katrina disaster communications experience richard green, kr7l

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Katrina Disaster Communications Experience Richard Green, KR7L

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Page 1: Katrina Disaster Communications Experience Richard Green, KR7L

Katrina Disaster Communications

Experience

Richard Green, KR7L

Page 2: Katrina Disaster Communications Experience Richard Green, KR7L

Hurricane Katrina: By Sep 11, 2005

383 dead (more like 1200 now)

$62.3 billion aid approved by Congress

More than 50,000 Nat’l Guard troops

90,000 square miles affected

293,000 homes damaged or destroyed

More than 1 million people left their homes

Page 3: Katrina Disaster Communications Experience Richard Green, KR7L

Hurricane Katrina: By the Numbers*

Nearly 2 weeks after landfall 430,000 without power 24,000 without natural gas 500,000 no phone service Est. 170,000 public school students displaced 75% of schools sustained significant damage in

coastal areas

Giving had reached nearly $700 million * Associated Press

Page 4: Katrina Disaster Communications Experience Richard Green, KR7L

The ARRL Callout

“Attention All Amateurs... Amateur Radio emergency communication volunteers needed! (Sep 2, 2005) -- The ARRL now is seeking experienced Amateur Radio emergency volunteers to help supplement communication for American Red Cross feeding and sheltering operations in Mississippi, Alabama and the Florida Panhandle--as many as 200 locations in all. Special consideration will be given to operators who have successfully completed the ARRL Amateur Radio Emergency Communications course training (Level I minimum) to serve as team leaders.”

Page 5: Katrina Disaster Communications Experience Richard Green, KR7L

The Callout (cont)

“These volunteer operators will help to provide communication and equipment for relief efforts in the aftermath of Hurricane Katrina. If you’re interested and qualified, please send an e-mail message to [email protected], providing name, call sign, contact information and any equipment you’re willing and able to take along on a field deployment for an indefinite period. Volunteers may face hardship conditions without the usual amenities and will need to provide their own transportation to the marshaling area.”

Page 6: Katrina Disaster Communications Experience Richard Green, KR7L

My ResponseNAME:          Richard L. Green ADDRESS:    20730 SE 293 ST., KENT, WASHINGTON, 98042-6885 TELEPHONE:    253-630-1426 CALL SIGN:    KR7L OCCUPATION:    Retired, available immediately. TRAINING:    EMCOMM LEVEL 2 completed         HIPAA Certified (Hospital Portability and Accountability Act of 1996)         FEMA IS-00700 NIMS Certified         First Aid/CPR Current

MEMBERSHIP:    Maple Valley, Washington ARES         Western Washington Medical Services Emergency Communications Team

EQUIPMENT:    2 Meter mobile with power supply, emergency antenna mast system and collapsible J-pole.         2 Meter / 70 Cm Handheld         2 Meter / 20 Cm Mobile in vehicle with cross band capability.         HF transceiver.         Laptop with packet software and sound card interface.

Page 7: Katrina Disaster Communications Experience Richard Green, KR7L

Marshalling Area in Montgomery

Checking in with ARRL in Montgomery Alabama

Page 8: Katrina Disaster Communications Experience Richard Green, KR7L

Greg Sarratt, W4OZK, SM in Montgomery

Page 9: Katrina Disaster Communications Experience Richard Green, KR7L

Dennis, K7BV and Allen, W1AGP setting up W4AP at Montgomery

Page 10: Katrina Disaster Communications Experience Richard Green, KR7L

Can you spot the Heathkit 1000W linear amp?

Page 11: Katrina Disaster Communications Experience Richard Green, KR7L
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My Assignment

Report to the American Red Cross in Hattiesburg, Mississippi

South Central Mississippi Chapter on Hutchinson Avenue

Provide communications in feeding trucks or shelters

Page 14: Katrina Disaster Communications Experience Richard Green, KR7L
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South 17th Street in Hattiesburg, Mississippi

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30th Avenue in Hattiesburg, Mississippi

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Tree damage to home in Hattiesburg, Mississippi

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Shell Gas Station in Hattiesburg, Mississippi

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University of Southern Mississippi in Hattiesburg

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Roof of the bakery gone in Hattiesburg, Mississippi

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Hwy 11 at I-59 in Hattiesburg, Mississippi

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Highway 42 in Petal, Mississippi

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South Central Mississippi Chapter

Page 27: Katrina Disaster Communications Experience Richard Green, KR7L

The Mission – Five areas of

communication needs

Shelters

Feeding -- Kitchens to trucks

Client Service Centers (CSC)

Red Cross Operations Center

Red Cross Chapter House

Page 28: Katrina Disaster Communications Experience Richard Green, KR7L

The Implementation

Hattiesburg Coalition Repeater Network invaluable Three linked repeaters

2 Meter mobile rigs in the trucksHTs or mobile rigs in shelter or CSCsMobile rig in Operation CenterFull station at Red Cross Chapter House HF VHF/UHF Internet access

