2013Production MgrProduction HeadProduction PlannerProcess CoordinatorShift SupervisorOperatorPlant TrainerSafetyTRIR less than 0.2TRIR less than 0.2Audit shift safety meetings and safety systems to ensure effectiveness.TRIR less than 0.2Effectively chair a Shift safety meeting each month.Ensure shift actions from safety logbooks and external audits assigned to shift are completed on time.Safety logbook complete each month.Ensure all audits items related to safety and your shift are compiled and completed by the expected date.Ensure all of your initial and ongoing plant inspections and checks are completed in a timely manner and deviations addressed immediately.Participate in Management safety walks.Complete all of your safety related actions on time.Ensure scenarios are effective and completed.Create a process of reviewing significant incidents in other plants with the shift teams.Oasis observations min 100 per month.Review Oasis data from HSE for trends and take action to remedy.Oasis observations min 100 per month.Review Oasis data from HSE for trends and take action to remedy.Oasis observations min 50 per month in your areaOasis observations min 15 per month in your area1 Oasis observation per person per cycleLead bi-weekly Management safety walk throughAttend bi-weekly Management safety walk throughAttend bi-weekly Management safety walk throughEnsure safety actions from the bi-weekly management safety walk are captured and closed out by the agreed date.Effectively categorise incidents and ensure RCA attendanceAttend incident reviews and manage action close-outEnsure incident field investigations are completed on time.Carry out field investigations for all incidents and load in system within 24 hours.Close out safety RCAs on timeReport all incidents and near misses.Audit BOC usage to ensure process safetyAudit BOC usage to ensure process safetyEnsure BOCs are minimised and remain in dateEnsure BOC mitigating actions remain in placeFollow the requirements of the BOC mitigating stepsEnsure standard for MOC is used at all timesMonitor MOCs to ensure all change is capturedEnsure all change is covered by an MOCEnsure all change is covered by an MOCEnsure all change is covered by an MOCMonitor plant and ensure any change is initiated through an MOC

