kick-start your learning organization jamie leitch: director, organizational development &...
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Kick-Start Your Learning Organization
Jamie Leitch: Director, Organizational Development & Training
Who We AreOur roots go back to 1939, when our founders established a local hauling company in the Philadelphia suburbs called Allan A. Myers and Son.
1847 employees - $1B Revenues
Allan A. MyersPA, DE, NJ, NY
American InfrastructurePA, MD, VA
Independence Construction Mtls
PA, MD, VA
We build the roads, bridges, treatment plants and pipelines
that connect our communities to services, to clean water, and to
each other.
Why We Are An Award Winner
We have dedicated ourselves to being
a Learning Organizatio
n
Learning Organizations
More employee focused
Maintain high levels of innovation
More productive
More supportive of change
– Peter Senge
In order to be a learning organization there must be two conditions present…
Design the organization (structure, processes, & tools) to match the intended or desired outcomes.
Recognize when the direction of the organization is different from the desired outcome and follow the necessary steps to correct this mismatch.
Learning Organization
How do we put them into
action?
Shared Vision: What do we want to create together?
Mental Models: beliefs, values, mind-sets and assumptions that determine the way people think and act.
Personal Mastery: how much we know about ourselves and the impact our behavior has on others.
Team Learning: happens when teams start ‘thinking together’ - sharing their experience, insights, knowledge and skills with each other about how to do things better.
Systems Thinking: is a framework for seeing inter-relationships that underlie complex situations and interactions
Peter SengeThe Fifth Discipline: The Art and Practice of a Learning Organization
Today…We are going to share our best practices with you
Shared Vision -> Get everyone on the same page!Mental Models -> Get everyone working toward mutual success!Personal Mastery -> Get everyone on board with the plan!Team Learning -> Turbocharge your team effectiveness!Systems Thinking -> Get everyone moving in the same direction!
Amazingly easy and quick tools to support your successCalibration and recalibration techniques to perpetuate your success
TO GET STARTED… LET’S HAVE SOME
FUN!
MAZE MAT EXERCISE
Best Practice #1Arrange the five disciplines to support your
goals
Shared Vision Team Learning
Systems ThinkingMental Models
Personal Mastery
Shared VisionGet everyone on the same page!
MAZE MAT How did you plan to reach your goal?
Did everyone align to the plan? How do you know?
Best Practice #2Design the Organization – Structure & Process
Annual Mission Goal
Drill Down Meetings
Succession Planning
Talent vs. Skills
Implementation
Course / Program Planning
Design/Develop
Performance Evaluations
Key Result & Metric Setting
COMMUNICATION / EVALUATION & RECALIBRATION
In order to be a learning organization there must be two conditions present…
Design the organization (structure, processes, & tools) to match the intended or desired outcomes.
Recognize when the direction of the organization is different from the desired outcome and follow the necessary steps to correct this mismatch.
Engineered Planning/Evaluation/ Recalibration
Team Learning Turbocharge your team effectiveness!
MAZE MAT
How effectively did you team capture / share knowledge?
How well did you collaborate with one another?
Did someone decide not to share information? Why?/ Why not?
Best Practice #3
Engineered Collaboration
Systems Thinking Get everyone moving in the same direction!
MAZE MAT
How did you disseminate new information to your team?
How did you evaluate/recalibrate your game plan?
Best Practice #4
Engineered Work System
Mental Models Get everyone working toward mutual success!
MAZE MAT
Why did/didn’t you collaborate with the other team?
Why did/didn’t make sure everyone aligned to the plan?
Why did/didn’t you question your team leaders?
Best Practice #5
Engineered Self- Evaluation
ASSESSMENTSSTRETCH ASSIGNMENTOUTSIDE THE CIRCLE
Personal Mastery Forward your development!
MAZE MAT
What will you change?
What did you learn from this activity?
What You Can Do RIGHT NOW
Design the organization (structure, processes, & tools)
to match the intended or desired outcomes.
Set a Process for Results!
Remain standing if…. your employees regularly speak MOREin staff meetings than do their managers.
Remain standing if… your staff meetings include group problem solving and robust two-way discussions.
EXERCISE:
Please stand if effective communication is important within
your organization
Remain standing if… your organization has a standard process for managers to conduct staff meetings (in order to obtain maximum
results).
