key performance indicator survey student overview winter 2011
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Key Performance Indicator Survey Student Overview Winter 2011. KPI ambassador. Please put away your cellphones , Blackberrys , iPhones , iPads and laptops. - PowerPoint PPT PresentationTRANSCRIPT
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Key Performance Indicator SurveyStudent Overview
Winter 2011
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KPI ambassador
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Please put away your cellphones, Blackberrys, iPhones, iPads and laptops.
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…and help build the reputation of your college.
Your chance to weigh in...
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And now a few words about KPIs from your fellow students…
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Last year’s KPI score for your
program
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program
The KPI survey will ask you to weigh in on the OVERALL quality of …
services
facilities
Feedback on your Teachers coming soon in March– Check MoCoMotion for the link
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Is anyone here…
completed this survey in June, November or since January 31st, 2011?
in your first semester or in advanced standing in their program?
not pursuing a certificate or diploma?
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The wrong way to fill in the boxes:
The right way to fill in the boxes:
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Section A:
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Section B & C• These parts of the survey are all about
your program.
• Fill in the Importance and Satisfaction score for each item listed.
• If an item is not applicable to you, shade in ‘not applicable’ and move on to the next item.
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• This section is about the quality of Mohawk’s facilities and services.
• Give a Usage, Importance and Satisfaction score for each item listed.
• If you did not use a service listed, you still need to give a Usage and Importance score.
Section D
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Undecided…. it doesn’t help.
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Undecided
Undecided
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Be sure to complete questions:
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