Kimberly Dickens317 Kalorama Road ▪ Sykesville, MD 21784 ▪ 410/703-4697 ▪ kimd0723@gmail.com

Wells Fargo Experience

Wells Fargo Home Mortgage Columbia, MDExecutive Assistant 1 Dec. 2014 – PresentProvide support to the Executive Vice President and Vice President of the Sales and Service Systems Office, to include:

Extensive use of Outlook calendar management, including scheduling and planning. Accept meeting invitation on EVP’s behalf and pay close attention to any conflicting appointments; adjust as necessary. This requires attention to detail, multi-tasking and being very detail oriented, as EVP travels a lot of the time. Schedule all 1:1 meetings with EVP’s direct reports and 2-downs as well as meetings with high potential SSSO team members

Extensive use of PowerPoint to create very large presentations for EVP, this includes making sure they are completed on time and sent to the appropriate personnel at WFHM for approval. This involves pulling information from a lot of different sources to have the most up-to-date information for EVP’s presentations

Make travel reservations through Concur Monitor EVP’s email inbox to ensure all email requests are responded to and

deadlines are met Prepare, review and approve monthly Internal Corporate Card statements for

managers and their direct reports Prepare and create monthly Internal Corporate Card statements for both EVP and VP Act as proxy for EVP in multiple systems Process all departmental accounts payable items and ensure deadlines are met Review and certify monthly General Ledger and research any entries as needed Arrange meeting logistics for the annual SSSO Talent Review meeting in conjunction

with the SSSO Leadership Team meeting that takes place in Des Moines. This includes input to the Event Management Tool, ordering meals, ensuring all audio visual systems are available, lodging and accommodations for attendees, etc.

Capture minutes and action items for various meetings as necessary

QUALIFICATION HIGHLIGHTS

Administrative professional with over 20 years of experience Very well organized and detail oriented Able to handle several projects at one time Self-starter; take action to achieve goals beyond what is required Constantly strive to improve the organization effectiveness Enthusiastic, creative, willing to assume responsibility

Create and disperse weekly Direct Reports Meeting agenda Track all Annual Required Training and ensure SSSO team is 100% by deadline Assist with completion and tracking of confidential performance reviews and

corresponding wage and bonus management information Assist with confidential Staff Management transactions Prepare and send out monthly new hire letters and anniversary letters for all SSSO Oder office supplies and equipment for department Keep track of Community Service Campaign for SSSO team and attend CSC Cabinet

Meetings Active Board Member (Technology/Communications Co-Chair) on the Maryland

Chapter of the Women’s Team Member Network Other administrative support as needed

Wells Fargo Bank, N.A. Columbia, MDAdministrative Assistant 4 Feb. 2007 – Dec 2014Perform all administrative duties for CTS Division Manager and his direct reports including but not limited to:

Extensive use of Outlook, PowerPoint, Excel, Visio, Adobe Acrobat, Time Tracker, My Concur and HRG Travel

Gather information and create CLASS Report presentation Schedule videoconferences between multiple sites and ensure the room setup is

complete as well as check in with Videoconference Team beforehand to ensure proper connection to other sites

Assist with completion of MPP’s each year Take minutes and capture action items (and publish after meetings) Prepare meeting agendas for senior and management level meetings Keep organizational charts up-to-date Make travel arrangements for numerous people in HRG Travel Register team members for different conferences throughout the year Keep track of Annual Required Training and ensure our department is 100% complete

by the due date Keep track of overtime for TAG and CTS International departments monthly Process accounts payable invoices Submit ART, SPARS, WANDA tickets for multiple groups Help other administrative assistants, team members, departments as necessary Act as proxy for Staff Management, Concur, ACT and other critical applications as

necessary Supported multiple managers throughout CTS through June 2014, as well as handling

all aspects of new hires/transfers/terminations for SAS, CMBS, TAG, TRMBS, SBA (over 60+ new hires in 2014)

Developed and implemented a New Hire program including procedures and training Was member of SPS Diversity & Inclusion Council and planned several successful

events Active Board Member (Technology/Communications Co-Chair) on the Maryland

Chapter of the Women’s Team Member Network

Help with Relay for Life and United Way campaigns each year

Previous Professional Experience

Realtor - Re/Max 100, Ellicott City, MD (Jun 2005- Jan 2007)

Office Manager - Royer Biomedical, Inc., Frederick, MD (Apr 2002 – Jun 2005)

Sales/Settlement Administrator – M.I. Homes, Inc., Gaithersburg, MD (Sep 1998 – May 1999)

Administrative Assistant - Manugistics, Inc., Gaithersburg, MD (May 1998 – Sep 1998)

Administrative Assistant to Senior VP - Boehringer Mannheim Corporation, Gaithersburg, MD (Sep 1996 – May 1998)

EDUCATIONReal Estate License – 2005

Montgomery College, 1993-1994

SKILLS/KNOWLEDGEExperienced in Microsoft Outlook/PowerPoint/Excel/Visio, Adobe AcrobatExperienced in Wells Fargo systems: Staff Management, Time Tracker, Concur, ACT, SPARS, ART, WANDA, PAC2000, ePro, ESO, FileNet, SharePoint, TMCS, Event Management Tool, RIMA, BASS

References available upon request