Page 29: Katrina Disaster Communications Experience Richard Green, KR7L

Hattiesburg Coalition Repeaters

Hattiesburg 147.315 +

Collins 146.985 -

Poplarville 145.410 -

All 136.5 Hz PLLinked for wide area coverage

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Shelters

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Hattiesburg Shelter

Forrest County Multi-purpose Center

Large conference site

Later at the Family YMCA

Later at the Lumberton Recreation Center

Page 33: Katrina Disaster Communications Experience Richard Green, KR7L

Sleeping at the Hattiesburg Shelter

Page 34: Katrina Disaster Communications Experience Richard Green, KR7L

K4YCR’s Em Comm station at the Hattiesburg Shelter

Page 35: Katrina Disaster Communications Experience Richard Green, KR7L

Raylawni Branch, RN at Forrest Co. shelter in Hattiesburg

Page 36: Katrina Disaster Communications Experience Richard Green, KR7L

Dr. Toxie Morris W5TMM at Forrest MPC Hattiesburg Shelter

Page 37: Katrina Disaster Communications Experience Richard Green, KR7L

Feeding

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Kitchen to Trucks

Kitchen at Main Street Baptist Church (MSBC)Emergency Response Vehicles (ERVs)Operators supplied 2 meter mobile rigsMag-mount antennas or use of ERV 6 meter antennaMost operators used PowerPole® connectors

Page 39: Katrina Disaster Communications Experience Richard Green, KR7L

2M mobile radio installed in the ERV

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ERVs loading at Main Street Baptist Church

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The Feeding TrucksMobile or fixed feeding used Mobile was house-to-house Fixed used churches, fire stations, or community

centers as a gathering place

I served on ERVs for three days ERV 3031 to Hintonville and surrounds both fixed

and mobile feeding ERV 2156 to Baxterville and south into the oil and

gas fields mobile feeding Fed power crews too

Communicated back to the kitchen the needs

Page 42: Katrina Disaster Communications Experience Richard Green, KR7L

Types of Messages

Number of meals served and estimate for the next day

Medical needs

Utility needs

Need for additional ERVs

Page 43: Katrina Disaster Communications Experience Richard Green, KR7L

JD Creel, WB4AWM at the morning 9 o’clock ERV meeting

Page 44: Katrina Disaster Communications Experience Richard Green, KR7L
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The NCS van at “Church Base”, W5ALL

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Inside the W5ALL NCS van

Page 47: Katrina Disaster Communications Experience Richard Green, KR7L

Loading ERV with hot food & snacks

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Getting the ERV loaded with food to take out

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Inside the ERV

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Cambros and clamshells

Page 51: Katrina Disaster Communications Experience Richard Green, KR7L

Handing out meals

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Hot lunches handed out at Main Street Baptist Church

Page 53: Katrina Disaster Communications Experience Richard Green, KR7L

Cleaning up back at the kitchen (MSBC)

Page 54: Katrina Disaster Communications Experience Richard Green, KR7L

Laundry trailer for volunteers

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Shower trailer for volunteers

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Overall view of part of the kitchen operation at MSBC, Hattiesburg

Page 57: Katrina Disaster Communications Experience Richard Green, KR7L

More hurdles to overcome

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Fixed feeding at Hintonville

Providing hot meals at Hintonville Nazareth Baptist Church

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Fixed feeding

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Ken VE3MNY and Dr. Smock in their ERV

Page 62: Katrina Disaster Communications Experience Richard Green, KR7L

Mobile Feeding

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Mobile feeding in rural Mississippi

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Receiving a hot lunch at Lumberton, MS

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Client Service Centers

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Client Service Centers Communications

HT or mobile radio

Sometimes difficult to impossible

May require stepping outside

Outside antenna or yagi helped immensely Using a handheld and gel cell

with the outdoor antenna at Purvis 1st Baptist Church

Page 69: Katrina Disaster Communications Experience Richard Green, KR7L

2 Meter antenna in the back of 1st Baptist

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Chris DeRienzo explaining the Purvis operation to security

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Receiving an appointment number

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Purvis CSC

Crowd gathers at Purvis

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Purvis CSC

Waiting in line at Purvis

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Processing applications for financial aid at Purvis

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Security at the back door

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Purvis CSC

Waiting in line early in the morning at Purvis MPC

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Purvis CSC

Waiting their turn in the grandstand at Purvis

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New Augusta CSC

Processing applications for financial aid

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New Augusta CSC

Reviewing applications and signing checks

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New Augusta CSC

Unloading water for staff and clients

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Red Cross Operations Center

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Red Cross Operations Center at First Baptist Church, Hattiesburg, MS

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Dusty, KC2GZY, at Red Cross OC First Baptist

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The Base Station at the Red Cross House

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Communications at the Chapter House

Full HF capability

VHF/UHF

Power supply

Tuner when needed

Operator provided equipment

Existing antennas

Manufacturer donated equipment

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Radio Station at the Chapter House

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Matt KV2N and Paul N0AH at the Chapter House

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Glen Sage, W4GHS, Hillsville VA, and Radio Officer for Carroll County, Virginia, our first team leader and

celebrity

Page 92: Katrina Disaster Communications Experience Richard Green, KR7L

Glen W4GHS

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Jim KT4FQ, Clarksville, Tennessee

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Relaxing after our evening planning meeting at the Red Cross Chapter

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Darryl K0GV and JD WB4AWM at the Chapter

House

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Richard KR7L, Grier KC5FJZ, & Wayne W9YYZ at the Chapter House

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Glen W4GHS at the Chapter House

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The Girl Scouts Lodge next to the Red Cross

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Inside the Girl Scouts lodge bunkhouse

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Set up a place to sleep wherever you can !

