculty

Case StudiesFoothill CollegeAlex Duran – Program Director, Foothill College & CareerConnections, Map Your Future

• 12,000 students

• Use in New Student Orientation, High School Outreach Workshops, Accelerated Summer Academies

• Faculty use in classroom: Cheating & Plagiarism, Time Management, Career Exploration

• Faculty use for their own information

• Spanish version very useful for parents

Foothill CollegeAlexandra Duran – Program Director, College and Career Connections, Map Your Future

Case Studies

Career Center Counseling Financial Aid Outreach Orientation CTE/Vocational Classroom Parent Programs Tutoring

Programs

How we use SL?

Case Studies

Example

Example

Foothill College

“I learned different ways and techniques that I could use in order to improve my study habits. What I found most helpful was that I should not just memorize information, but learn to apply it and put the information in my own words.”

“The most helpful strategy that I learned was the Cornell Style of note-Taking. Leaving extra space on the page and also leaving a page for book notes is really helpful and allows me to compare the professor's notes with the book notes. It provides further insight and allows me to truly expand on the subjects being taught to me.”

Student Quotes

How does it work?

www.StudentLingo.com/Institution_Name

Contact Info

Free Trial: http://www.studentlingo.com/fall2012

StudentLingo InformationKristen@ieinfo.org 303.955.0415

www.innovativeeducators.org