kathleen ryan kathy innvar denise cappuccio bob zimmerer ... · may 8, 2014 . agenda • welcome -...

53
Kathleen Ryan Kathy Innvar Denise Cappuccio Bob Zimmerer Susan Taylor #AvayaPowerHour WELCOME! Marketing Power Hour May 8, 2014

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Page 1: Kathleen Ryan Kathy Innvar Denise Cappuccio Bob Zimmerer ... · May 8, 2014 . Agenda • Welcome - Kathleen Ryan • Spring ahead of your competition with these Enterprise Campaigns

Kathleen Ryan

Kathy Innvar Denise Cappuccio

Bob Zimmerer Susan Taylor

AvayaPowerHour

WELCOME Marketing Power Hour

May 8 2014

Agenda

bull Welcome - Kathleen Ryan bull Spring ahead of your competition with these Enterprise

Campaigns for UCampC and CEM ndash Kathy Innvar bull Accelerate the pace with these Midmarket and Networking

Campaigns ndash Denise Cappuccio bull 3Up Program ndash Bob Zimmerer bull One Source Updates - Susan Taylor bull Marketing Program News and Marketing Reminders ndash

Kathleen Ryan bull QampA

AvayaPowerHour

Kathy Innvar Enterprise Marketing Manager

innvaravayvacom

Spring ahead of your competition with these Enterprise Campaigns for UCampC and CEM

UCampC

Four Challenges of Mobility (Eng) Click here for Spanish and Portuguese

bull Message Increasing productivity to mobile workforce requires secure solution

bull Benefit Build a business case based on tangible case study examples

The Connected Experience (event in a box) (Eng) Click here for Spanish and Portuguese

bull Message Improve Collaboration among teams partners customers

bull Benefit Move opportunities to close

UCampC

Avaya Nortel Evolution Sales Toolkit (Eng)

bull Message Discuss roadmap (all portfolios)

bull Benefit Protect your base from the competition

The New Way We Collaborate bull Message Strategies for

innovation and collaboration bull Benefit Share Trends and

best practices ndash you are the expert

Vertical Campaign All portfolios

Hospitality bull Message Create the Connected

Guest Experience (Hotel of the future)

bull Benefit Demonstrate your knowledge with customer engagement technologies that can deliver personalized experiences

Healthcare (Eng On portal PMC shortly)

bull Message Increase Healthcare Quality and Decrease Costs

bull Benefit Articulate the vast benefits that Avaya solutions bring to the healthcare market

Customer Experience

CEM Launch Products bull Avaya Aura Experience Portal bull Avaya Intelligent Customer

Routing bull Avaya Proactive Outreach

Manager bull Avaya Aura Orchestration

Designer bull Check out Sales Plays for help

getting started

Get Smart at the Avaya Contact Center Learning Series (Eng since 2008)

bull Customers prospects partners Avaya Sales

bull Contact Center amp Customer Experience Suite

Sessions bullApril 8 - Enabling Multichannel from 4 to 400 agents

Customer Experience

Managing The Customer Experience Message Personalized Customer Service Benefit Position yourself as the experts in helping customers maintain long-term customer relationships

Transform your business one great interaction at a time (Eng May) Message Improving Customer Experiences in the Omnichannel Age Benefit Maintain your customer base by showing customers how to best maintain theirs

Your Action

Next Steps 1 Visit PMC regularly for new campaigns 2 Review the campaign overviews for

alignment with your objectives 3 Co-brand the assets and start generating

leads 4 Questions

1 Contact your Channel Marketing Manager 2 Contact your Channel Account Manager 3 Contact Kathy Innvar at innvaravayacom

Denise Cappuccio

Americas Marketing Manager dcappuccioavayacom

Accelerate the pace in Small Midmarket Business IP Office amp Networking

Networking Campaigns

Completed The Most Connected Games Ever

Case study + Jan 22 Webinar presented by IDC Analyst Rohit Mehra amp Avaya Jean Turgeon IDC webinar on-demand + 3min Sochi VP technology interview Video Video II IDC whitepaper infographic Post Sochi wrap-up Case Study Whitepaper Video III

bull Sochi Partner Toolkit 4 Sochi on PMC

Jan 7

Feb 4

Feb 25

May 6

Networking Q2 Webinar

IP Video Surveillance ndash ldquoHow We did Itrdquo Webinar hellip quarterly educational technology session

bull Held Thursday March 6 2014 bull Featured three customers who shared their

successful deployments bull Key message ndash Video Surveillance is only as good

as the network it runs on bull Industry focus Gaming Government and

Transportation bull Webinar ldquoon-demandrdquo always on

Networking New Campaign

Networking

bull Video Surveillance Trend Advisor Infographic - Growing Security Concerns and New Technologies THE TIPPING POINT OF SURVEILLANCE

- The One Question You Should Ask This Year IS MY IP NETWORK READY

bull Virtualization Trend Advisor Infographic

- Virtualization The 5 Trends That Can Extend Its Value - The Rise of Real-Time Applications - Network Virtualization - Virtual Desktop Infrastructure (VDI) - Fully Integrated Virtualized Solutions - Software Automation and Orchestration

bull And more campaigns amp assets to leverage on PMC eg Network Agility etc

PMC Campaign Assets bull Partner branded emails bull Banners bull Personalized email blasts bull Registration page to capture

leads bull Reporting

Small Midmarket Business Campaign

Avaya IP Office 90 Enable anywhere anytime collaboration with an Avaya midmarket solution

Full-size collaboration solutions for midsize companies (US Canada March 20th)

Assets e-Book Avaya can

deliver a seamless experience for voice video mobility regardless of device

TLC Cake Boss video Avaya provided a full solution that met the needs of this growing business

Small Midmarket Business New Campaign

Avaya IP Office Contact Center Interact and Growhellip imagine a simple multichannel solution for midsize businesses

Portfolio Product GA Theatre

IP Office Contact Center

11 March IPO CC

24 Jun Contact Center Select USCAN

Global

Avaya IP Office Contact Center Partner Sales Readiness Resources IP Office Contact Center Partner Deck IP Office Contact Center QampA - Public IP Office Contact Center QampA - Confidential IP Office Contact Center Technical FAQ IP Office Contact Center Technical Feature Brief and Use Cases

Small Midmarket Business New Campaign

Avaya IP Office Contact Center Interact and Growhellip imagine a simple multichannel solution for midsize businesses

For Partners - Midmarket Kit an all-in-one resource doc - Co-brand-able emails and assets - Partner News - Avaya Partner Connection Days - Avaya Executive Partner Forum - Avaya Partner U - Avaya Enablement Webinars - Avaya Connectandwin - Avaya Power Hour Sessions - Avaya Market Leaders amp PMC - Content Syndication Social Media

Next Steps

bull Visit PMC regularly for new campaign assets for you to use in alignment with your strategy and objectives

bull Co-brand the assets and start generating leads bull Visit the partner portal pages

ndash Small and Midmarket Business ndash Networking

bull Contact us for help - your Channel Marketing Manager - your Channel Account Manager - or me at dcappuccioavayacom

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Stepping Up Your Solution Presentations Demo Coaching Program

Bob Zimmerer Senior Manager Global Partner Enablement May 2014

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

The following presentation contains information that may permanently change the way you present and demonstrate Avaya solutions ndash causing faster sales cycle time greater consideration and more sales

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Why we do demoshellip

helliphave you been here before

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

What is the real value of a demo Create a dialog with the customer

Hands-on demo experience

Prove the solution works

Test drive the applications

Help customers see the benefit

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Not All Demos Are Equal Product Demos

Configured functional platform Basic features and functionality

Scenario Demos Product demos + Scripted to highlight differentiators

Advanced Demos Scenario demos + Integrated solutions including 3rd party applications Vertical scenarios

Changing The Language Of

Demos

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Picking The Right Demo Product

Focus on features and functionality Best for product training and RFP response

Scenario Tailored to customer needs and business goals Best for building support with LOB decision makers

Advanced Built to target a specific vertical or business use case Best at showing customer an integrated custom solution

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Some Examples Of Demo Resources Animated PPT

Videos

DemoAvaya

Virtualized Demos

Demo Kits

Lab Demos

EBCCBC

Trials

Increasing Com

plexity

Greater ldquoR

ealismrdquo

Increasing Cost

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Matching The Demo To The Sales Cycle Save more technical or customized demos for later in the sales cycle

Technical Depth

Cus

tom

izat

ion

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Matching The Demo To The Sales Cycle Save more technical or customized demos for later in the sales cycle

Technical Depth

Cus

tom

izat

ion

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Presentation Title

Presenter Name(s) Job Title Date

New Program Launch

27

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

3Up Program For Demo Success Sign Up ndash Commit

Plan with your customerpartner Commit to a great demo experience

Set Up ndash Prepare Match the best demo Configure devices and test

Step Up ndash Execute Practice your demo Practice telling your story

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

3Up Demo Coaching New Program Concept

Avaya ldquopanel of expertsrdquo will provide specific demo feedback to partners to help them enhance their demo presentation and win the deal

Partner Benefit Get demo feedback from Avaya experts Practice your demo in a safe environment

Partner Requirements Current Avaya certification Opportunity with a demo presentation looming

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

30 copy 2014 Avaya Inc Avaya ndash Confidential amp Proprietary Do not duplicate publish or distribute further without the express written permission of Avaya

3Up On Partner Portal

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Get Started Today

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Sign Up Site Global Coverage

US amp Canada Now EU CALA Soon GGM APAC Next

Avaya Connect Support Medal Requirement Expert Specializations

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Quick Examle - Use A Winning Strategy Show How Solution Supports Customer Goals

Demo a simple solution example (scenario)

Verify Validate Review

Use QampA to discover customer needs

Customer leads deeper demos (product)

Scenario Demo

Q amp A

Product Demos

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Next Steps For Partners Start Using 3Up Method

A Winning Demo Strategy rArr Checklists amp Scenarios

Leverage Avaya Demo Resources amp Best Practices

Try New Tips amp Tricks To Improve Your Demos

Register For A 3Up Coaching Session

Pick An Opportunity And Get Started

April 2014 PCC Spring 2014 Conference April 27 ndash May 1 2014 Dallas TX wwwpccamericasorg Twitter PCCAmericas

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

EASE OF DOING BUSINESS FROM OPPORTUNITY TO ORDER

Including One Source Evolution

Susan Taylor Avaya One Source Global Program Manager May 8 2014

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 37

Please Join Us for our One Source monthly Content review

Avaya One Source continues to streamline Avaya channel processes and tools with a roadmap of upcoming improvements Partners and Avaya associates should plan to attend this monthly webcast to gain advance notice of the capabilities that are planned and the impacts these will have on your systems interfaces and workflows Add these monthly webcasts to your calendar May 15 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIzAAOampId=a3j30000000KzgQAAS June 12 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ4AAOampId=a3j30000000KzgQAAS July 17 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ9AAOampId=a3j30000000KzgQAAS May 14 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIVAA4ampId=a3j30000000KzgQAAS June 11 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIaAAOampId=a3j30000000KzgQAAS July 16 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIfAAOampId=a3j30000000KzgQAAS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 38

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

PRODUCT OFFERS

MARKETING PROMOTIONS

B2B WEB SERVICES

PRICING

SYSTEM CHANGES

OTHERhelliphellip

ONE SOURCE ndash GTM Summary Template

bull SINGLE GTM RELEASE CONTENT EACH MONTH OF ALL CHANGES

bull ALL OFFERS NEED TO BE SALESPARTNERDISTRIBUTOR-FRIENDLY AT POINT OF LAUNCH

bull ALIGNMENT TO LIFECYCLE MANAGEMENT CHANGES

bull PROVIDE 60-DAY ADVANCE NOTIFICATION OF CHANGES TO SUPPORT YOUR READINESS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 39

May 2014 Avaya One Source (A1S) Content

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 40

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

Networking to Red for US and Canada Transfer of Networking portfolio from Blue supply chain to Red supply chain

Support for Select Partner Product Codes (SPP) SPP List pricing in OneSource Vendors Suggested Retail Price AVAYA net pricing to Distributor via automated discounting SPP Distributor sell price to Partners can be managed via OneSource Selling Price Admin

EC Admin - Performance improvements in the Price List Admin functionality iePrice List Admin Page Load Selling Price Upload Also Error page enhancements

EC Data - Show friendly error page to external users

MARKETING PROMOTIONS

Transition plan for Marketing promotions Any valid promotion approval generated by the legacy promotion processes will be accepted

for order submittal up to May 30 2014 subject to compliance with approval terms As of June 1 2014 the only acceptable method of submitting a promotion claim (for those

promotions available on One Source MPM) will be for orders with promotional codes and approvals generated by the One Source toolset via the Marketing Promotions Module (MPM)

Details on all available promotions available from the following link

B2B WEB SERVICES

B2B Web Services is a service available to Distributers More information in detailed section of this presentation

Next available window for Distributer activation is June 2014

PRICING

Several Price Increases Decreases and NPI ndash captured in the 60 day (for price increases) and 7 day (for price decreases) price notifications

$001 codes moving to MPG 1Z Canada Fx rate change

May 2014 GTM Content Summary

Kathleen Ryan

Marketing Programs kryan1avayacom

AvayaPowerHour

Marketing Program News and Reminders

copy 2011 Avaya Inc All rights reserved 42

Avaya Connect Partner Appreciation Kit Customizable materials available on Partner Marketing Central Certificate

HTML and OFT Emails

Social blog posts

Thank you letter

Downloadable logos and esignature

Why should you register for Content Syndication NOW

bullWill take you 10 minutes or less to set up bull All content resides on your web site bullEnhance your site with very rich content for your customers to see including an extensive collections of videos whitepapers and brochures bullCapture leads within the syndicated experience and send them directly to you bullKeep your Avaya product information accurate and current 100 of the time

copy 2013 Avaya Inc All rights reserved 46

Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP

Why do partners have limited Social Media activities ndash Lack of Content to Tweet or Post ndash Lack of resources to gather content or to post content ndash Lack of acumen on what to TweetPost or how to TweetPost ndash Lack of Tools to deliver content to their customer communities

How can Social Media for Avaya CSP help ndash Consistent delivery of Social Media Content (TweetsPosts)

ndash Content will include Unified Communications Contact Center Networking and Thought Leadership 1 ndash 2 posts per day

ndash Once activated the system can automatically push TweetsPosts out to your community We do the heavy lifting for you

ndash No expertise needed ndash it will be done automatically for you ndash The Avaya Content Syndication infrastructure will be used to

drive the discussion for you ndash Itrsquos FREE

copy 2013 Avaya Inc All rights reserved 47

Social Media with Avaya Content Syndication ndash What is the program What is Social Media for Avaya Content Syndication (CSP)

ndash Expansion of Avaya CSP to utilize the new Social Media tool ndash Social Media content will be regularly made available to TweetPost to your partners ndash Avaya will ldquoTweetrdquo on your behalf The Tweet will go out from your Twitter account so it will engage your

customers in the conversation ndash Links in the Tweet will drive customers to the Avaya Content Syndication page on YOUR Website ndash Support for Twitter now with LinkedIn and FaceBook in June

Why should Partners use this offer ndash Leverage social media to connect and engage your audience online ndash Serve as a command center for Avaya social media communications ndash Drive access to great content for your customers ndash Greatly increase Social Media traffic ndash Further build your brand identity and enable you to be viewed as a subject matter expert in the social media

environment ndash Enhance your brand by contributing to and learning from conversations your customers are having online ndash Highly cost-effective complement to any marketing strategy (Free) ndash Generate leads through the utilization of the Avaya Content Syndication program

How do you get access ndash To access the Social Media module you as a current Avaya Content Syndication user will need to go into the

system and authorize access The process will take you less than five minutes and you will have immediate access to the tool for FREE As you know the link to the site is wwwavayacomcsp

copy 2013 Avaya Inc All rights reserved 48

Social Media ndash Authorizing Tweets To approve a tweet

ndash Click on the ldquoSocial Contentrdquo tab from the top navigation bar

ndash Tweets in gray have not yet been published to your twitter account Once a tweet is published to your twitter account the tweet will show in red

ndash Click the un-published tweet to review the content and publish

To publish the tweet ndash simply check the ldquoPublish to

channel nowrdquo option and then click ldquoSave and Closerdquo

ndash You should then see the tweet appear in your Twitter feed

copy 2011 Avaya Inc All rights reserved

49

New MarketLeaders Branding Kit Fully customizable options

Option 1 (tablecloth plaque pull-up banner) ndash Partner price = $800

Option 2 (cell phone battery chargers) ndash Quantity of 50-100 ndash Partner price will vary by quantity (starting at $670)

50 discount on stocked Branding Kit ndash 3 times 5 banner ndash 11 times 18 desktop banner ndash 9 times 12 and 3 times 5 signs ndash 1-GB USB drive ndash 5 mouse pads ndash 15 executive pens ndash 25 4 times 3 notepads ndash 22 duffle bag ndash 8 table cover

Limited quantities available for Silver Gold and Platinum Kits Partner Price $500 $250

Marketing Reminders

Register for the next Getting Started with Avaya Marketing Webinar to learn all about our Marketing Programs ndash Wednesday May 14th 200 ndash 300 est to learn abouthellip Partner Marketing Central ndash Free ready to use customizable marketing collateral and helpful resources designed to help you drive leads MarketLeaders ndash Affordable turnkey marketing programs to fill your pipeline Content Syndication - Free real time Avaya product information directly to your web site

Links for registrations to come in follow-up email

What is PMC A FREE self-service website to help Avaya channel partners create and execute marketing campaign materials to support lead generation activities increase sales funnels and drive greater revenue

PLAN-EXPLORE-EXECUTE bullMarketing Planning guides and templates

bullReady made multi touch campaigns bullSales OFT files

bullTelemarketing scripts bullPosters print ads and online banners

bullEnewsletter emails and downloadable articles bullEvent and Seminar in a Box

bullLead notification and reporting bullEnhanced customization

bullCo-branded banners and landing pages bullEnhanced reporting and analytics

bullCRM Integration bullSocial Media integration bullLibrary search function

bullSite map PMC User Experience in 7 languages and all

materials in English Spanish and Portuguese and some in French Dutch Italian German and

Russian

52

Stay informed about events news and program updates bull ldquoLikerdquo the Avaya MarketLeaders Facebook page

Connect and Share

VISIT wwwavayamarketleaderscom

CALL 855-AVAYA-ML [(855) 282-9265]

EMAIL AvayaMLglgcom

  • Slide Number 1
  • Slide Number 2
  • Slide Number 3
  • UCampC
  • UCampC
  • Vertical Campaign All portfolios
  • Customer Experience
  • Customer Experience
  • Your Action
  • Slide Number 10
  • Networking Campaigns
  • NetworkingQ2 Webinar
  • Networking New Campaign
  • Small Midmarket BusinessCampaign
  • Small Midmarket BusinessNew Campaign
  • Small Midmarket Business New Campaign
  • Next Steps
  • Slide Number 18
  • Slide Number 19
  • Why we do demoshellip
  • What is the real value of a demo
  • Not All Demos Are Equal
  • Picking The Right Demo
  • Some Examples Of Demo Resources
  • Matching The Demo To The Sales Cycle
  • Matching The Demo To The Sales Cycle
  • Slide Number 27
  • 3Up Program For Demo Success
  • 3Up Demo Coaching
  • 3Up On Partner Portal
  • Get Started Today
  • Sign Up Site
  • Quick Examle - Use A Winning Strategy
  • Next Steps For Partners
  • Slide Number 35
  • Slide Number 36
  • Please Join Us for our One Source monthly Content review
  • ONE SOURCE ndash GTM Summary Template
  • Slide Number 39
  • Slide Number 40
  • Slide Number 41
  • Avaya Connect Partner Appreciation KitCustomizable materials available on Partner Marketing Central
  • Slide Number 43
  • Slide Number 44
  • Why should you register for Content Syndication NOW
  • Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP
  • Social Media with Avaya Content Syndication ndash What is the program
  • Social Media ndash Authorizing Tweets
  • New MarketLeaders Branding Kit
  • Marketing Reminders
  • Slide Number 51
  • Connect and Share
  • 13VISIT wwwavayamarketleaderscomCALL 855-AVAYA-ML [(855) 282-9265]EMAIL AvayaMLglgcom
Page 2: Kathleen Ryan Kathy Innvar Denise Cappuccio Bob Zimmerer ... · May 8, 2014 . Agenda • Welcome - Kathleen Ryan • Spring ahead of your competition with these Enterprise Campaigns

Agenda

bull Welcome - Kathleen Ryan bull Spring ahead of your competition with these Enterprise

Campaigns for UCampC and CEM ndash Kathy Innvar bull Accelerate the pace with these Midmarket and Networking

Campaigns ndash Denise Cappuccio bull 3Up Program ndash Bob Zimmerer bull One Source Updates - Susan Taylor bull Marketing Program News and Marketing Reminders ndash

Kathleen Ryan bull QampA

AvayaPowerHour

Kathy Innvar Enterprise Marketing Manager

innvaravayvacom

Spring ahead of your competition with these Enterprise Campaigns for UCampC and CEM

UCampC

Four Challenges of Mobility (Eng) Click here for Spanish and Portuguese

bull Message Increasing productivity to mobile workforce requires secure solution

bull Benefit Build a business case based on tangible case study examples

The Connected Experience (event in a box) (Eng) Click here for Spanish and Portuguese

bull Message Improve Collaboration among teams partners customers

bull Benefit Move opportunities to close

UCampC

Avaya Nortel Evolution Sales Toolkit (Eng)

bull Message Discuss roadmap (all portfolios)

bull Benefit Protect your base from the competition

The New Way We Collaborate bull Message Strategies for

innovation and collaboration bull Benefit Share Trends and

best practices ndash you are the expert

Vertical Campaign All portfolios

Hospitality bull Message Create the Connected

Guest Experience (Hotel of the future)

bull Benefit Demonstrate your knowledge with customer engagement technologies that can deliver personalized experiences

Healthcare (Eng On portal PMC shortly)

bull Message Increase Healthcare Quality and Decrease Costs

bull Benefit Articulate the vast benefits that Avaya solutions bring to the healthcare market

Customer Experience

CEM Launch Products bull Avaya Aura Experience Portal bull Avaya Intelligent Customer

Routing bull Avaya Proactive Outreach

Manager bull Avaya Aura Orchestration

Designer bull Check out Sales Plays for help

getting started

Get Smart at the Avaya Contact Center Learning Series (Eng since 2008)

bull Customers prospects partners Avaya Sales

bull Contact Center amp Customer Experience Suite

Sessions bullApril 8 - Enabling Multichannel from 4 to 400 agents

Customer Experience

Managing The Customer Experience Message Personalized Customer Service Benefit Position yourself as the experts in helping customers maintain long-term customer relationships

Transform your business one great interaction at a time (Eng May) Message Improving Customer Experiences in the Omnichannel Age Benefit Maintain your customer base by showing customers how to best maintain theirs

Your Action

Next Steps 1 Visit PMC regularly for new campaigns 2 Review the campaign overviews for

alignment with your objectives 3 Co-brand the assets and start generating

leads 4 Questions

1 Contact your Channel Marketing Manager 2 Contact your Channel Account Manager 3 Contact Kathy Innvar at innvaravayacom

Denise Cappuccio

Americas Marketing Manager dcappuccioavayacom

Accelerate the pace in Small Midmarket Business IP Office amp Networking

Networking Campaigns

Completed The Most Connected Games Ever

Case study + Jan 22 Webinar presented by IDC Analyst Rohit Mehra amp Avaya Jean Turgeon IDC webinar on-demand + 3min Sochi VP technology interview Video Video II IDC whitepaper infographic Post Sochi wrap-up Case Study Whitepaper Video III

bull Sochi Partner Toolkit 4 Sochi on PMC

Jan 7

Feb 4

Feb 25

May 6

Networking Q2 Webinar

IP Video Surveillance ndash ldquoHow We did Itrdquo Webinar hellip quarterly educational technology session

bull Held Thursday March 6 2014 bull Featured three customers who shared their

successful deployments bull Key message ndash Video Surveillance is only as good

as the network it runs on bull Industry focus Gaming Government and

Transportation bull Webinar ldquoon-demandrdquo always on

Networking New Campaign

Networking

bull Video Surveillance Trend Advisor Infographic - Growing Security Concerns and New Technologies THE TIPPING POINT OF SURVEILLANCE

- The One Question You Should Ask This Year IS MY IP NETWORK READY

bull Virtualization Trend Advisor Infographic

- Virtualization The 5 Trends That Can Extend Its Value - The Rise of Real-Time Applications - Network Virtualization - Virtual Desktop Infrastructure (VDI) - Fully Integrated Virtualized Solutions - Software Automation and Orchestration

bull And more campaigns amp assets to leverage on PMC eg Network Agility etc

PMC Campaign Assets bull Partner branded emails bull Banners bull Personalized email blasts bull Registration page to capture

leads bull Reporting

Small Midmarket Business Campaign

Avaya IP Office 90 Enable anywhere anytime collaboration with an Avaya midmarket solution

Full-size collaboration solutions for midsize companies (US Canada March 20th)

Assets e-Book Avaya can

deliver a seamless experience for voice video mobility regardless of device

TLC Cake Boss video Avaya provided a full solution that met the needs of this growing business

Small Midmarket Business New Campaign

Avaya IP Office Contact Center Interact and Growhellip imagine a simple multichannel solution for midsize businesses

Portfolio Product GA Theatre

IP Office Contact Center

11 March IPO CC

24 Jun Contact Center Select USCAN

Global

Avaya IP Office Contact Center Partner Sales Readiness Resources IP Office Contact Center Partner Deck IP Office Contact Center QampA - Public IP Office Contact Center QampA - Confidential IP Office Contact Center Technical FAQ IP Office Contact Center Technical Feature Brief and Use Cases

Small Midmarket Business New Campaign

Avaya IP Office Contact Center Interact and Growhellip imagine a simple multichannel solution for midsize businesses

For Partners - Midmarket Kit an all-in-one resource doc - Co-brand-able emails and assets - Partner News - Avaya Partner Connection Days - Avaya Executive Partner Forum - Avaya Partner U - Avaya Enablement Webinars - Avaya Connectandwin - Avaya Power Hour Sessions - Avaya Market Leaders amp PMC - Content Syndication Social Media

Next Steps

bull Visit PMC regularly for new campaign assets for you to use in alignment with your strategy and objectives

bull Co-brand the assets and start generating leads bull Visit the partner portal pages

ndash Small and Midmarket Business ndash Networking

bull Contact us for help - your Channel Marketing Manager - your Channel Account Manager - or me at dcappuccioavayacom

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Stepping Up Your Solution Presentations Demo Coaching Program

Bob Zimmerer Senior Manager Global Partner Enablement May 2014

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

The following presentation contains information that may permanently change the way you present and demonstrate Avaya solutions ndash causing faster sales cycle time greater consideration and more sales

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Why we do demoshellip

helliphave you been here before

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

What is the real value of a demo Create a dialog with the customer

Hands-on demo experience

Prove the solution works

Test drive the applications

Help customers see the benefit

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Not All Demos Are Equal Product Demos

Configured functional platform Basic features and functionality

Scenario Demos Product demos + Scripted to highlight differentiators

Advanced Demos Scenario demos + Integrated solutions including 3rd party applications Vertical scenarios

Changing The Language Of

Demos

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Picking The Right Demo Product

Focus on features and functionality Best for product training and RFP response

Scenario Tailored to customer needs and business goals Best for building support with LOB decision makers

Advanced Built to target a specific vertical or business use case Best at showing customer an integrated custom solution

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Some Examples Of Demo Resources Animated PPT

Videos

DemoAvaya

Virtualized Demos

Demo Kits

Lab Demos

EBCCBC

Trials

Increasing Com

plexity

Greater ldquoR

ealismrdquo

Increasing Cost

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Matching The Demo To The Sales Cycle Save more technical or customized demos for later in the sales cycle

Technical Depth

Cus

tom

izat

ion

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Matching The Demo To The Sales Cycle Save more technical or customized demos for later in the sales cycle

Technical Depth

Cus

tom

izat

ion

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Presentation Title

Presenter Name(s) Job Title Date

New Program Launch

27

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

3Up Program For Demo Success Sign Up ndash Commit

Plan with your customerpartner Commit to a great demo experience

Set Up ndash Prepare Match the best demo Configure devices and test

Step Up ndash Execute Practice your demo Practice telling your story

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

3Up Demo Coaching New Program Concept

Avaya ldquopanel of expertsrdquo will provide specific demo feedback to partners to help them enhance their demo presentation and win the deal

Partner Benefit Get demo feedback from Avaya experts Practice your demo in a safe environment

Partner Requirements Current Avaya certification Opportunity with a demo presentation looming

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

30 copy 2014 Avaya Inc Avaya ndash Confidential amp Proprietary Do not duplicate publish or distribute further without the express written permission of Avaya

3Up On Partner Portal

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Get Started Today

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Sign Up Site Global Coverage

US amp Canada Now EU CALA Soon GGM APAC Next

Avaya Connect Support Medal Requirement Expert Specializations

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Quick Examle - Use A Winning Strategy Show How Solution Supports Customer Goals

Demo a simple solution example (scenario)

Verify Validate Review

Use QampA to discover customer needs

Customer leads deeper demos (product)

Scenario Demo

Q amp A

Product Demos

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Next Steps For Partners Start Using 3Up Method

A Winning Demo Strategy rArr Checklists amp Scenarios

Leverage Avaya Demo Resources amp Best Practices

Try New Tips amp Tricks To Improve Your Demos

Register For A 3Up Coaching Session

Pick An Opportunity And Get Started

April 2014 PCC Spring 2014 Conference April 27 ndash May 1 2014 Dallas TX wwwpccamericasorg Twitter PCCAmericas

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

EASE OF DOING BUSINESS FROM OPPORTUNITY TO ORDER

Including One Source Evolution

Susan Taylor Avaya One Source Global Program Manager May 8 2014

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 37

Please Join Us for our One Source monthly Content review

Avaya One Source continues to streamline Avaya channel processes and tools with a roadmap of upcoming improvements Partners and Avaya associates should plan to attend this monthly webcast to gain advance notice of the capabilities that are planned and the impacts these will have on your systems interfaces and workflows Add these monthly webcasts to your calendar May 15 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIzAAOampId=a3j30000000KzgQAAS June 12 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ4AAOampId=a3j30000000KzgQAAS July 17 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ9AAOampId=a3j30000000KzgQAAS May 14 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIVAA4ampId=a3j30000000KzgQAAS June 11 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIaAAOampId=a3j30000000KzgQAAS July 16 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIfAAOampId=a3j30000000KzgQAAS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 38

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

PRODUCT OFFERS

MARKETING PROMOTIONS

B2B WEB SERVICES

PRICING

SYSTEM CHANGES

OTHERhelliphellip

ONE SOURCE ndash GTM Summary Template

bull SINGLE GTM RELEASE CONTENT EACH MONTH OF ALL CHANGES

bull ALL OFFERS NEED TO BE SALESPARTNERDISTRIBUTOR-FRIENDLY AT POINT OF LAUNCH

bull ALIGNMENT TO LIFECYCLE MANAGEMENT CHANGES

bull PROVIDE 60-DAY ADVANCE NOTIFICATION OF CHANGES TO SUPPORT YOUR READINESS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 39

May 2014 Avaya One Source (A1S) Content

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 40

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

Networking to Red for US and Canada Transfer of Networking portfolio from Blue supply chain to Red supply chain

Support for Select Partner Product Codes (SPP) SPP List pricing in OneSource Vendors Suggested Retail Price AVAYA net pricing to Distributor via automated discounting SPP Distributor sell price to Partners can be managed via OneSource Selling Price Admin

EC Admin - Performance improvements in the Price List Admin functionality iePrice List Admin Page Load Selling Price Upload Also Error page enhancements

EC Data - Show friendly error page to external users

MARKETING PROMOTIONS

Transition plan for Marketing promotions Any valid promotion approval generated by the legacy promotion processes will be accepted

for order submittal up to May 30 2014 subject to compliance with approval terms As of June 1 2014 the only acceptable method of submitting a promotion claim (for those

promotions available on One Source MPM) will be for orders with promotional codes and approvals generated by the One Source toolset via the Marketing Promotions Module (MPM)

Details on all available promotions available from the following link

B2B WEB SERVICES

B2B Web Services is a service available to Distributers More information in detailed section of this presentation

Next available window for Distributer activation is June 2014

PRICING

Several Price Increases Decreases and NPI ndash captured in the 60 day (for price increases) and 7 day (for price decreases) price notifications

$001 codes moving to MPG 1Z Canada Fx rate change

May 2014 GTM Content Summary

Kathleen Ryan

Marketing Programs kryan1avayacom

AvayaPowerHour

Marketing Program News and Reminders

copy 2011 Avaya Inc All rights reserved 42

Avaya Connect Partner Appreciation Kit Customizable materials available on Partner Marketing Central Certificate

HTML and OFT Emails

Social blog posts

Thank you letter

Downloadable logos and esignature

Why should you register for Content Syndication NOW

bullWill take you 10 minutes or less to set up bull All content resides on your web site bullEnhance your site with very rich content for your customers to see including an extensive collections of videos whitepapers and brochures bullCapture leads within the syndicated experience and send them directly to you bullKeep your Avaya product information accurate and current 100 of the time

copy 2013 Avaya Inc All rights reserved 46

Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP

Why do partners have limited Social Media activities ndash Lack of Content to Tweet or Post ndash Lack of resources to gather content or to post content ndash Lack of acumen on what to TweetPost or how to TweetPost ndash Lack of Tools to deliver content to their customer communities

How can Social Media for Avaya CSP help ndash Consistent delivery of Social Media Content (TweetsPosts)

ndash Content will include Unified Communications Contact Center Networking and Thought Leadership 1 ndash 2 posts per day

ndash Once activated the system can automatically push TweetsPosts out to your community We do the heavy lifting for you

ndash No expertise needed ndash it will be done automatically for you ndash The Avaya Content Syndication infrastructure will be used to

drive the discussion for you ndash Itrsquos FREE

copy 2013 Avaya Inc All rights reserved 47

Social Media with Avaya Content Syndication ndash What is the program What is Social Media for Avaya Content Syndication (CSP)

ndash Expansion of Avaya CSP to utilize the new Social Media tool ndash Social Media content will be regularly made available to TweetPost to your partners ndash Avaya will ldquoTweetrdquo on your behalf The Tweet will go out from your Twitter account so it will engage your

customers in the conversation ndash Links in the Tweet will drive customers to the Avaya Content Syndication page on YOUR Website ndash Support for Twitter now with LinkedIn and FaceBook in June

Why should Partners use this offer ndash Leverage social media to connect and engage your audience online ndash Serve as a command center for Avaya social media communications ndash Drive access to great content for your customers ndash Greatly increase Social Media traffic ndash Further build your brand identity and enable you to be viewed as a subject matter expert in the social media

environment ndash Enhance your brand by contributing to and learning from conversations your customers are having online ndash Highly cost-effective complement to any marketing strategy (Free) ndash Generate leads through the utilization of the Avaya Content Syndication program

How do you get access ndash To access the Social Media module you as a current Avaya Content Syndication user will need to go into the

system and authorize access The process will take you less than five minutes and you will have immediate access to the tool for FREE As you know the link to the site is wwwavayacomcsp

copy 2013 Avaya Inc All rights reserved 48

Social Media ndash Authorizing Tweets To approve a tweet

ndash Click on the ldquoSocial Contentrdquo tab from the top navigation bar

ndash Tweets in gray have not yet been published to your twitter account Once a tweet is published to your twitter account the tweet will show in red

ndash Click the un-published tweet to review the content and publish

To publish the tweet ndash simply check the ldquoPublish to

channel nowrdquo option and then click ldquoSave and Closerdquo

ndash You should then see the tweet appear in your Twitter feed

copy 2011 Avaya Inc All rights reserved

49

New MarketLeaders Branding Kit Fully customizable options

Option 1 (tablecloth plaque pull-up banner) ndash Partner price = $800

Option 2 (cell phone battery chargers) ndash Quantity of 50-100 ndash Partner price will vary by quantity (starting at $670)

50 discount on stocked Branding Kit ndash 3 times 5 banner ndash 11 times 18 desktop banner ndash 9 times 12 and 3 times 5 signs ndash 1-GB USB drive ndash 5 mouse pads ndash 15 executive pens ndash 25 4 times 3 notepads ndash 22 duffle bag ndash 8 table cover

Limited quantities available for Silver Gold and Platinum Kits Partner Price $500 $250

Marketing Reminders

Register for the next Getting Started with Avaya Marketing Webinar to learn all about our Marketing Programs ndash Wednesday May 14th 200 ndash 300 est to learn abouthellip Partner Marketing Central ndash Free ready to use customizable marketing collateral and helpful resources designed to help you drive leads MarketLeaders ndash Affordable turnkey marketing programs to fill your pipeline Content Syndication - Free real time Avaya product information directly to your web site

Links for registrations to come in follow-up email

What is PMC A FREE self-service website to help Avaya channel partners create and execute marketing campaign materials to support lead generation activities increase sales funnels and drive greater revenue

PLAN-EXPLORE-EXECUTE bullMarketing Planning guides and templates

bullReady made multi touch campaigns bullSales OFT files

bullTelemarketing scripts bullPosters print ads and online banners

bullEnewsletter emails and downloadable articles bullEvent and Seminar in a Box

bullLead notification and reporting bullEnhanced customization

bullCo-branded banners and landing pages bullEnhanced reporting and analytics

bullCRM Integration bullSocial Media integration bullLibrary search function

bullSite map PMC User Experience in 7 languages and all

materials in English Spanish and Portuguese and some in French Dutch Italian German and

Russian

52

Stay informed about events news and program updates bull ldquoLikerdquo the Avaya MarketLeaders Facebook page

Connect and Share

VISIT wwwavayamarketleaderscom

CALL 855-AVAYA-ML [(855) 282-9265]

EMAIL AvayaMLglgcom

  • Slide Number 1
  • Slide Number 2
  • Slide Number 3
  • UCampC
  • UCampC
  • Vertical Campaign All portfolios
  • Customer Experience
  • Customer Experience
  • Your Action
  • Slide Number 10
  • Networking Campaigns
  • NetworkingQ2 Webinar
  • Networking New Campaign
  • Small Midmarket BusinessCampaign
  • Small Midmarket BusinessNew Campaign
  • Small Midmarket Business New Campaign
  • Next Steps
  • Slide Number 18
  • Slide Number 19
  • Why we do demoshellip
  • What is the real value of a demo
  • Not All Demos Are Equal
  • Picking The Right Demo
  • Some Examples Of Demo Resources
  • Matching The Demo To The Sales Cycle
  • Matching The Demo To The Sales Cycle
  • Slide Number 27
  • 3Up Program For Demo Success
  • 3Up Demo Coaching
  • 3Up On Partner Portal
  • Get Started Today
  • Sign Up Site
  • Quick Examle - Use A Winning Strategy
  • Next Steps For Partners
  • Slide Number 35
  • Slide Number 36
  • Please Join Us for our One Source monthly Content review
  • ONE SOURCE ndash GTM Summary Template
  • Slide Number 39
  • Slide Number 40
  • Slide Number 41
  • Avaya Connect Partner Appreciation KitCustomizable materials available on Partner Marketing Central
  • Slide Number 43
  • Slide Number 44
  • Why should you register for Content Syndication NOW
  • Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP
  • Social Media with Avaya Content Syndication ndash What is the program
  • Social Media ndash Authorizing Tweets
  • New MarketLeaders Branding Kit
  • Marketing Reminders
  • Slide Number 51
  • Connect and Share
  • 13VISIT wwwavayamarketleaderscomCALL 855-AVAYA-ML [(855) 282-9265]EMAIL AvayaMLglgcom
Page 3: Kathleen Ryan Kathy Innvar Denise Cappuccio Bob Zimmerer ... · May 8, 2014 . Agenda • Welcome - Kathleen Ryan • Spring ahead of your competition with these Enterprise Campaigns

Kathy Innvar Enterprise Marketing Manager

innvaravayvacom

Spring ahead of your competition with these Enterprise Campaigns for UCampC and CEM

UCampC

Four Challenges of Mobility (Eng) Click here for Spanish and Portuguese

bull Message Increasing productivity to mobile workforce requires secure solution

bull Benefit Build a business case based on tangible case study examples

The Connected Experience (event in a box) (Eng) Click here for Spanish and Portuguese

bull Message Improve Collaboration among teams partners customers

bull Benefit Move opportunities to close

UCampC

Avaya Nortel Evolution Sales Toolkit (Eng)

bull Message Discuss roadmap (all portfolios)

bull Benefit Protect your base from the competition

The New Way We Collaborate bull Message Strategies for

innovation and collaboration bull Benefit Share Trends and

best practices ndash you are the expert

Vertical Campaign All portfolios

Hospitality bull Message Create the Connected

Guest Experience (Hotel of the future)

bull Benefit Demonstrate your knowledge with customer engagement technologies that can deliver personalized experiences

Healthcare (Eng On portal PMC shortly)

bull Message Increase Healthcare Quality and Decrease Costs

bull Benefit Articulate the vast benefits that Avaya solutions bring to the healthcare market

Customer Experience

CEM Launch Products bull Avaya Aura Experience Portal bull Avaya Intelligent Customer

Routing bull Avaya Proactive Outreach

Manager bull Avaya Aura Orchestration

Designer bull Check out Sales Plays for help

getting started

Get Smart at the Avaya Contact Center Learning Series (Eng since 2008)

bull Customers prospects partners Avaya Sales

bull Contact Center amp Customer Experience Suite

Sessions bullApril 8 - Enabling Multichannel from 4 to 400 agents

Customer Experience

Managing The Customer Experience Message Personalized Customer Service Benefit Position yourself as the experts in helping customers maintain long-term customer relationships

Transform your business one great interaction at a time (Eng May) Message Improving Customer Experiences in the Omnichannel Age Benefit Maintain your customer base by showing customers how to best maintain theirs

Your Action

Next Steps 1 Visit PMC regularly for new campaigns 2 Review the campaign overviews for

alignment with your objectives 3 Co-brand the assets and start generating

leads 4 Questions

1 Contact your Channel Marketing Manager 2 Contact your Channel Account Manager 3 Contact Kathy Innvar at innvaravayacom

Denise Cappuccio

Americas Marketing Manager dcappuccioavayacom

Accelerate the pace in Small Midmarket Business IP Office amp Networking

Networking Campaigns

Completed The Most Connected Games Ever

Case study + Jan 22 Webinar presented by IDC Analyst Rohit Mehra amp Avaya Jean Turgeon IDC webinar on-demand + 3min Sochi VP technology interview Video Video II IDC whitepaper infographic Post Sochi wrap-up Case Study Whitepaper Video III

bull Sochi Partner Toolkit 4 Sochi on PMC

Jan 7

Feb 4

Feb 25

May 6

Networking Q2 Webinar

IP Video Surveillance ndash ldquoHow We did Itrdquo Webinar hellip quarterly educational technology session

bull Held Thursday March 6 2014 bull Featured three customers who shared their

successful deployments bull Key message ndash Video Surveillance is only as good

as the network it runs on bull Industry focus Gaming Government and

Transportation bull Webinar ldquoon-demandrdquo always on

Networking New Campaign

Networking

bull Video Surveillance Trend Advisor Infographic - Growing Security Concerns and New Technologies THE TIPPING POINT OF SURVEILLANCE

- The One Question You Should Ask This Year IS MY IP NETWORK READY

bull Virtualization Trend Advisor Infographic

- Virtualization The 5 Trends That Can Extend Its Value - The Rise of Real-Time Applications - Network Virtualization - Virtual Desktop Infrastructure (VDI) - Fully Integrated Virtualized Solutions - Software Automation and Orchestration

bull And more campaigns amp assets to leverage on PMC eg Network Agility etc

PMC Campaign Assets bull Partner branded emails bull Banners bull Personalized email blasts bull Registration page to capture

leads bull Reporting

Small Midmarket Business Campaign

Avaya IP Office 90 Enable anywhere anytime collaboration with an Avaya midmarket solution

Full-size collaboration solutions for midsize companies (US Canada March 20th)

Assets e-Book Avaya can

deliver a seamless experience for voice video mobility regardless of device

TLC Cake Boss video Avaya provided a full solution that met the needs of this growing business

Small Midmarket Business New Campaign

Avaya IP Office Contact Center Interact and Growhellip imagine a simple multichannel solution for midsize businesses

Portfolio Product GA Theatre

IP Office Contact Center

11 March IPO CC

24 Jun Contact Center Select USCAN

Global

Avaya IP Office Contact Center Partner Sales Readiness Resources IP Office Contact Center Partner Deck IP Office Contact Center QampA - Public IP Office Contact Center QampA - Confidential IP Office Contact Center Technical FAQ IP Office Contact Center Technical Feature Brief and Use Cases

Small Midmarket Business New Campaign

Avaya IP Office Contact Center Interact and Growhellip imagine a simple multichannel solution for midsize businesses

For Partners - Midmarket Kit an all-in-one resource doc - Co-brand-able emails and assets - Partner News - Avaya Partner Connection Days - Avaya Executive Partner Forum - Avaya Partner U - Avaya Enablement Webinars - Avaya Connectandwin - Avaya Power Hour Sessions - Avaya Market Leaders amp PMC - Content Syndication Social Media

Next Steps

bull Visit PMC regularly for new campaign assets for you to use in alignment with your strategy and objectives

bull Co-brand the assets and start generating leads bull Visit the partner portal pages

ndash Small and Midmarket Business ndash Networking

bull Contact us for help - your Channel Marketing Manager - your Channel Account Manager - or me at dcappuccioavayacom

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Stepping Up Your Solution Presentations Demo Coaching Program

Bob Zimmerer Senior Manager Global Partner Enablement May 2014

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

The following presentation contains information that may permanently change the way you present and demonstrate Avaya solutions ndash causing faster sales cycle time greater consideration and more sales

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Why we do demoshellip

helliphave you been here before

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

What is the real value of a demo Create a dialog with the customer

Hands-on demo experience

Prove the solution works

Test drive the applications

Help customers see the benefit

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Not All Demos Are Equal Product Demos

Configured functional platform Basic features and functionality

Scenario Demos Product demos + Scripted to highlight differentiators

Advanced Demos Scenario demos + Integrated solutions including 3rd party applications Vertical scenarios

Changing The Language Of

Demos

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Picking The Right Demo Product

Focus on features and functionality Best for product training and RFP response

Scenario Tailored to customer needs and business goals Best for building support with LOB decision makers

Advanced Built to target a specific vertical or business use case Best at showing customer an integrated custom solution

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Some Examples Of Demo Resources Animated PPT

Videos

DemoAvaya

Virtualized Demos

Demo Kits

Lab Demos

EBCCBC

Trials

Increasing Com

plexity

Greater ldquoR

ealismrdquo

Increasing Cost

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Matching The Demo To The Sales Cycle Save more technical or customized demos for later in the sales cycle

Technical Depth

Cus

tom

izat

ion

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Matching The Demo To The Sales Cycle Save more technical or customized demos for later in the sales cycle

Technical Depth

Cus

tom

izat

ion

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Presentation Title

Presenter Name(s) Job Title Date

New Program Launch

27

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

3Up Program For Demo Success Sign Up ndash Commit

Plan with your customerpartner Commit to a great demo experience

Set Up ndash Prepare Match the best demo Configure devices and test

Step Up ndash Execute Practice your demo Practice telling your story

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

3Up Demo Coaching New Program Concept

Avaya ldquopanel of expertsrdquo will provide specific demo feedback to partners to help them enhance their demo presentation and win the deal

Partner Benefit Get demo feedback from Avaya experts Practice your demo in a safe environment

Partner Requirements Current Avaya certification Opportunity with a demo presentation looming

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

30 copy 2014 Avaya Inc Avaya ndash Confidential amp Proprietary Do not duplicate publish or distribute further without the express written permission of Avaya

3Up On Partner Portal

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Get Started Today

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Sign Up Site Global Coverage

US amp Canada Now EU CALA Soon GGM APAC Next

Avaya Connect Support Medal Requirement Expert Specializations

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Quick Examle - Use A Winning Strategy Show How Solution Supports Customer Goals

Demo a simple solution example (scenario)

Verify Validate Review

Use QampA to discover customer needs

Customer leads deeper demos (product)

Scenario Demo

Q amp A

Product Demos

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Next Steps For Partners Start Using 3Up Method

A Winning Demo Strategy rArr Checklists amp Scenarios

Leverage Avaya Demo Resources amp Best Practices

Try New Tips amp Tricks To Improve Your Demos

Register For A 3Up Coaching Session

Pick An Opportunity And Get Started

April 2014 PCC Spring 2014 Conference April 27 ndash May 1 2014 Dallas TX wwwpccamericasorg Twitter PCCAmericas

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

EASE OF DOING BUSINESS FROM OPPORTUNITY TO ORDER

Including One Source Evolution

Susan Taylor Avaya One Source Global Program Manager May 8 2014

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 37

Please Join Us for our One Source monthly Content review

Avaya One Source continues to streamline Avaya channel processes and tools with a roadmap of upcoming improvements Partners and Avaya associates should plan to attend this monthly webcast to gain advance notice of the capabilities that are planned and the impacts these will have on your systems interfaces and workflows Add these monthly webcasts to your calendar May 15 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIzAAOampId=a3j30000000KzgQAAS June 12 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ4AAOampId=a3j30000000KzgQAAS July 17 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ9AAOampId=a3j30000000KzgQAAS May 14 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIVAA4ampId=a3j30000000KzgQAAS June 11 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIaAAOampId=a3j30000000KzgQAAS July 16 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIfAAOampId=a3j30000000KzgQAAS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 38

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

PRODUCT OFFERS

MARKETING PROMOTIONS

B2B WEB SERVICES

PRICING

SYSTEM CHANGES

OTHERhelliphellip

ONE SOURCE ndash GTM Summary Template

bull SINGLE GTM RELEASE CONTENT EACH MONTH OF ALL CHANGES

bull ALL OFFERS NEED TO BE SALESPARTNERDISTRIBUTOR-FRIENDLY AT POINT OF LAUNCH

bull ALIGNMENT TO LIFECYCLE MANAGEMENT CHANGES

bull PROVIDE 60-DAY ADVANCE NOTIFICATION OF CHANGES TO SUPPORT YOUR READINESS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 39

May 2014 Avaya One Source (A1S) Content

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 40

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

Networking to Red for US and Canada Transfer of Networking portfolio from Blue supply chain to Red supply chain

Support for Select Partner Product Codes (SPP) SPP List pricing in OneSource Vendors Suggested Retail Price AVAYA net pricing to Distributor via automated discounting SPP Distributor sell price to Partners can be managed via OneSource Selling Price Admin

EC Admin - Performance improvements in the Price List Admin functionality iePrice List Admin Page Load Selling Price Upload Also Error page enhancements

EC Data - Show friendly error page to external users

MARKETING PROMOTIONS

Transition plan for Marketing promotions Any valid promotion approval generated by the legacy promotion processes will be accepted

for order submittal up to May 30 2014 subject to compliance with approval terms As of June 1 2014 the only acceptable method of submitting a promotion claim (for those

promotions available on One Source MPM) will be for orders with promotional codes and approvals generated by the One Source toolset via the Marketing Promotions Module (MPM)

Details on all available promotions available from the following link

B2B WEB SERVICES

B2B Web Services is a service available to Distributers More information in detailed section of this presentation

Next available window for Distributer activation is June 2014

PRICING

Several Price Increases Decreases and NPI ndash captured in the 60 day (for price increases) and 7 day (for price decreases) price notifications

$001 codes moving to MPG 1Z Canada Fx rate change

May 2014 GTM Content Summary

Kathleen Ryan

Marketing Programs kryan1avayacom

AvayaPowerHour

Marketing Program News and Reminders

copy 2011 Avaya Inc All rights reserved 42

Avaya Connect Partner Appreciation Kit Customizable materials available on Partner Marketing Central Certificate

HTML and OFT Emails

Social blog posts

Thank you letter

Downloadable logos and esignature

Why should you register for Content Syndication NOW

bullWill take you 10 minutes or less to set up bull All content resides on your web site bullEnhance your site with very rich content for your customers to see including an extensive collections of videos whitepapers and brochures bullCapture leads within the syndicated experience and send them directly to you bullKeep your Avaya product information accurate and current 100 of the time

copy 2013 Avaya Inc All rights reserved 46

Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP

Why do partners have limited Social Media activities ndash Lack of Content to Tweet or Post ndash Lack of resources to gather content or to post content ndash Lack of acumen on what to TweetPost or how to TweetPost ndash Lack of Tools to deliver content to their customer communities

How can Social Media for Avaya CSP help ndash Consistent delivery of Social Media Content (TweetsPosts)

ndash Content will include Unified Communications Contact Center Networking and Thought Leadership 1 ndash 2 posts per day

ndash Once activated the system can automatically push TweetsPosts out to your community We do the heavy lifting for you

ndash No expertise needed ndash it will be done automatically for you ndash The Avaya Content Syndication infrastructure will be used to

drive the discussion for you ndash Itrsquos FREE

copy 2013 Avaya Inc All rights reserved 47

Social Media with Avaya Content Syndication ndash What is the program What is Social Media for Avaya Content Syndication (CSP)

ndash Expansion of Avaya CSP to utilize the new Social Media tool ndash Social Media content will be regularly made available to TweetPost to your partners ndash Avaya will ldquoTweetrdquo on your behalf The Tweet will go out from your Twitter account so it will engage your

customers in the conversation ndash Links in the Tweet will drive customers to the Avaya Content Syndication page on YOUR Website ndash Support for Twitter now with LinkedIn and FaceBook in June

Why should Partners use this offer ndash Leverage social media to connect and engage your audience online ndash Serve as a command center for Avaya social media communications ndash Drive access to great content for your customers ndash Greatly increase Social Media traffic ndash Further build your brand identity and enable you to be viewed as a subject matter expert in the social media

environment ndash Enhance your brand by contributing to and learning from conversations your customers are having online ndash Highly cost-effective complement to any marketing strategy (Free) ndash Generate leads through the utilization of the Avaya Content Syndication program

How do you get access ndash To access the Social Media module you as a current Avaya Content Syndication user will need to go into the

system and authorize access The process will take you less than five minutes and you will have immediate access to the tool for FREE As you know the link to the site is wwwavayacomcsp

copy 2013 Avaya Inc All rights reserved 48

Social Media ndash Authorizing Tweets To approve a tweet

ndash Click on the ldquoSocial Contentrdquo tab from the top navigation bar

ndash Tweets in gray have not yet been published to your twitter account Once a tweet is published to your twitter account the tweet will show in red

ndash Click the un-published tweet to review the content and publish

To publish the tweet ndash simply check the ldquoPublish to

channel nowrdquo option and then click ldquoSave and Closerdquo

ndash You should then see the tweet appear in your Twitter feed

copy 2011 Avaya Inc All rights reserved

49

New MarketLeaders Branding Kit Fully customizable options

Option 1 (tablecloth plaque pull-up banner) ndash Partner price = $800

Option 2 (cell phone battery chargers) ndash Quantity of 50-100 ndash Partner price will vary by quantity (starting at $670)

50 discount on stocked Branding Kit ndash 3 times 5 banner ndash 11 times 18 desktop banner ndash 9 times 12 and 3 times 5 signs ndash 1-GB USB drive ndash 5 mouse pads ndash 15 executive pens ndash 25 4 times 3 notepads ndash 22 duffle bag ndash 8 table cover

Limited quantities available for Silver Gold and Platinum Kits Partner Price $500 $250

Marketing Reminders

Register for the next Getting Started with Avaya Marketing Webinar to learn all about our Marketing Programs ndash Wednesday May 14th 200 ndash 300 est to learn abouthellip Partner Marketing Central ndash Free ready to use customizable marketing collateral and helpful resources designed to help you drive leads MarketLeaders ndash Affordable turnkey marketing programs to fill your pipeline Content Syndication - Free real time Avaya product information directly to your web site

Links for registrations to come in follow-up email

What is PMC A FREE self-service website to help Avaya channel partners create and execute marketing campaign materials to support lead generation activities increase sales funnels and drive greater revenue

PLAN-EXPLORE-EXECUTE bullMarketing Planning guides and templates

bullReady made multi touch campaigns bullSales OFT files

bullTelemarketing scripts bullPosters print ads and online banners

bullEnewsletter emails and downloadable articles bullEvent and Seminar in a Box

bullLead notification and reporting bullEnhanced customization

bullCo-branded banners and landing pages bullEnhanced reporting and analytics

bullCRM Integration bullSocial Media integration bullLibrary search function

bullSite map PMC User Experience in 7 languages and all

materials in English Spanish and Portuguese and some in French Dutch Italian German and

Russian

52

Stay informed about events news and program updates bull ldquoLikerdquo the Avaya MarketLeaders Facebook page

Connect and Share

VISIT wwwavayamarketleaderscom

CALL 855-AVAYA-ML [(855) 282-9265]

EMAIL AvayaMLglgcom

  • Slide Number 1
  • Slide Number 2
  • Slide Number 3
  • UCampC
  • UCampC
  • Vertical Campaign All portfolios
  • Customer Experience
  • Customer Experience
  • Your Action
  • Slide Number 10
  • Networking Campaigns
  • NetworkingQ2 Webinar
  • Networking New Campaign
  • Small Midmarket BusinessCampaign
  • Small Midmarket BusinessNew Campaign
  • Small Midmarket Business New Campaign
  • Next Steps
  • Slide Number 18
  • Slide Number 19
  • Why we do demoshellip
  • What is the real value of a demo
  • Not All Demos Are Equal
  • Picking The Right Demo
  • Some Examples Of Demo Resources
  • Matching The Demo To The Sales Cycle
  • Matching The Demo To The Sales Cycle
  • Slide Number 27
  • 3Up Program For Demo Success
  • 3Up Demo Coaching
  • 3Up On Partner Portal
  • Get Started Today
  • Sign Up Site
  • Quick Examle - Use A Winning Strategy
  • Next Steps For Partners
  • Slide Number 35
  • Slide Number 36
  • Please Join Us for our One Source monthly Content review
  • ONE SOURCE ndash GTM Summary Template
  • Slide Number 39
  • Slide Number 40
  • Slide Number 41
  • Avaya Connect Partner Appreciation KitCustomizable materials available on Partner Marketing Central
  • Slide Number 43
  • Slide Number 44
  • Why should you register for Content Syndication NOW
  • Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP
  • Social Media with Avaya Content Syndication ndash What is the program
  • Social Media ndash Authorizing Tweets
  • New MarketLeaders Branding Kit
  • Marketing Reminders
  • Slide Number 51
  • Connect and Share
  • 13VISIT wwwavayamarketleaderscomCALL 855-AVAYA-ML [(855) 282-9265]EMAIL AvayaMLglgcom
Page 4: Kathleen Ryan Kathy Innvar Denise Cappuccio Bob Zimmerer ... · May 8, 2014 . Agenda • Welcome - Kathleen Ryan • Spring ahead of your competition with these Enterprise Campaigns

UCampC

Four Challenges of Mobility (Eng) Click here for Spanish and Portuguese

bull Message Increasing productivity to mobile workforce requires secure solution

bull Benefit Build a business case based on tangible case study examples

The Connected Experience (event in a box) (Eng) Click here for Spanish and Portuguese

bull Message Improve Collaboration among teams partners customers

bull Benefit Move opportunities to close

UCampC

Avaya Nortel Evolution Sales Toolkit (Eng)

bull Message Discuss roadmap (all portfolios)

bull Benefit Protect your base from the competition

The New Way We Collaborate bull Message Strategies for

innovation and collaboration bull Benefit Share Trends and

best practices ndash you are the expert

Vertical Campaign All portfolios

Hospitality bull Message Create the Connected

Guest Experience (Hotel of the future)

bull Benefit Demonstrate your knowledge with customer engagement technologies that can deliver personalized experiences

Healthcare (Eng On portal PMC shortly)

bull Message Increase Healthcare Quality and Decrease Costs

bull Benefit Articulate the vast benefits that Avaya solutions bring to the healthcare market

Customer Experience

CEM Launch Products bull Avaya Aura Experience Portal bull Avaya Intelligent Customer

Routing bull Avaya Proactive Outreach

Manager bull Avaya Aura Orchestration

Designer bull Check out Sales Plays for help

getting started

Get Smart at the Avaya Contact Center Learning Series (Eng since 2008)

bull Customers prospects partners Avaya Sales

bull Contact Center amp Customer Experience Suite

Sessions bullApril 8 - Enabling Multichannel from 4 to 400 agents

Customer Experience

Managing The Customer Experience Message Personalized Customer Service Benefit Position yourself as the experts in helping customers maintain long-term customer relationships

Transform your business one great interaction at a time (Eng May) Message Improving Customer Experiences in the Omnichannel Age Benefit Maintain your customer base by showing customers how to best maintain theirs

Your Action

Next Steps 1 Visit PMC regularly for new campaigns 2 Review the campaign overviews for

alignment with your objectives 3 Co-brand the assets and start generating

leads 4 Questions

1 Contact your Channel Marketing Manager 2 Contact your Channel Account Manager 3 Contact Kathy Innvar at innvaravayacom

Denise Cappuccio

Americas Marketing Manager dcappuccioavayacom

Accelerate the pace in Small Midmarket Business IP Office amp Networking

Networking Campaigns

Completed The Most Connected Games Ever

Case study + Jan 22 Webinar presented by IDC Analyst Rohit Mehra amp Avaya Jean Turgeon IDC webinar on-demand + 3min Sochi VP technology interview Video Video II IDC whitepaper infographic Post Sochi wrap-up Case Study Whitepaper Video III

bull Sochi Partner Toolkit 4 Sochi on PMC

Jan 7

Feb 4

Feb 25

May 6

Networking Q2 Webinar

IP Video Surveillance ndash ldquoHow We did Itrdquo Webinar hellip quarterly educational technology session

bull Held Thursday March 6 2014 bull Featured three customers who shared their

successful deployments bull Key message ndash Video Surveillance is only as good

as the network it runs on bull Industry focus Gaming Government and

Transportation bull Webinar ldquoon-demandrdquo always on

Networking New Campaign

Networking

bull Video Surveillance Trend Advisor Infographic - Growing Security Concerns and New Technologies THE TIPPING POINT OF SURVEILLANCE

- The One Question You Should Ask This Year IS MY IP NETWORK READY

bull Virtualization Trend Advisor Infographic

- Virtualization The 5 Trends That Can Extend Its Value - The Rise of Real-Time Applications - Network Virtualization - Virtual Desktop Infrastructure (VDI) - Fully Integrated Virtualized Solutions - Software Automation and Orchestration

bull And more campaigns amp assets to leverage on PMC eg Network Agility etc

PMC Campaign Assets bull Partner branded emails bull Banners bull Personalized email blasts bull Registration page to capture

leads bull Reporting

Small Midmarket Business Campaign

Avaya IP Office 90 Enable anywhere anytime collaboration with an Avaya midmarket solution

Full-size collaboration solutions for midsize companies (US Canada March 20th)

Assets e-Book Avaya can

deliver a seamless experience for voice video mobility regardless of device

TLC Cake Boss video Avaya provided a full solution that met the needs of this growing business

Small Midmarket Business New Campaign

Avaya IP Office Contact Center Interact and Growhellip imagine a simple multichannel solution for midsize businesses

Portfolio Product GA Theatre

IP Office Contact Center

11 March IPO CC

24 Jun Contact Center Select USCAN

Global

Avaya IP Office Contact Center Partner Sales Readiness Resources IP Office Contact Center Partner Deck IP Office Contact Center QampA - Public IP Office Contact Center QampA - Confidential IP Office Contact Center Technical FAQ IP Office Contact Center Technical Feature Brief and Use Cases

Small Midmarket Business New Campaign

Avaya IP Office Contact Center Interact and Growhellip imagine a simple multichannel solution for midsize businesses

For Partners - Midmarket Kit an all-in-one resource doc - Co-brand-able emails and assets - Partner News - Avaya Partner Connection Days - Avaya Executive Partner Forum - Avaya Partner U - Avaya Enablement Webinars - Avaya Connectandwin - Avaya Power Hour Sessions - Avaya Market Leaders amp PMC - Content Syndication Social Media

Next Steps

bull Visit PMC regularly for new campaign assets for you to use in alignment with your strategy and objectives

bull Co-brand the assets and start generating leads bull Visit the partner portal pages

ndash Small and Midmarket Business ndash Networking

bull Contact us for help - your Channel Marketing Manager - your Channel Account Manager - or me at dcappuccioavayacom

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Stepping Up Your Solution Presentations Demo Coaching Program

Bob Zimmerer Senior Manager Global Partner Enablement May 2014

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

The following presentation contains information that may permanently change the way you present and demonstrate Avaya solutions ndash causing faster sales cycle time greater consideration and more sales

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Why we do demoshellip

helliphave you been here before

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

What is the real value of a demo Create a dialog with the customer

Hands-on demo experience

Prove the solution works

Test drive the applications

Help customers see the benefit

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Not All Demos Are Equal Product Demos

Configured functional platform Basic features and functionality

Scenario Demos Product demos + Scripted to highlight differentiators

Advanced Demos Scenario demos + Integrated solutions including 3rd party applications Vertical scenarios

Changing The Language Of

Demos

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Picking The Right Demo Product

Focus on features and functionality Best for product training and RFP response

Scenario Tailored to customer needs and business goals Best for building support with LOB decision makers

Advanced Built to target a specific vertical or business use case Best at showing customer an integrated custom solution

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Some Examples Of Demo Resources Animated PPT

Videos

DemoAvaya

Virtualized Demos

Demo Kits

Lab Demos

EBCCBC

Trials

Increasing Com

plexity

Greater ldquoR

ealismrdquo

Increasing Cost

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Matching The Demo To The Sales Cycle Save more technical or customized demos for later in the sales cycle

Technical Depth

Cus

tom

izat

ion

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Matching The Demo To The Sales Cycle Save more technical or customized demos for later in the sales cycle

Technical Depth

Cus

tom

izat

ion

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Presentation Title

Presenter Name(s) Job Title Date

New Program Launch

27

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

3Up Program For Demo Success Sign Up ndash Commit

Plan with your customerpartner Commit to a great demo experience

Set Up ndash Prepare Match the best demo Configure devices and test

Step Up ndash Execute Practice your demo Practice telling your story

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

3Up Demo Coaching New Program Concept

Avaya ldquopanel of expertsrdquo will provide specific demo feedback to partners to help them enhance their demo presentation and win the deal

Partner Benefit Get demo feedback from Avaya experts Practice your demo in a safe environment

Partner Requirements Current Avaya certification Opportunity with a demo presentation looming

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

30 copy 2014 Avaya Inc Avaya ndash Confidential amp Proprietary Do not duplicate publish or distribute further without the express written permission of Avaya

3Up On Partner Portal

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Get Started Today

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Sign Up Site Global Coverage

US amp Canada Now EU CALA Soon GGM APAC Next

Avaya Connect Support Medal Requirement Expert Specializations

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Quick Examle - Use A Winning Strategy Show How Solution Supports Customer Goals

Demo a simple solution example (scenario)

Verify Validate Review

Use QampA to discover customer needs

Customer leads deeper demos (product)

Scenario Demo

Q amp A

Product Demos

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Next Steps For Partners Start Using 3Up Method

A Winning Demo Strategy rArr Checklists amp Scenarios

Leverage Avaya Demo Resources amp Best Practices

Try New Tips amp Tricks To Improve Your Demos

Register For A 3Up Coaching Session

Pick An Opportunity And Get Started

April 2014 PCC Spring 2014 Conference April 27 ndash May 1 2014 Dallas TX wwwpccamericasorg Twitter PCCAmericas

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

EASE OF DOING BUSINESS FROM OPPORTUNITY TO ORDER

Including One Source Evolution

Susan Taylor Avaya One Source Global Program Manager May 8 2014

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 37

Please Join Us for our One Source monthly Content review

Avaya One Source continues to streamline Avaya channel processes and tools with a roadmap of upcoming improvements Partners and Avaya associates should plan to attend this monthly webcast to gain advance notice of the capabilities that are planned and the impacts these will have on your systems interfaces and workflows Add these monthly webcasts to your calendar May 15 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIzAAOampId=a3j30000000KzgQAAS June 12 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ4AAOampId=a3j30000000KzgQAAS July 17 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ9AAOampId=a3j30000000KzgQAAS May 14 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIVAA4ampId=a3j30000000KzgQAAS June 11 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIaAAOampId=a3j30000000KzgQAAS July 16 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIfAAOampId=a3j30000000KzgQAAS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 38

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

PRODUCT OFFERS

MARKETING PROMOTIONS

B2B WEB SERVICES

PRICING

SYSTEM CHANGES

OTHERhelliphellip

ONE SOURCE ndash GTM Summary Template

bull SINGLE GTM RELEASE CONTENT EACH MONTH OF ALL CHANGES

bull ALL OFFERS NEED TO BE SALESPARTNERDISTRIBUTOR-FRIENDLY AT POINT OF LAUNCH

bull ALIGNMENT TO LIFECYCLE MANAGEMENT CHANGES

bull PROVIDE 60-DAY ADVANCE NOTIFICATION OF CHANGES TO SUPPORT YOUR READINESS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 39

May 2014 Avaya One Source (A1S) Content

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 40

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

Networking to Red for US and Canada Transfer of Networking portfolio from Blue supply chain to Red supply chain

Support for Select Partner Product Codes (SPP) SPP List pricing in OneSource Vendors Suggested Retail Price AVAYA net pricing to Distributor via automated discounting SPP Distributor sell price to Partners can be managed via OneSource Selling Price Admin

EC Admin - Performance improvements in the Price List Admin functionality iePrice List Admin Page Load Selling Price Upload Also Error page enhancements

EC Data - Show friendly error page to external users

MARKETING PROMOTIONS

Transition plan for Marketing promotions Any valid promotion approval generated by the legacy promotion processes will be accepted

for order submittal up to May 30 2014 subject to compliance with approval terms As of June 1 2014 the only acceptable method of submitting a promotion claim (for those

promotions available on One Source MPM) will be for orders with promotional codes and approvals generated by the One Source toolset via the Marketing Promotions Module (MPM)

Details on all available promotions available from the following link

B2B WEB SERVICES

B2B Web Services is a service available to Distributers More information in detailed section of this presentation

Next available window for Distributer activation is June 2014

PRICING

Several Price Increases Decreases and NPI ndash captured in the 60 day (for price increases) and 7 day (for price decreases) price notifications

$001 codes moving to MPG 1Z Canada Fx rate change

May 2014 GTM Content Summary

Kathleen Ryan

Marketing Programs kryan1avayacom

AvayaPowerHour

Marketing Program News and Reminders

copy 2011 Avaya Inc All rights reserved 42

Avaya Connect Partner Appreciation Kit Customizable materials available on Partner Marketing Central Certificate

HTML and OFT Emails

Social blog posts

Thank you letter

Downloadable logos and esignature

Why should you register for Content Syndication NOW

bullWill take you 10 minutes or less to set up bull All content resides on your web site bullEnhance your site with very rich content for your customers to see including an extensive collections of videos whitepapers and brochures bullCapture leads within the syndicated experience and send them directly to you bullKeep your Avaya product information accurate and current 100 of the time

copy 2013 Avaya Inc All rights reserved 46

Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP

Why do partners have limited Social Media activities ndash Lack of Content to Tweet or Post ndash Lack of resources to gather content or to post content ndash Lack of acumen on what to TweetPost or how to TweetPost ndash Lack of Tools to deliver content to their customer communities

How can Social Media for Avaya CSP help ndash Consistent delivery of Social Media Content (TweetsPosts)

ndash Content will include Unified Communications Contact Center Networking and Thought Leadership 1 ndash 2 posts per day

ndash Once activated the system can automatically push TweetsPosts out to your community We do the heavy lifting for you

ndash No expertise needed ndash it will be done automatically for you ndash The Avaya Content Syndication infrastructure will be used to

drive the discussion for you ndash Itrsquos FREE

copy 2013 Avaya Inc All rights reserved 47

Social Media with Avaya Content Syndication ndash What is the program What is Social Media for Avaya Content Syndication (CSP)

ndash Expansion of Avaya CSP to utilize the new Social Media tool ndash Social Media content will be regularly made available to TweetPost to your partners ndash Avaya will ldquoTweetrdquo on your behalf The Tweet will go out from your Twitter account so it will engage your

customers in the conversation ndash Links in the Tweet will drive customers to the Avaya Content Syndication page on YOUR Website ndash Support for Twitter now with LinkedIn and FaceBook in June

Why should Partners use this offer ndash Leverage social media to connect and engage your audience online ndash Serve as a command center for Avaya social media communications ndash Drive access to great content for your customers ndash Greatly increase Social Media traffic ndash Further build your brand identity and enable you to be viewed as a subject matter expert in the social media

environment ndash Enhance your brand by contributing to and learning from conversations your customers are having online ndash Highly cost-effective complement to any marketing strategy (Free) ndash Generate leads through the utilization of the Avaya Content Syndication program

How do you get access ndash To access the Social Media module you as a current Avaya Content Syndication user will need to go into the

system and authorize access The process will take you less than five minutes and you will have immediate access to the tool for FREE As you know the link to the site is wwwavayacomcsp

copy 2013 Avaya Inc All rights reserved 48

Social Media ndash Authorizing Tweets To approve a tweet

ndash Click on the ldquoSocial Contentrdquo tab from the top navigation bar

ndash Tweets in gray have not yet been published to your twitter account Once a tweet is published to your twitter account the tweet will show in red

ndash Click the un-published tweet to review the content and publish

To publish the tweet ndash simply check the ldquoPublish to

channel nowrdquo option and then click ldquoSave and Closerdquo

ndash You should then see the tweet appear in your Twitter feed

copy 2011 Avaya Inc All rights reserved

49

New MarketLeaders Branding Kit Fully customizable options

Option 1 (tablecloth plaque pull-up banner) ndash Partner price = $800

Option 2 (cell phone battery chargers) ndash Quantity of 50-100 ndash Partner price will vary by quantity (starting at $670)

50 discount on stocked Branding Kit ndash 3 times 5 banner ndash 11 times 18 desktop banner ndash 9 times 12 and 3 times 5 signs ndash 1-GB USB drive ndash 5 mouse pads ndash 15 executive pens ndash 25 4 times 3 notepads ndash 22 duffle bag ndash 8 table cover

Limited quantities available for Silver Gold and Platinum Kits Partner Price $500 $250

Marketing Reminders

Register for the next Getting Started with Avaya Marketing Webinar to learn all about our Marketing Programs ndash Wednesday May 14th 200 ndash 300 est to learn abouthellip Partner Marketing Central ndash Free ready to use customizable marketing collateral and helpful resources designed to help you drive leads MarketLeaders ndash Affordable turnkey marketing programs to fill your pipeline Content Syndication - Free real time Avaya product information directly to your web site

