kathleen m. sanders resume
TRANSCRIPT
![Page 1: Kathleen M. Sanders Resume](https://reader035.vdocuments.us/reader035/viewer/2022081806/58efb5d51a28ab1d528b45ed/html5/thumbnails/1.jpg)
Kathleen M. Sanders
12138 Croft Drive 404-729-7071 [email protected]
Largo, Florida 33774 linkedin.com/in/sanderskathleen www.linkedin.com/in/sanderskathleen
PASSIONATE EVENT PLANNING LEADER
Ensures Event Success and High Customer Satisfaction
Detailed and organized event planner who surpasses performance expectations with a passion for special
events and weddings. Achieves high customer satisfaction by working closely with sales and marketing
manager to customize events, coordinate logistics, and take control of problem resolution. Exceptionally
organized and detailed with excellent communication skills who consistently meets commitments with
integrity. Core Competencies Include:
Group Project Coordination
Facility Tours
Event Financial Analysis
Team Leadership
Event Execution
Problem Solving
Conflict Resolution
Training & Coaching
Customer Service
Sales and Marketing
Menu Development
Guest Relations
EDUCATION
Bachelor of Science (BS) in Hospitality Management (3.75 GPA) Florida State University, Tallahassee, FL. August 2013 - May 2015, Dean’s List Hospitality Management St. Petersburg College, St. Petersburg, FL, May 2013 – July 2013 Business Management Kennesaw State University, Kennesaw, GA, August 2011 - May 2013
EXPERIENCE
HOLIDAY INN & SUITES HARBOURSIDE, