knowledge management for professionals

KNOWLEDGE MANAGEMENT FOR PROFESSIONALS

Esteban Romero Fríaswww.estebanromero.com || @polisea || [email protected]

How to build your Personal Learning Environment

• A personal learning environment (PLE) is made of all the different tools we use in our everyday life for learning (Atwell, 2007).

• PLE is a concept that refers to the set of tools, devices, connections and networks that we use to learn (Romero-Frias & Arquero, 2013).

• Social network tools support learning activities by making interaction, collaboration, active participation, information and resource sharing, and critical thinking possible (Ajjan & Hartshorne, 2008; Mason, 2006; Selwyn, 2007).

Esteban Romero | @polisea

How to build your Personal Learning Environment

PLE


Sketch you own Personal Learning Environment


The Digital Competence Framework (DigComp 2.0) identifies the key components of digital competence in 5 areas:

1. Information and data literacy

2. Communication and collaboration

3. Digital content creation

4. Safety

5. Problem solving

https://ec.europa.eu/jrc/en/digcomp/digital-competence-framework

Digital CompetenceEsteban Romero | @polisea

Competence areas

Dimension 1

Competences Dimension 2

1. Information and data literacy

1.1 Browsing, searching and filtering data, information and digital content

To articulate information needs , to search for data, information and content in digital environments, to access them and to navigate between them. To create and update personal search strategies.

1.2 Evaluating data, information and digital content

To analyse, compare and critically evaluate the credibility and reliability of sources of data, information and digital content. To analyse, interpret and critically evaluate the data, information and digital content.

1.3 Managing data, information and digital content

To organise, store and retrieve data, information and content in digital environments. To organise and process them in a structured environment.


2. Communication and collaboration

2.1 Interacting through digital technologies

To interact through a variety of digital technologies and to understand appropriate digital communication means for a given context.

2.2 Sharing through digital technologies

To share data, information and digital content with others through appropriate digital technologies. To act as an intermediary, to know about referencing and attribution practices.

2.3 Engaging in citizenship through digital technologies

To participate in society through the use of public and private digital services. To seek opportunities for self-empowerment and for participatory citizenship through appropriate digital technologies.

2.4 Collaborating through digital technologies

To use digital tools and technologies for collaborative processes, and for co-construction and co-creation of resources and knowledge.

2.5 Netiquette

To be aware of behavioural norms and know-how while using digital technologies and interacting in digital environments. To adapt communication strategies to the specific audience and to be aware of cultural and generational diversity in digital environments.

2.6 Managing digital identity

To create and manage one or multiple digital identities, to be able to protect one's own reputation, to deal with the data that one produces through several digital tools, environments and services.


3. Digital content creation

3.1 Developing digital content

To create and edit digital content in different formats, to express oneself through digital means.

3.2 Integrating and re-elaborating digital content

To modify, refine, improve and integrate information and content into an existing body of knowledge to create new, original and relevant content and knowledge.

3.3 Copyright and licences

To understand how copyright and licences apply to data, information and digital content.

3.4 Programming

To plan and develop a sequence of understandable instructions for a computing system to solve a given problem or perform a specific task.


4. Safety

4.1 Protecting devices

To protect devices and digital content, and to understand risks and threats in digital environments. To know about safety and security measures and to have due regard to reliability and privacy.

4.2 Protecting personal data and privacy

To protect personal data and privacy in digital environments. To understand how to use and share personally identifiable information while being able to protect oneself and others from damages. To understand that digital services use a “Privacy policy” to inform how personal data is used.

4.3 Protecting health and well-being

To be able to avoid health-risks and threats to physical and psychological well-being while using digital technologies. To be able to protect oneself and others from possible dangers in digital environments (e.g. cyber bullying). To be aware of digital technologies for social well-being and social inclusion.

4.4 Protecting the environment

To be aware of the environmental impact of digital technologies and their use.


5. Problem solving

5.1 Solving technical problems

To identify technical problems when operating devices and using digital environments, and to solve them (from trouble-shooting to solving more complex problems).

5.2 Identifying needs and technological responses

To assess needs and to identify, evaluate, select and use digital tools and possible technological responses to solve them. To adjust and customise digital environments to personal needs (e.g. accessibility).

5.3 Creatively using digital technologies

To use digital tools and technologies to create knowledge and to innovate processes and products. To engage individually and collectively in cognitive processing to understand and resolve conceptual problems and problem situations in digital environments.

5.4 Identifying digital competence gaps

To understand where one’s own digital competence needs to be improved or updated. To be able to support others with their digital competence development. To seek opportunities for self-development and to keep up-to-date with the digital evolution.


http://ikanos.encuesta.euskadi.net/index.php/566697/lang-en


http://ikanos.encuesta.euskadi.net/index.php/566697/lang-en

Why to manage our digital information?

“Big Bang Data”, por Esteban Romero con licencia CC-by-2.0 en https://flic.kr/p/sjoUcw

Infoxication

“Pocket Watch”, por reway2007 con licencia CC by-nc-sa-2.0 en https://flic.kr/p/a9bRdm

Shortage of time


How do the new professionals learn?

Por Esteban Romero con licencia CC-by-2.0


Working Out Loud!

“Shout!”, por Jari Schroderus con licencia CC -by-nc-nd en https://flic.kr/p/49f8i


Mailing: tools and strategies• Remove from email all those workflows that

are more efficient by other means.

• Manage email from your mobile devices.

• Keep the inbox as empty as possible.

• If you can answer an email in less than 2 minutes, do it.

• Avoid "responding to everyone”.

• You have to know how to end a mail chain.

• Process emails involving tasks and confirms receipt.