Links for registrations to come in follow-up email

What is PMC A FREE self-service website to help Avaya channel partners create and execute marketing campaign materials to support lead generation activities increase sales funnels and drive greater revenue

PLAN-EXPLORE-EXECUTE bullMarketing Planning guides and templates

bullReady made multi touch campaigns bullSales OFT files

bullTelemarketing scripts bullPosters print ads and online banners

bullEnewsletter emails and downloadable articles bullEvent and Seminar in a Box

bullLead notification and reporting bullEnhanced customization

bullCo-branded banners and landing pages bullEnhanced reporting and analytics

bullCRM Integration bullSocial Media integration bullLibrary search function

bullSite map PMC User Experience in 7 languages and all

materials in English Spanish and Portuguese and some in French Dutch Italian German and

Russian

52

Stay informed about events news and program updates bull ldquoLikerdquo the Avaya MarketLeaders Facebook page

Connect and Share

VISIT wwwavayamarketleaderscom

CALL 855-AVAYA-ML [(855) 282-9265]

EMAIL AvayaMLglgcom

  • Slide Number 1
  • Slide Number 2
  • Slide Number 3
  • UCampC
  • UCampC
  • Vertical Campaign All portfolios
  • Customer Experience
  • Customer Experience
  • Your Action
  • Slide Number 10
  • Networking Campaigns
  • NetworkingQ2 Webinar
  • Networking New Campaign
  • Small Midmarket BusinessCampaign
  • Small Midmarket BusinessNew Campaign
  • Small Midmarket Business New Campaign
  • Next Steps
  • Slide Number 18
  • Slide Number 19
  • Why we do demoshellip
  • What is the real value of a demo
  • Not All Demos Are Equal
  • Picking The Right Demo
  • Some Examples Of Demo Resources
  • Matching The Demo To The Sales Cycle
  • Matching The Demo To The Sales Cycle
  • Slide Number 27
  • 3Up Program For Demo Success
  • 3Up Demo Coaching
  • 3Up On Partner Portal
  • Get Started Today
  • Sign Up Site
  • Quick Examle - Use A Winning Strategy
  • Next Steps For Partners
  • Slide Number 35
  • Slide Number 36
  • Please Join Us for our One Source monthly Content review
  • ONE SOURCE ndash GTM Summary Template
  • Slide Number 39
  • Slide Number 40
  • Slide Number 41
  • Avaya Connect Partner Appreciation KitCustomizable materials available on Partner Marketing Central
  • Slide Number 43
  • Slide Number 44
  • Why should you register for Content Syndication NOW
  • Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP
  • Social Media with Avaya Content Syndication ndash What is the program
  • Social Media ndash Authorizing Tweets
  • New MarketLeaders Branding Kit
  • Marketing Reminders
  • Slide Number 51
  • Connect and Share
  • 13VISIT wwwavayamarketleaderscomCALL 855-AVAYA-ML [(855) 282-9265]EMAIL AvayaMLglgcom
Page 5: Kathleen Ryan Kathy Innvar Denise Cappuccio Bob Zimmerer ... · May 8, 2014 . Agenda • Welcome - Kathleen Ryan • Spring ahead of your competition with these Enterprise Campaigns

UCampC

Avaya Nortel Evolution Sales Toolkit (Eng)

bull Message Discuss roadmap (all portfolios)

bull Benefit Protect your base from the competition

The New Way We Collaborate bull Message Strategies for

innovation and collaboration bull Benefit Share Trends and

best practices ndash you are the expert

Vertical Campaign All portfolios

Hospitality bull Message Create the Connected

Guest Experience (Hotel of the future)

bull Benefit Demonstrate your knowledge with customer engagement technologies that can deliver personalized experiences

Healthcare (Eng On portal PMC shortly)

bull Message Increase Healthcare Quality and Decrease Costs

bull Benefit Articulate the vast benefits that Avaya solutions bring to the healthcare market

Customer Experience

CEM Launch Products bull Avaya Aura Experience Portal bull Avaya Intelligent Customer

Routing bull Avaya Proactive Outreach

Manager bull Avaya Aura Orchestration

Designer bull Check out Sales Plays for help

getting started

Get Smart at the Avaya Contact Center Learning Series (Eng since 2008)

bull Customers prospects partners Avaya Sales

bull Contact Center amp Customer Experience Suite

Sessions bullApril 8 - Enabling Multichannel from 4 to 400 agents

Customer Experience

Managing The Customer Experience Message Personalized Customer Service Benefit Position yourself as the experts in helping customers maintain long-term customer relationships

Transform your business one great interaction at a time (Eng May) Message Improving Customer Experiences in the Omnichannel Age Benefit Maintain your customer base by showing customers how to best maintain theirs

Your Action

Next Steps 1 Visit PMC regularly for new campaigns 2 Review the campaign overviews for

alignment with your objectives 3 Co-brand the assets and start generating

leads 4 Questions

1 Contact your Channel Marketing Manager 2 Contact your Channel Account Manager 3 Contact Kathy Innvar at innvaravayacom

Denise Cappuccio

Americas Marketing Manager dcappuccioavayacom

Accelerate the pace in Small Midmarket Business IP Office amp Networking

Networking Campaigns

Completed The Most Connected Games Ever

Case study + Jan 22 Webinar presented by IDC Analyst Rohit Mehra amp Avaya Jean Turgeon IDC webinar on-demand + 3min Sochi VP technology interview Video Video II IDC whitepaper infographic Post Sochi wrap-up Case Study Whitepaper Video III

bull Sochi Partner Toolkit 4 Sochi on PMC

Jan 7

Feb 4

Feb 25

May 6

Networking Q2 Webinar

IP Video Surveillance ndash ldquoHow We did Itrdquo Webinar hellip quarterly educational technology session

bull Held Thursday March 6 2014 bull Featured three customers who shared their

successful deployments bull Key message ndash Video Surveillance is only as good

as the network it runs on bull Industry focus Gaming Government and

Transportation bull Webinar ldquoon-demandrdquo always on

Networking New Campaign

Networking

bull Video Surveillance Trend Advisor Infographic - Growing Security Concerns and New Technologies THE TIPPING POINT OF SURVEILLANCE

- The One Question You Should Ask This Year IS MY IP NETWORK READY

bull Virtualization Trend Advisor Infographic

- Virtualization The 5 Trends That Can Extend Its Value - The Rise of Real-Time Applications - Network Virtualization - Virtual Desktop Infrastructure (VDI) - Fully Integrated Virtualized Solutions - Software Automation and Orchestration

bull And more campaigns amp assets to leverage on PMC eg Network Agility etc

PMC Campaign Assets bull Partner branded emails bull Banners bull Personalized email blasts bull Registration page to capture

leads bull Reporting

Small Midmarket Business Campaign

Avaya IP Office 90 Enable anywhere anytime collaboration with an Avaya midmarket solution

Full-size collaboration solutions for midsize companies (US Canada March 20th)

Assets e-Book Avaya can

deliver a seamless experience for voice video mobility regardless of device

TLC Cake Boss video Avaya provided a full solution that met the needs of this growing business

Small Midmarket Business New Campaign

Avaya IP Office Contact Center Interact and Growhellip imagine a simple multichannel solution for midsize businesses

Portfolio Product GA Theatre

IP Office Contact Center

11 March IPO CC

24 Jun Contact Center Select USCAN

Global

Avaya IP Office Contact Center Partner Sales Readiness Resources IP Office Contact Center Partner Deck IP Office Contact Center QampA - Public IP Office Contact Center QampA - Confidential IP Office Contact Center Technical FAQ IP Office Contact Center Technical Feature Brief and Use Cases

Small Midmarket Business New Campaign

Avaya IP Office Contact Center Interact and Growhellip imagine a simple multichannel solution for midsize businesses

For Partners - Midmarket Kit an all-in-one resource doc - Co-brand-able emails and assets - Partner News - Avaya Partner Connection Days - Avaya Executive Partner Forum - Avaya Partner U - Avaya Enablement Webinars - Avaya Connectandwin - Avaya Power Hour Sessions - Avaya Market Leaders amp PMC - Content Syndication Social Media

Next Steps

bull Visit PMC regularly for new campaign assets for you to use in alignment with your strategy and objectives

bull Co-brand the assets and start generating leads bull Visit the partner portal pages

ndash Small and Midmarket Business ndash Networking

bull Contact us for help - your Channel Marketing Manager - your Channel Account Manager - or me at dcappuccioavayacom

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Stepping Up Your Solution Presentations Demo Coaching Program

Bob Zimmerer Senior Manager Global Partner Enablement May 2014

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

The following presentation contains information that may permanently change the way you present and demonstrate Avaya solutions ndash causing faster sales cycle time greater consideration and more sales

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Why we do demoshellip

helliphave you been here before

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

What is the real value of a demo Create a dialog with the customer

Hands-on demo experience

Prove the solution works

Test drive the applications

Help customers see the benefit

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Not All Demos Are Equal Product Demos

Configured functional platform Basic features and functionality

Scenario Demos Product demos + Scripted to highlight differentiators

Advanced Demos Scenario demos + Integrated solutions including 3rd party applications Vertical scenarios

Changing The Language Of

Demos

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Picking The Right Demo Product

Focus on features and functionality Best for product training and RFP response

Scenario Tailored to customer needs and business goals Best for building support with LOB decision makers

Advanced Built to target a specific vertical or business use case Best at showing customer an integrated custom solution

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Some Examples Of Demo Resources Animated PPT

Videos

DemoAvaya

Virtualized Demos

Demo Kits

Lab Demos

EBCCBC

Trials

Increasing Com

plexity

Greater ldquoR

ealismrdquo

Increasing Cost

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Matching The Demo To The Sales Cycle Save more technical or customized demos for later in the sales cycle

Technical Depth

Cus

tom

izat

ion

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Matching The Demo To The Sales Cycle Save more technical or customized demos for later in the sales cycle

Technical Depth

Cus

tom

izat

ion

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Presentation Title

Presenter Name(s) Job Title Date

New Program Launch

27

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

3Up Program For Demo Success Sign Up ndash Commit

Plan with your customerpartner Commit to a great demo experience

Set Up ndash Prepare Match the best demo Configure devices and test

Step Up ndash Execute Practice your demo Practice telling your story

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

3Up Demo Coaching New Program Concept

Avaya ldquopanel of expertsrdquo will provide specific demo feedback to partners to help them enhance their demo presentation and win the deal

Partner Benefit Get demo feedback from Avaya experts Practice your demo in a safe environment

Partner Requirements Current Avaya certification Opportunity with a demo presentation looming

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

30 copy 2014 Avaya Inc Avaya ndash Confidential amp Proprietary Do not duplicate publish or distribute further without the express written permission of Avaya

3Up On Partner Portal

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Get Started Today

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Sign Up Site Global Coverage

US amp Canada Now EU CALA Soon GGM APAC Next

Avaya Connect Support Medal Requirement Expert Specializations

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Quick Examle - Use A Winning Strategy Show How Solution Supports Customer Goals

Demo a simple solution example (scenario)

Verify Validate Review

Use QampA to discover customer needs

Customer leads deeper demos (product)

Scenario Demo

Q amp A

Product Demos

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Next Steps For Partners Start Using 3Up Method

A Winning Demo Strategy rArr Checklists amp Scenarios

Leverage Avaya Demo Resources amp Best Practices

Try New Tips amp Tricks To Improve Your Demos

Register For A 3Up Coaching Session

Pick An Opportunity And Get Started

April 2014 PCC Spring 2014 Conference April 27 ndash May 1 2014 Dallas TX wwwpccamericasorg Twitter PCCAmericas

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

EASE OF DOING BUSINESS FROM OPPORTUNITY TO ORDER

Including One Source Evolution

Susan Taylor Avaya One Source Global Program Manager May 8 2014

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 37

Please Join Us for our One Source monthly Content review

Avaya One Source continues to streamline Avaya channel processes and tools with a roadmap of upcoming improvements Partners and Avaya associates should plan to attend this monthly webcast to gain advance notice of the capabilities that are planned and the impacts these will have on your systems interfaces and workflows Add these monthly webcasts to your calendar May 15 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIzAAOampId=a3j30000000KzgQAAS June 12 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ4AAOampId=a3j30000000KzgQAAS July 17 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ9AAOampId=a3j30000000KzgQAAS May 14 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIVAA4ampId=a3j30000000KzgQAAS June 11 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIaAAOampId=a3j30000000KzgQAAS July 16 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIfAAOampId=a3j30000000KzgQAAS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 38

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

PRODUCT OFFERS

MARKETING PROMOTIONS

B2B WEB SERVICES

PRICING

SYSTEM CHANGES

OTHERhelliphellip

ONE SOURCE ndash GTM Summary Template

bull SINGLE GTM RELEASE CONTENT EACH MONTH OF ALL CHANGES

bull ALL OFFERS NEED TO BE SALESPARTNERDISTRIBUTOR-FRIENDLY AT POINT OF LAUNCH

bull ALIGNMENT TO LIFECYCLE MANAGEMENT CHANGES

bull PROVIDE 60-DAY ADVANCE NOTIFICATION OF CHANGES TO SUPPORT YOUR READINESS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 39

May 2014 Avaya One Source (A1S) Content

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 40

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

Networking to Red for US and Canada Transfer of Networking portfolio from Blue supply chain to Red supply chain

Support for Select Partner Product Codes (SPP) SPP List pricing in OneSource Vendors Suggested Retail Price AVAYA net pricing to Distributor via automated discounting SPP Distributor sell price to Partners can be managed via OneSource Selling Price Admin

EC Admin - Performance improvements in the Price List Admin functionality iePrice List Admin Page Load Selling Price Upload Also Error page enhancements

EC Data - Show friendly error page to external users

MARKETING PROMOTIONS

Transition plan for Marketing promotions Any valid promotion approval generated by the legacy promotion processes will be accepted

for order submittal up to May 30 2014 subject to compliance with approval terms As of June 1 2014 the only acceptable method of submitting a promotion claim (for those

promotions available on One Source MPM) will be for orders with promotional codes and approvals generated by the One Source toolset via the Marketing Promotions Module (MPM)

Details on all available promotions available from the following link

B2B WEB SERVICES

B2B Web Services is a service available to Distributers More information in detailed section of this presentation

Next available window for Distributer activation is June 2014

PRICING

Several Price Increases Decreases and NPI ndash captured in the 60 day (for price increases) and 7 day (for price decreases) price notifications

$001 codes moving to MPG 1Z Canada Fx rate change

May 2014 GTM Content Summary

Kathleen Ryan

Marketing Programs kryan1avayacom

AvayaPowerHour

Marketing Program News and Reminders

copy 2011 Avaya Inc All rights reserved 42

Avaya Connect Partner Appreciation Kit Customizable materials available on Partner Marketing Central Certificate

HTML and OFT Emails

Social blog posts

Thank you letter

Downloadable logos and esignature

Why should you register for Content Syndication NOW

bullWill take you 10 minutes or less to set up bull All content resides on your web site bullEnhance your site with very rich content for your customers to see including an extensive collections of videos whitepapers and brochures bullCapture leads within the syndicated experience and send them directly to you bullKeep your Avaya product information accurate and current 100 of the time

copy 2013 Avaya Inc All rights reserved 46

Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP

Why do partners have limited Social Media activities ndash Lack of Content to Tweet or Post ndash Lack of resources to gather content or to post content ndash Lack of acumen on what to TweetPost or how to TweetPost ndash Lack of Tools to deliver content to their customer communities

How can Social Media for Avaya CSP help ndash Consistent delivery of Social Media Content (TweetsPosts)

ndash Content will include Unified Communications Contact Center Networking and Thought Leadership 1 ndash 2 posts per day

ndash Once activated the system can automatically push TweetsPosts out to your community We do the heavy lifting for you

ndash No expertise needed ndash it will be done automatically for you ndash The Avaya Content Syndication infrastructure will be used to

drive the discussion for you ndash Itrsquos FREE

copy 2013 Avaya Inc All rights reserved 47

Social Media with Avaya Content Syndication ndash What is the program What is Social Media for Avaya Content Syndication (CSP)

ndash Expansion of Avaya CSP to utilize the new Social Media tool ndash Social Media content will be regularly made available to TweetPost to your partners ndash Avaya will ldquoTweetrdquo on your behalf The Tweet will go out from your Twitter account so it will engage your

customers in the conversation ndash Links in the Tweet will drive customers to the Avaya Content Syndication page on YOUR Website ndash Support for Twitter now with LinkedIn and FaceBook in June

Why should Partners use this offer ndash Leverage social media to connect and engage your audience online ndash Serve as a command center for Avaya social media communications ndash Drive access to great content for your customers ndash Greatly increase Social Media traffic ndash Further build your brand identity and enable you to be viewed as a subject matter expert in the social media

environment ndash Enhance your brand by contributing to and learning from conversations your customers are having online ndash Highly cost-effective complement to any marketing strategy (Free) ndash Generate leads through the utilization of the Avaya Content Syndication program

How do you get access ndash To access the Social Media module you as a current Avaya Content Syndication user will need to go into the

system and authorize access The process will take you less than five minutes and you will have immediate access to the tool for FREE As you know the link to the site is wwwavayacomcsp

copy 2013 Avaya Inc All rights reserved 48

Social Media ndash Authorizing Tweets To approve a tweet

ndash Click on the ldquoSocial Contentrdquo tab from the top navigation bar

ndash Tweets in gray have not yet been published to your twitter account Once a tweet is published to your twitter account the tweet will show in red

ndash Click the un-published tweet to review the content and publish

To publish the tweet ndash simply check the ldquoPublish to

channel nowrdquo option and then click ldquoSave and Closerdquo

ndash You should then see the tweet appear in your Twitter feed

copy 2011 Avaya Inc All rights reserved

49

New MarketLeaders Branding Kit Fully customizable options

Option 1 (tablecloth plaque pull-up banner) ndash Partner price = $800

Option 2 (cell phone battery chargers) ndash Quantity of 50-100 ndash Partner price will vary by quantity (starting at $670)

50 discount on stocked Branding Kit ndash 3 times 5 banner ndash 11 times 18 desktop banner ndash 9 times 12 and 3 times 5 signs ndash 1-GB USB drive ndash 5 mouse pads ndash 15 executive pens ndash 25 4 times 3 notepads ndash 22 duffle bag ndash 8 table cover

Limited quantities available for Silver Gold and Platinum Kits Partner Price $500 $250

Marketing Reminders

Register for the next Getting Started with Avaya Marketing Webinar to learn all about our Marketing Programs ndash Wednesday May 14th 200 ndash 300 est to learn abouthellip Partner Marketing Central ndash Free ready to use customizable marketing collateral and helpful resources designed to help you drive leads MarketLeaders ndash Affordable turnkey marketing programs to fill your pipeline Content Syndication - Free real time Avaya product information directly to your web site

Links for registrations to come in follow-up email

What is PMC A FREE self-service website to help Avaya channel partners create and execute marketing campaign materials to support lead generation activities increase sales funnels and drive greater revenue

PLAN-EXPLORE-EXECUTE bullMarketing Planning guides and templates

bullReady made multi touch campaigns bullSales OFT files

bullTelemarketing scripts bullPosters print ads and online banners

bullEnewsletter emails and downloadable articles bullEvent and Seminar in a Box

bullLead notification and reporting bullEnhanced customization

bullCo-branded banners and landing pages bullEnhanced reporting and analytics

bullCRM Integration bullSocial Media integration bullLibrary search function

bullSite map PMC User Experience in 7 languages and all

materials in English Spanish and Portuguese and some in French Dutch Italian German and

Russian

52

Stay informed about events news and program updates bull ldquoLikerdquo the Avaya MarketLeaders Facebook page

Connect and Share

VISIT wwwavayamarketleaderscom

CALL 855-AVAYA-ML [(855) 282-9265]

EMAIL AvayaMLglgcom

  • Slide Number 1
  • Slide Number 2
  • Slide Number 3
  • UCampC
  • UCampC
  • Vertical Campaign All portfolios
  • Customer Experience
  • Customer Experience
  • Your Action
  • Slide Number 10
  • Networking Campaigns
  • NetworkingQ2 Webinar
  • Networking New Campaign
  • Small Midmarket BusinessCampaign
  • Small Midmarket BusinessNew Campaign
  • Small Midmarket Business New Campaign
  • Next Steps
  • Slide Number 18
  • Slide Number 19
  • Why we do demoshellip
  • What is the real value of a demo
  • Not All Demos Are Equal
  • Picking The Right Demo
  • Some Examples Of Demo Resources
  • Matching The Demo To The Sales Cycle
  • Matching The Demo To The Sales Cycle
  • Slide Number 27
  • 3Up Program For Demo Success
  • 3Up Demo Coaching
  • 3Up On Partner Portal
  • Get Started Today
  • Sign Up Site
  • Quick Examle - Use A Winning Strategy
  • Next Steps For Partners
  • Slide Number 35
  • Slide Number 36
  • Please Join Us for our One Source monthly Content review
  • ONE SOURCE ndash GTM Summary Template
  • Slide Number 39
  • Slide Number 40
  • Slide Number 41
  • Avaya Connect Partner Appreciation KitCustomizable materials available on Partner Marketing Central
  • Slide Number 43
  • Slide Number 44
  • Why should you register for Content Syndication NOW
  • Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP
  • Social Media with Avaya Content Syndication ndash What is the program
  • Social Media ndash Authorizing Tweets
  • New MarketLeaders Branding Kit
  • Marketing Reminders
  • Slide Number 51
  • Connect and Share
  • 13VISIT wwwavayamarketleaderscomCALL 855-AVAYA-ML [(855) 282-9265]EMAIL AvayaMLglgcom
Page 6: Kathleen Ryan Kathy Innvar Denise Cappuccio Bob Zimmerer ... · May 8, 2014 . Agenda • Welcome - Kathleen Ryan • Spring ahead of your competition with these Enterprise Campaigns

Vertical Campaign All portfolios

Hospitality bull Message Create the Connected

Guest Experience (Hotel of the future)

bull Benefit Demonstrate your knowledge with customer engagement technologies that can deliver personalized experiences

Healthcare (Eng On portal PMC shortly)

bull Message Increase Healthcare Quality and Decrease Costs

bull Benefit Articulate the vast benefits that Avaya solutions bring to the healthcare market

Customer Experience

CEM Launch Products bull Avaya Aura Experience Portal bull Avaya Intelligent Customer

Routing bull Avaya Proactive Outreach

Manager bull Avaya Aura Orchestration

Designer bull Check out Sales Plays for help

getting started

Get Smart at the Avaya Contact Center Learning Series (Eng since 2008)

bull Customers prospects partners Avaya Sales

bull Contact Center amp Customer Experience Suite

Sessions bullApril 8 - Enabling Multichannel from 4 to 400 agents

Customer Experience

Managing The Customer Experience Message Personalized Customer Service Benefit Position yourself as the experts in helping customers maintain long-term customer relationships

Transform your business one great interaction at a time (Eng May) Message Improving Customer Experiences in the Omnichannel Age Benefit Maintain your customer base by showing customers how to best maintain theirs

Your Action

Next Steps 1 Visit PMC regularly for new campaigns 2 Review the campaign overviews for

alignment with your objectives 3 Co-brand the assets and start generating

leads 4 Questions

1 Contact your Channel Marketing Manager 2 Contact your Channel Account Manager 3 Contact Kathy Innvar at innvaravayacom

Denise Cappuccio

Americas Marketing Manager dcappuccioavayacom

Accelerate the pace in Small Midmarket Business IP Office amp Networking

Networking Campaigns

Completed The Most Connected Games Ever

Case study + Jan 22 Webinar presented by IDC Analyst Rohit Mehra amp Avaya Jean Turgeon IDC webinar on-demand + 3min Sochi VP technology interview Video Video II IDC whitepaper infographic Post Sochi wrap-up Case Study Whitepaper Video III

bull Sochi Partner Toolkit 4 Sochi on PMC

Jan 7

Feb 4

Feb 25

May 6

Networking Q2 Webinar

IP Video Surveillance ndash ldquoHow We did Itrdquo Webinar hellip quarterly educational technology session

bull Held Thursday March 6 2014 bull Featured three customers who shared their

successful deployments bull Key message ndash Video Surveillance is only as good

as the network it runs on bull Industry focus Gaming Government and

Transportation bull Webinar ldquoon-demandrdquo always on

Networking New Campaign

Networking

bull Video Surveillance Trend Advisor Infographic - Growing Security Concerns and New Technologies THE TIPPING POINT OF SURVEILLANCE

- The One Question You Should Ask This Year IS MY IP NETWORK READY

bull Virtualization Trend Advisor Infographic

- Virtualization The 5 Trends That Can Extend Its Value - The Rise of Real-Time Applications - Network Virtualization - Virtual Desktop Infrastructure (VDI) - Fully Integrated Virtualized Solutions - Software Automation and Orchestration

bull And more campaigns amp assets to leverage on PMC eg Network Agility etc

PMC Campaign Assets bull Partner branded emails bull Banners bull Personalized email blasts bull Registration page to capture

leads bull Reporting

Small Midmarket Business Campaign

Avaya IP Office 90 Enable anywhere anytime collaboration with an Avaya midmarket solution

Full-size collaboration solutions for midsize companies (US Canada March 20th)

Assets e-Book Avaya can

deliver a seamless experience for voice video mobility regardless of device

TLC Cake Boss video Avaya provided a full solution that met the needs of this growing business

Small Midmarket Business New Campaign

Avaya IP Office Contact Center Interact and Growhellip imagine a simple multichannel solution for midsize businesses

Portfolio Product GA Theatre

IP Office Contact Center

11 March IPO CC

24 Jun Contact Center Select USCAN

Global

Avaya IP Office Contact Center Partner Sales Readiness Resources IP Office Contact Center Partner Deck IP Office Contact Center QampA - Public IP Office Contact Center QampA - Confidential IP Office Contact Center Technical FAQ IP Office Contact Center Technical Feature Brief and Use Cases

Small Midmarket Business New Campaign

Avaya IP Office Contact Center Interact and Growhellip imagine a simple multichannel solution for midsize businesses

For Partners - Midmarket Kit an all-in-one resource doc - Co-brand-able emails and assets - Partner News - Avaya Partner Connection Days - Avaya Executive Partner Forum - Avaya Partner U - Avaya Enablement Webinars - Avaya Connectandwin - Avaya Power Hour Sessions - Avaya Market Leaders amp PMC - Content Syndication Social Media

Next Steps

bull Visit PMC regularly for new campaign assets for you to use in alignment with your strategy and objectives

bull Co-brand the assets and start generating leads bull Visit the partner portal pages

ndash Small and Midmarket Business ndash Networking

bull Contact us for help - your Channel Marketing Manager - your Channel Account Manager - or me at dcappuccioavayacom

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Stepping Up Your Solution Presentations Demo Coaching Program

Bob Zimmerer Senior Manager Global Partner Enablement May 2014

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

The following presentation contains information that may permanently change the way you present and demonstrate Avaya solutions ndash causing faster sales cycle time greater consideration and more sales

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Why we do demoshellip

helliphave you been here before

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

What is the real value of a demo Create a dialog with the customer

Hands-on demo experience

Prove the solution works

Test drive the applications

Help customers see the benefit

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Not All Demos Are Equal Product Demos

Configured functional platform Basic features and functionality

Scenario Demos Product demos + Scripted to highlight differentiators

Advanced Demos Scenario demos + Integrated solutions including 3rd party applications Vertical scenarios

Changing The Language Of

Demos

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Picking The Right Demo Product

Focus on features and functionality Best for product training and RFP response

Scenario Tailored to customer needs and business goals Best for building support with LOB decision makers

Advanced Built to target a specific vertical or business use case Best at showing customer an integrated custom solution

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Some Examples Of Demo Resources Animated PPT

Videos

DemoAvaya

Virtualized Demos

Demo Kits

Lab Demos

EBCCBC

Trials

Increasing Com

plexity

Greater ldquoR

ealismrdquo

Increasing Cost

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Matching The Demo To The Sales Cycle Save more technical or customized demos for later in the sales cycle

Technical Depth

Cus

tom

izat

ion

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Matching The Demo To The Sales Cycle Save more technical or customized demos for later in the sales cycle

Technical Depth

Cus

tom

izat

ion

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Presentation Title

Presenter Name(s) Job Title Date

New Program Launch

27

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

3Up Program For Demo Success Sign Up ndash Commit

Plan with your customerpartner Commit to a great demo experience

Set Up ndash Prepare Match the best demo Configure devices and test

Step Up ndash Execute Practice your demo Practice telling your story

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

3Up Demo Coaching New Program Concept

Avaya ldquopanel of expertsrdquo will provide specific demo feedback to partners to help them enhance their demo presentation and win the deal

Partner Benefit Get demo feedback from Avaya experts Practice your demo in a safe environment

Partner Requirements Current Avaya certification Opportunity with a demo presentation looming

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

30 copy 2014 Avaya Inc Avaya ndash Confidential amp Proprietary Do not duplicate publish or distribute further without the express written permission of Avaya

3Up On Partner Portal

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Get Started Today

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Sign Up Site Global Coverage

US amp Canada Now EU CALA Soon GGM APAC Next

Avaya Connect Support Medal Requirement Expert Specializations

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Quick Examle - Use A Winning Strategy Show How Solution Supports Customer Goals

Demo a simple solution example (scenario)

Verify Validate Review

Use QampA to discover customer needs

Customer leads deeper demos (product)

Scenario Demo

Q amp A

Product Demos

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Next Steps For Partners Start Using 3Up Method

A Winning Demo Strategy rArr Checklists amp Scenarios

Leverage Avaya Demo Resources amp Best Practices

Try New Tips amp Tricks To Improve Your Demos

Register For A 3Up Coaching Session

Pick An Opportunity And Get Started

April 2014 PCC Spring 2014 Conference April 27 ndash May 1 2014 Dallas TX wwwpccamericasorg Twitter PCCAmericas

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

EASE OF DOING BUSINESS FROM OPPORTUNITY TO ORDER

Including One Source Evolution

Susan Taylor Avaya One Source Global Program Manager May 8 2014

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 37

Please Join Us for our One Source monthly Content review

Avaya One Source continues to streamline Avaya channel processes and tools with a roadmap of upcoming improvements Partners and Avaya associates should plan to attend this monthly webcast to gain advance notice of the capabilities that are planned and the impacts these will have on your systems interfaces and workflows Add these monthly webcasts to your calendar May 15 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIzAAOampId=a3j30000000KzgQAAS June 12 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ4AAOampId=a3j30000000KzgQAAS July 17 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ9AAOampId=a3j30000000KzgQAAS May 14 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIVAA4ampId=a3j30000000KzgQAAS June 11 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIaAAOampId=a3j30000000KzgQAAS July 16 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIfAAOampId=a3j30000000KzgQAAS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 38

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

PRODUCT OFFERS

MARKETING PROMOTIONS

B2B WEB SERVICES

PRICING

SYSTEM CHANGES

OTHERhelliphellip

ONE SOURCE ndash GTM Summary Template

bull SINGLE GTM RELEASE CONTENT EACH MONTH OF ALL CHANGES

bull ALL OFFERS NEED TO BE SALESPARTNERDISTRIBUTOR-FRIENDLY AT POINT OF LAUNCH

bull ALIGNMENT TO LIFECYCLE MANAGEMENT CHANGES

bull PROVIDE 60-DAY ADVANCE NOTIFICATION OF CHANGES TO SUPPORT YOUR READINESS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 39

May 2014 Avaya One Source (A1S) Content

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 40

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

Networking to Red for US and Canada Transfer of Networking portfolio from Blue supply chain to Red supply chain

Support for Select Partner Product Codes (SPP) SPP List pricing in OneSource Vendors Suggested Retail Price AVAYA net pricing to Distributor via automated discounting SPP Distributor sell price to Partners can be managed via OneSource Selling Price Admin

EC Admin - Performance improvements in the Price List Admin functionality iePrice List Admin Page Load Selling Price Upload Also Error page enhancements

EC Data - Show friendly error page to external users

MARKETING PROMOTIONS

Transition plan for Marketing promotions Any valid promotion approval generated by the legacy promotion processes will be accepted

for order submittal up to May 30 2014 subject to compliance with approval terms As of June 1 2014 the only acceptable method of submitting a promotion claim (for those

promotions available on One Source MPM) will be for orders with promotional codes and approvals generated by the One Source toolset via the Marketing Promotions Module (MPM)

Details on all available promotions available from the following link

B2B WEB SERVICES

B2B Web Services is a service available to Distributers More information in detailed section of this presentation

Next available window for Distributer activation is June 2014

PRICING

Several Price Increases Decreases and NPI ndash captured in the 60 day (for price increases) and 7 day (for price decreases) price notifications

$001 codes moving to MPG 1Z Canada Fx rate change

May 2014 GTM Content Summary

Kathleen Ryan

Marketing Programs kryan1avayacom

AvayaPowerHour

Marketing Program News and Reminders

copy 2011 Avaya Inc All rights reserved 42

Avaya Connect Partner Appreciation Kit Customizable materials available on Partner Marketing Central Certificate

HTML and OFT Emails

Social blog posts

Thank you letter

Downloadable logos and esignature

Why should you register for Content Syndication NOW

bullWill take you 10 minutes or less to set up bull All content resides on your web site bullEnhance your site with very rich content for your customers to see including an extensive collections of videos whitepapers and brochures bullCapture leads within the syndicated experience and send them directly to you bullKeep your Avaya product information accurate and current 100 of the time

copy 2013 Avaya Inc All rights reserved 46

Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP

Why do partners have limited Social Media activities ndash Lack of Content to Tweet or Post ndash Lack of resources to gather content or to post content ndash Lack of acumen on what to TweetPost or how to TweetPost ndash Lack of Tools to deliver content to their customer communities

How can Social Media for Avaya CSP help ndash Consistent delivery of Social Media Content (TweetsPosts)

ndash Content will include Unified Communications Contact Center Networking and Thought Leadership 1 ndash 2 posts per day

ndash Once activated the system can automatically push TweetsPosts out to your community We do the heavy lifting for you

ndash No expertise needed ndash it will be done automatically for you ndash The Avaya Content Syndication infrastructure will be used to

drive the discussion for you ndash Itrsquos FREE

copy 2013 Avaya Inc All rights reserved 47

Social Media with Avaya Content Syndication ndash What is the program What is Social Media for Avaya Content Syndication (CSP)

ndash Expansion of Avaya CSP to utilize the new Social Media tool ndash Social Media content will be regularly made available to TweetPost to your partners ndash Avaya will ldquoTweetrdquo on your behalf The Tweet will go out from your Twitter account so it will engage your

customers in the conversation ndash Links in the Tweet will drive customers to the Avaya Content Syndication page on YOUR Website ndash Support for Twitter now with LinkedIn and FaceBook in June

Why should Partners use this offer ndash Leverage social media to connect and engage your audience online ndash Serve as a command center for Avaya social media communications ndash Drive access to great content for your customers ndash Greatly increase Social Media traffic ndash Further build your brand identity and enable you to be viewed as a subject matter expert in the social media

environment ndash Enhance your brand by contributing to and learning from conversations your customers are having online ndash Highly cost-effective complement to any marketing strategy (Free) ndash Generate leads through the utilization of the Avaya Content Syndication program

How do you get access ndash To access the Social Media module you as a current Avaya Content Syndication user will need to go into the

system and authorize access The process will take you less than five minutes and you will have immediate access to the tool for FREE As you know the link to the site is wwwavayacomcsp

copy 2013 Avaya Inc All rights reserved 48

Social Media ndash Authorizing Tweets To approve a tweet

ndash Click on the ldquoSocial Contentrdquo tab from the top navigation bar

ndash Tweets in gray have not yet been published to your twitter account Once a tweet is published to your twitter account the tweet will show in red

ndash Click the un-published tweet to review the content and publish

To publish the tweet ndash simply check the ldquoPublish to

channel nowrdquo option and then click ldquoSave and Closerdquo

ndash You should then see the tweet appear in your Twitter feed

copy 2011 Avaya Inc All rights reserved

49

New MarketLeaders Branding Kit Fully customizable options

Option 1 (tablecloth plaque pull-up banner) ndash Partner price = $800

Option 2 (cell phone battery chargers) ndash Quantity of 50-100 ndash Partner price will vary by quantity (starting at $670)

50 discount on stocked Branding Kit ndash 3 times 5 banner ndash 11 times 18 desktop banner ndash 9 times 12 and 3 times 5 signs ndash 1-GB USB drive ndash 5 mouse pads ndash 15 executive pens ndash 25 4 times 3 notepads ndash 22 duffle bag ndash 8 table cover

Limited quantities available for Silver Gold and Platinum Kits Partner Price $500 $250

Marketing Reminders

Register for the next Getting Started with Avaya Marketing Webinar to learn all about our Marketing Programs ndash Wednesday May 14th 200 ndash 300 est to learn abouthellip Partner Marketing Central ndash Free ready to use customizable marketing collateral and helpful resources designed to help you drive leads MarketLeaders ndash Affordable turnkey marketing programs to fill your pipeline Content Syndication - Free real time Avaya product information directly to your web site

Links for registrations to come in follow-up email

What is PMC A FREE self-service website to help Avaya channel partners create and execute marketing campaign materials to support lead generation activities increase sales funnels and drive greater revenue

PLAN-EXPLORE-EXECUTE bullMarketing Planning guides and templates

bullReady made multi touch campaigns bullSales OFT files

bullTelemarketing scripts bullPosters print ads and online banners

bullEnewsletter emails and downloadable articles bullEvent and Seminar in a Box

bullLead notification and reporting bullEnhanced customization

bullCo-branded banners and landing pages bullEnhanced reporting and analytics

bullCRM Integration bullSocial Media integration bullLibrary search function

bullSite map PMC User Experience in 7 languages and all

materials in English Spanish and Portuguese and some in French Dutch Italian German and

Russian

52

Stay informed about events news and program updates bull ldquoLikerdquo the Avaya MarketLeaders Facebook page

Connect and Share

VISIT wwwavayamarketleaderscom

CALL 855-AVAYA-ML [(855) 282-9265]

EMAIL AvayaMLglgcom

  • Slide Number 1
  • Slide Number 2
  • Slide Number 3
  • UCampC
  • UCampC
  • Vertical Campaign All portfolios
  • Customer Experience
  • Customer Experience
  • Your Action
  • Slide Number 10
  • Networking Campaigns
  • NetworkingQ2 Webinar
  • Networking New Campaign
  • Small Midmarket BusinessCampaign
  • Small Midmarket BusinessNew Campaign
  • Small Midmarket Business New Campaign
  • Next Steps
  • Slide Number 18
  • Slide Number 19
  • Why we do demoshellip
  • What is the real value of a demo
  • Not All Demos Are Equal
  • Picking The Right Demo
  • Some Examples Of Demo Resources
  • Matching The Demo To The Sales Cycle
  • Matching The Demo To The Sales Cycle
  • Slide Number 27
  • 3Up Program For Demo Success
  • 3Up Demo Coaching
  • 3Up On Partner Portal
  • Get Started Today
  • Sign Up Site
  • Quick Examle - Use A Winning Strategy
  • Next Steps For Partners
  • Slide Number 35
  • Slide Number 36
  • Please Join Us for our One Source monthly Content review
  • ONE SOURCE ndash GTM Summary Template
  • Slide Number 39
  • Slide Number 40
  • Slide Number 41
  • Avaya Connect Partner Appreciation KitCustomizable materials available on Partner Marketing Central
  • Slide Number 43
  • Slide Number 44
  • Why should you register for Content Syndication NOW
  • Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP
  • Social Media with Avaya Content Syndication ndash What is the program
  • Social Media ndash Authorizing Tweets
  • New MarketLeaders Branding Kit
  • Marketing Reminders
  • Slide Number 51
  • Connect and Share
  • 13VISIT wwwavayamarketleaderscomCALL 855-AVAYA-ML [(855) 282-9265]EMAIL AvayaMLglgcom
Page 7: Kathleen Ryan Kathy Innvar Denise Cappuccio Bob Zimmerer ... · May 8, 2014 . Agenda • Welcome - Kathleen Ryan • Spring ahead of your competition with these Enterprise Campaigns

Customer Experience

CEM Launch Products bull Avaya Aura Experience Portal bull Avaya Intelligent Customer

Routing bull Avaya Proactive Outreach

Manager bull Avaya Aura Orchestration

Designer bull Check out Sales Plays for help

getting started

Get Smart at the Avaya Contact Center Learning Series (Eng since 2008)

bull Customers prospects partners Avaya Sales

bull Contact Center amp Customer Experience Suite

Sessions bullApril 8 - Enabling Multichannel from 4 to 400 agents

Customer Experience

Managing The Customer Experience Message Personalized Customer Service Benefit Position yourself as the experts in helping customers maintain long-term customer relationships

Transform your business one great interaction at a time (Eng May) Message Improving Customer Experiences in the Omnichannel Age Benefit Maintain your customer base by showing customers how to best maintain theirs

Your Action

Next Steps 1 Visit PMC regularly for new campaigns 2 Review the campaign overviews for

alignment with your objectives 3 Co-brand the assets and start generating

leads 4 Questions

1 Contact your Channel Marketing Manager 2 Contact your Channel Account Manager 3 Contact Kathy Innvar at innvaravayacom

Denise Cappuccio

Americas Marketing Manager dcappuccioavayacom

Accelerate the pace in Small Midmarket Business IP Office amp Networking

Networking Campaigns

Completed The Most Connected Games Ever

Case study + Jan 22 Webinar presented by IDC Analyst Rohit Mehra amp Avaya Jean Turgeon IDC webinar on-demand + 3min Sochi VP technology interview Video Video II IDC whitepaper infographic Post Sochi wrap-up Case Study Whitepaper Video III

bull Sochi Partner Toolkit 4 Sochi on PMC

Jan 7

Feb 4

Feb 25

May 6

Networking Q2 Webinar

IP Video Surveillance ndash ldquoHow We did Itrdquo Webinar hellip quarterly educational technology session

bull Held Thursday March 6 2014 bull Featured three customers who shared their

successful deployments bull Key message ndash Video Surveillance is only as good

as the network it runs on bull Industry focus Gaming Government and

Transportation bull Webinar ldquoon-demandrdquo always on

Networking New Campaign

Networking

bull Video Surveillance Trend Advisor Infographic - Growing Security Concerns and New Technologies THE TIPPING POINT OF SURVEILLANCE

- The One Question You Should Ask This Year IS MY IP NETWORK READY

bull Virtualization Trend Advisor Infographic

- Virtualization The 5 Trends That Can Extend Its Value - The Rise of Real-Time Applications - Network Virtualization - Virtual Desktop Infrastructure (VDI) - Fully Integrated Virtualized Solutions - Software Automation and Orchestration

bull And more campaigns amp assets to leverage on PMC eg Network Agility etc

PMC Campaign Assets bull Partner branded emails bull Banners bull Personalized email blasts bull Registration page to capture

leads bull Reporting

Small Midmarket Business Campaign

Avaya IP Office 90 Enable anywhere anytime collaboration with an Avaya midmarket solution

Full-size collaboration solutions for midsize companies (US Canada March 20th)

Assets e-Book Avaya can

deliver a seamless experience for voice video mobility regardless of device

TLC Cake Boss video Avaya provided a full solution that met the needs of this growing business

Small Midmarket Business New Campaign

Avaya IP Office Contact Center Interact and Growhellip imagine a simple multichannel solution for midsize businesses

Portfolio Product GA Theatre

IP Office Contact Center

11 March IPO CC

24 Jun Contact Center Select USCAN

Global

Avaya IP Office Contact Center Partner Sales Readiness Resources IP Office Contact Center Partner Deck IP Office Contact Center QampA - Public IP Office Contact Center QampA - Confidential IP Office Contact Center Technical FAQ IP Office Contact Center Technical Feature Brief and Use Cases

Small Midmarket Business New Campaign

Avaya IP Office Contact Center Interact and Growhellip imagine a simple multichannel solution for midsize businesses

For Partners - Midmarket Kit an all-in-one resource doc - Co-brand-able emails and assets - Partner News - Avaya Partner Connection Days - Avaya Executive Partner Forum - Avaya Partner U - Avaya Enablement Webinars - Avaya Connectandwin - Avaya Power Hour Sessions - Avaya Market Leaders amp PMC - Content Syndication Social Media

Next Steps

bull Visit PMC regularly for new campaign assets for you to use in alignment with your strategy and objectives

bull Co-brand the assets and start generating leads bull Visit the partner portal pages

ndash Small and Midmarket Business ndash Networking

bull Contact us for help - your Channel Marketing Manager - your Channel Account Manager - or me at dcappuccioavayacom

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Stepping Up Your Solution Presentations Demo Coaching Program

Bob Zimmerer Senior Manager Global Partner Enablement May 2014

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

The following presentation contains information that may permanently change the way you present and demonstrate Avaya solutions ndash causing faster sales cycle time greater consideration and more sales

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Why we do demoshellip

helliphave you been here before

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

What is the real value of a demo Create a dialog with the customer

Hands-on demo experience

Prove the solution works

Test drive the applications

Help customers see the benefit

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Not All Demos Are Equal Product Demos

Configured functional platform Basic features and functionality

Scenario Demos Product demos + Scripted to highlight differentiators

Advanced Demos Scenario demos + Integrated solutions including 3rd party applications Vertical scenarios

Changing The Language Of

Demos

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Picking The Right Demo Product

Focus on features and functionality Best for product training and RFP response

Scenario Tailored to customer needs and business goals Best for building support with LOB decision makers

Advanced Built to target a specific vertical or business use case Best at showing customer an integrated custom solution

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Some Examples Of Demo Resources Animated PPT

Videos

DemoAvaya

Virtualized Demos

Demo Kits

Lab Demos

EBCCBC

Trials

Increasing Com

plexity

Greater ldquoR

ealismrdquo

Increasing Cost

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Matching The Demo To The Sales Cycle Save more technical or customized demos for later in the sales cycle

Technical Depth

Cus

tom

izat

ion

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Matching The Demo To The Sales Cycle Save more technical or customized demos for later in the sales cycle

Technical Depth

Cus

tom

izat

ion

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Presentation Title

Presenter Name(s) Job Title Date

New Program Launch

27

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

3Up Program For Demo Success Sign Up ndash Commit

Plan with your customerpartner Commit to a great demo experience

Set Up ndash Prepare Match the best demo Configure devices and test

Step Up ndash Execute Practice your demo Practice telling your story

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

3Up Demo Coaching New Program Concept

Avaya ldquopanel of expertsrdquo will provide specific demo feedback to partners to help them enhance their demo presentation and win the deal

Partner Benefit Get demo feedback from Avaya experts Practice your demo in a safe environment

Partner Requirements Current Avaya certification Opportunity with a demo presentation looming

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

30 copy 2014 Avaya Inc Avaya ndash Confidential amp Proprietary Do not duplicate publish or distribute further without the express written permission of Avaya

3Up On Partner Portal

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Get Started Today

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Sign Up Site Global Coverage

US amp Canada Now EU CALA Soon GGM APAC Next

Avaya Connect Support Medal Requirement Expert Specializations

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Quick Examle - Use A Winning Strategy Show How Solution Supports Customer Goals

Demo a simple solution example (scenario)

Verify Validate Review

Use QampA to discover customer needs

Customer leads deeper demos (product)

Scenario Demo

Q amp A

Product Demos

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Next Steps For Partners Start Using 3Up Method

A Winning Demo Strategy rArr Checklists amp Scenarios

Leverage Avaya Demo Resources amp Best Practices

Try New Tips amp Tricks To Improve Your Demos

Register For A 3Up Coaching Session

Pick An Opportunity And Get Started

April 2014 PCC Spring 2014 Conference April 27 ndash May 1 2014 Dallas TX wwwpccamericasorg Twitter PCCAmericas

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

EASE OF DOING BUSINESS FROM OPPORTUNITY TO ORDER

Including One Source Evolution

Susan Taylor Avaya One Source Global Program Manager May 8 2014

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 37

Please Join Us for our One Source monthly Content review

Avaya One Source continues to streamline Avaya channel processes and tools with a roadmap of upcoming improvements Partners and Avaya associates should plan to attend this monthly webcast to gain advance notice of the capabilities that are planned and the impacts these will have on your systems interfaces and workflows Add these monthly webcasts to your calendar May 15 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIzAAOampId=a3j30000000KzgQAAS June 12 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ4AAOampId=a3j30000000KzgQAAS July 17 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ9AAOampId=a3j30000000KzgQAAS May 14 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIVAA4ampId=a3j30000000KzgQAAS June 11 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIaAAOampId=a3j30000000KzgQAAS July 16 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIfAAOampId=a3j30000000KzgQAAS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 38

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

PRODUCT OFFERS

MARKETING PROMOTIONS

B2B WEB SERVICES

PRICING

SYSTEM CHANGES

OTHERhelliphellip

ONE SOURCE ndash GTM Summary Template

bull SINGLE GTM RELEASE CONTENT EACH MONTH OF ALL CHANGES

bull ALL OFFERS NEED TO BE SALESPARTNERDISTRIBUTOR-FRIENDLY AT POINT OF LAUNCH

bull ALIGNMENT TO LIFECYCLE MANAGEMENT CHANGES

bull PROVIDE 60-DAY ADVANCE NOTIFICATION OF CHANGES TO SUPPORT YOUR READINESS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 39

May 2014 Avaya One Source (A1S) Content

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 40

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

Networking to Red for US and Canada Transfer of Networking portfolio from Blue supply chain to Red supply chain

Support for Select Partner Product Codes (SPP) SPP List pricing in OneSource Vendors Suggested Retail Price AVAYA net pricing to Distributor via automated discounting SPP Distributor sell price to Partners can be managed via OneSource Selling Price Admin

EC Admin - Performance improvements in the Price List Admin functionality iePrice List Admin Page Load Selling Price Upload Also Error page enhancements

EC Data - Show friendly error page to external users

MARKETING PROMOTIONS

Transition plan for Marketing promotions Any valid promotion approval generated by the legacy promotion processes will be accepted

for order submittal up to May 30 2014 subject to compliance with approval terms As of June 1 2014 the only acceptable method of submitting a promotion claim (for those

promotions available on One Source MPM) will be for orders with promotional codes and approvals generated by the One Source toolset via the Marketing Promotions Module (MPM)

Details on all available promotions available from the following link

B2B WEB SERVICES

B2B Web Services is a service available to Distributers More information in detailed section of this presentation

Next available window for Distributer activation is June 2014

PRICING

Several Price Increases Decreases and NPI ndash captured in the 60 day (for price increases) and 7 day (for price decreases) price notifications

$001 codes moving to MPG 1Z Canada Fx rate change

May 2014 GTM Content Summary

Kathleen Ryan

Marketing Programs kryan1avayacom

AvayaPowerHour

Marketing Program News and Reminders

copy 2011 Avaya Inc All rights reserved 42

Avaya Connect Partner Appreciation Kit Customizable materials available on Partner Marketing Central Certificate

HTML and OFT Emails

Social blog posts

Thank you letter

Downloadable logos and esignature

Why should you register for Content Syndication NOW

bullWill take you 10 minutes or less to set up bull All content resides on your web site bullEnhance your site with very rich content for your customers to see including an extensive collections of videos whitepapers and brochures bullCapture leads within the syndicated experience and send them directly to you bullKeep your Avaya product information accurate and current 100 of the time

copy 2013 Avaya Inc All rights reserved 46

Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP

Why do partners have limited Social Media activities ndash Lack of Content to Tweet or Post ndash Lack of resources to gather content or to post content ndash Lack of acumen on what to TweetPost or how to TweetPost ndash Lack of Tools to deliver content to their customer communities

How can Social Media for Avaya CSP help ndash Consistent delivery of Social Media Content (TweetsPosts)

ndash Content will include Unified Communications Contact Center Networking and Thought Leadership 1 ndash 2 posts per day

ndash Once activated the system can automatically push TweetsPosts out to your community We do the heavy lifting for you

ndash No expertise needed ndash it will be done automatically for you ndash The Avaya Content Syndication infrastructure will be used to

drive the discussion for you ndash Itrsquos FREE

copy 2013 Avaya Inc All rights reserved 47

Social Media with Avaya Content Syndication ndash What is the program What is Social Media for Avaya Content Syndication (CSP)

ndash Expansion of Avaya CSP to utilize the new Social Media tool ndash Social Media content will be regularly made available to TweetPost to your partners ndash Avaya will ldquoTweetrdquo on your behalf The Tweet will go out from your Twitter account so it will engage your

customers in the conversation ndash Links in the Tweet will drive customers to the Avaya Content Syndication page on YOUR Website ndash Support for Twitter now with LinkedIn and FaceBook in June

Why should Partners use this offer ndash Leverage social media to connect and engage your audience online ndash Serve as a command center for Avaya social media communications ndash Drive access to great content for your customers ndash Greatly increase Social Media traffic ndash Further build your brand identity and enable you to be viewed as a subject matter expert in the social media

environment ndash Enhance your brand by contributing to and learning from conversations your customers are having online ndash Highly cost-effective complement to any marketing strategy (Free) ndash Generate leads through the utilization of the Avaya Content Syndication program

How do you get access ndash To access the Social Media module you as a current Avaya Content Syndication user will need to go into the

system and authorize access The process will take you less than five minutes and you will have immediate access to the tool for FREE As you know the link to the site is wwwavayacomcsp

copy 2013 Avaya Inc All rights reserved 48

Social Media ndash Authorizing Tweets To approve a tweet

ndash Click on the ldquoSocial Contentrdquo tab from the top navigation bar

ndash Tweets in gray have not yet been published to your twitter account Once a tweet is published to your twitter account the tweet will show in red

ndash Click the un-published tweet to review the content and publish

To publish the tweet ndash simply check the ldquoPublish to

channel nowrdquo option and then click ldquoSave and Closerdquo

ndash You should then see the tweet appear in your Twitter feed

copy 2011 Avaya Inc All rights reserved

49

New MarketLeaders Branding Kit Fully customizable options

Option 1 (tablecloth plaque pull-up banner) ndash Partner price = $800

Option 2 (cell phone battery chargers) ndash Quantity of 50-100 ndash Partner price will vary by quantity (starting at $670)

50 discount on stocked Branding Kit ndash 3 times 5 banner ndash 11 times 18 desktop banner ndash 9 times 12 and 3 times 5 signs ndash 1-GB USB drive ndash 5 mouse pads ndash 15 executive pens ndash 25 4 times 3 notepads ndash 22 duffle bag ndash 8 table cover

Limited quantities available for Silver Gold and Platinum Kits Partner Price $500 $250

Marketing Reminders

Register for the next Getting Started with Avaya Marketing Webinar to learn all about our Marketing Programs ndash Wednesday May 14th 200 ndash 300 est to learn abouthellip Partner Marketing Central ndash Free ready to use customizable marketing collateral and helpful resources designed to help you drive leads MarketLeaders ndash Affordable turnkey marketing programs to fill your pipeline Content Syndication - Free real time Avaya product information directly to your web site

Links for registrations to come in follow-up email

What is PMC A FREE self-service website to help Avaya channel partners create and execute marketing campaign materials to support lead generation activities increase sales funnels and drive greater revenue

PLAN-EXPLORE-EXECUTE bullMarketing Planning guides and templates

bullReady made multi touch campaigns bullSales OFT files

bullTelemarketing scripts bullPosters print ads and online banners

bullEnewsletter emails and downloadable articles bullEvent and Seminar in a Box

bullLead notification and reporting bullEnhanced customization

bullCo-branded banners and landing pages bullEnhanced reporting and analytics

bullCRM Integration bullSocial Media integration bullLibrary search function

bullSite map PMC User Experience in 7 languages and all

materials in English Spanish and Portuguese and some in French Dutch Italian German and

Russian

52

Stay informed about events news and program updates bull ldquoLikerdquo the Avaya MarketLeaders Facebook page

Connect and Share

VISIT wwwavayamarketleaderscom

CALL 855-AVAYA-ML [(855) 282-9265]

EMAIL AvayaMLglgcom

  • Slide Number 1
  • Slide Number 2
  • Slide Number 3
  • UCampC
  • UCampC
  • Vertical Campaign All portfolios
  • Customer Experience
  • Customer Experience
  • Your Action
  • Slide Number 10
  • Networking Campaigns
  • NetworkingQ2 Webinar
  • Networking New Campaign
  • Small Midmarket BusinessCampaign
  • Small Midmarket BusinessNew Campaign
  • Small Midmarket Business New Campaign
  • Next Steps
  • Slide Number 18
  • Slide Number 19
  • Why we do demoshellip
  • What is the real value of a demo
  • Not All Demos Are Equal
  • Picking The Right Demo
  • Some Examples Of Demo Resources
  • Matching The Demo To The Sales Cycle
  • Matching The Demo To The Sales Cycle
  • Slide Number 27
  • 3Up Program For Demo Success
  • 3Up Demo Coaching
  • 3Up On Partner Portal
  • Get Started Today
  • Sign Up Site
  • Quick Examle - Use A Winning Strategy
  • Next Steps For Partners
  • Slide Number 35
  • Slide Number 36
  • Please Join Us for our One Source monthly Content review
  • ONE SOURCE ndash GTM Summary Template
  • Slide Number 39
  • Slide Number 40
  • Slide Number 41
  • Avaya Connect Partner Appreciation KitCustomizable materials available on Partner Marketing Central
  • Slide Number 43
  • Slide Number 44
  • Why should you register for Content Syndication NOW
  • Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP
  • Social Media with Avaya Content Syndication ndash What is the program
  • Social Media ndash Authorizing Tweets
  • New MarketLeaders Branding Kit
  • Marketing Reminders
  • Slide Number 51
  • Connect and Share
  • 13VISIT wwwavayamarketleaderscomCALL 855-AVAYA-ML [(855) 282-9265]EMAIL AvayaMLglgcom
Page 8: Kathleen Ryan Kathy Innvar Denise Cappuccio Bob Zimmerer ... · May 8, 2014 . Agenda • Welcome - Kathleen Ryan • Spring ahead of your competition with these Enterprise Campaigns

Customer Experience

Managing The Customer Experience Message Personalized Customer Service Benefit Position yourself as the experts in helping customers maintain long-term customer relationships

Transform your business one great interaction at a time (Eng May) Message Improving Customer Experiences in the Omnichannel Age Benefit Maintain your customer base by showing customers how to best maintain theirs

Your Action

Next Steps 1 Visit PMC regularly for new campaigns 2 Review the campaign overviews for

alignment with your objectives 3 Co-brand the assets and start generating

leads 4 Questions

1 Contact your Channel Marketing Manager 2 Contact your Channel Account Manager 3 Contact Kathy Innvar at innvaravayacom

Denise Cappuccio

Americas Marketing Manager dcappuccioavayacom

Accelerate the pace in Small Midmarket Business IP Office amp Networking

Networking Campaigns

Completed The Most Connected Games Ever

Case study + Jan 22 Webinar presented by IDC Analyst Rohit Mehra amp Avaya Jean Turgeon IDC webinar on-demand + 3min Sochi VP technology interview Video Video II IDC whitepaper infographic Post Sochi wrap-up Case Study Whitepaper Video III

bull Sochi Partner Toolkit 4 Sochi on PMC

Jan 7

Feb 4

Feb 25

May 6

Networking Q2 Webinar

IP Video Surveillance ndash ldquoHow We did Itrdquo Webinar hellip quarterly educational technology session

bull Held Thursday March 6 2014 bull Featured three customers who shared their

successful deployments bull Key message ndash Video Surveillance is only as good

as the network it runs on bull Industry focus Gaming Government and

Transportation bull Webinar ldquoon-demandrdquo always on

Networking New Campaign

Networking

bull Video Surveillance Trend Advisor Infographic - Growing Security Concerns and New Technologies THE TIPPING POINT OF SURVEILLANCE

- The One Question You Should Ask This Year IS MY IP NETWORK READY

bull Virtualization Trend Advisor Infographic

- Virtualization The 5 Trends That Can Extend Its Value - The Rise of Real-Time Applications - Network Virtualization - Virtual Desktop Infrastructure (VDI) - Fully Integrated Virtualized Solutions - Software Automation and Orchestration

bull And more campaigns amp assets to leverage on PMC eg Network Agility etc

PMC Campaign Assets bull Partner branded emails bull Banners bull Personalized email blasts bull Registration page to capture

leads bull Reporting

Small Midmarket Business Campaign

Avaya IP Office 90 Enable anywhere anytime collaboration with an Avaya midmarket solution

Full-size collaboration solutions for midsize companies (US Canada March 20th)

Assets e-Book Avaya can

deliver a seamless experience for voice video mobility regardless of device

TLC Cake Boss video Avaya provided a full solution that met the needs of this growing business

Small Midmarket Business New Campaign

Avaya IP Office Contact Center Interact and Growhellip imagine a simple multichannel solution for midsize businesses

Portfolio Product GA Theatre

IP Office Contact Center

11 March IPO CC

24 Jun Contact Center Select USCAN

Global

Avaya IP Office Contact Center Partner Sales Readiness Resources IP Office Contact Center Partner Deck IP Office Contact Center QampA - Public IP Office Contact Center QampA - Confidential IP Office Contact Center Technical FAQ IP Office Contact Center Technical Feature Brief and Use Cases

Small Midmarket Business New Campaign

Avaya IP Office Contact Center Interact and Growhellip imagine a simple multichannel solution for midsize businesses

For Partners - Midmarket Kit an all-in-one resource doc - Co-brand-able emails and assets - Partner News - Avaya Partner Connection Days - Avaya Executive Partner Forum - Avaya Partner U - Avaya Enablement Webinars - Avaya Connectandwin - Avaya Power Hour Sessions - Avaya Market Leaders amp PMC - Content Syndication Social Media

Next Steps

bull Visit PMC regularly for new campaign assets for you to use in alignment with your strategy and objectives

bull Co-brand the assets and start generating leads bull Visit the partner portal pages

ndash Small and Midmarket Business ndash Networking

bull Contact us for help - your Channel Marketing Manager - your Channel Account Manager - or me at dcappuccioavayacom

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Stepping Up Your Solution Presentations Demo Coaching Program

Bob Zimmerer Senior Manager Global Partner Enablement May 2014

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

The following presentation contains information that may permanently change the way you present and demonstrate Avaya solutions ndash causing faster sales cycle time greater consideration and more sales

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Why we do demoshellip

helliphave you been here before

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

What is the real value of a demo Create a dialog with the customer

Hands-on demo experience

Prove the solution works

Test drive the applications

Help customers see the benefit

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Not All Demos Are Equal Product Demos

Configured functional platform Basic features and functionality

Scenario Demos Product demos + Scripted to highlight differentiators

Advanced Demos Scenario demos + Integrated solutions including 3rd party applications Vertical scenarios

Changing The Language Of

Demos

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Picking The Right Demo Product

Focus on features and functionality Best for product training and RFP response

Scenario Tailored to customer needs and business goals Best for building support with LOB decision makers

Advanced Built to target a specific vertical or business use case Best at showing customer an integrated custom solution

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Some Examples Of Demo Resources Animated PPT

Videos

DemoAvaya

Virtualized Demos

Demo Kits

Lab Demos

EBCCBC

Trials

Increasing Com

plexity

Greater ldquoR

ealismrdquo

Increasing Cost

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Matching The Demo To The Sales Cycle Save more technical or customized demos for later in the sales cycle

Technical Depth

Cus

tom

izat

ion

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Matching The Demo To The Sales Cycle Save more technical or customized demos for later in the sales cycle

Technical Depth

Cus

tom

izat

ion

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Presentation Title

Presenter Name(s) Job Title Date

New Program Launch

27

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

3Up Program For Demo Success Sign Up ndash Commit

Plan with your customerpartner Commit to a great demo experience

Set Up ndash Prepare Match the best demo Configure devices and test

Step Up ndash Execute Practice your demo Practice telling your story

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

3Up Demo Coaching New Program Concept

Avaya ldquopanel of expertsrdquo will provide specific demo feedback to partners to help them enhance their demo presentation and win the deal

Partner Benefit Get demo feedback from Avaya experts Practice your demo in a safe environment

Partner Requirements Current Avaya certification Opportunity with a demo presentation looming

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

30 copy 2014 Avaya Inc Avaya ndash Confidential amp Proprietary Do not duplicate publish or distribute further without the express written permission of Avaya

3Up On Partner Portal

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Get Started Today

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Sign Up Site Global Coverage

US amp Canada Now EU CALA Soon GGM APAC Next

Avaya Connect Support Medal Requirement Expert Specializations

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Quick Examle - Use A Winning Strategy Show How Solution Supports Customer Goals

Demo a simple solution example (scenario)

Verify Validate Review

Use QampA to discover customer needs

Customer leads deeper demos (product)

Scenario Demo

Q amp A

Product Demos

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Next Steps For Partners Start Using 3Up Method

A Winning Demo Strategy rArr Checklists amp Scenarios

Leverage Avaya Demo Resources amp Best Practices

Try New Tips amp Tricks To Improve Your Demos

Register For A 3Up Coaching Session

Pick An Opportunity And Get Started

April 2014 PCC Spring 2014 Conference April 27 ndash May 1 2014 Dallas TX wwwpccamericasorg Twitter PCCAmericas

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

EASE OF DOING BUSINESS FROM OPPORTUNITY TO ORDER

Including One Source Evolution

Susan Taylor Avaya One Source Global Program Manager May 8 2014

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 37

Please Join Us for our One Source monthly Content review

Avaya One Source continues to streamline Avaya channel processes and tools with a roadmap of upcoming improvements Partners and Avaya associates should plan to attend this monthly webcast to gain advance notice of the capabilities that are planned and the impacts these will have on your systems interfaces and workflows Add these monthly webcasts to your calendar May 15 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIzAAOampId=a3j30000000KzgQAAS June 12 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ4AAOampId=a3j30000000KzgQAAS July 17 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ9AAOampId=a3j30000000KzgQAAS May 14 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIVAA4ampId=a3j30000000KzgQAAS June 11 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIaAAOampId=a3j30000000KzgQAAS July 16 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIfAAOampId=a3j30000000KzgQAAS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 38

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

PRODUCT OFFERS

MARKETING PROMOTIONS

B2B WEB SERVICES

PRICING

SYSTEM CHANGES

OTHERhelliphellip

ONE SOURCE ndash GTM Summary Template

bull SINGLE GTM RELEASE CONTENT EACH MONTH OF ALL CHANGES

bull ALL OFFERS NEED TO BE SALESPARTNERDISTRIBUTOR-FRIENDLY AT POINT OF LAUNCH

bull ALIGNMENT TO LIFECYCLE MANAGEMENT CHANGES

bull PROVIDE 60-DAY ADVANCE NOTIFICATION OF CHANGES TO SUPPORT YOUR READINESS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 39

May 2014 Avaya One Source (A1S) Content

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 40

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

Networking to Red for US and Canada Transfer of Networking portfolio from Blue supply chain to Red supply chain

Support for Select Partner Product Codes (SPP) SPP List pricing in OneSource Vendors Suggested Retail Price AVAYA net pricing to Distributor via automated discounting SPP Distributor sell price to Partners can be managed via OneSource Selling Price Admin

EC Admin - Performance improvements in the Price List Admin functionality iePrice List Admin Page Load Selling Price Upload Also Error page enhancements

EC Data - Show friendly error page to external users

MARKETING PROMOTIONS

Transition plan for Marketing promotions Any valid promotion approval generated by the legacy promotion processes will be accepted

for order submittal up to May 30 2014 subject to compliance with approval terms As of June 1 2014 the only acceptable method of submitting a promotion claim (for those

promotions available on One Source MPM) will be for orders with promotional codes and approvals generated by the One Source toolset via the Marketing Promotions Module (MPM)

Details on all available promotions available from the following link

B2B WEB SERVICES

B2B Web Services is a service available to Distributers More information in detailed section of this presentation

Next available window for Distributer activation is June 2014

PRICING

Several Price Increases Decreases and NPI ndash captured in the 60 day (for price increases) and 7 day (for price decreases) price notifications

$001 codes moving to MPG 1Z Canada Fx rate change

May 2014 GTM Content Summary

Kathleen Ryan

Marketing Programs kryan1avayacom

AvayaPowerHour

Marketing Program News and Reminders

copy 2011 Avaya Inc All rights reserved 42

Avaya Connect Partner Appreciation Kit Customizable materials available on Partner Marketing Central Certificate

HTML and OFT Emails

Social blog posts

Thank you letter

Downloadable logos and esignature

Why should you register for Content Syndication NOW

bullWill take you 10 minutes or less to set up bull All content resides on your web site bullEnhance your site with very rich content for your customers to see including an extensive collections of videos whitepapers and brochures bullCapture leads within the syndicated experience and send them directly to you bullKeep your Avaya product information accurate and current 100 of the time

copy 2013 Avaya Inc All rights reserved 46

Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP

Why do partners have limited Social Media activities ndash Lack of Content to Tweet or Post ndash Lack of resources to gather content or to post content ndash Lack of acumen on what to TweetPost or how to TweetPost ndash Lack of Tools to deliver content to their customer communities

How can Social Media for Avaya CSP help ndash Consistent delivery of Social Media Content (TweetsPosts)

ndash Content will include Unified Communications Contact Center Networking and Thought Leadership 1 ndash 2 posts per day

ndash Once activated the system can automatically push TweetsPosts out to your community We do the heavy lifting for you

ndash No expertise needed ndash it will be done automatically for you ndash The Avaya Content Syndication infrastructure will be used to

drive the discussion for you ndash Itrsquos FREE

copy 2013 Avaya Inc All rights reserved 47

Social Media with Avaya Content Syndication ndash What is the program What is Social Media for Avaya Content Syndication (CSP)

ndash Expansion of Avaya CSP to utilize the new Social Media tool ndash Social Media content will be regularly made available to TweetPost to your partners ndash Avaya will ldquoTweetrdquo on your behalf The Tweet will go out from your Twitter account so it will engage your

customers in the conversation ndash Links in the Tweet will drive customers to the Avaya Content Syndication page on YOUR Website ndash Support for Twitter now with LinkedIn and FaceBook in June

Why should Partners use this offer ndash Leverage social media to connect and engage your audience online ndash Serve as a command center for Avaya social media communications ndash Drive access to great content for your customers ndash Greatly increase Social Media traffic ndash Further build your brand identity and enable you to be viewed as a subject matter expert in the social media

environment ndash Enhance your brand by contributing to and learning from conversations your customers are having online ndash Highly cost-effective complement to any marketing strategy (Free) ndash Generate leads through the utilization of the Avaya Content Syndication program

How do you get access ndash To access the Social Media module you as a current Avaya Content Syndication user will need to go into the

system and authorize access The process will take you less than five minutes and you will have immediate access to the tool for FREE As you know the link to the site is wwwavayacomcsp

copy 2013 Avaya Inc All rights reserved 48

Social Media ndash Authorizing Tweets To approve a tweet

ndash Click on the ldquoSocial Contentrdquo tab from the top navigation bar

ndash Tweets in gray have not yet been published to your twitter account Once a tweet is published to your twitter account the tweet will show in red

ndash Click the un-published tweet to review the content and publish

To publish the tweet ndash simply check the ldquoPublish to

channel nowrdquo option and then click ldquoSave and Closerdquo

ndash You should then see the tweet appear in your Twitter feed

copy 2011 Avaya Inc All rights reserved

49

New MarketLeaders Branding Kit Fully customizable options

Option 1 (tablecloth plaque pull-up banner) ndash Partner price = $800

Option 2 (cell phone battery chargers) ndash Quantity of 50-100 ndash Partner price will vary by quantity (starting at $670)

50 discount on stocked Branding Kit ndash 3 times 5 banner ndash 11 times 18 desktop banner ndash 9 times 12 and 3 times 5 signs ndash 1-GB USB drive ndash 5 mouse pads ndash 15 executive pens ndash 25 4 times 3 notepads ndash 22 duffle bag ndash 8 table cover

Limited quantities available for Silver Gold and Platinum Kits Partner Price $500 $250

Marketing Reminders

Register for the next Getting Started with Avaya Marketing Webinar to learn all about our Marketing Programs ndash Wednesday May 14th 200 ndash 300 est to learn abouthellip Partner Marketing Central ndash Free ready to use customizable marketing collateral and helpful resources designed to help you drive leads MarketLeaders ndash Affordable turnkey marketing programs to fill your pipeline Content Syndication - Free real time Avaya product information directly to your web site

Links for registrations to come in follow-up email

What is PMC A FREE self-service website to help Avaya channel partners create and execute marketing campaign materials to support lead generation activities increase sales funnels and drive greater revenue

PLAN-EXPLORE-EXECUTE bullMarketing Planning guides and templates

bullReady made multi touch campaigns bullSales OFT files

bullTelemarketing scripts bullPosters print ads and online banners

bullEnewsletter emails and downloadable articles bullEvent and Seminar in a Box

bullLead notification and reporting bullEnhanced customization

bullCo-branded banners and landing pages bullEnhanced reporting and analytics

bullCRM Integration bullSocial Media integration bullLibrary search function

bullSite map PMC User Experience in 7 languages and all

materials in English Spanish and Portuguese and some in French Dutch Italian German and

Russian

52

Stay informed about events news and program updates bull ldquoLikerdquo the Avaya MarketLeaders Facebook page

Connect and Share

VISIT wwwavayamarketleaderscom

CALL 855-AVAYA-ML [(855) 282-9265]

EMAIL AvayaMLglgcom

  • Slide Number 1
  • Slide Number 2
  • Slide Number 3
  • UCampC
  • UCampC
  • Vertical Campaign All portfolios
  • Customer Experience
  • Customer Experience
  • Your Action
  • Slide Number 10
  • Networking Campaigns
  • NetworkingQ2 Webinar
  • Networking New Campaign
  • Small Midmarket BusinessCampaign
  • Small Midmarket BusinessNew Campaign
  • Small Midmarket Business New Campaign
  • Next Steps
  • Slide Number 18
  • Slide Number 19
  • Why we do demoshellip
  • What is the real value of a demo
  • Not All Demos Are Equal
  • Picking The Right Demo
  • Some Examples Of Demo Resources
  • Matching The Demo To The Sales Cycle
  • Matching The Demo To The Sales Cycle
  • Slide Number 27
  • 3Up Program For Demo Success
  • 3Up Demo Coaching
  • 3Up On Partner Portal
  • Get Started Today
  • Sign Up Site
  • Quick Examle - Use A Winning Strategy
  • Next Steps For Partners
  • Slide Number 35
  • Slide Number 36
  • Please Join Us for our One Source monthly Content review
  • ONE SOURCE ndash GTM Summary Template
  • Slide Number 39
  • Slide Number 40
  • Slide Number 41
  • Avaya Connect Partner Appreciation KitCustomizable materials available on Partner Marketing Central
  • Slide Number 43
  • Slide Number 44
  • Why should you register for Content Syndication NOW
  • Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP
  • Social Media with Avaya Content Syndication ndash What is the program
  • Social Media ndash Authorizing Tweets
  • New MarketLeaders Branding Kit
  • Marketing Reminders
  • Slide Number 51
  • Connect and Share
  • 13VISIT wwwavayamarketleaderscomCALL 855-AVAYA-ML [(855) 282-9265]EMAIL AvayaMLglgcom
Page 9: Kathleen Ryan Kathy Innvar Denise Cappuccio Bob Zimmerer ... · May 8, 2014 . Agenda • Welcome - Kathleen Ryan • Spring ahead of your competition with these Enterprise Campaigns

