keeping up with the pace, innotribe at larc
TRANSCRIPT
Keeping up with the Pace
Innotribe at LARC
Latin America Regional ConferenceJune 2012
• Guibert Englebienne CTO & Co-Founder, Globant
• Ivan Dos Reis Passos Head of Innovation, Itau-Unibanco
• Chris ConnSr. Business Manager, Initatives, Swift Americas
• Heather Schlegel Innovation Leader, Innotribe, Swift Americas
Our Speakers
Write your answer to this question on a Post-it
Escreva sua resposta a essa pergunta em um post-it
Escribe tu respuesta a esta pregunta en un post-it
What are your challenges?
Quais são os seus desafios?
¿Cuáles son sus desafíos?
Stick it on the flipchart
Cole-o no flipchart
Pegue en el rotafolio
Icebreaker
Guibert Englebienne CTO & Co-Founder, Globant
Link
First Speaker
Ivan Dos Reis Passos Head of Innovation, Itau-Unibanco
Second Speaker
Tales of Innovation at Itau UnibancoIvan Passos – Innovation WMS
Swift LARC – June 26, 2012
Innovation at Work
CULTURE PROJECTS
What we bring to the organization
In-depth understanding of the customer
Leave of absence fromthe comfort zone
A constant look into the future
Differentiated and higher value experiences to our customers
Heather Schlegel Innovation Leader, Innotribe, Swift Americas
Third Speaker
Building Blocks
Part of
The Team
Incubator
Events
Trends
The Network
Internal Innovation
Start-Up Challenges
Castle & SandboxInnovation Challenge
Designed for interaction
Technology
Non-TechnologyBoosting the Financial Industry
The tribefor collaboration
With passion
Megaphones
Proof of Concept
Enablers group
Innotribe is Swift’s initiative to enable collaborative innovation in financial services.
The History
• Innotribe Brand is born• First Innovation Challenge• Innotribe @Sibos (Amsterdam), 3 streams, 200 people
• Megaphones - 3 innovation challenges• Innotribe.com – 12 PoC’s – Design team• Innotribe @Sibos (Hong Kong), 6 streams, 1200 people• 12 events, internal + external
• Innotribe Incubator – 6 projects, 2 acceleration – Innotribe ENABLERS• Start-up challenge• Banks for a Better World (B4BW) first time• Innotribe @Sibos (Toronto), 8 streams, 2000 people• 50 events, internal + external. First Innotribe conference in Mumbai, India
• 4 Start-up challenges - global• 3 Innotribe conferences: New York, Bangkok and Belfast• Acceleration fund• B4BW session at Davos, WEF • Innotribe @Sibos (Osaka)
2009
2010
2011
2012
Incubator
The sandbox, a safe environment for experimentation.
The castle, the solid bedrock of your business with operational excellence.
The personwith an idea
?
Bringing the edge to the coreCorporate
Culture
Big Data
MyStandards
eBAM hub
Standards
Social Data
Mobile
API’s
Mash-ups
Cloud
Digital Identity
Enablers
Social Finance
EnablersDAG
LAP15
Samico
MyStandards
EnablersEnablers
Mercury
Dragonfly
B4BW
Future of Money
Fly Me to the MoonFlowers For Grandma
Future of Money Scenario Videos
Thought Leadership
our Tribe
CorporateCulture
Social Data
Cloud
Digital Identity
Enablers
Innotribe Events
Learning experiences, designed for interaction.
An interesting mix:
our Tribe
The Network
+ 1,000 followers
Startup Challenge
StartupEnablers
Financial Industry
Startup Challenge
Startup Challenge was initially an incubator project in 2011:
Acceleration phase in 2012:3 editions:
- Americas: feb. 8, NY Winners: P2P Cash Technology, and Gust- APAC: April 24, Singapore Winners: PlayMoolah, and Pendo Systems- EMEA: June 14, Belfast Winners: …
+ final event!at Sibos Osaka (Japan): 29 October – 1 November
The Team
Obrigado – Gracias – Thank you
Innotribe: http://www.Innotribe.com@Innotribe
Heather SchlegelInnovation LeaderSWIFT [email protected]+1.917.375.8630Twitter @heathervescent
Small Group Discussion
Discussão em Pequenos Grupos
Discusión en grupos pequeños
• How can Innovation be fostered in your organization? Region?• How can Innotribe help?
• Como pode ser promovida inovação na sua organização? Região?• Como poderia Innotribe ajudar?
• ¿Cómo se fomentará la innovación en su organización? Región?• ¿Cómo puede Innotribe ayudar?