PeopleEnsure Qatarisation target of between 38 and 42% is achievedEnsure Qatarisation target of between 38 and 42% is achieved.Co-approve developees PCP progress reports.Ensure effective training for Qatari developees. Frequent discussions with Developees to review their progress and take steps to address any deficiencies. Overview their timekeeping. Independently validate their assessments.Ensure effective training for Qatari developees. Take steps to ensure their training is timely and accurately validate their assessments.Assist Qatari developees achieve their training aims.Ensure Developees have effective plans and the plans are being followed. Assist with validation of their aseessments.Ensure timesheets are accurate and approvedDetermine if any action needs to be taken from the Shifts monthly report and submit to HREnsure unapproved absences are recorded and submittedMonitor absences and record any unapproved absences and submit monthly report to Head.Ensure any absence from standard working hours is pre-approved.Ensure your replacement is on site before leaving shiftEnsure a minimum 90% participation in the engagement surveyEnsure a minimum 90% participation in the engagement surveyParticipate in the employee engagement surveyEnsure shift participation and your personal participation in the employee engagement surveyEnsure shift participation and your personal participation in the employee engagement surveyParticipate in the employee engagement surveyEnsure development plans are in place for Production personnelEnsure development plans are in place for Production personnelParticipate in the development of your training plan and ensure its completionParticipate in the development of your training plan and ensure its completionEnsure development plans are in place for Production personnel in your areaParticipate in the development of your training plan and ensure its completionManage the shift teams training matrices.Continue employee engagement meetings. Continue monthly shift meetingsAttend shift meetings with HeadsAttend shift meetings with HeadsAttend shift meetings with HeadsStability and GrowthAchieve roadmap volume of between 25,980 and 27,590 BBLS (26,985 +/- 3%)Achieve roadmap volume of between 25,980 and 27,590 BBLS (26,985 +/- 3%)Effectively manage the S/MTPP process to ensure volumes are maximisedMonitor plant performance to ensure volumes are maximised using DWOR as the primary toolEnsure plant targets are met each shift. Utilise the shift SICs and ensure deviations are correctedMonitor SICs. Take action to correct deviations to ensure plant targets are met.Achieve Plant Availability between 79 and 85% (82% +/- 3%).Achieve Plant Availability between 79 and 85% (82% +/- 3%).Achieve Plant Availability between 79 and 85% (82% +/- 3%).Optimise FT catalyst replacement timing.Monitor plant performance to ensure availability is maximised using DWOR as the primary toolEnsure plant targets are met each shift. Utilise the shift SICs and ensure deviations are correctedMonitor SICs. Take action to correct deviations to ensure plant targets are met.Ensure feedstock losses are no higer than 5% - Target 4%. (On a MMBTU basis cumulative quantity of gas flared divided by the cumulative quantity of gas imported)Maximise TG use. Minimise NG as fuel. Reduce boiler loads. Minimise flaring. Consistently operate CO2 stripper to minimise hydrocarbon losses. Improve start-up time of U87Monitor TG and NG useMonitor TG and NG useMaximise TG use. Minimise NG as fuel. Reduce boiler loads. Minimise flaring. Consistently operate CO2 stripper to minimise hydrocarbon losses. Improve start-up time of U87Maximise TG use. Minimise NG as fuel. Reduce boiler loads. Minimise flaring. Consistently operate CO2 stripper to minimise hydrocarbon losses. Improve start-up time of U87Champion OFO projectSupport project. Project manage training revamp (competency model - PH)Project Manage OFO projectEnsure Shift teams are carrying out their OFO tasksSupport OFO initiatives.Ensure shift Operators complete their tasks and training.Carry out designated Operator maintenance tasks. Complete designated OFO initiative training.Carry out housekeeping in your designated area.EnvironmentNo air quality reportable incidentsNo air quality reportable incidentsMonitor air emmissions to ensure deviations are reportedMonitor air emmissions to ensure deviations are reportedEnsure air emmision data is within specEnsure air emmision data is within specNo water quality reportable incidentsNo water quality reportable incidentsMonitor water emmissions to ensure deviations are reportedMonitor water emmissions to ensure deviations are reportedEnsure water emmision data is within specEnsure water emmision data is within specSubmit plan for Boiler CTO compliance (PH)Submit plan for Boiler CTO compliance (PH)Maximise reprocessing of waste oil and water.Minimise generation of wasteDetermine plan to address noise issues at North boundary.Assist HSE with plan for zero TIW to sea.Assist HSE with plan for zero TIW to sea.Unit costsEnsure fixed costs are within +/- 3% of budget.Ensure area budgets are within +- 3% of approved budgetMonitor area costs and minimiseMonitor catalyst and chemical usage to determine opportunities for improvementMonitor catalyst/chemical/utility usageMonitor catalyst/chemical/utility usage and address deviationsMinimise catalyst/chemical/utility usage

Review utility cost metric and ensure Production focusReview utility cost metric and ensure Production focusReview utility unit cost metric and ensure weekly reportingMonitor utility cost metricMonitor utility cost metric and address deviationActively address to minimise utility waste

