knowledge exchange and libraries fatt-cheong choy university librarian nanyang technological...
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KNOWLEDGE EXCHANGE AND LIBRARIESKNOWLEDGE EXCHANGE AND LIBRARIESFatt-Cheong CHOYUniversity Librarian
Nanyang Technological UniversitySingapore
1. MAIN FOCUS OF LIBRARIES
Cataloguing & classification
Circulation
Reference
Acquisitions
Collection development
Subscriptions
Technology & systems
Provide access to literature
Delivery of Delivery of document document to usersto users
Print collection
E-resources
AV materials
2. NEED TO CHANGE FOCUS
Diagnosis & advice
Pharmacy
ACCESS &COLLECTION
USERS’ SPACE
Most libraries should focus on increasing their
presence and roles in facilitating
knowledge transfer & exchange of our
users instead of centering our work on the provision of access to literature.
3. CHANGES IN ACCESS PROVISION ROLE
Library control accessLibrary build collection – User use collection on site
Library becomes invisible agentElectronic documents delivered to the user desktop
Loss of continuous access when library funds are inadequate
Electronic resources – lease rather than ownership
Reduce access provided by library to usersScholarly communication crisis
More content available outside of libraries
Open access journal and institutional repositories
More open access mandates
Mega book digitization projects
New forms of publications live solely on the web
4. GLOBAL DIGITAL LIBRARY?
Emergence of global digital library
Libraries
OA Journals
Institutional repositories
Digital libraries
Google print, scholar
Pre-print servers
Websites, blogs
Rise in availability of literature on the Internet
Decrease in importance of
libraries in providing access to literature
OCLC Study -Only 1% of users
start search from a library
web site
NEW STUFF – e.g.datasets
Publishers?Google?Libraries?
WHO PROVIDE ACCESS
5. LEARNING FROM GOOGLE SEARCH BOX
Libraries
OA Journals
Institutional repositories
Digital libraries
Google print, scholar
Pre-print servers
Websites, blogs
Libraries constructing their own pieces in the digital world
Research libraries – book digitization projects | National libraries – archiving websites | Academic libraries – Institutional repositories | Others – hosting e-journals & other contents
World Cat (OCLC)
OAISTER (U of Michigan)
One search box
Lesson from Google
6. OBSTACLES TO ACCESS - OPPORTUNITY
Content locked up in IP rights and access control
Need subscriptions and payment to access
Sheer immensity of contentMake discovery and location difficult
Complexity of contentNeed good grasp of information infrastructure for non-superficial use
Problems in using contentNeed skills in selecting, evaluating and interpreting content
Require more intensive interaction with users
Libraries should play important roles in these
7.1 ACCESS TO E-CONTENT
Are users using library supplied content?
Commercial
Scholarly worksDisseminationRecognitionReputation
Open source
Establish
Advice
Integrate
Profit Paid service
Finance
Negotiate
Troubleshoot
Manage
OCLC Study (2005) – Only 10% of students said library fulfilled their info needs from their websitePoints to greater need to create awareness & greater interaction with users
7.2a MAKING AN IMPACT ON USERS
UsersLibrariansMismatch of expectations
Low expectations of librarians
Unfamiliarity
Raise expectations
Demonstrate value
EXAMPLES
Information architect for research group – Be personal reference librarianHost weblogs for courses – participate in e-learning activities
Help individual set up their virtual library
7.2b MAKING AN IMPACT ON USERS
Intensive – Lack of resources & sustainability
Practical approach
Doing is more important than
Alternative? – decreasing engagement
Give personal attention & understand real needs
Engage gradually – learn as we do
Use new tools (e.g. web 2.0)
Convince library staff
Need good relationship with users
Users’ studiesFuturologists’ predictions
Asymmetry of knowledge - Help users narrow gap through instruction & guidance
7.3 RAISING INFORMATION LITERACY
USERS LIBRARIANS
Use information superficially - UCL Study (2008) – Users search horizontally; Navigating & not using; “Dumbing” down of skillsDoes not invest time or effort in acquiring information skills
Natural interest, skills & strength in information use
Knowledge of information worldExperience from daily work & problem solving
Instructional services
More than teaching use of specific tools & resourcesHolistic approach – develop independent learning skills & strategies in interacting with information environment Services, not just classes
7.4 LEARNING ENVIRONMENT
Constructivist approach
LifestyleStudent centered
Responding to shift in learning pedagogy
Enhancing self-learning & education environment
Using print books has unique learning advantages over digital
Isaac Asimov – “I received the fundamentals of my education in school, but that was not enough. My real education, the superstructure, the details, the true architecture, I got out of the public library”Enhance structure, organization and services to focus on exploration, discovery
Collaborative spacesInteractive spacesSocial spacesCommunity spaces
KnowledgeKnowledgeExchangeExchange
7.5 BEYOND ACCESS – KNOWLEDGE EXCHANGE
Literature Documents Use KnowledgeDeliver
LIBRARIES ???
Knowledge creation
Focus more on knowledge creation, transfer, exchange
Reading
Using literature
Making sense of information
Declining reading skills
Assimilating knowledge
Transforming reference to digital environment
Having access to documents is just a mean to an end. Knowing what to do with the document & deriving value from it is more important.
Beyond promotion
Personal bibliographic software