knowledge management at ericsson avinash kumar -a49

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Knowledge Management(KM) at Mu Sigma BY. AVINASH KUMAR A-49

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Page 1: Knowledge management at ericsson avinash kumar -a49

Knowledge Management(KM) at Mu SigmaBY. AVINASH KUMAR A-49

Page 2: Knowledge management at ericsson avinash kumar -a49

KM Initiatives at Mu Sigma At Mu Sigma they believe in Knowledge and Competence management. Some of their major initiatives include:

1. Image: Aimed at creating a standardized intranet operations at Mu Sigma

2. Zopps and the Web-Academy: A Platform existing outside Mu Sigma firewalls that allow the staff and their families to share information socially as well as knowledge based with each other

3. Business Intelligence Center: A Password protected separate knowledge sharing section specially for senior management to share and discuss strategic information

4. KNACK: An internal site that provides access to templates, courses and other internal information that provide competence development

5. Stargate: An Initiative into the Business Consulting part of the business, internet based portal to share and archive business solutions.

Page 3: Knowledge management at ericsson avinash kumar -a49

Stargate: Business Knowledge flow

Page 4: Knowledge management at ericsson avinash kumar -a49

Initiatives to Visualise Information The Cockpit Communicator provides a visual glimpse of various knowledge objects towards performance. A screen shot of the same is attached:

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Point of Contact