Exercise
Chris ConnSr. Business Manager, Initatives, Swift Americas
Fourth Speaker
Three ways for banks to seize this strategic opportunity
Mobile payments
Latin America Regional ConferenceJune 2012
SWIFT’s role in mobile payments
• Standards and best practice– Member of Mobey Forum
– Participate in new ISO standard for mobile payments and banking
• SWIFTRemitPlatform for person-to-person payments, mobile-enabled
• Thought leadership & innovationWhite paper, forums for dialogue like Sibos, foster innovation through Innotribe
SWIFT Mobile Payments WP - LARC2012.pptx 43
What should SWIFT do more
in mobile payments?
Which new collaborative solutions
can support banks’ mobile payments
strategies?
SWIFT’s current role in mobile payments
SWIFT white paper on mobile payments
SWIFT Mobile Payments WP - LARC2012.pptx 44
Mobile payments are a top priority for banks
Have specific challenges
What should banks do next: “sit back & watch” or be pro-active?
Supported by collaborative solutions?
Mobile payments: top priority for banks
SWIFT Mobile Payments WP - LARC2012.pptx 45
• World population: 7 billion
• Mobile phones: 5 billion
• Bank accounts: 2 billion
By 2015
• 900 million customers
• USD 1 trillion transaction value
• 130 live services, 100 more planned, new projects every week
• Mobile is fastest growing payment technology
Ubiquitymobile phone
Customer adoption
Growth market
Select Latin American Countries
SWIFT Mobile Payments WP - LARC2012.pptx 46
Source: mobiThinking – ‘State of mobile in Latin America’, 2010
Yet 35% of Latin & Caribbean Americans have bank accounts - IADB
Specific challenges for banks
SWIFT Mobile Payments WP - LARC2012.pptx 47
Many new entrants
Immature business
Complex matter
• Many deployments but few with significant user base
• Several in pilot, some stopped
• Telcos, e-commerce companies now do payments
• Money transfer operators & card companies invest
• Un-harmonised legal frameworks, evolving technology
• Need for partnerships, banks may lack expertise
Unclear business case
• Up-sell for banks when payment becomes mobile?
• Revenue play in pure telco-led model?
48
Three strategic opportunities for banks
SWIFT Mobile Payments WP - LARC2012.pptx
Mobile banking
Use mobile phone to access your bank account
Mobile commerce
Use mobile phone to buy products
Mobile money transfers
Use mobile phone to send money to someone
Obstacles to global adoption
SWIFT Mobile Payments WP - LARC2012.pptx 49
• Legal frameworks not harmonised across countries
• Balance risk versus financial inclusion• Several countries took ‘proportionate approach’
R E G U L AT I O N
• No single provider covers whole world• Several partnerships & joint ventures• Divergent business objectives, views on revenue
sharing, mindsets, etc.
C O O P E R AT I O N
• Most systems are ‘closed loop’, objective is building critical mass
• Interoperability is needed for long term growth• No global solution yet – only few bilateral links &
hubs
I N T E R O P E R A B I L I T Y
Telcos are positioning for this business
SWIFT Mobile Payments WP - LARC2012.pptx 50
Linking up globally
Doing international money transfers
Mobile network operators Banks
Many run domestic mobile money transfer service• Now target international remittances• Are connecting to each other
Banks more likely to win in money transfers?
SWIFT Mobile Payments WP - LARC2012.pptx 51
A sustainable business?• Payments not a core activity• Small revenue ticket• Increasing costs• Increasing competition• Interoperability between MNOs?
Today
Tomorrow? A good business?• Core business• Sizeable• High margin business• Increase size of the pie vs. MNO led
Few have mobile payments service• Mainly for proximity payments• Typically only for their customers
Features of global mobile payments service
SWIFT Mobile Payments WP - LARC2012.pptx 52
Brand neutral, allow for differentiation
Include agency networks
Buy, not build
Run as agile, commercial company
Work off bank accounts
Simple, using mobile
phone numbers
Open API
Compelling and consistent offering
Who can bring banks together?
SWIFT Mobile Payments WP - LARC2012.pptx 53
Global bank
collaboration on mobile
payments
GSMASWIFT
Mobey Forum
ISO
A vendor
Conclusion: a shaping role for banks
SWIFT Mobile Payments WP - LARC2012.pptx 54
Questions & Answers
?55SWIFT Latin American Regional Conference - 2012 25-26 June 2012
56
Thank you
SWIFT Mobile Payments WP - LARC2012.pptx
Download the white paper at:http://www.swift.com/about_swift/White_papers
Chris ConnBanking & Corporate InitiativesSWIFT [email protected]+1.212.455.1812
Small Group Discussion
Discussão em Pequenos Grupos
Discusión en grupos pequeños
• What would it take to enable mobile payments?• O que seria necessário para permitir pagamentos por celular?• ¿Qué hace falta para los pagos móviles?
Exercise