2014Production MgrProduction HeadProduction PlannerProcess CoordinatorShift SupervisorOperatorPlant TrainerSafetyTRIR less than 0.15TRIR less than 0.15Audit shift safety logbooks and safety systems to ensure effectiveness. Audit to include safety meetings, emergency scenario drills and safe systemsTRIR less than 0.15Effectively chair a Shift safety meeting each month.Ensure shift actions from safety logbooks and external audits assigned to shift are completed on time.Safety logbook complete each month.Ensure all audits items related to safety and your shift are compiled and completed by the expected date.Ensure all of your initial and ongoing plant inspections and checks are completed in a timely manner and deviations addressed immediately.Participate in Management safety walks.Complete all of your safety related actions on time.Ensure scenarios are effective and completed.Create a process of reviewing significant incidents in other plants with the shift teams.Oasis observations min 100 per month.Review Oasis data from HSE for trends and take action to remedy.Participate in the BRT as Management Rep and drive the reinvigoration of the process and demonstrate improved effectiveness by the end of the year.Oasis observations min 100 per month.Review Oasis data from HSE for trends and take action to remedy.Audit observation quality and Supervisor involvementEnsure Oasis observation targets for your shift are achieved.Attend the monthly BRT and share/cascade BRT information with your shift and other shifts in the month you attend the meeting.Oasis observations min 15 per month in your area.Participate in feedback immediately following observations conducted by your team to ensure quality observations1 Oasis observation per person per cycle. Ensure observations are conducted thoroughly and any at risk behaviours are immediately mitigated.Lead bi-weekly Management safety walk throughAttend bi-weekly Management safety walk throughAttend bi-weekly Management safety walk throughAttend bi-weekly Management safety walk throughEnsure safety actions from the bi-weekly management safety walk are captured and closed out by the agreed date.Effectively categorise incidents and ensure RCA attendance.Simon to propose RCA/Incident management impovementsAttend incident reviews and manage action close-out. Add incident summary to weekly meetingEnsure incident field investigations are completed on time.Ensure field investigations are completed by end of the shift that the incident occurred in.Close out safety RCAs on timeReport all incidents and near misses.* Consider MOC standard improvement

PeopleEnsure Qatarisation target of between 42 and 46% is achievedEnsure Qatarisation target of between 42 and 46% is achieved.Co-approve developees PCP progress reports.Ensure effective training for Qatari developees. Frequent discussions with Developees to review their progress and take steps to address any deficiencies. Overview their timekeeping. Independently validate their assessments.Ensure effective training for Qatari developees. Take steps to ensure their training is timely and accurately validate their assessments.Assist Qatari developees achieve their training aims.Ensure Developees have effective plans and the plans are being followed. Assist with validation of their aseessments.Ensure timesheets are accurate and approvedDetermine if any action needs to be taken from the Shifts monthly report and submit to HREnsure unapproved absences are recorded and submittedMonitor absences and record any unapproved absences and submit monthly report to Head.Ensure any absence from standard working hours is pre-approved.Ensure your replacement is on site before leaving shiftEnsure a minimum 90% participation in the engagement surveyEnsure a minimum 90% participation in the engagement surveyParticipate in the employee engagement surveyEnsure shift participation and your personal participation in the employee engagement surveyEnsure shift participation and your personal participation in the employee engagement surveyParticipate in the employee engagement surveyEnsure development plans are in place for Production personnelEnsure development plans are in place for Production personnelParticipate in the development of your training plan and ensure its completionParticipate in the development of your training plan and ensure its completionEnsure development plans are in place for Production personnel in your areaParticipate in the development of your training plan and ensure its completionManage the shift teams training matrices.Continue employee engagement meetings. Attend the quarterly Qatarisation meetingsContinue monthly shift meetings.Attend the quarterly Qatarisation meetingsAttend shift meetings with HeadsAttend shift meetings with HeadsAttend shift meetings with HeadsStability and GrowthAchieve roadmap volume of between 29,246 and 30,754 bbls (30,151 +2%/-3%)Achieve roadmap volume of between 29,246 and 30,754 bbls (30,151 +2%/-3%)Effectively manage the S/MTPP process to ensure volumes are maximisedMonitor plant performance to ensure volumes are maximised using DWOR as the primary toolEnsure plant targets are met each shift. Utilise the shift SICs and ensure deviations are correctedMonitor SICs. Take action to correct deviations to ensure plant targets are met.Achieve Plant Availability between 92.1 and 96% (95+1/-3%)Achieve Plant Availability between 79 and 85% (82% +/- 3%).Achieve Plant Availability between 79 and 85% (82% +/- 3%).Optimise FT catalyst replacement timing.Monitor plant performance to ensure availability is maximised using DWOR as the primary toolEnsure plant targets are met each shift. Utilise the shift SICs and ensure deviations are correctedMonitor SICs. Take action to correct deviations to ensure plant targets are met.95.95Ensure feedstock losses between 2.7 and 3.3% (3% +-1).Maximise TG use. Minimise NG as fuel. Reduce boiler loads. Minimise flaring. Consistently operate CO2 stripper to minimise hydrocarbon losses. Improve start-up time of U87Monitor TG and NG useMonitor TG and NG useMaximise TG use. Minimise NG as fuel. Reduce boiler loads. Minimise flaring. Consistently operate CO2 stripper to minimise hydrocarbon losses. Improve start-up time of U87Maximise TG use. Minimise NG as fuel. Reduce boiler loads. Minimise flaring. Consistently operate CO2 stripper to minimise hydrocarbon losses. Improve start-up time of U8792.15Prepare for 2015 shutdownDetailed shutdown planning for responsible area done as per schedule.Champion OFO projectSupport project. Project manage training revamp (competency model - PH)Support handheld/E-log SOW developmentEnsure Shift teams are carrying out their OFO tasksSupport OFO initiatives.Ensure shift Operators complete their tasks and training.Carry out designated Operator maintenance tasks. Complete designated OFO initiative training.Carry out housekeeping in your designated area.EnvironmentNo air quality reportable incidentsNo air quality reportable incidentsMonitor air emmissions to ensure deviations are reportedMonitor air emmissions to ensure deviations are reportedEnsure air emmision data is within specEnsure air emmision data is within specNo water quality reportable incidentsNo water quality reportable incidentsMonitor water emmissions to ensure deviations are reportedMonitor water emmissions to ensure deviations are reportedEnsure water emmision data is within specEnsure water emmision data is within specImplement condensate polishing improvementsEliminate water sources to seaMonitor stormwater channels and stop any flowsMonitor stormwater channels and stop any flowsMaximise reprocessing of waste oil and water.Minimise generation of wasteImplement TIW coliform solution

