Perspective Objectives Assigned KPIs

Reliability Reduce Failures

KPI21: Mean time between failure

KPI22: Mean time to repair

KPI23:Mean time between repair

Availability

Improve Assets’

Availability

KPI24:Technical availability of asset

KPI25:Operational availability of asset

Maintainabilit

y

Improve

Productivity

KPI1: Total man hours capacity available for maintenance

KPI2: Capacity for preventive maintenance work from total

KPI3: Capacity for predictive maintenance work from total

KPI4: Capacity for breakdown maintenance work from total

KPI5: % number of order for preventive maintenance

KPI6: % number of orders for predictive maintenance

KPI7: % number of orders for breakdown maintenance

KPI8: % number of orders for emergency requirements

KPI9: % number of orders for critical assets

KPI11:% capacity utilized for performing maintenance

tasks

Improve

Effectiveness

KPI10: % number of orders as follow on of condition

monitoring

KPI12:Backlog of activities

KPI13:Completion rate

KPI14:Schedule adherence

Improve

Efficiency

KPI15:Notification response time

KPI17:Maintenance cost as % of replacement value

KPI18:Budget utilization

KPI19:Number of orders per clock hours

KPI20:Number of notifications per clock hours

Improve Accurac

y KPI16: Rework

Supplies

Manage Stock

outs of Spare

Parts

KPI26:Number of stock outs

KPI27:Order delayed because of stock outs

Manage

Subcontracts’

Work KPI29: Subcontracted work as % of total work

Sustainability

Manage Safety

KPI30:Maintenance request to correct safety incidents

KPI31:Maintenance request to correct incidents with

reported injuries

Improve

Environment

Compliance

KPI32: Maintenance request to correct incidents with env.

compliance