Khoj aur Parivartan- A

Change Management

workshop for Maruti

Associates based upon

Kurt Lewin model of

change theory

By: Rakesh Saha

Why, What and How to change

?Kyun - to be in in sync with Maruti’s vision

and core values

Kya - our attitude, emotions and behavior

Kaise – By unlearning , learning and

relearning

Session -1(10.00 am- 1.00Pm)

10.00 am – expectation management

10.30 am – force field analysis test

11.00 am – debriefing on test findings

11.30 am – Mind Map over view

12.00 am – How to switch patterns

12.30 am – Action Plan

Force Field Analysis: Driving Forces

Driving Forces are forces that push in a direction that causes change to occur.

They cause a shift in the equilibrium towards change.

i.e. A married couple who has to get ready for a party, the husband is on the couch watching the football game. The wife encourages her husband to get ready because there is going to be free beer at the party. The husband starts to get ready in a hurry. The driving forces are: The wife encouraging the husband & The incentive of free alcohol at the party.

DRIVING FORCE

Force Field Analysis: Restraining Forces

Restraining forces are forces that counter driving forces. They oppose change.

Restraining forces cause a shift in the equilibrium which opposes change.

i.e. In the case of the husband and wife getting ready for the party. Present at the party is going to be the husbands cousin whom he despises. The cousin and the husband have not got along for many years and if the husband was to go, there surely would be a fight. The husband also finds out that the beer is non-alcoholic.

RESTRAINING FORCES

Force Field Analysis: Equilibrium

Equilibrium is a state of being where

driving forces equal restraining forces and

no change occurs.

Equilibrium can be raised or lowered by

changes that occur between the driving

and restraining forces.

Mind Map

• Anchoring – what triggers our thought

process

• Emotional state and External behavior

• How to switch patterns from problem state

to resourceful state

Kurt Lewin’s Change Theory

Consists of three distinct and vital stages:

“Unfreezing”

“Moving to a new level or Changing”

“Refreezing”

“UNFREEZING”

“Unfreezing”

Involves finding a method of

making it possible for people

to let go of an old pattern that

was counterproductive in

some way

“MOVING TO A NEW

LEVEL”

“Moving to a new level”

Involves a process of change

in thoughts, feeling, behavior,

or all three, that is in some

way more liberating or more

productive

“REFREEZING”

“Refreezing”

Is establishing the change as a

new habit, so that it now becomes

the “standard operating

procedure.” Without this stage of

refreezing, it is easy to backslide

into the old ways.

Action Plan

How to use the learning in the job

performance to enhance the

productivity

Closure

Identifying similar kind of challenge area to

be addressed in the next session.