Your Action

Next Steps 1 Visit PMC regularly for new campaigns 2 Review the campaign overviews for

alignment with your objectives 3 Co-brand the assets and start generating

leads 4 Questions

1 Contact your Channel Marketing Manager 2 Contact your Channel Account Manager 3 Contact Kathy Innvar at innvaravayacom

Denise Cappuccio

Americas Marketing Manager dcappuccioavayacom

Accelerate the pace in Small Midmarket Business IP Office amp Networking

Networking Campaigns

Completed The Most Connected Games Ever

Case study + Jan 22 Webinar presented by IDC Analyst Rohit Mehra amp Avaya Jean Turgeon IDC webinar on-demand + 3min Sochi VP technology interview Video Video II IDC whitepaper infographic Post Sochi wrap-up Case Study Whitepaper Video III

bull Sochi Partner Toolkit 4 Sochi on PMC

Jan 7

Feb 4

Feb 25

May 6

Networking Q2 Webinar

IP Video Surveillance ndash ldquoHow We did Itrdquo Webinar hellip quarterly educational technology session

bull Held Thursday March 6 2014 bull Featured three customers who shared their

successful deployments bull Key message ndash Video Surveillance is only as good

as the network it runs on bull Industry focus Gaming Government and

Transportation bull Webinar ldquoon-demandrdquo always on

Networking New Campaign

Networking

bull Video Surveillance Trend Advisor Infographic - Growing Security Concerns and New Technologies THE TIPPING POINT OF SURVEILLANCE

- The One Question You Should Ask This Year IS MY IP NETWORK READY

bull Virtualization Trend Advisor Infographic

- Virtualization The 5 Trends That Can Extend Its Value - The Rise of Real-Time Applications - Network Virtualization - Virtual Desktop Infrastructure (VDI) - Fully Integrated Virtualized Solutions - Software Automation and Orchestration

bull And more campaigns amp assets to leverage on PMC eg Network Agility etc

PMC Campaign Assets bull Partner branded emails bull Banners bull Personalized email blasts bull Registration page to capture

leads bull Reporting

Small Midmarket Business Campaign

Avaya IP Office 90 Enable anywhere anytime collaboration with an Avaya midmarket solution

Full-size collaboration solutions for midsize companies (US Canada March 20th)

Assets e-Book Avaya can

deliver a seamless experience for voice video mobility regardless of device

TLC Cake Boss video Avaya provided a full solution that met the needs of this growing business

Small Midmarket Business New Campaign

Avaya IP Office Contact Center Interact and Growhellip imagine a simple multichannel solution for midsize businesses

Portfolio Product GA Theatre

IP Office Contact Center

11 March IPO CC

24 Jun Contact Center Select USCAN

Global

Avaya IP Office Contact Center Partner Sales Readiness Resources IP Office Contact Center Partner Deck IP Office Contact Center QampA - Public IP Office Contact Center QampA - Confidential IP Office Contact Center Technical FAQ IP Office Contact Center Technical Feature Brief and Use Cases

Small Midmarket Business New Campaign

Avaya IP Office Contact Center Interact and Growhellip imagine a simple multichannel solution for midsize businesses

For Partners - Midmarket Kit an all-in-one resource doc - Co-brand-able emails and assets - Partner News - Avaya Partner Connection Days - Avaya Executive Partner Forum - Avaya Partner U - Avaya Enablement Webinars - Avaya Connectandwin - Avaya Power Hour Sessions - Avaya Market Leaders amp PMC - Content Syndication Social Media

Next Steps

bull Visit PMC regularly for new campaign assets for you to use in alignment with your strategy and objectives

bull Co-brand the assets and start generating leads bull Visit the partner portal pages

ndash Small and Midmarket Business ndash Networking

bull Contact us for help - your Channel Marketing Manager - your Channel Account Manager - or me at dcappuccioavayacom

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Stepping Up Your Solution Presentations Demo Coaching Program

Bob Zimmerer Senior Manager Global Partner Enablement May 2014

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

The following presentation contains information that may permanently change the way you present and demonstrate Avaya solutions ndash causing faster sales cycle time greater consideration and more sales

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Why we do demoshellip

helliphave you been here before

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

What is the real value of a demo Create a dialog with the customer

Hands-on demo experience

Prove the solution works

Test drive the applications

Help customers see the benefit

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Not All Demos Are Equal Product Demos

Configured functional platform Basic features and functionality

Scenario Demos Product demos + Scripted to highlight differentiators

Advanced Demos Scenario demos + Integrated solutions including 3rd party applications Vertical scenarios

Changing The Language Of

Demos

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Picking The Right Demo Product

Focus on features and functionality Best for product training and RFP response

Scenario Tailored to customer needs and business goals Best for building support with LOB decision makers

Advanced Built to target a specific vertical or business use case Best at showing customer an integrated custom solution

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Some Examples Of Demo Resources Animated PPT

Videos

DemoAvaya

Virtualized Demos

Demo Kits

Lab Demos

EBCCBC

Trials

Increasing Com

plexity

Greater ldquoR

ealismrdquo

Increasing Cost

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Matching The Demo To The Sales Cycle Save more technical or customized demos for later in the sales cycle

Technical Depth

Cus

tom

izat

ion

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Matching The Demo To The Sales Cycle Save more technical or customized demos for later in the sales cycle

Technical Depth

Cus

tom

izat

ion

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Presentation Title

Presenter Name(s) Job Title Date

New Program Launch

27

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

3Up Program For Demo Success Sign Up ndash Commit

Plan with your customerpartner Commit to a great demo experience

Set Up ndash Prepare Match the best demo Configure devices and test

Step Up ndash Execute Practice your demo Practice telling your story

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

3Up Demo Coaching New Program Concept

Avaya ldquopanel of expertsrdquo will provide specific demo feedback to partners to help them enhance their demo presentation and win the deal

Partner Benefit Get demo feedback from Avaya experts Practice your demo in a safe environment

Partner Requirements Current Avaya certification Opportunity with a demo presentation looming

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

30 copy 2014 Avaya Inc Avaya ndash Confidential amp Proprietary Do not duplicate publish or distribute further without the express written permission of Avaya

3Up On Partner Portal

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Get Started Today

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Sign Up Site Global Coverage

US amp Canada Now EU CALA Soon GGM APAC Next

Avaya Connect Support Medal Requirement Expert Specializations

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Quick Examle - Use A Winning Strategy Show How Solution Supports Customer Goals

Demo a simple solution example (scenario)

Verify Validate Review

Use QampA to discover customer needs

Customer leads deeper demos (product)

Scenario Demo

Q amp A

Product Demos

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Next Steps For Partners Start Using 3Up Method

A Winning Demo Strategy rArr Checklists amp Scenarios

Leverage Avaya Demo Resources amp Best Practices

Try New Tips amp Tricks To Improve Your Demos

Register For A 3Up Coaching Session

Pick An Opportunity And Get Started

April 2014 PCC Spring 2014 Conference April 27 ndash May 1 2014 Dallas TX wwwpccamericasorg Twitter PCCAmericas

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

EASE OF DOING BUSINESS FROM OPPORTUNITY TO ORDER

Including One Source Evolution

Susan Taylor Avaya One Source Global Program Manager May 8 2014

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 37

Please Join Us for our One Source monthly Content review

Avaya One Source continues to streamline Avaya channel processes and tools with a roadmap of upcoming improvements Partners and Avaya associates should plan to attend this monthly webcast to gain advance notice of the capabilities that are planned and the impacts these will have on your systems interfaces and workflows Add these monthly webcasts to your calendar May 15 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIzAAOampId=a3j30000000KzgQAAS June 12 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ4AAOampId=a3j30000000KzgQAAS July 17 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ9AAOampId=a3j30000000KzgQAAS May 14 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIVAA4ampId=a3j30000000KzgQAAS June 11 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIaAAOampId=a3j30000000KzgQAAS July 16 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIfAAOampId=a3j30000000KzgQAAS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 38

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

PRODUCT OFFERS

MARKETING PROMOTIONS

B2B WEB SERVICES

PRICING

SYSTEM CHANGES

OTHERhelliphellip

ONE SOURCE ndash GTM Summary Template

bull SINGLE GTM RELEASE CONTENT EACH MONTH OF ALL CHANGES

bull ALL OFFERS NEED TO BE SALESPARTNERDISTRIBUTOR-FRIENDLY AT POINT OF LAUNCH

bull ALIGNMENT TO LIFECYCLE MANAGEMENT CHANGES

bull PROVIDE 60-DAY ADVANCE NOTIFICATION OF CHANGES TO SUPPORT YOUR READINESS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 39

May 2014 Avaya One Source (A1S) Content

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 40

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

Networking to Red for US and Canada Transfer of Networking portfolio from Blue supply chain to Red supply chain

Support for Select Partner Product Codes (SPP) SPP List pricing in OneSource Vendors Suggested Retail Price AVAYA net pricing to Distributor via automated discounting SPP Distributor sell price to Partners can be managed via OneSource Selling Price Admin

EC Admin - Performance improvements in the Price List Admin functionality iePrice List Admin Page Load Selling Price Upload Also Error page enhancements

EC Data - Show friendly error page to external users

MARKETING PROMOTIONS

Transition plan for Marketing promotions Any valid promotion approval generated by the legacy promotion processes will be accepted

for order submittal up to May 30 2014 subject to compliance with approval terms As of June 1 2014 the only acceptable method of submitting a promotion claim (for those

promotions available on One Source MPM) will be for orders with promotional codes and approvals generated by the One Source toolset via the Marketing Promotions Module (MPM)

Details on all available promotions available from the following link

B2B WEB SERVICES

B2B Web Services is a service available to Distributers More information in detailed section of this presentation

Next available window for Distributer activation is June 2014

PRICING

Several Price Increases Decreases and NPI ndash captured in the 60 day (for price increases) and 7 day (for price decreases) price notifications

$001 codes moving to MPG 1Z Canada Fx rate change

May 2014 GTM Content Summary

Kathleen Ryan

Marketing Programs kryan1avayacom

AvayaPowerHour

Marketing Program News and Reminders

copy 2011 Avaya Inc All rights reserved 42

Avaya Connect Partner Appreciation Kit Customizable materials available on Partner Marketing Central Certificate

HTML and OFT Emails

Social blog posts

Thank you letter

Downloadable logos and esignature

Why should you register for Content Syndication NOW

bullWill take you 10 minutes or less to set up bull All content resides on your web site bullEnhance your site with very rich content for your customers to see including an extensive collections of videos whitepapers and brochures bullCapture leads within the syndicated experience and send them directly to you bullKeep your Avaya product information accurate and current 100 of the time

copy 2013 Avaya Inc All rights reserved 46

Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP

Why do partners have limited Social Media activities ndash Lack of Content to Tweet or Post ndash Lack of resources to gather content or to post content ndash Lack of acumen on what to TweetPost or how to TweetPost ndash Lack of Tools to deliver content to their customer communities

How can Social Media for Avaya CSP help ndash Consistent delivery of Social Media Content (TweetsPosts)

ndash Content will include Unified Communications Contact Center Networking and Thought Leadership 1 ndash 2 posts per day

ndash Once activated the system can automatically push TweetsPosts out to your community We do the heavy lifting for you

ndash No expertise needed ndash it will be done automatically for you ndash The Avaya Content Syndication infrastructure will be used to

drive the discussion for you ndash Itrsquos FREE

copy 2013 Avaya Inc All rights reserved 47

Social Media with Avaya Content Syndication ndash What is the program What is Social Media for Avaya Content Syndication (CSP)

ndash Expansion of Avaya CSP to utilize the new Social Media tool ndash Social Media content will be regularly made available to TweetPost to your partners ndash Avaya will ldquoTweetrdquo on your behalf The Tweet will go out from your Twitter account so it will engage your

customers in the conversation ndash Links in the Tweet will drive customers to the Avaya Content Syndication page on YOUR Website ndash Support for Twitter now with LinkedIn and FaceBook in June

Why should Partners use this offer ndash Leverage social media to connect and engage your audience online ndash Serve as a command center for Avaya social media communications ndash Drive access to great content for your customers ndash Greatly increase Social Media traffic ndash Further build your brand identity and enable you to be viewed as a subject matter expert in the social media

environment ndash Enhance your brand by contributing to and learning from conversations your customers are having online ndash Highly cost-effective complement to any marketing strategy (Free) ndash Generate leads through the utilization of the Avaya Content Syndication program

How do you get access ndash To access the Social Media module you as a current Avaya Content Syndication user will need to go into the

system and authorize access The process will take you less than five minutes and you will have immediate access to the tool for FREE As you know the link to the site is wwwavayacomcsp

copy 2013 Avaya Inc All rights reserved 48

Social Media ndash Authorizing Tweets To approve a tweet

ndash Click on the ldquoSocial Contentrdquo tab from the top navigation bar

ndash Tweets in gray have not yet been published to your twitter account Once a tweet is published to your twitter account the tweet will show in red

ndash Click the un-published tweet to review the content and publish

To publish the tweet ndash simply check the ldquoPublish to

channel nowrdquo option and then click ldquoSave and Closerdquo

ndash You should then see the tweet appear in your Twitter feed

copy 2011 Avaya Inc All rights reserved

49

New MarketLeaders Branding Kit Fully customizable options

Option 1 (tablecloth plaque pull-up banner) ndash Partner price = $800

Option 2 (cell phone battery chargers) ndash Quantity of 50-100 ndash Partner price will vary by quantity (starting at $670)

50 discount on stocked Branding Kit ndash 3 times 5 banner ndash 11 times 18 desktop banner ndash 9 times 12 and 3 times 5 signs ndash 1-GB USB drive ndash 5 mouse pads ndash 15 executive pens ndash 25 4 times 3 notepads ndash 22 duffle bag ndash 8 table cover

Limited quantities available for Silver Gold and Platinum Kits Partner Price $500 $250

Marketing Reminders

Register for the next Getting Started with Avaya Marketing Webinar to learn all about our Marketing Programs ndash Wednesday May 14th 200 ndash 300 est to learn abouthellip Partner Marketing Central ndash Free ready to use customizable marketing collateral and helpful resources designed to help you drive leads MarketLeaders ndash Affordable turnkey marketing programs to fill your pipeline Content Syndication - Free real time Avaya product information directly to your web site

Links for registrations to come in follow-up email

What is PMC A FREE self-service website to help Avaya channel partners create and execute marketing campaign materials to support lead generation activities increase sales funnels and drive greater revenue

PLAN-EXPLORE-EXECUTE bullMarketing Planning guides and templates

bullReady made multi touch campaigns bullSales OFT files

bullTelemarketing scripts bullPosters print ads and online banners

bullEnewsletter emails and downloadable articles bullEvent and Seminar in a Box

bullLead notification and reporting bullEnhanced customization

bullCo-branded banners and landing pages bullEnhanced reporting and analytics

bullCRM Integration bullSocial Media integration bullLibrary search function

bullSite map PMC User Experience in 7 languages and all

materials in English Spanish and Portuguese and some in French Dutch Italian German and

Russian

52

Stay informed about events news and program updates bull ldquoLikerdquo the Avaya MarketLeaders Facebook page

Connect and Share

VISIT wwwavayamarketleaderscom

CALL 855-AVAYA-ML [(855) 282-9265]

EMAIL AvayaMLglgcom

  • Slide Number 1
  • Slide Number 2
  • Slide Number 3
  • UCampC
  • UCampC
  • Vertical Campaign All portfolios
  • Customer Experience
  • Customer Experience
  • Your Action
  • Slide Number 10
  • Networking Campaigns
  • NetworkingQ2 Webinar
  • Networking New Campaign
  • Small Midmarket BusinessCampaign
  • Small Midmarket BusinessNew Campaign
  • Small Midmarket Business New Campaign
  • Next Steps
  • Slide Number 18
  • Slide Number 19
  • Why we do demoshellip
  • What is the real value of a demo
  • Not All Demos Are Equal
  • Picking The Right Demo
  • Some Examples Of Demo Resources
  • Matching The Demo To The Sales Cycle
  • Matching The Demo To The Sales Cycle
  • Slide Number 27
  • 3Up Program For Demo Success
  • 3Up Demo Coaching
  • 3Up On Partner Portal
  • Get Started Today
  • Sign Up Site
  • Quick Examle - Use A Winning Strategy
  • Next Steps For Partners
  • Slide Number 35
  • Slide Number 36
  • Please Join Us for our One Source monthly Content review
  • ONE SOURCE ndash GTM Summary Template
  • Slide Number 39
  • Slide Number 40
  • Slide Number 41
  • Avaya Connect Partner Appreciation KitCustomizable materials available on Partner Marketing Central
  • Slide Number 43
  • Slide Number 44
  • Why should you register for Content Syndication NOW
  • Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP
  • Social Media with Avaya Content Syndication ndash What is the program
  • Social Media ndash Authorizing Tweets
  • New MarketLeaders Branding Kit
  • Marketing Reminders
  • Slide Number 51
  • Connect and Share
  • 13VISIT wwwavayamarketleaderscomCALL 855-AVAYA-ML [(855) 282-9265]EMAIL AvayaMLglgcom
Page 10: Kathleen Ryan Kathy Innvar Denise Cappuccio Bob Zimmerer ... · May 8, 2014 . Agenda • Welcome - Kathleen Ryan • Spring ahead of your competition with these Enterprise Campaigns

Denise Cappuccio

Americas Marketing Manager dcappuccioavayacom

Accelerate the pace in Small Midmarket Business IP Office amp Networking

Networking Campaigns

Completed The Most Connected Games Ever

Case study + Jan 22 Webinar presented by IDC Analyst Rohit Mehra amp Avaya Jean Turgeon IDC webinar on-demand + 3min Sochi VP technology interview Video Video II IDC whitepaper infographic Post Sochi wrap-up Case Study Whitepaper Video III

bull Sochi Partner Toolkit 4 Sochi on PMC

Jan 7

Feb 4

Feb 25

May 6

Networking Q2 Webinar

IP Video Surveillance ndash ldquoHow We did Itrdquo Webinar hellip quarterly educational technology session

bull Held Thursday March 6 2014 bull Featured three customers who shared their

successful deployments bull Key message ndash Video Surveillance is only as good

as the network it runs on bull Industry focus Gaming Government and

Transportation bull Webinar ldquoon-demandrdquo always on

Networking New Campaign

Networking

bull Video Surveillance Trend Advisor Infographic - Growing Security Concerns and New Technologies THE TIPPING POINT OF SURVEILLANCE

- The One Question You Should Ask This Year IS MY IP NETWORK READY

bull Virtualization Trend Advisor Infographic

- Virtualization The 5 Trends That Can Extend Its Value - The Rise of Real-Time Applications - Network Virtualization - Virtual Desktop Infrastructure (VDI) - Fully Integrated Virtualized Solutions - Software Automation and Orchestration

bull And more campaigns amp assets to leverage on PMC eg Network Agility etc

PMC Campaign Assets bull Partner branded emails bull Banners bull Personalized email blasts bull Registration page to capture

leads bull Reporting

Small Midmarket Business Campaign

Avaya IP Office 90 Enable anywhere anytime collaboration with an Avaya midmarket solution

Full-size collaboration solutions for midsize companies (US Canada March 20th)

Assets e-Book Avaya can

deliver a seamless experience for voice video mobility regardless of device

TLC Cake Boss video Avaya provided a full solution that met the needs of this growing business

Small Midmarket Business New Campaign

Avaya IP Office Contact Center Interact and Growhellip imagine a simple multichannel solution for midsize businesses

Portfolio Product GA Theatre

IP Office Contact Center

11 March IPO CC

24 Jun Contact Center Select USCAN

Global

Avaya IP Office Contact Center Partner Sales Readiness Resources IP Office Contact Center Partner Deck IP Office Contact Center QampA - Public IP Office Contact Center QampA - Confidential IP Office Contact Center Technical FAQ IP Office Contact Center Technical Feature Brief and Use Cases

Small Midmarket Business New Campaign

Avaya IP Office Contact Center Interact and Growhellip imagine a simple multichannel solution for midsize businesses

For Partners - Midmarket Kit an all-in-one resource doc - Co-brand-able emails and assets - Partner News - Avaya Partner Connection Days - Avaya Executive Partner Forum - Avaya Partner U - Avaya Enablement Webinars - Avaya Connectandwin - Avaya Power Hour Sessions - Avaya Market Leaders amp PMC - Content Syndication Social Media

Next Steps

bull Visit PMC regularly for new campaign assets for you to use in alignment with your strategy and objectives

bull Co-brand the assets and start generating leads bull Visit the partner portal pages

ndash Small and Midmarket Business ndash Networking

bull Contact us for help - your Channel Marketing Manager - your Channel Account Manager - or me at dcappuccioavayacom

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Stepping Up Your Solution Presentations Demo Coaching Program

Bob Zimmerer Senior Manager Global Partner Enablement May 2014

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

The following presentation contains information that may permanently change the way you present and demonstrate Avaya solutions ndash causing faster sales cycle time greater consideration and more sales

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Why we do demoshellip

helliphave you been here before

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

What is the real value of a demo Create a dialog with the customer

Hands-on demo experience

Prove the solution works

Test drive the applications

Help customers see the benefit

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Not All Demos Are Equal Product Demos

Configured functional platform Basic features and functionality

Scenario Demos Product demos + Scripted to highlight differentiators

Advanced Demos Scenario demos + Integrated solutions including 3rd party applications Vertical scenarios

Changing The Language Of

Demos

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Picking The Right Demo Product

Focus on features and functionality Best for product training and RFP response

Scenario Tailored to customer needs and business goals Best for building support with LOB decision makers

Advanced Built to target a specific vertical or business use case Best at showing customer an integrated custom solution

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Some Examples Of Demo Resources Animated PPT

Videos

DemoAvaya

Virtualized Demos

Demo Kits

Lab Demos

EBCCBC

Trials

Increasing Com

plexity

Greater ldquoR

ealismrdquo

Increasing Cost

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Matching The Demo To The Sales Cycle Save more technical or customized demos for later in the sales cycle

Technical Depth

Cus

tom

izat

ion

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Matching The Demo To The Sales Cycle Save more technical or customized demos for later in the sales cycle

Technical Depth

Cus

tom

izat

ion

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Presentation Title

Presenter Name(s) Job Title Date

New Program Launch

27

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

3Up Program For Demo Success Sign Up ndash Commit

Plan with your customerpartner Commit to a great demo experience

Set Up ndash Prepare Match the best demo Configure devices and test

Step Up ndash Execute Practice your demo Practice telling your story

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

3Up Demo Coaching New Program Concept

Avaya ldquopanel of expertsrdquo will provide specific demo feedback to partners to help them enhance their demo presentation and win the deal

Partner Benefit Get demo feedback from Avaya experts Practice your demo in a safe environment

Partner Requirements Current Avaya certification Opportunity with a demo presentation looming

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

30 copy 2014 Avaya Inc Avaya ndash Confidential amp Proprietary Do not duplicate publish or distribute further without the express written permission of Avaya

3Up On Partner Portal

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Get Started Today

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Sign Up Site Global Coverage

US amp Canada Now EU CALA Soon GGM APAC Next

Avaya Connect Support Medal Requirement Expert Specializations

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Quick Examle - Use A Winning Strategy Show How Solution Supports Customer Goals

Demo a simple solution example (scenario)

Verify Validate Review

Use QampA to discover customer needs

Customer leads deeper demos (product)

Scenario Demo

Q amp A

Product Demos

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Next Steps For Partners Start Using 3Up Method

A Winning Demo Strategy rArr Checklists amp Scenarios

Leverage Avaya Demo Resources amp Best Practices

Try New Tips amp Tricks To Improve Your Demos

Register For A 3Up Coaching Session

Pick An Opportunity And Get Started

April 2014 PCC Spring 2014 Conference April 27 ndash May 1 2014 Dallas TX wwwpccamericasorg Twitter PCCAmericas

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

EASE OF DOING BUSINESS FROM OPPORTUNITY TO ORDER

Including One Source Evolution

Susan Taylor Avaya One Source Global Program Manager May 8 2014

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 37

Please Join Us for our One Source monthly Content review

Avaya One Source continues to streamline Avaya channel processes and tools with a roadmap of upcoming improvements Partners and Avaya associates should plan to attend this monthly webcast to gain advance notice of the capabilities that are planned and the impacts these will have on your systems interfaces and workflows Add these monthly webcasts to your calendar May 15 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIzAAOampId=a3j30000000KzgQAAS June 12 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ4AAOampId=a3j30000000KzgQAAS July 17 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ9AAOampId=a3j30000000KzgQAAS May 14 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIVAA4ampId=a3j30000000KzgQAAS June 11 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIaAAOampId=a3j30000000KzgQAAS July 16 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIfAAOampId=a3j30000000KzgQAAS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 38

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

PRODUCT OFFERS

MARKETING PROMOTIONS

B2B WEB SERVICES

PRICING

SYSTEM CHANGES

OTHERhelliphellip

ONE SOURCE ndash GTM Summary Template

bull SINGLE GTM RELEASE CONTENT EACH MONTH OF ALL CHANGES

bull ALL OFFERS NEED TO BE SALESPARTNERDISTRIBUTOR-FRIENDLY AT POINT OF LAUNCH

bull ALIGNMENT TO LIFECYCLE MANAGEMENT CHANGES

bull PROVIDE 60-DAY ADVANCE NOTIFICATION OF CHANGES TO SUPPORT YOUR READINESS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 39

May 2014 Avaya One Source (A1S) Content

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 40

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

Networking to Red for US and Canada Transfer of Networking portfolio from Blue supply chain to Red supply chain

Support for Select Partner Product Codes (SPP) SPP List pricing in OneSource Vendors Suggested Retail Price AVAYA net pricing to Distributor via automated discounting SPP Distributor sell price to Partners can be managed via OneSource Selling Price Admin

EC Admin - Performance improvements in the Price List Admin functionality iePrice List Admin Page Load Selling Price Upload Also Error page enhancements

EC Data - Show friendly error page to external users

MARKETING PROMOTIONS

Transition plan for Marketing promotions Any valid promotion approval generated by the legacy promotion processes will be accepted

for order submittal up to May 30 2014 subject to compliance with approval terms As of June 1 2014 the only acceptable method of submitting a promotion claim (for those

promotions available on One Source MPM) will be for orders with promotional codes and approvals generated by the One Source toolset via the Marketing Promotions Module (MPM)

Details on all available promotions available from the following link

B2B WEB SERVICES

B2B Web Services is a service available to Distributers More information in detailed section of this presentation

Next available window for Distributer activation is June 2014

PRICING

Several Price Increases Decreases and NPI ndash captured in the 60 day (for price increases) and 7 day (for price decreases) price notifications

$001 codes moving to MPG 1Z Canada Fx rate change

May 2014 GTM Content Summary

Kathleen Ryan

Marketing Programs kryan1avayacom

AvayaPowerHour

Marketing Program News and Reminders

copy 2011 Avaya Inc All rights reserved 42

Avaya Connect Partner Appreciation Kit Customizable materials available on Partner Marketing Central Certificate

HTML and OFT Emails

Social blog posts

Thank you letter

Downloadable logos and esignature

Why should you register for Content Syndication NOW

bullWill take you 10 minutes or less to set up bull All content resides on your web site bullEnhance your site with very rich content for your customers to see including an extensive collections of videos whitepapers and brochures bullCapture leads within the syndicated experience and send them directly to you bullKeep your Avaya product information accurate and current 100 of the time

copy 2013 Avaya Inc All rights reserved 46

Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP

Why do partners have limited Social Media activities ndash Lack of Content to Tweet or Post ndash Lack of resources to gather content or to post content ndash Lack of acumen on what to TweetPost or how to TweetPost ndash Lack of Tools to deliver content to their customer communities

How can Social Media for Avaya CSP help ndash Consistent delivery of Social Media Content (TweetsPosts)

ndash Content will include Unified Communications Contact Center Networking and Thought Leadership 1 ndash 2 posts per day

ndash Once activated the system can automatically push TweetsPosts out to your community We do the heavy lifting for you

ndash No expertise needed ndash it will be done automatically for you ndash The Avaya Content Syndication infrastructure will be used to

drive the discussion for you ndash Itrsquos FREE

copy 2013 Avaya Inc All rights reserved 47

Social Media with Avaya Content Syndication ndash What is the program What is Social Media for Avaya Content Syndication (CSP)

ndash Expansion of Avaya CSP to utilize the new Social Media tool ndash Social Media content will be regularly made available to TweetPost to your partners ndash Avaya will ldquoTweetrdquo on your behalf The Tweet will go out from your Twitter account so it will engage your

customers in the conversation ndash Links in the Tweet will drive customers to the Avaya Content Syndication page on YOUR Website ndash Support for Twitter now with LinkedIn and FaceBook in June

Why should Partners use this offer ndash Leverage social media to connect and engage your audience online ndash Serve as a command center for Avaya social media communications ndash Drive access to great content for your customers ndash Greatly increase Social Media traffic ndash Further build your brand identity and enable you to be viewed as a subject matter expert in the social media

environment ndash Enhance your brand by contributing to and learning from conversations your customers are having online ndash Highly cost-effective complement to any marketing strategy (Free) ndash Generate leads through the utilization of the Avaya Content Syndication program

How do you get access ndash To access the Social Media module you as a current Avaya Content Syndication user will need to go into the

system and authorize access The process will take you less than five minutes and you will have immediate access to the tool for FREE As you know the link to the site is wwwavayacomcsp

copy 2013 Avaya Inc All rights reserved 48

Social Media ndash Authorizing Tweets To approve a tweet

ndash Click on the ldquoSocial Contentrdquo tab from the top navigation bar

ndash Tweets in gray have not yet been published to your twitter account Once a tweet is published to your twitter account the tweet will show in red

ndash Click the un-published tweet to review the content and publish

To publish the tweet ndash simply check the ldquoPublish to

channel nowrdquo option and then click ldquoSave and Closerdquo

ndash You should then see the tweet appear in your Twitter feed

copy 2011 Avaya Inc All rights reserved

49

New MarketLeaders Branding Kit Fully customizable options

Option 1 (tablecloth plaque pull-up banner) ndash Partner price = $800

Option 2 (cell phone battery chargers) ndash Quantity of 50-100 ndash Partner price will vary by quantity (starting at $670)

50 discount on stocked Branding Kit ndash 3 times 5 banner ndash 11 times 18 desktop banner ndash 9 times 12 and 3 times 5 signs ndash 1-GB USB drive ndash 5 mouse pads ndash 15 executive pens ndash 25 4 times 3 notepads ndash 22 duffle bag ndash 8 table cover

Limited quantities available for Silver Gold and Platinum Kits Partner Price $500 $250

Marketing Reminders

Register for the next Getting Started with Avaya Marketing Webinar to learn all about our Marketing Programs ndash Wednesday May 14th 200 ndash 300 est to learn abouthellip Partner Marketing Central ndash Free ready to use customizable marketing collateral and helpful resources designed to help you drive leads MarketLeaders ndash Affordable turnkey marketing programs to fill your pipeline Content Syndication - Free real time Avaya product information directly to your web site

Links for registrations to come in follow-up email

What is PMC A FREE self-service website to help Avaya channel partners create and execute marketing campaign materials to support lead generation activities increase sales funnels and drive greater revenue

PLAN-EXPLORE-EXECUTE bullMarketing Planning guides and templates

bullReady made multi touch campaigns bullSales OFT files

bullTelemarketing scripts bullPosters print ads and online banners

bullEnewsletter emails and downloadable articles bullEvent and Seminar in a Box

bullLead notification and reporting bullEnhanced customization

bullCo-branded banners and landing pages bullEnhanced reporting and analytics

bullCRM Integration bullSocial Media integration bullLibrary search function

bullSite map PMC User Experience in 7 languages and all

materials in English Spanish and Portuguese and some in French Dutch Italian German and

Russian

52

Stay informed about events news and program updates bull ldquoLikerdquo the Avaya MarketLeaders Facebook page

Connect and Share

VISIT wwwavayamarketleaderscom

CALL 855-AVAYA-ML [(855) 282-9265]

EMAIL AvayaMLglgcom

  • Slide Number 1
  • Slide Number 2
  • Slide Number 3
  • UCampC
  • UCampC
  • Vertical Campaign All portfolios
  • Customer Experience
  • Customer Experience
  • Your Action
  • Slide Number 10
  • Networking Campaigns
  • NetworkingQ2 Webinar
  • Networking New Campaign
  • Small Midmarket BusinessCampaign
  • Small Midmarket BusinessNew Campaign
  • Small Midmarket Business New Campaign
  • Next Steps
  • Slide Number 18
  • Slide Number 19
  • Why we do demoshellip
  • What is the real value of a demo
  • Not All Demos Are Equal
  • Picking The Right Demo
  • Some Examples Of Demo Resources
  • Matching The Demo To The Sales Cycle
  • Matching The Demo To The Sales Cycle
  • Slide Number 27
  • 3Up Program For Demo Success
  • 3Up Demo Coaching
  • 3Up On Partner Portal
  • Get Started Today
  • Sign Up Site
  • Quick Examle - Use A Winning Strategy
  • Next Steps For Partners
  • Slide Number 35
  • Slide Number 36
  • Please Join Us for our One Source monthly Content review
  • ONE SOURCE ndash GTM Summary Template
  • Slide Number 39
  • Slide Number 40
  • Slide Number 41
  • Avaya Connect Partner Appreciation KitCustomizable materials available on Partner Marketing Central
  • Slide Number 43
  • Slide Number 44
  • Why should you register for Content Syndication NOW
  • Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP
  • Social Media with Avaya Content Syndication ndash What is the program
  • Social Media ndash Authorizing Tweets
  • New MarketLeaders Branding Kit
  • Marketing Reminders
  • Slide Number 51
  • Connect and Share
  • 13VISIT wwwavayamarketleaderscomCALL 855-AVAYA-ML [(855) 282-9265]EMAIL AvayaMLglgcom
Page 11: Kathleen Ryan Kathy Innvar Denise Cappuccio Bob Zimmerer ... · May 8, 2014 . Agenda • Welcome - Kathleen Ryan • Spring ahead of your competition with these Enterprise Campaigns

Networking Campaigns

Completed The Most Connected Games Ever

Case study + Jan 22 Webinar presented by IDC Analyst Rohit Mehra amp Avaya Jean Turgeon IDC webinar on-demand + 3min Sochi VP technology interview Video Video II IDC whitepaper infographic Post Sochi wrap-up Case Study Whitepaper Video III

bull Sochi Partner Toolkit 4 Sochi on PMC

Jan 7

Feb 4

Feb 25

May 6

Networking Q2 Webinar

IP Video Surveillance ndash ldquoHow We did Itrdquo Webinar hellip quarterly educational technology session

bull Held Thursday March 6 2014 bull Featured three customers who shared their

successful deployments bull Key message ndash Video Surveillance is only as good

as the network it runs on bull Industry focus Gaming Government and

Transportation bull Webinar ldquoon-demandrdquo always on

Networking New Campaign

Networking

bull Video Surveillance Trend Advisor Infographic - Growing Security Concerns and New Technologies THE TIPPING POINT OF SURVEILLANCE

- The One Question You Should Ask This Year IS MY IP NETWORK READY

bull Virtualization Trend Advisor Infographic

- Virtualization The 5 Trends That Can Extend Its Value - The Rise of Real-Time Applications - Network Virtualization - Virtual Desktop Infrastructure (VDI) - Fully Integrated Virtualized Solutions - Software Automation and Orchestration

bull And more campaigns amp assets to leverage on PMC eg Network Agility etc

PMC Campaign Assets bull Partner branded emails bull Banners bull Personalized email blasts bull Registration page to capture

leads bull Reporting

Small Midmarket Business Campaign

Avaya IP Office 90 Enable anywhere anytime collaboration with an Avaya midmarket solution

Full-size collaboration solutions for midsize companies (US Canada March 20th)

Assets e-Book Avaya can

deliver a seamless experience for voice video mobility regardless of device

TLC Cake Boss video Avaya provided a full solution that met the needs of this growing business

Small Midmarket Business New Campaign

Avaya IP Office Contact Center Interact and Growhellip imagine a simple multichannel solution for midsize businesses

Portfolio Product GA Theatre

IP Office Contact Center

11 March IPO CC

24 Jun Contact Center Select USCAN

Global

Avaya IP Office Contact Center Partner Sales Readiness Resources IP Office Contact Center Partner Deck IP Office Contact Center QampA - Public IP Office Contact Center QampA - Confidential IP Office Contact Center Technical FAQ IP Office Contact Center Technical Feature Brief and Use Cases

Small Midmarket Business New Campaign

Avaya IP Office Contact Center Interact and Growhellip imagine a simple multichannel solution for midsize businesses

For Partners - Midmarket Kit an all-in-one resource doc - Co-brand-able emails and assets - Partner News - Avaya Partner Connection Days - Avaya Executive Partner Forum - Avaya Partner U - Avaya Enablement Webinars - Avaya Connectandwin - Avaya Power Hour Sessions - Avaya Market Leaders amp PMC - Content Syndication Social Media

Next Steps

bull Visit PMC regularly for new campaign assets for you to use in alignment with your strategy and objectives

bull Co-brand the assets and start generating leads bull Visit the partner portal pages

ndash Small and Midmarket Business ndash Networking

bull Contact us for help - your Channel Marketing Manager - your Channel Account Manager - or me at dcappuccioavayacom

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Stepping Up Your Solution Presentations Demo Coaching Program

Bob Zimmerer Senior Manager Global Partner Enablement May 2014

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

The following presentation contains information that may permanently change the way you present and demonstrate Avaya solutions ndash causing faster sales cycle time greater consideration and more sales

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Why we do demoshellip

helliphave you been here before

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

What is the real value of a demo Create a dialog with the customer

Hands-on demo experience

Prove the solution works

Test drive the applications

Help customers see the benefit

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Not All Demos Are Equal Product Demos

Configured functional platform Basic features and functionality

Scenario Demos Product demos + Scripted to highlight differentiators

Advanced Demos Scenario demos + Integrated solutions including 3rd party applications Vertical scenarios

Changing The Language Of

Demos

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Picking The Right Demo Product

Focus on features and functionality Best for product training and RFP response

Scenario Tailored to customer needs and business goals Best for building support with LOB decision makers

Advanced Built to target a specific vertical or business use case Best at showing customer an integrated custom solution

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Some Examples Of Demo Resources Animated PPT

Videos

DemoAvaya

Virtualized Demos

Demo Kits

Lab Demos

EBCCBC

Trials

Increasing Com

plexity

Greater ldquoR

ealismrdquo

Increasing Cost

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Matching The Demo To The Sales Cycle Save more technical or customized demos for later in the sales cycle

Technical Depth

Cus

tom

izat

ion

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Matching The Demo To The Sales Cycle Save more technical or customized demos for later in the sales cycle

Technical Depth

Cus

tom

izat

ion

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Presentation Title

Presenter Name(s) Job Title Date

New Program Launch

27

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

3Up Program For Demo Success Sign Up ndash Commit

Plan with your customerpartner Commit to a great demo experience

Set Up ndash Prepare Match the best demo Configure devices and test

Step Up ndash Execute Practice your demo Practice telling your story

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

3Up Demo Coaching New Program Concept

Avaya ldquopanel of expertsrdquo will provide specific demo feedback to partners to help them enhance their demo presentation and win the deal

Partner Benefit Get demo feedback from Avaya experts Practice your demo in a safe environment

Partner Requirements Current Avaya certification Opportunity with a demo presentation looming

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

30 copy 2014 Avaya Inc Avaya ndash Confidential amp Proprietary Do not duplicate publish or distribute further without the express written permission of Avaya

3Up On Partner Portal

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Get Started Today

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Sign Up Site Global Coverage

US amp Canada Now EU CALA Soon GGM APAC Next

Avaya Connect Support Medal Requirement Expert Specializations

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Quick Examle - Use A Winning Strategy Show How Solution Supports Customer Goals

Demo a simple solution example (scenario)

Verify Validate Review

Use QampA to discover customer needs

Customer leads deeper demos (product)

Scenario Demo

Q amp A

Product Demos

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Next Steps For Partners Start Using 3Up Method

A Winning Demo Strategy rArr Checklists amp Scenarios

Leverage Avaya Demo Resources amp Best Practices

Try New Tips amp Tricks To Improve Your Demos

Register For A 3Up Coaching Session

Pick An Opportunity And Get Started

April 2014 PCC Spring 2014 Conference April 27 ndash May 1 2014 Dallas TX wwwpccamericasorg Twitter PCCAmericas

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

EASE OF DOING BUSINESS FROM OPPORTUNITY TO ORDER

Including One Source Evolution

Susan Taylor Avaya One Source Global Program Manager May 8 2014

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 37

Please Join Us for our One Source monthly Content review

Avaya One Source continues to streamline Avaya channel processes and tools with a roadmap of upcoming improvements Partners and Avaya associates should plan to attend this monthly webcast to gain advance notice of the capabilities that are planned and the impacts these will have on your systems interfaces and workflows Add these monthly webcasts to your calendar May 15 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIzAAOampId=a3j30000000KzgQAAS June 12 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ4AAOampId=a3j30000000KzgQAAS July 17 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ9AAOampId=a3j30000000KzgQAAS May 14 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIVAA4ampId=a3j30000000KzgQAAS June 11 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIaAAOampId=a3j30000000KzgQAAS July 16 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIfAAOampId=a3j30000000KzgQAAS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 38

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

PRODUCT OFFERS

MARKETING PROMOTIONS

B2B WEB SERVICES

PRICING

SYSTEM CHANGES

OTHERhelliphellip

ONE SOURCE ndash GTM Summary Template

bull SINGLE GTM RELEASE CONTENT EACH MONTH OF ALL CHANGES

bull ALL OFFERS NEED TO BE SALESPARTNERDISTRIBUTOR-FRIENDLY AT POINT OF LAUNCH

bull ALIGNMENT TO LIFECYCLE MANAGEMENT CHANGES

bull PROVIDE 60-DAY ADVANCE NOTIFICATION OF CHANGES TO SUPPORT YOUR READINESS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 39

May 2014 Avaya One Source (A1S) Content

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 40

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

Networking to Red for US and Canada Transfer of Networking portfolio from Blue supply chain to Red supply chain

Support for Select Partner Product Codes (SPP) SPP List pricing in OneSource Vendors Suggested Retail Price AVAYA net pricing to Distributor via automated discounting SPP Distributor sell price to Partners can be managed via OneSource Selling Price Admin

EC Admin - Performance improvements in the Price List Admin functionality iePrice List Admin Page Load Selling Price Upload Also Error page enhancements

EC Data - Show friendly error page to external users

MARKETING PROMOTIONS

Transition plan for Marketing promotions Any valid promotion approval generated by the legacy promotion processes will be accepted

for order submittal up to May 30 2014 subject to compliance with approval terms As of June 1 2014 the only acceptable method of submitting a promotion claim (for those

promotions available on One Source MPM) will be for orders with promotional codes and approvals generated by the One Source toolset via the Marketing Promotions Module (MPM)

Details on all available promotions available from the following link

B2B WEB SERVICES

B2B Web Services is a service available to Distributers More information in detailed section of this presentation

Next available window for Distributer activation is June 2014

PRICING

Several Price Increases Decreases and NPI ndash captured in the 60 day (for price increases) and 7 day (for price decreases) price notifications

$001 codes moving to MPG 1Z Canada Fx rate change

May 2014 GTM Content Summary

Kathleen Ryan

Marketing Programs kryan1avayacom

AvayaPowerHour

Marketing Program News and Reminders

copy 2011 Avaya Inc All rights reserved 42

Avaya Connect Partner Appreciation Kit Customizable materials available on Partner Marketing Central Certificate

HTML and OFT Emails

Social blog posts

Thank you letter

Downloadable logos and esignature

Why should you register for Content Syndication NOW

bullWill take you 10 minutes or less to set up bull All content resides on your web site bullEnhance your site with very rich content for your customers to see including an extensive collections of videos whitepapers and brochures bullCapture leads within the syndicated experience and send them directly to you bullKeep your Avaya product information accurate and current 100 of the time

copy 2013 Avaya Inc All rights reserved 46

Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP

Why do partners have limited Social Media activities ndash Lack of Content to Tweet or Post ndash Lack of resources to gather content or to post content ndash Lack of acumen on what to TweetPost or how to TweetPost ndash Lack of Tools to deliver content to their customer communities

How can Social Media for Avaya CSP help ndash Consistent delivery of Social Media Content (TweetsPosts)

ndash Content will include Unified Communications Contact Center Networking and Thought Leadership 1 ndash 2 posts per day

ndash Once activated the system can automatically push TweetsPosts out to your community We do the heavy lifting for you

ndash No expertise needed ndash it will be done automatically for you ndash The Avaya Content Syndication infrastructure will be used to

drive the discussion for you ndash Itrsquos FREE

copy 2013 Avaya Inc All rights reserved 47

Social Media with Avaya Content Syndication ndash What is the program What is Social Media for Avaya Content Syndication (CSP)

ndash Expansion of Avaya CSP to utilize the new Social Media tool ndash Social Media content will be regularly made available to TweetPost to your partners ndash Avaya will ldquoTweetrdquo on your behalf The Tweet will go out from your Twitter account so it will engage your

customers in the conversation ndash Links in the Tweet will drive customers to the Avaya Content Syndication page on YOUR Website ndash Support for Twitter now with LinkedIn and FaceBook in June

Why should Partners use this offer ndash Leverage social media to connect and engage your audience online ndash Serve as a command center for Avaya social media communications ndash Drive access to great content for your customers ndash Greatly increase Social Media traffic ndash Further build your brand identity and enable you to be viewed as a subject matter expert in the social media

environment ndash Enhance your brand by contributing to and learning from conversations your customers are having online ndash Highly cost-effective complement to any marketing strategy (Free) ndash Generate leads through the utilization of the Avaya Content Syndication program

How do you get access ndash To access the Social Media module you as a current Avaya Content Syndication user will need to go into the

system and authorize access The process will take you less than five minutes and you will have immediate access to the tool for FREE As you know the link to the site is wwwavayacomcsp

copy 2013 Avaya Inc All rights reserved 48

Social Media ndash Authorizing Tweets To approve a tweet

ndash Click on the ldquoSocial Contentrdquo tab from the top navigation bar

ndash Tweets in gray have not yet been published to your twitter account Once a tweet is published to your twitter account the tweet will show in red

ndash Click the un-published tweet to review the content and publish

To publish the tweet ndash simply check the ldquoPublish to

channel nowrdquo option and then click ldquoSave and Closerdquo

ndash You should then see the tweet appear in your Twitter feed

copy 2011 Avaya Inc All rights reserved

49

New MarketLeaders Branding Kit Fully customizable options

Option 1 (tablecloth plaque pull-up banner) ndash Partner price = $800

Option 2 (cell phone battery chargers) ndash Quantity of 50-100 ndash Partner price will vary by quantity (starting at $670)

50 discount on stocked Branding Kit ndash 3 times 5 banner ndash 11 times 18 desktop banner ndash 9 times 12 and 3 times 5 signs ndash 1-GB USB drive ndash 5 mouse pads ndash 15 executive pens ndash 25 4 times 3 notepads ndash 22 duffle bag ndash 8 table cover

Limited quantities available for Silver Gold and Platinum Kits Partner Price $500 $250

Marketing Reminders

Register for the next Getting Started with Avaya Marketing Webinar to learn all about our Marketing Programs ndash Wednesday May 14th 200 ndash 300 est to learn abouthellip Partner Marketing Central ndash Free ready to use customizable marketing collateral and helpful resources designed to help you drive leads MarketLeaders ndash Affordable turnkey marketing programs to fill your pipeline Content Syndication - Free real time Avaya product information directly to your web site

Links for registrations to come in follow-up email

What is PMC A FREE self-service website to help Avaya channel partners create and execute marketing campaign materials to support lead generation activities increase sales funnels and drive greater revenue

PLAN-EXPLORE-EXECUTE bullMarketing Planning guides and templates

bullReady made multi touch campaigns bullSales OFT files

bullTelemarketing scripts bullPosters print ads and online banners

bullEnewsletter emails and downloadable articles bullEvent and Seminar in a Box

bullLead notification and reporting bullEnhanced customization

bullCo-branded banners and landing pages bullEnhanced reporting and analytics

bullCRM Integration bullSocial Media integration bullLibrary search function

bullSite map PMC User Experience in 7 languages and all

materials in English Spanish and Portuguese and some in French Dutch Italian German and

Russian

52

Stay informed about events news and program updates bull ldquoLikerdquo the Avaya MarketLeaders Facebook page

Connect and Share

VISIT wwwavayamarketleaderscom

CALL 855-AVAYA-ML [(855) 282-9265]

EMAIL AvayaMLglgcom

  • Slide Number 1
  • Slide Number 2
  • Slide Number 3
  • UCampC
  • UCampC
  • Vertical Campaign All portfolios
  • Customer Experience
  • Customer Experience
  • Your Action
  • Slide Number 10
  • Networking Campaigns
  • NetworkingQ2 Webinar
  • Networking New Campaign
  • Small Midmarket BusinessCampaign
  • Small Midmarket BusinessNew Campaign
  • Small Midmarket Business New Campaign
  • Next Steps
  • Slide Number 18
  • Slide Number 19
  • Why we do demoshellip
  • What is the real value of a demo
  • Not All Demos Are Equal
  • Picking The Right Demo
  • Some Examples Of Demo Resources
  • Matching The Demo To The Sales Cycle
  • Matching The Demo To The Sales Cycle
  • Slide Number 27
  • 3Up Program For Demo Success
  • 3Up Demo Coaching
  • 3Up On Partner Portal
  • Get Started Today
  • Sign Up Site
  • Quick Examle - Use A Winning Strategy
  • Next Steps For Partners
  • Slide Number 35
  • Slide Number 36
  • Please Join Us for our One Source monthly Content review
  • ONE SOURCE ndash GTM Summary Template
  • Slide Number 39
  • Slide Number 40
  • Slide Number 41
  • Avaya Connect Partner Appreciation KitCustomizable materials available on Partner Marketing Central
  • Slide Number 43
  • Slide Number 44
  • Why should you register for Content Syndication NOW
  • Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP
  • Social Media with Avaya Content Syndication ndash What is the program
  • Social Media ndash Authorizing Tweets
  • New MarketLeaders Branding Kit
  • Marketing Reminders
  • Slide Number 51
  • Connect and Share
  • 13VISIT wwwavayamarketleaderscomCALL 855-AVAYA-ML [(855) 282-9265]EMAIL AvayaMLglgcom
Page 12: Kathleen Ryan Kathy Innvar Denise Cappuccio Bob Zimmerer ... · May 8, 2014 . Agenda • Welcome - Kathleen Ryan • Spring ahead of your competition with these Enterprise Campaigns

Networking Q2 Webinar

IP Video Surveillance ndash ldquoHow We did Itrdquo Webinar hellip quarterly educational technology session

bull Held Thursday March 6 2014 bull Featured three customers who shared their

successful deployments bull Key message ndash Video Surveillance is only as good

as the network it runs on bull Industry focus Gaming Government and

Transportation bull Webinar ldquoon-demandrdquo always on

Networking New Campaign

Networking

bull Video Surveillance Trend Advisor Infographic - Growing Security Concerns and New Technologies THE TIPPING POINT OF SURVEILLANCE

- The One Question You Should Ask This Year IS MY IP NETWORK READY

bull Virtualization Trend Advisor Infographic

- Virtualization The 5 Trends That Can Extend Its Value - The Rise of Real-Time Applications - Network Virtualization - Virtual Desktop Infrastructure (VDI) - Fully Integrated Virtualized Solutions - Software Automation and Orchestration

bull And more campaigns amp assets to leverage on PMC eg Network Agility etc

PMC Campaign Assets bull Partner branded emails bull Banners bull Personalized email blasts bull Registration page to capture

leads bull Reporting

Small Midmarket Business Campaign

Avaya IP Office 90 Enable anywhere anytime collaboration with an Avaya midmarket solution

Full-size collaboration solutions for midsize companies (US Canada March 20th)

Assets e-Book Avaya can

deliver a seamless experience for voice video mobility regardless of device

TLC Cake Boss video Avaya provided a full solution that met the needs of this growing business

Small Midmarket Business New Campaign

Avaya IP Office Contact Center Interact and Growhellip imagine a simple multichannel solution for midsize businesses

Portfolio Product GA Theatre

IP Office Contact Center

11 March IPO CC

24 Jun Contact Center Select USCAN

Global

Avaya IP Office Contact Center Partner Sales Readiness Resources IP Office Contact Center Partner Deck IP Office Contact Center QampA - Public IP Office Contact Center QampA - Confidential IP Office Contact Center Technical FAQ IP Office Contact Center Technical Feature Brief and Use Cases

Small Midmarket Business New Campaign

Avaya IP Office Contact Center Interact and Growhellip imagine a simple multichannel solution for midsize businesses

For Partners - Midmarket Kit an all-in-one resource doc - Co-brand-able emails and assets - Partner News - Avaya Partner Connection Days - Avaya Executive Partner Forum - Avaya Partner U - Avaya Enablement Webinars - Avaya Connectandwin - Avaya Power Hour Sessions - Avaya Market Leaders amp PMC - Content Syndication Social Media

Next Steps

bull Visit PMC regularly for new campaign assets for you to use in alignment with your strategy and objectives

bull Co-brand the assets and start generating leads bull Visit the partner portal pages

ndash Small and Midmarket Business ndash Networking

bull Contact us for help - your Channel Marketing Manager - your Channel Account Manager - or me at dcappuccioavayacom

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Stepping Up Your Solution Presentations Demo Coaching Program

Bob Zimmerer Senior Manager Global Partner Enablement May 2014

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

The following presentation contains information that may permanently change the way you present and demonstrate Avaya solutions ndash causing faster sales cycle time greater consideration and more sales

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Why we do demoshellip

helliphave you been here before

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

What is the real value of a demo Create a dialog with the customer

Hands-on demo experience

Prove the solution works

Test drive the applications

Help customers see the benefit

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Not All Demos Are Equal Product Demos

Configured functional platform Basic features and functionality

Scenario Demos Product demos + Scripted to highlight differentiators

Advanced Demos Scenario demos + Integrated solutions including 3rd party applications Vertical scenarios

Changing The Language Of

Demos

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Picking The Right Demo Product

Focus on features and functionality Best for product training and RFP response

Scenario Tailored to customer needs and business goals Best for building support with LOB decision makers

Advanced Built to target a specific vertical or business use case Best at showing customer an integrated custom solution

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Some Examples Of Demo Resources Animated PPT

Videos

DemoAvaya

Virtualized Demos

Demo Kits

Lab Demos

EBCCBC

Trials

Increasing Com

plexity

Greater ldquoR

ealismrdquo

Increasing Cost

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Matching The Demo To The Sales Cycle Save more technical or customized demos for later in the sales cycle

Technical Depth

Cus

tom

izat

ion

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Matching The Demo To The Sales Cycle Save more technical or customized demos for later in the sales cycle

Technical Depth

Cus

tom

izat

ion

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Presentation Title

Presenter Name(s) Job Title Date

New Program Launch

27

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

3Up Program For Demo Success Sign Up ndash Commit

Plan with your customerpartner Commit to a great demo experience

Set Up ndash Prepare Match the best demo Configure devices and test

Step Up ndash Execute Practice your demo Practice telling your story

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

3Up Demo Coaching New Program Concept

Avaya ldquopanel of expertsrdquo will provide specific demo feedback to partners to help them enhance their demo presentation and win the deal

Partner Benefit Get demo feedback from Avaya experts Practice your demo in a safe environment

Partner Requirements Current Avaya certification Opportunity with a demo presentation looming

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

30 copy 2014 Avaya Inc Avaya ndash Confidential amp Proprietary Do not duplicate publish or distribute further without the express written permission of Avaya

3Up On Partner Portal

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Get Started Today

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Sign Up Site Global Coverage

US amp Canada Now EU CALA Soon GGM APAC Next

Avaya Connect Support Medal Requirement Expert Specializations

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Quick Examle - Use A Winning Strategy Show How Solution Supports Customer Goals

Demo a simple solution example (scenario)

Verify Validate Review

Use QampA to discover customer needs

Customer leads deeper demos (product)

Scenario Demo

Q amp A

Product Demos

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Next Steps For Partners Start Using 3Up Method

A Winning Demo Strategy rArr Checklists amp Scenarios

Leverage Avaya Demo Resources amp Best Practices

Try New Tips amp Tricks To Improve Your Demos

Register For A 3Up Coaching Session

Pick An Opportunity And Get Started

April 2014 PCC Spring 2014 Conference April 27 ndash May 1 2014 Dallas TX wwwpccamericasorg Twitter PCCAmericas

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

EASE OF DOING BUSINESS FROM OPPORTUNITY TO ORDER

Including One Source Evolution

Susan Taylor Avaya One Source Global Program Manager May 8 2014

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 37

Please Join Us for our One Source monthly Content review

Avaya One Source continues to streamline Avaya channel processes and tools with a roadmap of upcoming improvements Partners and Avaya associates should plan to attend this monthly webcast to gain advance notice of the capabilities that are planned and the impacts these will have on your systems interfaces and workflows Add these monthly webcasts to your calendar May 15 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIzAAOampId=a3j30000000KzgQAAS June 12 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ4AAOampId=a3j30000000KzgQAAS July 17 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ9AAOampId=a3j30000000KzgQAAS May 14 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIVAA4ampId=a3j30000000KzgQAAS June 11 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIaAAOampId=a3j30000000KzgQAAS July 16 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIfAAOampId=a3j30000000KzgQAAS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 38

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

PRODUCT OFFERS

MARKETING PROMOTIONS

B2B WEB SERVICES

PRICING

SYSTEM CHANGES

OTHERhelliphellip

ONE SOURCE ndash GTM Summary Template

bull SINGLE GTM RELEASE CONTENT EACH MONTH OF ALL CHANGES

bull ALL OFFERS NEED TO BE SALESPARTNERDISTRIBUTOR-FRIENDLY AT POINT OF LAUNCH

bull ALIGNMENT TO LIFECYCLE MANAGEMENT CHANGES

bull PROVIDE 60-DAY ADVANCE NOTIFICATION OF CHANGES TO SUPPORT YOUR READINESS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 39

May 2014 Avaya One Source (A1S) Content

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 40

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

Networking to Red for US and Canada Transfer of Networking portfolio from Blue supply chain to Red supply chain

Support for Select Partner Product Codes (SPP) SPP List pricing in OneSource Vendors Suggested Retail Price AVAYA net pricing to Distributor via automated discounting SPP Distributor sell price to Partners can be managed via OneSource Selling Price Admin

EC Admin - Performance improvements in the Price List Admin functionality iePrice List Admin Page Load Selling Price Upload Also Error page enhancements

EC Data - Show friendly error page to external users

MARKETING PROMOTIONS

Transition plan for Marketing promotions Any valid promotion approval generated by the legacy promotion processes will be accepted

for order submittal up to May 30 2014 subject to compliance with approval terms As of June 1 2014 the only acceptable method of submitting a promotion claim (for those

promotions available on One Source MPM) will be for orders with promotional codes and approvals generated by the One Source toolset via the Marketing Promotions Module (MPM)

Details on all available promotions available from the following link

B2B WEB SERVICES

B2B Web Services is a service available to Distributers More information in detailed section of this presentation

Next available window for Distributer activation is June 2014

PRICING

Several Price Increases Decreases and NPI ndash captured in the 60 day (for price increases) and 7 day (for price decreases) price notifications

$001 codes moving to MPG 1Z Canada Fx rate change

May 2014 GTM Content Summary

Kathleen Ryan

Marketing Programs kryan1avayacom

AvayaPowerHour

Marketing Program News and Reminders

copy 2011 Avaya Inc All rights reserved 42

Avaya Connect Partner Appreciation Kit Customizable materials available on Partner Marketing Central Certificate

HTML and OFT Emails

Social blog posts

Thank you letter

Downloadable logos and esignature

Why should you register for Content Syndication NOW

bullWill take you 10 minutes or less to set up bull All content resides on your web site bullEnhance your site with very rich content for your customers to see including an extensive collections of videos whitepapers and brochures bullCapture leads within the syndicated experience and send them directly to you bullKeep your Avaya product information accurate and current 100 of the time

copy 2013 Avaya Inc All rights reserved 46

Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP

Why do partners have limited Social Media activities ndash Lack of Content to Tweet or Post ndash Lack of resources to gather content or to post content ndash Lack of acumen on what to TweetPost or how to TweetPost ndash Lack of Tools to deliver content to their customer communities

How can Social Media for Avaya CSP help ndash Consistent delivery of Social Media Content (TweetsPosts)

ndash Content will include Unified Communications Contact Center Networking and Thought Leadership 1 ndash 2 posts per day

ndash Once activated the system can automatically push TweetsPosts out to your community We do the heavy lifting for you

ndash No expertise needed ndash it will be done automatically for you ndash The Avaya Content Syndication infrastructure will be used to

drive the discussion for you ndash Itrsquos FREE

copy 2013 Avaya Inc All rights reserved 47

Social Media with Avaya Content Syndication ndash What is the program What is Social Media for Avaya Content Syndication (CSP)

ndash Expansion of Avaya CSP to utilize the new Social Media tool ndash Social Media content will be regularly made available to TweetPost to your partners ndash Avaya will ldquoTweetrdquo on your behalf The Tweet will go out from your Twitter account so it will engage your

customers in the conversation ndash Links in the Tweet will drive customers to the Avaya Content Syndication page on YOUR Website ndash Support for Twitter now with LinkedIn and FaceBook in June

Why should Partners use this offer ndash Leverage social media to connect and engage your audience online ndash Serve as a command center for Avaya social media communications ndash Drive access to great content for your customers ndash Greatly increase Social Media traffic ndash Further build your brand identity and enable you to be viewed as a subject matter expert in the social media

environment ndash Enhance your brand by contributing to and learning from conversations your customers are having online ndash Highly cost-effective complement to any marketing strategy (Free) ndash Generate leads through the utilization of the Avaya Content Syndication program

How do you get access ndash To access the Social Media module you as a current Avaya Content Syndication user will need to go into the

system and authorize access The process will take you less than five minutes and you will have immediate access to the tool for FREE As you know the link to the site is wwwavayacomcsp

copy 2013 Avaya Inc All rights reserved 48

Social Media ndash Authorizing Tweets To approve a tweet

ndash Click on the ldquoSocial Contentrdquo tab from the top navigation bar

ndash Tweets in gray have not yet been published to your twitter account Once a tweet is published to your twitter account the tweet will show in red

ndash Click the un-published tweet to review the content and publish

To publish the tweet ndash simply check the ldquoPublish to

channel nowrdquo option and then click ldquoSave and Closerdquo

ndash You should then see the tweet appear in your Twitter feed

copy 2011 Avaya Inc All rights reserved

49

New MarketLeaders Branding Kit Fully customizable options

Option 1 (tablecloth plaque pull-up banner) ndash Partner price = $800

Option 2 (cell phone battery chargers) ndash Quantity of 50-100 ndash Partner price will vary by quantity (starting at $670)

50 discount on stocked Branding Kit ndash 3 times 5 banner ndash 11 times 18 desktop banner ndash 9 times 12 and 3 times 5 signs ndash 1-GB USB drive ndash 5 mouse pads ndash 15 executive pens ndash 25 4 times 3 notepads ndash 22 duffle bag ndash 8 table cover

Limited quantities available for Silver Gold and Platinum Kits Partner Price $500 $250

Marketing Reminders

Register for the next Getting Started with Avaya Marketing Webinar to learn all about our Marketing Programs ndash Wednesday May 14th 200 ndash 300 est to learn abouthellip Partner Marketing Central ndash Free ready to use customizable marketing collateral and helpful resources designed to help you drive leads MarketLeaders ndash Affordable turnkey marketing programs to fill your pipeline Content Syndication - Free real time Avaya product information directly to your web site

Links for registrations to come in follow-up email

What is PMC A FREE self-service website to help Avaya channel partners create and execute marketing campaign materials to support lead generation activities increase sales funnels and drive greater revenue

PLAN-EXPLORE-EXECUTE bullMarketing Planning guides and templates

bullReady made multi touch campaigns bullSales OFT files

bullTelemarketing scripts bullPosters print ads and online banners

bullEnewsletter emails and downloadable articles bullEvent and Seminar in a Box

bullLead notification and reporting bullEnhanced customization

bullCo-branded banners and landing pages bullEnhanced reporting and analytics

bullCRM Integration bullSocial Media integration bullLibrary search function

bullSite map PMC User Experience in 7 languages and all

materials in English Spanish and Portuguese and some in French Dutch Italian German and

Russian

52

Stay informed about events news and program updates bull ldquoLikerdquo the Avaya MarketLeaders Facebook page

Connect and Share

VISIT wwwavayamarketleaderscom

CALL 855-AVAYA-ML [(855) 282-9265]

EMAIL AvayaMLglgcom

  • Slide Number 1
  • Slide Number 2
  • Slide Number 3
  • UCampC
  • UCampC
  • Vertical Campaign All portfolios
  • Customer Experience
  • Customer Experience
  • Your Action
  • Slide Number 10
  • Networking Campaigns
  • NetworkingQ2 Webinar
  • Networking New Campaign
  • Small Midmarket BusinessCampaign
  • Small Midmarket BusinessNew Campaign
  • Small Midmarket Business New Campaign
  • Next Steps
  • Slide Number 18
  • Slide Number 19
  • Why we do demoshellip
  • What is the real value of a demo
  • Not All Demos Are Equal
  • Picking The Right Demo
  • Some Examples Of Demo Resources
  • Matching The Demo To The Sales Cycle
  • Matching The Demo To The Sales Cycle
  • Slide Number 27
  • 3Up Program For Demo Success
  • 3Up Demo Coaching
  • 3Up On Partner Portal
  • Get Started Today
  • Sign Up Site
  • Quick Examle - Use A Winning Strategy
  • Next Steps For Partners
  • Slide Number 35
  • Slide Number 36
  • Please Join Us for our One Source monthly Content review
  • ONE SOURCE ndash GTM Summary Template
  • Slide Number 39
  • Slide Number 40
  • Slide Number 41
  • Avaya Connect Partner Appreciation KitCustomizable materials available on Partner Marketing Central
  • Slide Number 43
  • Slide Number 44
  • Why should you register for Content Syndication NOW
  • Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP
  • Social Media with Avaya Content Syndication ndash What is the program
  • Social Media ndash Authorizing Tweets
  • New MarketLeaders Branding Kit
  • Marketing Reminders
  • Slide Number 51
  • Connect and Share
  • 13VISIT wwwavayamarketleaderscomCALL 855-AVAYA-ML [(855) 282-9265]EMAIL AvayaMLglgcom
Page 13: Kathleen Ryan Kathy Innvar Denise Cappuccio Bob Zimmerer ... · May 8, 2014 . Agenda • Welcome - Kathleen Ryan • Spring ahead of your competition with these Enterprise Campaigns

Networking New Campaign

Networking

bull Video Surveillance Trend Advisor Infographic - Growing Security Concerns and New Technologies THE TIPPING POINT OF SURVEILLANCE

- The One Question You Should Ask This Year IS MY IP NETWORK READY

bull Virtualization Trend Advisor Infographic

- Virtualization The 5 Trends That Can Extend Its Value - The Rise of Real-Time Applications - Network Virtualization - Virtual Desktop Infrastructure (VDI) - Fully Integrated Virtualized Solutions - Software Automation and Orchestration

bull And more campaigns amp assets to leverage on PMC eg Network Agility etc

PMC Campaign Assets bull Partner branded emails bull Banners bull Personalized email blasts bull Registration page to capture

leads bull Reporting

Small Midmarket Business Campaign

Avaya IP Office 90 Enable anywhere anytime collaboration with an Avaya midmarket solution

Full-size collaboration solutions for midsize companies (US Canada March 20th)

Assets e-Book Avaya can

deliver a seamless experience for voice video mobility regardless of device

TLC Cake Boss video Avaya provided a full solution that met the needs of this growing business

Small Midmarket Business New Campaign

Avaya IP Office Contact Center Interact and Growhellip imagine a simple multichannel solution for midsize businesses

Portfolio Product GA Theatre

IP Office Contact Center

11 March IPO CC

24 Jun Contact Center Select USCAN

Global

Avaya IP Office Contact Center Partner Sales Readiness Resources IP Office Contact Center Partner Deck IP Office Contact Center QampA - Public IP Office Contact Center QampA - Confidential IP Office Contact Center Technical FAQ IP Office Contact Center Technical Feature Brief and Use Cases

Small Midmarket Business New Campaign

Avaya IP Office Contact Center Interact and Growhellip imagine a simple multichannel solution for midsize businesses

For Partners - Midmarket Kit an all-in-one resource doc - Co-brand-able emails and assets - Partner News - Avaya Partner Connection Days - Avaya Executive Partner Forum - Avaya Partner U - Avaya Enablement Webinars - Avaya Connectandwin - Avaya Power Hour Sessions - Avaya Market Leaders amp PMC - Content Syndication Social Media

Next Steps

bull Visit PMC regularly for new campaign assets for you to use in alignment with your strategy and objectives

bull Co-brand the assets and start generating leads bull Visit the partner portal pages

ndash Small and Midmarket Business ndash Networking

bull Contact us for help - your Channel Marketing Manager - your Channel Account Manager - or me at dcappuccioavayacom

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Stepping Up Your Solution Presentations Demo Coaching Program

Bob Zimmerer Senior Manager Global Partner Enablement May 2014

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

The following presentation contains information that may permanently change the way you present and demonstrate Avaya solutions ndash causing faster sales cycle time greater consideration and more sales

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Why we do demoshellip

helliphave you been here before

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

What is the real value of a demo Create a dialog with the customer

Hands-on demo experience

Prove the solution works

Test drive the applications

Help customers see the benefit

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Not All Demos Are Equal Product Demos

Configured functional platform Basic features and functionality

Scenario Demos Product demos + Scripted to highlight differentiators

Advanced Demos Scenario demos + Integrated solutions including 3rd party applications Vertical scenarios

Changing The Language Of

Demos

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Picking The Right Demo Product

Focus on features and functionality Best for product training and RFP response

Scenario Tailored to customer needs and business goals Best for building support with LOB decision makers

Advanced Built to target a specific vertical or business use case Best at showing customer an integrated custom solution

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Some Examples Of Demo Resources Animated PPT

Videos

DemoAvaya

Virtualized Demos

Demo Kits

Lab Demos

EBCCBC

Trials

Increasing Com

plexity

Greater ldquoR

ealismrdquo

Increasing Cost

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Matching The Demo To The Sales Cycle Save more technical or customized demos for later in the sales cycle

Technical Depth

Cus

tom

izat

ion

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Matching The Demo To The Sales Cycle Save more technical or customized demos for later in the sales cycle

Technical Depth

Cus

tom

izat

ion

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Presentation Title

Presenter Name(s) Job Title Date

New Program Launch

27

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

3Up Program For Demo Success Sign Up ndash Commit

Plan with your customerpartner Commit to a great demo experience

Set Up ndash Prepare Match the best demo Configure devices and test

Step Up ndash Execute Practice your demo Practice telling your story

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

3Up Demo Coaching New Program Concept

Avaya ldquopanel of expertsrdquo will provide specific demo feedback to partners to help them enhance their demo presentation and win the deal

Partner Benefit Get demo feedback from Avaya experts Practice your demo in a safe environment

Partner Requirements Current Avaya certification Opportunity with a demo presentation looming

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

30 copy 2014 Avaya Inc Avaya ndash Confidential amp Proprietary Do not duplicate publish or distribute further without the express written permission of Avaya

3Up On Partner Portal

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Get Started Today

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Sign Up Site Global Coverage

US amp Canada Now EU CALA Soon GGM APAC Next

Avaya Connect Support Medal Requirement Expert Specializations

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Quick Examle - Use A Winning Strategy Show How Solution Supports Customer Goals

Demo a simple solution example (scenario)

Verify Validate Review

Use QampA to discover customer needs

Customer leads deeper demos (product)

Scenario Demo

Q amp A

Product Demos

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Next Steps For Partners Start Using 3Up Method

A Winning Demo Strategy rArr Checklists amp Scenarios

Leverage Avaya Demo Resources amp Best Practices

Try New Tips amp Tricks To Improve Your Demos

Register For A 3Up Coaching Session

Pick An Opportunity And Get Started

April 2014 PCC Spring 2014 Conference April 27 ndash May 1 2014 Dallas TX wwwpccamericasorg Twitter PCCAmericas

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

EASE OF DOING BUSINESS FROM OPPORTUNITY TO ORDER

Including One Source Evolution

Susan Taylor Avaya One Source Global Program Manager May 8 2014

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 37

Please Join Us for our One Source monthly Content review

Avaya One Source continues to streamline Avaya channel processes and tools with a roadmap of upcoming improvements Partners and Avaya associates should plan to attend this monthly webcast to gain advance notice of the capabilities that are planned and the impacts these will have on your systems interfaces and workflows Add these monthly webcasts to your calendar May 15 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIzAAOampId=a3j30000000KzgQAAS June 12 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ4AAOampId=a3j30000000KzgQAAS July 17 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ9AAOampId=a3j30000000KzgQAAS May 14 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIVAA4ampId=a3j30000000KzgQAAS June 11 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIaAAOampId=a3j30000000KzgQAAS July 16 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIfAAOampId=a3j30000000KzgQAAS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 38

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

PRODUCT OFFERS

MARKETING PROMOTIONS

B2B WEB SERVICES

PRICING

SYSTEM CHANGES

OTHERhelliphellip

ONE SOURCE ndash GTM Summary Template

bull SINGLE GTM RELEASE CONTENT EACH MONTH OF ALL CHANGES

bull ALL OFFERS NEED TO BE SALESPARTNERDISTRIBUTOR-FRIENDLY AT POINT OF LAUNCH

bull ALIGNMENT TO LIFECYCLE MANAGEMENT CHANGES

bull PROVIDE 60-DAY ADVANCE NOTIFICATION OF CHANGES TO SUPPORT YOUR READINESS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 39

May 2014 Avaya One Source (A1S) Content

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 40

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

Networking to Red for US and Canada Transfer of Networking portfolio from Blue supply chain to Red supply chain

Support for Select Partner Product Codes (SPP) SPP List pricing in OneSource Vendors Suggested Retail Price AVAYA net pricing to Distributor via automated discounting SPP Distributor sell price to Partners can be managed via OneSource Selling Price Admin