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Observations on operations

Very professional operationTactical call signs usedFormal net with NCS early onTransitioned to informal net later onOperators assigned and performed with no additional trainingExpected to know what to doSet up their own equipmentNobody’s equipment or batteries failed

Page 102: Katrina Disaster Communications Experience Richard Green, KR7L

More Observations

Began with 4 operators on 9/5/05

9 hams the day David and I arrived 9/9/05

Added 6 more on 9/12/05

Peaked at 21 hams and declined from there as some finished their stay or re-deployed elsewhere and the need declined

There were 3 of us left when we closed down at the Red Cross in Hattiesburg on 9/28/05

Page 103: Katrina Disaster Communications Experience Richard Green, KR7L

Lessons Learned

Get trained now to do the job

Take on the job of net control at home so it is easy to do in a stressful environment

Stress encountered … blood pressure up

Know your equipment but have manuals for those that have to take over

Headphones are a real asset

Follow FCC rules and take care of yourself

Page 104: Katrina Disaster Communications Experience Richard Green, KR7L

My Reactions

Started out with awe and amazement

Became compassion and sympathy

Transitioned into disaster fatigue and indifference

Ended up in boredom and cynicism

Page 105: Katrina Disaster Communications Experience Richard Green, KR7L

The People

Jack, N3BQB, York PA Darryl, N0GV, Minnetonka, MN

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The People

Steve, KB9X, Albert Lea, MN Jimmy, KT4FQ, Clarksville TN

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The People

Fred, N4OJT, Louisville KY Ken, VE3MNY, Tecumseth, ON

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The People

Adam, KC8HCE, student, Pickerington OH

Toxie Morris MD, W5TMM, Hattiesburg, MS

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The People

Terry, N7BDL, Gilbert, AZ and Alfred, W5ALL, our NCS and Chavez County DEC, Roswell, NM

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The People

Ann, N7EDC, Gilbert AZ Dennis, firefighter, Louisville KY

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The People

Allan (Dusty) KC2GZY, Buffalo, NY

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The People

Mat Marcus KV2N, Seattle, WA and Henry K4YCR, Forest, VA

Page 113: Katrina Disaster Communications Experience Richard Green, KR7L

Articles written by hams who were there

By Glen Sage, W4GHS www.w4ghs.org/Amateur_Radio_Standing_in_the_Breach.pdf

By Henry Wyatt, K4YCR www.theledgeronline.com/articles/05/9-23/katrina.htm

By Paul Veal, N0AH

www.eham.net/articles/12040

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Thank all y’all for watching

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AcknowledgementsThis presentation was made possible by the

generous contribution of photos by the following:

Steve Bonine, KB9X, Albert Lea, MNHenry Wyatt, K4YCR, Forest, VAAlfred Lindsey, W5ALL, Roswell, NMDarryl Ponder, K0GV, Minnetonka, MNLex Mason, KD5XG, Hattiesburg, MSKen Harris, VE3MNY, Tecumsch, ONThe Hattiesburg American

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Photo Gallery

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Army of bucket trucks at Hattiesburg, Mississippi

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Beach Boulevard in Bay St Louis, Mississippi

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Beach Boulevard in Pascagoula, Mississippi

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Boats in Gulfport, Mississippi

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Carrying all that is left in Biloxi, Mississippi

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Cherokee Glen in Biloxi, Mississippi

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Waiting in line for gasoline in Poplarville, Mississippi

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Damage near Wiggins, Stone County, Mississippi

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ERVs leaving to provide hot food to residents

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Clothing pours in to Gulfport, Mississippi

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First Baptist Church in Gulfport, Mississippi

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Phone numbers on a tree in Gulfport, Mississippi

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Kentucky State Police relaxing in camp

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Loading supplies at Gulfport, Mississippi

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Street in Pascagoula, Mississippi the day after Katrina hit

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Relief supplies at Waveland, Mississippi

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Sister gets a treat at Waveland, Mississippi

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Stocking up on donated supplies at Biloxi, Mississippi

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Tent City at Thames Elementary School near Hattiesburg, MS

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Thankful for obtaining MREs in Gulfport, Mississippi

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Tree cleanup in Hattiesburg, Mississippi

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What is left of the Waffle House in Gulfport, Mississippi

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Waiting for help on Washington Avenue in Pascagoula, Mississippi

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In front of the Red Cross Chapter House

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US 90 at Bay St Louis

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