ALI ISAHACK

KENT MORGAN LYSELL3003 25TH Street SW CALGARY AB T3E 1Y2 CANADAMobile: (587) 718-0088

CAREER OBJECTIVES To increasingly improve my capability and experience in efficiently and effectively gathering system requirements - from workshops, webinars and interviews - across multiple internal teams and business departments; and To continuously improve my technical skills and ability to develop systems closely aligned to system requirements through an Agile project management (SCRUM) framework.

PROFESSIONAL PROFILE 20+ years of experience in over 36 projects in business analysis, processes and IT Systems Development and Integration; Possess two university degrees in Finance and Economics, professional training at a recognized vocational school towards obtaining a Certified Business Analyst Professional Certification (CBAP); Experience in a variety of ERP and IMIT systems, including IFS/ERP, Microsoft Dynamics CRM, SAP, Freebalance, Cognos Enterprise Planning/Contributor, Cognos Query Studio, Cognos Analysis Studio and Oracle Financials; Expert skills in Microsoft Excel for Data Analysis and Reporting using VBA, Pivot tables, etc. and MS Visio for process and business mapping; Well versed in many BA & IT Analytical tools and methodologies; Proven capability and experience managing requirements gathering from workshops, webinars and interviewing across internal teams and business departments; Ability to achieve high-quality results within established deadlines; Strong interpersonal, teamwork and mentorship skills; and Currently working on certifying as an Oracle Database Administrator and SQL ExpertEDUCATIONUniversity of Ottawa Baccalaureate in Commerce, Honours in Finance and Entrepreneurial Management, University of Ottawa (2002); Baccalaureate in Social Sciences-Economics, University of Ottawa (1999); and MBA-level course in project management using MS Project and the Project Management Body of Knowledge Manual, University of Ottawa (2000).Algonquin College Oracle Database Administration certification courses (2012): Data Modelling and Relational Database Design (Final mark 97%); Oracle Database 11g: Introduction to SQL (Final mark 92%); and Oracle Database 11g: Administration Workshop I. Studying for Oracle SQL Certified Expert exam.Hi-Tech Institute Completed Certified Business Analyst Professional (CBAP/ITBA) program and earned certificate (2011).Other Completed three-day Agile training and earned certificate (2014); and Microsoft Excel Specialist Certification (2004).

KEY PROFESSIONAL EXPERIENCE (selected from 36 projects spanning 20+ years)1. IFS Systems Business Analyst, Unimin Corporation (extended contract)Jun 2015 Dec 2015IFS ERP 9.0 Implementation & Integration Requirements Gathering and Development Met with clients to discuss issues regarding supply management reporting issues Troubleshooted Distributed Orders which were not being reflected correctly after integration from QTS (Quality Transportation Services Discussed other IFS 9.0 reporting requirementsLLamaSoft Implementation & Technical Lead Team lead for gathering requirements for LLamaSoft Transportation Network Optimization project Gathered requirements for optimization constraints which were inputted into LLamaSofts Optimization Tool Merged rail freight data into linked tables of data Performed the role of gatekeeper for all dataIFS ERP 9.0 Report Development Developed VB/macro-driven Excel tool for gathering and tracking system and report requirements Created IFS 9.0 Report Design Specification mockups using this Excel tool2. IFS Systems Business Analyst, Flexpipe Systems, A Division of ShawcorApr 2014 Jan 2015INTELEX QUALITY MANAGEMENT SOLUTIONS IMPLEMENTATION Conducted business analysis and created RAD demonstration models for Flexpipe's Service Statistics system to ensure that all relevant metrics were developed and agreed upon by all stakeholders.MICROSOFT DYNAMICS CRM IMPLEMENTATION Engaged in requirements elicitation and management and training workshops with all CRM stakeholders during the planning and implementation of the CRM; Performed CRM technical resource and system administrative tasks; Provided support in defining/redefining existing processes using MS Visio 2013; Built, tested and verified CRM solutions with core team members; and Mentored core team members on end user training.IFS ERP IMPLEMENTATION Developed process maps of existing IFS processes using MS Visio 2013 for training purposes; Built, tested and verified ERP solutions in IFS with core team members; Mentored core team members on end user training; Analyzed, recommended and implemented additional IFS functionality into appropriate business processes (Bill 198 compliance); Reviewed and optimized existing IFS applications & processes; Gathered business requirements and translated them into technical requirements for the creation of application features, enhancements and functions; Captured, consolidated and communicated information from SMEs to rest of team; and Conducted cost/benefit analysis.AGILE PROJECT MANAGEMENT Followed the SCRUM framework using Agile software called Rally Project Management; and Engaged in daily SCRUM meetings whereby our progress was tracked using a points system.