EC Admin - Performance improvements in the Price List Admin functionality iePrice List Admin Page Load Selling Price Upload Also Error page enhancements

EC Data - Show friendly error page to external users

MARKETING PROMOTIONS

Transition plan for Marketing promotions Any valid promotion approval generated by the legacy promotion processes will be accepted

for order submittal up to May 30 2014 subject to compliance with approval terms As of June 1 2014 the only acceptable method of submitting a promotion claim (for those

promotions available on One Source MPM) will be for orders with promotional codes and approvals generated by the One Source toolset via the Marketing Promotions Module (MPM)

Details on all available promotions available from the following link

B2B WEB SERVICES

B2B Web Services is a service available to Distributers More information in detailed section of this presentation

Next available window for Distributer activation is June 2014

PRICING

Several Price Increases Decreases and NPI ndash captured in the 60 day (for price increases) and 7 day (for price decreases) price notifications

$001 codes moving to MPG 1Z Canada Fx rate change

May 2014 GTM Content Summary

Kathleen Ryan

Marketing Programs kryan1avayacom

AvayaPowerHour

Marketing Program News and Reminders

copy 2011 Avaya Inc All rights reserved 42

Avaya Connect Partner Appreciation Kit Customizable materials available on Partner Marketing Central Certificate

HTML and OFT Emails

Social blog posts

Thank you letter

Downloadable logos and esignature

Why should you register for Content Syndication NOW

bullWill take you 10 minutes or less to set up bull All content resides on your web site bullEnhance your site with very rich content for your customers to see including an extensive collections of videos whitepapers and brochures bullCapture leads within the syndicated experience and send them directly to you bullKeep your Avaya product information accurate and current 100 of the time

copy 2013 Avaya Inc All rights reserved 46

Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP

Why do partners have limited Social Media activities ndash Lack of Content to Tweet or Post ndash Lack of resources to gather content or to post content ndash Lack of acumen on what to TweetPost or how to TweetPost ndash Lack of Tools to deliver content to their customer communities

How can Social Media for Avaya CSP help ndash Consistent delivery of Social Media Content (TweetsPosts)

ndash Content will include Unified Communications Contact Center Networking and Thought Leadership 1 ndash 2 posts per day

ndash Once activated the system can automatically push TweetsPosts out to your community We do the heavy lifting for you

ndash No expertise needed ndash it will be done automatically for you ndash The Avaya Content Syndication infrastructure will be used to

drive the discussion for you ndash Itrsquos FREE

copy 2013 Avaya Inc All rights reserved 47

Social Media with Avaya Content Syndication ndash What is the program What is Social Media for Avaya Content Syndication (CSP)

ndash Expansion of Avaya CSP to utilize the new Social Media tool ndash Social Media content will be regularly made available to TweetPost to your partners ndash Avaya will ldquoTweetrdquo on your behalf The Tweet will go out from your Twitter account so it will engage your

customers in the conversation ndash Links in the Tweet will drive customers to the Avaya Content Syndication page on YOUR Website ndash Support for Twitter now with LinkedIn and FaceBook in June

Why should Partners use this offer ndash Leverage social media to connect and engage your audience online ndash Serve as a command center for Avaya social media communications ndash Drive access to great content for your customers ndash Greatly increase Social Media traffic ndash Further build your brand identity and enable you to be viewed as a subject matter expert in the social media

environment ndash Enhance your brand by contributing to and learning from conversations your customers are having online ndash Highly cost-effective complement to any marketing strategy (Free) ndash Generate leads through the utilization of the Avaya Content Syndication program

How do you get access ndash To access the Social Media module you as a current Avaya Content Syndication user will need to go into the

system and authorize access The process will take you less than five minutes and you will have immediate access to the tool for FREE As you know the link to the site is wwwavayacomcsp

copy 2013 Avaya Inc All rights reserved 48

Social Media ndash Authorizing Tweets To approve a tweet

ndash Click on the ldquoSocial Contentrdquo tab from the top navigation bar

ndash Tweets in gray have not yet been published to your twitter account Once a tweet is published to your twitter account the tweet will show in red

ndash Click the un-published tweet to review the content and publish

To publish the tweet ndash simply check the ldquoPublish to

channel nowrdquo option and then click ldquoSave and Closerdquo

ndash You should then see the tweet appear in your Twitter feed

copy 2011 Avaya Inc All rights reserved

49

New MarketLeaders Branding Kit Fully customizable options

Option 1 (tablecloth plaque pull-up banner) ndash Partner price = $800

Option 2 (cell phone battery chargers) ndash Quantity of 50-100 ndash Partner price will vary by quantity (starting at $670)

50 discount on stocked Branding Kit ndash 3 times 5 banner ndash 11 times 18 desktop banner ndash 9 times 12 and 3 times 5 signs ndash 1-GB USB drive ndash 5 mouse pads ndash 15 executive pens ndash 25 4 times 3 notepads ndash 22 duffle bag ndash 8 table cover

Limited quantities available for Silver Gold and Platinum Kits Partner Price $500 $250

Marketing Reminders

Register for the next Getting Started with Avaya Marketing Webinar to learn all about our Marketing Programs ndash Wednesday May 14th 200 ndash 300 est to learn abouthellip Partner Marketing Central ndash Free ready to use customizable marketing collateral and helpful resources designed to help you drive leads MarketLeaders ndash Affordable turnkey marketing programs to fill your pipeline Content Syndication - Free real time Avaya product information directly to your web site

Links for registrations to come in follow-up email

What is PMC A FREE self-service website to help Avaya channel partners create and execute marketing campaign materials to support lead generation activities increase sales funnels and drive greater revenue

PLAN-EXPLORE-EXECUTE bullMarketing Planning guides and templates

bullReady made multi touch campaigns bullSales OFT files

bullTelemarketing scripts bullPosters print ads and online banners

bullEnewsletter emails and downloadable articles bullEvent and Seminar in a Box

bullLead notification and reporting bullEnhanced customization

bullCo-branded banners and landing pages bullEnhanced reporting and analytics

bullCRM Integration bullSocial Media integration bullLibrary search function

bullSite map PMC User Experience in 7 languages and all

materials in English Spanish and Portuguese and some in French Dutch Italian German and

Russian

52

Stay informed about events news and program updates bull ldquoLikerdquo the Avaya MarketLeaders Facebook page

Connect and Share

VISIT wwwavayamarketleaderscom

CALL 855-AVAYA-ML [(855) 282-9265]

EMAIL AvayaMLglgcom

  • Slide Number 1
  • Slide Number 2
  • Slide Number 3
  • UCampC
  • UCampC
  • Vertical Campaign All portfolios
  • Customer Experience
  • Customer Experience
  • Your Action
  • Slide Number 10
  • Networking Campaigns
  • NetworkingQ2 Webinar
  • Networking New Campaign
  • Small Midmarket BusinessCampaign
  • Small Midmarket BusinessNew Campaign
  • Small Midmarket Business New Campaign
  • Next Steps
  • Slide Number 18
  • Slide Number 19
  • Why we do demoshellip
  • What is the real value of a demo
  • Not All Demos Are Equal
  • Picking The Right Demo
  • Some Examples Of Demo Resources
  • Matching The Demo To The Sales Cycle
  • Matching The Demo To The Sales Cycle
  • Slide Number 27
  • 3Up Program For Demo Success
  • 3Up Demo Coaching
  • 3Up On Partner Portal
  • Get Started Today
  • Sign Up Site
  • Quick Examle - Use A Winning Strategy
  • Next Steps For Partners
  • Slide Number 35
  • Slide Number 36
  • Please Join Us for our One Source monthly Content review
  • ONE SOURCE ndash GTM Summary Template
  • Slide Number 39
  • Slide Number 40
  • Slide Number 41
  • Avaya Connect Partner Appreciation KitCustomizable materials available on Partner Marketing Central
  • Slide Number 43
  • Slide Number 44
  • Why should you register for Content Syndication NOW
  • Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP
  • Social Media with Avaya Content Syndication ndash What is the program
  • Social Media ndash Authorizing Tweets
  • New MarketLeaders Branding Kit
  • Marketing Reminders
  • Slide Number 51
  • Connect and Share
  • 13VISIT wwwavayamarketleaderscomCALL 855-AVAYA-ML [(855) 282-9265]EMAIL AvayaMLglgcom
Page 14: Kathleen Ryan Kathy Innvar Denise Cappuccio Bob Zimmerer ... · May 8, 2014 . Agenda • Welcome - Kathleen Ryan • Spring ahead of your competition with these Enterprise Campaigns

Small Midmarket Business Campaign

Avaya IP Office 90 Enable anywhere anytime collaboration with an Avaya midmarket solution

Full-size collaboration solutions for midsize companies (US Canada March 20th)

Assets e-Book Avaya can

deliver a seamless experience for voice video mobility regardless of device

TLC Cake Boss video Avaya provided a full solution that met the needs of this growing business

Small Midmarket Business New Campaign

Avaya IP Office Contact Center Interact and Growhellip imagine a simple multichannel solution for midsize businesses

Portfolio Product GA Theatre

IP Office Contact Center

11 March IPO CC

24 Jun Contact Center Select USCAN

Global

Avaya IP Office Contact Center Partner Sales Readiness Resources IP Office Contact Center Partner Deck IP Office Contact Center QampA - Public IP Office Contact Center QampA - Confidential IP Office Contact Center Technical FAQ IP Office Contact Center Technical Feature Brief and Use Cases

Small Midmarket Business New Campaign

Avaya IP Office Contact Center Interact and Growhellip imagine a simple multichannel solution for midsize businesses

For Partners - Midmarket Kit an all-in-one resource doc - Co-brand-able emails and assets - Partner News - Avaya Partner Connection Days - Avaya Executive Partner Forum - Avaya Partner U - Avaya Enablement Webinars - Avaya Connectandwin - Avaya Power Hour Sessions - Avaya Market Leaders amp PMC - Content Syndication Social Media

Next Steps

bull Visit PMC regularly for new campaign assets for you to use in alignment with your strategy and objectives

bull Co-brand the assets and start generating leads bull Visit the partner portal pages

ndash Small and Midmarket Business ndash Networking

bull Contact us for help - your Channel Marketing Manager - your Channel Account Manager - or me at dcappuccioavayacom

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Stepping Up Your Solution Presentations Demo Coaching Program

Bob Zimmerer Senior Manager Global Partner Enablement May 2014

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

The following presentation contains information that may permanently change the way you present and demonstrate Avaya solutions ndash causing faster sales cycle time greater consideration and more sales

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Why we do demoshellip

helliphave you been here before

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

What is the real value of a demo Create a dialog with the customer

Hands-on demo experience

Prove the solution works

Test drive the applications

Help customers see the benefit

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Not All Demos Are Equal Product Demos

Configured functional platform Basic features and functionality

Scenario Demos Product demos + Scripted to highlight differentiators

Advanced Demos Scenario demos + Integrated solutions including 3rd party applications Vertical scenarios

Changing The Language Of

Demos

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Picking The Right Demo Product

Focus on features and functionality Best for product training and RFP response

Scenario Tailored to customer needs and business goals Best for building support with LOB decision makers

Advanced Built to target a specific vertical or business use case Best at showing customer an integrated custom solution

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Some Examples Of Demo Resources Animated PPT

Videos

DemoAvaya

Virtualized Demos

Demo Kits

Lab Demos

EBCCBC

Trials

Increasing Com

plexity

Greater ldquoR

ealismrdquo

Increasing Cost

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Matching The Demo To The Sales Cycle Save more technical or customized demos for later in the sales cycle

Technical Depth

Cus

tom

izat

ion

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Matching The Demo To The Sales Cycle Save more technical or customized demos for later in the sales cycle

Technical Depth

Cus

tom

izat

ion

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Presentation Title

Presenter Name(s) Job Title Date

New Program Launch

27

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

3Up Program For Demo Success Sign Up ndash Commit

Plan with your customerpartner Commit to a great demo experience

Set Up ndash Prepare Match the best demo Configure devices and test

Step Up ndash Execute Practice your demo Practice telling your story

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

3Up Demo Coaching New Program Concept

Avaya ldquopanel of expertsrdquo will provide specific demo feedback to partners to help them enhance their demo presentation and win the deal

Partner Benefit Get demo feedback from Avaya experts Practice your demo in a safe environment

Partner Requirements Current Avaya certification Opportunity with a demo presentation looming

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

30 copy 2014 Avaya Inc Avaya ndash Confidential amp Proprietary Do not duplicate publish or distribute further without the express written permission of Avaya

3Up On Partner Portal

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Get Started Today

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Sign Up Site Global Coverage

US amp Canada Now EU CALA Soon GGM APAC Next

Avaya Connect Support Medal Requirement Expert Specializations

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Quick Examle - Use A Winning Strategy Show How Solution Supports Customer Goals

Demo a simple solution example (scenario)

Verify Validate Review

Use QampA to discover customer needs

Customer leads deeper demos (product)

Scenario Demo

Q amp A

Product Demos

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Next Steps For Partners Start Using 3Up Method

A Winning Demo Strategy rArr Checklists amp Scenarios

Leverage Avaya Demo Resources amp Best Practices

Try New Tips amp Tricks To Improve Your Demos

Register For A 3Up Coaching Session

Pick An Opportunity And Get Started

April 2014 PCC Spring 2014 Conference April 27 ndash May 1 2014 Dallas TX wwwpccamericasorg Twitter PCCAmericas

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

EASE OF DOING BUSINESS FROM OPPORTUNITY TO ORDER

Including One Source Evolution

Susan Taylor Avaya One Source Global Program Manager May 8 2014

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 37

Please Join Us for our One Source monthly Content review

Avaya One Source continues to streamline Avaya channel processes and tools with a roadmap of upcoming improvements Partners and Avaya associates should plan to attend this monthly webcast to gain advance notice of the capabilities that are planned and the impacts these will have on your systems interfaces and workflows Add these monthly webcasts to your calendar May 15 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIzAAOampId=a3j30000000KzgQAAS June 12 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ4AAOampId=a3j30000000KzgQAAS July 17 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ9AAOampId=a3j30000000KzgQAAS May 14 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIVAA4ampId=a3j30000000KzgQAAS June 11 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIaAAOampId=a3j30000000KzgQAAS July 16 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIfAAOampId=a3j30000000KzgQAAS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 38

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

PRODUCT OFFERS

MARKETING PROMOTIONS

B2B WEB SERVICES

PRICING

SYSTEM CHANGES

OTHERhelliphellip

ONE SOURCE ndash GTM Summary Template

bull SINGLE GTM RELEASE CONTENT EACH MONTH OF ALL CHANGES

bull ALL OFFERS NEED TO BE SALESPARTNERDISTRIBUTOR-FRIENDLY AT POINT OF LAUNCH

bull ALIGNMENT TO LIFECYCLE MANAGEMENT CHANGES

bull PROVIDE 60-DAY ADVANCE NOTIFICATION OF CHANGES TO SUPPORT YOUR READINESS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 39

May 2014 Avaya One Source (A1S) Content

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 40

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

Networking to Red for US and Canada Transfer of Networking portfolio from Blue supply chain to Red supply chain

Support for Select Partner Product Codes (SPP) SPP List pricing in OneSource Vendors Suggested Retail Price AVAYA net pricing to Distributor via automated discounting SPP Distributor sell price to Partners can be managed via OneSource Selling Price Admin

EC Admin - Performance improvements in the Price List Admin functionality iePrice List Admin Page Load Selling Price Upload Also Error page enhancements

EC Data - Show friendly error page to external users

MARKETING PROMOTIONS

Transition plan for Marketing promotions Any valid promotion approval generated by the legacy promotion processes will be accepted

for order submittal up to May 30 2014 subject to compliance with approval terms As of June 1 2014 the only acceptable method of submitting a promotion claim (for those

promotions available on One Source MPM) will be for orders with promotional codes and approvals generated by the One Source toolset via the Marketing Promotions Module (MPM)

Details on all available promotions available from the following link

B2B WEB SERVICES

B2B Web Services is a service available to Distributers More information in detailed section of this presentation

Next available window for Distributer activation is June 2014

PRICING

Several Price Increases Decreases and NPI ndash captured in the 60 day (for price increases) and 7 day (for price decreases) price notifications

$001 codes moving to MPG 1Z Canada Fx rate change

May 2014 GTM Content Summary

Kathleen Ryan

Marketing Programs kryan1avayacom

AvayaPowerHour

Marketing Program News and Reminders

copy 2011 Avaya Inc All rights reserved 42

Avaya Connect Partner Appreciation Kit Customizable materials available on Partner Marketing Central Certificate

HTML and OFT Emails

Social blog posts

Thank you letter

Downloadable logos and esignature

Why should you register for Content Syndication NOW

bullWill take you 10 minutes or less to set up bull All content resides on your web site bullEnhance your site with very rich content for your customers to see including an extensive collections of videos whitepapers and brochures bullCapture leads within the syndicated experience and send them directly to you bullKeep your Avaya product information accurate and current 100 of the time

copy 2013 Avaya Inc All rights reserved 46

Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP

Why do partners have limited Social Media activities ndash Lack of Content to Tweet or Post ndash Lack of resources to gather content or to post content ndash Lack of acumen on what to TweetPost or how to TweetPost ndash Lack of Tools to deliver content to their customer communities

How can Social Media for Avaya CSP help ndash Consistent delivery of Social Media Content (TweetsPosts)

ndash Content will include Unified Communications Contact Center Networking and Thought Leadership 1 ndash 2 posts per day

ndash Once activated the system can automatically push TweetsPosts out to your community We do the heavy lifting for you

ndash No expertise needed ndash it will be done automatically for you ndash The Avaya Content Syndication infrastructure will be used to

drive the discussion for you ndash Itrsquos FREE

copy 2013 Avaya Inc All rights reserved 47

Social Media with Avaya Content Syndication ndash What is the program What is Social Media for Avaya Content Syndication (CSP)

ndash Expansion of Avaya CSP to utilize the new Social Media tool ndash Social Media content will be regularly made available to TweetPost to your partners ndash Avaya will ldquoTweetrdquo on your behalf The Tweet will go out from your Twitter account so it will engage your

customers in the conversation ndash Links in the Tweet will drive customers to the Avaya Content Syndication page on YOUR Website ndash Support for Twitter now with LinkedIn and FaceBook in June

Why should Partners use this offer ndash Leverage social media to connect and engage your audience online ndash Serve as a command center for Avaya social media communications ndash Drive access to great content for your customers ndash Greatly increase Social Media traffic ndash Further build your brand identity and enable you to be viewed as a subject matter expert in the social media

environment ndash Enhance your brand by contributing to and learning from conversations your customers are having online ndash Highly cost-effective complement to any marketing strategy (Free) ndash Generate leads through the utilization of the Avaya Content Syndication program

How do you get access ndash To access the Social Media module you as a current Avaya Content Syndication user will need to go into the

system and authorize access The process will take you less than five minutes and you will have immediate access to the tool for FREE As you know the link to the site is wwwavayacomcsp

copy 2013 Avaya Inc All rights reserved 48

Social Media ndash Authorizing Tweets To approve a tweet

ndash Click on the ldquoSocial Contentrdquo tab from the top navigation bar

ndash Tweets in gray have not yet been published to your twitter account Once a tweet is published to your twitter account the tweet will show in red

ndash Click the un-published tweet to review the content and publish

To publish the tweet ndash simply check the ldquoPublish to

channel nowrdquo option and then click ldquoSave and Closerdquo

ndash You should then see the tweet appear in your Twitter feed

copy 2011 Avaya Inc All rights reserved

49

New MarketLeaders Branding Kit Fully customizable options

Option 1 (tablecloth plaque pull-up banner) ndash Partner price = $800

Option 2 (cell phone battery chargers) ndash Quantity of 50-100 ndash Partner price will vary by quantity (starting at $670)

50 discount on stocked Branding Kit ndash 3 times 5 banner ndash 11 times 18 desktop banner ndash 9 times 12 and 3 times 5 signs ndash 1-GB USB drive ndash 5 mouse pads ndash 15 executive pens ndash 25 4 times 3 notepads ndash 22 duffle bag ndash 8 table cover

Limited quantities available for Silver Gold and Platinum Kits Partner Price $500 $250

Marketing Reminders

Register for the next Getting Started with Avaya Marketing Webinar to learn all about our Marketing Programs ndash Wednesday May 14th 200 ndash 300 est to learn abouthellip Partner Marketing Central ndash Free ready to use customizable marketing collateral and helpful resources designed to help you drive leads MarketLeaders ndash Affordable turnkey marketing programs to fill your pipeline Content Syndication - Free real time Avaya product information directly to your web site

Links for registrations to come in follow-up email

What is PMC A FREE self-service website to help Avaya channel partners create and execute marketing campaign materials to support lead generation activities increase sales funnels and drive greater revenue

PLAN-EXPLORE-EXECUTE bullMarketing Planning guides and templates

bullReady made multi touch campaigns bullSales OFT files

bullTelemarketing scripts bullPosters print ads and online banners

bullEnewsletter emails and downloadable articles bullEvent and Seminar in a Box

bullLead notification and reporting bullEnhanced customization

bullCo-branded banners and landing pages bullEnhanced reporting and analytics

bullCRM Integration bullSocial Media integration bullLibrary search function

bullSite map PMC User Experience in 7 languages and all

materials in English Spanish and Portuguese and some in French Dutch Italian German and

Russian

52

Stay informed about events news and program updates bull ldquoLikerdquo the Avaya MarketLeaders Facebook page

Connect and Share

VISIT wwwavayamarketleaderscom

CALL 855-AVAYA-ML [(855) 282-9265]

EMAIL AvayaMLglgcom

  • Slide Number 1
  • Slide Number 2
  • Slide Number 3
  • UCampC
  • UCampC
  • Vertical Campaign All portfolios
  • Customer Experience
  • Customer Experience
  • Your Action
  • Slide Number 10
  • Networking Campaigns
  • NetworkingQ2 Webinar
  • Networking New Campaign
  • Small Midmarket BusinessCampaign
  • Small Midmarket BusinessNew Campaign
  • Small Midmarket Business New Campaign
  • Next Steps
  • Slide Number 18
  • Slide Number 19
  • Why we do demoshellip
  • What is the real value of a demo
  • Not All Demos Are Equal
  • Picking The Right Demo
  • Some Examples Of Demo Resources
  • Matching The Demo To The Sales Cycle
  • Matching The Demo To The Sales Cycle
  • Slide Number 27
  • 3Up Program For Demo Success
  • 3Up Demo Coaching
  • 3Up On Partner Portal
  • Get Started Today
  • Sign Up Site
  • Quick Examle - Use A Winning Strategy
  • Next Steps For Partners
  • Slide Number 35
  • Slide Number 36
  • Please Join Us for our One Source monthly Content review
  • ONE SOURCE ndash GTM Summary Template
  • Slide Number 39
  • Slide Number 40
  • Slide Number 41
  • Avaya Connect Partner Appreciation KitCustomizable materials available on Partner Marketing Central
  • Slide Number 43
  • Slide Number 44
  • Why should you register for Content Syndication NOW
  • Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP
  • Social Media with Avaya Content Syndication ndash What is the program
  • Social Media ndash Authorizing Tweets
  • New MarketLeaders Branding Kit
  • Marketing Reminders
  • Slide Number 51
  • Connect and Share
  • 13VISIT wwwavayamarketleaderscomCALL 855-AVAYA-ML [(855) 282-9265]EMAIL AvayaMLglgcom
Page 15: Kathleen Ryan Kathy Innvar Denise Cappuccio Bob Zimmerer ... · May 8, 2014 . Agenda • Welcome - Kathleen Ryan • Spring ahead of your competition with these Enterprise Campaigns

Small Midmarket Business New Campaign

Avaya IP Office Contact Center Interact and Growhellip imagine a simple multichannel solution for midsize businesses

Portfolio Product GA Theatre

IP Office Contact Center

11 March IPO CC

24 Jun Contact Center Select USCAN

Global

Avaya IP Office Contact Center Partner Sales Readiness Resources IP Office Contact Center Partner Deck IP Office Contact Center QampA - Public IP Office Contact Center QampA - Confidential IP Office Contact Center Technical FAQ IP Office Contact Center Technical Feature Brief and Use Cases

Small Midmarket Business New Campaign

Avaya IP Office Contact Center Interact and Growhellip imagine a simple multichannel solution for midsize businesses

For Partners - Midmarket Kit an all-in-one resource doc - Co-brand-able emails and assets - Partner News - Avaya Partner Connection Days - Avaya Executive Partner Forum - Avaya Partner U - Avaya Enablement Webinars - Avaya Connectandwin - Avaya Power Hour Sessions - Avaya Market Leaders amp PMC - Content Syndication Social Media

Next Steps

bull Visit PMC regularly for new campaign assets for you to use in alignment with your strategy and objectives

bull Co-brand the assets and start generating leads bull Visit the partner portal pages

ndash Small and Midmarket Business ndash Networking

bull Contact us for help - your Channel Marketing Manager - your Channel Account Manager - or me at dcappuccioavayacom

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Stepping Up Your Solution Presentations Demo Coaching Program

Bob Zimmerer Senior Manager Global Partner Enablement May 2014

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

The following presentation contains information that may permanently change the way you present and demonstrate Avaya solutions ndash causing faster sales cycle time greater consideration and more sales

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Why we do demoshellip

helliphave you been here before

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

What is the real value of a demo Create a dialog with the customer

Hands-on demo experience

Prove the solution works

Test drive the applications

Help customers see the benefit

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Not All Demos Are Equal Product Demos

Configured functional platform Basic features and functionality

Scenario Demos Product demos + Scripted to highlight differentiators

Advanced Demos Scenario demos + Integrated solutions including 3rd party applications Vertical scenarios

Changing The Language Of

Demos

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Picking The Right Demo Product

Focus on features and functionality Best for product training and RFP response

Scenario Tailored to customer needs and business goals Best for building support with LOB decision makers

Advanced Built to target a specific vertical or business use case Best at showing customer an integrated custom solution

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Some Examples Of Demo Resources Animated PPT

Videos

DemoAvaya

Virtualized Demos

Demo Kits

Lab Demos

EBCCBC

Trials

Increasing Com

plexity

Greater ldquoR

ealismrdquo

Increasing Cost

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Matching The Demo To The Sales Cycle Save more technical or customized demos for later in the sales cycle

Technical Depth

Cus

tom

izat

ion

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Matching The Demo To The Sales Cycle Save more technical or customized demos for later in the sales cycle

Technical Depth

Cus

tom

izat

ion

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Presentation Title

Presenter Name(s) Job Title Date

New Program Launch

27

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

3Up Program For Demo Success Sign Up ndash Commit

Plan with your customerpartner Commit to a great demo experience

Set Up ndash Prepare Match the best demo Configure devices and test

Step Up ndash Execute Practice your demo Practice telling your story

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

3Up Demo Coaching New Program Concept

Avaya ldquopanel of expertsrdquo will provide specific demo feedback to partners to help them enhance their demo presentation and win the deal

Partner Benefit Get demo feedback from Avaya experts Practice your demo in a safe environment

Partner Requirements Current Avaya certification Opportunity with a demo presentation looming

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

30 copy 2014 Avaya Inc Avaya ndash Confidential amp Proprietary Do not duplicate publish or distribute further without the express written permission of Avaya

3Up On Partner Portal

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Get Started Today

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Sign Up Site Global Coverage

US amp Canada Now EU CALA Soon GGM APAC Next

Avaya Connect Support Medal Requirement Expert Specializations

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Quick Examle - Use A Winning Strategy Show How Solution Supports Customer Goals

Demo a simple solution example (scenario)

Verify Validate Review

Use QampA to discover customer needs

Customer leads deeper demos (product)

Scenario Demo

Q amp A

Product Demos

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Next Steps For Partners Start Using 3Up Method

A Winning Demo Strategy rArr Checklists amp Scenarios

Leverage Avaya Demo Resources amp Best Practices

Try New Tips amp Tricks To Improve Your Demos

Register For A 3Up Coaching Session

Pick An Opportunity And Get Started

April 2014 PCC Spring 2014 Conference April 27 ndash May 1 2014 Dallas TX wwwpccamericasorg Twitter PCCAmericas

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

EASE OF DOING BUSINESS FROM OPPORTUNITY TO ORDER

Including One Source Evolution

Susan Taylor Avaya One Source Global Program Manager May 8 2014

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 37

Please Join Us for our One Source monthly Content review

Avaya One Source continues to streamline Avaya channel processes and tools with a roadmap of upcoming improvements Partners and Avaya associates should plan to attend this monthly webcast to gain advance notice of the capabilities that are planned and the impacts these will have on your systems interfaces and workflows Add these monthly webcasts to your calendar May 15 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIzAAOampId=a3j30000000KzgQAAS June 12 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ4AAOampId=a3j30000000KzgQAAS July 17 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ9AAOampId=a3j30000000KzgQAAS May 14 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIVAA4ampId=a3j30000000KzgQAAS June 11 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIaAAOampId=a3j30000000KzgQAAS July 16 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIfAAOampId=a3j30000000KzgQAAS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 38

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

PRODUCT OFFERS

MARKETING PROMOTIONS

B2B WEB SERVICES

PRICING

SYSTEM CHANGES

OTHERhelliphellip

ONE SOURCE ndash GTM Summary Template

bull SINGLE GTM RELEASE CONTENT EACH MONTH OF ALL CHANGES

bull ALL OFFERS NEED TO BE SALESPARTNERDISTRIBUTOR-FRIENDLY AT POINT OF LAUNCH

bull ALIGNMENT TO LIFECYCLE MANAGEMENT CHANGES

bull PROVIDE 60-DAY ADVANCE NOTIFICATION OF CHANGES TO SUPPORT YOUR READINESS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 39

May 2014 Avaya One Source (A1S) Content

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 40

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

Networking to Red for US and Canada Transfer of Networking portfolio from Blue supply chain to Red supply chain

Support for Select Partner Product Codes (SPP) SPP List pricing in OneSource Vendors Suggested Retail Price AVAYA net pricing to Distributor via automated discounting SPP Distributor sell price to Partners can be managed via OneSource Selling Price Admin

EC Admin - Performance improvements in the Price List Admin functionality iePrice List Admin Page Load Selling Price Upload Also Error page enhancements

EC Data - Show friendly error page to external users

MARKETING PROMOTIONS

Transition plan for Marketing promotions Any valid promotion approval generated by the legacy promotion processes will be accepted

for order submittal up to May 30 2014 subject to compliance with approval terms As of June 1 2014 the only acceptable method of submitting a promotion claim (for those

promotions available on One Source MPM) will be for orders with promotional codes and approvals generated by the One Source toolset via the Marketing Promotions Module (MPM)

Details on all available promotions available from the following link

B2B WEB SERVICES

B2B Web Services is a service available to Distributers More information in detailed section of this presentation

Next available window for Distributer activation is June 2014

PRICING

Several Price Increases Decreases and NPI ndash captured in the 60 day (for price increases) and 7 day (for price decreases) price notifications

$001 codes moving to MPG 1Z Canada Fx rate change

May 2014 GTM Content Summary

Kathleen Ryan

Marketing Programs kryan1avayacom

AvayaPowerHour

Marketing Program News and Reminders

copy 2011 Avaya Inc All rights reserved 42

Avaya Connect Partner Appreciation Kit Customizable materials available on Partner Marketing Central Certificate

HTML and OFT Emails

Social blog posts

Thank you letter

Downloadable logos and esignature

Why should you register for Content Syndication NOW

bullWill take you 10 minutes or less to set up bull All content resides on your web site bullEnhance your site with very rich content for your customers to see including an extensive collections of videos whitepapers and brochures bullCapture leads within the syndicated experience and send them directly to you bullKeep your Avaya product information accurate and current 100 of the time

copy 2013 Avaya Inc All rights reserved 46

Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP

Why do partners have limited Social Media activities ndash Lack of Content to Tweet or Post ndash Lack of resources to gather content or to post content ndash Lack of acumen on what to TweetPost or how to TweetPost ndash Lack of Tools to deliver content to their customer communities

How can Social Media for Avaya CSP help ndash Consistent delivery of Social Media Content (TweetsPosts)

ndash Content will include Unified Communications Contact Center Networking and Thought Leadership 1 ndash 2 posts per day

ndash Once activated the system can automatically push TweetsPosts out to your community We do the heavy lifting for you

ndash No expertise needed ndash it will be done automatically for you ndash The Avaya Content Syndication infrastructure will be used to

drive the discussion for you ndash Itrsquos FREE

copy 2013 Avaya Inc All rights reserved 47

Social Media with Avaya Content Syndication ndash What is the program What is Social Media for Avaya Content Syndication (CSP)

ndash Expansion of Avaya CSP to utilize the new Social Media tool ndash Social Media content will be regularly made available to TweetPost to your partners ndash Avaya will ldquoTweetrdquo on your behalf The Tweet will go out from your Twitter account so it will engage your

customers in the conversation ndash Links in the Tweet will drive customers to the Avaya Content Syndication page on YOUR Website ndash Support for Twitter now with LinkedIn and FaceBook in June

Why should Partners use this offer ndash Leverage social media to connect and engage your audience online ndash Serve as a command center for Avaya social media communications ndash Drive access to great content for your customers ndash Greatly increase Social Media traffic ndash Further build your brand identity and enable you to be viewed as a subject matter expert in the social media

environment ndash Enhance your brand by contributing to and learning from conversations your customers are having online ndash Highly cost-effective complement to any marketing strategy (Free) ndash Generate leads through the utilization of the Avaya Content Syndication program

How do you get access ndash To access the Social Media module you as a current Avaya Content Syndication user will need to go into the

system and authorize access The process will take you less than five minutes and you will have immediate access to the tool for FREE As you know the link to the site is wwwavayacomcsp

copy 2013 Avaya Inc All rights reserved 48

Social Media ndash Authorizing Tweets To approve a tweet

ndash Click on the ldquoSocial Contentrdquo tab from the top navigation bar

ndash Tweets in gray have not yet been published to your twitter account Once a tweet is published to your twitter account the tweet will show in red

ndash Click the un-published tweet to review the content and publish

To publish the tweet ndash simply check the ldquoPublish to

channel nowrdquo option and then click ldquoSave and Closerdquo

ndash You should then see the tweet appear in your Twitter feed

copy 2011 Avaya Inc All rights reserved

49

New MarketLeaders Branding Kit Fully customizable options

Option 1 (tablecloth plaque pull-up banner) ndash Partner price = $800

Option 2 (cell phone battery chargers) ndash Quantity of 50-100 ndash Partner price will vary by quantity (starting at $670)

50 discount on stocked Branding Kit ndash 3 times 5 banner ndash 11 times 18 desktop banner ndash 9 times 12 and 3 times 5 signs ndash 1-GB USB drive ndash 5 mouse pads ndash 15 executive pens ndash 25 4 times 3 notepads ndash 22 duffle bag ndash 8 table cover

Limited quantities available for Silver Gold and Platinum Kits Partner Price $500 $250

Marketing Reminders

Register for the next Getting Started with Avaya Marketing Webinar to learn all about our Marketing Programs ndash Wednesday May 14th 200 ndash 300 est to learn abouthellip Partner Marketing Central ndash Free ready to use customizable marketing collateral and helpful resources designed to help you drive leads MarketLeaders ndash Affordable turnkey marketing programs to fill your pipeline Content Syndication - Free real time Avaya product information directly to your web site

Links for registrations to come in follow-up email

What is PMC A FREE self-service website to help Avaya channel partners create and execute marketing campaign materials to support lead generation activities increase sales funnels and drive greater revenue

PLAN-EXPLORE-EXECUTE bullMarketing Planning guides and templates

bullReady made multi touch campaigns bullSales OFT files

bullTelemarketing scripts bullPosters print ads and online banners

bullEnewsletter emails and downloadable articles bullEvent and Seminar in a Box

bullLead notification and reporting bullEnhanced customization

bullCo-branded banners and landing pages bullEnhanced reporting and analytics

bullCRM Integration bullSocial Media integration bullLibrary search function

bullSite map PMC User Experience in 7 languages and all

materials in English Spanish and Portuguese and some in French Dutch Italian German and

Russian

52

Stay informed about events news and program updates bull ldquoLikerdquo the Avaya MarketLeaders Facebook page

Connect and Share

VISIT wwwavayamarketleaderscom

CALL 855-AVAYA-ML [(855) 282-9265]

EMAIL AvayaMLglgcom

  • Slide Number 1
  • Slide Number 2
  • Slide Number 3
  • UCampC
  • UCampC
  • Vertical Campaign All portfolios
  • Customer Experience
  • Customer Experience
  • Your Action
  • Slide Number 10
  • Networking Campaigns
  • NetworkingQ2 Webinar
  • Networking New Campaign
  • Small Midmarket BusinessCampaign
  • Small Midmarket BusinessNew Campaign
  • Small Midmarket Business New Campaign
  • Next Steps
  • Slide Number 18
  • Slide Number 19
  • Why we do demoshellip
  • What is the real value of a demo
  • Not All Demos Are Equal
  • Picking The Right Demo
  • Some Examples Of Demo Resources
  • Matching The Demo To The Sales Cycle
  • Matching The Demo To The Sales Cycle
  • Slide Number 27
  • 3Up Program For Demo Success
  • 3Up Demo Coaching
  • 3Up On Partner Portal
  • Get Started Today
  • Sign Up Site
  • Quick Examle - Use A Winning Strategy
  • Next Steps For Partners
  • Slide Number 35
  • Slide Number 36
  • Please Join Us for our One Source monthly Content review
  • ONE SOURCE ndash GTM Summary Template
  • Slide Number 39
  • Slide Number 40
  • Slide Number 41
  • Avaya Connect Partner Appreciation KitCustomizable materials available on Partner Marketing Central
  • Slide Number 43
  • Slide Number 44
  • Why should you register for Content Syndication NOW
  • Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP
  • Social Media with Avaya Content Syndication ndash What is the program
  • Social Media ndash Authorizing Tweets
  • New MarketLeaders Branding Kit
  • Marketing Reminders
  • Slide Number 51
  • Connect and Share
  • 13VISIT wwwavayamarketleaderscomCALL 855-AVAYA-ML [(855) 282-9265]EMAIL AvayaMLglgcom
Page 16: Kathleen Ryan Kathy Innvar Denise Cappuccio Bob Zimmerer ... · May 8, 2014 . Agenda • Welcome - Kathleen Ryan • Spring ahead of your competition with these Enterprise Campaigns

Small Midmarket Business New Campaign

Avaya IP Office Contact Center Interact and Growhellip imagine a simple multichannel solution for midsize businesses

For Partners - Midmarket Kit an all-in-one resource doc - Co-brand-able emails and assets - Partner News - Avaya Partner Connection Days - Avaya Executive Partner Forum - Avaya Partner U - Avaya Enablement Webinars - Avaya Connectandwin - Avaya Power Hour Sessions - Avaya Market Leaders amp PMC - Content Syndication Social Media

Next Steps

bull Visit PMC regularly for new campaign assets for you to use in alignment with your strategy and objectives

bull Co-brand the assets and start generating leads bull Visit the partner portal pages

ndash Small and Midmarket Business ndash Networking

bull Contact us for help - your Channel Marketing Manager - your Channel Account Manager - or me at dcappuccioavayacom

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Stepping Up Your Solution Presentations Demo Coaching Program

Bob Zimmerer Senior Manager Global Partner Enablement May 2014

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

The following presentation contains information that may permanently change the way you present and demonstrate Avaya solutions ndash causing faster sales cycle time greater consideration and more sales

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Why we do demoshellip

helliphave you been here before

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

What is the real value of a demo Create a dialog with the customer

Hands-on demo experience

Prove the solution works

Test drive the applications

Help customers see the benefit

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Not All Demos Are Equal Product Demos

Configured functional platform Basic features and functionality

Scenario Demos Product demos + Scripted to highlight differentiators

Advanced Demos Scenario demos + Integrated solutions including 3rd party applications Vertical scenarios

Changing The Language Of

Demos

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Picking The Right Demo Product

Focus on features and functionality Best for product training and RFP response

Scenario Tailored to customer needs and business goals Best for building support with LOB decision makers

Advanced Built to target a specific vertical or business use case Best at showing customer an integrated custom solution

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Some Examples Of Demo Resources Animated PPT

Videos

DemoAvaya

Virtualized Demos

Demo Kits

Lab Demos

EBCCBC

Trials

Increasing Com

plexity

Greater ldquoR

ealismrdquo

Increasing Cost

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Matching The Demo To The Sales Cycle Save more technical or customized demos for later in the sales cycle

Technical Depth

Cus

tom

izat

ion

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Matching The Demo To The Sales Cycle Save more technical or customized demos for later in the sales cycle

Technical Depth

Cus

tom

izat

ion

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Presentation Title

Presenter Name(s) Job Title Date

New Program Launch

27

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

3Up Program For Demo Success Sign Up ndash Commit

Plan with your customerpartner Commit to a great demo experience

Set Up ndash Prepare Match the best demo Configure devices and test

Step Up ndash Execute Practice your demo Practice telling your story

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

3Up Demo Coaching New Program Concept

Avaya ldquopanel of expertsrdquo will provide specific demo feedback to partners to help them enhance their demo presentation and win the deal

Partner Benefit Get demo feedback from Avaya experts Practice your demo in a safe environment

Partner Requirements Current Avaya certification Opportunity with a demo presentation looming

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

30 copy 2014 Avaya Inc Avaya ndash Confidential amp Proprietary Do not duplicate publish or distribute further without the express written permission of Avaya

3Up On Partner Portal

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Get Started Today

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Sign Up Site Global Coverage

US amp Canada Now EU CALA Soon GGM APAC Next

Avaya Connect Support Medal Requirement Expert Specializations

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Quick Examle - Use A Winning Strategy Show How Solution Supports Customer Goals

Demo a simple solution example (scenario)

Verify Validate Review

Use QampA to discover customer needs

Customer leads deeper demos (product)

Scenario Demo

Q amp A

Product Demos

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Next Steps For Partners Start Using 3Up Method

A Winning Demo Strategy rArr Checklists amp Scenarios

Leverage Avaya Demo Resources amp Best Practices

Try New Tips amp Tricks To Improve Your Demos

Register For A 3Up Coaching Session

Pick An Opportunity And Get Started

April 2014 PCC Spring 2014 Conference April 27 ndash May 1 2014 Dallas TX wwwpccamericasorg Twitter PCCAmericas

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

EASE OF DOING BUSINESS FROM OPPORTUNITY TO ORDER

Including One Source Evolution

Susan Taylor Avaya One Source Global Program Manager May 8 2014

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 37

Please Join Us for our One Source monthly Content review

Avaya One Source continues to streamline Avaya channel processes and tools with a roadmap of upcoming improvements Partners and Avaya associates should plan to attend this monthly webcast to gain advance notice of the capabilities that are planned and the impacts these will have on your systems interfaces and workflows Add these monthly webcasts to your calendar May 15 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIzAAOampId=a3j30000000KzgQAAS June 12 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ4AAOampId=a3j30000000KzgQAAS July 17 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ9AAOampId=a3j30000000KzgQAAS May 14 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIVAA4ampId=a3j30000000KzgQAAS June 11 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIaAAOampId=a3j30000000KzgQAAS July 16 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIfAAOampId=a3j30000000KzgQAAS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 38

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

PRODUCT OFFERS

MARKETING PROMOTIONS

B2B WEB SERVICES

PRICING

SYSTEM CHANGES

OTHERhelliphellip

ONE SOURCE ndash GTM Summary Template

bull SINGLE GTM RELEASE CONTENT EACH MONTH OF ALL CHANGES

bull ALL OFFERS NEED TO BE SALESPARTNERDISTRIBUTOR-FRIENDLY AT POINT OF LAUNCH

bull ALIGNMENT TO LIFECYCLE MANAGEMENT CHANGES

bull PROVIDE 60-DAY ADVANCE NOTIFICATION OF CHANGES TO SUPPORT YOUR READINESS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 39

May 2014 Avaya One Source (A1S) Content

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 40

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

Networking to Red for US and Canada Transfer of Networking portfolio from Blue supply chain to Red supply chain

Support for Select Partner Product Codes (SPP) SPP List pricing in OneSource Vendors Suggested Retail Price AVAYA net pricing to Distributor via automated discounting SPP Distributor sell price to Partners can be managed via OneSource Selling Price Admin

EC Admin - Performance improvements in the Price List Admin functionality iePrice List Admin Page Load Selling Price Upload Also Error page enhancements

EC Data - Show friendly error page to external users

MARKETING PROMOTIONS

Transition plan for Marketing promotions Any valid promotion approval generated by the legacy promotion processes will be accepted

for order submittal up to May 30 2014 subject to compliance with approval terms As of June 1 2014 the only acceptable method of submitting a promotion claim (for those

promotions available on One Source MPM) will be for orders with promotional codes and approvals generated by the One Source toolset via the Marketing Promotions Module (MPM)

Details on all available promotions available from the following link

B2B WEB SERVICES

B2B Web Services is a service available to Distributers More information in detailed section of this presentation

Next available window for Distributer activation is June 2014

PRICING

Several Price Increases Decreases and NPI ndash captured in the 60 day (for price increases) and 7 day (for price decreases) price notifications

$001 codes moving to MPG 1Z Canada Fx rate change

May 2014 GTM Content Summary

Kathleen Ryan

Marketing Programs kryan1avayacom

AvayaPowerHour

Marketing Program News and Reminders

copy 2011 Avaya Inc All rights reserved 42

Avaya Connect Partner Appreciation Kit Customizable materials available on Partner Marketing Central Certificate

HTML and OFT Emails

Social blog posts

Thank you letter

Downloadable logos and esignature

Why should you register for Content Syndication NOW

bullWill take you 10 minutes or less to set up bull All content resides on your web site bullEnhance your site with very rich content for your customers to see including an extensive collections of videos whitepapers and brochures bullCapture leads within the syndicated experience and send them directly to you bullKeep your Avaya product information accurate and current 100 of the time

copy 2013 Avaya Inc All rights reserved 46

Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP

Why do partners have limited Social Media activities ndash Lack of Content to Tweet or Post ndash Lack of resources to gather content or to post content ndash Lack of acumen on what to TweetPost or how to TweetPost ndash Lack of Tools to deliver content to their customer communities

How can Social Media for Avaya CSP help ndash Consistent delivery of Social Media Content (TweetsPosts)

ndash Content will include Unified Communications Contact Center Networking and Thought Leadership 1 ndash 2 posts per day

ndash Once activated the system can automatically push TweetsPosts out to your community We do the heavy lifting for you

ndash No expertise needed ndash it will be done automatically for you ndash The Avaya Content Syndication infrastructure will be used to

drive the discussion for you ndash Itrsquos FREE

copy 2013 Avaya Inc All rights reserved 47

Social Media with Avaya Content Syndication ndash What is the program What is Social Media for Avaya Content Syndication (CSP)

ndash Expansion of Avaya CSP to utilize the new Social Media tool ndash Social Media content will be regularly made available to TweetPost to your partners ndash Avaya will ldquoTweetrdquo on your behalf The Tweet will go out from your Twitter account so it will engage your

customers in the conversation ndash Links in the Tweet will drive customers to the Avaya Content Syndication page on YOUR Website ndash Support for Twitter now with LinkedIn and FaceBook in June

Why should Partners use this offer ndash Leverage social media to connect and engage your audience online ndash Serve as a command center for Avaya social media communications ndash Drive access to great content for your customers ndash Greatly increase Social Media traffic ndash Further build your brand identity and enable you to be viewed as a subject matter expert in the social media

environment ndash Enhance your brand by contributing to and learning from conversations your customers are having online ndash Highly cost-effective complement to any marketing strategy (Free) ndash Generate leads through the utilization of the Avaya Content Syndication program

How do you get access ndash To access the Social Media module you as a current Avaya Content Syndication user will need to go into the

system and authorize access The process will take you less than five minutes and you will have immediate access to the tool for FREE As you know the link to the site is wwwavayacomcsp

copy 2013 Avaya Inc All rights reserved 48

Social Media ndash Authorizing Tweets To approve a tweet

ndash Click on the ldquoSocial Contentrdquo tab from the top navigation bar

ndash Tweets in gray have not yet been published to your twitter account Once a tweet is published to your twitter account the tweet will show in red

ndash Click the un-published tweet to review the content and publish

To publish the tweet ndash simply check the ldquoPublish to

channel nowrdquo option and then click ldquoSave and Closerdquo

ndash You should then see the tweet appear in your Twitter feed

copy 2011 Avaya Inc All rights reserved

49

New MarketLeaders Branding Kit Fully customizable options

Option 1 (tablecloth plaque pull-up banner) ndash Partner price = $800

Option 2 (cell phone battery chargers) ndash Quantity of 50-100 ndash Partner price will vary by quantity (starting at $670)

50 discount on stocked Branding Kit ndash 3 times 5 banner ndash 11 times 18 desktop banner ndash 9 times 12 and 3 times 5 signs ndash 1-GB USB drive ndash 5 mouse pads ndash 15 executive pens ndash 25 4 times 3 notepads ndash 22 duffle bag ndash 8 table cover

Limited quantities available for Silver Gold and Platinum Kits Partner Price $500 $250

Marketing Reminders

Register for the next Getting Started with Avaya Marketing Webinar to learn all about our Marketing Programs ndash Wednesday May 14th 200 ndash 300 est to learn abouthellip Partner Marketing Central ndash Free ready to use customizable marketing collateral and helpful resources designed to help you drive leads MarketLeaders ndash Affordable turnkey marketing programs to fill your pipeline Content Syndication - Free real time Avaya product information directly to your web site

Links for registrations to come in follow-up email

What is PMC A FREE self-service website to help Avaya channel partners create and execute marketing campaign materials to support lead generation activities increase sales funnels and drive greater revenue

PLAN-EXPLORE-EXECUTE bullMarketing Planning guides and templates

bullReady made multi touch campaigns bullSales OFT files

bullTelemarketing scripts bullPosters print ads and online banners

bullEnewsletter emails and downloadable articles bullEvent and Seminar in a Box

bullLead notification and reporting bullEnhanced customization

bullCo-branded banners and landing pages bullEnhanced reporting and analytics

bullCRM Integration bullSocial Media integration bullLibrary search function

bullSite map PMC User Experience in 7 languages and all

materials in English Spanish and Portuguese and some in French Dutch Italian German and

Russian

52

Stay informed about events news and program updates bull ldquoLikerdquo the Avaya MarketLeaders Facebook page

Connect and Share

VISIT wwwavayamarketleaderscom

CALL 855-AVAYA-ML [(855) 282-9265]

EMAIL AvayaMLglgcom

  • Slide Number 1
  • Slide Number 2
  • Slide Number 3
  • UCampC
  • UCampC
  • Vertical Campaign All portfolios
  • Customer Experience
  • Customer Experience
  • Your Action
  • Slide Number 10
  • Networking Campaigns
  • NetworkingQ2 Webinar
  • Networking New Campaign
  • Small Midmarket BusinessCampaign
  • Small Midmarket BusinessNew Campaign
  • Small Midmarket Business New Campaign
  • Next Steps
  • Slide Number 18
  • Slide Number 19
  • Why we do demoshellip
  • What is the real value of a demo
  • Not All Demos Are Equal
  • Picking The Right Demo
  • Some Examples Of Demo Resources
  • Matching The Demo To The Sales Cycle
  • Matching The Demo To The Sales Cycle
  • Slide Number 27
  • 3Up Program For Demo Success
  • 3Up Demo Coaching
  • 3Up On Partner Portal
  • Get Started Today
  • Sign Up Site
  • Quick Examle - Use A Winning Strategy
  • Next Steps For Partners
  • Slide Number 35
  • Slide Number 36
  • Please Join Us for our One Source monthly Content review
  • ONE SOURCE ndash GTM Summary Template
  • Slide Number 39
  • Slide Number 40
  • Slide Number 41
  • Avaya Connect Partner Appreciation KitCustomizable materials available on Partner Marketing Central
  • Slide Number 43
  • Slide Number 44
  • Why should you register for Content Syndication NOW
  • Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP
  • Social Media with Avaya Content Syndication ndash What is the program
  • Social Media ndash Authorizing Tweets
  • New MarketLeaders Branding Kit
  • Marketing Reminders
  • Slide Number 51
  • Connect and Share
  • 13VISIT wwwavayamarketleaderscomCALL 855-AVAYA-ML [(855) 282-9265]EMAIL AvayaMLglgcom
Page 17: Kathleen Ryan Kathy Innvar Denise Cappuccio Bob Zimmerer ... · May 8, 2014 . Agenda • Welcome - Kathleen Ryan • Spring ahead of your competition with these Enterprise Campaigns

Next Steps

bull Visit PMC regularly for new campaign assets for you to use in alignment with your strategy and objectives

bull Co-brand the assets and start generating leads bull Visit the partner portal pages

ndash Small and Midmarket Business ndash Networking

bull Contact us for help - your Channel Marketing Manager - your Channel Account Manager - or me at dcappuccioavayacom

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Stepping Up Your Solution Presentations Demo Coaching Program

Bob Zimmerer Senior Manager Global Partner Enablement May 2014

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

The following presentation contains information that may permanently change the way you present and demonstrate Avaya solutions ndash causing faster sales cycle time greater consideration and more sales

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Why we do demoshellip

helliphave you been here before

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

What is the real value of a demo Create a dialog with the customer

Hands-on demo experience

Prove the solution works

Test drive the applications

Help customers see the benefit

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Not All Demos Are Equal Product Demos

Configured functional platform Basic features and functionality

Scenario Demos Product demos + Scripted to highlight differentiators

Advanced Demos Scenario demos + Integrated solutions including 3rd party applications Vertical scenarios

Changing The Language Of

Demos

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Picking The Right Demo Product

Focus on features and functionality Best for product training and RFP response

Scenario Tailored to customer needs and business goals Best for building support with LOB decision makers

Advanced Built to target a specific vertical or business use case Best at showing customer an integrated custom solution

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Some Examples Of Demo Resources Animated PPT

Videos

DemoAvaya

Virtualized Demos

Demo Kits

Lab Demos

EBCCBC

Trials

Increasing Com

plexity

Greater ldquoR

ealismrdquo

Increasing Cost

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Matching The Demo To The Sales Cycle Save more technical or customized demos for later in the sales cycle

Technical Depth

Cus

tom

izat

ion

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Matching The Demo To The Sales Cycle Save more technical or customized demos for later in the sales cycle

Technical Depth

Cus

tom

izat

ion

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Presentation Title

Presenter Name(s) Job Title Date

New Program Launch

27

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

3Up Program For Demo Success Sign Up ndash Commit

Plan with your customerpartner Commit to a great demo experience

Set Up ndash Prepare Match the best demo Configure devices and test

Step Up ndash Execute Practice your demo Practice telling your story

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

3Up Demo Coaching New Program Concept

Avaya ldquopanel of expertsrdquo will provide specific demo feedback to partners to help them enhance their demo presentation and win the deal

Partner Benefit Get demo feedback from Avaya experts Practice your demo in a safe environment

Partner Requirements Current Avaya certification Opportunity with a demo presentation looming

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

30 copy 2014 Avaya Inc Avaya ndash Confidential amp Proprietary Do not duplicate publish or distribute further without the express written permission of Avaya

3Up On Partner Portal

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Get Started Today

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Sign Up Site Global Coverage

US amp Canada Now EU CALA Soon GGM APAC Next

Avaya Connect Support Medal Requirement Expert Specializations

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Quick Examle - Use A Winning Strategy Show How Solution Supports Customer Goals

Demo a simple solution example (scenario)

Verify Validate Review

Use QampA to discover customer needs

Customer leads deeper demos (product)

Scenario Demo

Q amp A

Product Demos

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Next Steps For Partners Start Using 3Up Method

A Winning Demo Strategy rArr Checklists amp Scenarios

Leverage Avaya Demo Resources amp Best Practices

Try New Tips amp Tricks To Improve Your Demos

Register For A 3Up Coaching Session

Pick An Opportunity And Get Started

April 2014 PCC Spring 2014 Conference April 27 ndash May 1 2014 Dallas TX wwwpccamericasorg Twitter PCCAmericas

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

EASE OF DOING BUSINESS FROM OPPORTUNITY TO ORDER

Including One Source Evolution

Susan Taylor Avaya One Source Global Program Manager May 8 2014

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 37

Please Join Us for our One Source monthly Content review

Avaya One Source continues to streamline Avaya channel processes and tools with a roadmap of upcoming improvements Partners and Avaya associates should plan to attend this monthly webcast to gain advance notice of the capabilities that are planned and the impacts these will have on your systems interfaces and workflows Add these monthly webcasts to your calendar May 15 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIzAAOampId=a3j30000000KzgQAAS June 12 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ4AAOampId=a3j30000000KzgQAAS July 17 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ9AAOampId=a3j30000000KzgQAAS May 14 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIVAA4ampId=a3j30000000KzgQAAS June 11 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIaAAOampId=a3j30000000KzgQAAS July 16 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIfAAOampId=a3j30000000KzgQAAS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 38

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

PRODUCT OFFERS

MARKETING PROMOTIONS

B2B WEB SERVICES

PRICING

SYSTEM CHANGES

OTHERhelliphellip

ONE SOURCE ndash GTM Summary Template

bull SINGLE GTM RELEASE CONTENT EACH MONTH OF ALL CHANGES

bull ALL OFFERS NEED TO BE SALESPARTNERDISTRIBUTOR-FRIENDLY AT POINT OF LAUNCH

bull ALIGNMENT TO LIFECYCLE MANAGEMENT CHANGES

bull PROVIDE 60-DAY ADVANCE NOTIFICATION OF CHANGES TO SUPPORT YOUR READINESS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 39

May 2014 Avaya One Source (A1S) Content

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 40

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

Networking to Red for US and Canada Transfer of Networking portfolio from Blue supply chain to Red supply chain

Support for Select Partner Product Codes (SPP) SPP List pricing in OneSource Vendors Suggested Retail Price AVAYA net pricing to Distributor via automated discounting SPP Distributor sell price to Partners can be managed via OneSource Selling Price Admin

EC Admin - Performance improvements in the Price List Admin functionality iePrice List Admin Page Load Selling Price Upload Also Error page enhancements

EC Data - Show friendly error page to external users

MARKETING PROMOTIONS

Transition plan for Marketing promotions Any valid promotion approval generated by the legacy promotion processes will be accepted

for order submittal up to May 30 2014 subject to compliance with approval terms As of June 1 2014 the only acceptable method of submitting a promotion claim (for those

promotions available on One Source MPM) will be for orders with promotional codes and approvals generated by the One Source toolset via the Marketing Promotions Module (MPM)

Details on all available promotions available from the following link

B2B WEB SERVICES

B2B Web Services is a service available to Distributers More information in detailed section of this presentation

Next available window for Distributer activation is June 2014

PRICING

Several Price Increases Decreases and NPI ndash captured in the 60 day (for price increases) and 7 day (for price decreases) price notifications

$001 codes moving to MPG 1Z Canada Fx rate change

May 2014 GTM Content Summary

Kathleen Ryan

Marketing Programs kryan1avayacom

AvayaPowerHour

Marketing Program News and Reminders

copy 2011 Avaya Inc All rights reserved 42

Avaya Connect Partner Appreciation Kit Customizable materials available on Partner Marketing Central Certificate

HTML and OFT Emails

Social blog posts

Thank you letter

Downloadable logos and esignature

Why should you register for Content Syndication NOW

bullWill take you 10 minutes or less to set up bull All content resides on your web site bullEnhance your site with very rich content for your customers to see including an extensive collections of videos whitepapers and brochures bullCapture leads within the syndicated experience and send them directly to you bullKeep your Avaya product information accurate and current 100 of the time

copy 2013 Avaya Inc All rights reserved 46

Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP

Why do partners have limited Social Media activities ndash Lack of Content to Tweet or Post ndash Lack of resources to gather content or to post content ndash Lack of acumen on what to TweetPost or how to TweetPost ndash Lack of Tools to deliver content to their customer communities

How can Social Media for Avaya CSP help ndash Consistent delivery of Social Media Content (TweetsPosts)

ndash Content will include Unified Communications Contact Center Networking and Thought Leadership 1 ndash 2 posts per day

ndash Once activated the system can automatically push TweetsPosts out to your community We do the heavy lifting for you

ndash No expertise needed ndash it will be done automatically for you ndash The Avaya Content Syndication infrastructure will be used to

drive the discussion for you ndash Itrsquos FREE

copy 2013 Avaya Inc All rights reserved 47

Social Media with Avaya Content Syndication ndash What is the program What is Social Media for Avaya Content Syndication (CSP)

ndash Expansion of Avaya CSP to utilize the new Social Media tool ndash Social Media content will be regularly made available to TweetPost to your partners ndash Avaya will ldquoTweetrdquo on your behalf The Tweet will go out from your Twitter account so it will engage your

customers in the conversation ndash Links in the Tweet will drive customers to the Avaya Content Syndication page on YOUR Website ndash Support for Twitter now with LinkedIn and FaceBook in June

Why should Partners use this offer ndash Leverage social media to connect and engage your audience online ndash Serve as a command center for Avaya social media communications ndash Drive access to great content for your customers ndash Greatly increase Social Media traffic ndash Further build your brand identity and enable you to be viewed as a subject matter expert in the social media

environment ndash Enhance your brand by contributing to and learning from conversations your customers are having online ndash Highly cost-effective complement to any marketing strategy (Free) ndash Generate leads through the utilization of the Avaya Content Syndication program

How do you get access ndash To access the Social Media module you as a current Avaya Content Syndication user will need to go into the

system and authorize access The process will take you less than five minutes and you will have immediate access to the tool for FREE As you know the link to the site is wwwavayacomcsp

copy 2013 Avaya Inc All rights reserved 48

Social Media ndash Authorizing Tweets To approve a tweet

ndash Click on the ldquoSocial Contentrdquo tab from the top navigation bar

ndash Tweets in gray have not yet been published to your twitter account Once a tweet is published to your twitter account the tweet will show in red

ndash Click the un-published tweet to review the content and publish

To publish the tweet ndash simply check the ldquoPublish to

channel nowrdquo option and then click ldquoSave and Closerdquo

ndash You should then see the tweet appear in your Twitter feed

copy 2011 Avaya Inc All rights reserved

49

New MarketLeaders Branding Kit Fully customizable options

Option 1 (tablecloth plaque pull-up banner) ndash Partner price = $800

Option 2 (cell phone battery chargers) ndash Quantity of 50-100 ndash Partner price will vary by quantity (starting at $670)

50 discount on stocked Branding Kit ndash 3 times 5 banner ndash 11 times 18 desktop banner ndash 9 times 12 and 3 times 5 signs ndash 1-GB USB drive ndash 5 mouse pads ndash 15 executive pens ndash 25 4 times 3 notepads ndash 22 duffle bag ndash 8 table cover

Limited quantities available for Silver Gold and Platinum Kits Partner Price $500 $250

Marketing Reminders

Register for the next Getting Started with Avaya Marketing Webinar to learn all about our Marketing Programs ndash Wednesday May 14th 200 ndash 300 est to learn abouthellip Partner Marketing Central ndash Free ready to use customizable marketing collateral and helpful resources designed to help you drive leads MarketLeaders ndash Affordable turnkey marketing programs to fill your pipeline Content Syndication - Free real time Avaya product information directly to your web site

Links for registrations to come in follow-up email

What is PMC A FREE self-service website to help Avaya channel partners create and execute marketing campaign materials to support lead generation activities increase sales funnels and drive greater revenue

PLAN-EXPLORE-EXECUTE bullMarketing Planning guides and templates

bullReady made multi touch campaigns bullSales OFT files

bullTelemarketing scripts bullPosters print ads and online banners

bullEnewsletter emails and downloadable articles bullEvent and Seminar in a Box

bullLead notification and reporting bullEnhanced customization

bullCo-branded banners and landing pages bullEnhanced reporting and analytics

bullCRM Integration bullSocial Media integration bullLibrary search function

bullSite map PMC User Experience in 7 languages and all

materials in English Spanish and Portuguese and some in French Dutch Italian German and

Russian

52

Stay informed about events news and program updates bull ldquoLikerdquo the Avaya MarketLeaders Facebook page

Connect and Share

VISIT wwwavayamarketleaderscom

CALL 855-AVAYA-ML [(855) 282-9265]

EMAIL AvayaMLglgcom

  • Slide Number 1
  • Slide Number 2
  • Slide Number 3
  • UCampC
  • UCampC
  • Vertical Campaign All portfolios
  • Customer Experience
  • Customer Experience
  • Your Action
  • Slide Number 10
  • Networking Campaigns
  • NetworkingQ2 Webinar
  • Networking New Campaign
  • Small Midmarket BusinessCampaign
  • Small Midmarket BusinessNew Campaign
  • Small Midmarket Business New Campaign
  • Next Steps
  • Slide Number 18
  • Slide Number 19
  • Why we do demoshellip
  • What is the real value of a demo
  • Not All Demos Are Equal
  • Picking The Right Demo
  • Some Examples Of Demo Resources
  • Matching The Demo To The Sales Cycle
  • Matching The Demo To The Sales Cycle
  • Slide Number 27
  • 3Up Program For Demo Success
  • 3Up Demo Coaching
  • 3Up On Partner Portal
  • Get Started Today
  • Sign Up Site
  • Quick Examle - Use A Winning Strategy
  • Next Steps For Partners
  • Slide Number 35
  • Slide Number 36
  • Please Join Us for our One Source monthly Content review
  • ONE SOURCE ndash GTM Summary Template
  • Slide Number 39
  • Slide Number 40
  • Slide Number 41
  • Avaya Connect Partner Appreciation KitCustomizable materials available on Partner Marketing Central
  • Slide Number 43
  • Slide Number 44
  • Why should you register for Content Syndication NOW
  • Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP
  • Social Media with Avaya Content Syndication ndash What is the program
  • Social Media ndash Authorizing Tweets
  • New MarketLeaders Branding Kit
  • Marketing Reminders
  • Slide Number 51
  • Connect and Share
  • 13VISIT wwwavayamarketleaderscomCALL 855-AVAYA-ML [(855) 282-9265]EMAIL AvayaMLglgcom
Page 18: Kathleen Ryan Kathy Innvar Denise Cappuccio Bob Zimmerer ... · May 8, 2014 . Agenda • Welcome - Kathleen Ryan • Spring ahead of your competition with these Enterprise Campaigns

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Stepping Up Your Solution Presentations Demo Coaching Program

Bob Zimmerer Senior Manager Global Partner Enablement May 2014

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

The following presentation contains information that may permanently change the way you present and demonstrate Avaya solutions ndash causing faster sales cycle time greater consideration and more sales

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Why we do demoshellip

helliphave you been here before

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

What is the real value of a demo Create a dialog with the customer

Hands-on demo experience

Prove the solution works

Test drive the applications

Help customers see the benefit

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Not All Demos Are Equal Product Demos

Configured functional platform Basic features and functionality

Scenario Demos Product demos + Scripted to highlight differentiators

Advanced Demos Scenario demos + Integrated solutions including 3rd party applications Vertical scenarios

Changing The Language Of

Demos

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Picking The Right Demo Product

Focus on features and functionality Best for product training and RFP response

Scenario Tailored to customer needs and business goals Best for building support with LOB decision makers

Advanced Built to target a specific vertical or business use case Best at showing customer an integrated custom solution

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Some Examples Of Demo Resources Animated PPT

Videos

DemoAvaya

Virtualized Demos

Demo Kits

Lab Demos

EBCCBC

Trials

Increasing Com

plexity

Greater ldquoR

ealismrdquo

Increasing Cost

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Matching The Demo To The Sales Cycle Save more technical or customized demos for later in the sales cycle

Technical Depth

Cus

tom

izat

ion

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Matching The Demo To The Sales Cycle Save more technical or customized demos for later in the sales cycle

Technical Depth

Cus

tom

izat

ion

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Presentation Title

Presenter Name(s) Job Title Date

New Program Launch

27

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

3Up Program For Demo Success Sign Up ndash Commit

Plan with your customerpartner Commit to a great demo experience

Set Up ndash Prepare Match the best demo Configure devices and test

Step Up ndash Execute Practice your demo Practice telling your story

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

3Up Demo Coaching New Program Concept

Avaya ldquopanel of expertsrdquo will provide specific demo feedback to partners to help them enhance their demo presentation and win the deal

Partner Benefit Get demo feedback from Avaya experts Practice your demo in a safe environment

Partner Requirements Current Avaya certification Opportunity with a demo presentation looming

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

30 copy 2014 Avaya Inc Avaya ndash Confidential amp Proprietary Do not duplicate publish or distribute further without the express written permission of Avaya

3Up On Partner Portal

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Get Started Today

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Sign Up Site Global Coverage

US amp Canada Now EU CALA Soon GGM APAC Next

Avaya Connect Support Medal Requirement Expert Specializations

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Quick Examle - Use A Winning Strategy Show How Solution Supports Customer Goals

Demo a simple solution example (scenario)

Verify Validate Review

Use QampA to discover customer needs

Customer leads deeper demos (product)

Scenario Demo

Q amp A

Product Demos

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Next Steps For Partners Start Using 3Up Method

A Winning Demo Strategy rArr Checklists amp Scenarios

Leverage Avaya Demo Resources amp Best Practices

Try New Tips amp Tricks To Improve Your Demos

Register For A 3Up Coaching Session

Pick An Opportunity And Get Started

April 2014 PCC Spring 2014 Conference April 27 ndash May 1 2014 Dallas TX wwwpccamericasorg Twitter PCCAmericas

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

EASE OF DOING BUSINESS FROM OPPORTUNITY TO ORDER

Including One Source Evolution

Susan Taylor Avaya One Source Global Program Manager May 8 2014

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 37

Please Join Us for our One Source monthly Content review

Avaya One Source continues to streamline Avaya channel processes and tools with a roadmap of upcoming improvements Partners and Avaya associates should plan to attend this monthly webcast to gain advance notice of the capabilities that are planned and the impacts these will have on your systems interfaces and workflows Add these monthly webcasts to your calendar May 15 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIzAAOampId=a3j30000000KzgQAAS June 12 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ4AAOampId=a3j30000000KzgQAAS July 17 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ9AAOampId=a3j30000000KzgQAAS May 14 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIVAA4ampId=a3j30000000KzgQAAS June 11 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIaAAOampId=a3j30000000KzgQAAS July 16 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIfAAOampId=a3j30000000KzgQAAS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 38

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

PRODUCT OFFERS

MARKETING PROMOTIONS

B2B WEB SERVICES

PRICING

SYSTEM CHANGES

OTHERhelliphellip

ONE SOURCE ndash GTM Summary Template

bull SINGLE GTM RELEASE CONTENT EACH MONTH OF ALL CHANGES

bull ALL OFFERS NEED TO BE SALESPARTNERDISTRIBUTOR-FRIENDLY AT POINT OF LAUNCH

bull ALIGNMENT TO LIFECYCLE MANAGEMENT CHANGES

bull PROVIDE 60-DAY ADVANCE NOTIFICATION OF CHANGES TO SUPPORT YOUR READINESS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 39

May 2014 Avaya One Source (A1S) Content

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 40

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

Networking to Red for US and Canada Transfer of Networking portfolio from Blue supply chain to Red supply chain

Support for Select Partner Product Codes (SPP) SPP List pricing in OneSource Vendors Suggested Retail Price AVAYA net pricing to Distributor via automated discounting SPP Distributor sell price to Partners can be managed via OneSource Selling Price Admin

EC Admin - Performance improvements in the Price List Admin functionality iePrice List Admin Page Load Selling Price Upload Also Error page enhancements

EC Data - Show friendly error page to external users

MARKETING PROMOTIONS

Transition plan for Marketing promotions Any valid promotion approval generated by the legacy promotion processes will be accepted

for order submittal up to May 30 2014 subject to compliance with approval terms As of June 1 2014 the only acceptable method of submitting a promotion claim (for those

promotions available on One Source MPM) will be for orders with promotional codes and approvals generated by the One Source toolset via the Marketing Promotions Module (MPM)

Details on all available promotions available from the following link

B2B WEB SERVICES

B2B Web Services is a service available to Distributers More information in detailed section of this presentation

Next available window for Distributer activation is June 2014

PRICING

Several Price Increases Decreases and NPI ndash captured in the 60 day (for price increases) and 7 day (for price decreases) price notifications

$001 codes moving to MPG 1Z Canada Fx rate change

May 2014 GTM Content Summary

Kathleen Ryan

Marketing Programs kryan1avayacom

AvayaPowerHour

Marketing Program News and Reminders

copy 2011 Avaya Inc All rights reserved 42

Avaya Connect Partner Appreciation Kit Customizable materials available on Partner Marketing Central Certificate

HTML and OFT Emails

Social blog posts

Thank you letter

Downloadable logos and esignature

Why should you register for Content Syndication NOW

bullWill take you 10 minutes or less to set up bull All content resides on your web site bullEnhance your site with very rich content for your customers to see including an extensive collections of videos whitepapers and brochures bullCapture leads within the syndicated experience and send them directly to you bullKeep your Avaya product information accurate and current 100 of the time

copy 2013 Avaya Inc All rights reserved 46

Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP

Why do partners have limited Social Media activities ndash Lack of Content to Tweet or Post ndash Lack of resources to gather content or to post content ndash Lack of acumen on what to TweetPost or how to TweetPost ndash Lack of Tools to deliver content to their customer communities

How can Social Media for Avaya CSP help ndash Consistent delivery of Social Media Content (TweetsPosts)

ndash Content will include Unified Communications Contact Center Networking and Thought Leadership 1 ndash 2 posts per day

ndash Once activated the system can automatically push TweetsPosts out to your community We do the heavy lifting for you

ndash No expertise needed ndash it will be done automatically for you ndash The Avaya Content Syndication infrastructure will be used to

drive the discussion for you ndash Itrsquos FREE

copy 2013 Avaya Inc All rights reserved 47

Social Media with Avaya Content Syndication ndash What is the program What is Social Media for Avaya Content Syndication (CSP)

ndash Expansion of Avaya CSP to utilize the new Social Media tool ndash Social Media content will be regularly made available to TweetPost to your partners ndash Avaya will ldquoTweetrdquo on your behalf The Tweet will go out from your Twitter account so it will engage your

customers in the conversation ndash Links in the Tweet will drive customers to the Avaya Content Syndication page on YOUR Website ndash Support for Twitter now with LinkedIn and FaceBook in June

Why should Partners use this offer ndash Leverage social media to connect and engage your audience online ndash Serve as a command center for Avaya social media communications ndash Drive access to great content for your customers ndash Greatly increase Social Media traffic ndash Further build your brand identity and enable you to be viewed as a subject matter expert in the social media

environment ndash Enhance your brand by contributing to and learning from conversations your customers are having online ndash Highly cost-effective complement to any marketing strategy (Free) ndash Generate leads through the utilization of the Avaya Content Syndication program

