keep your customer yours forever with enterprise crm software

11
Enterprise CRM Solutions The Roadmap to Great Customer Experience

Upload: renaissance-ecrm-solutions

Post on 08-Jan-2017

40 views

Category:

Business


0 download

TRANSCRIPT

Page 1: Keep Your Customer Yours Forever with Enterprise CRM Software

Enterprise CRM SolutionsThe Roadmap to Great Customer

Experience

Page 2: Keep Your Customer Yours Forever with Enterprise CRM Software

What is Enterprise CRM Software?

Not a software package

Not a database Not a call centre Not a loyalty program Not just client

satisfaction

It is a customer service program

A philosophy in its entirety

A solution providing great customer experience

Page 4: Keep Your Customer Yours Forever with Enterprise CRM Software

5 Key Tips to Keep Your Customer Yours

Forever With Enterprise CRM

Software

Page 5: Keep Your Customer Yours Forever with Enterprise CRM Software

Stay in Touch Regularly

Once a customer, always a customer should be the motto

Create a rapport with each customer individually

Page 6: Keep Your Customer Yours Forever with Enterprise CRM Software

Keep Responding on an Enduring Basis

Whatsoever may be the enquiry in terms of scope, cost, revenue – never let it go

Be sure of not missing out on any correspondence with the client

Page 7: Keep Your Customer Yours Forever with Enterprise CRM Software

Provide Instant & Focused Support

Immediate support provided to any kind of problem

High level of automation to store client queries

Page 8: Keep Your Customer Yours Forever with Enterprise CRM Software

Personalize Customer Relationships

Caters to requisite information of the customer and forms the base of creating a personal rapport with the client

Make the customer feel special

Page 9: Keep Your Customer Yours Forever with Enterprise CRM Software

Care for Customer’s Opinion

The customer is always right – a known fact

Be proactive through emails, survey forms, feedbacks etc.

Page 10: Keep Your Customer Yours Forever with Enterprise CRM Software

Encompasses enterprise workflow for a diversity of audiences like sales teams, service and maintenance teams, dealers and distribution channels

Aims to change the company’s ROI equation and achieve voluminous savings

Majorly contributive in enabling companies achieve ROI in just 4 months, for which proven statistics are available

SPEC INDIA’s Renaissance eCRM solution

Page 11: Keep Your Customer Yours Forever with Enterprise CRM Software

To know more about Renaissance:

Enterprise CRM Solution

Visit the link below and schedule a FREE DEMOwww.ecrmsolutions.co

Experience the Power of One