Unit costsEnsure fixed costs are within +3/-2% of budget.Ensure fixed costs are within +3/-2% of budget.Monitor area costs and minimise.Implement a process to share cost data with OperatorsMonitor catalyst and chemical usage to determine opportunities for improvementMonitor catalyst/chemical/utility usageMonitor catalyst/chemical/utility usage and address deviationsMinimise catalyst/chemical/utility usageImplement system to improve contractor cost controls in ProductionAudit contractor cost controls in your area to ensure complianceAudit contractor cost controls in your shift to ensure complianceEnsure contractor costs are controlled by effective work definition, full utilisation, timekeeping scrutiny and timesheet accuracy for contractors that are working under a Production contract in your area.Ensure contractors working under a Production contract in your area are utilised as requested and their time is accurately reflected in their timesheets.

2015Production MgrProduction HeadProduction PlannerProcess CoordinatorShift SupervisorOperatorSafety

20%TRIR less than 0.15TRIR less than 0.15Audit shift safety logbooks and safety systems to ensure effectiveness. Audit to include safety meetings, emergency scenario drills and safe systemsTRIR less than 0.15Effectively chair a Shift safety meeting each month.Ensure shift actions from safety logbooks and external audits assigned to shift are completed on time.Safety logbook complete each month.Ensure all audits items related to safety and your shift are compiled and completed by the expected date.Ensure all of your initial and ongoing plant inspections and checks are completed in a timely manner and deviations addressed immediately.Participate in Management safety walks.Complete all of your safety related actions on time.

