kentucky.gov project portfolio. kentucky interactive llc- draft confidential 2 kentucky interactive...

Kentucky.gov Project Portfolio

Kentucky Interactive LLC- Draft Confidential

2Kentucky Interactive LLC- Draft Confidential

2

Metrics / Efficiency Gains / Savings

“Agency” Metric

• Kentucky.gov – web hits for January

• Kentucky.gov – visits for January

• Kentucky.gov – Live Help for January

• Kentucky.gov – Webmaster / Support emails for January

• Enterprise (all sites hosted by portal ) – web hits for January

• Enterprise (all sites hosted by portal ) – visits for January

• Board of Pharmacy – Pharmacist License Renewal

• Board of Pharmacy – Pharmacy and Wholesalers License Renewal

• Board of Medical Licensure – License Renewal

• Department of Tourism – new CMS website

16.5 Million

555,545

295 Chat Sessions

320 Emails

Almost 70 million

Almost 1.5 million

Approx. 93% Adoption



Saved approx. $100,000



3

Websites / Intranets Launched Since January

“Agency” Project

1. Commonwealth Office of Technology

2. Office of Homeland Security, Chemical

Stockpile Emergency Preparedness Program – CSEPP

Intranet Development/Hosting/CMS

Web Site Development/Hosting/CMS

Applications Launched Since January


1. Commerce Cabinet

2. Board of Nursing

Photo Contest Application

Bulk License Validation System

**Non-revenue generating provided at no cost to the Commonwealth*Revenue generating application built at no cost to the Commonwealth



4

2006 Website Project Pipeline Snapshot“Agency” Project

1. Administrative Office of the Courts

2. Board of Hairdressers and Cosmetologists

3. Board of Respiratory Care

4. Commercial Mobile Radio Service Board

5. Department of Tourism

6. Johnson County PVA Office

7. Kentucky Board of Medical Licensure

8. Kentucky Historical Society

9. Kentucky Infrastructure Authority

10. Kentucky Registry of Election Finance

11. Logan County PVA Office

12. Office of 911 Coordinator

13. Office of the Attorney General

14. Pendleton County

15. Owen County


















5

2006 Application Project Pipeline Snapshot


1. Cabinet for Health and Family Services

2. Governor’s Office

3. Governor’s Office

4. ConnectKentucky

5. Legislative Ethics Commission

6. Legislative Ethics Commission

7. Office of Homeland Security

8. Department of Tourism

9. Secretary of State

10. Secretary of State and Department of Revenue

11. Allen County PVA

12. Barren County PVA

13. Grant County PVA

Customer Service Survey

Proclamation Request

Online Town Hall / Online Chat

No Child Left Offline

Legislative Ethics Registration System

Legislative Ethics Electronic Filing

Conference Registration

Tourism Website Development

Bulk Records

FastTrack Business Registration

Online Tax Roll Record Search





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2006 Application Project Pipeline Snapshot


14. Logan County PVA

15. Wayne County PVA

16. Board of Accountancy


18. Board of Pharmacy


20. Cabinet for Health and Family Services

21. City of Elizabethtown

22. Governor’s Office for Local Development



Online License Renewal

Online License Renewal

Online License Verification

Online License Verification

Health Care Facility Renewal

Utility Payments

City & County Financial Reporting



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Questions?

Lee K. TompkinsGeneral ManagerKentucky.gov

229 West Main Street, Suite 400Frankfort, KY 40601Office: 502-875-3733Fax: [email protected]

kentucky.gov project portfolio. kentucky interactive llc- draft confidential 2 kentucky interactive...

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