king: building the digital branch workshop
DESCRIPTION
David Lee King: Building the Digital Branch WorkshopTRANSCRIPT
David Lee King | davidleeking.com | tscpl.org
library websitesdesigning effective
Digital Branch:Building the
Defining theDigital Branch
no interaction
traditional website
no meetings
no staff
no collectionabout the library
It’s ABOUT the libraryIt’s not THE library
digital branch...
building
community
collection
staff
a digital branchhas a Building
a digital branchhas staff
real staff
flic.kr/p/4iN4Qf, flic.kr/p/NftKX
a digital branchhas a Collection
real collection
flic.kr/p/4hn47g, flic.kr/p/581BFC
a digital branchhas a
Community
real community
a digital branch is the actual library …just online
a Guide toUsability
What is usability?
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Creating your Test
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Test Description
“The goal of this study is to evaluate how people find information using our website. I will ask 15 questions and would like you to think out loud while looking for the answer. I will time you, and will stop you after 3 minutes have passed. Don’t worry if you can’t find the answer every time–we are testing our Web site, not you! Each answer can be found using the library’s Web site. The test should take no more than 20 minutes. Do you have any questions?”
Volunteers
Administer the test
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Analyzing the test
common problems
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Live Card Sorting
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handout #1
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Q&A Time!
Gathering Infoand Planning
handout #2
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mindjethow I summarize findings
Q&A Time!
Building it!
sitemap pic here - what to do with itSitemap
Creative Brief
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handout #3
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mockup pic & explanation
touching base with everyone
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release date
flickr.com/photos/heartrush/376989166/
What’s Next?
Q&A Time!
the day after Opening Day
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web analytics
rinse, repeat
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Q&A Time!
CreatingCommunityOnline
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listen for ...flic.kr/p/359VMi
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how to listen
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friending
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start conversations
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multimedia
stuff to remember
respond
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start here...
planning forexpansion
Q&A Time!