How do you get access ndash To access the Social Media module you as a current Avaya Content Syndication user will need to go into the

system and authorize access The process will take you less than five minutes and you will have immediate access to the tool for FREE As you know the link to the site is wwwavayacomcsp

copy 2013 Avaya Inc All rights reserved 48

Social Media ndash Authorizing Tweets To approve a tweet

ndash Click on the ldquoSocial Contentrdquo tab from the top navigation bar

ndash Tweets in gray have not yet been published to your twitter account Once a tweet is published to your twitter account the tweet will show in red

ndash Click the un-published tweet to review the content and publish

To publish the tweet ndash simply check the ldquoPublish to

channel nowrdquo option and then click ldquoSave and Closerdquo

ndash You should then see the tweet appear in your Twitter feed

copy 2011 Avaya Inc All rights reserved

49

New MarketLeaders Branding Kit Fully customizable options

Option 1 (tablecloth plaque pull-up banner) ndash Partner price = $800

Option 2 (cell phone battery chargers) ndash Quantity of 50-100 ndash Partner price will vary by quantity (starting at $670)

50 discount on stocked Branding Kit ndash 3 times 5 banner ndash 11 times 18 desktop banner ndash 9 times 12 and 3 times 5 signs ndash 1-GB USB drive ndash 5 mouse pads ndash 15 executive pens ndash 25 4 times 3 notepads ndash 22 duffle bag ndash 8 table cover

Limited quantities available for Silver Gold and Platinum Kits Partner Price $500 $250

Marketing Reminders

Register for the next Getting Started with Avaya Marketing Webinar to learn all about our Marketing Programs ndash Wednesday May 14th 200 ndash 300 est to learn abouthellip Partner Marketing Central ndash Free ready to use customizable marketing collateral and helpful resources designed to help you drive leads MarketLeaders ndash Affordable turnkey marketing programs to fill your pipeline Content Syndication - Free real time Avaya product information directly to your web site

Links for registrations to come in follow-up email

What is PMC A FREE self-service website to help Avaya channel partners create and execute marketing campaign materials to support lead generation activities increase sales funnels and drive greater revenue

PLAN-EXPLORE-EXECUTE bullMarketing Planning guides and templates

bullReady made multi touch campaigns bullSales OFT files

bullTelemarketing scripts bullPosters print ads and online banners

bullEnewsletter emails and downloadable articles bullEvent and Seminar in a Box

bullLead notification and reporting bullEnhanced customization

bullCo-branded banners and landing pages bullEnhanced reporting and analytics

bullCRM Integration bullSocial Media integration bullLibrary search function

bullSite map PMC User Experience in 7 languages and all

materials in English Spanish and Portuguese and some in French Dutch Italian German and

Russian

52

Stay informed about events news and program updates bull ldquoLikerdquo the Avaya MarketLeaders Facebook page

Connect and Share

VISIT wwwavayamarketleaderscom

CALL 855-AVAYA-ML [(855) 282-9265]

EMAIL AvayaMLglgcom

  • Slide Number 1
  • Slide Number 2
  • Slide Number 3
  • UCampC
  • UCampC
  • Vertical Campaign All portfolios
  • Customer Experience
  • Customer Experience
  • Your Action
  • Slide Number 10
  • Networking Campaigns
  • NetworkingQ2 Webinar
  • Networking New Campaign
  • Small Midmarket BusinessCampaign
  • Small Midmarket BusinessNew Campaign
  • Small Midmarket Business New Campaign
  • Next Steps
  • Slide Number 18
  • Slide Number 19
  • Why we do demoshellip
  • What is the real value of a demo
  • Not All Demos Are Equal
  • Picking The Right Demo
  • Some Examples Of Demo Resources
  • Matching The Demo To The Sales Cycle
  • Matching The Demo To The Sales Cycle
  • Slide Number 27
  • 3Up Program For Demo Success
  • 3Up Demo Coaching
  • 3Up On Partner Portal
  • Get Started Today
  • Sign Up Site
  • Quick Examle - Use A Winning Strategy
  • Next Steps For Partners
  • Slide Number 35
  • Slide Number 36
  • Please Join Us for our One Source monthly Content review
  • ONE SOURCE ndash GTM Summary Template
  • Slide Number 39
  • Slide Number 40
  • Slide Number 41
  • Avaya Connect Partner Appreciation KitCustomizable materials available on Partner Marketing Central
  • Slide Number 43
  • Slide Number 44
  • Why should you register for Content Syndication NOW
  • Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP
  • Social Media with Avaya Content Syndication ndash What is the program
  • Social Media ndash Authorizing Tweets
  • New MarketLeaders Branding Kit
  • Marketing Reminders
  • Slide Number 51
  • Connect and Share
  • 13VISIT wwwavayamarketleaderscomCALL 855-AVAYA-ML [(855) 282-9265]EMAIL AvayaMLglgcom
Page 19: Kathleen Ryan Kathy Innvar Denise Cappuccio Bob Zimmerer ... · May 8, 2014 . Agenda • Welcome - Kathleen Ryan • Spring ahead of your competition with these Enterprise Campaigns

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

The following presentation contains information that may permanently change the way you present and demonstrate Avaya solutions ndash causing faster sales cycle time greater consideration and more sales

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Why we do demoshellip

helliphave you been here before

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

What is the real value of a demo Create a dialog with the customer

Hands-on demo experience

Prove the solution works

Test drive the applications

Help customers see the benefit

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Not All Demos Are Equal Product Demos

Configured functional platform Basic features and functionality

Scenario Demos Product demos + Scripted to highlight differentiators

Advanced Demos Scenario demos + Integrated solutions including 3rd party applications Vertical scenarios

Changing The Language Of

Demos

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Picking The Right Demo Product

Focus on features and functionality Best for product training and RFP response

Scenario Tailored to customer needs and business goals Best for building support with LOB decision makers

Advanced Built to target a specific vertical or business use case Best at showing customer an integrated custom solution

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Some Examples Of Demo Resources Animated PPT

Videos

DemoAvaya

Virtualized Demos

Demo Kits

Lab Demos

EBCCBC

Trials

Increasing Com

plexity

Greater ldquoR

ealismrdquo

Increasing Cost

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Matching The Demo To The Sales Cycle Save more technical or customized demos for later in the sales cycle

Technical Depth

Cus

tom

izat

ion

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Matching The Demo To The Sales Cycle Save more technical or customized demos for later in the sales cycle

Technical Depth

Cus

tom

izat

ion

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Presentation Title

Presenter Name(s) Job Title Date

New Program Launch

27

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

3Up Program For Demo Success Sign Up ndash Commit

Plan with your customerpartner Commit to a great demo experience

Set Up ndash Prepare Match the best demo Configure devices and test

Step Up ndash Execute Practice your demo Practice telling your story

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

3Up Demo Coaching New Program Concept

Avaya ldquopanel of expertsrdquo will provide specific demo feedback to partners to help them enhance their demo presentation and win the deal

Partner Benefit Get demo feedback from Avaya experts Practice your demo in a safe environment

Partner Requirements Current Avaya certification Opportunity with a demo presentation looming

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

30 copy 2014 Avaya Inc Avaya ndash Confidential amp Proprietary Do not duplicate publish or distribute further without the express written permission of Avaya

3Up On Partner Portal

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Get Started Today

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Sign Up Site Global Coverage

US amp Canada Now EU CALA Soon GGM APAC Next

Avaya Connect Support Medal Requirement Expert Specializations

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Quick Examle - Use A Winning Strategy Show How Solution Supports Customer Goals

Demo a simple solution example (scenario)

Verify Validate Review

Use QampA to discover customer needs

Customer leads deeper demos (product)

Scenario Demo

Q amp A

Product Demos

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Next Steps For Partners Start Using 3Up Method

A Winning Demo Strategy rArr Checklists amp Scenarios

Leverage Avaya Demo Resources amp Best Practices

Try New Tips amp Tricks To Improve Your Demos

Register For A 3Up Coaching Session

Pick An Opportunity And Get Started

April 2014 PCC Spring 2014 Conference April 27 ndash May 1 2014 Dallas TX wwwpccamericasorg Twitter PCCAmericas

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

EASE OF DOING BUSINESS FROM OPPORTUNITY TO ORDER

Including One Source Evolution

Susan Taylor Avaya One Source Global Program Manager May 8 2014

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 37

Please Join Us for our One Source monthly Content review

Avaya One Source continues to streamline Avaya channel processes and tools with a roadmap of upcoming improvements Partners and Avaya associates should plan to attend this monthly webcast to gain advance notice of the capabilities that are planned and the impacts these will have on your systems interfaces and workflows Add these monthly webcasts to your calendar May 15 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIzAAOampId=a3j30000000KzgQAAS June 12 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ4AAOampId=a3j30000000KzgQAAS July 17 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ9AAOampId=a3j30000000KzgQAAS May 14 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIVAA4ampId=a3j30000000KzgQAAS June 11 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIaAAOampId=a3j30000000KzgQAAS July 16 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIfAAOampId=a3j30000000KzgQAAS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 38

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

PRODUCT OFFERS

MARKETING PROMOTIONS

B2B WEB SERVICES

PRICING

SYSTEM CHANGES

OTHERhelliphellip

ONE SOURCE ndash GTM Summary Template

bull SINGLE GTM RELEASE CONTENT EACH MONTH OF ALL CHANGES

bull ALL OFFERS NEED TO BE SALESPARTNERDISTRIBUTOR-FRIENDLY AT POINT OF LAUNCH

bull ALIGNMENT TO LIFECYCLE MANAGEMENT CHANGES

bull PROVIDE 60-DAY ADVANCE NOTIFICATION OF CHANGES TO SUPPORT YOUR READINESS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 39

May 2014 Avaya One Source (A1S) Content

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 40

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

Networking to Red for US and Canada Transfer of Networking portfolio from Blue supply chain to Red supply chain

Support for Select Partner Product Codes (SPP) SPP List pricing in OneSource Vendors Suggested Retail Price AVAYA net pricing to Distributor via automated discounting SPP Distributor sell price to Partners can be managed via OneSource Selling Price Admin

EC Admin - Performance improvements in the Price List Admin functionality iePrice List Admin Page Load Selling Price Upload Also Error page enhancements

EC Data - Show friendly error page to external users

MARKETING PROMOTIONS

Transition plan for Marketing promotions Any valid promotion approval generated by the legacy promotion processes will be accepted

for order submittal up to May 30 2014 subject to compliance with approval terms As of June 1 2014 the only acceptable method of submitting a promotion claim (for those

promotions available on One Source MPM) will be for orders with promotional codes and approvals generated by the One Source toolset via the Marketing Promotions Module (MPM)

Details on all available promotions available from the following link

B2B WEB SERVICES

B2B Web Services is a service available to Distributers More information in detailed section of this presentation

Next available window for Distributer activation is June 2014

PRICING

Several Price Increases Decreases and NPI ndash captured in the 60 day (for price increases) and 7 day (for price decreases) price notifications

$001 codes moving to MPG 1Z Canada Fx rate change

May 2014 GTM Content Summary

Kathleen Ryan

Marketing Programs kryan1avayacom

AvayaPowerHour

Marketing Program News and Reminders

copy 2011 Avaya Inc All rights reserved 42

Avaya Connect Partner Appreciation Kit Customizable materials available on Partner Marketing Central Certificate

HTML and OFT Emails

Social blog posts

Thank you letter

Downloadable logos and esignature

Why should you register for Content Syndication NOW

bullWill take you 10 minutes or less to set up bull All content resides on your web site bullEnhance your site with very rich content for your customers to see including an extensive collections of videos whitepapers and brochures bullCapture leads within the syndicated experience and send them directly to you bullKeep your Avaya product information accurate and current 100 of the time

copy 2013 Avaya Inc All rights reserved 46

Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP

Why do partners have limited Social Media activities ndash Lack of Content to Tweet or Post ndash Lack of resources to gather content or to post content ndash Lack of acumen on what to TweetPost or how to TweetPost ndash Lack of Tools to deliver content to their customer communities

How can Social Media for Avaya CSP help ndash Consistent delivery of Social Media Content (TweetsPosts)

ndash Content will include Unified Communications Contact Center Networking and Thought Leadership 1 ndash 2 posts per day

ndash Once activated the system can automatically push TweetsPosts out to your community We do the heavy lifting for you

ndash No expertise needed ndash it will be done automatically for you ndash The Avaya Content Syndication infrastructure will be used to

drive the discussion for you ndash Itrsquos FREE

copy 2013 Avaya Inc All rights reserved 47

Social Media with Avaya Content Syndication ndash What is the program What is Social Media for Avaya Content Syndication (CSP)

ndash Expansion of Avaya CSP to utilize the new Social Media tool ndash Social Media content will be regularly made available to TweetPost to your partners ndash Avaya will ldquoTweetrdquo on your behalf The Tweet will go out from your Twitter account so it will engage your

customers in the conversation ndash Links in the Tweet will drive customers to the Avaya Content Syndication page on YOUR Website ndash Support for Twitter now with LinkedIn and FaceBook in June

Why should Partners use this offer ndash Leverage social media to connect and engage your audience online ndash Serve as a command center for Avaya social media communications ndash Drive access to great content for your customers ndash Greatly increase Social Media traffic ndash Further build your brand identity and enable you to be viewed as a subject matter expert in the social media

environment ndash Enhance your brand by contributing to and learning from conversations your customers are having online ndash Highly cost-effective complement to any marketing strategy (Free) ndash Generate leads through the utilization of the Avaya Content Syndication program

How do you get access ndash To access the Social Media module you as a current Avaya Content Syndication user will need to go into the

system and authorize access The process will take you less than five minutes and you will have immediate access to the tool for FREE As you know the link to the site is wwwavayacomcsp

copy 2013 Avaya Inc All rights reserved 48

Social Media ndash Authorizing Tweets To approve a tweet

ndash Click on the ldquoSocial Contentrdquo tab from the top navigation bar

ndash Tweets in gray have not yet been published to your twitter account Once a tweet is published to your twitter account the tweet will show in red

ndash Click the un-published tweet to review the content and publish

To publish the tweet ndash simply check the ldquoPublish to

channel nowrdquo option and then click ldquoSave and Closerdquo

ndash You should then see the tweet appear in your Twitter feed

copy 2011 Avaya Inc All rights reserved

49

New MarketLeaders Branding Kit Fully customizable options

Option 1 (tablecloth plaque pull-up banner) ndash Partner price = $800

Option 2 (cell phone battery chargers) ndash Quantity of 50-100 ndash Partner price will vary by quantity (starting at $670)

50 discount on stocked Branding Kit ndash 3 times 5 banner ndash 11 times 18 desktop banner ndash 9 times 12 and 3 times 5 signs ndash 1-GB USB drive ndash 5 mouse pads ndash 15 executive pens ndash 25 4 times 3 notepads ndash 22 duffle bag ndash 8 table cover

Limited quantities available for Silver Gold and Platinum Kits Partner Price $500 $250

Marketing Reminders

Register for the next Getting Started with Avaya Marketing Webinar to learn all about our Marketing Programs ndash Wednesday May 14th 200 ndash 300 est to learn abouthellip Partner Marketing Central ndash Free ready to use customizable marketing collateral and helpful resources designed to help you drive leads MarketLeaders ndash Affordable turnkey marketing programs to fill your pipeline Content Syndication - Free real time Avaya product information directly to your web site

Links for registrations to come in follow-up email

What is PMC A FREE self-service website to help Avaya channel partners create and execute marketing campaign materials to support lead generation activities increase sales funnels and drive greater revenue

PLAN-EXPLORE-EXECUTE bullMarketing Planning guides and templates

bullReady made multi touch campaigns bullSales OFT files

bullTelemarketing scripts bullPosters print ads and online banners

bullEnewsletter emails and downloadable articles bullEvent and Seminar in a Box

bullLead notification and reporting bullEnhanced customization

bullCo-branded banners and landing pages bullEnhanced reporting and analytics

bullCRM Integration bullSocial Media integration bullLibrary search function

bullSite map PMC User Experience in 7 languages and all

materials in English Spanish and Portuguese and some in French Dutch Italian German and

Russian

52

Stay informed about events news and program updates bull ldquoLikerdquo the Avaya MarketLeaders Facebook page

Connect and Share

VISIT wwwavayamarketleaderscom

CALL 855-AVAYA-ML [(855) 282-9265]

EMAIL AvayaMLglgcom

  • Slide Number 1
  • Slide Number 2
  • Slide Number 3
  • UCampC
  • UCampC
  • Vertical Campaign All portfolios
  • Customer Experience
  • Customer Experience
  • Your Action
  • Slide Number 10
  • Networking Campaigns
  • NetworkingQ2 Webinar
  • Networking New Campaign
  • Small Midmarket BusinessCampaign
  • Small Midmarket BusinessNew Campaign
  • Small Midmarket Business New Campaign
  • Next Steps
  • Slide Number 18
  • Slide Number 19
  • Why we do demoshellip
  • What is the real value of a demo
  • Not All Demos Are Equal
  • Picking The Right Demo
  • Some Examples Of Demo Resources
  • Matching The Demo To The Sales Cycle
  • Matching The Demo To The Sales Cycle
  • Slide Number 27
  • 3Up Program For Demo Success
  • 3Up Demo Coaching
  • 3Up On Partner Portal
  • Get Started Today
  • Sign Up Site
  • Quick Examle - Use A Winning Strategy
  • Next Steps For Partners
  • Slide Number 35
  • Slide Number 36
  • Please Join Us for our One Source monthly Content review
  • ONE SOURCE ndash GTM Summary Template
  • Slide Number 39
  • Slide Number 40
  • Slide Number 41
  • Avaya Connect Partner Appreciation KitCustomizable materials available on Partner Marketing Central
  • Slide Number 43
  • Slide Number 44
  • Why should you register for Content Syndication NOW
  • Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP
  • Social Media with Avaya Content Syndication ndash What is the program
  • Social Media ndash Authorizing Tweets
  • New MarketLeaders Branding Kit
  • Marketing Reminders
  • Slide Number 51
  • Connect and Share
  • 13VISIT wwwavayamarketleaderscomCALL 855-AVAYA-ML [(855) 282-9265]EMAIL AvayaMLglgcom
Page 20: Kathleen Ryan Kathy Innvar Denise Cappuccio Bob Zimmerer ... · May 8, 2014 . Agenda • Welcome - Kathleen Ryan • Spring ahead of your competition with these Enterprise Campaigns

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Why we do demoshellip

helliphave you been here before

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

What is the real value of a demo Create a dialog with the customer

Hands-on demo experience

Prove the solution works

Test drive the applications

Help customers see the benefit

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Not All Demos Are Equal Product Demos

Configured functional platform Basic features and functionality

Scenario Demos Product demos + Scripted to highlight differentiators

Advanced Demos Scenario demos + Integrated solutions including 3rd party applications Vertical scenarios

Changing The Language Of

Demos

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Picking The Right Demo Product

Focus on features and functionality Best for product training and RFP response

Scenario Tailored to customer needs and business goals Best for building support with LOB decision makers

Advanced Built to target a specific vertical or business use case Best at showing customer an integrated custom solution

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Some Examples Of Demo Resources Animated PPT

Videos

DemoAvaya

Virtualized Demos

Demo Kits

Lab Demos

EBCCBC

Trials

Increasing Com

plexity

Greater ldquoR

ealismrdquo

Increasing Cost

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Matching The Demo To The Sales Cycle Save more technical or customized demos for later in the sales cycle

Technical Depth

Cus

tom

izat

ion

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Matching The Demo To The Sales Cycle Save more technical or customized demos for later in the sales cycle

Technical Depth

Cus

tom

izat

ion

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Presentation Title

Presenter Name(s) Job Title Date

New Program Launch

27

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

3Up Program For Demo Success Sign Up ndash Commit

Plan with your customerpartner Commit to a great demo experience

Set Up ndash Prepare Match the best demo Configure devices and test

Step Up ndash Execute Practice your demo Practice telling your story

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

3Up Demo Coaching New Program Concept

Avaya ldquopanel of expertsrdquo will provide specific demo feedback to partners to help them enhance their demo presentation and win the deal

Partner Benefit Get demo feedback from Avaya experts Practice your demo in a safe environment

Partner Requirements Current Avaya certification Opportunity with a demo presentation looming

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

30 copy 2014 Avaya Inc Avaya ndash Confidential amp Proprietary Do not duplicate publish or distribute further without the express written permission of Avaya

3Up On Partner Portal

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Get Started Today

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Sign Up Site Global Coverage

US amp Canada Now EU CALA Soon GGM APAC Next

Avaya Connect Support Medal Requirement Expert Specializations

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Quick Examle - Use A Winning Strategy Show How Solution Supports Customer Goals

Demo a simple solution example (scenario)

Verify Validate Review

Use QampA to discover customer needs

Customer leads deeper demos (product)

Scenario Demo

Q amp A

Product Demos

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Next Steps For Partners Start Using 3Up Method

A Winning Demo Strategy rArr Checklists amp Scenarios

Leverage Avaya Demo Resources amp Best Practices

Try New Tips amp Tricks To Improve Your Demos

Register For A 3Up Coaching Session

Pick An Opportunity And Get Started

April 2014 PCC Spring 2014 Conference April 27 ndash May 1 2014 Dallas TX wwwpccamericasorg Twitter PCCAmericas

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

EASE OF DOING BUSINESS FROM OPPORTUNITY TO ORDER

Including One Source Evolution

Susan Taylor Avaya One Source Global Program Manager May 8 2014

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 37

Please Join Us for our One Source monthly Content review

Avaya One Source continues to streamline Avaya channel processes and tools with a roadmap of upcoming improvements Partners and Avaya associates should plan to attend this monthly webcast to gain advance notice of the capabilities that are planned and the impacts these will have on your systems interfaces and workflows Add these monthly webcasts to your calendar May 15 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIzAAOampId=a3j30000000KzgQAAS June 12 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ4AAOampId=a3j30000000KzgQAAS July 17 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ9AAOampId=a3j30000000KzgQAAS May 14 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIVAA4ampId=a3j30000000KzgQAAS June 11 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIaAAOampId=a3j30000000KzgQAAS July 16 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIfAAOampId=a3j30000000KzgQAAS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 38

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

PRODUCT OFFERS

MARKETING PROMOTIONS

B2B WEB SERVICES

PRICING

SYSTEM CHANGES

OTHERhelliphellip

ONE SOURCE ndash GTM Summary Template

bull SINGLE GTM RELEASE CONTENT EACH MONTH OF ALL CHANGES

bull ALL OFFERS NEED TO BE SALESPARTNERDISTRIBUTOR-FRIENDLY AT POINT OF LAUNCH

bull ALIGNMENT TO LIFECYCLE MANAGEMENT CHANGES

bull PROVIDE 60-DAY ADVANCE NOTIFICATION OF CHANGES TO SUPPORT YOUR READINESS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 39

May 2014 Avaya One Source (A1S) Content

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 40

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

Networking to Red for US and Canada Transfer of Networking portfolio from Blue supply chain to Red supply chain

Support for Select Partner Product Codes (SPP) SPP List pricing in OneSource Vendors Suggested Retail Price AVAYA net pricing to Distributor via automated discounting SPP Distributor sell price to Partners can be managed via OneSource Selling Price Admin

EC Admin - Performance improvements in the Price List Admin functionality iePrice List Admin Page Load Selling Price Upload Also Error page enhancements

EC Data - Show friendly error page to external users

MARKETING PROMOTIONS

Transition plan for Marketing promotions Any valid promotion approval generated by the legacy promotion processes will be accepted

for order submittal up to May 30 2014 subject to compliance with approval terms As of June 1 2014 the only acceptable method of submitting a promotion claim (for those

promotions available on One Source MPM) will be for orders with promotional codes and approvals generated by the One Source toolset via the Marketing Promotions Module (MPM)

Details on all available promotions available from the following link

B2B WEB SERVICES

B2B Web Services is a service available to Distributers More information in detailed section of this presentation

Next available window for Distributer activation is June 2014

PRICING

Several Price Increases Decreases and NPI ndash captured in the 60 day (for price increases) and 7 day (for price decreases) price notifications

$001 codes moving to MPG 1Z Canada Fx rate change

May 2014 GTM Content Summary

Kathleen Ryan

Marketing Programs kryan1avayacom

AvayaPowerHour

Marketing Program News and Reminders

copy 2011 Avaya Inc All rights reserved 42

Avaya Connect Partner Appreciation Kit Customizable materials available on Partner Marketing Central Certificate

HTML and OFT Emails

Social blog posts

Thank you letter

Downloadable logos and esignature

Why should you register for Content Syndication NOW

bullWill take you 10 minutes or less to set up bull All content resides on your web site bullEnhance your site with very rich content for your customers to see including an extensive collections of videos whitepapers and brochures bullCapture leads within the syndicated experience and send them directly to you bullKeep your Avaya product information accurate and current 100 of the time

copy 2013 Avaya Inc All rights reserved 46

Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP

Why do partners have limited Social Media activities ndash Lack of Content to Tweet or Post ndash Lack of resources to gather content or to post content ndash Lack of acumen on what to TweetPost or how to TweetPost ndash Lack of Tools to deliver content to their customer communities

How can Social Media for Avaya CSP help ndash Consistent delivery of Social Media Content (TweetsPosts)

ndash Content will include Unified Communications Contact Center Networking and Thought Leadership 1 ndash 2 posts per day

ndash Once activated the system can automatically push TweetsPosts out to your community We do the heavy lifting for you

ndash No expertise needed ndash it will be done automatically for you ndash The Avaya Content Syndication infrastructure will be used to

drive the discussion for you ndash Itrsquos FREE

copy 2013 Avaya Inc All rights reserved 47

Social Media with Avaya Content Syndication ndash What is the program What is Social Media for Avaya Content Syndication (CSP)

ndash Expansion of Avaya CSP to utilize the new Social Media tool ndash Social Media content will be regularly made available to TweetPost to your partners ndash Avaya will ldquoTweetrdquo on your behalf The Tweet will go out from your Twitter account so it will engage your

customers in the conversation ndash Links in the Tweet will drive customers to the Avaya Content Syndication page on YOUR Website ndash Support for Twitter now with LinkedIn and FaceBook in June

Why should Partners use this offer ndash Leverage social media to connect and engage your audience online ndash Serve as a command center for Avaya social media communications ndash Drive access to great content for your customers ndash Greatly increase Social Media traffic ndash Further build your brand identity and enable you to be viewed as a subject matter expert in the social media

environment ndash Enhance your brand by contributing to and learning from conversations your customers are having online ndash Highly cost-effective complement to any marketing strategy (Free) ndash Generate leads through the utilization of the Avaya Content Syndication program

How do you get access ndash To access the Social Media module you as a current Avaya Content Syndication user will need to go into the

system and authorize access The process will take you less than five minutes and you will have immediate access to the tool for FREE As you know the link to the site is wwwavayacomcsp

copy 2013 Avaya Inc All rights reserved 48

Social Media ndash Authorizing Tweets To approve a tweet

ndash Click on the ldquoSocial Contentrdquo tab from the top navigation bar

ndash Tweets in gray have not yet been published to your twitter account Once a tweet is published to your twitter account the tweet will show in red

ndash Click the un-published tweet to review the content and publish

To publish the tweet ndash simply check the ldquoPublish to

channel nowrdquo option and then click ldquoSave and Closerdquo

ndash You should then see the tweet appear in your Twitter feed

copy 2011 Avaya Inc All rights reserved

49

New MarketLeaders Branding Kit Fully customizable options

Option 1 (tablecloth plaque pull-up banner) ndash Partner price = $800

Option 2 (cell phone battery chargers) ndash Quantity of 50-100 ndash Partner price will vary by quantity (starting at $670)

50 discount on stocked Branding Kit ndash 3 times 5 banner ndash 11 times 18 desktop banner ndash 9 times 12 and 3 times 5 signs ndash 1-GB USB drive ndash 5 mouse pads ndash 15 executive pens ndash 25 4 times 3 notepads ndash 22 duffle bag ndash 8 table cover

Limited quantities available for Silver Gold and Platinum Kits Partner Price $500 $250

Marketing Reminders

Register for the next Getting Started with Avaya Marketing Webinar to learn all about our Marketing Programs ndash Wednesday May 14th 200 ndash 300 est to learn abouthellip Partner Marketing Central ndash Free ready to use customizable marketing collateral and helpful resources designed to help you drive leads MarketLeaders ndash Affordable turnkey marketing programs to fill your pipeline Content Syndication - Free real time Avaya product information directly to your web site

Links for registrations to come in follow-up email

What is PMC A FREE self-service website to help Avaya channel partners create and execute marketing campaign materials to support lead generation activities increase sales funnels and drive greater revenue

PLAN-EXPLORE-EXECUTE bullMarketing Planning guides and templates

bullReady made multi touch campaigns bullSales OFT files

bullTelemarketing scripts bullPosters print ads and online banners

bullEnewsletter emails and downloadable articles bullEvent and Seminar in a Box

bullLead notification and reporting bullEnhanced customization

bullCo-branded banners and landing pages bullEnhanced reporting and analytics

bullCRM Integration bullSocial Media integration bullLibrary search function

bullSite map PMC User Experience in 7 languages and all

materials in English Spanish and Portuguese and some in French Dutch Italian German and

Russian

52

Stay informed about events news and program updates bull ldquoLikerdquo the Avaya MarketLeaders Facebook page

Connect and Share

VISIT wwwavayamarketleaderscom

CALL 855-AVAYA-ML [(855) 282-9265]

EMAIL AvayaMLglgcom

  • Slide Number 1
  • Slide Number 2
  • Slide Number 3
  • UCampC
  • UCampC
  • Vertical Campaign All portfolios
  • Customer Experience
  • Customer Experience
  • Your Action
  • Slide Number 10
  • Networking Campaigns
  • NetworkingQ2 Webinar
  • Networking New Campaign
  • Small Midmarket BusinessCampaign
  • Small Midmarket BusinessNew Campaign
  • Small Midmarket Business New Campaign
  • Next Steps
  • Slide Number 18
  • Slide Number 19
  • Why we do demoshellip
  • What is the real value of a demo
  • Not All Demos Are Equal
  • Picking The Right Demo
  • Some Examples Of Demo Resources
  • Matching The Demo To The Sales Cycle
  • Matching The Demo To The Sales Cycle
  • Slide Number 27
  • 3Up Program For Demo Success
  • 3Up Demo Coaching
  • 3Up On Partner Portal
  • Get Started Today
  • Sign Up Site
  • Quick Examle - Use A Winning Strategy
  • Next Steps For Partners
  • Slide Number 35
  • Slide Number 36
  • Please Join Us for our One Source monthly Content review
  • ONE SOURCE ndash GTM Summary Template
  • Slide Number 39
  • Slide Number 40
  • Slide Number 41
  • Avaya Connect Partner Appreciation KitCustomizable materials available on Partner Marketing Central
  • Slide Number 43
  • Slide Number 44
  • Why should you register for Content Syndication NOW
  • Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP
  • Social Media with Avaya Content Syndication ndash What is the program
  • Social Media ndash Authorizing Tweets
  • New MarketLeaders Branding Kit
  • Marketing Reminders
  • Slide Number 51
  • Connect and Share
  • 13VISIT wwwavayamarketleaderscomCALL 855-AVAYA-ML [(855) 282-9265]EMAIL AvayaMLglgcom
Page 21: Kathleen Ryan Kathy Innvar Denise Cappuccio Bob Zimmerer ... · May 8, 2014 . Agenda • Welcome - Kathleen Ryan • Spring ahead of your competition with these Enterprise Campaigns

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

What is the real value of a demo Create a dialog with the customer

Hands-on demo experience

Prove the solution works

Test drive the applications

Help customers see the benefit

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Not All Demos Are Equal Product Demos

Configured functional platform Basic features and functionality

Scenario Demos Product demos + Scripted to highlight differentiators

Advanced Demos Scenario demos + Integrated solutions including 3rd party applications Vertical scenarios

Changing The Language Of

Demos

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Picking The Right Demo Product

Focus on features and functionality Best for product training and RFP response

Scenario Tailored to customer needs and business goals Best for building support with LOB decision makers

Advanced Built to target a specific vertical or business use case Best at showing customer an integrated custom solution

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Some Examples Of Demo Resources Animated PPT

Videos

DemoAvaya

Virtualized Demos

Demo Kits

Lab Demos

EBCCBC

Trials

Increasing Com

plexity

Greater ldquoR

ealismrdquo

Increasing Cost

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Matching The Demo To The Sales Cycle Save more technical or customized demos for later in the sales cycle

Technical Depth

Cus

tom

izat

ion

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Matching The Demo To The Sales Cycle Save more technical or customized demos for later in the sales cycle

Technical Depth

Cus

tom

izat

ion

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Presentation Title

Presenter Name(s) Job Title Date

New Program Launch

27

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

3Up Program For Demo Success Sign Up ndash Commit

Plan with your customerpartner Commit to a great demo experience

Set Up ndash Prepare Match the best demo Configure devices and test

Step Up ndash Execute Practice your demo Practice telling your story

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

3Up Demo Coaching New Program Concept

Avaya ldquopanel of expertsrdquo will provide specific demo feedback to partners to help them enhance their demo presentation and win the deal

Partner Benefit Get demo feedback from Avaya experts Practice your demo in a safe environment

Partner Requirements Current Avaya certification Opportunity with a demo presentation looming

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

30 copy 2014 Avaya Inc Avaya ndash Confidential amp Proprietary Do not duplicate publish or distribute further without the express written permission of Avaya

3Up On Partner Portal

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Get Started Today

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Sign Up Site Global Coverage

US amp Canada Now EU CALA Soon GGM APAC Next

Avaya Connect Support Medal Requirement Expert Specializations

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Quick Examle - Use A Winning Strategy Show How Solution Supports Customer Goals

Demo a simple solution example (scenario)

Verify Validate Review

Use QampA to discover customer needs

Customer leads deeper demos (product)

Scenario Demo

Q amp A

Product Demos

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Next Steps For Partners Start Using 3Up Method

A Winning Demo Strategy rArr Checklists amp Scenarios

Leverage Avaya Demo Resources amp Best Practices

Try New Tips amp Tricks To Improve Your Demos

Register For A 3Up Coaching Session

Pick An Opportunity And Get Started

April 2014 PCC Spring 2014 Conference April 27 ndash May 1 2014 Dallas TX wwwpccamericasorg Twitter PCCAmericas

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

EASE OF DOING BUSINESS FROM OPPORTUNITY TO ORDER

Including One Source Evolution

Susan Taylor Avaya One Source Global Program Manager May 8 2014

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 37

Please Join Us for our One Source monthly Content review

Avaya One Source continues to streamline Avaya channel processes and tools with a roadmap of upcoming improvements Partners and Avaya associates should plan to attend this monthly webcast to gain advance notice of the capabilities that are planned and the impacts these will have on your systems interfaces and workflows Add these monthly webcasts to your calendar May 15 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIzAAOampId=a3j30000000KzgQAAS June 12 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ4AAOampId=a3j30000000KzgQAAS July 17 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ9AAOampId=a3j30000000KzgQAAS May 14 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIVAA4ampId=a3j30000000KzgQAAS June 11 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIaAAOampId=a3j30000000KzgQAAS July 16 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIfAAOampId=a3j30000000KzgQAAS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 38

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

PRODUCT OFFERS

MARKETING PROMOTIONS

B2B WEB SERVICES

PRICING

SYSTEM CHANGES

OTHERhelliphellip

ONE SOURCE ndash GTM Summary Template

bull SINGLE GTM RELEASE CONTENT EACH MONTH OF ALL CHANGES

bull ALL OFFERS NEED TO BE SALESPARTNERDISTRIBUTOR-FRIENDLY AT POINT OF LAUNCH

bull ALIGNMENT TO LIFECYCLE MANAGEMENT CHANGES

bull PROVIDE 60-DAY ADVANCE NOTIFICATION OF CHANGES TO SUPPORT YOUR READINESS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 39

May 2014 Avaya One Source (A1S) Content

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 40

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

Networking to Red for US and Canada Transfer of Networking portfolio from Blue supply chain to Red supply chain

Support for Select Partner Product Codes (SPP) SPP List pricing in OneSource Vendors Suggested Retail Price AVAYA net pricing to Distributor via automated discounting SPP Distributor sell price to Partners can be managed via OneSource Selling Price Admin

EC Admin - Performance improvements in the Price List Admin functionality iePrice List Admin Page Load Selling Price Upload Also Error page enhancements

EC Data - Show friendly error page to external users

MARKETING PROMOTIONS

Transition plan for Marketing promotions Any valid promotion approval generated by the legacy promotion processes will be accepted

for order submittal up to May 30 2014 subject to compliance with approval terms As of June 1 2014 the only acceptable method of submitting a promotion claim (for those

promotions available on One Source MPM) will be for orders with promotional codes and approvals generated by the One Source toolset via the Marketing Promotions Module (MPM)

Details on all available promotions available from the following link

B2B WEB SERVICES

B2B Web Services is a service available to Distributers More information in detailed section of this presentation

Next available window for Distributer activation is June 2014

PRICING

Several Price Increases Decreases and NPI ndash captured in the 60 day (for price increases) and 7 day (for price decreases) price notifications

$001 codes moving to MPG 1Z Canada Fx rate change

May 2014 GTM Content Summary

Kathleen Ryan

Marketing Programs kryan1avayacom

AvayaPowerHour

Marketing Program News and Reminders

copy 2011 Avaya Inc All rights reserved 42

Avaya Connect Partner Appreciation Kit Customizable materials available on Partner Marketing Central Certificate

HTML and OFT Emails

Social blog posts

Thank you letter

Downloadable logos and esignature

Why should you register for Content Syndication NOW

bullWill take you 10 minutes or less to set up bull All content resides on your web site bullEnhance your site with very rich content for your customers to see including an extensive collections of videos whitepapers and brochures bullCapture leads within the syndicated experience and send them directly to you bullKeep your Avaya product information accurate and current 100 of the time

copy 2013 Avaya Inc All rights reserved 46

Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP

Why do partners have limited Social Media activities ndash Lack of Content to Tweet or Post ndash Lack of resources to gather content or to post content ndash Lack of acumen on what to TweetPost or how to TweetPost ndash Lack of Tools to deliver content to their customer communities

How can Social Media for Avaya CSP help ndash Consistent delivery of Social Media Content (TweetsPosts)

ndash Content will include Unified Communications Contact Center Networking and Thought Leadership 1 ndash 2 posts per day

ndash Once activated the system can automatically push TweetsPosts out to your community We do the heavy lifting for you

ndash No expertise needed ndash it will be done automatically for you ndash The Avaya Content Syndication infrastructure will be used to

drive the discussion for you ndash Itrsquos FREE

copy 2013 Avaya Inc All rights reserved 47

Social Media with Avaya Content Syndication ndash What is the program What is Social Media for Avaya Content Syndication (CSP)

ndash Expansion of Avaya CSP to utilize the new Social Media tool ndash Social Media content will be regularly made available to TweetPost to your partners ndash Avaya will ldquoTweetrdquo on your behalf The Tweet will go out from your Twitter account so it will engage your

customers in the conversation ndash Links in the Tweet will drive customers to the Avaya Content Syndication page on YOUR Website ndash Support for Twitter now with LinkedIn and FaceBook in June

Why should Partners use this offer ndash Leverage social media to connect and engage your audience online ndash Serve as a command center for Avaya social media communications ndash Drive access to great content for your customers ndash Greatly increase Social Media traffic ndash Further build your brand identity and enable you to be viewed as a subject matter expert in the social media

environment ndash Enhance your brand by contributing to and learning from conversations your customers are having online ndash Highly cost-effective complement to any marketing strategy (Free) ndash Generate leads through the utilization of the Avaya Content Syndication program

How do you get access ndash To access the Social Media module you as a current Avaya Content Syndication user will need to go into the

system and authorize access The process will take you less than five minutes and you will have immediate access to the tool for FREE As you know the link to the site is wwwavayacomcsp

copy 2013 Avaya Inc All rights reserved 48

Social Media ndash Authorizing Tweets To approve a tweet

ndash Click on the ldquoSocial Contentrdquo tab from the top navigation bar

ndash Tweets in gray have not yet been published to your twitter account Once a tweet is published to your twitter account the tweet will show in red

ndash Click the un-published tweet to review the content and publish

To publish the tweet ndash simply check the ldquoPublish to

channel nowrdquo option and then click ldquoSave and Closerdquo

ndash You should then see the tweet appear in your Twitter feed

copy 2011 Avaya Inc All rights reserved

49

New MarketLeaders Branding Kit Fully customizable options

Option 1 (tablecloth plaque pull-up banner) ndash Partner price = $800

Option 2 (cell phone battery chargers) ndash Quantity of 50-100 ndash Partner price will vary by quantity (starting at $670)

50 discount on stocked Branding Kit ndash 3 times 5 banner ndash 11 times 18 desktop banner ndash 9 times 12 and 3 times 5 signs ndash 1-GB USB drive ndash 5 mouse pads ndash 15 executive pens ndash 25 4 times 3 notepads ndash 22 duffle bag ndash 8 table cover

Limited quantities available for Silver Gold and Platinum Kits Partner Price $500 $250

Marketing Reminders

Register for the next Getting Started with Avaya Marketing Webinar to learn all about our Marketing Programs ndash Wednesday May 14th 200 ndash 300 est to learn abouthellip Partner Marketing Central ndash Free ready to use customizable marketing collateral and helpful resources designed to help you drive leads MarketLeaders ndash Affordable turnkey marketing programs to fill your pipeline Content Syndication - Free real time Avaya product information directly to your web site

Links for registrations to come in follow-up email

What is PMC A FREE self-service website to help Avaya channel partners create and execute marketing campaign materials to support lead generation activities increase sales funnels and drive greater revenue

PLAN-EXPLORE-EXECUTE bullMarketing Planning guides and templates

bullReady made multi touch campaigns bullSales OFT files

bullTelemarketing scripts bullPosters print ads and online banners

bullEnewsletter emails and downloadable articles bullEvent and Seminar in a Box

bullLead notification and reporting bullEnhanced customization

bullCo-branded banners and landing pages bullEnhanced reporting and analytics

bullCRM Integration bullSocial Media integration bullLibrary search function

bullSite map PMC User Experience in 7 languages and all

materials in English Spanish and Portuguese and some in French Dutch Italian German and

Russian

52

Stay informed about events news and program updates bull ldquoLikerdquo the Avaya MarketLeaders Facebook page

Connect and Share

VISIT wwwavayamarketleaderscom

CALL 855-AVAYA-ML [(855) 282-9265]

EMAIL AvayaMLglgcom

  • Slide Number 1
  • Slide Number 2
  • Slide Number 3
  • UCampC
  • UCampC
  • Vertical Campaign All portfolios
  • Customer Experience
  • Customer Experience
  • Your Action
  • Slide Number 10
  • Networking Campaigns
  • NetworkingQ2 Webinar
  • Networking New Campaign
  • Small Midmarket BusinessCampaign
  • Small Midmarket BusinessNew Campaign
  • Small Midmarket Business New Campaign
  • Next Steps
  • Slide Number 18
  • Slide Number 19
  • Why we do demoshellip
  • What is the real value of a demo
  • Not All Demos Are Equal
  • Picking The Right Demo
  • Some Examples Of Demo Resources
  • Matching The Demo To The Sales Cycle
  • Matching The Demo To The Sales Cycle
  • Slide Number 27
  • 3Up Program For Demo Success
  • 3Up Demo Coaching
  • 3Up On Partner Portal
  • Get Started Today
  • Sign Up Site
  • Quick Examle - Use A Winning Strategy
  • Next Steps For Partners
  • Slide Number 35
  • Slide Number 36
  • Please Join Us for our One Source monthly Content review
  • ONE SOURCE ndash GTM Summary Template
  • Slide Number 39
  • Slide Number 40
  • Slide Number 41
  • Avaya Connect Partner Appreciation KitCustomizable materials available on Partner Marketing Central
  • Slide Number 43
  • Slide Number 44
  • Why should you register for Content Syndication NOW
  • Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP
  • Social Media with Avaya Content Syndication ndash What is the program
  • Social Media ndash Authorizing Tweets
  • New MarketLeaders Branding Kit
  • Marketing Reminders
  • Slide Number 51
  • Connect and Share
  • 13VISIT wwwavayamarketleaderscomCALL 855-AVAYA-ML [(855) 282-9265]EMAIL AvayaMLglgcom
Page 22: Kathleen Ryan Kathy Innvar Denise Cappuccio Bob Zimmerer ... · May 8, 2014 . Agenda • Welcome - Kathleen Ryan • Spring ahead of your competition with these Enterprise Campaigns

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Not All Demos Are Equal Product Demos

Configured functional platform Basic features and functionality

Scenario Demos Product demos + Scripted to highlight differentiators

Advanced Demos Scenario demos + Integrated solutions including 3rd party applications Vertical scenarios

Changing The Language Of

Demos

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Picking The Right Demo Product

Focus on features and functionality Best for product training and RFP response

Scenario Tailored to customer needs and business goals Best for building support with LOB decision makers

Advanced Built to target a specific vertical or business use case Best at showing customer an integrated custom solution

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Some Examples Of Demo Resources Animated PPT

Videos

DemoAvaya

Virtualized Demos

Demo Kits

Lab Demos

EBCCBC

Trials

Increasing Com

plexity

Greater ldquoR

ealismrdquo

Increasing Cost

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Matching The Demo To The Sales Cycle Save more technical or customized demos for later in the sales cycle

Technical Depth

Cus

tom

izat

ion

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Matching The Demo To The Sales Cycle Save more technical or customized demos for later in the sales cycle

Technical Depth

Cus

tom

izat

ion

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Presentation Title

Presenter Name(s) Job Title Date

New Program Launch

27

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

3Up Program For Demo Success Sign Up ndash Commit

Plan with your customerpartner Commit to a great demo experience

Set Up ndash Prepare Match the best demo Configure devices and test

Step Up ndash Execute Practice your demo Practice telling your story

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

3Up Demo Coaching New Program Concept

Avaya ldquopanel of expertsrdquo will provide specific demo feedback to partners to help them enhance their demo presentation and win the deal

Partner Benefit Get demo feedback from Avaya experts Practice your demo in a safe environment

Partner Requirements Current Avaya certification Opportunity with a demo presentation looming

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

30 copy 2014 Avaya Inc Avaya ndash Confidential amp Proprietary Do not duplicate publish or distribute further without the express written permission of Avaya

3Up On Partner Portal

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Get Started Today

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Sign Up Site Global Coverage

US amp Canada Now EU CALA Soon GGM APAC Next

Avaya Connect Support Medal Requirement Expert Specializations

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Quick Examle - Use A Winning Strategy Show How Solution Supports Customer Goals

Demo a simple solution example (scenario)

Verify Validate Review

Use QampA to discover customer needs

Customer leads deeper demos (product)

Scenario Demo

Q amp A

Product Demos

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Next Steps For Partners Start Using 3Up Method

A Winning Demo Strategy rArr Checklists amp Scenarios

Leverage Avaya Demo Resources amp Best Practices

Try New Tips amp Tricks To Improve Your Demos

Register For A 3Up Coaching Session

Pick An Opportunity And Get Started

April 2014 PCC Spring 2014 Conference April 27 ndash May 1 2014 Dallas TX wwwpccamericasorg Twitter PCCAmericas

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

EASE OF DOING BUSINESS FROM OPPORTUNITY TO ORDER

Including One Source Evolution

Susan Taylor Avaya One Source Global Program Manager May 8 2014

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 37

Please Join Us for our One Source monthly Content review

Avaya One Source continues to streamline Avaya channel processes and tools with a roadmap of upcoming improvements Partners and Avaya associates should plan to attend this monthly webcast to gain advance notice of the capabilities that are planned and the impacts these will have on your systems interfaces and workflows Add these monthly webcasts to your calendar May 15 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIzAAOampId=a3j30000000KzgQAAS June 12 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ4AAOampId=a3j30000000KzgQAAS July 17 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ9AAOampId=a3j30000000KzgQAAS May 14 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIVAA4ampId=a3j30000000KzgQAAS June 11 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIaAAOampId=a3j30000000KzgQAAS July 16 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIfAAOampId=a3j30000000KzgQAAS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 38

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

PRODUCT OFFERS

MARKETING PROMOTIONS

B2B WEB SERVICES

PRICING

SYSTEM CHANGES

OTHERhelliphellip

ONE SOURCE ndash GTM Summary Template

bull SINGLE GTM RELEASE CONTENT EACH MONTH OF ALL CHANGES

bull ALL OFFERS NEED TO BE SALESPARTNERDISTRIBUTOR-FRIENDLY AT POINT OF LAUNCH

bull ALIGNMENT TO LIFECYCLE MANAGEMENT CHANGES

bull PROVIDE 60-DAY ADVANCE NOTIFICATION OF CHANGES TO SUPPORT YOUR READINESS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 39

May 2014 Avaya One Source (A1S) Content

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 40

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

Networking to Red for US and Canada Transfer of Networking portfolio from Blue supply chain to Red supply chain

Support for Select Partner Product Codes (SPP) SPP List pricing in OneSource Vendors Suggested Retail Price AVAYA net pricing to Distributor via automated discounting SPP Distributor sell price to Partners can be managed via OneSource Selling Price Admin

EC Admin - Performance improvements in the Price List Admin functionality iePrice List Admin Page Load Selling Price Upload Also Error page enhancements

EC Data - Show friendly error page to external users

MARKETING PROMOTIONS

Transition plan for Marketing promotions Any valid promotion approval generated by the legacy promotion processes will be accepted

for order submittal up to May 30 2014 subject to compliance with approval terms As of June 1 2014 the only acceptable method of submitting a promotion claim (for those

promotions available on One Source MPM) will be for orders with promotional codes and approvals generated by the One Source toolset via the Marketing Promotions Module (MPM)

Details on all available promotions available from the following link

B2B WEB SERVICES

B2B Web Services is a service available to Distributers More information in detailed section of this presentation

Next available window for Distributer activation is June 2014

PRICING

Several Price Increases Decreases and NPI ndash captured in the 60 day (for price increases) and 7 day (for price decreases) price notifications

$001 codes moving to MPG 1Z Canada Fx rate change

May 2014 GTM Content Summary

Kathleen Ryan

Marketing Programs kryan1avayacom

AvayaPowerHour

Marketing Program News and Reminders

copy 2011 Avaya Inc All rights reserved 42

Avaya Connect Partner Appreciation Kit Customizable materials available on Partner Marketing Central Certificate

HTML and OFT Emails

Social blog posts

Thank you letter

Downloadable logos and esignature

Why should you register for Content Syndication NOW

bullWill take you 10 minutes or less to set up bull All content resides on your web site bullEnhance your site with very rich content for your customers to see including an extensive collections of videos whitepapers and brochures bullCapture leads within the syndicated experience and send them directly to you bullKeep your Avaya product information accurate and current 100 of the time

copy 2013 Avaya Inc All rights reserved 46

Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP

Why do partners have limited Social Media activities ndash Lack of Content to Tweet or Post ndash Lack of resources to gather content or to post content ndash Lack of acumen on what to TweetPost or how to TweetPost ndash Lack of Tools to deliver content to their customer communities

How can Social Media for Avaya CSP help ndash Consistent delivery of Social Media Content (TweetsPosts)

ndash Content will include Unified Communications Contact Center Networking and Thought Leadership 1 ndash 2 posts per day

ndash Once activated the system can automatically push TweetsPosts out to your community We do the heavy lifting for you

ndash No expertise needed ndash it will be done automatically for you ndash The Avaya Content Syndication infrastructure will be used to

drive the discussion for you ndash Itrsquos FREE

copy 2013 Avaya Inc All rights reserved 47

Social Media with Avaya Content Syndication ndash What is the program What is Social Media for Avaya Content Syndication (CSP)

ndash Expansion of Avaya CSP to utilize the new Social Media tool ndash Social Media content will be regularly made available to TweetPost to your partners ndash Avaya will ldquoTweetrdquo on your behalf The Tweet will go out from your Twitter account so it will engage your

customers in the conversation ndash Links in the Tweet will drive customers to the Avaya Content Syndication page on YOUR Website ndash Support for Twitter now with LinkedIn and FaceBook in June

Why should Partners use this offer ndash Leverage social media to connect and engage your audience online ndash Serve as a command center for Avaya social media communications ndash Drive access to great content for your customers ndash Greatly increase Social Media traffic ndash Further build your brand identity and enable you to be viewed as a subject matter expert in the social media

environment ndash Enhance your brand by contributing to and learning from conversations your customers are having online ndash Highly cost-effective complement to any marketing strategy (Free) ndash Generate leads through the utilization of the Avaya Content Syndication program

How do you get access ndash To access the Social Media module you as a current Avaya Content Syndication user will need to go into the

system and authorize access The process will take you less than five minutes and you will have immediate access to the tool for FREE As you know the link to the site is wwwavayacomcsp

copy 2013 Avaya Inc All rights reserved 48

Social Media ndash Authorizing Tweets To approve a tweet

ndash Click on the ldquoSocial Contentrdquo tab from the top navigation bar

ndash Tweets in gray have not yet been published to your twitter account Once a tweet is published to your twitter account the tweet will show in red

ndash Click the un-published tweet to review the content and publish

To publish the tweet ndash simply check the ldquoPublish to

channel nowrdquo option and then click ldquoSave and Closerdquo

ndash You should then see the tweet appear in your Twitter feed

copy 2011 Avaya Inc All rights reserved

49

New MarketLeaders Branding Kit Fully customizable options

Option 1 (tablecloth plaque pull-up banner) ndash Partner price = $800

Option 2 (cell phone battery chargers) ndash Quantity of 50-100 ndash Partner price will vary by quantity (starting at $670)

50 discount on stocked Branding Kit ndash 3 times 5 banner ndash 11 times 18 desktop banner ndash 9 times 12 and 3 times 5 signs ndash 1-GB USB drive ndash 5 mouse pads ndash 15 executive pens ndash 25 4 times 3 notepads ndash 22 duffle bag ndash 8 table cover

Limited quantities available for Silver Gold and Platinum Kits Partner Price $500 $250

Marketing Reminders

Register for the next Getting Started with Avaya Marketing Webinar to learn all about our Marketing Programs ndash Wednesday May 14th 200 ndash 300 est to learn abouthellip Partner Marketing Central ndash Free ready to use customizable marketing collateral and helpful resources designed to help you drive leads MarketLeaders ndash Affordable turnkey marketing programs to fill your pipeline Content Syndication - Free real time Avaya product information directly to your web site

Links for registrations to come in follow-up email

What is PMC A FREE self-service website to help Avaya channel partners create and execute marketing campaign materials to support lead generation activities increase sales funnels and drive greater revenue

PLAN-EXPLORE-EXECUTE bullMarketing Planning guides and templates

bullReady made multi touch campaigns bullSales OFT files

bullTelemarketing scripts bullPosters print ads and online banners

bullEnewsletter emails and downloadable articles bullEvent and Seminar in a Box

bullLead notification and reporting bullEnhanced customization

bullCo-branded banners and landing pages bullEnhanced reporting and analytics

bullCRM Integration bullSocial Media integration bullLibrary search function

bullSite map PMC User Experience in 7 languages and all

materials in English Spanish and Portuguese and some in French Dutch Italian German and

Russian

52

Stay informed about events news and program updates bull ldquoLikerdquo the Avaya MarketLeaders Facebook page

Connect and Share

VISIT wwwavayamarketleaderscom

CALL 855-AVAYA-ML [(855) 282-9265]

EMAIL AvayaMLglgcom

  • Slide Number 1
  • Slide Number 2
  • Slide Number 3
  • UCampC
  • UCampC
  • Vertical Campaign All portfolios
  • Customer Experience
  • Customer Experience
  • Your Action
  • Slide Number 10
  • Networking Campaigns
  • NetworkingQ2 Webinar
  • Networking New Campaign
  • Small Midmarket BusinessCampaign
  • Small Midmarket BusinessNew Campaign
  • Small Midmarket Business New Campaign
  • Next Steps
  • Slide Number 18
  • Slide Number 19
  • Why we do demoshellip
  • What is the real value of a demo
  • Not All Demos Are Equal
  • Picking The Right Demo
  • Some Examples Of Demo Resources
  • Matching The Demo To The Sales Cycle
  • Matching The Demo To The Sales Cycle
  • Slide Number 27
  • 3Up Program For Demo Success
  • 3Up Demo Coaching
  • 3Up On Partner Portal
  • Get Started Today
  • Sign Up Site
  • Quick Examle - Use A Winning Strategy
  • Next Steps For Partners
  • Slide Number 35
  • Slide Number 36
  • Please Join Us for our One Source monthly Content review
  • ONE SOURCE ndash GTM Summary Template
  • Slide Number 39
  • Slide Number 40
  • Slide Number 41
  • Avaya Connect Partner Appreciation KitCustomizable materials available on Partner Marketing Central
  • Slide Number 43
  • Slide Number 44
  • Why should you register for Content Syndication NOW
  • Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP
  • Social Media with Avaya Content Syndication ndash What is the program
  • Social Media ndash Authorizing Tweets
  • New MarketLeaders Branding Kit
  • Marketing Reminders
  • Slide Number 51
  • Connect and Share
  • 13VISIT wwwavayamarketleaderscomCALL 855-AVAYA-ML [(855) 282-9265]EMAIL AvayaMLglgcom
Page 23: Kathleen Ryan Kathy Innvar Denise Cappuccio Bob Zimmerer ... · May 8, 2014 . Agenda • Welcome - Kathleen Ryan • Spring ahead of your competition with these Enterprise Campaigns

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Picking The Right Demo Product

Focus on features and functionality Best for product training and RFP response

Scenario Tailored to customer needs and business goals Best for building support with LOB decision makers

Advanced Built to target a specific vertical or business use case Best at showing customer an integrated custom solution

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Some Examples Of Demo Resources Animated PPT

Videos

DemoAvaya

Virtualized Demos

Demo Kits

Lab Demos

EBCCBC

Trials

Increasing Com

plexity

Greater ldquoR

ealismrdquo

Increasing Cost

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Matching The Demo To The Sales Cycle Save more technical or customized demos for later in the sales cycle

Technical Depth

Cus

tom

izat

ion

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Matching The Demo To The Sales Cycle Save more technical or customized demos for later in the sales cycle

Technical Depth

Cus

tom

izat

ion

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Presentation Title

Presenter Name(s) Job Title Date

New Program Launch

27

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

3Up Program For Demo Success Sign Up ndash Commit

Plan with your customerpartner Commit to a great demo experience

Set Up ndash Prepare Match the best demo Configure devices and test

Step Up ndash Execute Practice your demo Practice telling your story

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

3Up Demo Coaching New Program Concept

Avaya ldquopanel of expertsrdquo will provide specific demo feedback to partners to help them enhance their demo presentation and win the deal

Partner Benefit Get demo feedback from Avaya experts Practice your demo in a safe environment

Partner Requirements Current Avaya certification Opportunity with a demo presentation looming

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

30 copy 2014 Avaya Inc Avaya ndash Confidential amp Proprietary Do not duplicate publish or distribute further without the express written permission of Avaya

3Up On Partner Portal

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Get Started Today

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Sign Up Site Global Coverage

US amp Canada Now EU CALA Soon GGM APAC Next

Avaya Connect Support Medal Requirement Expert Specializations

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Quick Examle - Use A Winning Strategy Show How Solution Supports Customer Goals

Demo a simple solution example (scenario)

Verify Validate Review

Use QampA to discover customer needs

Customer leads deeper demos (product)

Scenario Demo

Q amp A

Product Demos

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Next Steps For Partners Start Using 3Up Method

A Winning Demo Strategy rArr Checklists amp Scenarios

Leverage Avaya Demo Resources amp Best Practices

Try New Tips amp Tricks To Improve Your Demos

Register For A 3Up Coaching Session

Pick An Opportunity And Get Started

April 2014 PCC Spring 2014 Conference April 27 ndash May 1 2014 Dallas TX wwwpccamericasorg Twitter PCCAmericas

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

EASE OF DOING BUSINESS FROM OPPORTUNITY TO ORDER

Including One Source Evolution

Susan Taylor Avaya One Source Global Program Manager May 8 2014

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 37

Please Join Us for our One Source monthly Content review

Avaya One Source continues to streamline Avaya channel processes and tools with a roadmap of upcoming improvements Partners and Avaya associates should plan to attend this monthly webcast to gain advance notice of the capabilities that are planned and the impacts these will have on your systems interfaces and workflows Add these monthly webcasts to your calendar May 15 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIzAAOampId=a3j30000000KzgQAAS June 12 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ4AAOampId=a3j30000000KzgQAAS July 17 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ9AAOampId=a3j30000000KzgQAAS May 14 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIVAA4ampId=a3j30000000KzgQAAS June 11 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIaAAOampId=a3j30000000KzgQAAS July 16 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIfAAOampId=a3j30000000KzgQAAS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 38

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

PRODUCT OFFERS

MARKETING PROMOTIONS

B2B WEB SERVICES

PRICING

SYSTEM CHANGES

OTHERhelliphellip

ONE SOURCE ndash GTM Summary Template

bull SINGLE GTM RELEASE CONTENT EACH MONTH OF ALL CHANGES

bull ALL OFFERS NEED TO BE SALESPARTNERDISTRIBUTOR-FRIENDLY AT POINT OF LAUNCH

bull ALIGNMENT TO LIFECYCLE MANAGEMENT CHANGES

bull PROVIDE 60-DAY ADVANCE NOTIFICATION OF CHANGES TO SUPPORT YOUR READINESS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 39

May 2014 Avaya One Source (A1S) Content

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 40

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

Networking to Red for US and Canada Transfer of Networking portfolio from Blue supply chain to Red supply chain

Support for Select Partner Product Codes (SPP) SPP List pricing in OneSource Vendors Suggested Retail Price AVAYA net pricing to Distributor via automated discounting SPP Distributor sell price to Partners can be managed via OneSource Selling Price Admin

EC Admin - Performance improvements in the Price List Admin functionality iePrice List Admin Page Load Selling Price Upload Also Error page enhancements

EC Data - Show friendly error page to external users

MARKETING PROMOTIONS

Transition plan for Marketing promotions Any valid promotion approval generated by the legacy promotion processes will be accepted

for order submittal up to May 30 2014 subject to compliance with approval terms As of June 1 2014 the only acceptable method of submitting a promotion claim (for those

promotions available on One Source MPM) will be for orders with promotional codes and approvals generated by the One Source toolset via the Marketing Promotions Module (MPM)

Details on all available promotions available from the following link

B2B WEB SERVICES

B2B Web Services is a service available to Distributers More information in detailed section of this presentation

Next available window for Distributer activation is June 2014

PRICING

Several Price Increases Decreases and NPI ndash captured in the 60 day (for price increases) and 7 day (for price decreases) price notifications

$001 codes moving to MPG 1Z Canada Fx rate change

May 2014 GTM Content Summary

Kathleen Ryan

Marketing Programs kryan1avayacom

AvayaPowerHour

Marketing Program News and Reminders

copy 2011 Avaya Inc All rights reserved 42

Avaya Connect Partner Appreciation Kit Customizable materials available on Partner Marketing Central Certificate

HTML and OFT Emails

Social blog posts

Thank you letter

Downloadable logos and esignature

Why should you register for Content Syndication NOW

bullWill take you 10 minutes or less to set up bull All content resides on your web site bullEnhance your site with very rich content for your customers to see including an extensive collections of videos whitepapers and brochures bullCapture leads within the syndicated experience and send them directly to you bullKeep your Avaya product information accurate and current 100 of the time

copy 2013 Avaya Inc All rights reserved 46

Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP

Why do partners have limited Social Media activities ndash Lack of Content to Tweet or Post ndash Lack of resources to gather content or to post content ndash Lack of acumen on what to TweetPost or how to TweetPost ndash Lack of Tools to deliver content to their customer communities

How can Social Media for Avaya CSP help ndash Consistent delivery of Social Media Content (TweetsPosts)

ndash Content will include Unified Communications Contact Center Networking and Thought Leadership 1 ndash 2 posts per day

ndash Once activated the system can automatically push TweetsPosts out to your community We do the heavy lifting for you

ndash No expertise needed ndash it will be done automatically for you ndash The Avaya Content Syndication infrastructure will be used to

drive the discussion for you ndash Itrsquos FREE

copy 2013 Avaya Inc All rights reserved 47

Social Media with Avaya Content Syndication ndash What is the program What is Social Media for Avaya Content Syndication (CSP)

ndash Expansion of Avaya CSP to utilize the new Social Media tool ndash Social Media content will be regularly made available to TweetPost to your partners ndash Avaya will ldquoTweetrdquo on your behalf The Tweet will go out from your Twitter account so it will engage your

customers in the conversation ndash Links in the Tweet will drive customers to the Avaya Content Syndication page on YOUR Website ndash Support for Twitter now with LinkedIn and FaceBook in June

Why should Partners use this offer ndash Leverage social media to connect and engage your audience online ndash Serve as a command center for Avaya social media communications ndash Drive access to great content for your customers ndash Greatly increase Social Media traffic ndash Further build your brand identity and enable you to be viewed as a subject matter expert in the social media

environment ndash Enhance your brand by contributing to and learning from conversations your customers are having online ndash Highly cost-effective complement to any marketing strategy (Free) ndash Generate leads through the utilization of the Avaya Content Syndication program

How do you get access ndash To access the Social Media module you as a current Avaya Content Syndication user will need to go into the

system and authorize access The process will take you less than five minutes and you will have immediate access to the tool for FREE As you know the link to the site is wwwavayacomcsp

copy 2013 Avaya Inc All rights reserved 48

Social Media ndash Authorizing Tweets To approve a tweet

ndash Click on the ldquoSocial Contentrdquo tab from the top navigation bar

ndash Tweets in gray have not yet been published to your twitter account Once a tweet is published to your twitter account the tweet will show in red

ndash Click the un-published tweet to review the content and publish

To publish the tweet ndash simply check the ldquoPublish to

channel nowrdquo option and then click ldquoSave and Closerdquo

ndash You should then see the tweet appear in your Twitter feed

copy 2011 Avaya Inc All rights reserved

49

New MarketLeaders Branding Kit Fully customizable options

Option 1 (tablecloth plaque pull-up banner) ndash Partner price = $800

Option 2 (cell phone battery chargers) ndash Quantity of 50-100 ndash Partner price will vary by quantity (starting at $670)

50 discount on stocked Branding Kit ndash 3 times 5 banner ndash 11 times 18 desktop banner ndash 9 times 12 and 3 times 5 signs ndash 1-GB USB drive ndash 5 mouse pads ndash 15 executive pens ndash 25 4 times 3 notepads ndash 22 duffle bag ndash 8 table cover

Limited quantities available for Silver Gold and Platinum Kits Partner Price $500 $250

Marketing Reminders

Register for the next Getting Started with Avaya Marketing Webinar to learn all about our Marketing Programs ndash Wednesday May 14th 200 ndash 300 est to learn abouthellip Partner Marketing Central ndash Free ready to use customizable marketing collateral and helpful resources designed to help you drive leads MarketLeaders ndash Affordable turnkey marketing programs to fill your pipeline Content Syndication - Free real time Avaya product information directly to your web site

Links for registrations to come in follow-up email

What is PMC A FREE self-service website to help Avaya channel partners create and execute marketing campaign materials to support lead generation activities increase sales funnels and drive greater revenue

PLAN-EXPLORE-EXECUTE bullMarketing Planning guides and templates

bullReady made multi touch campaigns bullSales OFT files

bullTelemarketing scripts bullPosters print ads and online banners

bullEnewsletter emails and downloadable articles bullEvent and Seminar in a Box

bullLead notification and reporting bullEnhanced customization

bullCo-branded banners and landing pages bullEnhanced reporting and analytics

bullCRM Integration bullSocial Media integration bullLibrary search function

bullSite map PMC User Experience in 7 languages and all

materials in English Spanish and Portuguese and some in French Dutch Italian German and

Russian

52

Stay informed about events news and program updates bull ldquoLikerdquo the Avaya MarketLeaders Facebook page

Connect and Share

VISIT wwwavayamarketleaderscom

CALL 855-AVAYA-ML [(855) 282-9265]

EMAIL AvayaMLglgcom

  • Slide Number 1
  • Slide Number 2
  • Slide Number 3
  • UCampC
  • UCampC
  • Vertical Campaign All portfolios
  • Customer Experience
  • Customer Experience
  • Your Action
  • Slide Number 10
  • Networking Campaigns
  • NetworkingQ2 Webinar
  • Networking New Campaign
  • Small Midmarket BusinessCampaign
  • Small Midmarket BusinessNew Campaign
  • Small Midmarket Business New Campaign
  • Next Steps
  • Slide Number 18
  • Slide Number 19
  • Why we do demoshellip
  • What is the real value of a demo
  • Not All Demos Are Equal
  • Picking The Right Demo
  • Some Examples Of Demo Resources
  • Matching The Demo To The Sales Cycle
  • Matching The Demo To The Sales Cycle
  • Slide Number 27
  • 3Up Program For Demo Success
  • 3Up Demo Coaching
  • 3Up On Partner Portal
  • Get Started Today
  • Sign Up Site
  • Quick Examle - Use A Winning Strategy
  • Next Steps For Partners
  • Slide Number 35
  • Slide Number 36
  • Please Join Us for our One Source monthly Content review
  • ONE SOURCE ndash GTM Summary Template
  • Slide Number 39
  • Slide Number 40
  • Slide Number 41
  • Avaya Connect Partner Appreciation KitCustomizable materials available on Partner Marketing Central
  • Slide Number 43
  • Slide Number 44
  • Why should you register for Content Syndication NOW
  • Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP
  • Social Media with Avaya Content Syndication ndash What is the program
  • Social Media ndash Authorizing Tweets
  • New MarketLeaders Branding Kit
  • Marketing Reminders
  • Slide Number 51
  • Connect and Share
  • 13VISIT wwwavayamarketleaderscomCALL 855-AVAYA-ML [(855) 282-9265]EMAIL AvayaMLglgcom
Page 24: Kathleen Ryan Kathy Innvar Denise Cappuccio Bob Zimmerer ... · May 8, 2014 . Agenda • Welcome - Kathleen Ryan • Spring ahead of your competition with these Enterprise Campaigns

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Some Examples Of Demo Resources Animated PPT

Videos

DemoAvaya

Virtualized Demos

Demo Kits

Lab Demos

EBCCBC

Trials

Increasing Com

plexity

Greater ldquoR

ealismrdquo

Increasing Cost

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Matching The Demo To The Sales Cycle Save more technical or customized demos for later in the sales cycle

Technical Depth

Cus

tom

izat

ion

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Matching The Demo To The Sales Cycle Save more technical or customized demos for later in the sales cycle

Technical Depth

Cus

tom

izat

ion

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Presentation Title

Presenter Name(s) Job Title Date

New Program Launch

27

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

3Up Program For Demo Success Sign Up ndash Commit

Plan with your customerpartner Commit to a great demo experience

Set Up ndash Prepare Match the best demo Configure devices and test

Step Up ndash Execute Practice your demo Practice telling your story

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

3Up Demo Coaching New Program Concept

Avaya ldquopanel of expertsrdquo will provide specific demo feedback to partners to help them enhance their demo presentation and win the deal

Partner Benefit Get demo feedback from Avaya experts Practice your demo in a safe environment

Partner Requirements Current Avaya certification Opportunity with a demo presentation looming

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

30 copy 2014 Avaya Inc Avaya ndash Confidential amp Proprietary Do not duplicate publish or distribute further without the express written permission of Avaya

3Up On Partner Portal

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Get Started Today

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Sign Up Site Global Coverage

US amp Canada Now EU CALA Soon GGM APAC Next

Avaya Connect Support Medal Requirement Expert Specializations

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Quick Examle - Use A Winning Strategy Show How Solution Supports Customer Goals

Demo a simple solution example (scenario)

Verify Validate Review

Use QampA to discover customer needs

Customer leads deeper demos (product)

Scenario Demo

Q amp A

Product Demos

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Next Steps For Partners Start Using 3Up Method

A Winning Demo Strategy rArr Checklists amp Scenarios

Leverage Avaya Demo Resources amp Best Practices

Try New Tips amp Tricks To Improve Your Demos

Register For A 3Up Coaching Session

Pick An Opportunity And Get Started

April 2014 PCC Spring 2014 Conference April 27 ndash May 1 2014 Dallas TX wwwpccamericasorg Twitter PCCAmericas

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

EASE OF DOING BUSINESS FROM OPPORTUNITY TO ORDER

Including One Source Evolution

Susan Taylor Avaya One Source Global Program Manager May 8 2014

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 37

Please Join Us for our One Source monthly Content review

Avaya One Source continues to streamline Avaya channel processes and tools with a roadmap of upcoming improvements Partners and Avaya associates should plan to attend this monthly webcast to gain advance notice of the capabilities that are planned and the impacts these will have on your systems interfaces and workflows Add these monthly webcasts to your calendar May 15 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIzAAOampId=a3j30000000KzgQAAS June 12 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ4AAOampId=a3j30000000KzgQAAS July 17 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ9AAOampId=a3j30000000KzgQAAS May 14 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIVAA4ampId=a3j30000000KzgQAAS June 11 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIaAAOampId=a3j30000000KzgQAAS July 16 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIfAAOampId=a3j30000000KzgQAAS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 38

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

PRODUCT OFFERS

MARKETING PROMOTIONS

B2B WEB SERVICES

PRICING

SYSTEM CHANGES

OTHERhelliphellip

ONE SOURCE ndash GTM Summary Template

bull SINGLE GTM RELEASE CONTENT EACH MONTH OF ALL CHANGES

bull ALL OFFERS NEED TO BE SALESPARTNERDISTRIBUTOR-FRIENDLY AT POINT OF LAUNCH

bull ALIGNMENT TO LIFECYCLE MANAGEMENT CHANGES

bull PROVIDE 60-DAY ADVANCE NOTIFICATION OF CHANGES TO SUPPORT YOUR READINESS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 39

May 2014 Avaya One Source (A1S) Content

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 40

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

Networking to Red for US and Canada Transfer of Networking portfolio from Blue supply chain to Red supply chain

Support for Select Partner Product Codes (SPP) SPP List pricing in OneSource Vendors Suggested Retail Price AVAYA net pricing to Distributor via automated discounting SPP Distributor sell price to Partners can be managed via OneSource Selling Price Admin

EC Admin - Performance improvements in the Price List Admin functionality iePrice List Admin Page Load Selling Price Upload Also Error page enhancements

EC Data - Show friendly error page to external users

MARKETING PROMOTIONS

Transition plan for Marketing promotions Any valid promotion approval generated by the legacy promotion processes will be accepted

for order submittal up to May 30 2014 subject to compliance with approval terms As of June 1 2014 the only acceptable method of submitting a promotion claim (for those

promotions available on One Source MPM) will be for orders with promotional codes and approvals generated by the One Source toolset via the Marketing Promotions Module (MPM)