Oasis observations min 100 per month.Review Oasis data from HSE for trends and take action to remedy.Participate in the BRT as Management Rep and drive the reinvigoration of the process and demonstrate improved effectiveness by the end of the year.Oasis observations min 100 per month.Review Oasis data from HSE for trends and take action to remedy.Audit observation quality and Supervisor involvementEnsure Oasis observation targets for your shift are achieved.Attend the monthly BRT and share/cascade BRT information with your shift and other shifts in the month you attend the meeting.Oasis observations min 2 per person per month in your area.Participate in feedback immediately following observations conducted by your team to ensure quality observations1 Oasis observation per person per cycle (2 per person per month minimum). Ensure observations are conducted thoroughly and any at risk behaviours are immediately mitigated.Lead bi-weekly Management safety walk throughAttend bi-weekly Management safety walk throughAttend bi-weekly Management safety walk throughAttend bi-weekly Management safety walk throughEnsure safety actions from the bi-weekly management safety walk are captured and closed out by the agreed date.Monthly Safety Meeting attendanceMonthly Safety Meeting attendanceMonthly Safety Meeting attendancePrepare and lead monthly safety meeting. Record attendance in new intranet siteMonthly Safety Meeting attendanceMonthly Safety Meeting attendanceEffectively categorise incidents and ensure RCA attendance.Attend incident reviews and manage action close-out. Ensure incident field investigations are completed on time.Ensure incidents are discussed in your team meetings.Ensure field investigations are completed by end of the shift that the incident occurred in.Close out safety RCAs on timeReport all incidents.Monitor near misses and ensure all near misses are reported in your shiftMonitor near misses and ensure all near misses are reported in your area. Ensure any learnings are translated into mitigation plans.Report all near misses

People

15%Ensure Qatarisation target of between 42.6 and 45% is achievedEnsure Qatarisation target of between 42.6 and 45% is achieved.Co-approve developees PCP progress reports.Ensure effective training for Qatari developees. Frequent discussions with Developees to review their progress and take steps to address any deficiencies. Overview their timekeeping. Independently validate their assessments.Ensure effective training for Qatari developees. Take steps to ensure their training is timely and accurately validate their assessments.Assist Qatari developees achieve their training aims.Ensure PCP/PDP progression is timelyMonitor PCP/PDP progression and ensure that it is on time. Add technical progression percentage to PCP/PDPsMonitor PCP/PDP progression targets on time.Ensure PCP/PDP progression targets are met for Nationals in your areaAchieve PCP/PDP progression targets on time when acting as a coachEnsure timesheets are accurate and approvedDetermine if any action needs to be taken from the Shifts monthly report and submit to HREnsure unapproved absences are recorded and submittedMonitor absences and record any unapproved absences and submit monthly report to Process Coordinator and Head.Ensure any absence from standard working hours is pre-approved.Ensure your replacement is on site before leaving shiftAttend scheduled and pre-agreed trainingAttend scheduled and pre-agreed trainingAttend scheduled and pre-agreed trainingAttend scheduled and pre-agreed trainingAttend scheduled and pre-agreed trainingAttend scheduled and pre-agreed trainingEnsure a minimum 90% participation in the engagement surveyEnsure a minimum 90% participation in the engagement surveyParticipate in the employee engagement surveyEnsure shift participation and your personal participation in the employee engagement surveyEnsure shift participation and your personal participation in the employee engagement surveyParticipate in the employee engagement surveyEnsure development plans are in place for Production personnelEnsure development plans are in place for Production personnelParticipate in the development of your training plan and ensure its completionParticipate in the development of your training plan and ensure its completionEnsure development plans are in place for Production personnel in your area. Ensure your own timely progressionParticipate in the development of your training plan and ensure its completion

Address Sick leave issues identified in Monthly reportsMonitor monthly sick leave report from Supervisor in your area. Identify issues of concern to the HeadsMonitor days lost due to sick leave per person in your area. Provide monthly report to Process Coordinator and HeadMinimise days lost due to sick leave.Solve issues from the one on one Operator/Supervisor meetings. Raise issues to Production Manager that require assistance.Monitor one on one meetings and ensure attendance. Attend meetings where possible to ensure quality. Summarise issues and present to the relevant HeadInterview each person in your shift team on a 2 monthly cycle to formally discuss engagement and job satisfaction. Present any issues found in these meetings to your Process Coordinator. Keep a log of meetings archived online.Attend one on one meeting with Supervisor every 2 months.Stability and Growth