3. Senior ERP/Business Analyst, Brookfield RenewableJan 2012 Dec 2012 Provided third-level IT support and solution analysis and implementation for the ERP, Industrial and Financial Systems (IFS); Developed security management documentation for the ERP IFS system; Recommended and documented changes to the IFS system to expedite back-end security management setup; Engaged in new company creation by modifying code part values (SOA methodology); Developed workflow analysis to streamline the security management process to expedited security & access setup; Adhered to and engaged in process analysis to meet, Sarbanes-Oxley act (Bill 198) protocols; Engaged in SQL programming using SQL Developer in the context of report building and troubleshooting; Logged, analyzed and followed up on service calls to resolution using the incident management tool, HEAT, with successful, expedient solutions and commendations in addressing issues such as: Security setup and management using Solution Manager; New employee setup for expenses and time registration; Position Access, Company Access, Positions, Graphical Position Structure analysis and modifications; Delegation of authority setup and management and configuration; New company creation using code part values modifications and new user security settings; New user groups, permission set modifications, access to Quick Reports, etc.; Segregation of duties monitoring via modifying security objects in end-user and functional roles; and Creating Access Informational Layers (IALs) in conjunction with Crystal Reports and Quick (SQL) Reports. Performed research and testing for solutions and resolutions; Provided one-on-one end user training for the Maintenance and Rentals modules; Provided application security access request processing and administration; and Documented and maintained support for operational procedures.

4. Systems/Cognos BA, Indian and Northern Affairs Canada (DIAND)Jan 2009 Mar 2010 Implemented Cognos Business Intelligence (BI) tools within DIAND, such as the Enterprise Planning/Contributor Financial Status Reporting (FSR) system; Provided design, development, accounting knowledge, IT and business process support in developing the FSR system using Cognos 8 BI and Enterprise Planning tools such as Contributor, Analysis Studio, Query Studio and Report Studio; Incorporated the Cognos Implementation Methodology (Systems Development Life Cycle - SDLC) to monitor the impact of system requirement changes on the various BI models and tracking requisite changes; Created Swimlane diagrams using MS Visio 2010 to illustrate the process flows for all three Cognos Enterprise Planning Contributor development models as well as the "As Is" and "Too be" models; Created process flow diagrams using MS Visio 2010 to illustrate the user acceptance of the models and report and testing cycles; Created and updated the business requirement documentation underpinning the FSR deliverables for models and reports and provided development support in creating the FSR reports (Reports Studio); Interfaced between clients and the development team to ensure that the appropriate FSR system was developed and the requirements met; Conducted system and quality assurance testing, coordinated user acceptance testing; Maintained, monitored and documented model and test results in Test Track Pro; and Facilitated workshops to demonstrate the model capabilities and the gap between the "As is" and "Too be" models.

5. Senior Business/Financial Analyst, Canada Revenue Agency (CRA)Jan 2007 Aug 2008 Supplanted the current reporting system in SAP using advanced Excel-VBA solutions (macros, advanced arrays & sorting and pivot tables) communicated and marketed with all stakeholders; Conducted financial planning and analysis to deliver a full range of financial analysis services and advice to support the activities of the Deputy Assistant Commissioner and the Solutions Office through CRAs SAP R/3 and Cognos PowerPlay data cubes; Developed and published ReportNet reports based on PowerPlay (Cognos) data cubes; Developed and provided computer MIS software training to staff; Reviewed and understood current practices and processes in the Branch related to the Financial Management Process in support of the governments multi-year resource allocations to the Branch; Identified the existence of any of the following and reported accordingly: Insufficient, unnecessary or conflicting information being collected in the Corporate Administration System; Outdated specifications on data currently being collected in support of forecasts; Incomplete, missing or ambiguous information; and Financial data collected in the system, which may be open to misinterpretation. Verified realism - ensured the information and details contained in Budget Approvals and Projections recorded in CAS consistently reflected the costs of the work being done; and Met with the manager to discuss any comments or concerns to ensure that financial information contained in reports was consistent with line managers intentions and recommended improvements to CAS functionality in this regard.

PREVIOUS CLIENTS

Unimin CorpFlexpipe SystemsCity of Ottawa Fleet Management

Health Canada, MHPDDepartment of National Defense (DND)Destination Ottawa

Elections OntarioSenior Treasury Board Financial Analyst, Health CanadaPriceWaterhouseCoopers

Human Resources Development Canada (HRDC)Elections CanadaExport Development Canada (EDC)

Government of Nunavut/Rogue Data CorpAgriculture and Agri-Foods Canada (AAFC)Canadian International Development Agency (CIDA) - MIS Internship in East Africa

Canadian Nuclear Safety Commission (CNSC)Consulting and Audit Canada (CAC)Canada Mortgage and Housing Corporation(CMHC)

University of OttawaInnovapostC.M. Whittaker & Associates Ltd.

Treasury Board SecretariatDepartment of Indian and Northern Affairs Canada (DIAND)Bank of Montreal

FreebalanceCanadian Food Inspection Agency (CFIA)

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