so you have a great app...now all you

need are customers

image source: http://www.quiltscapes.com/Images/RJR/8680-05.jpg

Image source: http://news.cnet.com/i/bto/20080710/itunes-app-official_540x404.PNG

The marketplace is crowded

So making an impact is critical

Technology is nothing without customers

Image source: http://2.bp.blogspot.com/_wcjPZ-qJFvE/TBzg5GrrcTI/AAAAAAAAIH4/Iel_86XbFp4/s1600/segway.jpg

image source: http://www.marieclaire.com/cm/marieclaire/images/music-band-concert-audience-med-28891212.jpg

Get the audience dancing

image source: http://mediafire.com.au/wp-content/uploads/2009/12/suprisedgirl_300x300.jpg

If I can’t make it work, I won’t come back

Delight your customers throughout their experience

image source: http://emywinchester.files.wordpress.com/2009/05/jump_for_joy2.jpg

image source: http://www.loc.gov/loc/lcib/0709/images/expand-bernscore.jpg

How do you deliver the perfect performance?

Make plans and allocate accountability

image source: http://www.mediacircus.net/toratoratora___5.jpg

image source: http://media.photobucket.com/image/rolling+stones+poster/Brendamartin116/MUSIC/Rolling-Stones-Poster-C12181205.jpg

Image is everything

And having a strong brand can set you apart

image source: http://s0.geograph.org.uk/photos/06/41/064146_8afe8275.jpg

If you build it, they will (not) come

image source: http://www.hongkonghustle.com/wp-content/photos/HK_Halloween_Hong_Kong_lines.jpg

image source: http://www.sibelius.com/products/sibelius/6/images/live_tempo.jpg

Keeping time is everything

Monitor and measure from the beginning

image source: http://www.young-germany.de

thanks...

...questions?

@KatyT