Details on all available promotions available from the following link

B2B WEB SERVICES

B2B Web Services is a service available to Distributers More information in detailed section of this presentation

Next available window for Distributer activation is June 2014

PRICING

Several Price Increases Decreases and NPI ndash captured in the 60 day (for price increases) and 7 day (for price decreases) price notifications

$001 codes moving to MPG 1Z Canada Fx rate change

May 2014 GTM Content Summary

Kathleen Ryan

Marketing Programs kryan1avayacom

AvayaPowerHour

Marketing Program News and Reminders

copy 2011 Avaya Inc All rights reserved 42

Avaya Connect Partner Appreciation Kit Customizable materials available on Partner Marketing Central Certificate

HTML and OFT Emails

Social blog posts

Thank you letter

Downloadable logos and esignature

Why should you register for Content Syndication NOW

bullWill take you 10 minutes or less to set up bull All content resides on your web site bullEnhance your site with very rich content for your customers to see including an extensive collections of videos whitepapers and brochures bullCapture leads within the syndicated experience and send them directly to you bullKeep your Avaya product information accurate and current 100 of the time

copy 2013 Avaya Inc All rights reserved 46

Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP

Why do partners have limited Social Media activities ndash Lack of Content to Tweet or Post ndash Lack of resources to gather content or to post content ndash Lack of acumen on what to TweetPost or how to TweetPost ndash Lack of Tools to deliver content to their customer communities

How can Social Media for Avaya CSP help ndash Consistent delivery of Social Media Content (TweetsPosts)

ndash Content will include Unified Communications Contact Center Networking and Thought Leadership 1 ndash 2 posts per day

ndash Once activated the system can automatically push TweetsPosts out to your community We do the heavy lifting for you

ndash No expertise needed ndash it will be done automatically for you ndash The Avaya Content Syndication infrastructure will be used to

drive the discussion for you ndash Itrsquos FREE

copy 2013 Avaya Inc All rights reserved 47

Social Media with Avaya Content Syndication ndash What is the program What is Social Media for Avaya Content Syndication (CSP)

ndash Expansion of Avaya CSP to utilize the new Social Media tool ndash Social Media content will be regularly made available to TweetPost to your partners ndash Avaya will ldquoTweetrdquo on your behalf The Tweet will go out from your Twitter account so it will engage your

customers in the conversation ndash Links in the Tweet will drive customers to the Avaya Content Syndication page on YOUR Website ndash Support for Twitter now with LinkedIn and FaceBook in June

Why should Partners use this offer ndash Leverage social media to connect and engage your audience online ndash Serve as a command center for Avaya social media communications ndash Drive access to great content for your customers ndash Greatly increase Social Media traffic ndash Further build your brand identity and enable you to be viewed as a subject matter expert in the social media

environment ndash Enhance your brand by contributing to and learning from conversations your customers are having online ndash Highly cost-effective complement to any marketing strategy (Free) ndash Generate leads through the utilization of the Avaya Content Syndication program

How do you get access ndash To access the Social Media module you as a current Avaya Content Syndication user will need to go into the

system and authorize access The process will take you less than five minutes and you will have immediate access to the tool for FREE As you know the link to the site is wwwavayacomcsp

copy 2013 Avaya Inc All rights reserved 48

Social Media ndash Authorizing Tweets To approve a tweet

ndash Click on the ldquoSocial Contentrdquo tab from the top navigation bar

ndash Tweets in gray have not yet been published to your twitter account Once a tweet is published to your twitter account the tweet will show in red

ndash Click the un-published tweet to review the content and publish

To publish the tweet ndash simply check the ldquoPublish to

channel nowrdquo option and then click ldquoSave and Closerdquo

ndash You should then see the tweet appear in your Twitter feed

copy 2011 Avaya Inc All rights reserved

49

New MarketLeaders Branding Kit Fully customizable options

Option 1 (tablecloth plaque pull-up banner) ndash Partner price = $800

Option 2 (cell phone battery chargers) ndash Quantity of 50-100 ndash Partner price will vary by quantity (starting at $670)

50 discount on stocked Branding Kit ndash 3 times 5 banner ndash 11 times 18 desktop banner ndash 9 times 12 and 3 times 5 signs ndash 1-GB USB drive ndash 5 mouse pads ndash 15 executive pens ndash 25 4 times 3 notepads ndash 22 duffle bag ndash 8 table cover

Limited quantities available for Silver Gold and Platinum Kits Partner Price $500 $250

Marketing Reminders

Register for the next Getting Started with Avaya Marketing Webinar to learn all about our Marketing Programs ndash Wednesday May 14th 200 ndash 300 est to learn abouthellip Partner Marketing Central ndash Free ready to use customizable marketing collateral and helpful resources designed to help you drive leads MarketLeaders ndash Affordable turnkey marketing programs to fill your pipeline Content Syndication - Free real time Avaya product information directly to your web site

Links for registrations to come in follow-up email

What is PMC A FREE self-service website to help Avaya channel partners create and execute marketing campaign materials to support lead generation activities increase sales funnels and drive greater revenue

PLAN-EXPLORE-EXECUTE bullMarketing Planning guides and templates

bullReady made multi touch campaigns bullSales OFT files

bullTelemarketing scripts bullPosters print ads and online banners

bullEnewsletter emails and downloadable articles bullEvent and Seminar in a Box

bullLead notification and reporting bullEnhanced customization

bullCo-branded banners and landing pages bullEnhanced reporting and analytics

bullCRM Integration bullSocial Media integration bullLibrary search function

bullSite map PMC User Experience in 7 languages and all

materials in English Spanish and Portuguese and some in French Dutch Italian German and

Russian

52

Stay informed about events news and program updates bull ldquoLikerdquo the Avaya MarketLeaders Facebook page

Connect and Share

VISIT wwwavayamarketleaderscom

CALL 855-AVAYA-ML [(855) 282-9265]

EMAIL AvayaMLglgcom

  • Slide Number 1
  • Slide Number 2
  • Slide Number 3
  • UCampC
  • UCampC
  • Vertical Campaign All portfolios
  • Customer Experience
  • Customer Experience
  • Your Action
  • Slide Number 10
  • Networking Campaigns
  • NetworkingQ2 Webinar
  • Networking New Campaign
  • Small Midmarket BusinessCampaign
  • Small Midmarket BusinessNew Campaign
  • Small Midmarket Business New Campaign
  • Next Steps
  • Slide Number 18
  • Slide Number 19
  • Why we do demoshellip
  • What is the real value of a demo
  • Not All Demos Are Equal
  • Picking The Right Demo
  • Some Examples Of Demo Resources
  • Matching The Demo To The Sales Cycle
  • Matching The Demo To The Sales Cycle
  • Slide Number 27
  • 3Up Program For Demo Success
  • 3Up Demo Coaching
  • 3Up On Partner Portal
  • Get Started Today
  • Sign Up Site
  • Quick Examle - Use A Winning Strategy
  • Next Steps For Partners
  • Slide Number 35
  • Slide Number 36
  • Please Join Us for our One Source monthly Content review
  • ONE SOURCE ndash GTM Summary Template
  • Slide Number 39
  • Slide Number 40
  • Slide Number 41
  • Avaya Connect Partner Appreciation KitCustomizable materials available on Partner Marketing Central
  • Slide Number 43
  • Slide Number 44
  • Why should you register for Content Syndication NOW
  • Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP
  • Social Media with Avaya Content Syndication ndash What is the program
  • Social Media ndash Authorizing Tweets
  • New MarketLeaders Branding Kit
  • Marketing Reminders
  • Slide Number 51
  • Connect and Share
  • 13VISIT wwwavayamarketleaderscomCALL 855-AVAYA-ML [(855) 282-9265]EMAIL AvayaMLglgcom
Page 25: Kathleen Ryan Kathy Innvar Denise Cappuccio Bob Zimmerer ... · May 8, 2014 . Agenda • Welcome - Kathleen Ryan • Spring ahead of your competition with these Enterprise Campaigns

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Matching The Demo To The Sales Cycle Save more technical or customized demos for later in the sales cycle

Technical Depth

Cus

tom

izat

ion

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Matching The Demo To The Sales Cycle Save more technical or customized demos for later in the sales cycle

Technical Depth

Cus

tom

izat

ion

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Presentation Title

Presenter Name(s) Job Title Date

New Program Launch

27

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

3Up Program For Demo Success Sign Up ndash Commit

Plan with your customerpartner Commit to a great demo experience

Set Up ndash Prepare Match the best demo Configure devices and test

Step Up ndash Execute Practice your demo Practice telling your story

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

3Up Demo Coaching New Program Concept

Avaya ldquopanel of expertsrdquo will provide specific demo feedback to partners to help them enhance their demo presentation and win the deal

Partner Benefit Get demo feedback from Avaya experts Practice your demo in a safe environment

Partner Requirements Current Avaya certification Opportunity with a demo presentation looming

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

30 copy 2014 Avaya Inc Avaya ndash Confidential amp Proprietary Do not duplicate publish or distribute further without the express written permission of Avaya

3Up On Partner Portal

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Get Started Today

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Sign Up Site Global Coverage

US amp Canada Now EU CALA Soon GGM APAC Next

Avaya Connect Support Medal Requirement Expert Specializations

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Quick Examle - Use A Winning Strategy Show How Solution Supports Customer Goals

Demo a simple solution example (scenario)

Verify Validate Review

Use QampA to discover customer needs

Customer leads deeper demos (product)

Scenario Demo

Q amp A

Product Demos

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Next Steps For Partners Start Using 3Up Method

A Winning Demo Strategy rArr Checklists amp Scenarios

Leverage Avaya Demo Resources amp Best Practices

Try New Tips amp Tricks To Improve Your Demos

Register For A 3Up Coaching Session

Pick An Opportunity And Get Started

April 2014 PCC Spring 2014 Conference April 27 ndash May 1 2014 Dallas TX wwwpccamericasorg Twitter PCCAmericas

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

EASE OF DOING BUSINESS FROM OPPORTUNITY TO ORDER

Including One Source Evolution

Susan Taylor Avaya One Source Global Program Manager May 8 2014

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 37

Please Join Us for our One Source monthly Content review

Avaya One Source continues to streamline Avaya channel processes and tools with a roadmap of upcoming improvements Partners and Avaya associates should plan to attend this monthly webcast to gain advance notice of the capabilities that are planned and the impacts these will have on your systems interfaces and workflows Add these monthly webcasts to your calendar May 15 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIzAAOampId=a3j30000000KzgQAAS June 12 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ4AAOampId=a3j30000000KzgQAAS July 17 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ9AAOampId=a3j30000000KzgQAAS May 14 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIVAA4ampId=a3j30000000KzgQAAS June 11 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIaAAOampId=a3j30000000KzgQAAS July 16 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIfAAOampId=a3j30000000KzgQAAS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 38

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

PRODUCT OFFERS

MARKETING PROMOTIONS

B2B WEB SERVICES

PRICING

SYSTEM CHANGES

OTHERhelliphellip

ONE SOURCE ndash GTM Summary Template

bull SINGLE GTM RELEASE CONTENT EACH MONTH OF ALL CHANGES

bull ALL OFFERS NEED TO BE SALESPARTNERDISTRIBUTOR-FRIENDLY AT POINT OF LAUNCH

bull ALIGNMENT TO LIFECYCLE MANAGEMENT CHANGES

bull PROVIDE 60-DAY ADVANCE NOTIFICATION OF CHANGES TO SUPPORT YOUR READINESS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 39

May 2014 Avaya One Source (A1S) Content

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 40

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

Networking to Red for US and Canada Transfer of Networking portfolio from Blue supply chain to Red supply chain

Support for Select Partner Product Codes (SPP) SPP List pricing in OneSource Vendors Suggested Retail Price AVAYA net pricing to Distributor via automated discounting SPP Distributor sell price to Partners can be managed via OneSource Selling Price Admin

EC Admin - Performance improvements in the Price List Admin functionality iePrice List Admin Page Load Selling Price Upload Also Error page enhancements

EC Data - Show friendly error page to external users

MARKETING PROMOTIONS

Transition plan for Marketing promotions Any valid promotion approval generated by the legacy promotion processes will be accepted

for order submittal up to May 30 2014 subject to compliance with approval terms As of June 1 2014 the only acceptable method of submitting a promotion claim (for those

promotions available on One Source MPM) will be for orders with promotional codes and approvals generated by the One Source toolset via the Marketing Promotions Module (MPM)

Details on all available promotions available from the following link

B2B WEB SERVICES

B2B Web Services is a service available to Distributers More information in detailed section of this presentation

Next available window for Distributer activation is June 2014

PRICING

Several Price Increases Decreases and NPI ndash captured in the 60 day (for price increases) and 7 day (for price decreases) price notifications

$001 codes moving to MPG 1Z Canada Fx rate change

May 2014 GTM Content Summary

Kathleen Ryan

Marketing Programs kryan1avayacom

AvayaPowerHour

Marketing Program News and Reminders

copy 2011 Avaya Inc All rights reserved 42

Avaya Connect Partner Appreciation Kit Customizable materials available on Partner Marketing Central Certificate

HTML and OFT Emails

Social blog posts

Thank you letter

Downloadable logos and esignature

Why should you register for Content Syndication NOW

bullWill take you 10 minutes or less to set up bull All content resides on your web site bullEnhance your site with very rich content for your customers to see including an extensive collections of videos whitepapers and brochures bullCapture leads within the syndicated experience and send them directly to you bullKeep your Avaya product information accurate and current 100 of the time

copy 2013 Avaya Inc All rights reserved 46

Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP

Why do partners have limited Social Media activities ndash Lack of Content to Tweet or Post ndash Lack of resources to gather content or to post content ndash Lack of acumen on what to TweetPost or how to TweetPost ndash Lack of Tools to deliver content to their customer communities

How can Social Media for Avaya CSP help ndash Consistent delivery of Social Media Content (TweetsPosts)

ndash Content will include Unified Communications Contact Center Networking and Thought Leadership 1 ndash 2 posts per day

ndash Once activated the system can automatically push TweetsPosts out to your community We do the heavy lifting for you

ndash No expertise needed ndash it will be done automatically for you ndash The Avaya Content Syndication infrastructure will be used to

drive the discussion for you ndash Itrsquos FREE

copy 2013 Avaya Inc All rights reserved 47

Social Media with Avaya Content Syndication ndash What is the program What is Social Media for Avaya Content Syndication (CSP)

ndash Expansion of Avaya CSP to utilize the new Social Media tool ndash Social Media content will be regularly made available to TweetPost to your partners ndash Avaya will ldquoTweetrdquo on your behalf The Tweet will go out from your Twitter account so it will engage your

customers in the conversation ndash Links in the Tweet will drive customers to the Avaya Content Syndication page on YOUR Website ndash Support for Twitter now with LinkedIn and FaceBook in June

Why should Partners use this offer ndash Leverage social media to connect and engage your audience online ndash Serve as a command center for Avaya social media communications ndash Drive access to great content for your customers ndash Greatly increase Social Media traffic ndash Further build your brand identity and enable you to be viewed as a subject matter expert in the social media

environment ndash Enhance your brand by contributing to and learning from conversations your customers are having online ndash Highly cost-effective complement to any marketing strategy (Free) ndash Generate leads through the utilization of the Avaya Content Syndication program

How do you get access ndash To access the Social Media module you as a current Avaya Content Syndication user will need to go into the

system and authorize access The process will take you less than five minutes and you will have immediate access to the tool for FREE As you know the link to the site is wwwavayacomcsp

copy 2013 Avaya Inc All rights reserved 48

Social Media ndash Authorizing Tweets To approve a tweet

ndash Click on the ldquoSocial Contentrdquo tab from the top navigation bar

ndash Tweets in gray have not yet been published to your twitter account Once a tweet is published to your twitter account the tweet will show in red

ndash Click the un-published tweet to review the content and publish

To publish the tweet ndash simply check the ldquoPublish to

channel nowrdquo option and then click ldquoSave and Closerdquo

ndash You should then see the tweet appear in your Twitter feed

copy 2011 Avaya Inc All rights reserved

49

New MarketLeaders Branding Kit Fully customizable options

Option 1 (tablecloth plaque pull-up banner) ndash Partner price = $800

Option 2 (cell phone battery chargers) ndash Quantity of 50-100 ndash Partner price will vary by quantity (starting at $670)

50 discount on stocked Branding Kit ndash 3 times 5 banner ndash 11 times 18 desktop banner ndash 9 times 12 and 3 times 5 signs ndash 1-GB USB drive ndash 5 mouse pads ndash 15 executive pens ndash 25 4 times 3 notepads ndash 22 duffle bag ndash 8 table cover

Limited quantities available for Silver Gold and Platinum Kits Partner Price $500 $250

Marketing Reminders

Register for the next Getting Started with Avaya Marketing Webinar to learn all about our Marketing Programs ndash Wednesday May 14th 200 ndash 300 est to learn abouthellip Partner Marketing Central ndash Free ready to use customizable marketing collateral and helpful resources designed to help you drive leads MarketLeaders ndash Affordable turnkey marketing programs to fill your pipeline Content Syndication - Free real time Avaya product information directly to your web site

Links for registrations to come in follow-up email

What is PMC A FREE self-service website to help Avaya channel partners create and execute marketing campaign materials to support lead generation activities increase sales funnels and drive greater revenue

PLAN-EXPLORE-EXECUTE bullMarketing Planning guides and templates

bullReady made multi touch campaigns bullSales OFT files

bullTelemarketing scripts bullPosters print ads and online banners

bullEnewsletter emails and downloadable articles bullEvent and Seminar in a Box

bullLead notification and reporting bullEnhanced customization

bullCo-branded banners and landing pages bullEnhanced reporting and analytics

bullCRM Integration bullSocial Media integration bullLibrary search function

bullSite map PMC User Experience in 7 languages and all

materials in English Spanish and Portuguese and some in French Dutch Italian German and

Russian

52

Stay informed about events news and program updates bull ldquoLikerdquo the Avaya MarketLeaders Facebook page

Connect and Share

VISIT wwwavayamarketleaderscom

CALL 855-AVAYA-ML [(855) 282-9265]

EMAIL AvayaMLglgcom

  • Slide Number 1
  • Slide Number 2
  • Slide Number 3
  • UCampC
  • UCampC
  • Vertical Campaign All portfolios
  • Customer Experience
  • Customer Experience
  • Your Action
  • Slide Number 10
  • Networking Campaigns
  • NetworkingQ2 Webinar
  • Networking New Campaign
  • Small Midmarket BusinessCampaign
  • Small Midmarket BusinessNew Campaign
  • Small Midmarket Business New Campaign
  • Next Steps
  • Slide Number 18
  • Slide Number 19
  • Why we do demoshellip
  • What is the real value of a demo
  • Not All Demos Are Equal
  • Picking The Right Demo
  • Some Examples Of Demo Resources
  • Matching The Demo To The Sales Cycle
  • Matching The Demo To The Sales Cycle
  • Slide Number 27
  • 3Up Program For Demo Success
  • 3Up Demo Coaching
  • 3Up On Partner Portal
  • Get Started Today
  • Sign Up Site
  • Quick Examle - Use A Winning Strategy
  • Next Steps For Partners
  • Slide Number 35
  • Slide Number 36
  • Please Join Us for our One Source monthly Content review
  • ONE SOURCE ndash GTM Summary Template
  • Slide Number 39
  • Slide Number 40
  • Slide Number 41
  • Avaya Connect Partner Appreciation KitCustomizable materials available on Partner Marketing Central
  • Slide Number 43
  • Slide Number 44
  • Why should you register for Content Syndication NOW
  • Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP
  • Social Media with Avaya Content Syndication ndash What is the program
  • Social Media ndash Authorizing Tweets
  • New MarketLeaders Branding Kit
  • Marketing Reminders
  • Slide Number 51
  • Connect and Share
  • 13VISIT wwwavayamarketleaderscomCALL 855-AVAYA-ML [(855) 282-9265]EMAIL AvayaMLglgcom
Page 26: Kathleen Ryan Kathy Innvar Denise Cappuccio Bob Zimmerer ... · May 8, 2014 . Agenda • Welcome - Kathleen Ryan • Spring ahead of your competition with these Enterprise Campaigns

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Matching The Demo To The Sales Cycle Save more technical or customized demos for later in the sales cycle

Technical Depth

Cus

tom

izat

ion

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Presentation Title

Presenter Name(s) Job Title Date

New Program Launch

27

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

3Up Program For Demo Success Sign Up ndash Commit

Plan with your customerpartner Commit to a great demo experience

Set Up ndash Prepare Match the best demo Configure devices and test

Step Up ndash Execute Practice your demo Practice telling your story

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

3Up Demo Coaching New Program Concept

Avaya ldquopanel of expertsrdquo will provide specific demo feedback to partners to help them enhance their demo presentation and win the deal

Partner Benefit Get demo feedback from Avaya experts Practice your demo in a safe environment

Partner Requirements Current Avaya certification Opportunity with a demo presentation looming

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

30 copy 2014 Avaya Inc Avaya ndash Confidential amp Proprietary Do not duplicate publish or distribute further without the express written permission of Avaya

3Up On Partner Portal

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Get Started Today

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Sign Up Site Global Coverage

US amp Canada Now EU CALA Soon GGM APAC Next

Avaya Connect Support Medal Requirement Expert Specializations

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Quick Examle - Use A Winning Strategy Show How Solution Supports Customer Goals

Demo a simple solution example (scenario)

Verify Validate Review

Use QampA to discover customer needs

Customer leads deeper demos (product)

Scenario Demo

Q amp A

Product Demos

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Next Steps For Partners Start Using 3Up Method

A Winning Demo Strategy rArr Checklists amp Scenarios

Leverage Avaya Demo Resources amp Best Practices

Try New Tips amp Tricks To Improve Your Demos

Register For A 3Up Coaching Session

Pick An Opportunity And Get Started

April 2014 PCC Spring 2014 Conference April 27 ndash May 1 2014 Dallas TX wwwpccamericasorg Twitter PCCAmericas

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

EASE OF DOING BUSINESS FROM OPPORTUNITY TO ORDER

Including One Source Evolution

Susan Taylor Avaya One Source Global Program Manager May 8 2014

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 37

Please Join Us for our One Source monthly Content review

Avaya One Source continues to streamline Avaya channel processes and tools with a roadmap of upcoming improvements Partners and Avaya associates should plan to attend this monthly webcast to gain advance notice of the capabilities that are planned and the impacts these will have on your systems interfaces and workflows Add these monthly webcasts to your calendar May 15 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIzAAOampId=a3j30000000KzgQAAS June 12 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ4AAOampId=a3j30000000KzgQAAS July 17 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ9AAOampId=a3j30000000KzgQAAS May 14 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIVAA4ampId=a3j30000000KzgQAAS June 11 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIaAAOampId=a3j30000000KzgQAAS July 16 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIfAAOampId=a3j30000000KzgQAAS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 38

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

PRODUCT OFFERS

MARKETING PROMOTIONS

B2B WEB SERVICES

PRICING

SYSTEM CHANGES

OTHERhelliphellip

ONE SOURCE ndash GTM Summary Template

bull SINGLE GTM RELEASE CONTENT EACH MONTH OF ALL CHANGES

bull ALL OFFERS NEED TO BE SALESPARTNERDISTRIBUTOR-FRIENDLY AT POINT OF LAUNCH

bull ALIGNMENT TO LIFECYCLE MANAGEMENT CHANGES

bull PROVIDE 60-DAY ADVANCE NOTIFICATION OF CHANGES TO SUPPORT YOUR READINESS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 39

May 2014 Avaya One Source (A1S) Content

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 40

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

Networking to Red for US and Canada Transfer of Networking portfolio from Blue supply chain to Red supply chain

Support for Select Partner Product Codes (SPP) SPP List pricing in OneSource Vendors Suggested Retail Price AVAYA net pricing to Distributor via automated discounting SPP Distributor sell price to Partners can be managed via OneSource Selling Price Admin

EC Admin - Performance improvements in the Price List Admin functionality iePrice List Admin Page Load Selling Price Upload Also Error page enhancements

EC Data - Show friendly error page to external users

MARKETING PROMOTIONS

Transition plan for Marketing promotions Any valid promotion approval generated by the legacy promotion processes will be accepted

for order submittal up to May 30 2014 subject to compliance with approval terms As of June 1 2014 the only acceptable method of submitting a promotion claim (for those

promotions available on One Source MPM) will be for orders with promotional codes and approvals generated by the One Source toolset via the Marketing Promotions Module (MPM)

Details on all available promotions available from the following link

B2B WEB SERVICES

B2B Web Services is a service available to Distributers More information in detailed section of this presentation

Next available window for Distributer activation is June 2014

PRICING

Several Price Increases Decreases and NPI ndash captured in the 60 day (for price increases) and 7 day (for price decreases) price notifications

$001 codes moving to MPG 1Z Canada Fx rate change

May 2014 GTM Content Summary

Kathleen Ryan

Marketing Programs kryan1avayacom

AvayaPowerHour

Marketing Program News and Reminders

copy 2011 Avaya Inc All rights reserved 42

Avaya Connect Partner Appreciation Kit Customizable materials available on Partner Marketing Central Certificate

HTML and OFT Emails

Social blog posts

Thank you letter

Downloadable logos and esignature

Why should you register for Content Syndication NOW

bullWill take you 10 minutes or less to set up bull All content resides on your web site bullEnhance your site with very rich content for your customers to see including an extensive collections of videos whitepapers and brochures bullCapture leads within the syndicated experience and send them directly to you bullKeep your Avaya product information accurate and current 100 of the time

copy 2013 Avaya Inc All rights reserved 46

Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP

Why do partners have limited Social Media activities ndash Lack of Content to Tweet or Post ndash Lack of resources to gather content or to post content ndash Lack of acumen on what to TweetPost or how to TweetPost ndash Lack of Tools to deliver content to their customer communities

How can Social Media for Avaya CSP help ndash Consistent delivery of Social Media Content (TweetsPosts)

ndash Content will include Unified Communications Contact Center Networking and Thought Leadership 1 ndash 2 posts per day

ndash Once activated the system can automatically push TweetsPosts out to your community We do the heavy lifting for you

ndash No expertise needed ndash it will be done automatically for you ndash The Avaya Content Syndication infrastructure will be used to

drive the discussion for you ndash Itrsquos FREE

copy 2013 Avaya Inc All rights reserved 47

Social Media with Avaya Content Syndication ndash What is the program What is Social Media for Avaya Content Syndication (CSP)

ndash Expansion of Avaya CSP to utilize the new Social Media tool ndash Social Media content will be regularly made available to TweetPost to your partners ndash Avaya will ldquoTweetrdquo on your behalf The Tweet will go out from your Twitter account so it will engage your

customers in the conversation ndash Links in the Tweet will drive customers to the Avaya Content Syndication page on YOUR Website ndash Support for Twitter now with LinkedIn and FaceBook in June

Why should Partners use this offer ndash Leverage social media to connect and engage your audience online ndash Serve as a command center for Avaya social media communications ndash Drive access to great content for your customers ndash Greatly increase Social Media traffic ndash Further build your brand identity and enable you to be viewed as a subject matter expert in the social media

environment ndash Enhance your brand by contributing to and learning from conversations your customers are having online ndash Highly cost-effective complement to any marketing strategy (Free) ndash Generate leads through the utilization of the Avaya Content Syndication program

How do you get access ndash To access the Social Media module you as a current Avaya Content Syndication user will need to go into the

system and authorize access The process will take you less than five minutes and you will have immediate access to the tool for FREE As you know the link to the site is wwwavayacomcsp

copy 2013 Avaya Inc All rights reserved 48

Social Media ndash Authorizing Tweets To approve a tweet

ndash Click on the ldquoSocial Contentrdquo tab from the top navigation bar

ndash Tweets in gray have not yet been published to your twitter account Once a tweet is published to your twitter account the tweet will show in red

ndash Click the un-published tweet to review the content and publish

To publish the tweet ndash simply check the ldquoPublish to

channel nowrdquo option and then click ldquoSave and Closerdquo

ndash You should then see the tweet appear in your Twitter feed

copy 2011 Avaya Inc All rights reserved

49

New MarketLeaders Branding Kit Fully customizable options

Option 1 (tablecloth plaque pull-up banner) ndash Partner price = $800

Option 2 (cell phone battery chargers) ndash Quantity of 50-100 ndash Partner price will vary by quantity (starting at $670)

50 discount on stocked Branding Kit ndash 3 times 5 banner ndash 11 times 18 desktop banner ndash 9 times 12 and 3 times 5 signs ndash 1-GB USB drive ndash 5 mouse pads ndash 15 executive pens ndash 25 4 times 3 notepads ndash 22 duffle bag ndash 8 table cover

Limited quantities available for Silver Gold and Platinum Kits Partner Price $500 $250

Marketing Reminders

Register for the next Getting Started with Avaya Marketing Webinar to learn all about our Marketing Programs ndash Wednesday May 14th 200 ndash 300 est to learn abouthellip Partner Marketing Central ndash Free ready to use customizable marketing collateral and helpful resources designed to help you drive leads MarketLeaders ndash Affordable turnkey marketing programs to fill your pipeline Content Syndication - Free real time Avaya product information directly to your web site

Links for registrations to come in follow-up email

What is PMC A FREE self-service website to help Avaya channel partners create and execute marketing campaign materials to support lead generation activities increase sales funnels and drive greater revenue

PLAN-EXPLORE-EXECUTE bullMarketing Planning guides and templates

bullReady made multi touch campaigns bullSales OFT files

bullTelemarketing scripts bullPosters print ads and online banners

bullEnewsletter emails and downloadable articles bullEvent and Seminar in a Box

bullLead notification and reporting bullEnhanced customization

bullCo-branded banners and landing pages bullEnhanced reporting and analytics

bullCRM Integration bullSocial Media integration bullLibrary search function

bullSite map PMC User Experience in 7 languages and all

materials in English Spanish and Portuguese and some in French Dutch Italian German and

Russian

52

Stay informed about events news and program updates bull ldquoLikerdquo the Avaya MarketLeaders Facebook page

Connect and Share

VISIT wwwavayamarketleaderscom

CALL 855-AVAYA-ML [(855) 282-9265]

EMAIL AvayaMLglgcom

  • Slide Number 1
  • Slide Number 2
  • Slide Number 3
  • UCampC
  • UCampC
  • Vertical Campaign All portfolios
  • Customer Experience
  • Customer Experience
  • Your Action
  • Slide Number 10
  • Networking Campaigns
  • NetworkingQ2 Webinar
  • Networking New Campaign
  • Small Midmarket BusinessCampaign
  • Small Midmarket BusinessNew Campaign
  • Small Midmarket Business New Campaign
  • Next Steps
  • Slide Number 18
  • Slide Number 19
  • Why we do demoshellip
  • What is the real value of a demo
  • Not All Demos Are Equal
  • Picking The Right Demo
  • Some Examples Of Demo Resources
  • Matching The Demo To The Sales Cycle
  • Matching The Demo To The Sales Cycle
  • Slide Number 27
  • 3Up Program For Demo Success
  • 3Up Demo Coaching
  • 3Up On Partner Portal
  • Get Started Today
  • Sign Up Site
  • Quick Examle - Use A Winning Strategy
  • Next Steps For Partners
  • Slide Number 35
  • Slide Number 36
  • Please Join Us for our One Source monthly Content review
  • ONE SOURCE ndash GTM Summary Template
  • Slide Number 39
  • Slide Number 40
  • Slide Number 41
  • Avaya Connect Partner Appreciation KitCustomizable materials available on Partner Marketing Central
  • Slide Number 43
  • Slide Number 44
  • Why should you register for Content Syndication NOW
  • Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP
  • Social Media with Avaya Content Syndication ndash What is the program
  • Social Media ndash Authorizing Tweets
  • New MarketLeaders Branding Kit
  • Marketing Reminders
  • Slide Number 51
  • Connect and Share
  • 13VISIT wwwavayamarketleaderscomCALL 855-AVAYA-ML [(855) 282-9265]EMAIL AvayaMLglgcom
Page 27: Kathleen Ryan Kathy Innvar Denise Cappuccio Bob Zimmerer ... · May 8, 2014 . Agenda • Welcome - Kathleen Ryan • Spring ahead of your competition with these Enterprise Campaigns

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Presentation Title

Presenter Name(s) Job Title Date

New Program Launch

27

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

3Up Program For Demo Success Sign Up ndash Commit

Plan with your customerpartner Commit to a great demo experience

Set Up ndash Prepare Match the best demo Configure devices and test

Step Up ndash Execute Practice your demo Practice telling your story

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

3Up Demo Coaching New Program Concept

Avaya ldquopanel of expertsrdquo will provide specific demo feedback to partners to help them enhance their demo presentation and win the deal

Partner Benefit Get demo feedback from Avaya experts Practice your demo in a safe environment

Partner Requirements Current Avaya certification Opportunity with a demo presentation looming

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

30 copy 2014 Avaya Inc Avaya ndash Confidential amp Proprietary Do not duplicate publish or distribute further without the express written permission of Avaya

3Up On Partner Portal

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Get Started Today

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Sign Up Site Global Coverage

US amp Canada Now EU CALA Soon GGM APAC Next

Avaya Connect Support Medal Requirement Expert Specializations

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Quick Examle - Use A Winning Strategy Show How Solution Supports Customer Goals

Demo a simple solution example (scenario)

Verify Validate Review

Use QampA to discover customer needs

Customer leads deeper demos (product)

Scenario Demo

Q amp A

Product Demos

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Next Steps For Partners Start Using 3Up Method

A Winning Demo Strategy rArr Checklists amp Scenarios

Leverage Avaya Demo Resources amp Best Practices

Try New Tips amp Tricks To Improve Your Demos

Register For A 3Up Coaching Session

Pick An Opportunity And Get Started

April 2014 PCC Spring 2014 Conference April 27 ndash May 1 2014 Dallas TX wwwpccamericasorg Twitter PCCAmericas

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

EASE OF DOING BUSINESS FROM OPPORTUNITY TO ORDER

Including One Source Evolution

Susan Taylor Avaya One Source Global Program Manager May 8 2014

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 37

Please Join Us for our One Source monthly Content review

Avaya One Source continues to streamline Avaya channel processes and tools with a roadmap of upcoming improvements Partners and Avaya associates should plan to attend this monthly webcast to gain advance notice of the capabilities that are planned and the impacts these will have on your systems interfaces and workflows Add these monthly webcasts to your calendar May 15 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIzAAOampId=a3j30000000KzgQAAS June 12 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ4AAOampId=a3j30000000KzgQAAS July 17 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ9AAOampId=a3j30000000KzgQAAS May 14 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIVAA4ampId=a3j30000000KzgQAAS June 11 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIaAAOampId=a3j30000000KzgQAAS July 16 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIfAAOampId=a3j30000000KzgQAAS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 38

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

PRODUCT OFFERS

MARKETING PROMOTIONS

B2B WEB SERVICES

PRICING

SYSTEM CHANGES

OTHERhelliphellip

ONE SOURCE ndash GTM Summary Template

bull SINGLE GTM RELEASE CONTENT EACH MONTH OF ALL CHANGES

bull ALL OFFERS NEED TO BE SALESPARTNERDISTRIBUTOR-FRIENDLY AT POINT OF LAUNCH

bull ALIGNMENT TO LIFECYCLE MANAGEMENT CHANGES

bull PROVIDE 60-DAY ADVANCE NOTIFICATION OF CHANGES TO SUPPORT YOUR READINESS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 39

May 2014 Avaya One Source (A1S) Content

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 40

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

Networking to Red for US and Canada Transfer of Networking portfolio from Blue supply chain to Red supply chain

Support for Select Partner Product Codes (SPP) SPP List pricing in OneSource Vendors Suggested Retail Price AVAYA net pricing to Distributor via automated discounting SPP Distributor sell price to Partners can be managed via OneSource Selling Price Admin

EC Admin - Performance improvements in the Price List Admin functionality iePrice List Admin Page Load Selling Price Upload Also Error page enhancements

EC Data - Show friendly error page to external users

MARKETING PROMOTIONS

Transition plan for Marketing promotions Any valid promotion approval generated by the legacy promotion processes will be accepted

for order submittal up to May 30 2014 subject to compliance with approval terms As of June 1 2014 the only acceptable method of submitting a promotion claim (for those

promotions available on One Source MPM) will be for orders with promotional codes and approvals generated by the One Source toolset via the Marketing Promotions Module (MPM)

Details on all available promotions available from the following link

B2B WEB SERVICES

B2B Web Services is a service available to Distributers More information in detailed section of this presentation

Next available window for Distributer activation is June 2014

PRICING

Several Price Increases Decreases and NPI ndash captured in the 60 day (for price increases) and 7 day (for price decreases) price notifications

$001 codes moving to MPG 1Z Canada Fx rate change

May 2014 GTM Content Summary

Kathleen Ryan

Marketing Programs kryan1avayacom

AvayaPowerHour

Marketing Program News and Reminders

copy 2011 Avaya Inc All rights reserved 42

Avaya Connect Partner Appreciation Kit Customizable materials available on Partner Marketing Central Certificate

HTML and OFT Emails

Social blog posts

Thank you letter

Downloadable logos and esignature

Why should you register for Content Syndication NOW

bullWill take you 10 minutes or less to set up bull All content resides on your web site bullEnhance your site with very rich content for your customers to see including an extensive collections of videos whitepapers and brochures bullCapture leads within the syndicated experience and send them directly to you bullKeep your Avaya product information accurate and current 100 of the time

copy 2013 Avaya Inc All rights reserved 46

Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP

Why do partners have limited Social Media activities ndash Lack of Content to Tweet or Post ndash Lack of resources to gather content or to post content ndash Lack of acumen on what to TweetPost or how to TweetPost ndash Lack of Tools to deliver content to their customer communities

How can Social Media for Avaya CSP help ndash Consistent delivery of Social Media Content (TweetsPosts)

ndash Content will include Unified Communications Contact Center Networking and Thought Leadership 1 ndash 2 posts per day

ndash Once activated the system can automatically push TweetsPosts out to your community We do the heavy lifting for you

ndash No expertise needed ndash it will be done automatically for you ndash The Avaya Content Syndication infrastructure will be used to

drive the discussion for you ndash Itrsquos FREE

copy 2013 Avaya Inc All rights reserved 47

Social Media with Avaya Content Syndication ndash What is the program What is Social Media for Avaya Content Syndication (CSP)

ndash Expansion of Avaya CSP to utilize the new Social Media tool ndash Social Media content will be regularly made available to TweetPost to your partners ndash Avaya will ldquoTweetrdquo on your behalf The Tweet will go out from your Twitter account so it will engage your

customers in the conversation ndash Links in the Tweet will drive customers to the Avaya Content Syndication page on YOUR Website ndash Support for Twitter now with LinkedIn and FaceBook in June

Why should Partners use this offer ndash Leverage social media to connect and engage your audience online ndash Serve as a command center for Avaya social media communications ndash Drive access to great content for your customers ndash Greatly increase Social Media traffic ndash Further build your brand identity and enable you to be viewed as a subject matter expert in the social media

environment ndash Enhance your brand by contributing to and learning from conversations your customers are having online ndash Highly cost-effective complement to any marketing strategy (Free) ndash Generate leads through the utilization of the Avaya Content Syndication program

How do you get access ndash To access the Social Media module you as a current Avaya Content Syndication user will need to go into the

system and authorize access The process will take you less than five minutes and you will have immediate access to the tool for FREE As you know the link to the site is wwwavayacomcsp

copy 2013 Avaya Inc All rights reserved 48

Social Media ndash Authorizing Tweets To approve a tweet

ndash Click on the ldquoSocial Contentrdquo tab from the top navigation bar

ndash Tweets in gray have not yet been published to your twitter account Once a tweet is published to your twitter account the tweet will show in red

ndash Click the un-published tweet to review the content and publish

To publish the tweet ndash simply check the ldquoPublish to

channel nowrdquo option and then click ldquoSave and Closerdquo

ndash You should then see the tweet appear in your Twitter feed

copy 2011 Avaya Inc All rights reserved

49

New MarketLeaders Branding Kit Fully customizable options

Option 1 (tablecloth plaque pull-up banner) ndash Partner price = $800

Option 2 (cell phone battery chargers) ndash Quantity of 50-100 ndash Partner price will vary by quantity (starting at $670)

50 discount on stocked Branding Kit ndash 3 times 5 banner ndash 11 times 18 desktop banner ndash 9 times 12 and 3 times 5 signs ndash 1-GB USB drive ndash 5 mouse pads ndash 15 executive pens ndash 25 4 times 3 notepads ndash 22 duffle bag ndash 8 table cover

Limited quantities available for Silver Gold and Platinum Kits Partner Price $500 $250

Marketing Reminders

Register for the next Getting Started with Avaya Marketing Webinar to learn all about our Marketing Programs ndash Wednesday May 14th 200 ndash 300 est to learn abouthellip Partner Marketing Central ndash Free ready to use customizable marketing collateral and helpful resources designed to help you drive leads MarketLeaders ndash Affordable turnkey marketing programs to fill your pipeline Content Syndication - Free real time Avaya product information directly to your web site

Links for registrations to come in follow-up email

What is PMC A FREE self-service website to help Avaya channel partners create and execute marketing campaign materials to support lead generation activities increase sales funnels and drive greater revenue

PLAN-EXPLORE-EXECUTE bullMarketing Planning guides and templates

bullReady made multi touch campaigns bullSales OFT files

bullTelemarketing scripts bullPosters print ads and online banners

bullEnewsletter emails and downloadable articles bullEvent and Seminar in a Box

bullLead notification and reporting bullEnhanced customization

bullCo-branded banners and landing pages bullEnhanced reporting and analytics

bullCRM Integration bullSocial Media integration bullLibrary search function

bullSite map PMC User Experience in 7 languages and all

materials in English Spanish and Portuguese and some in French Dutch Italian German and

Russian

52

Stay informed about events news and program updates bull ldquoLikerdquo the Avaya MarketLeaders Facebook page

Connect and Share

VISIT wwwavayamarketleaderscom

CALL 855-AVAYA-ML [(855) 282-9265]

EMAIL AvayaMLglgcom

  • Slide Number 1
  • Slide Number 2
  • Slide Number 3
  • UCampC
  • UCampC
  • Vertical Campaign All portfolios
  • Customer Experience
  • Customer Experience
  • Your Action
  • Slide Number 10
  • Networking Campaigns
  • NetworkingQ2 Webinar
  • Networking New Campaign
  • Small Midmarket BusinessCampaign
  • Small Midmarket BusinessNew Campaign
  • Small Midmarket Business New Campaign
  • Next Steps
  • Slide Number 18
  • Slide Number 19
  • Why we do demoshellip
  • What is the real value of a demo
  • Not All Demos Are Equal
  • Picking The Right Demo
  • Some Examples Of Demo Resources
  • Matching The Demo To The Sales Cycle
  • Matching The Demo To The Sales Cycle
  • Slide Number 27
  • 3Up Program For Demo Success
  • 3Up Demo Coaching
  • 3Up On Partner Portal
  • Get Started Today
  • Sign Up Site
  • Quick Examle - Use A Winning Strategy
  • Next Steps For Partners
  • Slide Number 35
  • Slide Number 36
  • Please Join Us for our One Source monthly Content review
  • ONE SOURCE ndash GTM Summary Template
  • Slide Number 39
  • Slide Number 40
  • Slide Number 41
  • Avaya Connect Partner Appreciation KitCustomizable materials available on Partner Marketing Central
  • Slide Number 43
  • Slide Number 44
  • Why should you register for Content Syndication NOW
  • Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP
  • Social Media with Avaya Content Syndication ndash What is the program
  • Social Media ndash Authorizing Tweets
  • New MarketLeaders Branding Kit
  • Marketing Reminders
  • Slide Number 51
  • Connect and Share
  • 13VISIT wwwavayamarketleaderscomCALL 855-AVAYA-ML [(855) 282-9265]EMAIL AvayaMLglgcom
Page 28: Kathleen Ryan Kathy Innvar Denise Cappuccio Bob Zimmerer ... · May 8, 2014 . Agenda • Welcome - Kathleen Ryan • Spring ahead of your competition with these Enterprise Campaigns

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

3Up Program For Demo Success Sign Up ndash Commit

Plan with your customerpartner Commit to a great demo experience

Set Up ndash Prepare Match the best demo Configure devices and test

Step Up ndash Execute Practice your demo Practice telling your story

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

3Up Demo Coaching New Program Concept

Avaya ldquopanel of expertsrdquo will provide specific demo feedback to partners to help them enhance their demo presentation and win the deal

Partner Benefit Get demo feedback from Avaya experts Practice your demo in a safe environment

Partner Requirements Current Avaya certification Opportunity with a demo presentation looming

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

30 copy 2014 Avaya Inc Avaya ndash Confidential amp Proprietary Do not duplicate publish or distribute further without the express written permission of Avaya

3Up On Partner Portal

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Get Started Today

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Sign Up Site Global Coverage

US amp Canada Now EU CALA Soon GGM APAC Next

Avaya Connect Support Medal Requirement Expert Specializations

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Quick Examle - Use A Winning Strategy Show How Solution Supports Customer Goals

Demo a simple solution example (scenario)

Verify Validate Review

Use QampA to discover customer needs

Customer leads deeper demos (product)

Scenario Demo

Q amp A

Product Demos

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Next Steps For Partners Start Using 3Up Method

A Winning Demo Strategy rArr Checklists amp Scenarios

Leverage Avaya Demo Resources amp Best Practices

Try New Tips amp Tricks To Improve Your Demos

Register For A 3Up Coaching Session

Pick An Opportunity And Get Started

April 2014 PCC Spring 2014 Conference April 27 ndash May 1 2014 Dallas TX wwwpccamericasorg Twitter PCCAmericas

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

EASE OF DOING BUSINESS FROM OPPORTUNITY TO ORDER

Including One Source Evolution

Susan Taylor Avaya One Source Global Program Manager May 8 2014

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 37

Please Join Us for our One Source monthly Content review

Avaya One Source continues to streamline Avaya channel processes and tools with a roadmap of upcoming improvements Partners and Avaya associates should plan to attend this monthly webcast to gain advance notice of the capabilities that are planned and the impacts these will have on your systems interfaces and workflows Add these monthly webcasts to your calendar May 15 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIzAAOampId=a3j30000000KzgQAAS June 12 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ4AAOampId=a3j30000000KzgQAAS July 17 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ9AAOampId=a3j30000000KzgQAAS May 14 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIVAA4ampId=a3j30000000KzgQAAS June 11 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIaAAOampId=a3j30000000KzgQAAS July 16 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIfAAOampId=a3j30000000KzgQAAS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 38

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

PRODUCT OFFERS

MARKETING PROMOTIONS

B2B WEB SERVICES

PRICING

SYSTEM CHANGES

OTHERhelliphellip

ONE SOURCE ndash GTM Summary Template

bull SINGLE GTM RELEASE CONTENT EACH MONTH OF ALL CHANGES

bull ALL OFFERS NEED TO BE SALESPARTNERDISTRIBUTOR-FRIENDLY AT POINT OF LAUNCH

bull ALIGNMENT TO LIFECYCLE MANAGEMENT CHANGES

bull PROVIDE 60-DAY ADVANCE NOTIFICATION OF CHANGES TO SUPPORT YOUR READINESS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 39

May 2014 Avaya One Source (A1S) Content

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 40

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

Networking to Red for US and Canada Transfer of Networking portfolio from Blue supply chain to Red supply chain

Support for Select Partner Product Codes (SPP) SPP List pricing in OneSource Vendors Suggested Retail Price AVAYA net pricing to Distributor via automated discounting SPP Distributor sell price to Partners can be managed via OneSource Selling Price Admin

EC Admin - Performance improvements in the Price List Admin functionality iePrice List Admin Page Load Selling Price Upload Also Error page enhancements

EC Data - Show friendly error page to external users

MARKETING PROMOTIONS

Transition plan for Marketing promotions Any valid promotion approval generated by the legacy promotion processes will be accepted

for order submittal up to May 30 2014 subject to compliance with approval terms As of June 1 2014 the only acceptable method of submitting a promotion claim (for those

promotions available on One Source MPM) will be for orders with promotional codes and approvals generated by the One Source toolset via the Marketing Promotions Module (MPM)

Details on all available promotions available from the following link

B2B WEB SERVICES

B2B Web Services is a service available to Distributers More information in detailed section of this presentation

Next available window for Distributer activation is June 2014

PRICING

Several Price Increases Decreases and NPI ndash captured in the 60 day (for price increases) and 7 day (for price decreases) price notifications

$001 codes moving to MPG 1Z Canada Fx rate change

May 2014 GTM Content Summary

Kathleen Ryan

Marketing Programs kryan1avayacom

AvayaPowerHour

Marketing Program News and Reminders

copy 2011 Avaya Inc All rights reserved 42

Avaya Connect Partner Appreciation Kit Customizable materials available on Partner Marketing Central Certificate

HTML and OFT Emails

Social blog posts

Thank you letter

Downloadable logos and esignature

Why should you register for Content Syndication NOW

bullWill take you 10 minutes or less to set up bull All content resides on your web site bullEnhance your site with very rich content for your customers to see including an extensive collections of videos whitepapers and brochures bullCapture leads within the syndicated experience and send them directly to you bullKeep your Avaya product information accurate and current 100 of the time

copy 2013 Avaya Inc All rights reserved 46

Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP

Why do partners have limited Social Media activities ndash Lack of Content to Tweet or Post ndash Lack of resources to gather content or to post content ndash Lack of acumen on what to TweetPost or how to TweetPost ndash Lack of Tools to deliver content to their customer communities

How can Social Media for Avaya CSP help ndash Consistent delivery of Social Media Content (TweetsPosts)

ndash Content will include Unified Communications Contact Center Networking and Thought Leadership 1 ndash 2 posts per day

ndash Once activated the system can automatically push TweetsPosts out to your community We do the heavy lifting for you

ndash No expertise needed ndash it will be done automatically for you ndash The Avaya Content Syndication infrastructure will be used to

drive the discussion for you ndash Itrsquos FREE

copy 2013 Avaya Inc All rights reserved 47

Social Media with Avaya Content Syndication ndash What is the program What is Social Media for Avaya Content Syndication (CSP)

ndash Expansion of Avaya CSP to utilize the new Social Media tool ndash Social Media content will be regularly made available to TweetPost to your partners ndash Avaya will ldquoTweetrdquo on your behalf The Tweet will go out from your Twitter account so it will engage your

customers in the conversation ndash Links in the Tweet will drive customers to the Avaya Content Syndication page on YOUR Website ndash Support for Twitter now with LinkedIn and FaceBook in June

Why should Partners use this offer ndash Leverage social media to connect and engage your audience online ndash Serve as a command center for Avaya social media communications ndash Drive access to great content for your customers ndash Greatly increase Social Media traffic ndash Further build your brand identity and enable you to be viewed as a subject matter expert in the social media

environment ndash Enhance your brand by contributing to and learning from conversations your customers are having online ndash Highly cost-effective complement to any marketing strategy (Free) ndash Generate leads through the utilization of the Avaya Content Syndication program

How do you get access ndash To access the Social Media module you as a current Avaya Content Syndication user will need to go into the

system and authorize access The process will take you less than five minutes and you will have immediate access to the tool for FREE As you know the link to the site is wwwavayacomcsp

copy 2013 Avaya Inc All rights reserved 48

Social Media ndash Authorizing Tweets To approve a tweet

ndash Click on the ldquoSocial Contentrdquo tab from the top navigation bar

ndash Tweets in gray have not yet been published to your twitter account Once a tweet is published to your twitter account the tweet will show in red

ndash Click the un-published tweet to review the content and publish

To publish the tweet ndash simply check the ldquoPublish to

channel nowrdquo option and then click ldquoSave and Closerdquo

ndash You should then see the tweet appear in your Twitter feed

copy 2011 Avaya Inc All rights reserved

49

New MarketLeaders Branding Kit Fully customizable options

Option 1 (tablecloth plaque pull-up banner) ndash Partner price = $800

Option 2 (cell phone battery chargers) ndash Quantity of 50-100 ndash Partner price will vary by quantity (starting at $670)

50 discount on stocked Branding Kit ndash 3 times 5 banner ndash 11 times 18 desktop banner ndash 9 times 12 and 3 times 5 signs ndash 1-GB USB drive ndash 5 mouse pads ndash 15 executive pens ndash 25 4 times 3 notepads ndash 22 duffle bag ndash 8 table cover

Limited quantities available for Silver Gold and Platinum Kits Partner Price $500 $250

Marketing Reminders

Register for the next Getting Started with Avaya Marketing Webinar to learn all about our Marketing Programs ndash Wednesday May 14th 200 ndash 300 est to learn abouthellip Partner Marketing Central ndash Free ready to use customizable marketing collateral and helpful resources designed to help you drive leads MarketLeaders ndash Affordable turnkey marketing programs to fill your pipeline Content Syndication - Free real time Avaya product information directly to your web site

Links for registrations to come in follow-up email

What is PMC A FREE self-service website to help Avaya channel partners create and execute marketing campaign materials to support lead generation activities increase sales funnels and drive greater revenue

PLAN-EXPLORE-EXECUTE bullMarketing Planning guides and templates

bullReady made multi touch campaigns bullSales OFT files

bullTelemarketing scripts bullPosters print ads and online banners

bullEnewsletter emails and downloadable articles bullEvent and Seminar in a Box

bullLead notification and reporting bullEnhanced customization

bullCo-branded banners and landing pages bullEnhanced reporting and analytics

bullCRM Integration bullSocial Media integration bullLibrary search function

bullSite map PMC User Experience in 7 languages and all

materials in English Spanish and Portuguese and some in French Dutch Italian German and

Russian

52

Stay informed about events news and program updates bull ldquoLikerdquo the Avaya MarketLeaders Facebook page

Connect and Share

VISIT wwwavayamarketleaderscom

CALL 855-AVAYA-ML [(855) 282-9265]

EMAIL AvayaMLglgcom

  • Slide Number 1
  • Slide Number 2
  • Slide Number 3
  • UCampC
  • UCampC
  • Vertical Campaign All portfolios
  • Customer Experience
  • Customer Experience
  • Your Action
  • Slide Number 10
  • Networking Campaigns
  • NetworkingQ2 Webinar
  • Networking New Campaign
  • Small Midmarket BusinessCampaign
  • Small Midmarket BusinessNew Campaign
  • Small Midmarket Business New Campaign
  • Next Steps
  • Slide Number 18
  • Slide Number 19
  • Why we do demoshellip
  • What is the real value of a demo
  • Not All Demos Are Equal
  • Picking The Right Demo
  • Some Examples Of Demo Resources
  • Matching The Demo To The Sales Cycle
  • Matching The Demo To The Sales Cycle
  • Slide Number 27
  • 3Up Program For Demo Success
  • 3Up Demo Coaching
  • 3Up On Partner Portal
  • Get Started Today
  • Sign Up Site
  • Quick Examle - Use A Winning Strategy
  • Next Steps For Partners
  • Slide Number 35
  • Slide Number 36
  • Please Join Us for our One Source monthly Content review
  • ONE SOURCE ndash GTM Summary Template
  • Slide Number 39
  • Slide Number 40
  • Slide Number 41
  • Avaya Connect Partner Appreciation KitCustomizable materials available on Partner Marketing Central
  • Slide Number 43
  • Slide Number 44
  • Why should you register for Content Syndication NOW
  • Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP
  • Social Media with Avaya Content Syndication ndash What is the program
  • Social Media ndash Authorizing Tweets
  • New MarketLeaders Branding Kit
  • Marketing Reminders
  • Slide Number 51
  • Connect and Share
  • 13VISIT wwwavayamarketleaderscomCALL 855-AVAYA-ML [(855) 282-9265]EMAIL AvayaMLglgcom
Page 29: Kathleen Ryan Kathy Innvar Denise Cappuccio Bob Zimmerer ... · May 8, 2014 . Agenda • Welcome - Kathleen Ryan • Spring ahead of your competition with these Enterprise Campaigns

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

3Up Demo Coaching New Program Concept

Avaya ldquopanel of expertsrdquo will provide specific demo feedback to partners to help them enhance their demo presentation and win the deal

Partner Benefit Get demo feedback from Avaya experts Practice your demo in a safe environment

Partner Requirements Current Avaya certification Opportunity with a demo presentation looming

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

30 copy 2014 Avaya Inc Avaya ndash Confidential amp Proprietary Do not duplicate publish or distribute further without the express written permission of Avaya

3Up On Partner Portal

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Get Started Today

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Sign Up Site Global Coverage

US amp Canada Now EU CALA Soon GGM APAC Next

Avaya Connect Support Medal Requirement Expert Specializations

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Quick Examle - Use A Winning Strategy Show How Solution Supports Customer Goals

Demo a simple solution example (scenario)

Verify Validate Review

Use QampA to discover customer needs

Customer leads deeper demos (product)

Scenario Demo

Q amp A

Product Demos

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Next Steps For Partners Start Using 3Up Method

A Winning Demo Strategy rArr Checklists amp Scenarios

Leverage Avaya Demo Resources amp Best Practices

Try New Tips amp Tricks To Improve Your Demos

Register For A 3Up Coaching Session

Pick An Opportunity And Get Started

April 2014 PCC Spring 2014 Conference April 27 ndash May 1 2014 Dallas TX wwwpccamericasorg Twitter PCCAmericas

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

EASE OF DOING BUSINESS FROM OPPORTUNITY TO ORDER

Including One Source Evolution

Susan Taylor Avaya One Source Global Program Manager May 8 2014

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 37

Please Join Us for our One Source monthly Content review

Avaya One Source continues to streamline Avaya channel processes and tools with a roadmap of upcoming improvements Partners and Avaya associates should plan to attend this monthly webcast to gain advance notice of the capabilities that are planned and the impacts these will have on your systems interfaces and workflows Add these monthly webcasts to your calendar May 15 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIzAAOampId=a3j30000000KzgQAAS June 12 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ4AAOampId=a3j30000000KzgQAAS July 17 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ9AAOampId=a3j30000000KzgQAAS May 14 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIVAA4ampId=a3j30000000KzgQAAS June 11 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIaAAOampId=a3j30000000KzgQAAS July 16 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIfAAOampId=a3j30000000KzgQAAS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 38

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

PRODUCT OFFERS

MARKETING PROMOTIONS

B2B WEB SERVICES

PRICING

SYSTEM CHANGES

OTHERhelliphellip

ONE SOURCE ndash GTM Summary Template

bull SINGLE GTM RELEASE CONTENT EACH MONTH OF ALL CHANGES

bull ALL OFFERS NEED TO BE SALESPARTNERDISTRIBUTOR-FRIENDLY AT POINT OF LAUNCH

bull ALIGNMENT TO LIFECYCLE MANAGEMENT CHANGES

bull PROVIDE 60-DAY ADVANCE NOTIFICATION OF CHANGES TO SUPPORT YOUR READINESS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 39

May 2014 Avaya One Source (A1S) Content

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 40

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

Networking to Red for US and Canada Transfer of Networking portfolio from Blue supply chain to Red supply chain

Support for Select Partner Product Codes (SPP) SPP List pricing in OneSource Vendors Suggested Retail Price AVAYA net pricing to Distributor via automated discounting SPP Distributor sell price to Partners can be managed via OneSource Selling Price Admin

EC Admin - Performance improvements in the Price List Admin functionality iePrice List Admin Page Load Selling Price Upload Also Error page enhancements

EC Data - Show friendly error page to external users

MARKETING PROMOTIONS

Transition plan for Marketing promotions Any valid promotion approval generated by the legacy promotion processes will be accepted

for order submittal up to May 30 2014 subject to compliance with approval terms As of June 1 2014 the only acceptable method of submitting a promotion claim (for those

promotions available on One Source MPM) will be for orders with promotional codes and approvals generated by the One Source toolset via the Marketing Promotions Module (MPM)

Details on all available promotions available from the following link

B2B WEB SERVICES

B2B Web Services is a service available to Distributers More information in detailed section of this presentation

Next available window for Distributer activation is June 2014

PRICING

Several Price Increases Decreases and NPI ndash captured in the 60 day (for price increases) and 7 day (for price decreases) price notifications

$001 codes moving to MPG 1Z Canada Fx rate change

May 2014 GTM Content Summary

Kathleen Ryan

Marketing Programs kryan1avayacom

AvayaPowerHour

Marketing Program News and Reminders

copy 2011 Avaya Inc All rights reserved 42

Avaya Connect Partner Appreciation Kit Customizable materials available on Partner Marketing Central Certificate

HTML and OFT Emails

Social blog posts

Thank you letter

Downloadable logos and esignature

Why should you register for Content Syndication NOW

bullWill take you 10 minutes or less to set up bull All content resides on your web site bullEnhance your site with very rich content for your customers to see including an extensive collections of videos whitepapers and brochures bullCapture leads within the syndicated experience and send them directly to you bullKeep your Avaya product information accurate and current 100 of the time

copy 2013 Avaya Inc All rights reserved 46

Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP

Why do partners have limited Social Media activities ndash Lack of Content to Tweet or Post ndash Lack of resources to gather content or to post content ndash Lack of acumen on what to TweetPost or how to TweetPost ndash Lack of Tools to deliver content to their customer communities

How can Social Media for Avaya CSP help ndash Consistent delivery of Social Media Content (TweetsPosts)

ndash Content will include Unified Communications Contact Center Networking and Thought Leadership 1 ndash 2 posts per day

ndash Once activated the system can automatically push TweetsPosts out to your community We do the heavy lifting for you

ndash No expertise needed ndash it will be done automatically for you ndash The Avaya Content Syndication infrastructure will be used to

drive the discussion for you ndash Itrsquos FREE

copy 2013 Avaya Inc All rights reserved 47

Social Media with Avaya Content Syndication ndash What is the program What is Social Media for Avaya Content Syndication (CSP)

ndash Expansion of Avaya CSP to utilize the new Social Media tool ndash Social Media content will be regularly made available to TweetPost to your partners ndash Avaya will ldquoTweetrdquo on your behalf The Tweet will go out from your Twitter account so it will engage your

customers in the conversation ndash Links in the Tweet will drive customers to the Avaya Content Syndication page on YOUR Website ndash Support for Twitter now with LinkedIn and FaceBook in June

Why should Partners use this offer ndash Leverage social media to connect and engage your audience online ndash Serve as a command center for Avaya social media communications ndash Drive access to great content for your customers ndash Greatly increase Social Media traffic ndash Further build your brand identity and enable you to be viewed as a subject matter expert in the social media

environment ndash Enhance your brand by contributing to and learning from conversations your customers are having online ndash Highly cost-effective complement to any marketing strategy (Free) ndash Generate leads through the utilization of the Avaya Content Syndication program

How do you get access ndash To access the Social Media module you as a current Avaya Content Syndication user will need to go into the

system and authorize access The process will take you less than five minutes and you will have immediate access to the tool for FREE As you know the link to the site is wwwavayacomcsp

copy 2013 Avaya Inc All rights reserved 48

Social Media ndash Authorizing Tweets To approve a tweet

ndash Click on the ldquoSocial Contentrdquo tab from the top navigation bar

ndash Tweets in gray have not yet been published to your twitter account Once a tweet is published to your twitter account the tweet will show in red

ndash Click the un-published tweet to review the content and publish

To publish the tweet ndash simply check the ldquoPublish to

channel nowrdquo option and then click ldquoSave and Closerdquo

ndash You should then see the tweet appear in your Twitter feed

copy 2011 Avaya Inc All rights reserved

49

New MarketLeaders Branding Kit Fully customizable options

Option 1 (tablecloth plaque pull-up banner) ndash Partner price = $800

Option 2 (cell phone battery chargers) ndash Quantity of 50-100 ndash Partner price will vary by quantity (starting at $670)

50 discount on stocked Branding Kit ndash 3 times 5 banner ndash 11 times 18 desktop banner ndash 9 times 12 and 3 times 5 signs ndash 1-GB USB drive ndash 5 mouse pads ndash 15 executive pens ndash 25 4 times 3 notepads ndash 22 duffle bag ndash 8 table cover

Limited quantities available for Silver Gold and Platinum Kits Partner Price $500 $250

Marketing Reminders

Register for the next Getting Started with Avaya Marketing Webinar to learn all about our Marketing Programs ndash Wednesday May 14th 200 ndash 300 est to learn abouthellip Partner Marketing Central ndash Free ready to use customizable marketing collateral and helpful resources designed to help you drive leads MarketLeaders ndash Affordable turnkey marketing programs to fill your pipeline Content Syndication - Free real time Avaya product information directly to your web site

Links for registrations to come in follow-up email

What is PMC A FREE self-service website to help Avaya channel partners create and execute marketing campaign materials to support lead generation activities increase sales funnels and drive greater revenue

PLAN-EXPLORE-EXECUTE bullMarketing Planning guides and templates

bullReady made multi touch campaigns bullSales OFT files

bullTelemarketing scripts bullPosters print ads and online banners

bullEnewsletter emails and downloadable articles bullEvent and Seminar in a Box

bullLead notification and reporting bullEnhanced customization

bullCo-branded banners and landing pages bullEnhanced reporting and analytics

bullCRM Integration bullSocial Media integration bullLibrary search function

bullSite map PMC User Experience in 7 languages and all

materials in English Spanish and Portuguese and some in French Dutch Italian German and

Russian

52

Stay informed about events news and program updates bull ldquoLikerdquo the Avaya MarketLeaders Facebook page

Connect and Share

VISIT wwwavayamarketleaderscom

CALL 855-AVAYA-ML [(855) 282-9265]

EMAIL AvayaMLglgcom

  • Slide Number 1
  • Slide Number 2
  • Slide Number 3
  • UCampC
  • UCampC
  • Vertical Campaign All portfolios
  • Customer Experience
  • Customer Experience
  • Your Action
  • Slide Number 10
  • Networking Campaigns
  • NetworkingQ2 Webinar
  • Networking New Campaign
  • Small Midmarket BusinessCampaign
  • Small Midmarket BusinessNew Campaign
  • Small Midmarket Business New Campaign
  • Next Steps
  • Slide Number 18
  • Slide Number 19
  • Why we do demoshellip
  • What is the real value of a demo
  • Not All Demos Are Equal
  • Picking The Right Demo
  • Some Examples Of Demo Resources
  • Matching The Demo To The Sales Cycle
  • Matching The Demo To The Sales Cycle
  • Slide Number 27
  • 3Up Program For Demo Success
  • 3Up Demo Coaching
  • 3Up On Partner Portal
  • Get Started Today
  • Sign Up Site
  • Quick Examle - Use A Winning Strategy
  • Next Steps For Partners
  • Slide Number 35
  • Slide Number 36
  • Please Join Us for our One Source monthly Content review
  • ONE SOURCE ndash GTM Summary Template
  • Slide Number 39
  • Slide Number 40
  • Slide Number 41
  • Avaya Connect Partner Appreciation KitCustomizable materials available on Partner Marketing Central
  • Slide Number 43
  • Slide Number 44
  • Why should you register for Content Syndication NOW
  • Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP
  • Social Media with Avaya Content Syndication ndash What is the program
  • Social Media ndash Authorizing Tweets
  • New MarketLeaders Branding Kit
  • Marketing Reminders
  • Slide Number 51
  • Connect and Share
  • 13VISIT wwwavayamarketleaderscomCALL 855-AVAYA-ML [(855) 282-9265]EMAIL AvayaMLglgcom
Page 30: Kathleen Ryan Kathy Innvar Denise Cappuccio Bob Zimmerer ... · May 8, 2014 . Agenda • Welcome - Kathleen Ryan • Spring ahead of your competition with these Enterprise Campaigns

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

30 copy 2014 Avaya Inc Avaya ndash Confidential amp Proprietary Do not duplicate publish or distribute further without the express written permission of Avaya

3Up On Partner Portal

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Get Started Today

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Sign Up Site Global Coverage

US amp Canada Now EU CALA Soon GGM APAC Next

Avaya Connect Support Medal Requirement Expert Specializations

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Quick Examle - Use A Winning Strategy Show How Solution Supports Customer Goals

Demo a simple solution example (scenario)

Verify Validate Review

Use QampA to discover customer needs

Customer leads deeper demos (product)

Scenario Demo

Q amp A

Product Demos

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Next Steps For Partners Start Using 3Up Method

A Winning Demo Strategy rArr Checklists amp Scenarios

Leverage Avaya Demo Resources amp Best Practices

Try New Tips amp Tricks To Improve Your Demos

Register For A 3Up Coaching Session

Pick An Opportunity And Get Started

April 2014 PCC Spring 2014 Conference April 27 ndash May 1 2014 Dallas TX wwwpccamericasorg Twitter PCCAmericas

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

EASE OF DOING BUSINESS FROM OPPORTUNITY TO ORDER

Including One Source Evolution

Susan Taylor Avaya One Source Global Program Manager May 8 2014

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 37

Please Join Us for our One Source monthly Content review

Avaya One Source continues to streamline Avaya channel processes and tools with a roadmap of upcoming improvements Partners and Avaya associates should plan to attend this monthly webcast to gain advance notice of the capabilities that are planned and the impacts these will have on your systems interfaces and workflows Add these monthly webcasts to your calendar May 15 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIzAAOampId=a3j30000000KzgQAAS June 12 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ4AAOampId=a3j30000000KzgQAAS July 17 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ9AAOampId=a3j30000000KzgQAAS May 14 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIVAA4ampId=a3j30000000KzgQAAS June 11 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIaAAOampId=a3j30000000KzgQAAS July 16 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIfAAOampId=a3j30000000KzgQAAS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 38

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

PRODUCT OFFERS

MARKETING PROMOTIONS

B2B WEB SERVICES

PRICING

SYSTEM CHANGES

OTHERhelliphellip

ONE SOURCE ndash GTM Summary Template

bull SINGLE GTM RELEASE CONTENT EACH MONTH OF ALL CHANGES

bull ALL OFFERS NEED TO BE SALESPARTNERDISTRIBUTOR-FRIENDLY AT POINT OF LAUNCH

bull ALIGNMENT TO LIFECYCLE MANAGEMENT CHANGES

bull PROVIDE 60-DAY ADVANCE NOTIFICATION OF CHANGES TO SUPPORT YOUR READINESS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 39

May 2014 Avaya One Source (A1S) Content

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 40

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

Networking to Red for US and Canada Transfer of Networking portfolio from Blue supply chain to Red supply chain

Support for Select Partner Product Codes (SPP) SPP List pricing in OneSource Vendors Suggested Retail Price AVAYA net pricing to Distributor via automated discounting SPP Distributor sell price to Partners can be managed via OneSource Selling Price Admin

EC Admin - Performance improvements in the Price List Admin functionality iePrice List Admin Page Load Selling Price Upload Also Error page enhancements

EC Data - Show friendly error page to external users

MARKETING PROMOTIONS

Transition plan for Marketing promotions Any valid promotion approval generated by the legacy promotion processes will be accepted

for order submittal up to May 30 2014 subject to compliance with approval terms As of June 1 2014 the only acceptable method of submitting a promotion claim (for those

promotions available on One Source MPM) will be for orders with promotional codes and approvals generated by the One Source toolset via the Marketing Promotions Module (MPM)

Details on all available promotions available from the following link

B2B WEB SERVICES

B2B Web Services is a service available to Distributers More information in detailed section of this presentation

Next available window for Distributer activation is June 2014

PRICING

Several Price Increases Decreases and NPI ndash captured in the 60 day (for price increases) and 7 day (for price decreases) price notifications

$001 codes moving to MPG 1Z Canada Fx rate change

May 2014 GTM Content Summary

Kathleen Ryan

Marketing Programs kryan1avayacom

AvayaPowerHour

Marketing Program News and Reminders

copy 2011 Avaya Inc All rights reserved 42

Avaya Connect Partner Appreciation Kit Customizable materials available on Partner Marketing Central Certificate

HTML and OFT Emails

Social blog posts

Thank you letter

Downloadable logos and esignature

Why should you register for Content Syndication NOW

bullWill take you 10 minutes or less to set up bull All content resides on your web site bullEnhance your site with very rich content for your customers to see including an extensive collections of videos whitepapers and brochures bullCapture leads within the syndicated experience and send them directly to you bullKeep your Avaya product information accurate and current 100 of the time

copy 2013 Avaya Inc All rights reserved 46

Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP

Why do partners have limited Social Media activities ndash Lack of Content to Tweet or Post ndash Lack of resources to gather content or to post content ndash Lack of acumen on what to TweetPost or how to TweetPost ndash Lack of Tools to deliver content to their customer communities

How can Social Media for Avaya CSP help ndash Consistent delivery of Social Media Content (TweetsPosts)

ndash Content will include Unified Communications Contact Center Networking and Thought Leadership 1 ndash 2 posts per day

ndash Once activated the system can automatically push TweetsPosts out to your community We do the heavy lifting for you

ndash No expertise needed ndash it will be done automatically for you ndash The Avaya Content Syndication infrastructure will be used to

drive the discussion for you ndash Itrsquos FREE

copy 2013 Avaya Inc All rights reserved 47

Social Media with Avaya Content Syndication ndash What is the program What is Social Media for Avaya Content Syndication (CSP)

ndash Expansion of Avaya CSP to utilize the new Social Media tool ndash Social Media content will be regularly made available to TweetPost to your partners ndash Avaya will ldquoTweetrdquo on your behalf The Tweet will go out from your Twitter account so it will engage your

customers in the conversation ndash Links in the Tweet will drive customers to the Avaya Content Syndication page on YOUR Website ndash Support for Twitter now with LinkedIn and FaceBook in June

Why should Partners use this offer ndash Leverage social media to connect and engage your audience online ndash Serve as a command center for Avaya social media communications ndash Drive access to great content for your customers ndash Greatly increase Social Media traffic ndash Further build your brand identity and enable you to be viewed as a subject matter expert in the social media

environment ndash Enhance your brand by contributing to and learning from conversations your customers are having online ndash Highly cost-effective complement to any marketing strategy (Free) ndash Generate leads through the utilization of the Avaya Content Syndication program

How do you get access ndash To access the Social Media module you as a current Avaya Content Syndication user will need to go into the

system and authorize access The process will take you less than five minutes and you will have immediate access to the tool for FREE As you know the link to the site is wwwavayacomcsp

copy 2013 Avaya Inc All rights reserved 48

Social Media ndash Authorizing Tweets To approve a tweet

ndash Click on the ldquoSocial Contentrdquo tab from the top navigation bar

ndash Tweets in gray have not yet been published to your twitter account Once a tweet is published to your twitter account the tweet will show in red

ndash Click the un-published tweet to review the content and publish

To publish the tweet ndash simply check the ldquoPublish to

channel nowrdquo option and then click ldquoSave and Closerdquo

ndash You should then see the tweet appear in your Twitter feed

copy 2011 Avaya Inc All rights reserved

49

New MarketLeaders Branding Kit Fully customizable options

Option 1 (tablecloth plaque pull-up banner) ndash Partner price = $800

Option 2 (cell phone battery chargers) ndash Quantity of 50-100 ndash Partner price will vary by quantity (starting at $670)

