kevin werbach - teaching gamification: astonishing successes and lessons from moocs

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Professor Kevin Werbach Dept. of Legal Studies & Business Ethics Wharton School, Univ. of Pennsylvania [email protected] Twitter: @kwerb Gamification Summit, April 2013

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Gamification is a hot growth industry, with billions of dollars in revenue and thousands of new jobs set to be created in the next decade. To accomplish this, organizations of all kinds will need to train and educate leaders of tomorrow on this critical discipline. But how do you teach a topic where core concepts are in a state of flux, examples and patterns are evolving rapidly and learners expect the entire experience to be fun and rewarding? Join Professor Werbach, teacher of the massively successful #Gamification12 MOOC as he discusses the hard-won lessons of teaching Gamification -- and how this understanding can make any training, education or development process more successful for your organization.

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Page 1: Kevin Werbach - Teaching Gamification: Astonishing Successes and Lessons from MOOCs

Professor Kevin Werbach Dept. of Legal Studies & Business Ethics

Wharton School, Univ. of Pennsylvania

[email protected]

Twitter: @kwerb

Gamification Summit, April 2013

Page 2: Kevin Werbach - Teaching Gamification: Astonishing Successes and Lessons from MOOCs

•  132 years old

•  11 academic departments

•  20 research centers

•  240 faculty

•  $900 million endowment

•  92,000 alumni

Page 3: Kevin Werbach - Teaching Gamification: Astonishing Successes and Lessons from MOOCs

•  132 years old

•  11 academic departments

•  20 research centers

•  240 faculty

•  $900 million endowment

•  92,000 alumni

•  43 years old

•  2 sessions of 1 course

•  1 webcam

•  140,000 students

Page 4: Kevin Werbach - Teaching Gamification: Astonishing Successes and Lessons from MOOCs

https://www.coursera.org/ course/gamification

Page 5: Kevin Werbach - Teaching Gamification: Astonishing Successes and Lessons from MOOCs

Stats from Session 1 (Fall 2012)

•  81,600 registrations –  2/3 non-U.S.; over 150 countries represented

–  77% of participants not in school/university

•  Massive engagement –  >2,200,000 video views

–  19,513 forum posts

–  187,028 peer assessments, by 13,088 students

–  Student-formed Facebook group: 3,468 members

–  Hashtag #gamification12: >2,700 tweets

Page 6: Kevin Werbach - Teaching Gamification: Astonishing Successes and Lessons from MOOCs

Pedagogical Challenges

•  Novelty of MOOCs

•  Diverse global students

•  Asynchronous and one-way

•  Assessing creative work

Page 7: Kevin Werbach - Teaching Gamification: Astonishing Successes and Lessons from MOOCs

Pedagogical Challenges

•  Novelty of MOOCs

•  Diverse global students

•  Asynchronous and one-way

•  Assessing creative work

•  No prior courses on the subject

•  WTF is gamification, anyway?

Page 8: Kevin Werbach - Teaching Gamification: Astonishing Successes and Lessons from MOOCs
Page 9: Kevin Werbach - Teaching Gamification: Astonishing Successes and Lessons from MOOCs

Course Outline

•  Week 1: Intro to games and gamification

•  Week 2: Anatomy of games

•  Week 3: Psychology

•  Week 4: Design concepts

•  Week 5: Enterprise and social impact applications

•  Week 6: Challenges, critiques, and extensions

Page 10: Kevin Werbach - Teaching Gamification: Astonishing Successes and Lessons from MOOCs

ENGAGEMENT

Page 11: Kevin Werbach - Teaching Gamification: Astonishing Successes and Lessons from MOOCs

No Stinkin’ Badges!

Page 12: Kevin Werbach - Teaching Gamification: Astonishing Successes and Lessons from MOOCs

Traditional Course Design

1   2   3   4   5   6   7  

Units

Midterm Final

Page 13: Kevin Werbach - Teaching Gamification: Astonishing Successes and Lessons from MOOCs

Onboarding

Climbing

Rest

Rest

Boss Fight

Climbing

Climbing

The Player Journey

Scaffolding

Level Up

Page 14: Kevin Werbach - Teaching Gamification: Astonishing Successes and Lessons from MOOCs

Gamification Course Design

Onboard Climb Climb Climb Rest Boss Fight

Rest

Quiz

Quiz

Final

Major Project

Quiz+ Project

Quiz+ Project

Page 15: Kevin Werbach - Teaching Gamification: Astonishing Successes and Lessons from MOOCs

Student Motivation Types

Source: Richard Bartle

Page 16: Kevin Werbach - Teaching Gamification: Astonishing Successes and Lessons from MOOCs
Page 17: Kevin Werbach - Teaching Gamification: Astonishing Successes and Lessons from MOOCs

Puzzles

Notice any differences?

Page 18: Kevin Werbach - Teaching Gamification: Astonishing Successes and Lessons from MOOCs

%  of  Registra4on  %  of  Starters  %  of  Submi:ers  %  of  Writers  0%  

10%  

20%  

30%  

40%  

50%  

60%  

70%  

80%  

90%  

100%  

61%

31%

23%  19%  

16%   15%  13%  

11%   13%

52%

38%

32%

26% 25%

22% 18% 21%

74%

61%

50%

48%

42%

35% 40%

84%

70% 80%

%  of  Registra4on  

%  of  Starters  

%  of  Submi:ers  

%  of  Writers  

≈81,600 registered

8,280 received certificate

2x-4x Typical Completion Rate

Page 19: Kevin Werbach - Teaching Gamification: Astonishing Successes and Lessons from MOOCs

MOTIVATION

LEARNING

Page 20: Kevin Werbach - Teaching Gamification: Astonishing Successes and Lessons from MOOCs

Behavior Games

Marketing and economics Game design and psychology

Incentives Experiences

Satisfying needs Fun

Game elements (inductive) Game thinking (deductive)

Status Meaning

PBLs Puzzles

Rewards Progression

Making users do things Making players awesome

Would the Real Gamification Stand Up?

Page 21: Kevin Werbach - Teaching Gamification: Astonishing Successes and Lessons from MOOCs

Behavior Games

Lifelong learning online Lifelong learning online

New pedagogy New pedagogy

Personalization Personalization

Empowering active learning Empowering active learning

Feedback Feedback

Common Ground

Page 22: Kevin Werbach - Teaching Gamification: Astonishing Successes and Lessons from MOOCs
Page 23: Kevin Werbach - Teaching Gamification: Astonishing Successes and Lessons from MOOCs

Prof. Kevin Werbach

[email protected]

Twitter: @kwerb

thank you!

COURSE http://wdp.wharton.upenn.edu/ books/for-the-win/

BOOK https://www.coursera.org/

course/gamification