key success factors implementasi km di...
TRANSCRIPT
15 April 2015
Forum Sharing KMSI
Key Success Factors Implementasi
KM Di Pertamina
Quality, System & Knowledge Management
www.pertamina.com
KOMETers
The More You Share, The More You Get, Let’s Share Knowledge !!!
Quality, System & Knowledge Management – HR & General Affairs Directorate
, System and Knowledge Management – HR & GA Directorate
Knowledge Management Pertamina
Intellectual Capital Achievement
, System and Knowledge Management – HR & GA Directorate
Knowledge Management Pertamina
0
2000
4000
6000
8000
10000
12000
2011 2012 2013 2014 Total
1869 2312
3255
4548
11984
Kn
ow
led
ge A
sse
ts
Years
Knowledge Assets
0
200
400
600
800
1000
1200
1400
1600
1800
2011 2012 2013 2014 Total
152 296
468
690
1606
Qty
Fo
rum
Years
KOMET Forum
0
200
400
600
800
1000
1200
1400
2012 2013 2014
368 302 312
873
568 618
35
17 31
Knowledge Utilization
membantu pekerjaan pembelajaran lain-lain
, System and Knowledge Management – HR & GA Directorate
Knowledge Management Pertamina
Strategy People
Technology Process
Knowledge Management
System
• Tacit Knowledge
• Kompetensi Inti
Product & Service Knowledge Base
KOMET System as Leading Practice
, System and Knowledge Management – HR & GA Directorate
Strategy People
Technology Process
Knowledge Management
System
• Tacit Knowledge
• Kompetensi Inti
Product & Service Knowledge Base
• Integrasi KM dalam QMS • Roadmap KM • Komitmen Manajemen • Implementasi KM
sebagai KPI
Knowledge Management Pertamina
uality Management - General Affairs Directorate
Integrasi KM Dalam Pillar QMS
, System and Knowledge Management – HR & GA Directorate
Knowledge Management Pertamina
uality Management - General Affairs Directorate
1. Arahan RUPS 2011
Menjadikan mekansime sharing of knowledge menjadi bagian dari
organizational competitiveness
Komitmen Manajemen & Kebijakan Implementasi KM
2. Arahan Direksi Dalam RKAP 2015
Meningkatkan pelaksanaan manajemen mutu di tingkat Korporat maupun unit
melalui Continuous Improvement Program (CIP) dengan indikator keberhasilan
peningkatan kinerja berupa value creation dan penghematan biaya.
3. Kebijakan Manajemen (KM & QMS)
a. Partisipasi aktif Direksi & Manajemen sebagai role model dalam kegiatan berbagi pengetahuan
b. Knowledge sharing sebagai bagian dari KPI
c. Memastikan hasil keluaran berupa barang dan jasa
berbasis pada pengetahuan
, System and Knowledge Management – HR & GA Directorate
Knowledge Management Pertamina
uality Management - General Affairs Directorate
Implementasi KM Sebagai KPI
, System and Knowledge Management – HR & GA Directorate
Knowledge Management Pertamina
Strategy People
Technology Process
Knowledge Management
System
• Tacit Knowledge
• Kompetensi Inti
Product & Service Knowledge Base
KOMET System as Leading Practice
• Manajemen sebagai role model
• Keterlibatan pekerja secara sukarela
, System and Knowledge Management – HR & GA Directorate
Knowledge Management Pertamina
uality Management - General Affairs Directorate , System and Knowledge Management – HR & GA Directorate
Knowledge Management Pertamina
uality Management - General Affairs Directorate
Keterlibatan Pekerja Secara Sukarela
KOMET PIC Gathering
Expert Panel Workshop
, System and Knowledge Management – HR & GA Directorate
Knowledge Management Pertamina
Strategy People
Technology Process
Knowledge Management
System
• Tacit Knowledge
• Kompetensi Inti
Product & Service Knowledge Base
KOMET System as Leading Practice
• Keunikan formula aset pengetahuan
• Forum CIP sebagai wahana knowledge sharing
• Value creation berdasarkan QCDSM
• Penghargaan sebagai bentuk pengakuan
• Asesmen KOMET menjadi kebutuhan organisasi
, System and Knowledge Management – HR & GA Directorate
Knowledge Management Pertamina
Panca Mutu
uality : Terjadinya peningkatan kualitas dalam suatu produk/proses bisnis
ost : Terdapatnya penurunan /penghematan biaya produksi / peningkatan revenue (cost
reduction / revenue increase)
elivery : Meningkatnya penyerahan tepat waktu/ proses lebih singkat (ontime delivery –
shorter lead time)
afety : Meningkatnya ruang kerja yang sehat, service/safety dan awereness terhadap
dampak pencemaran lingkungan
orale : Meningkatkan motivasi & interest (high morale)
Value Creation Menggunakan Pendekatan Pancamutu
(dalam Triliun Rp)
, System and Knowledge Management – HR & GA Directorate
Knowledge Management Pertamina
uality Management - General Affairs Directorate
“Pertamina gives award to the employee
which actively participated in
knowledge sharing activities, such as
being a speaker and participant in every
KOMET forum.“
“Pertamina gives award to KOMET
Person in Charge (PIC)
which actively organize and civilize
knowledge sharing activities.”
, System and Knowledge Management – HR & GA Directorate
Knowledge Management Pertamina
uality Management - General Affairs Directorate , System and Knowledge Management – HR & GA Directorate
Knowledge Management Pertamina
Strategy People
Technology Process
Knowledge Management
System
• Tacit Knowledge
• Kompetensi Inti
Product & Service Knowledge Base
KOMET System as Leading Practice
• Portal KOMET sebagai sarana pendukung knowledge sharing
• Webinar Lynch sebagai sarana online knowledge sharing
, System and Knowledge Management – HR & GA Directorate
Knowledge Management Pertamina
uality Management - General Affairs Directorate , System and Knowledge Management – HR & GA Directorate
Knowledge Management Pertamina
uality Management - General Affairs Directorate
WEBINAR LYNCH KOMET
, System and Knowledge Management – HR & GA Directorate
Knowledge Management Pertamina
uality Management - General Affairs Directorate
For detail information, please contact :
http://intra.pertamina.com/KOMET
Contact Pertamina 500 000
HP : 021 791 73000 SMS : 021 7111 3000 Fax : 021-7972 177 email : [email protected]
Tim Knowledge Management Pertamina
(KOMET)
Quality, System & Knowledge Management - Dit. General Affairs Servicedesk 6666 - 5 Facs. 021 350 2673 email : [email protected]
https://www.pertamina.com