Mailing: tools and strategies• Test Smart Filters.

• Use filters to organize emails automatically (for example, notifications, advertisements, bulletins, etc.).

• Eliminate social networking notifications.

• Sender and Subject are the key fields for determining the priority of a message.

• Be brief, concise and structured. Avoiding ambiguities will save time in the future.

• If you change the subject of the mail, change the Subject.

• Eliminate courtesy formulas when not needed.

• Use pre-designed answers.


Email + AppsEsteban Romero | @polisea

Online office services: tools and strategies

• Advantages of working online: share documents, edit them together, publish content on the web, etc

• Allow collaborative work.

• Powerful functions.


Google DriveEsteban Romero | @polisea

Google Drive

Services available


Google DrivePublication of the questionnaire:• Online with public URL.• Embedded in a web page.• Email.

You can do the campaign tracking through URL shortener services

like bitly.com.


Google Drive

Questionnaire

Publication ofquestionnaire

Data collectionData visualisation


File sharing and cloud storage: tools and strategies

https://www.forbes.com/sites/benkepes/2014/10/29/skyhighs-cloud-adoption-

report-updating-the-numbers/

Top file sharing services


Reading, annotation and classification services: tools and strategies

• These services allow you to quickly save information from webpages for later online and/or offline reading.

• Some services include the functions of annotation and editing of documents, becoming a powerful tool for managing and producing information. They can save information from websites but also from other sources (voice memo, images, video, etc.).

• Multi-platform.

• Allow sharing information on social networks or with collaborators.


Diigowww.diigo.com

"Diigo is a social bookmarking website that allows signed-up users to bookmark and tag Web pages. Additionally, it allows users to highlight any part of a webpage and attach sticky notes to specific highlights or to a whole page. These annotations can be kept private, shared with a group within Diigo, or be forwarded to someone else via a special link. The name "Diigo" is an acronym from "Digest of Internet Information, Groups and Other stuff ”."

https://en.wikipedia.org/wiki/Diigo


DiigoEsteban Romero | @polisea

Pockethttps://getpocket.com

"Pocket, previously known as Read It Later, is an application and service for managing a reading list of articles from the Internet.

The application allows the user to save an article or web page to remote servers for later reading. The article is then sent to the user's Pocket list (synced to all of their devices) for offline reading. Pocket removes clutter from articles and allows the user to adjust text settings for easier reading."

https://en.wikipedia.org/wiki/Pocket_(service)


PocketEsteban Romero | @polisea

PocketArticle in theoriginal website


PocketArticle in theoriginal website

Pocket website

Desktop App

Mobile App

App Tablet


Feedlyhttps://feedly.com

"Feedly is the better way to organize, read and share the content of your favorite sites.

A powerful tool. With Multiple layout options, auto-mark as read, tagging, advanced sharing, keyboard shortcuts.

All in one place. Organize your favorite blogs, news sites, podcasts and Youtube channels and access them all in one place (or sync with Google Reader).

Blazing fast. Transforms web sites into pocket-size cards which load quickly and are easy to read.

Open and Extensible. Save articles across devices or share them on Twitter, Facebook, Google+, Evernote, Pinterest or LinkedIn. Directly or via Buffer, Pocket or Instapaper.

Always In Sync. Feedly is available everywhere you go. Your phone, tablet and computer are always in sync."

https://feedly.uservoice.com/knowledgebase/articles/180131-what-is-feedly


FeedlyWhat is a feed reader?

"All feed readers are created pretty much the same way; they aggregate content, making it possible for you to quickly scan headlines and/or full stories at a glance, from a variety of different providers, all in one place. The ability to absorb, curate and use the fire hose of feed information is a huge marketplace advantage because all of the content you need is in one place, easily scannable and trackable.

You don't have to keep checking back to any particular site to see if it's been updated - all you need to do is subscribe to the RSS feed (short for Really Simple Syndication or Rich Site Summary, RSS feeds streamlines the way we search for content to read online), much like you would subscribe to a newspaper, and then read the updates from the site, delivered via RSS feeds, in what's called a "feed reader."

https://www.lifewire.com/what-is-feedly-3482778


FeedlyEsteban Romero | @polisea

Feedly

Article in theoriginal website

Feedly

Feedly website

Mobile App

App Tablet

Article in theoriginal website

Project management: tools and services

There are many options available.

http://www.capterra.com/project-management-software/http://blog.capterra.com/free-open-source-project-management-software/


Trellohttps://trello.com

"Trello uses the kanban paradigm for managing projects, originally popularized by Toyota in the 1980s for supply chain management. Projects are represented by boards, which contain lists (corresponding to task lists). Lists contain cards (corresponding to tasks). Cards are supposed to progress from one list to the next (via drag-and-drop), for instance mirroring the flow of a feature from idea to implementation. Users can be assigned to cards. Users and boards can be grouped into organizations."

https://en.wikipedia.org/wiki/Trello


Trellohttps://trello.com


Other tools to improve productivityIFTTT

https://ifttt.com"IFTTT is a free web-based service that people use to create chains of simple conditional statements, called applets. An applet is triggered by changes that occur within other web services such as Gmail, Facebook, Instagram, or Pinterest. IFTTT is an initialism for If This Then That.

Typical applets might:

• Send an e-mail message if the IFTTT user tweets using a certain hashtag

• Copy a photo on Facebook to a user's archive if someone tags (identifies) the user in that photo."

https://en.wikipedia.org/wiki/IFTTT


IFTTThttps://ifttt.com


THANK YOU

Cover photo: “Black and White”, Adam Baker, CC by-nc 2.0 https://flic.kr/p/bs5fQt

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