ken spero - how best practice simulations address key leadership and interpersonal challenged in ed...
DESCRIPTION
Research shows that the quality of leadership is a critical factor affecting student achievement, teacher performance, and school culture, yet recent changes in educational policies and economics have often left school and district leaders more isolated and responsible for increasingly broad and complex roles and responsibilities. This has contributed to the growing frequency of leadership turnover, which is further complicated by the anticipated increases in retirements over the next several years. The loss of important, tacit knowledge that experienced leaders have gained in dealing with real-life challenges on the job poses a serious threat to educational quality and could have devastating effects on our schools. This session will focus on a simulation driven approach that we are taking to accelerate the development of new or less experienced principals and superintendent– and in particular, to help them acquire the complex set of contextual understandings and skills that they need to make challenging decisions in the face of uncertainty and time pressure.TRANSCRIPT
KEN SPEROJULY, 2014
Experience Design Methodology and Simulation for Professional Development
EXPERIENCE IS THE BEST TEACHER
Today’s Session Outline
1. Why use Simulation2. Play a Sim3. Experience Design Methodology4. QA
Why use Simulation?
Experiencing Best Practices Enables Critical Thinking
# 1
Tendency towards Mindlessness
Noel Burch - Gordon Training International (Abraham Maslow)
Tendency towards Mindlessness
Noel Burch - Gordon Training International (Abraham Maslow)
Really?!?
WHY USE SIMULATION?Leaders and Faculty face
Extreme overlapping challenges
Today’s Job Interview for
a New Principal
# 2
Why use Simulation?
We have far more data, evidence, and computer models to make decisions today, but that also means we have far more information overload and excessive choice proliferation. The number and complexity of choices seem to be growing beyond our abilities to analyze, synthesize, and make decisions. The acceleration of change reduces the time from recognition of the need to make a decision to completion of all the steps to make the right decision. … Many of the world's decision making processes are inefficient, slow, and ill informed.1
1The Millennium Project, “15 Global Challenges. Facing Humanity,” last modified 2009, http://www.millennium- project.org/millennium/challeng.html.# 3
Assessment (Evaluation) What & How
Vs.
Development (Resilience) Why & When
“Good judgment is the result of experience.
Good Experience is often the result of bad judgment.”
Why use Simulation?
# 4
“We are all about practicing all the time,
only deliberate practice leads to mastery.”
(Ferdi Serim, New Mexico)
Why use Simulation?
# 5
Play a Sim – Dress Code
Play Simulation
Debrief – What scenario did you find most compelling? Why?
Play a Sim – Other titles
Faculty Bullying
Angry Parent (Coaching accused of swearing at kids)
Switching Lesson Plan to Common Core
Experience Design: Creating Experience
Narrative flow – Power of Story Telling
Choice Options – Encourage Critical Thinking
Consequences – Make it Memorable
Scorecard feedback – Make it realistic / measurable
Narrative feedback – Repetition / memorable
Small Group debriefings and opportunities to share / expand the experience / consequences
Large Group debriefings to establish additional connections with larger initiative and/or subject matter
How does Simulation Provide Experience to Improve Decision
Making?
Why use Simulation?
Experience is the
best teacher
Sims provide experience - emotional engagement
Sims expand the evocable experience base, they become part of your experience portfolio/“gut”
Sims encourage a Systems Thinking approach – Cause & Effect
Sims consequate Mindlessness and encourage Mindfulness
Sims provides an opportunity for participants to learn from failure, to Fail Forward
Sims enable time acceleration to feel affects of delay
Sims provide a bridge between:Engagement Retention Retrieval
Sims leverage the power of Storytelling
Setting the Stage
Learning Continuum
Learning Continuum Revised
Instructional Design
Instructional DesignNarrative –
Experience Design
The Cynefin Framework
Snowden, D. J., & Boone, M. E. (2007). A leader's framework for decision making. Harvard Business Review, 85(11), 69-76.
It explores the relationship between man, experience, and context
and proposes new approaches to communication, decision-making, policy-making, and knowledge management in complex social environments.
Why use Simulations (Cont’d)?
Experience Design: Authoring Simulations - Scorecards
“As we sail thru life, don't avoid rough waters, sail
on because calm waters won't make a skillful
sailor.” (Annonymous)
“I’m not afraid of storms, for I’m learning how to
sail my ship.” (Louisa May Alcott)
Experience Design: Authoring Simulations - Scorecards
Observable behaviors that
demonstrate/manifest the Learning Objectives
Specific considerations/Effects that Tradeoff of
each other – Critical Thinking
Affected Stakeholders – Ripple Effect (Double)
Time Capturing flow on timeline
Timing of consequences
Time to make a decision
Experience Design: Scorecards – Ripple Effect
Contact Info:
Ken Spero [email protected]• 25 years of experience with Simulation• CEO, Ed Leadership Sims LLC• Adjunct Faculty at Penn GSE –
Experience Design & Simulation Technology (Penn CLO and MedEd)