50 discount on stocked Branding Kit ndash 3 times 5 banner ndash 11 times 18 desktop banner ndash 9 times 12 and 3 times 5 signs ndash 1-GB USB drive ndash 5 mouse pads ndash 15 executive pens ndash 25 4 times 3 notepads ndash 22 duffle bag ndash 8 table cover

Limited quantities available for Silver Gold and Platinum Kits Partner Price $500 $250

Marketing Reminders

Register for the next Getting Started with Avaya Marketing Webinar to learn all about our Marketing Programs ndash Wednesday May 14th 200 ndash 300 est to learn abouthellip Partner Marketing Central ndash Free ready to use customizable marketing collateral and helpful resources designed to help you drive leads MarketLeaders ndash Affordable turnkey marketing programs to fill your pipeline Content Syndication - Free real time Avaya product information directly to your web site

Links for registrations to come in follow-up email

What is PMC A FREE self-service website to help Avaya channel partners create and execute marketing campaign materials to support lead generation activities increase sales funnels and drive greater revenue

PLAN-EXPLORE-EXECUTE bullMarketing Planning guides and templates

bullReady made multi touch campaigns bullSales OFT files

bullTelemarketing scripts bullPosters print ads and online banners

bullEnewsletter emails and downloadable articles bullEvent and Seminar in a Box

bullLead notification and reporting bullEnhanced customization

bullCo-branded banners and landing pages bullEnhanced reporting and analytics

bullCRM Integration bullSocial Media integration bullLibrary search function

bullSite map PMC User Experience in 7 languages and all

materials in English Spanish and Portuguese and some in French Dutch Italian German and

Russian

52

Stay informed about events news and program updates bull ldquoLikerdquo the Avaya MarketLeaders Facebook page

Connect and Share

VISIT wwwavayamarketleaderscom

CALL 855-AVAYA-ML [(855) 282-9265]

EMAIL AvayaMLglgcom

  • Slide Number 1
  • Slide Number 2
  • Slide Number 3
  • UCampC
  • UCampC
  • Vertical Campaign All portfolios
  • Customer Experience
  • Customer Experience
  • Your Action
  • Slide Number 10
  • Networking Campaigns
  • NetworkingQ2 Webinar
  • Networking New Campaign
  • Small Midmarket BusinessCampaign
  • Small Midmarket BusinessNew Campaign
  • Small Midmarket Business New Campaign
  • Next Steps
  • Slide Number 18
  • Slide Number 19
  • Why we do demoshellip
  • What is the real value of a demo
  • Not All Demos Are Equal
  • Picking The Right Demo
  • Some Examples Of Demo Resources
  • Matching The Demo To The Sales Cycle
  • Matching The Demo To The Sales Cycle
  • Slide Number 27
  • 3Up Program For Demo Success
  • 3Up Demo Coaching
  • 3Up On Partner Portal
  • Get Started Today
  • Sign Up Site
  • Quick Examle - Use A Winning Strategy
  • Next Steps For Partners
  • Slide Number 35
  • Slide Number 36
  • Please Join Us for our One Source monthly Content review
  • ONE SOURCE ndash GTM Summary Template
  • Slide Number 39
  • Slide Number 40
  • Slide Number 41
  • Avaya Connect Partner Appreciation KitCustomizable materials available on Partner Marketing Central
  • Slide Number 43
  • Slide Number 44
  • Why should you register for Content Syndication NOW
  • Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP
  • Social Media with Avaya Content Syndication ndash What is the program
  • Social Media ndash Authorizing Tweets
  • New MarketLeaders Branding Kit
  • Marketing Reminders
  • Slide Number 51
  • Connect and Share
  • 13VISIT wwwavayamarketleaderscomCALL 855-AVAYA-ML [(855) 282-9265]EMAIL AvayaMLglgcom
Page 31: Kathleen Ryan Kathy Innvar Denise Cappuccio Bob Zimmerer ... · May 8, 2014 . Agenda • Welcome - Kathleen Ryan • Spring ahead of your competition with these Enterprise Campaigns

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Get Started Today

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Sign Up Site Global Coverage

US amp Canada Now EU CALA Soon GGM APAC Next

Avaya Connect Support Medal Requirement Expert Specializations

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Quick Examle - Use A Winning Strategy Show How Solution Supports Customer Goals

Demo a simple solution example (scenario)

Verify Validate Review

Use QampA to discover customer needs

Customer leads deeper demos (product)

Scenario Demo

Q amp A

Product Demos

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Next Steps For Partners Start Using 3Up Method

A Winning Demo Strategy rArr Checklists amp Scenarios

Leverage Avaya Demo Resources amp Best Practices

Try New Tips amp Tricks To Improve Your Demos

Register For A 3Up Coaching Session

Pick An Opportunity And Get Started

April 2014 PCC Spring 2014 Conference April 27 ndash May 1 2014 Dallas TX wwwpccamericasorg Twitter PCCAmericas

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

EASE OF DOING BUSINESS FROM OPPORTUNITY TO ORDER

Including One Source Evolution

Susan Taylor Avaya One Source Global Program Manager May 8 2014

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 37

Please Join Us for our One Source monthly Content review

Avaya One Source continues to streamline Avaya channel processes and tools with a roadmap of upcoming improvements Partners and Avaya associates should plan to attend this monthly webcast to gain advance notice of the capabilities that are planned and the impacts these will have on your systems interfaces and workflows Add these monthly webcasts to your calendar May 15 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIzAAOampId=a3j30000000KzgQAAS June 12 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ4AAOampId=a3j30000000KzgQAAS July 17 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ9AAOampId=a3j30000000KzgQAAS May 14 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIVAA4ampId=a3j30000000KzgQAAS June 11 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIaAAOampId=a3j30000000KzgQAAS July 16 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIfAAOampId=a3j30000000KzgQAAS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 38

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

PRODUCT OFFERS

MARKETING PROMOTIONS

B2B WEB SERVICES

PRICING

SYSTEM CHANGES

OTHERhelliphellip

ONE SOURCE ndash GTM Summary Template

bull SINGLE GTM RELEASE CONTENT EACH MONTH OF ALL CHANGES

bull ALL OFFERS NEED TO BE SALESPARTNERDISTRIBUTOR-FRIENDLY AT POINT OF LAUNCH

bull ALIGNMENT TO LIFECYCLE MANAGEMENT CHANGES

bull PROVIDE 60-DAY ADVANCE NOTIFICATION OF CHANGES TO SUPPORT YOUR READINESS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 39

May 2014 Avaya One Source (A1S) Content

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 40

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

Networking to Red for US and Canada Transfer of Networking portfolio from Blue supply chain to Red supply chain

Support for Select Partner Product Codes (SPP) SPP List pricing in OneSource Vendors Suggested Retail Price AVAYA net pricing to Distributor via automated discounting SPP Distributor sell price to Partners can be managed via OneSource Selling Price Admin

EC Admin - Performance improvements in the Price List Admin functionality iePrice List Admin Page Load Selling Price Upload Also Error page enhancements

EC Data - Show friendly error page to external users

MARKETING PROMOTIONS

Transition plan for Marketing promotions Any valid promotion approval generated by the legacy promotion processes will be accepted

for order submittal up to May 30 2014 subject to compliance with approval terms As of June 1 2014 the only acceptable method of submitting a promotion claim (for those

promotions available on One Source MPM) will be for orders with promotional codes and approvals generated by the One Source toolset via the Marketing Promotions Module (MPM)

Details on all available promotions available from the following link

B2B WEB SERVICES

B2B Web Services is a service available to Distributers More information in detailed section of this presentation

Next available window for Distributer activation is June 2014

PRICING

Several Price Increases Decreases and NPI ndash captured in the 60 day (for price increases) and 7 day (for price decreases) price notifications

$001 codes moving to MPG 1Z Canada Fx rate change

May 2014 GTM Content Summary

Kathleen Ryan

Marketing Programs kryan1avayacom

AvayaPowerHour

Marketing Program News and Reminders

copy 2011 Avaya Inc All rights reserved 42

Avaya Connect Partner Appreciation Kit Customizable materials available on Partner Marketing Central Certificate

HTML and OFT Emails

Social blog posts

Thank you letter

Downloadable logos and esignature

Why should you register for Content Syndication NOW

bullWill take you 10 minutes or less to set up bull All content resides on your web site bullEnhance your site with very rich content for your customers to see including an extensive collections of videos whitepapers and brochures bullCapture leads within the syndicated experience and send them directly to you bullKeep your Avaya product information accurate and current 100 of the time

copy 2013 Avaya Inc All rights reserved 46

Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP

Why do partners have limited Social Media activities ndash Lack of Content to Tweet or Post ndash Lack of resources to gather content or to post content ndash Lack of acumen on what to TweetPost or how to TweetPost ndash Lack of Tools to deliver content to their customer communities

How can Social Media for Avaya CSP help ndash Consistent delivery of Social Media Content (TweetsPosts)

ndash Content will include Unified Communications Contact Center Networking and Thought Leadership 1 ndash 2 posts per day

ndash Once activated the system can automatically push TweetsPosts out to your community We do the heavy lifting for you

ndash No expertise needed ndash it will be done automatically for you ndash The Avaya Content Syndication infrastructure will be used to

drive the discussion for you ndash Itrsquos FREE

copy 2013 Avaya Inc All rights reserved 47

Social Media with Avaya Content Syndication ndash What is the program What is Social Media for Avaya Content Syndication (CSP)

ndash Expansion of Avaya CSP to utilize the new Social Media tool ndash Social Media content will be regularly made available to TweetPost to your partners ndash Avaya will ldquoTweetrdquo on your behalf The Tweet will go out from your Twitter account so it will engage your

customers in the conversation ndash Links in the Tweet will drive customers to the Avaya Content Syndication page on YOUR Website ndash Support for Twitter now with LinkedIn and FaceBook in June

Why should Partners use this offer ndash Leverage social media to connect and engage your audience online ndash Serve as a command center for Avaya social media communications ndash Drive access to great content for your customers ndash Greatly increase Social Media traffic ndash Further build your brand identity and enable you to be viewed as a subject matter expert in the social media

environment ndash Enhance your brand by contributing to and learning from conversations your customers are having online ndash Highly cost-effective complement to any marketing strategy (Free) ndash Generate leads through the utilization of the Avaya Content Syndication program

How do you get access ndash To access the Social Media module you as a current Avaya Content Syndication user will need to go into the

system and authorize access The process will take you less than five minutes and you will have immediate access to the tool for FREE As you know the link to the site is wwwavayacomcsp

copy 2013 Avaya Inc All rights reserved 48

Social Media ndash Authorizing Tweets To approve a tweet

ndash Click on the ldquoSocial Contentrdquo tab from the top navigation bar

ndash Tweets in gray have not yet been published to your twitter account Once a tweet is published to your twitter account the tweet will show in red

ndash Click the un-published tweet to review the content and publish

To publish the tweet ndash simply check the ldquoPublish to

channel nowrdquo option and then click ldquoSave and Closerdquo

ndash You should then see the tweet appear in your Twitter feed

copy 2011 Avaya Inc All rights reserved

49

New MarketLeaders Branding Kit Fully customizable options

Option 1 (tablecloth plaque pull-up banner) ndash Partner price = $800

Option 2 (cell phone battery chargers) ndash Quantity of 50-100 ndash Partner price will vary by quantity (starting at $670)

50 discount on stocked Branding Kit ndash 3 times 5 banner ndash 11 times 18 desktop banner ndash 9 times 12 and 3 times 5 signs ndash 1-GB USB drive ndash 5 mouse pads ndash 15 executive pens ndash 25 4 times 3 notepads ndash 22 duffle bag ndash 8 table cover

Limited quantities available for Silver Gold and Platinum Kits Partner Price $500 $250

Marketing Reminders

Register for the next Getting Started with Avaya Marketing Webinar to learn all about our Marketing Programs ndash Wednesday May 14th 200 ndash 300 est to learn abouthellip Partner Marketing Central ndash Free ready to use customizable marketing collateral and helpful resources designed to help you drive leads MarketLeaders ndash Affordable turnkey marketing programs to fill your pipeline Content Syndication - Free real time Avaya product information directly to your web site

Links for registrations to come in follow-up email

What is PMC A FREE self-service website to help Avaya channel partners create and execute marketing campaign materials to support lead generation activities increase sales funnels and drive greater revenue

PLAN-EXPLORE-EXECUTE bullMarketing Planning guides and templates

bullReady made multi touch campaigns bullSales OFT files

bullTelemarketing scripts bullPosters print ads and online banners

bullEnewsletter emails and downloadable articles bullEvent and Seminar in a Box

bullLead notification and reporting bullEnhanced customization

bullCo-branded banners and landing pages bullEnhanced reporting and analytics

bullCRM Integration bullSocial Media integration bullLibrary search function

bullSite map PMC User Experience in 7 languages and all

materials in English Spanish and Portuguese and some in French Dutch Italian German and

Russian

52

Stay informed about events news and program updates bull ldquoLikerdquo the Avaya MarketLeaders Facebook page

Connect and Share

VISIT wwwavayamarketleaderscom

CALL 855-AVAYA-ML [(855) 282-9265]

EMAIL AvayaMLglgcom

  • Slide Number 1
  • Slide Number 2
  • Slide Number 3
  • UCampC
  • UCampC
  • Vertical Campaign All portfolios
  • Customer Experience
  • Customer Experience
  • Your Action
  • Slide Number 10
  • Networking Campaigns
  • NetworkingQ2 Webinar
  • Networking New Campaign
  • Small Midmarket BusinessCampaign
  • Small Midmarket BusinessNew Campaign
  • Small Midmarket Business New Campaign
  • Next Steps
  • Slide Number 18
  • Slide Number 19
  • Why we do demoshellip
  • What is the real value of a demo
  • Not All Demos Are Equal
  • Picking The Right Demo
  • Some Examples Of Demo Resources
  • Matching The Demo To The Sales Cycle
  • Matching The Demo To The Sales Cycle
  • Slide Number 27
  • 3Up Program For Demo Success
  • 3Up Demo Coaching
  • 3Up On Partner Portal
  • Get Started Today
  • Sign Up Site
  • Quick Examle - Use A Winning Strategy
  • Next Steps For Partners
  • Slide Number 35
  • Slide Number 36
  • Please Join Us for our One Source monthly Content review
  • ONE SOURCE ndash GTM Summary Template
  • Slide Number 39
  • Slide Number 40
  • Slide Number 41
  • Avaya Connect Partner Appreciation KitCustomizable materials available on Partner Marketing Central
  • Slide Number 43
  • Slide Number 44
  • Why should you register for Content Syndication NOW
  • Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP
  • Social Media with Avaya Content Syndication ndash What is the program
  • Social Media ndash Authorizing Tweets
  • New MarketLeaders Branding Kit
  • Marketing Reminders
  • Slide Number 51
  • Connect and Share
  • 13VISIT wwwavayamarketleaderscomCALL 855-AVAYA-ML [(855) 282-9265]EMAIL AvayaMLglgcom
Page 32: Kathleen Ryan Kathy Innvar Denise Cappuccio Bob Zimmerer ... · May 8, 2014 . Agenda • Welcome - Kathleen Ryan • Spring ahead of your competition with these Enterprise Campaigns

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Sign Up Site Global Coverage

US amp Canada Now EU CALA Soon GGM APAC Next

Avaya Connect Support Medal Requirement Expert Specializations

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Quick Examle - Use A Winning Strategy Show How Solution Supports Customer Goals

Demo a simple solution example (scenario)

Verify Validate Review

Use QampA to discover customer needs

Customer leads deeper demos (product)

Scenario Demo

Q amp A

Product Demos

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Next Steps For Partners Start Using 3Up Method

A Winning Demo Strategy rArr Checklists amp Scenarios

Leverage Avaya Demo Resources amp Best Practices

Try New Tips amp Tricks To Improve Your Demos

Register For A 3Up Coaching Session

Pick An Opportunity And Get Started

April 2014 PCC Spring 2014 Conference April 27 ndash May 1 2014 Dallas TX wwwpccamericasorg Twitter PCCAmericas

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

EASE OF DOING BUSINESS FROM OPPORTUNITY TO ORDER

Including One Source Evolution

Susan Taylor Avaya One Source Global Program Manager May 8 2014

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 37

Please Join Us for our One Source monthly Content review

Avaya One Source continues to streamline Avaya channel processes and tools with a roadmap of upcoming improvements Partners and Avaya associates should plan to attend this monthly webcast to gain advance notice of the capabilities that are planned and the impacts these will have on your systems interfaces and workflows Add these monthly webcasts to your calendar May 15 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIzAAOampId=a3j30000000KzgQAAS June 12 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ4AAOampId=a3j30000000KzgQAAS July 17 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ9AAOampId=a3j30000000KzgQAAS May 14 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIVAA4ampId=a3j30000000KzgQAAS June 11 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIaAAOampId=a3j30000000KzgQAAS July 16 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIfAAOampId=a3j30000000KzgQAAS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 38

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

PRODUCT OFFERS

MARKETING PROMOTIONS

B2B WEB SERVICES

PRICING

SYSTEM CHANGES

OTHERhelliphellip

ONE SOURCE ndash GTM Summary Template

bull SINGLE GTM RELEASE CONTENT EACH MONTH OF ALL CHANGES

bull ALL OFFERS NEED TO BE SALESPARTNERDISTRIBUTOR-FRIENDLY AT POINT OF LAUNCH

bull ALIGNMENT TO LIFECYCLE MANAGEMENT CHANGES

bull PROVIDE 60-DAY ADVANCE NOTIFICATION OF CHANGES TO SUPPORT YOUR READINESS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 39

May 2014 Avaya One Source (A1S) Content

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 40

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

Networking to Red for US and Canada Transfer of Networking portfolio from Blue supply chain to Red supply chain

Support for Select Partner Product Codes (SPP) SPP List pricing in OneSource Vendors Suggested Retail Price AVAYA net pricing to Distributor via automated discounting SPP Distributor sell price to Partners can be managed via OneSource Selling Price Admin

EC Admin - Performance improvements in the Price List Admin functionality iePrice List Admin Page Load Selling Price Upload Also Error page enhancements

EC Data - Show friendly error page to external users

MARKETING PROMOTIONS

Transition plan for Marketing promotions Any valid promotion approval generated by the legacy promotion processes will be accepted

for order submittal up to May 30 2014 subject to compliance with approval terms As of June 1 2014 the only acceptable method of submitting a promotion claim (for those

promotions available on One Source MPM) will be for orders with promotional codes and approvals generated by the One Source toolset via the Marketing Promotions Module (MPM)

Details on all available promotions available from the following link

B2B WEB SERVICES

B2B Web Services is a service available to Distributers More information in detailed section of this presentation

Next available window for Distributer activation is June 2014

PRICING

Several Price Increases Decreases and NPI ndash captured in the 60 day (for price increases) and 7 day (for price decreases) price notifications

$001 codes moving to MPG 1Z Canada Fx rate change

May 2014 GTM Content Summary

Kathleen Ryan

Marketing Programs kryan1avayacom

AvayaPowerHour

Marketing Program News and Reminders

copy 2011 Avaya Inc All rights reserved 42

Avaya Connect Partner Appreciation Kit Customizable materials available on Partner Marketing Central Certificate

HTML and OFT Emails

Social blog posts

Thank you letter

Downloadable logos and esignature

Why should you register for Content Syndication NOW

bullWill take you 10 minutes or less to set up bull All content resides on your web site bullEnhance your site with very rich content for your customers to see including an extensive collections of videos whitepapers and brochures bullCapture leads within the syndicated experience and send them directly to you bullKeep your Avaya product information accurate and current 100 of the time

copy 2013 Avaya Inc All rights reserved 46

Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP

Why do partners have limited Social Media activities ndash Lack of Content to Tweet or Post ndash Lack of resources to gather content or to post content ndash Lack of acumen on what to TweetPost or how to TweetPost ndash Lack of Tools to deliver content to their customer communities

How can Social Media for Avaya CSP help ndash Consistent delivery of Social Media Content (TweetsPosts)

ndash Content will include Unified Communications Contact Center Networking and Thought Leadership 1 ndash 2 posts per day

ndash Once activated the system can automatically push TweetsPosts out to your community We do the heavy lifting for you

ndash No expertise needed ndash it will be done automatically for you ndash The Avaya Content Syndication infrastructure will be used to

drive the discussion for you ndash Itrsquos FREE

copy 2013 Avaya Inc All rights reserved 47

Social Media with Avaya Content Syndication ndash What is the program What is Social Media for Avaya Content Syndication (CSP)

ndash Expansion of Avaya CSP to utilize the new Social Media tool ndash Social Media content will be regularly made available to TweetPost to your partners ndash Avaya will ldquoTweetrdquo on your behalf The Tweet will go out from your Twitter account so it will engage your

customers in the conversation ndash Links in the Tweet will drive customers to the Avaya Content Syndication page on YOUR Website ndash Support for Twitter now with LinkedIn and FaceBook in June

Why should Partners use this offer ndash Leverage social media to connect and engage your audience online ndash Serve as a command center for Avaya social media communications ndash Drive access to great content for your customers ndash Greatly increase Social Media traffic ndash Further build your brand identity and enable you to be viewed as a subject matter expert in the social media

environment ndash Enhance your brand by contributing to and learning from conversations your customers are having online ndash Highly cost-effective complement to any marketing strategy (Free) ndash Generate leads through the utilization of the Avaya Content Syndication program

How do you get access ndash To access the Social Media module you as a current Avaya Content Syndication user will need to go into the

system and authorize access The process will take you less than five minutes and you will have immediate access to the tool for FREE As you know the link to the site is wwwavayacomcsp

copy 2013 Avaya Inc All rights reserved 48

Social Media ndash Authorizing Tweets To approve a tweet

ndash Click on the ldquoSocial Contentrdquo tab from the top navigation bar

ndash Tweets in gray have not yet been published to your twitter account Once a tweet is published to your twitter account the tweet will show in red

ndash Click the un-published tweet to review the content and publish

To publish the tweet ndash simply check the ldquoPublish to

channel nowrdquo option and then click ldquoSave and Closerdquo

ndash You should then see the tweet appear in your Twitter feed

copy 2011 Avaya Inc All rights reserved

49

New MarketLeaders Branding Kit Fully customizable options

Option 1 (tablecloth plaque pull-up banner) ndash Partner price = $800

Option 2 (cell phone battery chargers) ndash Quantity of 50-100 ndash Partner price will vary by quantity (starting at $670)

50 discount on stocked Branding Kit ndash 3 times 5 banner ndash 11 times 18 desktop banner ndash 9 times 12 and 3 times 5 signs ndash 1-GB USB drive ndash 5 mouse pads ndash 15 executive pens ndash 25 4 times 3 notepads ndash 22 duffle bag ndash 8 table cover

Limited quantities available for Silver Gold and Platinum Kits Partner Price $500 $250

Marketing Reminders

Register for the next Getting Started with Avaya Marketing Webinar to learn all about our Marketing Programs ndash Wednesday May 14th 200 ndash 300 est to learn abouthellip Partner Marketing Central ndash Free ready to use customizable marketing collateral and helpful resources designed to help you drive leads MarketLeaders ndash Affordable turnkey marketing programs to fill your pipeline Content Syndication - Free real time Avaya product information directly to your web site

Links for registrations to come in follow-up email

What is PMC A FREE self-service website to help Avaya channel partners create and execute marketing campaign materials to support lead generation activities increase sales funnels and drive greater revenue

PLAN-EXPLORE-EXECUTE bullMarketing Planning guides and templates

bullReady made multi touch campaigns bullSales OFT files

bullTelemarketing scripts bullPosters print ads and online banners

bullEnewsletter emails and downloadable articles bullEvent and Seminar in a Box

bullLead notification and reporting bullEnhanced customization

bullCo-branded banners and landing pages bullEnhanced reporting and analytics

bullCRM Integration bullSocial Media integration bullLibrary search function

bullSite map PMC User Experience in 7 languages and all

materials in English Spanish and Portuguese and some in French Dutch Italian German and

Russian

52

Stay informed about events news and program updates bull ldquoLikerdquo the Avaya MarketLeaders Facebook page

Connect and Share

VISIT wwwavayamarketleaderscom

CALL 855-AVAYA-ML [(855) 282-9265]

EMAIL AvayaMLglgcom

  • Slide Number 1
  • Slide Number 2
  • Slide Number 3
  • UCampC
  • UCampC
  • Vertical Campaign All portfolios
  • Customer Experience
  • Customer Experience
  • Your Action
  • Slide Number 10
  • Networking Campaigns
  • NetworkingQ2 Webinar
  • Networking New Campaign
  • Small Midmarket BusinessCampaign
  • Small Midmarket BusinessNew Campaign
  • Small Midmarket Business New Campaign
  • Next Steps
  • Slide Number 18
  • Slide Number 19
  • Why we do demoshellip
  • What is the real value of a demo
  • Not All Demos Are Equal
  • Picking The Right Demo
  • Some Examples Of Demo Resources
  • Matching The Demo To The Sales Cycle
  • Matching The Demo To The Sales Cycle
  • Slide Number 27
  • 3Up Program For Demo Success
  • 3Up Demo Coaching
  • 3Up On Partner Portal
  • Get Started Today
  • Sign Up Site
  • Quick Examle - Use A Winning Strategy
  • Next Steps For Partners
  • Slide Number 35
  • Slide Number 36
  • Please Join Us for our One Source monthly Content review
  • ONE SOURCE ndash GTM Summary Template
  • Slide Number 39
  • Slide Number 40
  • Slide Number 41
  • Avaya Connect Partner Appreciation KitCustomizable materials available on Partner Marketing Central
  • Slide Number 43
  • Slide Number 44
  • Why should you register for Content Syndication NOW
  • Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP
  • Social Media with Avaya Content Syndication ndash What is the program
  • Social Media ndash Authorizing Tweets
  • New MarketLeaders Branding Kit
  • Marketing Reminders
  • Slide Number 51
  • Connect and Share
  • 13VISIT wwwavayamarketleaderscomCALL 855-AVAYA-ML [(855) 282-9265]EMAIL AvayaMLglgcom
Page 33: Kathleen Ryan Kathy Innvar Denise Cappuccio Bob Zimmerer ... · May 8, 2014 . Agenda • Welcome - Kathleen Ryan • Spring ahead of your competition with these Enterprise Campaigns

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Quick Examle - Use A Winning Strategy Show How Solution Supports Customer Goals

Demo a simple solution example (scenario)

Verify Validate Review

Use QampA to discover customer needs

Customer leads deeper demos (product)

Scenario Demo

Q amp A

Product Demos

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Next Steps For Partners Start Using 3Up Method

A Winning Demo Strategy rArr Checklists amp Scenarios

Leverage Avaya Demo Resources amp Best Practices

Try New Tips amp Tricks To Improve Your Demos

Register For A 3Up Coaching Session

Pick An Opportunity And Get Started

April 2014 PCC Spring 2014 Conference April 27 ndash May 1 2014 Dallas TX wwwpccamericasorg Twitter PCCAmericas

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

EASE OF DOING BUSINESS FROM OPPORTUNITY TO ORDER

Including One Source Evolution

Susan Taylor Avaya One Source Global Program Manager May 8 2014

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 37

Please Join Us for our One Source monthly Content review

Avaya One Source continues to streamline Avaya channel processes and tools with a roadmap of upcoming improvements Partners and Avaya associates should plan to attend this monthly webcast to gain advance notice of the capabilities that are planned and the impacts these will have on your systems interfaces and workflows Add these monthly webcasts to your calendar May 15 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIzAAOampId=a3j30000000KzgQAAS June 12 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ4AAOampId=a3j30000000KzgQAAS July 17 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ9AAOampId=a3j30000000KzgQAAS May 14 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIVAA4ampId=a3j30000000KzgQAAS June 11 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIaAAOampId=a3j30000000KzgQAAS July 16 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIfAAOampId=a3j30000000KzgQAAS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 38

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

PRODUCT OFFERS

MARKETING PROMOTIONS

B2B WEB SERVICES

PRICING

SYSTEM CHANGES

OTHERhelliphellip

ONE SOURCE ndash GTM Summary Template

bull SINGLE GTM RELEASE CONTENT EACH MONTH OF ALL CHANGES

bull ALL OFFERS NEED TO BE SALESPARTNERDISTRIBUTOR-FRIENDLY AT POINT OF LAUNCH

bull ALIGNMENT TO LIFECYCLE MANAGEMENT CHANGES

bull PROVIDE 60-DAY ADVANCE NOTIFICATION OF CHANGES TO SUPPORT YOUR READINESS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 39

May 2014 Avaya One Source (A1S) Content

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 40

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

Networking to Red for US and Canada Transfer of Networking portfolio from Blue supply chain to Red supply chain

Support for Select Partner Product Codes (SPP) SPP List pricing in OneSource Vendors Suggested Retail Price AVAYA net pricing to Distributor via automated discounting SPP Distributor sell price to Partners can be managed via OneSource Selling Price Admin

EC Admin - Performance improvements in the Price List Admin functionality iePrice List Admin Page Load Selling Price Upload Also Error page enhancements

EC Data - Show friendly error page to external users

MARKETING PROMOTIONS

Transition plan for Marketing promotions Any valid promotion approval generated by the legacy promotion processes will be accepted

for order submittal up to May 30 2014 subject to compliance with approval terms As of June 1 2014 the only acceptable method of submitting a promotion claim (for those

promotions available on One Source MPM) will be for orders with promotional codes and approvals generated by the One Source toolset via the Marketing Promotions Module (MPM)

Details on all available promotions available from the following link

B2B WEB SERVICES

B2B Web Services is a service available to Distributers More information in detailed section of this presentation

Next available window for Distributer activation is June 2014

PRICING

Several Price Increases Decreases and NPI ndash captured in the 60 day (for price increases) and 7 day (for price decreases) price notifications

$001 codes moving to MPG 1Z Canada Fx rate change

May 2014 GTM Content Summary

Kathleen Ryan

Marketing Programs kryan1avayacom

AvayaPowerHour

Marketing Program News and Reminders

copy 2011 Avaya Inc All rights reserved 42

Avaya Connect Partner Appreciation Kit Customizable materials available on Partner Marketing Central Certificate

HTML and OFT Emails

Social blog posts

Thank you letter

Downloadable logos and esignature

Why should you register for Content Syndication NOW

bullWill take you 10 minutes or less to set up bull All content resides on your web site bullEnhance your site with very rich content for your customers to see including an extensive collections of videos whitepapers and brochures bullCapture leads within the syndicated experience and send them directly to you bullKeep your Avaya product information accurate and current 100 of the time

copy 2013 Avaya Inc All rights reserved 46

Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP

Why do partners have limited Social Media activities ndash Lack of Content to Tweet or Post ndash Lack of resources to gather content or to post content ndash Lack of acumen on what to TweetPost or how to TweetPost ndash Lack of Tools to deliver content to their customer communities

How can Social Media for Avaya CSP help ndash Consistent delivery of Social Media Content (TweetsPosts)

ndash Content will include Unified Communications Contact Center Networking and Thought Leadership 1 ndash 2 posts per day

ndash Once activated the system can automatically push TweetsPosts out to your community We do the heavy lifting for you

ndash No expertise needed ndash it will be done automatically for you ndash The Avaya Content Syndication infrastructure will be used to

drive the discussion for you ndash Itrsquos FREE

copy 2013 Avaya Inc All rights reserved 47

Social Media with Avaya Content Syndication ndash What is the program What is Social Media for Avaya Content Syndication (CSP)

ndash Expansion of Avaya CSP to utilize the new Social Media tool ndash Social Media content will be regularly made available to TweetPost to your partners ndash Avaya will ldquoTweetrdquo on your behalf The Tweet will go out from your Twitter account so it will engage your

customers in the conversation ndash Links in the Tweet will drive customers to the Avaya Content Syndication page on YOUR Website ndash Support for Twitter now with LinkedIn and FaceBook in June

Why should Partners use this offer ndash Leverage social media to connect and engage your audience online ndash Serve as a command center for Avaya social media communications ndash Drive access to great content for your customers ndash Greatly increase Social Media traffic ndash Further build your brand identity and enable you to be viewed as a subject matter expert in the social media

environment ndash Enhance your brand by contributing to and learning from conversations your customers are having online ndash Highly cost-effective complement to any marketing strategy (Free) ndash Generate leads through the utilization of the Avaya Content Syndication program

How do you get access ndash To access the Social Media module you as a current Avaya Content Syndication user will need to go into the

system and authorize access The process will take you less than five minutes and you will have immediate access to the tool for FREE As you know the link to the site is wwwavayacomcsp

copy 2013 Avaya Inc All rights reserved 48

Social Media ndash Authorizing Tweets To approve a tweet

ndash Click on the ldquoSocial Contentrdquo tab from the top navigation bar

ndash Tweets in gray have not yet been published to your twitter account Once a tweet is published to your twitter account the tweet will show in red

ndash Click the un-published tweet to review the content and publish

To publish the tweet ndash simply check the ldquoPublish to

channel nowrdquo option and then click ldquoSave and Closerdquo

ndash You should then see the tweet appear in your Twitter feed

copy 2011 Avaya Inc All rights reserved

49

New MarketLeaders Branding Kit Fully customizable options

Option 1 (tablecloth plaque pull-up banner) ndash Partner price = $800

Option 2 (cell phone battery chargers) ndash Quantity of 50-100 ndash Partner price will vary by quantity (starting at $670)

50 discount on stocked Branding Kit ndash 3 times 5 banner ndash 11 times 18 desktop banner ndash 9 times 12 and 3 times 5 signs ndash 1-GB USB drive ndash 5 mouse pads ndash 15 executive pens ndash 25 4 times 3 notepads ndash 22 duffle bag ndash 8 table cover

Limited quantities available for Silver Gold and Platinum Kits Partner Price $500 $250

Marketing Reminders

Register for the next Getting Started with Avaya Marketing Webinar to learn all about our Marketing Programs ndash Wednesday May 14th 200 ndash 300 est to learn abouthellip Partner Marketing Central ndash Free ready to use customizable marketing collateral and helpful resources designed to help you drive leads MarketLeaders ndash Affordable turnkey marketing programs to fill your pipeline Content Syndication - Free real time Avaya product information directly to your web site

Links for registrations to come in follow-up email

What is PMC A FREE self-service website to help Avaya channel partners create and execute marketing campaign materials to support lead generation activities increase sales funnels and drive greater revenue

PLAN-EXPLORE-EXECUTE bullMarketing Planning guides and templates

bullReady made multi touch campaigns bullSales OFT files

bullTelemarketing scripts bullPosters print ads and online banners

bullEnewsletter emails and downloadable articles bullEvent and Seminar in a Box

bullLead notification and reporting bullEnhanced customization

bullCo-branded banners and landing pages bullEnhanced reporting and analytics

bullCRM Integration bullSocial Media integration bullLibrary search function

bullSite map PMC User Experience in 7 languages and all

materials in English Spanish and Portuguese and some in French Dutch Italian German and

Russian

52

Stay informed about events news and program updates bull ldquoLikerdquo the Avaya MarketLeaders Facebook page

Connect and Share

VISIT wwwavayamarketleaderscom

CALL 855-AVAYA-ML [(855) 282-9265]

EMAIL AvayaMLglgcom

  • Slide Number 1
  • Slide Number 2
  • Slide Number 3
  • UCampC
  • UCampC
  • Vertical Campaign All portfolios
  • Customer Experience
  • Customer Experience
  • Your Action
  • Slide Number 10
  • Networking Campaigns
  • NetworkingQ2 Webinar
  • Networking New Campaign
  • Small Midmarket BusinessCampaign
  • Small Midmarket BusinessNew Campaign
  • Small Midmarket Business New Campaign
  • Next Steps
  • Slide Number 18
  • Slide Number 19
  • Why we do demoshellip
  • What is the real value of a demo
  • Not All Demos Are Equal
  • Picking The Right Demo
  • Some Examples Of Demo Resources
  • Matching The Demo To The Sales Cycle
  • Matching The Demo To The Sales Cycle
  • Slide Number 27
  • 3Up Program For Demo Success
  • 3Up Demo Coaching
  • 3Up On Partner Portal
  • Get Started Today
  • Sign Up Site
  • Quick Examle - Use A Winning Strategy
  • Next Steps For Partners
  • Slide Number 35
  • Slide Number 36
  • Please Join Us for our One Source monthly Content review
  • ONE SOURCE ndash GTM Summary Template
  • Slide Number 39
  • Slide Number 40
  • Slide Number 41
  • Avaya Connect Partner Appreciation KitCustomizable materials available on Partner Marketing Central
  • Slide Number 43
  • Slide Number 44
  • Why should you register for Content Syndication NOW
  • Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP
  • Social Media with Avaya Content Syndication ndash What is the program
  • Social Media ndash Authorizing Tweets
  • New MarketLeaders Branding Kit
  • Marketing Reminders
  • Slide Number 51
  • Connect and Share
  • 13VISIT wwwavayamarketleaderscomCALL 855-AVAYA-ML [(855) 282-9265]EMAIL AvayaMLglgcom
Page 34: Kathleen Ryan Kathy Innvar Denise Cappuccio Bob Zimmerer ... · May 8, 2014 . Agenda • Welcome - Kathleen Ryan • Spring ahead of your competition with these Enterprise Campaigns

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

Next Steps For Partners Start Using 3Up Method

A Winning Demo Strategy rArr Checklists amp Scenarios

Leverage Avaya Demo Resources amp Best Practices

Try New Tips amp Tricks To Improve Your Demos

Register For A 3Up Coaching Session

Pick An Opportunity And Get Started

April 2014 PCC Spring 2014 Conference April 27 ndash May 1 2014 Dallas TX wwwpccamericasorg Twitter PCCAmericas

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

EASE OF DOING BUSINESS FROM OPPORTUNITY TO ORDER

Including One Source Evolution

Susan Taylor Avaya One Source Global Program Manager May 8 2014

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 37

Please Join Us for our One Source monthly Content review

Avaya One Source continues to streamline Avaya channel processes and tools with a roadmap of upcoming improvements Partners and Avaya associates should plan to attend this monthly webcast to gain advance notice of the capabilities that are planned and the impacts these will have on your systems interfaces and workflows Add these monthly webcasts to your calendar May 15 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIzAAOampId=a3j30000000KzgQAAS June 12 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ4AAOampId=a3j30000000KzgQAAS July 17 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ9AAOampId=a3j30000000KzgQAAS May 14 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIVAA4ampId=a3j30000000KzgQAAS June 11 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIaAAOampId=a3j30000000KzgQAAS July 16 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIfAAOampId=a3j30000000KzgQAAS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 38

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

PRODUCT OFFERS

MARKETING PROMOTIONS

B2B WEB SERVICES

PRICING

SYSTEM CHANGES

OTHERhelliphellip

ONE SOURCE ndash GTM Summary Template

bull SINGLE GTM RELEASE CONTENT EACH MONTH OF ALL CHANGES

bull ALL OFFERS NEED TO BE SALESPARTNERDISTRIBUTOR-FRIENDLY AT POINT OF LAUNCH

bull ALIGNMENT TO LIFECYCLE MANAGEMENT CHANGES

bull PROVIDE 60-DAY ADVANCE NOTIFICATION OF CHANGES TO SUPPORT YOUR READINESS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 39

May 2014 Avaya One Source (A1S) Content

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 40

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

Networking to Red for US and Canada Transfer of Networking portfolio from Blue supply chain to Red supply chain

Support for Select Partner Product Codes (SPP) SPP List pricing in OneSource Vendors Suggested Retail Price AVAYA net pricing to Distributor via automated discounting SPP Distributor sell price to Partners can be managed via OneSource Selling Price Admin

EC Admin - Performance improvements in the Price List Admin functionality iePrice List Admin Page Load Selling Price Upload Also Error page enhancements

EC Data - Show friendly error page to external users

MARKETING PROMOTIONS

Transition plan for Marketing promotions Any valid promotion approval generated by the legacy promotion processes will be accepted

for order submittal up to May 30 2014 subject to compliance with approval terms As of June 1 2014 the only acceptable method of submitting a promotion claim (for those

promotions available on One Source MPM) will be for orders with promotional codes and approvals generated by the One Source toolset via the Marketing Promotions Module (MPM)

Details on all available promotions available from the following link

B2B WEB SERVICES

B2B Web Services is a service available to Distributers More information in detailed section of this presentation

Next available window for Distributer activation is June 2014

PRICING

Several Price Increases Decreases and NPI ndash captured in the 60 day (for price increases) and 7 day (for price decreases) price notifications

$001 codes moving to MPG 1Z Canada Fx rate change

May 2014 GTM Content Summary

Kathleen Ryan

Marketing Programs kryan1avayacom

AvayaPowerHour

Marketing Program News and Reminders

copy 2011 Avaya Inc All rights reserved 42

Avaya Connect Partner Appreciation Kit Customizable materials available on Partner Marketing Central Certificate

HTML and OFT Emails

Social blog posts

Thank you letter

Downloadable logos and esignature

Why should you register for Content Syndication NOW

bullWill take you 10 minutes or less to set up bull All content resides on your web site bullEnhance your site with very rich content for your customers to see including an extensive collections of videos whitepapers and brochures bullCapture leads within the syndicated experience and send them directly to you bullKeep your Avaya product information accurate and current 100 of the time

copy 2013 Avaya Inc All rights reserved 46

Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP

Why do partners have limited Social Media activities ndash Lack of Content to Tweet or Post ndash Lack of resources to gather content or to post content ndash Lack of acumen on what to TweetPost or how to TweetPost ndash Lack of Tools to deliver content to their customer communities

How can Social Media for Avaya CSP help ndash Consistent delivery of Social Media Content (TweetsPosts)

ndash Content will include Unified Communications Contact Center Networking and Thought Leadership 1 ndash 2 posts per day

ndash Once activated the system can automatically push TweetsPosts out to your community We do the heavy lifting for you

ndash No expertise needed ndash it will be done automatically for you ndash The Avaya Content Syndication infrastructure will be used to

drive the discussion for you ndash Itrsquos FREE

copy 2013 Avaya Inc All rights reserved 47

Social Media with Avaya Content Syndication ndash What is the program What is Social Media for Avaya Content Syndication (CSP)

ndash Expansion of Avaya CSP to utilize the new Social Media tool ndash Social Media content will be regularly made available to TweetPost to your partners ndash Avaya will ldquoTweetrdquo on your behalf The Tweet will go out from your Twitter account so it will engage your

customers in the conversation ndash Links in the Tweet will drive customers to the Avaya Content Syndication page on YOUR Website ndash Support for Twitter now with LinkedIn and FaceBook in June

Why should Partners use this offer ndash Leverage social media to connect and engage your audience online ndash Serve as a command center for Avaya social media communications ndash Drive access to great content for your customers ndash Greatly increase Social Media traffic ndash Further build your brand identity and enable you to be viewed as a subject matter expert in the social media

environment ndash Enhance your brand by contributing to and learning from conversations your customers are having online ndash Highly cost-effective complement to any marketing strategy (Free) ndash Generate leads through the utilization of the Avaya Content Syndication program

How do you get access ndash To access the Social Media module you as a current Avaya Content Syndication user will need to go into the

system and authorize access The process will take you less than five minutes and you will have immediate access to the tool for FREE As you know the link to the site is wwwavayacomcsp

copy 2013 Avaya Inc All rights reserved 48

Social Media ndash Authorizing Tweets To approve a tweet

ndash Click on the ldquoSocial Contentrdquo tab from the top navigation bar

ndash Tweets in gray have not yet been published to your twitter account Once a tweet is published to your twitter account the tweet will show in red

ndash Click the un-published tweet to review the content and publish

To publish the tweet ndash simply check the ldquoPublish to

channel nowrdquo option and then click ldquoSave and Closerdquo

ndash You should then see the tweet appear in your Twitter feed

copy 2011 Avaya Inc All rights reserved

49

New MarketLeaders Branding Kit Fully customizable options

Option 1 (tablecloth plaque pull-up banner) ndash Partner price = $800

Option 2 (cell phone battery chargers) ndash Quantity of 50-100 ndash Partner price will vary by quantity (starting at $670)

50 discount on stocked Branding Kit ndash 3 times 5 banner ndash 11 times 18 desktop banner ndash 9 times 12 and 3 times 5 signs ndash 1-GB USB drive ndash 5 mouse pads ndash 15 executive pens ndash 25 4 times 3 notepads ndash 22 duffle bag ndash 8 table cover

Limited quantities available for Silver Gold and Platinum Kits Partner Price $500 $250

Marketing Reminders

Register for the next Getting Started with Avaya Marketing Webinar to learn all about our Marketing Programs ndash Wednesday May 14th 200 ndash 300 est to learn abouthellip Partner Marketing Central ndash Free ready to use customizable marketing collateral and helpful resources designed to help you drive leads MarketLeaders ndash Affordable turnkey marketing programs to fill your pipeline Content Syndication - Free real time Avaya product information directly to your web site

Links for registrations to come in follow-up email

What is PMC A FREE self-service website to help Avaya channel partners create and execute marketing campaign materials to support lead generation activities increase sales funnels and drive greater revenue

PLAN-EXPLORE-EXECUTE bullMarketing Planning guides and templates

bullReady made multi touch campaigns bullSales OFT files

bullTelemarketing scripts bullPosters print ads and online banners

bullEnewsletter emails and downloadable articles bullEvent and Seminar in a Box

bullLead notification and reporting bullEnhanced customization

bullCo-branded banners and landing pages bullEnhanced reporting and analytics

bullCRM Integration bullSocial Media integration bullLibrary search function

bullSite map PMC User Experience in 7 languages and all

materials in English Spanish and Portuguese and some in French Dutch Italian German and

Russian

52

Stay informed about events news and program updates bull ldquoLikerdquo the Avaya MarketLeaders Facebook page

Connect and Share

VISIT wwwavayamarketleaderscom

CALL 855-AVAYA-ML [(855) 282-9265]

EMAIL AvayaMLglgcom

  • Slide Number 1
  • Slide Number 2
  • Slide Number 3
  • UCampC
  • UCampC
  • Vertical Campaign All portfolios
  • Customer Experience
  • Customer Experience
  • Your Action
  • Slide Number 10
  • Networking Campaigns
  • NetworkingQ2 Webinar
  • Networking New Campaign
  • Small Midmarket BusinessCampaign
  • Small Midmarket BusinessNew Campaign
  • Small Midmarket Business New Campaign
  • Next Steps
  • Slide Number 18
  • Slide Number 19
  • Why we do demoshellip
  • What is the real value of a demo
  • Not All Demos Are Equal
  • Picking The Right Demo
  • Some Examples Of Demo Resources
  • Matching The Demo To The Sales Cycle
  • Matching The Demo To The Sales Cycle
  • Slide Number 27
  • 3Up Program For Demo Success
  • 3Up Demo Coaching
  • 3Up On Partner Portal
  • Get Started Today
  • Sign Up Site
  • Quick Examle - Use A Winning Strategy
  • Next Steps For Partners
  • Slide Number 35
  • Slide Number 36
  • Please Join Us for our One Source monthly Content review
  • ONE SOURCE ndash GTM Summary Template
  • Slide Number 39
  • Slide Number 40
  • Slide Number 41
  • Avaya Connect Partner Appreciation KitCustomizable materials available on Partner Marketing Central
  • Slide Number 43
  • Slide Number 44
  • Why should you register for Content Syndication NOW
  • Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP
  • Social Media with Avaya Content Syndication ndash What is the program
  • Social Media ndash Authorizing Tweets
  • New MarketLeaders Branding Kit
  • Marketing Reminders
  • Slide Number 51
  • Connect and Share
  • 13VISIT wwwavayamarketleaderscomCALL 855-AVAYA-ML [(855) 282-9265]EMAIL AvayaMLglgcom
Page 35: Kathleen Ryan Kathy Innvar Denise Cappuccio Bob Zimmerer ... · May 8, 2014 . Agenda • Welcome - Kathleen Ryan • Spring ahead of your competition with these Enterprise Campaigns

April 2014 PCC Spring 2014 Conference April 27 ndash May 1 2014 Dallas TX wwwpccamericasorg Twitter PCCAmericas

AVAYA CONFIDENTIAL Provided under a Non Disclosure Agreement

EASE OF DOING BUSINESS FROM OPPORTUNITY TO ORDER

Including One Source Evolution

Susan Taylor Avaya One Source Global Program Manager May 8 2014

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 37

Please Join Us for our One Source monthly Content review

Avaya One Source continues to streamline Avaya channel processes and tools with a roadmap of upcoming improvements Partners and Avaya associates should plan to attend this monthly webcast to gain advance notice of the capabilities that are planned and the impacts these will have on your systems interfaces and workflows Add these monthly webcasts to your calendar May 15 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIzAAOampId=a3j30000000KzgQAAS June 12 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ4AAOampId=a3j30000000KzgQAAS July 17 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ9AAOampId=a3j30000000KzgQAAS May 14 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIVAA4ampId=a3j30000000KzgQAAS June 11 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIaAAOampId=a3j30000000KzgQAAS July 16 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIfAAOampId=a3j30000000KzgQAAS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 38

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

PRODUCT OFFERS

MARKETING PROMOTIONS

B2B WEB SERVICES

PRICING

SYSTEM CHANGES

OTHERhelliphellip

ONE SOURCE ndash GTM Summary Template

bull SINGLE GTM RELEASE CONTENT EACH MONTH OF ALL CHANGES

bull ALL OFFERS NEED TO BE SALESPARTNERDISTRIBUTOR-FRIENDLY AT POINT OF LAUNCH

bull ALIGNMENT TO LIFECYCLE MANAGEMENT CHANGES

bull PROVIDE 60-DAY ADVANCE NOTIFICATION OF CHANGES TO SUPPORT YOUR READINESS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 39

May 2014 Avaya One Source (A1S) Content

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 40

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

Networking to Red for US and Canada Transfer of Networking portfolio from Blue supply chain to Red supply chain

Support for Select Partner Product Codes (SPP) SPP List pricing in OneSource Vendors Suggested Retail Price AVAYA net pricing to Distributor via automated discounting SPP Distributor sell price to Partners can be managed via OneSource Selling Price Admin

EC Admin - Performance improvements in the Price List Admin functionality iePrice List Admin Page Load Selling Price Upload Also Error page enhancements

EC Data - Show friendly error page to external users

MARKETING PROMOTIONS

Transition plan for Marketing promotions Any valid promotion approval generated by the legacy promotion processes will be accepted

for order submittal up to May 30 2014 subject to compliance with approval terms As of June 1 2014 the only acceptable method of submitting a promotion claim (for those

promotions available on One Source MPM) will be for orders with promotional codes and approvals generated by the One Source toolset via the Marketing Promotions Module (MPM)

Details on all available promotions available from the following link

B2B WEB SERVICES

B2B Web Services is a service available to Distributers More information in detailed section of this presentation

Next available window for Distributer activation is June 2014

PRICING

Several Price Increases Decreases and NPI ndash captured in the 60 day (for price increases) and 7 day (for price decreases) price notifications

$001 codes moving to MPG 1Z Canada Fx rate change

May 2014 GTM Content Summary

Kathleen Ryan

Marketing Programs kryan1avayacom

AvayaPowerHour

Marketing Program News and Reminders

copy 2011 Avaya Inc All rights reserved 42

Avaya Connect Partner Appreciation Kit Customizable materials available on Partner Marketing Central Certificate

HTML and OFT Emails

Social blog posts

Thank you letter

Downloadable logos and esignature

Why should you register for Content Syndication NOW

bullWill take you 10 minutes or less to set up bull All content resides on your web site bullEnhance your site with very rich content for your customers to see including an extensive collections of videos whitepapers and brochures bullCapture leads within the syndicated experience and send them directly to you bullKeep your Avaya product information accurate and current 100 of the time

copy 2013 Avaya Inc All rights reserved 46

Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP

Why do partners have limited Social Media activities ndash Lack of Content to Tweet or Post ndash Lack of resources to gather content or to post content ndash Lack of acumen on what to TweetPost or how to TweetPost ndash Lack of Tools to deliver content to their customer communities

How can Social Media for Avaya CSP help ndash Consistent delivery of Social Media Content (TweetsPosts)

ndash Content will include Unified Communications Contact Center Networking and Thought Leadership 1 ndash 2 posts per day

ndash Once activated the system can automatically push TweetsPosts out to your community We do the heavy lifting for you

ndash No expertise needed ndash it will be done automatically for you ndash The Avaya Content Syndication infrastructure will be used to

drive the discussion for you ndash Itrsquos FREE

copy 2013 Avaya Inc All rights reserved 47

Social Media with Avaya Content Syndication ndash What is the program What is Social Media for Avaya Content Syndication (CSP)

ndash Expansion of Avaya CSP to utilize the new Social Media tool ndash Social Media content will be regularly made available to TweetPost to your partners ndash Avaya will ldquoTweetrdquo on your behalf The Tweet will go out from your Twitter account so it will engage your

customers in the conversation ndash Links in the Tweet will drive customers to the Avaya Content Syndication page on YOUR Website ndash Support for Twitter now with LinkedIn and FaceBook in June

Why should Partners use this offer ndash Leverage social media to connect and engage your audience online ndash Serve as a command center for Avaya social media communications ndash Drive access to great content for your customers ndash Greatly increase Social Media traffic ndash Further build your brand identity and enable you to be viewed as a subject matter expert in the social media

environment ndash Enhance your brand by contributing to and learning from conversations your customers are having online ndash Highly cost-effective complement to any marketing strategy (Free) ndash Generate leads through the utilization of the Avaya Content Syndication program

How do you get access ndash To access the Social Media module you as a current Avaya Content Syndication user will need to go into the

system and authorize access The process will take you less than five minutes and you will have immediate access to the tool for FREE As you know the link to the site is wwwavayacomcsp

copy 2013 Avaya Inc All rights reserved 48

Social Media ndash Authorizing Tweets To approve a tweet

ndash Click on the ldquoSocial Contentrdquo tab from the top navigation bar

ndash Tweets in gray have not yet been published to your twitter account Once a tweet is published to your twitter account the tweet will show in red

ndash Click the un-published tweet to review the content and publish

To publish the tweet ndash simply check the ldquoPublish to

channel nowrdquo option and then click ldquoSave and Closerdquo

ndash You should then see the tweet appear in your Twitter feed

copy 2011 Avaya Inc All rights reserved

49

New MarketLeaders Branding Kit Fully customizable options

Option 1 (tablecloth plaque pull-up banner) ndash Partner price = $800

Option 2 (cell phone battery chargers) ndash Quantity of 50-100 ndash Partner price will vary by quantity (starting at $670)

50 discount on stocked Branding Kit ndash 3 times 5 banner ndash 11 times 18 desktop banner ndash 9 times 12 and 3 times 5 signs ndash 1-GB USB drive ndash 5 mouse pads ndash 15 executive pens ndash 25 4 times 3 notepads ndash 22 duffle bag ndash 8 table cover

Limited quantities available for Silver Gold and Platinum Kits Partner Price $500 $250

Marketing Reminders

Register for the next Getting Started with Avaya Marketing Webinar to learn all about our Marketing Programs ndash Wednesday May 14th 200 ndash 300 est to learn abouthellip Partner Marketing Central ndash Free ready to use customizable marketing collateral and helpful resources designed to help you drive leads MarketLeaders ndash Affordable turnkey marketing programs to fill your pipeline Content Syndication - Free real time Avaya product information directly to your web site

Links for registrations to come in follow-up email

What is PMC A FREE self-service website to help Avaya channel partners create and execute marketing campaign materials to support lead generation activities increase sales funnels and drive greater revenue

PLAN-EXPLORE-EXECUTE bullMarketing Planning guides and templates

bullReady made multi touch campaigns bullSales OFT files

bullTelemarketing scripts bullPosters print ads and online banners

bullEnewsletter emails and downloadable articles bullEvent and Seminar in a Box

bullLead notification and reporting bullEnhanced customization

bullCo-branded banners and landing pages bullEnhanced reporting and analytics

bullCRM Integration bullSocial Media integration bullLibrary search function

bullSite map PMC User Experience in 7 languages and all

materials in English Spanish and Portuguese and some in French Dutch Italian German and

Russian

52

Stay informed about events news and program updates bull ldquoLikerdquo the Avaya MarketLeaders Facebook page

Connect and Share

VISIT wwwavayamarketleaderscom

CALL 855-AVAYA-ML [(855) 282-9265]

EMAIL AvayaMLglgcom

  • Slide Number 1
  • Slide Number 2
  • Slide Number 3
  • UCampC
  • UCampC
  • Vertical Campaign All portfolios
  • Customer Experience
  • Customer Experience
  • Your Action
  • Slide Number 10
  • Networking Campaigns
  • NetworkingQ2 Webinar
  • Networking New Campaign
  • Small Midmarket BusinessCampaign
  • Small Midmarket BusinessNew Campaign
  • Small Midmarket Business New Campaign
  • Next Steps
  • Slide Number 18
  • Slide Number 19
  • Why we do demoshellip
  • What is the real value of a demo
  • Not All Demos Are Equal
  • Picking The Right Demo
  • Some Examples Of Demo Resources
  • Matching The Demo To The Sales Cycle
  • Matching The Demo To The Sales Cycle
  • Slide Number 27
  • 3Up Program For Demo Success
  • 3Up Demo Coaching
  • 3Up On Partner Portal
  • Get Started Today
  • Sign Up Site
  • Quick Examle - Use A Winning Strategy
  • Next Steps For Partners
  • Slide Number 35
  • Slide Number 36
  • Please Join Us for our One Source monthly Content review
  • ONE SOURCE ndash GTM Summary Template
  • Slide Number 39
  • Slide Number 40
  • Slide Number 41
  • Avaya Connect Partner Appreciation KitCustomizable materials available on Partner Marketing Central
  • Slide Number 43
  • Slide Number 44
  • Why should you register for Content Syndication NOW
  • Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP
  • Social Media with Avaya Content Syndication ndash What is the program
  • Social Media ndash Authorizing Tweets
  • New MarketLeaders Branding Kit
  • Marketing Reminders
  • Slide Number 51
  • Connect and Share
  • 13VISIT wwwavayamarketleaderscomCALL 855-AVAYA-ML [(855) 282-9265]EMAIL AvayaMLglgcom
Page 36: Kathleen Ryan Kathy Innvar Denise Cappuccio Bob Zimmerer ... · May 8, 2014 . Agenda • Welcome - Kathleen Ryan • Spring ahead of your competition with these Enterprise Campaigns

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 37

Please Join Us for our One Source monthly Content review

Avaya One Source continues to streamline Avaya channel processes and tools with a roadmap of upcoming improvements Partners and Avaya associates should plan to attend this monthly webcast to gain advance notice of the capabilities that are planned and the impacts these will have on your systems interfaces and workflows Add these monthly webcasts to your calendar May 15 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIzAAOampId=a3j30000000KzgQAAS June 12 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ4AAOampId=a3j30000000KzgQAAS July 17 at 10 AM EDT4 PM CEST httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYJ9AAOampId=a3j30000000KzgQAAS May 14 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIVAA4ampId=a3j30000000KzgQAAS June 11 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIaAAOampId=a3j30000000KzgQAAS July 16 at 1230 Singapore Time httpsavayamysalesforcecomapexsp_EventDetailc=a3da0000000LYIfAAOampId=a3j30000000KzgQAAS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 38

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

PRODUCT OFFERS

MARKETING PROMOTIONS

B2B WEB SERVICES

PRICING

SYSTEM CHANGES

OTHERhelliphellip

ONE SOURCE ndash GTM Summary Template

bull SINGLE GTM RELEASE CONTENT EACH MONTH OF ALL CHANGES

bull ALL OFFERS NEED TO BE SALESPARTNERDISTRIBUTOR-FRIENDLY AT POINT OF LAUNCH

bull ALIGNMENT TO LIFECYCLE MANAGEMENT CHANGES

bull PROVIDE 60-DAY ADVANCE NOTIFICATION OF CHANGES TO SUPPORT YOUR READINESS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 39

May 2014 Avaya One Source (A1S) Content

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 40

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

Networking to Red for US and Canada Transfer of Networking portfolio from Blue supply chain to Red supply chain

Support for Select Partner Product Codes (SPP) SPP List pricing in OneSource Vendors Suggested Retail Price AVAYA net pricing to Distributor via automated discounting SPP Distributor sell price to Partners can be managed via OneSource Selling Price Admin

EC Admin - Performance improvements in the Price List Admin functionality iePrice List Admin Page Load Selling Price Upload Also Error page enhancements

EC Data - Show friendly error page to external users

MARKETING PROMOTIONS

Transition plan for Marketing promotions Any valid promotion approval generated by the legacy promotion processes will be accepted

for order submittal up to May 30 2014 subject to compliance with approval terms As of June 1 2014 the only acceptable method of submitting a promotion claim (for those

promotions available on One Source MPM) will be for orders with promotional codes and approvals generated by the One Source toolset via the Marketing Promotions Module (MPM)

Details on all available promotions available from the following link

B2B WEB SERVICES

B2B Web Services is a service available to Distributers More information in detailed section of this presentation

Next available window for Distributer activation is June 2014

PRICING

Several Price Increases Decreases and NPI ndash captured in the 60 day (for price increases) and 7 day (for price decreases) price notifications

$001 codes moving to MPG 1Z Canada Fx rate change

May 2014 GTM Content Summary

Kathleen Ryan

Marketing Programs kryan1avayacom

AvayaPowerHour

Marketing Program News and Reminders

copy 2011 Avaya Inc All rights reserved 42

Avaya Connect Partner Appreciation Kit Customizable materials available on Partner Marketing Central Certificate

HTML and OFT Emails

Social blog posts

Thank you letter

Downloadable logos and esignature

Why should you register for Content Syndication NOW

bullWill take you 10 minutes or less to set up bull All content resides on your web site bullEnhance your site with very rich content for your customers to see including an extensive collections of videos whitepapers and brochures bullCapture leads within the syndicated experience and send them directly to you bullKeep your Avaya product information accurate and current 100 of the time

copy 2013 Avaya Inc All rights reserved 46

Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP

Why do partners have limited Social Media activities ndash Lack of Content to Tweet or Post ndash Lack of resources to gather content or to post content ndash Lack of acumen on what to TweetPost or how to TweetPost ndash Lack of Tools to deliver content to their customer communities

How can Social Media for Avaya CSP help ndash Consistent delivery of Social Media Content (TweetsPosts)

ndash Content will include Unified Communications Contact Center Networking and Thought Leadership 1 ndash 2 posts per day

ndash Once activated the system can automatically push TweetsPosts out to your community We do the heavy lifting for you

ndash No expertise needed ndash it will be done automatically for you ndash The Avaya Content Syndication infrastructure will be used to

drive the discussion for you ndash Itrsquos FREE

copy 2013 Avaya Inc All rights reserved 47

Social Media with Avaya Content Syndication ndash What is the program What is Social Media for Avaya Content Syndication (CSP)

ndash Expansion of Avaya CSP to utilize the new Social Media tool ndash Social Media content will be regularly made available to TweetPost to your partners ndash Avaya will ldquoTweetrdquo on your behalf The Tweet will go out from your Twitter account so it will engage your

customers in the conversation ndash Links in the Tweet will drive customers to the Avaya Content Syndication page on YOUR Website ndash Support for Twitter now with LinkedIn and FaceBook in June

Why should Partners use this offer ndash Leverage social media to connect and engage your audience online ndash Serve as a command center for Avaya social media communications ndash Drive access to great content for your customers ndash Greatly increase Social Media traffic ndash Further build your brand identity and enable you to be viewed as a subject matter expert in the social media

environment ndash Enhance your brand by contributing to and learning from conversations your customers are having online ndash Highly cost-effective complement to any marketing strategy (Free) ndash Generate leads through the utilization of the Avaya Content Syndication program

How do you get access ndash To access the Social Media module you as a current Avaya Content Syndication user will need to go into the

system and authorize access The process will take you less than five minutes and you will have immediate access to the tool for FREE As you know the link to the site is wwwavayacomcsp

copy 2013 Avaya Inc All rights reserved 48

Social Media ndash Authorizing Tweets To approve a tweet

ndash Click on the ldquoSocial Contentrdquo tab from the top navigation bar

ndash Tweets in gray have not yet been published to your twitter account Once a tweet is published to your twitter account the tweet will show in red

ndash Click the un-published tweet to review the content and publish

To publish the tweet ndash simply check the ldquoPublish to

channel nowrdquo option and then click ldquoSave and Closerdquo

ndash You should then see the tweet appear in your Twitter feed

copy 2011 Avaya Inc All rights reserved

49

New MarketLeaders Branding Kit Fully customizable options

Option 1 (tablecloth plaque pull-up banner) ndash Partner price = $800

Option 2 (cell phone battery chargers) ndash Quantity of 50-100 ndash Partner price will vary by quantity (starting at $670)

50 discount on stocked Branding Kit ndash 3 times 5 banner ndash 11 times 18 desktop banner ndash 9 times 12 and 3 times 5 signs ndash 1-GB USB drive ndash 5 mouse pads ndash 15 executive pens ndash 25 4 times 3 notepads ndash 22 duffle bag ndash 8 table cover

Limited quantities available for Silver Gold and Platinum Kits Partner Price $500 $250

Marketing Reminders

Register for the next Getting Started with Avaya Marketing Webinar to learn all about our Marketing Programs ndash Wednesday May 14th 200 ndash 300 est to learn abouthellip Partner Marketing Central ndash Free ready to use customizable marketing collateral and helpful resources designed to help you drive leads MarketLeaders ndash Affordable turnkey marketing programs to fill your pipeline Content Syndication - Free real time Avaya product information directly to your web site

Links for registrations to come in follow-up email

What is PMC A FREE self-service website to help Avaya channel partners create and execute marketing campaign materials to support lead generation activities increase sales funnels and drive greater revenue

PLAN-EXPLORE-EXECUTE bullMarketing Planning guides and templates

bullReady made multi touch campaigns bullSales OFT files

bullTelemarketing scripts bullPosters print ads and online banners

bullEnewsletter emails and downloadable articles bullEvent and Seminar in a Box

bullLead notification and reporting bullEnhanced customization

bullCo-branded banners and landing pages bullEnhanced reporting and analytics

bullCRM Integration bullSocial Media integration bullLibrary search function

bullSite map PMC User Experience in 7 languages and all

materials in English Spanish and Portuguese and some in French Dutch Italian German and

Russian

52

Stay informed about events news and program updates bull ldquoLikerdquo the Avaya MarketLeaders Facebook page

Connect and Share

VISIT wwwavayamarketleaderscom

CALL 855-AVAYA-ML [(855) 282-9265]

EMAIL AvayaMLglgcom

  • Slide Number 1
  • Slide Number 2
  • Slide Number 3
  • UCampC
  • UCampC
  • Vertical Campaign All portfolios
  • Customer Experience
  • Customer Experience
  • Your Action
  • Slide Number 10
  • Networking Campaigns
  • NetworkingQ2 Webinar
  • Networking New Campaign
  • Small Midmarket BusinessCampaign
  • Small Midmarket BusinessNew Campaign
  • Small Midmarket Business New Campaign
  • Next Steps
  • Slide Number 18
  • Slide Number 19
  • Why we do demoshellip
  • What is the real value of a demo
  • Not All Demos Are Equal
  • Picking The Right Demo
  • Some Examples Of Demo Resources
  • Matching The Demo To The Sales Cycle
  • Matching The Demo To The Sales Cycle
  • Slide Number 27
  • 3Up Program For Demo Success
  • 3Up Demo Coaching
  • 3Up On Partner Portal
  • Get Started Today
  • Sign Up Site
  • Quick Examle - Use A Winning Strategy
  • Next Steps For Partners
  • Slide Number 35
  • Slide Number 36
  • Please Join Us for our One Source monthly Content review
  • ONE SOURCE ndash GTM Summary Template
  • Slide Number 39
  • Slide Number 40
  • Slide Number 41
  • Avaya Connect Partner Appreciation KitCustomizable materials available on Partner Marketing Central
  • Slide Number 43
  • Slide Number 44
  • Why should you register for Content Syndication NOW
  • Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP
  • Social Media with Avaya Content Syndication ndash What is the program
  • Social Media ndash Authorizing Tweets
  • New MarketLeaders Branding Kit
  • Marketing Reminders
  • Slide Number 51
  • Connect and Share
  • 13VISIT wwwavayamarketleaderscomCALL 855-AVAYA-ML [(855) 282-9265]EMAIL AvayaMLglgcom
Page 37: Kathleen Ryan Kathy Innvar Denise Cappuccio Bob Zimmerer ... · May 8, 2014 . Agenda • Welcome - Kathleen Ryan • Spring ahead of your competition with these Enterprise Campaigns

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 38

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

PRODUCT OFFERS

MARKETING PROMOTIONS

B2B WEB SERVICES

PRICING

SYSTEM CHANGES

OTHERhelliphellip

ONE SOURCE ndash GTM Summary Template

bull SINGLE GTM RELEASE CONTENT EACH MONTH OF ALL CHANGES

bull ALL OFFERS NEED TO BE SALESPARTNERDISTRIBUTOR-FRIENDLY AT POINT OF LAUNCH

bull ALIGNMENT TO LIFECYCLE MANAGEMENT CHANGES

bull PROVIDE 60-DAY ADVANCE NOTIFICATION OF CHANGES TO SUPPORT YOUR READINESS

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 39

May 2014 Avaya One Source (A1S) Content

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 40

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

Networking to Red for US and Canada Transfer of Networking portfolio from Blue supply chain to Red supply chain

Support for Select Partner Product Codes (SPP) SPP List pricing in OneSource Vendors Suggested Retail Price AVAYA net pricing to Distributor via automated discounting SPP Distributor sell price to Partners can be managed via OneSource Selling Price Admin

EC Admin - Performance improvements in the Price List Admin functionality iePrice List Admin Page Load Selling Price Upload Also Error page enhancements

EC Data - Show friendly error page to external users

MARKETING PROMOTIONS

Transition plan for Marketing promotions Any valid promotion approval generated by the legacy promotion processes will be accepted

for order submittal up to May 30 2014 subject to compliance with approval terms As of June 1 2014 the only acceptable method of submitting a promotion claim (for those

promotions available on One Source MPM) will be for orders with promotional codes and approvals generated by the One Source toolset via the Marketing Promotions Module (MPM)

Details on all available promotions available from the following link

B2B WEB SERVICES

B2B Web Services is a service available to Distributers More information in detailed section of this presentation

Next available window for Distributer activation is June 2014

PRICING

Several Price Increases Decreases and NPI ndash captured in the 60 day (for price increases) and 7 day (for price decreases) price notifications

$001 codes moving to MPG 1Z Canada Fx rate change

May 2014 GTM Content Summary

Kathleen Ryan

Marketing Programs kryan1avayacom

AvayaPowerHour

Marketing Program News and Reminders

copy 2011 Avaya Inc All rights reserved 42

Avaya Connect Partner Appreciation Kit Customizable materials available on Partner Marketing Central Certificate

HTML and OFT Emails

Social blog posts

Thank you letter

Downloadable logos and esignature

Why should you register for Content Syndication NOW

bullWill take you 10 minutes or less to set up bull All content resides on your web site bullEnhance your site with very rich content for your customers to see including an extensive collections of videos whitepapers and brochures bullCapture leads within the syndicated experience and send them directly to you bullKeep your Avaya product information accurate and current 100 of the time

copy 2013 Avaya Inc All rights reserved 46

Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP

Why do partners have limited Social Media activities ndash Lack of Content to Tweet or Post ndash Lack of resources to gather content or to post content ndash Lack of acumen on what to TweetPost or how to TweetPost ndash Lack of Tools to deliver content to their customer communities

How can Social Media for Avaya CSP help ndash Consistent delivery of Social Media Content (TweetsPosts)

ndash Content will include Unified Communications Contact Center Networking and Thought Leadership 1 ndash 2 posts per day

ndash Once activated the system can automatically push TweetsPosts out to your community We do the heavy lifting for you

ndash No expertise needed ndash it will be done automatically for you ndash The Avaya Content Syndication infrastructure will be used to

drive the discussion for you ndash Itrsquos FREE

copy 2013 Avaya Inc All rights reserved 47

Social Media with Avaya Content Syndication ndash What is the program What is Social Media for Avaya Content Syndication (CSP)

ndash Expansion of Avaya CSP to utilize the new Social Media tool ndash Social Media content will be regularly made available to TweetPost to your partners ndash Avaya will ldquoTweetrdquo on your behalf The Tweet will go out from your Twitter account so it will engage your

customers in the conversation ndash Links in the Tweet will drive customers to the Avaya Content Syndication page on YOUR Website ndash Support for Twitter now with LinkedIn and FaceBook in June

Why should Partners use this offer ndash Leverage social media to connect and engage your audience online ndash Serve as a command center for Avaya social media communications ndash Drive access to great content for your customers ndash Greatly increase Social Media traffic ndash Further build your brand identity and enable you to be viewed as a subject matter expert in the social media

environment ndash Enhance your brand by contributing to and learning from conversations your customers are having online ndash Highly cost-effective complement to any marketing strategy (Free) ndash Generate leads through the utilization of the Avaya Content Syndication program

How do you get access ndash To access the Social Media module you as a current Avaya Content Syndication user will need to go into the

system and authorize access The process will take you less than five minutes and you will have immediate access to the tool for FREE As you know the link to the site is wwwavayacomcsp

copy 2013 Avaya Inc All rights reserved 48

Social Media ndash Authorizing Tweets To approve a tweet

ndash Click on the ldquoSocial Contentrdquo tab from the top navigation bar

ndash Tweets in gray have not yet been published to your twitter account Once a tweet is published to your twitter account the tweet will show in red

ndash Click the un-published tweet to review the content and publish

To publish the tweet ndash simply check the ldquoPublish to

channel nowrdquo option and then click ldquoSave and Closerdquo

ndash You should then see the tweet appear in your Twitter feed

copy 2011 Avaya Inc All rights reserved

49

New MarketLeaders Branding Kit Fully customizable options

Option 1 (tablecloth plaque pull-up banner) ndash Partner price = $800

Option 2 (cell phone battery chargers) ndash Quantity of 50-100 ndash Partner price will vary by quantity (starting at $670)

50 discount on stocked Branding Kit ndash 3 times 5 banner ndash 11 times 18 desktop banner ndash 9 times 12 and 3 times 5 signs ndash 1-GB USB drive ndash 5 mouse pads ndash 15 executive pens ndash 25 4 times 3 notepads ndash 22 duffle bag ndash 8 table cover

Limited quantities available for Silver Gold and Platinum Kits Partner Price $500 $250

Marketing Reminders

Register for the next Getting Started with Avaya Marketing Webinar to learn all about our Marketing Programs ndash Wednesday May 14th 200 ndash 300 est to learn abouthellip Partner Marketing Central ndash Free ready to use customizable marketing collateral and helpful resources designed to help you drive leads MarketLeaders ndash Affordable turnkey marketing programs to fill your pipeline Content Syndication - Free real time Avaya product information directly to your web site