40%Achieve roadmap volume of between 29,397 and 30,622 bbls/day.Achieve roadmap volume of between 29,397 and 30,622 bbls/day.*Effectively manage the S/MTPP process to ensure volumes are maximised.*Measure % deviation between forecast MTPP volumes of Diesel and Naphtha vs actual.Monitor plant performance to ensure volumes are maximised using DWOR as the primary toolEnsure plant targets are met each shift. Utilise the shift SICs and ensure deviations are correctedMonitor SICs. Take action to correct deviations to ensure plant targets are met.Achieve Plant Availability between 86.53% and 90.53%Achieve Plant Availability between 86.53% and 90.53%Achieve Plant Availability between 86.53% and 90.53%.Optimise FT catalyst replacement timing.Monitor plant performance to ensure availability is maximised using DWOR as the primary toolEnsure plant targets are met each shift. Utilise the shift SICs and ensure deviations are correctedMonitor SICs. Take action to correct deviations to ensure plant targets are met.Ensure feedstock losses between 1.94% and 3.94%.Carry out my actions from the flare minimisation plan.Maximise TG use. Minimise NG as fuel. Reduce boiler loads. Minimise flaring. Consistently operate CO2 stripper to minimise hydrocarbon losses. Improve start-up time of U87Monitor TG and NG useMonitor TG and NG useMaximise TG use. Minimise NG as fuel. Reduce boiler loads. Minimise flaring. Consistently operate CO2 stripper to minimise hydrocarbon losses. Improve start-up time of U87Maximise TG use. Minimise NG as fuel. Reduce boiler loads. Minimise flaring. Consistently operate CO2 stripper to minimise hydrocarbon losses. Improve start-up time of U87Prepare for 2016 shutdownDetailed shutdown planning for responsible area done as per schedule.Champion OFO projectSupport project. Project manage training revamp (competency model - PH)Environment

10%No air quality reportable incidentsNo air quality reportable incidentsMonitor air emmissions to ensure deviations are reportedMonitor air emmissions to ensure deviations are reportedEnsure air emmision data is within specEnsure air emmision data is within specNo water quality reportable incidentsNo water quality reportable incidentsMonitor water emmissions to ensure deviations are reportedMonitor water emmissions to ensure deviations are reportedEnsure water emmision data is within specEnsure water emmision data is within specImplement condensate polishing improvementsEliminate water sources to seaMonitor stormwater channels and stop any flowsMonitor stormwater channels and stop any flowsMaximise reprocessing of waste oil and water.Minimise generation of wasteImplement TIW coliform solution

Unit costs

15%Ensure fixed costs are within budget and +4% of budget.Ensure fixed costs are within budget and +4% of budget.Review fixed costs monthly and measure accuracy forecastReview fixed costs monthly and measure accuracy forecastReview fixed costs monthly and measure accuracy forecastImplement new monthly cost reports to assist Production Dept to understand highest monthly costs and deviations from budgetMonitor new monthly cost reports and take steps to minimise each costMonitor new monthly cost reports and take steps to minimise each costMonitor new monthly cost reports and take steps to minimise each costMonitor catalyst/chemical/utility/feedstock/personnel costs and address deviations from budgetMinimise catalyst/chemical/utility/feedstock usageAudit contractor cost controls in your area to ensure complianceAudit contractor cost controls in your shift to ensure complianceEnsure contractor costs are controlled by effective work definition, full utilisation, timekeeping scrutiny and timesheet accuracy for contractors that are working under a Production contract in your area.Ensure contractors working under a Production contract in your area are utilised as requested and their time is accurately reflected in their timesheets.

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