Links for registrations to come in follow-up email

What is PMC A FREE self-service website to help Avaya channel partners create and execute marketing campaign materials to support lead generation activities increase sales funnels and drive greater revenue

PLAN-EXPLORE-EXECUTE bullMarketing Planning guides and templates

bullReady made multi touch campaigns bullSales OFT files

bullTelemarketing scripts bullPosters print ads and online banners

bullEnewsletter emails and downloadable articles bullEvent and Seminar in a Box

bullLead notification and reporting bullEnhanced customization

bullCo-branded banners and landing pages bullEnhanced reporting and analytics

bullCRM Integration bullSocial Media integration bullLibrary search function

bullSite map PMC User Experience in 7 languages and all

materials in English Spanish and Portuguese and some in French Dutch Italian German and

Russian

52

Stay informed about events news and program updates bull ldquoLikerdquo the Avaya MarketLeaders Facebook page

Connect and Share

VISIT wwwavayamarketleaderscom

CALL 855-AVAYA-ML [(855) 282-9265]

EMAIL AvayaMLglgcom

  • Slide Number 1
  • Slide Number 2
  • Slide Number 3
  • UCampC
  • UCampC
  • Vertical Campaign All portfolios
  • Customer Experience
  • Customer Experience
  • Your Action
  • Slide Number 10
  • Networking Campaigns
  • NetworkingQ2 Webinar
  • Networking New Campaign
  • Small Midmarket BusinessCampaign
  • Small Midmarket BusinessNew Campaign
  • Small Midmarket Business New Campaign
  • Next Steps
  • Slide Number 18
  • Slide Number 19
  • Why we do demoshellip
  • What is the real value of a demo
  • Not All Demos Are Equal
  • Picking The Right Demo
  • Some Examples Of Demo Resources
  • Matching The Demo To The Sales Cycle
  • Matching The Demo To The Sales Cycle
  • Slide Number 27
  • 3Up Program For Demo Success
  • 3Up Demo Coaching
  • 3Up On Partner Portal
  • Get Started Today
  • Sign Up Site
  • Quick Examle - Use A Winning Strategy
  • Next Steps For Partners
  • Slide Number 35
  • Slide Number 36
  • Please Join Us for our One Source monthly Content review
  • ONE SOURCE ndash GTM Summary Template
  • Slide Number 39
  • Slide Number 40
  • Slide Number 41
  • Avaya Connect Partner Appreciation KitCustomizable materials available on Partner Marketing Central
  • Slide Number 43
  • Slide Number 44
  • Why should you register for Content Syndication NOW
  • Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP
  • Social Media with Avaya Content Syndication ndash What is the program
  • Social Media ndash Authorizing Tweets
  • New MarketLeaders Branding Kit
  • Marketing Reminders
  • Slide Number 51
  • Connect and Share
  • 13VISIT wwwavayamarketleaderscomCALL 855-AVAYA-ML [(855) 282-9265]EMAIL AvayaMLglgcom
Page 38: Kathleen Ryan Kathy Innvar Denise Cappuccio Bob Zimmerer ... · May 8, 2014 . Agenda • Welcome - Kathleen Ryan • Spring ahead of your competition with these Enterprise Campaigns

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 39

May 2014 Avaya One Source (A1S) Content

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 40

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

Networking to Red for US and Canada Transfer of Networking portfolio from Blue supply chain to Red supply chain

Support for Select Partner Product Codes (SPP) SPP List pricing in OneSource Vendors Suggested Retail Price AVAYA net pricing to Distributor via automated discounting SPP Distributor sell price to Partners can be managed via OneSource Selling Price Admin

EC Admin - Performance improvements in the Price List Admin functionality iePrice List Admin Page Load Selling Price Upload Also Error page enhancements

EC Data - Show friendly error page to external users

MARKETING PROMOTIONS

Transition plan for Marketing promotions Any valid promotion approval generated by the legacy promotion processes will be accepted

for order submittal up to May 30 2014 subject to compliance with approval terms As of June 1 2014 the only acceptable method of submitting a promotion claim (for those

promotions available on One Source MPM) will be for orders with promotional codes and approvals generated by the One Source toolset via the Marketing Promotions Module (MPM)

Details on all available promotions available from the following link

B2B WEB SERVICES

B2B Web Services is a service available to Distributers More information in detailed section of this presentation

Next available window for Distributer activation is June 2014

PRICING

Several Price Increases Decreases and NPI ndash captured in the 60 day (for price increases) and 7 day (for price decreases) price notifications

$001 codes moving to MPG 1Z Canada Fx rate change

May 2014 GTM Content Summary

Kathleen Ryan

Marketing Programs kryan1avayacom

AvayaPowerHour

Marketing Program News and Reminders

copy 2011 Avaya Inc All rights reserved 42

Avaya Connect Partner Appreciation Kit Customizable materials available on Partner Marketing Central Certificate

HTML and OFT Emails

Social blog posts

Thank you letter

Downloadable logos and esignature

Why should you register for Content Syndication NOW

bullWill take you 10 minutes or less to set up bull All content resides on your web site bullEnhance your site with very rich content for your customers to see including an extensive collections of videos whitepapers and brochures bullCapture leads within the syndicated experience and send them directly to you bullKeep your Avaya product information accurate and current 100 of the time

copy 2013 Avaya Inc All rights reserved 46

Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP

Why do partners have limited Social Media activities ndash Lack of Content to Tweet or Post ndash Lack of resources to gather content or to post content ndash Lack of acumen on what to TweetPost or how to TweetPost ndash Lack of Tools to deliver content to their customer communities

How can Social Media for Avaya CSP help ndash Consistent delivery of Social Media Content (TweetsPosts)

ndash Content will include Unified Communications Contact Center Networking and Thought Leadership 1 ndash 2 posts per day

ndash Once activated the system can automatically push TweetsPosts out to your community We do the heavy lifting for you

ndash No expertise needed ndash it will be done automatically for you ndash The Avaya Content Syndication infrastructure will be used to

drive the discussion for you ndash Itrsquos FREE

copy 2013 Avaya Inc All rights reserved 47

Social Media with Avaya Content Syndication ndash What is the program What is Social Media for Avaya Content Syndication (CSP)

ndash Expansion of Avaya CSP to utilize the new Social Media tool ndash Social Media content will be regularly made available to TweetPost to your partners ndash Avaya will ldquoTweetrdquo on your behalf The Tweet will go out from your Twitter account so it will engage your

customers in the conversation ndash Links in the Tweet will drive customers to the Avaya Content Syndication page on YOUR Website ndash Support for Twitter now with LinkedIn and FaceBook in June

Why should Partners use this offer ndash Leverage social media to connect and engage your audience online ndash Serve as a command center for Avaya social media communications ndash Drive access to great content for your customers ndash Greatly increase Social Media traffic ndash Further build your brand identity and enable you to be viewed as a subject matter expert in the social media

environment ndash Enhance your brand by contributing to and learning from conversations your customers are having online ndash Highly cost-effective complement to any marketing strategy (Free) ndash Generate leads through the utilization of the Avaya Content Syndication program

How do you get access ndash To access the Social Media module you as a current Avaya Content Syndication user will need to go into the

system and authorize access The process will take you less than five minutes and you will have immediate access to the tool for FREE As you know the link to the site is wwwavayacomcsp

copy 2013 Avaya Inc All rights reserved 48

Social Media ndash Authorizing Tweets To approve a tweet

ndash Click on the ldquoSocial Contentrdquo tab from the top navigation bar

ndash Tweets in gray have not yet been published to your twitter account Once a tweet is published to your twitter account the tweet will show in red

ndash Click the un-published tweet to review the content and publish

To publish the tweet ndash simply check the ldquoPublish to

channel nowrdquo option and then click ldquoSave and Closerdquo

ndash You should then see the tweet appear in your Twitter feed

copy 2011 Avaya Inc All rights reserved

49

New MarketLeaders Branding Kit Fully customizable options

Option 1 (tablecloth plaque pull-up banner) ndash Partner price = $800

Option 2 (cell phone battery chargers) ndash Quantity of 50-100 ndash Partner price will vary by quantity (starting at $670)

50 discount on stocked Branding Kit ndash 3 times 5 banner ndash 11 times 18 desktop banner ndash 9 times 12 and 3 times 5 signs ndash 1-GB USB drive ndash 5 mouse pads ndash 15 executive pens ndash 25 4 times 3 notepads ndash 22 duffle bag ndash 8 table cover

Limited quantities available for Silver Gold and Platinum Kits Partner Price $500 $250

Marketing Reminders

Register for the next Getting Started with Avaya Marketing Webinar to learn all about our Marketing Programs ndash Wednesday May 14th 200 ndash 300 est to learn abouthellip Partner Marketing Central ndash Free ready to use customizable marketing collateral and helpful resources designed to help you drive leads MarketLeaders ndash Affordable turnkey marketing programs to fill your pipeline Content Syndication - Free real time Avaya product information directly to your web site

Links for registrations to come in follow-up email

What is PMC A FREE self-service website to help Avaya channel partners create and execute marketing campaign materials to support lead generation activities increase sales funnels and drive greater revenue

PLAN-EXPLORE-EXECUTE bullMarketing Planning guides and templates

bullReady made multi touch campaigns bullSales OFT files

bullTelemarketing scripts bullPosters print ads and online banners

bullEnewsletter emails and downloadable articles bullEvent and Seminar in a Box

bullLead notification and reporting bullEnhanced customization

bullCo-branded banners and landing pages bullEnhanced reporting and analytics

bullCRM Integration bullSocial Media integration bullLibrary search function

bullSite map PMC User Experience in 7 languages and all

materials in English Spanish and Portuguese and some in French Dutch Italian German and

Russian

52

Stay informed about events news and program updates bull ldquoLikerdquo the Avaya MarketLeaders Facebook page

Connect and Share

VISIT wwwavayamarketleaderscom

CALL 855-AVAYA-ML [(855) 282-9265]

EMAIL AvayaMLglgcom

  • Slide Number 1
  • Slide Number 2
  • Slide Number 3
  • UCampC
  • UCampC
  • Vertical Campaign All portfolios
  • Customer Experience
  • Customer Experience
  • Your Action
  • Slide Number 10
  • Networking Campaigns
  • NetworkingQ2 Webinar
  • Networking New Campaign
  • Small Midmarket BusinessCampaign
  • Small Midmarket BusinessNew Campaign
  • Small Midmarket Business New Campaign
  • Next Steps
  • Slide Number 18
  • Slide Number 19
  • Why we do demoshellip
  • What is the real value of a demo
  • Not All Demos Are Equal
  • Picking The Right Demo
  • Some Examples Of Demo Resources
  • Matching The Demo To The Sales Cycle
  • Matching The Demo To The Sales Cycle
  • Slide Number 27
  • 3Up Program For Demo Success
  • 3Up Demo Coaching
  • 3Up On Partner Portal
  • Get Started Today
  • Sign Up Site
  • Quick Examle - Use A Winning Strategy
  • Next Steps For Partners
  • Slide Number 35
  • Slide Number 36
  • Please Join Us for our One Source monthly Content review
  • ONE SOURCE ndash GTM Summary Template
  • Slide Number 39
  • Slide Number 40
  • Slide Number 41
  • Avaya Connect Partner Appreciation KitCustomizable materials available on Partner Marketing Central
  • Slide Number 43
  • Slide Number 44
  • Why should you register for Content Syndication NOW
  • Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP
  • Social Media with Avaya Content Syndication ndash What is the program
  • Social Media ndash Authorizing Tweets
  • New MarketLeaders Branding Kit
  • Marketing Reminders
  • Slide Number 51
  • Connect and Share
  • 13VISIT wwwavayamarketleaderscomCALL 855-AVAYA-ML [(855) 282-9265]EMAIL AvayaMLglgcom
Page 39: Kathleen Ryan Kathy Innvar Denise Cappuccio Bob Zimmerer ... · May 8, 2014 . Agenda • Welcome - Kathleen Ryan • Spring ahead of your competition with these Enterprise Campaigns

Avaya - Proprietary Use pursuant to your signed agreement or Avaya policy 40

CHANGES DESCRIPTION

ONE SOURCE FUNCTIONALITY

Networking to Red for US and Canada Transfer of Networking portfolio from Blue supply chain to Red supply chain

Support for Select Partner Product Codes (SPP) SPP List pricing in OneSource Vendors Suggested Retail Price AVAYA net pricing to Distributor via automated discounting SPP Distributor sell price to Partners can be managed via OneSource Selling Price Admin

EC Admin - Performance improvements in the Price List Admin functionality iePrice List Admin Page Load Selling Price Upload Also Error page enhancements

EC Data - Show friendly error page to external users

MARKETING PROMOTIONS

Transition plan for Marketing promotions Any valid promotion approval generated by the legacy promotion processes will be accepted

for order submittal up to May 30 2014 subject to compliance with approval terms As of June 1 2014 the only acceptable method of submitting a promotion claim (for those

promotions available on One Source MPM) will be for orders with promotional codes and approvals generated by the One Source toolset via the Marketing Promotions Module (MPM)

Details on all available promotions available from the following link

B2B WEB SERVICES

B2B Web Services is a service available to Distributers More information in detailed section of this presentation

Next available window for Distributer activation is June 2014

PRICING

Several Price Increases Decreases and NPI ndash captured in the 60 day (for price increases) and 7 day (for price decreases) price notifications

$001 codes moving to MPG 1Z Canada Fx rate change

May 2014 GTM Content Summary

Kathleen Ryan

Marketing Programs kryan1avayacom

AvayaPowerHour

Marketing Program News and Reminders

copy 2011 Avaya Inc All rights reserved 42

Avaya Connect Partner Appreciation Kit Customizable materials available on Partner Marketing Central Certificate

HTML and OFT Emails

Social blog posts

Thank you letter

Downloadable logos and esignature

Why should you register for Content Syndication NOW

bullWill take you 10 minutes or less to set up bull All content resides on your web site bullEnhance your site with very rich content for your customers to see including an extensive collections of videos whitepapers and brochures bullCapture leads within the syndicated experience and send them directly to you bullKeep your Avaya product information accurate and current 100 of the time

copy 2013 Avaya Inc All rights reserved 46

Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP

Why do partners have limited Social Media activities ndash Lack of Content to Tweet or Post ndash Lack of resources to gather content or to post content ndash Lack of acumen on what to TweetPost or how to TweetPost ndash Lack of Tools to deliver content to their customer communities

How can Social Media for Avaya CSP help ndash Consistent delivery of Social Media Content (TweetsPosts)

ndash Content will include Unified Communications Contact Center Networking and Thought Leadership 1 ndash 2 posts per day

ndash Once activated the system can automatically push TweetsPosts out to your community We do the heavy lifting for you

ndash No expertise needed ndash it will be done automatically for you ndash The Avaya Content Syndication infrastructure will be used to

drive the discussion for you ndash Itrsquos FREE

copy 2013 Avaya Inc All rights reserved 47

Social Media with Avaya Content Syndication ndash What is the program What is Social Media for Avaya Content Syndication (CSP)

ndash Expansion of Avaya CSP to utilize the new Social Media tool ndash Social Media content will be regularly made available to TweetPost to your partners ndash Avaya will ldquoTweetrdquo on your behalf The Tweet will go out from your Twitter account so it will engage your

customers in the conversation ndash Links in the Tweet will drive customers to the Avaya Content Syndication page on YOUR Website ndash Support for Twitter now with LinkedIn and FaceBook in June

Why should Partners use this offer ndash Leverage social media to connect and engage your audience online ndash Serve as a command center for Avaya social media communications ndash Drive access to great content for your customers ndash Greatly increase Social Media traffic ndash Further build your brand identity and enable you to be viewed as a subject matter expert in the social media

environment ndash Enhance your brand by contributing to and learning from conversations your customers are having online ndash Highly cost-effective complement to any marketing strategy (Free) ndash Generate leads through the utilization of the Avaya Content Syndication program

How do you get access ndash To access the Social Media module you as a current Avaya Content Syndication user will need to go into the

system and authorize access The process will take you less than five minutes and you will have immediate access to the tool for FREE As you know the link to the site is wwwavayacomcsp

copy 2013 Avaya Inc All rights reserved 48

Social Media ndash Authorizing Tweets To approve a tweet

ndash Click on the ldquoSocial Contentrdquo tab from the top navigation bar

ndash Tweets in gray have not yet been published to your twitter account Once a tweet is published to your twitter account the tweet will show in red

ndash Click the un-published tweet to review the content and publish

To publish the tweet ndash simply check the ldquoPublish to

channel nowrdquo option and then click ldquoSave and Closerdquo

ndash You should then see the tweet appear in your Twitter feed

copy 2011 Avaya Inc All rights reserved

49

New MarketLeaders Branding Kit Fully customizable options

Option 1 (tablecloth plaque pull-up banner) ndash Partner price = $800

Option 2 (cell phone battery chargers) ndash Quantity of 50-100 ndash Partner price will vary by quantity (starting at $670)

50 discount on stocked Branding Kit ndash 3 times 5 banner ndash 11 times 18 desktop banner ndash 9 times 12 and 3 times 5 signs ndash 1-GB USB drive ndash 5 mouse pads ndash 15 executive pens ndash 25 4 times 3 notepads ndash 22 duffle bag ndash 8 table cover

Limited quantities available for Silver Gold and Platinum Kits Partner Price $500 $250

Marketing Reminders

Register for the next Getting Started with Avaya Marketing Webinar to learn all about our Marketing Programs ndash Wednesday May 14th 200 ndash 300 est to learn abouthellip Partner Marketing Central ndash Free ready to use customizable marketing collateral and helpful resources designed to help you drive leads MarketLeaders ndash Affordable turnkey marketing programs to fill your pipeline Content Syndication - Free real time Avaya product information directly to your web site

Links for registrations to come in follow-up email

What is PMC A FREE self-service website to help Avaya channel partners create and execute marketing campaign materials to support lead generation activities increase sales funnels and drive greater revenue

PLAN-EXPLORE-EXECUTE bullMarketing Planning guides and templates

bullReady made multi touch campaigns bullSales OFT files

bullTelemarketing scripts bullPosters print ads and online banners

bullEnewsletter emails and downloadable articles bullEvent and Seminar in a Box

bullLead notification and reporting bullEnhanced customization

bullCo-branded banners and landing pages bullEnhanced reporting and analytics

bullCRM Integration bullSocial Media integration bullLibrary search function

bullSite map PMC User Experience in 7 languages and all

materials in English Spanish and Portuguese and some in French Dutch Italian German and

Russian

52

Stay informed about events news and program updates bull ldquoLikerdquo the Avaya MarketLeaders Facebook page

Connect and Share

VISIT wwwavayamarketleaderscom

CALL 855-AVAYA-ML [(855) 282-9265]

EMAIL AvayaMLglgcom

  • Slide Number 1
  • Slide Number 2
  • Slide Number 3
  • UCampC
  • UCampC
  • Vertical Campaign All portfolios
  • Customer Experience
  • Customer Experience
  • Your Action
  • Slide Number 10
  • Networking Campaigns
  • NetworkingQ2 Webinar
  • Networking New Campaign
  • Small Midmarket BusinessCampaign
  • Small Midmarket BusinessNew Campaign
  • Small Midmarket Business New Campaign
  • Next Steps
  • Slide Number 18
  • Slide Number 19
  • Why we do demoshellip
  • What is the real value of a demo
  • Not All Demos Are Equal
  • Picking The Right Demo
  • Some Examples Of Demo Resources
  • Matching The Demo To The Sales Cycle
  • Matching The Demo To The Sales Cycle
  • Slide Number 27
  • 3Up Program For Demo Success
  • 3Up Demo Coaching
  • 3Up On Partner Portal
  • Get Started Today
  • Sign Up Site
  • Quick Examle - Use A Winning Strategy
  • Next Steps For Partners
  • Slide Number 35
  • Slide Number 36
  • Please Join Us for our One Source monthly Content review
  • ONE SOURCE ndash GTM Summary Template
  • Slide Number 39
  • Slide Number 40
  • Slide Number 41
  • Avaya Connect Partner Appreciation KitCustomizable materials available on Partner Marketing Central
  • Slide Number 43
  • Slide Number 44
  • Why should you register for Content Syndication NOW
  • Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP
  • Social Media with Avaya Content Syndication ndash What is the program
  • Social Media ndash Authorizing Tweets
  • New MarketLeaders Branding Kit
  • Marketing Reminders
  • Slide Number 51
  • Connect and Share
  • 13VISIT wwwavayamarketleaderscomCALL 855-AVAYA-ML [(855) 282-9265]EMAIL AvayaMLglgcom
Page 40: Kathleen Ryan Kathy Innvar Denise Cappuccio Bob Zimmerer ... · May 8, 2014 . Agenda • Welcome - Kathleen Ryan • Spring ahead of your competition with these Enterprise Campaigns

Kathleen Ryan

Marketing Programs kryan1avayacom

AvayaPowerHour

Marketing Program News and Reminders

copy 2011 Avaya Inc All rights reserved 42

Avaya Connect Partner Appreciation Kit Customizable materials available on Partner Marketing Central Certificate

HTML and OFT Emails

Social blog posts

Thank you letter

Downloadable logos and esignature

Why should you register for Content Syndication NOW

bullWill take you 10 minutes or less to set up bull All content resides on your web site bullEnhance your site with very rich content for your customers to see including an extensive collections of videos whitepapers and brochures bullCapture leads within the syndicated experience and send them directly to you bullKeep your Avaya product information accurate and current 100 of the time

copy 2013 Avaya Inc All rights reserved 46

Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP

Why do partners have limited Social Media activities ndash Lack of Content to Tweet or Post ndash Lack of resources to gather content or to post content ndash Lack of acumen on what to TweetPost or how to TweetPost ndash Lack of Tools to deliver content to their customer communities

How can Social Media for Avaya CSP help ndash Consistent delivery of Social Media Content (TweetsPosts)

ndash Content will include Unified Communications Contact Center Networking and Thought Leadership 1 ndash 2 posts per day

ndash Once activated the system can automatically push TweetsPosts out to your community We do the heavy lifting for you

ndash No expertise needed ndash it will be done automatically for you ndash The Avaya Content Syndication infrastructure will be used to

drive the discussion for you ndash Itrsquos FREE

copy 2013 Avaya Inc All rights reserved 47

Social Media with Avaya Content Syndication ndash What is the program What is Social Media for Avaya Content Syndication (CSP)

ndash Expansion of Avaya CSP to utilize the new Social Media tool ndash Social Media content will be regularly made available to TweetPost to your partners ndash Avaya will ldquoTweetrdquo on your behalf The Tweet will go out from your Twitter account so it will engage your

customers in the conversation ndash Links in the Tweet will drive customers to the Avaya Content Syndication page on YOUR Website ndash Support for Twitter now with LinkedIn and FaceBook in June

Why should Partners use this offer ndash Leverage social media to connect and engage your audience online ndash Serve as a command center for Avaya social media communications ndash Drive access to great content for your customers ndash Greatly increase Social Media traffic ndash Further build your brand identity and enable you to be viewed as a subject matter expert in the social media

environment ndash Enhance your brand by contributing to and learning from conversations your customers are having online ndash Highly cost-effective complement to any marketing strategy (Free) ndash Generate leads through the utilization of the Avaya Content Syndication program

How do you get access ndash To access the Social Media module you as a current Avaya Content Syndication user will need to go into the

system and authorize access The process will take you less than five minutes and you will have immediate access to the tool for FREE As you know the link to the site is wwwavayacomcsp

copy 2013 Avaya Inc All rights reserved 48

Social Media ndash Authorizing Tweets To approve a tweet

ndash Click on the ldquoSocial Contentrdquo tab from the top navigation bar

ndash Tweets in gray have not yet been published to your twitter account Once a tweet is published to your twitter account the tweet will show in red

ndash Click the un-published tweet to review the content and publish

To publish the tweet ndash simply check the ldquoPublish to

channel nowrdquo option and then click ldquoSave and Closerdquo

ndash You should then see the tweet appear in your Twitter feed

copy 2011 Avaya Inc All rights reserved

49

New MarketLeaders Branding Kit Fully customizable options

Option 1 (tablecloth plaque pull-up banner) ndash Partner price = $800

Option 2 (cell phone battery chargers) ndash Quantity of 50-100 ndash Partner price will vary by quantity (starting at $670)

50 discount on stocked Branding Kit ndash 3 times 5 banner ndash 11 times 18 desktop banner ndash 9 times 12 and 3 times 5 signs ndash 1-GB USB drive ndash 5 mouse pads ndash 15 executive pens ndash 25 4 times 3 notepads ndash 22 duffle bag ndash 8 table cover

Limited quantities available for Silver Gold and Platinum Kits Partner Price $500 $250

Marketing Reminders

Register for the next Getting Started with Avaya Marketing Webinar to learn all about our Marketing Programs ndash Wednesday May 14th 200 ndash 300 est to learn abouthellip Partner Marketing Central ndash Free ready to use customizable marketing collateral and helpful resources designed to help you drive leads MarketLeaders ndash Affordable turnkey marketing programs to fill your pipeline Content Syndication - Free real time Avaya product information directly to your web site

Links for registrations to come in follow-up email

What is PMC A FREE self-service website to help Avaya channel partners create and execute marketing campaign materials to support lead generation activities increase sales funnels and drive greater revenue

PLAN-EXPLORE-EXECUTE bullMarketing Planning guides and templates

bullReady made multi touch campaigns bullSales OFT files

bullTelemarketing scripts bullPosters print ads and online banners

bullEnewsletter emails and downloadable articles bullEvent and Seminar in a Box

bullLead notification and reporting bullEnhanced customization

bullCo-branded banners and landing pages bullEnhanced reporting and analytics

bullCRM Integration bullSocial Media integration bullLibrary search function

bullSite map PMC User Experience in 7 languages and all

materials in English Spanish and Portuguese and some in French Dutch Italian German and

Russian

52

Stay informed about events news and program updates bull ldquoLikerdquo the Avaya MarketLeaders Facebook page

Connect and Share

VISIT wwwavayamarketleaderscom

CALL 855-AVAYA-ML [(855) 282-9265]

EMAIL AvayaMLglgcom

  • Slide Number 1
  • Slide Number 2
  • Slide Number 3
  • UCampC
  • UCampC
  • Vertical Campaign All portfolios
  • Customer Experience
  • Customer Experience
  • Your Action
  • Slide Number 10
  • Networking Campaigns
  • NetworkingQ2 Webinar
  • Networking New Campaign
  • Small Midmarket BusinessCampaign
  • Small Midmarket BusinessNew Campaign
  • Small Midmarket Business New Campaign
  • Next Steps
  • Slide Number 18
  • Slide Number 19
  • Why we do demoshellip
  • What is the real value of a demo
  • Not All Demos Are Equal
  • Picking The Right Demo
  • Some Examples Of Demo Resources
  • Matching The Demo To The Sales Cycle
  • Matching The Demo To The Sales Cycle
  • Slide Number 27
  • 3Up Program For Demo Success
  • 3Up Demo Coaching
  • 3Up On Partner Portal
  • Get Started Today
  • Sign Up Site
  • Quick Examle - Use A Winning Strategy
  • Next Steps For Partners
  • Slide Number 35
  • Slide Number 36
  • Please Join Us for our One Source monthly Content review
  • ONE SOURCE ndash GTM Summary Template
  • Slide Number 39
  • Slide Number 40
  • Slide Number 41
  • Avaya Connect Partner Appreciation KitCustomizable materials available on Partner Marketing Central
  • Slide Number 43
  • Slide Number 44
  • Why should you register for Content Syndication NOW
  • Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP
  • Social Media with Avaya Content Syndication ndash What is the program
  • Social Media ndash Authorizing Tweets
  • New MarketLeaders Branding Kit
  • Marketing Reminders
  • Slide Number 51
  • Connect and Share
  • 13VISIT wwwavayamarketleaderscomCALL 855-AVAYA-ML [(855) 282-9265]EMAIL AvayaMLglgcom
Page 41: Kathleen Ryan Kathy Innvar Denise Cappuccio Bob Zimmerer ... · May 8, 2014 . Agenda • Welcome - Kathleen Ryan • Spring ahead of your competition with these Enterprise Campaigns

copy 2011 Avaya Inc All rights reserved 42

Avaya Connect Partner Appreciation Kit Customizable materials available on Partner Marketing Central Certificate

HTML and OFT Emails

Social blog posts

Thank you letter

Downloadable logos and esignature

Why should you register for Content Syndication NOW

bullWill take you 10 minutes or less to set up bull All content resides on your web site bullEnhance your site with very rich content for your customers to see including an extensive collections of videos whitepapers and brochures bullCapture leads within the syndicated experience and send them directly to you bullKeep your Avaya product information accurate and current 100 of the time

copy 2013 Avaya Inc All rights reserved 46

Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP

Why do partners have limited Social Media activities ndash Lack of Content to Tweet or Post ndash Lack of resources to gather content or to post content ndash Lack of acumen on what to TweetPost or how to TweetPost ndash Lack of Tools to deliver content to their customer communities

How can Social Media for Avaya CSP help ndash Consistent delivery of Social Media Content (TweetsPosts)

ndash Content will include Unified Communications Contact Center Networking and Thought Leadership 1 ndash 2 posts per day

ndash Once activated the system can automatically push TweetsPosts out to your community We do the heavy lifting for you

ndash No expertise needed ndash it will be done automatically for you ndash The Avaya Content Syndication infrastructure will be used to

drive the discussion for you ndash Itrsquos FREE

copy 2013 Avaya Inc All rights reserved 47

Social Media with Avaya Content Syndication ndash What is the program What is Social Media for Avaya Content Syndication (CSP)

ndash Expansion of Avaya CSP to utilize the new Social Media tool ndash Social Media content will be regularly made available to TweetPost to your partners ndash Avaya will ldquoTweetrdquo on your behalf The Tweet will go out from your Twitter account so it will engage your

customers in the conversation ndash Links in the Tweet will drive customers to the Avaya Content Syndication page on YOUR Website ndash Support for Twitter now with LinkedIn and FaceBook in June

Why should Partners use this offer ndash Leverage social media to connect and engage your audience online ndash Serve as a command center for Avaya social media communications ndash Drive access to great content for your customers ndash Greatly increase Social Media traffic ndash Further build your brand identity and enable you to be viewed as a subject matter expert in the social media

environment ndash Enhance your brand by contributing to and learning from conversations your customers are having online ndash Highly cost-effective complement to any marketing strategy (Free) ndash Generate leads through the utilization of the Avaya Content Syndication program

How do you get access ndash To access the Social Media module you as a current Avaya Content Syndication user will need to go into the

system and authorize access The process will take you less than five minutes and you will have immediate access to the tool for FREE As you know the link to the site is wwwavayacomcsp

copy 2013 Avaya Inc All rights reserved 48

Social Media ndash Authorizing Tweets To approve a tweet

ndash Click on the ldquoSocial Contentrdquo tab from the top navigation bar

ndash Tweets in gray have not yet been published to your twitter account Once a tweet is published to your twitter account the tweet will show in red

ndash Click the un-published tweet to review the content and publish

To publish the tweet ndash simply check the ldquoPublish to

channel nowrdquo option and then click ldquoSave and Closerdquo

ndash You should then see the tweet appear in your Twitter feed

copy 2011 Avaya Inc All rights reserved

49

New MarketLeaders Branding Kit Fully customizable options

Option 1 (tablecloth plaque pull-up banner) ndash Partner price = $800

Option 2 (cell phone battery chargers) ndash Quantity of 50-100 ndash Partner price will vary by quantity (starting at $670)

50 discount on stocked Branding Kit ndash 3 times 5 banner ndash 11 times 18 desktop banner ndash 9 times 12 and 3 times 5 signs ndash 1-GB USB drive ndash 5 mouse pads ndash 15 executive pens ndash 25 4 times 3 notepads ndash 22 duffle bag ndash 8 table cover

Limited quantities available for Silver Gold and Platinum Kits Partner Price $500 $250

Marketing Reminders

Register for the next Getting Started with Avaya Marketing Webinar to learn all about our Marketing Programs ndash Wednesday May 14th 200 ndash 300 est to learn abouthellip Partner Marketing Central ndash Free ready to use customizable marketing collateral and helpful resources designed to help you drive leads MarketLeaders ndash Affordable turnkey marketing programs to fill your pipeline Content Syndication - Free real time Avaya product information directly to your web site

Links for registrations to come in follow-up email

What is PMC A FREE self-service website to help Avaya channel partners create and execute marketing campaign materials to support lead generation activities increase sales funnels and drive greater revenue

PLAN-EXPLORE-EXECUTE bullMarketing Planning guides and templates

bullReady made multi touch campaigns bullSales OFT files

bullTelemarketing scripts bullPosters print ads and online banners

bullEnewsletter emails and downloadable articles bullEvent and Seminar in a Box

bullLead notification and reporting bullEnhanced customization

bullCo-branded banners and landing pages bullEnhanced reporting and analytics

bullCRM Integration bullSocial Media integration bullLibrary search function

bullSite map PMC User Experience in 7 languages and all

materials in English Spanish and Portuguese and some in French Dutch Italian German and

Russian

52

Stay informed about events news and program updates bull ldquoLikerdquo the Avaya MarketLeaders Facebook page

Connect and Share

VISIT wwwavayamarketleaderscom

CALL 855-AVAYA-ML [(855) 282-9265]

EMAIL AvayaMLglgcom

  • Slide Number 1
  • Slide Number 2
  • Slide Number 3
  • UCampC
  • UCampC
  • Vertical Campaign All portfolios
  • Customer Experience
  • Customer Experience
  • Your Action
  • Slide Number 10
  • Networking Campaigns
  • NetworkingQ2 Webinar
  • Networking New Campaign
  • Small Midmarket BusinessCampaign
  • Small Midmarket BusinessNew Campaign
  • Small Midmarket Business New Campaign
  • Next Steps
  • Slide Number 18
  • Slide Number 19
  • Why we do demoshellip
  • What is the real value of a demo
  • Not All Demos Are Equal
  • Picking The Right Demo
  • Some Examples Of Demo Resources
  • Matching The Demo To The Sales Cycle
  • Matching The Demo To The Sales Cycle
  • Slide Number 27
  • 3Up Program For Demo Success
  • 3Up Demo Coaching
  • 3Up On Partner Portal
  • Get Started Today
  • Sign Up Site
  • Quick Examle - Use A Winning Strategy
  • Next Steps For Partners
  • Slide Number 35
  • Slide Number 36
  • Please Join Us for our One Source monthly Content review
  • ONE SOURCE ndash GTM Summary Template
  • Slide Number 39
  • Slide Number 40
  • Slide Number 41
  • Avaya Connect Partner Appreciation KitCustomizable materials available on Partner Marketing Central
  • Slide Number 43
  • Slide Number 44
  • Why should you register for Content Syndication NOW
  • Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP
  • Social Media with Avaya Content Syndication ndash What is the program
  • Social Media ndash Authorizing Tweets
  • New MarketLeaders Branding Kit
  • Marketing Reminders
  • Slide Number 51
  • Connect and Share
  • 13VISIT wwwavayamarketleaderscomCALL 855-AVAYA-ML [(855) 282-9265]EMAIL AvayaMLglgcom
Page 42: Kathleen Ryan Kathy Innvar Denise Cappuccio Bob Zimmerer ... · May 8, 2014 . Agenda • Welcome - Kathleen Ryan • Spring ahead of your competition with these Enterprise Campaigns

Why should you register for Content Syndication NOW

bullWill take you 10 minutes or less to set up bull All content resides on your web site bullEnhance your site with very rich content for your customers to see including an extensive collections of videos whitepapers and brochures bullCapture leads within the syndicated experience and send them directly to you bullKeep your Avaya product information accurate and current 100 of the time

copy 2013 Avaya Inc All rights reserved 46

Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP

Why do partners have limited Social Media activities ndash Lack of Content to Tweet or Post ndash Lack of resources to gather content or to post content ndash Lack of acumen on what to TweetPost or how to TweetPost ndash Lack of Tools to deliver content to their customer communities

How can Social Media for Avaya CSP help ndash Consistent delivery of Social Media Content (TweetsPosts)

ndash Content will include Unified Communications Contact Center Networking and Thought Leadership 1 ndash 2 posts per day

ndash Once activated the system can automatically push TweetsPosts out to your community We do the heavy lifting for you

ndash No expertise needed ndash it will be done automatically for you ndash The Avaya Content Syndication infrastructure will be used to

drive the discussion for you ndash Itrsquos FREE

copy 2013 Avaya Inc All rights reserved 47

Social Media with Avaya Content Syndication ndash What is the program What is Social Media for Avaya Content Syndication (CSP)

ndash Expansion of Avaya CSP to utilize the new Social Media tool ndash Social Media content will be regularly made available to TweetPost to your partners ndash Avaya will ldquoTweetrdquo on your behalf The Tweet will go out from your Twitter account so it will engage your

customers in the conversation ndash Links in the Tweet will drive customers to the Avaya Content Syndication page on YOUR Website ndash Support for Twitter now with LinkedIn and FaceBook in June

Why should Partners use this offer ndash Leverage social media to connect and engage your audience online ndash Serve as a command center for Avaya social media communications ndash Drive access to great content for your customers ndash Greatly increase Social Media traffic ndash Further build your brand identity and enable you to be viewed as a subject matter expert in the social media

environment ndash Enhance your brand by contributing to and learning from conversations your customers are having online ndash Highly cost-effective complement to any marketing strategy (Free) ndash Generate leads through the utilization of the Avaya Content Syndication program

How do you get access ndash To access the Social Media module you as a current Avaya Content Syndication user will need to go into the

system and authorize access The process will take you less than five minutes and you will have immediate access to the tool for FREE As you know the link to the site is wwwavayacomcsp

copy 2013 Avaya Inc All rights reserved 48

Social Media ndash Authorizing Tweets To approve a tweet

ndash Click on the ldquoSocial Contentrdquo tab from the top navigation bar

ndash Tweets in gray have not yet been published to your twitter account Once a tweet is published to your twitter account the tweet will show in red

ndash Click the un-published tweet to review the content and publish

To publish the tweet ndash simply check the ldquoPublish to

channel nowrdquo option and then click ldquoSave and Closerdquo

ndash You should then see the tweet appear in your Twitter feed

copy 2011 Avaya Inc All rights reserved

49

New MarketLeaders Branding Kit Fully customizable options

Option 1 (tablecloth plaque pull-up banner) ndash Partner price = $800

Option 2 (cell phone battery chargers) ndash Quantity of 50-100 ndash Partner price will vary by quantity (starting at $670)

50 discount on stocked Branding Kit ndash 3 times 5 banner ndash 11 times 18 desktop banner ndash 9 times 12 and 3 times 5 signs ndash 1-GB USB drive ndash 5 mouse pads ndash 15 executive pens ndash 25 4 times 3 notepads ndash 22 duffle bag ndash 8 table cover

Limited quantities available for Silver Gold and Platinum Kits Partner Price $500 $250

Marketing Reminders

Register for the next Getting Started with Avaya Marketing Webinar to learn all about our Marketing Programs ndash Wednesday May 14th 200 ndash 300 est to learn abouthellip Partner Marketing Central ndash Free ready to use customizable marketing collateral and helpful resources designed to help you drive leads MarketLeaders ndash Affordable turnkey marketing programs to fill your pipeline Content Syndication - Free real time Avaya product information directly to your web site

Links for registrations to come in follow-up email

What is PMC A FREE self-service website to help Avaya channel partners create and execute marketing campaign materials to support lead generation activities increase sales funnels and drive greater revenue

PLAN-EXPLORE-EXECUTE bullMarketing Planning guides and templates

bullReady made multi touch campaigns bullSales OFT files

bullTelemarketing scripts bullPosters print ads and online banners

bullEnewsletter emails and downloadable articles bullEvent and Seminar in a Box

bullLead notification and reporting bullEnhanced customization

bullCo-branded banners and landing pages bullEnhanced reporting and analytics

bullCRM Integration bullSocial Media integration bullLibrary search function

bullSite map PMC User Experience in 7 languages and all

materials in English Spanish and Portuguese and some in French Dutch Italian German and

Russian

52

Stay informed about events news and program updates bull ldquoLikerdquo the Avaya MarketLeaders Facebook page

Connect and Share

VISIT wwwavayamarketleaderscom

CALL 855-AVAYA-ML [(855) 282-9265]

EMAIL AvayaMLglgcom

  • Slide Number 1
  • Slide Number 2
  • Slide Number 3
  • UCampC
  • UCampC
  • Vertical Campaign All portfolios
  • Customer Experience
  • Customer Experience
  • Your Action
  • Slide Number 10
  • Networking Campaigns
  • NetworkingQ2 Webinar
  • Networking New Campaign
  • Small Midmarket BusinessCampaign
  • Small Midmarket BusinessNew Campaign
  • Small Midmarket Business New Campaign
  • Next Steps
  • Slide Number 18
  • Slide Number 19
  • Why we do demoshellip
  • What is the real value of a demo
  • Not All Demos Are Equal
  • Picking The Right Demo
  • Some Examples Of Demo Resources
  • Matching The Demo To The Sales Cycle
  • Matching The Demo To The Sales Cycle
  • Slide Number 27
  • 3Up Program For Demo Success
  • 3Up Demo Coaching
  • 3Up On Partner Portal
  • Get Started Today
  • Sign Up Site
  • Quick Examle - Use A Winning Strategy
  • Next Steps For Partners
  • Slide Number 35
  • Slide Number 36
  • Please Join Us for our One Source monthly Content review
  • ONE SOURCE ndash GTM Summary Template
  • Slide Number 39
  • Slide Number 40
  • Slide Number 41
  • Avaya Connect Partner Appreciation KitCustomizable materials available on Partner Marketing Central
  • Slide Number 43
  • Slide Number 44
  • Why should you register for Content Syndication NOW
  • Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP
  • Social Media with Avaya Content Syndication ndash What is the program
  • Social Media ndash Authorizing Tweets
  • New MarketLeaders Branding Kit
  • Marketing Reminders
  • Slide Number 51
  • Connect and Share
  • 13VISIT wwwavayamarketleaderscomCALL 855-AVAYA-ML [(855) 282-9265]EMAIL AvayaMLglgcom
Page 43: Kathleen Ryan Kathy Innvar Denise Cappuccio Bob Zimmerer ... · May 8, 2014 . Agenda • Welcome - Kathleen Ryan • Spring ahead of your competition with these Enterprise Campaigns

copy 2013 Avaya Inc All rights reserved 46

Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP

Why do partners have limited Social Media activities ndash Lack of Content to Tweet or Post ndash Lack of resources to gather content or to post content ndash Lack of acumen on what to TweetPost or how to TweetPost ndash Lack of Tools to deliver content to their customer communities

How can Social Media for Avaya CSP help ndash Consistent delivery of Social Media Content (TweetsPosts)

ndash Content will include Unified Communications Contact Center Networking and Thought Leadership 1 ndash 2 posts per day

ndash Once activated the system can automatically push TweetsPosts out to your community We do the heavy lifting for you

ndash No expertise needed ndash it will be done automatically for you ndash The Avaya Content Syndication infrastructure will be used to

drive the discussion for you ndash Itrsquos FREE

copy 2013 Avaya Inc All rights reserved 47

Social Media with Avaya Content Syndication ndash What is the program What is Social Media for Avaya Content Syndication (CSP)

ndash Expansion of Avaya CSP to utilize the new Social Media tool ndash Social Media content will be regularly made available to TweetPost to your partners ndash Avaya will ldquoTweetrdquo on your behalf The Tweet will go out from your Twitter account so it will engage your

customers in the conversation ndash Links in the Tweet will drive customers to the Avaya Content Syndication page on YOUR Website ndash Support for Twitter now with LinkedIn and FaceBook in June

Why should Partners use this offer ndash Leverage social media to connect and engage your audience online ndash Serve as a command center for Avaya social media communications ndash Drive access to great content for your customers ndash Greatly increase Social Media traffic ndash Further build your brand identity and enable you to be viewed as a subject matter expert in the social media

environment ndash Enhance your brand by contributing to and learning from conversations your customers are having online ndash Highly cost-effective complement to any marketing strategy (Free) ndash Generate leads through the utilization of the Avaya Content Syndication program

How do you get access ndash To access the Social Media module you as a current Avaya Content Syndication user will need to go into the

system and authorize access The process will take you less than five minutes and you will have immediate access to the tool for FREE As you know the link to the site is wwwavayacomcsp

copy 2013 Avaya Inc All rights reserved 48

Social Media ndash Authorizing Tweets To approve a tweet

ndash Click on the ldquoSocial Contentrdquo tab from the top navigation bar

ndash Tweets in gray have not yet been published to your twitter account Once a tweet is published to your twitter account the tweet will show in red

ndash Click the un-published tweet to review the content and publish

To publish the tweet ndash simply check the ldquoPublish to

channel nowrdquo option and then click ldquoSave and Closerdquo

ndash You should then see the tweet appear in your Twitter feed

copy 2011 Avaya Inc All rights reserved

49

New MarketLeaders Branding Kit Fully customizable options

Option 1 (tablecloth plaque pull-up banner) ndash Partner price = $800

Option 2 (cell phone battery chargers) ndash Quantity of 50-100 ndash Partner price will vary by quantity (starting at $670)

50 discount on stocked Branding Kit ndash 3 times 5 banner ndash 11 times 18 desktop banner ndash 9 times 12 and 3 times 5 signs ndash 1-GB USB drive ndash 5 mouse pads ndash 15 executive pens ndash 25 4 times 3 notepads ndash 22 duffle bag ndash 8 table cover

Limited quantities available for Silver Gold and Platinum Kits Partner Price $500 $250

Marketing Reminders

Register for the next Getting Started with Avaya Marketing Webinar to learn all about our Marketing Programs ndash Wednesday May 14th 200 ndash 300 est to learn abouthellip Partner Marketing Central ndash Free ready to use customizable marketing collateral and helpful resources designed to help you drive leads MarketLeaders ndash Affordable turnkey marketing programs to fill your pipeline Content Syndication - Free real time Avaya product information directly to your web site

Links for registrations to come in follow-up email

What is PMC A FREE self-service website to help Avaya channel partners create and execute marketing campaign materials to support lead generation activities increase sales funnels and drive greater revenue

PLAN-EXPLORE-EXECUTE bullMarketing Planning guides and templates

bullReady made multi touch campaigns bullSales OFT files

bullTelemarketing scripts bullPosters print ads and online banners

bullEnewsletter emails and downloadable articles bullEvent and Seminar in a Box

bullLead notification and reporting bullEnhanced customization

bullCo-branded banners and landing pages bullEnhanced reporting and analytics

bullCRM Integration bullSocial Media integration bullLibrary search function

bullSite map PMC User Experience in 7 languages and all

materials in English Spanish and Portuguese and some in French Dutch Italian German and

Russian

52

Stay informed about events news and program updates bull ldquoLikerdquo the Avaya MarketLeaders Facebook page

Connect and Share

VISIT wwwavayamarketleaderscom

CALL 855-AVAYA-ML [(855) 282-9265]

EMAIL AvayaMLglgcom

  • Slide Number 1
  • Slide Number 2
  • Slide Number 3
  • UCampC
  • UCampC
  • Vertical Campaign All portfolios
  • Customer Experience
  • Customer Experience
  • Your Action
  • Slide Number 10
  • Networking Campaigns
  • NetworkingQ2 Webinar
  • Networking New Campaign
  • Small Midmarket BusinessCampaign
  • Small Midmarket BusinessNew Campaign
  • Small Midmarket Business New Campaign
  • Next Steps
  • Slide Number 18
  • Slide Number 19
  • Why we do demoshellip
  • What is the real value of a demo
  • Not All Demos Are Equal
  • Picking The Right Demo
  • Some Examples Of Demo Resources
  • Matching The Demo To The Sales Cycle
  • Matching The Demo To The Sales Cycle
  • Slide Number 27
  • 3Up Program For Demo Success
  • 3Up Demo Coaching
  • 3Up On Partner Portal
  • Get Started Today
  • Sign Up Site
  • Quick Examle - Use A Winning Strategy
  • Next Steps For Partners
  • Slide Number 35
  • Slide Number 36
  • Please Join Us for our One Source monthly Content review
  • ONE SOURCE ndash GTM Summary Template
  • Slide Number 39
  • Slide Number 40
  • Slide Number 41
  • Avaya Connect Partner Appreciation KitCustomizable materials available on Partner Marketing Central
  • Slide Number 43
  • Slide Number 44
  • Why should you register for Content Syndication NOW
  • Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP
  • Social Media with Avaya Content Syndication ndash What is the program
  • Social Media ndash Authorizing Tweets
  • New MarketLeaders Branding Kit
  • Marketing Reminders
  • Slide Number 51
  • Connect and Share
  • 13VISIT wwwavayamarketleaderscomCALL 855-AVAYA-ML [(855) 282-9265]EMAIL AvayaMLglgcom
Page 44: Kathleen Ryan Kathy Innvar Denise Cappuccio Bob Zimmerer ... · May 8, 2014 . Agenda • Welcome - Kathleen Ryan • Spring ahead of your competition with these Enterprise Campaigns

copy 2013 Avaya Inc All rights reserved 47

Social Media with Avaya Content Syndication ndash What is the program What is Social Media for Avaya Content Syndication (CSP)

ndash Expansion of Avaya CSP to utilize the new Social Media tool ndash Social Media content will be regularly made available to TweetPost to your partners ndash Avaya will ldquoTweetrdquo on your behalf The Tweet will go out from your Twitter account so it will engage your

customers in the conversation ndash Links in the Tweet will drive customers to the Avaya Content Syndication page on YOUR Website ndash Support for Twitter now with LinkedIn and FaceBook in June

Why should Partners use this offer ndash Leverage social media to connect and engage your audience online ndash Serve as a command center for Avaya social media communications ndash Drive access to great content for your customers ndash Greatly increase Social Media traffic ndash Further build your brand identity and enable you to be viewed as a subject matter expert in the social media

environment ndash Enhance your brand by contributing to and learning from conversations your customers are having online ndash Highly cost-effective complement to any marketing strategy (Free) ndash Generate leads through the utilization of the Avaya Content Syndication program

How do you get access ndash To access the Social Media module you as a current Avaya Content Syndication user will need to go into the

system and authorize access The process will take you less than five minutes and you will have immediate access to the tool for FREE As you know the link to the site is wwwavayacomcsp

copy 2013 Avaya Inc All rights reserved 48

Social Media ndash Authorizing Tweets To approve a tweet

ndash Click on the ldquoSocial Contentrdquo tab from the top navigation bar

ndash Tweets in gray have not yet been published to your twitter account Once a tweet is published to your twitter account the tweet will show in red

ndash Click the un-published tweet to review the content and publish

To publish the tweet ndash simply check the ldquoPublish to

channel nowrdquo option and then click ldquoSave and Closerdquo

ndash You should then see the tweet appear in your Twitter feed

copy 2011 Avaya Inc All rights reserved

49

New MarketLeaders Branding Kit Fully customizable options

Option 1 (tablecloth plaque pull-up banner) ndash Partner price = $800

Option 2 (cell phone battery chargers) ndash Quantity of 50-100 ndash Partner price will vary by quantity (starting at $670)

50 discount on stocked Branding Kit ndash 3 times 5 banner ndash 11 times 18 desktop banner ndash 9 times 12 and 3 times 5 signs ndash 1-GB USB drive ndash 5 mouse pads ndash 15 executive pens ndash 25 4 times 3 notepads ndash 22 duffle bag ndash 8 table cover

Limited quantities available for Silver Gold and Platinum Kits Partner Price $500 $250

Marketing Reminders

Register for the next Getting Started with Avaya Marketing Webinar to learn all about our Marketing Programs ndash Wednesday May 14th 200 ndash 300 est to learn abouthellip Partner Marketing Central ndash Free ready to use customizable marketing collateral and helpful resources designed to help you drive leads MarketLeaders ndash Affordable turnkey marketing programs to fill your pipeline Content Syndication - Free real time Avaya product information directly to your web site

Links for registrations to come in follow-up email

What is PMC A FREE self-service website to help Avaya channel partners create and execute marketing campaign materials to support lead generation activities increase sales funnels and drive greater revenue

PLAN-EXPLORE-EXECUTE bullMarketing Planning guides and templates

bullReady made multi touch campaigns bullSales OFT files

bullTelemarketing scripts bullPosters print ads and online banners

bullEnewsletter emails and downloadable articles bullEvent and Seminar in a Box

bullLead notification and reporting bullEnhanced customization

bullCo-branded banners and landing pages bullEnhanced reporting and analytics

bullCRM Integration bullSocial Media integration bullLibrary search function

bullSite map PMC User Experience in 7 languages and all

materials in English Spanish and Portuguese and some in French Dutch Italian German and

Russian

52

Stay informed about events news and program updates bull ldquoLikerdquo the Avaya MarketLeaders Facebook page

Connect and Share

VISIT wwwavayamarketleaderscom

CALL 855-AVAYA-ML [(855) 282-9265]

EMAIL AvayaMLglgcom

  • Slide Number 1
  • Slide Number 2
  • Slide Number 3
  • UCampC
  • UCampC
  • Vertical Campaign All portfolios
  • Customer Experience
  • Customer Experience
  • Your Action
  • Slide Number 10
  • Networking Campaigns
  • NetworkingQ2 Webinar
  • Networking New Campaign
  • Small Midmarket BusinessCampaign
  • Small Midmarket BusinessNew Campaign
  • Small Midmarket Business New Campaign
  • Next Steps
  • Slide Number 18
  • Slide Number 19
  • Why we do demoshellip
  • What is the real value of a demo
  • Not All Demos Are Equal
  • Picking The Right Demo
  • Some Examples Of Demo Resources
  • Matching The Demo To The Sales Cycle
  • Matching The Demo To The Sales Cycle
  • Slide Number 27
  • 3Up Program For Demo Success
  • 3Up Demo Coaching
  • 3Up On Partner Portal
  • Get Started Today
  • Sign Up Site
  • Quick Examle - Use A Winning Strategy
  • Next Steps For Partners
  • Slide Number 35
  • Slide Number 36
  • Please Join Us for our One Source monthly Content review
  • ONE SOURCE ndash GTM Summary Template
  • Slide Number 39
  • Slide Number 40
  • Slide Number 41
  • Avaya Connect Partner Appreciation KitCustomizable materials available on Partner Marketing Central
  • Slide Number 43
  • Slide Number 44
  • Why should you register for Content Syndication NOW
  • Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP
  • Social Media with Avaya Content Syndication ndash What is the program
  • Social Media ndash Authorizing Tweets
  • New MarketLeaders Branding Kit
  • Marketing Reminders
  • Slide Number 51
  • Connect and Share
  • 13VISIT wwwavayamarketleaderscomCALL 855-AVAYA-ML [(855) 282-9265]EMAIL AvayaMLglgcom
Page 45: Kathleen Ryan Kathy Innvar Denise Cappuccio Bob Zimmerer ... · May 8, 2014 . Agenda • Welcome - Kathleen Ryan • Spring ahead of your competition with these Enterprise Campaigns

copy 2013 Avaya Inc All rights reserved 48

Social Media ndash Authorizing Tweets To approve a tweet

ndash Click on the ldquoSocial Contentrdquo tab from the top navigation bar

ndash Tweets in gray have not yet been published to your twitter account Once a tweet is published to your twitter account the tweet will show in red

ndash Click the un-published tweet to review the content and publish

To publish the tweet ndash simply check the ldquoPublish to

channel nowrdquo option and then click ldquoSave and Closerdquo

ndash You should then see the tweet appear in your Twitter feed

copy 2011 Avaya Inc All rights reserved

49

New MarketLeaders Branding Kit Fully customizable options

Option 1 (tablecloth plaque pull-up banner) ndash Partner price = $800

Option 2 (cell phone battery chargers) ndash Quantity of 50-100 ndash Partner price will vary by quantity (starting at $670)

50 discount on stocked Branding Kit ndash 3 times 5 banner ndash 11 times 18 desktop banner ndash 9 times 12 and 3 times 5 signs ndash 1-GB USB drive ndash 5 mouse pads ndash 15 executive pens ndash 25 4 times 3 notepads ndash 22 duffle bag ndash 8 table cover

Limited quantities available for Silver Gold and Platinum Kits Partner Price $500 $250

Marketing Reminders

Register for the next Getting Started with Avaya Marketing Webinar to learn all about our Marketing Programs ndash Wednesday May 14th 200 ndash 300 est to learn abouthellip Partner Marketing Central ndash Free ready to use customizable marketing collateral and helpful resources designed to help you drive leads MarketLeaders ndash Affordable turnkey marketing programs to fill your pipeline Content Syndication - Free real time Avaya product information directly to your web site

Links for registrations to come in follow-up email

What is PMC A FREE self-service website to help Avaya channel partners create and execute marketing campaign materials to support lead generation activities increase sales funnels and drive greater revenue

PLAN-EXPLORE-EXECUTE bullMarketing Planning guides and templates

bullReady made multi touch campaigns bullSales OFT files

bullTelemarketing scripts bullPosters print ads and online banners

bullEnewsletter emails and downloadable articles bullEvent and Seminar in a Box

bullLead notification and reporting bullEnhanced customization

bullCo-branded banners and landing pages bullEnhanced reporting and analytics

bullCRM Integration bullSocial Media integration bullLibrary search function

bullSite map PMC User Experience in 7 languages and all

materials in English Spanish and Portuguese and some in French Dutch Italian German and

Russian

52

Stay informed about events news and program updates bull ldquoLikerdquo the Avaya MarketLeaders Facebook page

Connect and Share

VISIT wwwavayamarketleaderscom

CALL 855-AVAYA-ML [(855) 282-9265]

EMAIL AvayaMLglgcom

  • Slide Number 1
  • Slide Number 2
  • Slide Number 3
  • UCampC
  • UCampC
  • Vertical Campaign All portfolios
  • Customer Experience
  • Customer Experience
  • Your Action
  • Slide Number 10
  • Networking Campaigns
  • NetworkingQ2 Webinar
  • Networking New Campaign
  • Small Midmarket BusinessCampaign
  • Small Midmarket BusinessNew Campaign
  • Small Midmarket Business New Campaign
  • Next Steps
  • Slide Number 18
  • Slide Number 19
  • Why we do demoshellip
  • What is the real value of a demo
  • Not All Demos Are Equal
  • Picking The Right Demo
  • Some Examples Of Demo Resources
  • Matching The Demo To The Sales Cycle
  • Matching The Demo To The Sales Cycle
  • Slide Number 27
  • 3Up Program For Demo Success
  • 3Up Demo Coaching
  • 3Up On Partner Portal
  • Get Started Today
  • Sign Up Site
  • Quick Examle - Use A Winning Strategy
  • Next Steps For Partners
  • Slide Number 35
  • Slide Number 36
  • Please Join Us for our One Source monthly Content review
  • ONE SOURCE ndash GTM Summary Template
  • Slide Number 39
  • Slide Number 40
  • Slide Number 41
  • Avaya Connect Partner Appreciation KitCustomizable materials available on Partner Marketing Central
  • Slide Number 43
  • Slide Number 44
  • Why should you register for Content Syndication NOW
  • Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP
  • Social Media with Avaya Content Syndication ndash What is the program
  • Social Media ndash Authorizing Tweets
  • New MarketLeaders Branding Kit
  • Marketing Reminders
  • Slide Number 51
  • Connect and Share
  • 13VISIT wwwavayamarketleaderscomCALL 855-AVAYA-ML [(855) 282-9265]EMAIL AvayaMLglgcom
Page 46: Kathleen Ryan Kathy Innvar Denise Cappuccio Bob Zimmerer ... · May 8, 2014 . Agenda • Welcome - Kathleen Ryan • Spring ahead of your competition with these Enterprise Campaigns

copy 2011 Avaya Inc All rights reserved

49

New MarketLeaders Branding Kit Fully customizable options

Option 1 (tablecloth plaque pull-up banner) ndash Partner price = $800

Option 2 (cell phone battery chargers) ndash Quantity of 50-100 ndash Partner price will vary by quantity (starting at $670)

50 discount on stocked Branding Kit ndash 3 times 5 banner ndash 11 times 18 desktop banner ndash 9 times 12 and 3 times 5 signs ndash 1-GB USB drive ndash 5 mouse pads ndash 15 executive pens ndash 25 4 times 3 notepads ndash 22 duffle bag ndash 8 table cover

Limited quantities available for Silver Gold and Platinum Kits Partner Price $500 $250

Marketing Reminders

Register for the next Getting Started with Avaya Marketing Webinar to learn all about our Marketing Programs ndash Wednesday May 14th 200 ndash 300 est to learn abouthellip Partner Marketing Central ndash Free ready to use customizable marketing collateral and helpful resources designed to help you drive leads MarketLeaders ndash Affordable turnkey marketing programs to fill your pipeline Content Syndication - Free real time Avaya product information directly to your web site

Links for registrations to come in follow-up email

What is PMC A FREE self-service website to help Avaya channel partners create and execute marketing campaign materials to support lead generation activities increase sales funnels and drive greater revenue

PLAN-EXPLORE-EXECUTE bullMarketing Planning guides and templates

bullReady made multi touch campaigns bullSales OFT files

bullTelemarketing scripts bullPosters print ads and online banners

bullEnewsletter emails and downloadable articles bullEvent and Seminar in a Box

bullLead notification and reporting bullEnhanced customization

bullCo-branded banners and landing pages bullEnhanced reporting and analytics

bullCRM Integration bullSocial Media integration bullLibrary search function

bullSite map PMC User Experience in 7 languages and all

materials in English Spanish and Portuguese and some in French Dutch Italian German and

Russian

52

Stay informed about events news and program updates bull ldquoLikerdquo the Avaya MarketLeaders Facebook page

Connect and Share

VISIT wwwavayamarketleaderscom

CALL 855-AVAYA-ML [(855) 282-9265]

EMAIL AvayaMLglgcom

  • Slide Number 1
  • Slide Number 2
  • Slide Number 3
  • UCampC
  • UCampC
  • Vertical Campaign All portfolios
  • Customer Experience
  • Customer Experience
  • Your Action
  • Slide Number 10
  • Networking Campaigns
  • NetworkingQ2 Webinar
  • Networking New Campaign
  • Small Midmarket BusinessCampaign
  • Small Midmarket BusinessNew Campaign
  • Small Midmarket Business New Campaign
  • Next Steps
  • Slide Number 18
  • Slide Number 19
  • Why we do demoshellip
  • What is the real value of a demo
  • Not All Demos Are Equal
  • Picking The Right Demo
  • Some Examples Of Demo Resources
  • Matching The Demo To The Sales Cycle
  • Matching The Demo To The Sales Cycle
  • Slide Number 27
  • 3Up Program For Demo Success
  • 3Up Demo Coaching
  • 3Up On Partner Portal
  • Get Started Today
  • Sign Up Site
  • Quick Examle - Use A Winning Strategy
  • Next Steps For Partners
  • Slide Number 35
  • Slide Number 36
  • Please Join Us for our One Source monthly Content review
  • ONE SOURCE ndash GTM Summary Template
  • Slide Number 39
  • Slide Number 40
  • Slide Number 41
  • Avaya Connect Partner Appreciation KitCustomizable materials available on Partner Marketing Central
  • Slide Number 43
  • Slide Number 44
  • Why should you register for Content Syndication NOW
  • Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP
  • Social Media with Avaya Content Syndication ndash What is the program
  • Social Media ndash Authorizing Tweets
  • New MarketLeaders Branding Kit
  • Marketing Reminders
  • Slide Number 51
  • Connect and Share
  • 13VISIT wwwavayamarketleaderscomCALL 855-AVAYA-ML [(855) 282-9265]EMAIL AvayaMLglgcom
Page 47: Kathleen Ryan Kathy Innvar Denise Cappuccio Bob Zimmerer ... · May 8, 2014 . Agenda • Welcome - Kathleen Ryan • Spring ahead of your competition with these Enterprise Campaigns

Marketing Reminders

Register for the next Getting Started with Avaya Marketing Webinar to learn all about our Marketing Programs ndash Wednesday May 14th 200 ndash 300 est to learn abouthellip Partner Marketing Central ndash Free ready to use customizable marketing collateral and helpful resources designed to help you drive leads MarketLeaders ndash Affordable turnkey marketing programs to fill your pipeline Content Syndication - Free real time Avaya product information directly to your web site

Links for registrations to come in follow-up email

What is PMC A FREE self-service website to help Avaya channel partners create and execute marketing campaign materials to support lead generation activities increase sales funnels and drive greater revenue

PLAN-EXPLORE-EXECUTE bullMarketing Planning guides and templates

bullReady made multi touch campaigns bullSales OFT files

bullTelemarketing scripts bullPosters print ads and online banners

bullEnewsletter emails and downloadable articles bullEvent and Seminar in a Box

bullLead notification and reporting bullEnhanced customization

bullCo-branded banners and landing pages bullEnhanced reporting and analytics

bullCRM Integration bullSocial Media integration bullLibrary search function

bullSite map PMC User Experience in 7 languages and all

materials in English Spanish and Portuguese and some in French Dutch Italian German and

Russian

52

Stay informed about events news and program updates bull ldquoLikerdquo the Avaya MarketLeaders Facebook page

Connect and Share

VISIT wwwavayamarketleaderscom

CALL 855-AVAYA-ML [(855) 282-9265]

EMAIL AvayaMLglgcom

  • Slide Number 1
  • Slide Number 2
  • Slide Number 3
  • UCampC
  • UCampC
  • Vertical Campaign All portfolios
  • Customer Experience
  • Customer Experience
  • Your Action
  • Slide Number 10
  • Networking Campaigns
  • NetworkingQ2 Webinar
  • Networking New Campaign
  • Small Midmarket BusinessCampaign
  • Small Midmarket BusinessNew Campaign
  • Small Midmarket Business New Campaign
  • Next Steps
  • Slide Number 18
  • Slide Number 19
  • Why we do demoshellip
  • What is the real value of a demo
  • Not All Demos Are Equal
  • Picking The Right Demo
  • Some Examples Of Demo Resources
  • Matching The Demo To The Sales Cycle
  • Matching The Demo To The Sales Cycle
  • Slide Number 27
  • 3Up Program For Demo Success
  • 3Up Demo Coaching
  • 3Up On Partner Portal
  • Get Started Today
  • Sign Up Site
  • Quick Examle - Use A Winning Strategy
  • Next Steps For Partners
  • Slide Number 35
  • Slide Number 36
  • Please Join Us for our One Source monthly Content review
  • ONE SOURCE ndash GTM Summary Template
  • Slide Number 39
  • Slide Number 40
  • Slide Number 41
  • Avaya Connect Partner Appreciation KitCustomizable materials available on Partner Marketing Central
  • Slide Number 43
  • Slide Number 44
  • Why should you register for Content Syndication NOW
  • Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP
  • Social Media with Avaya Content Syndication ndash What is the program
  • Social Media ndash Authorizing Tweets
  • New MarketLeaders Branding Kit
  • Marketing Reminders
  • Slide Number 51
  • Connect and Share
  • 13VISIT wwwavayamarketleaderscomCALL 855-AVAYA-ML [(855) 282-9265]EMAIL AvayaMLglgcom
Page 48: Kathleen Ryan Kathy Innvar Denise Cappuccio Bob Zimmerer ... · May 8, 2014 . Agenda • Welcome - Kathleen Ryan • Spring ahead of your competition with these Enterprise Campaigns

What is PMC A FREE self-service website to help Avaya channel partners create and execute marketing campaign materials to support lead generation activities increase sales funnels and drive greater revenue

PLAN-EXPLORE-EXECUTE bullMarketing Planning guides and templates

bullReady made multi touch campaigns bullSales OFT files

bullTelemarketing scripts bullPosters print ads and online banners

bullEnewsletter emails and downloadable articles bullEvent and Seminar in a Box

bullLead notification and reporting bullEnhanced customization

bullCo-branded banners and landing pages bullEnhanced reporting and analytics

bullCRM Integration bullSocial Media integration bullLibrary search function

bullSite map PMC User Experience in 7 languages and all

materials in English Spanish and Portuguese and some in French Dutch Italian German and

Russian

52

Stay informed about events news and program updates bull ldquoLikerdquo the Avaya MarketLeaders Facebook page

Connect and Share

VISIT wwwavayamarketleaderscom

CALL 855-AVAYA-ML [(855) 282-9265]

EMAIL AvayaMLglgcom

  • Slide Number 1
  • Slide Number 2
  • Slide Number 3
  • UCampC
  • UCampC
  • Vertical Campaign All portfolios
  • Customer Experience
  • Customer Experience
  • Your Action
  • Slide Number 10
  • Networking Campaigns
  • NetworkingQ2 Webinar
  • Networking New Campaign
  • Small Midmarket BusinessCampaign
  • Small Midmarket BusinessNew Campaign
  • Small Midmarket Business New Campaign
  • Next Steps
  • Slide Number 18
  • Slide Number 19
  • Why we do demoshellip
  • What is the real value of a demo
  • Not All Demos Are Equal
  • Picking The Right Demo
  • Some Examples Of Demo Resources
  • Matching The Demo To The Sales Cycle
  • Matching The Demo To The Sales Cycle
  • Slide Number 27
  • 3Up Program For Demo Success
  • 3Up Demo Coaching
  • 3Up On Partner Portal
  • Get Started Today
  • Sign Up Site
  • Quick Examle - Use A Winning Strategy
  • Next Steps For Partners
  • Slide Number 35
  • Slide Number 36
  • Please Join Us for our One Source monthly Content review
  • ONE SOURCE ndash GTM Summary Template
  • Slide Number 39
  • Slide Number 40
  • Slide Number 41
  • Avaya Connect Partner Appreciation KitCustomizable materials available on Partner Marketing Central
  • Slide Number 43
  • Slide Number 44
  • Why should you register for Content Syndication NOW
  • Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP
  • Social Media with Avaya Content Syndication ndash What is the program
  • Social Media ndash Authorizing Tweets
  • New MarketLeaders Branding Kit
  • Marketing Reminders
  • Slide Number 51
  • Connect and Share
  • 13VISIT wwwavayamarketleaderscomCALL 855-AVAYA-ML [(855) 282-9265]EMAIL AvayaMLglgcom
Page 49: Kathleen Ryan Kathy Innvar Denise Cappuccio Bob Zimmerer ... · May 8, 2014 . Agenda • Welcome - Kathleen Ryan • Spring ahead of your competition with these Enterprise Campaigns

52

Stay informed about events news and program updates bull ldquoLikerdquo the Avaya MarketLeaders Facebook page

Connect and Share

VISIT wwwavayamarketleaderscom

CALL 855-AVAYA-ML [(855) 282-9265]

EMAIL AvayaMLglgcom

  • Slide Number 1
  • Slide Number 2
  • Slide Number 3
  • UCampC
  • UCampC
  • Vertical Campaign All portfolios
  • Customer Experience
  • Customer Experience
  • Your Action
  • Slide Number 10
  • Networking Campaigns
  • NetworkingQ2 Webinar
  • Networking New Campaign
  • Small Midmarket BusinessCampaign
  • Small Midmarket BusinessNew Campaign
  • Small Midmarket Business New Campaign
  • Next Steps
  • Slide Number 18
  • Slide Number 19
  • Why we do demoshellip
  • What is the real value of a demo
  • Not All Demos Are Equal
  • Picking The Right Demo
  • Some Examples Of Demo Resources
  • Matching The Demo To The Sales Cycle
  • Matching The Demo To The Sales Cycle
  • Slide Number 27
  • 3Up Program For Demo Success
  • 3Up Demo Coaching
  • 3Up On Partner Portal
  • Get Started Today
  • Sign Up Site
  • Quick Examle - Use A Winning Strategy
  • Next Steps For Partners
  • Slide Number 35
  • Slide Number 36
  • Please Join Us for our One Source monthly Content review
  • ONE SOURCE ndash GTM Summary Template
  • Slide Number 39
  • Slide Number 40
  • Slide Number 41
  • Avaya Connect Partner Appreciation KitCustomizable materials available on Partner Marketing Central
  • Slide Number 43
  • Slide Number 44
  • Why should you register for Content Syndication NOW
  • Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP
  • Social Media with Avaya Content Syndication ndash What is the program
  • Social Media ndash Authorizing Tweets
  • New MarketLeaders Branding Kit
  • Marketing Reminders
  • Slide Number 51
  • Connect and Share
  • 13VISIT wwwavayamarketleaderscomCALL 855-AVAYA-ML [(855) 282-9265]EMAIL AvayaMLglgcom
Page 50: Kathleen Ryan Kathy Innvar Denise Cappuccio Bob Zimmerer ... · May 8, 2014 . Agenda • Welcome - Kathleen Ryan • Spring ahead of your competition with these Enterprise Campaigns

VISIT wwwavayamarketleaderscom

CALL 855-AVAYA-ML [(855) 282-9265]

EMAIL AvayaMLglgcom

  • Slide Number 1
  • Slide Number 2
  • Slide Number 3
  • UCampC
  • UCampC
  • Vertical Campaign All portfolios
  • Customer Experience
  • Customer Experience
  • Your Action
  • Slide Number 10
  • Networking Campaigns
  • NetworkingQ2 Webinar
  • Networking New Campaign
  • Small Midmarket BusinessCampaign
  • Small Midmarket BusinessNew Campaign
  • Small Midmarket Business New Campaign
  • Next Steps
  • Slide Number 18
  • Slide Number 19
  • Why we do demoshellip
  • What is the real value of a demo
  • Not All Demos Are Equal
  • Picking The Right Demo
  • Some Examples Of Demo Resources
  • Matching The Demo To The Sales Cycle
  • Matching The Demo To The Sales Cycle
  • Slide Number 27
  • 3Up Program For Demo Success
  • 3Up Demo Coaching
  • 3Up On Partner Portal
  • Get Started Today
  • Sign Up Site
  • Quick Examle - Use A Winning Strategy
  • Next Steps For Partners
  • Slide Number 35
  • Slide Number 36
  • Please Join Us for our One Source monthly Content review
  • ONE SOURCE ndash GTM Summary Template
  • Slide Number 39
  • Slide Number 40
  • Slide Number 41
  • Avaya Connect Partner Appreciation KitCustomizable materials available on Partner Marketing Central
  • Slide Number 43
  • Slide Number 44
  • Why should you register for Content Syndication NOW
  • Social Media with Avaya Content Syndication ndash Launch of Social Media Module for CSP
  • Social Media with Avaya Content Syndication ndash What is the program
  • Social Media ndash Authorizing Tweets
  • New MarketLeaders Branding Kit
  • Marketing Reminders
  • Slide Number 51
  • Connect and Share
  • 13VISIT wwwavayamarketleaderscomCALL 855-AVAYA-ML [(855) 282-9265]EMAIL AvayaMLglgcom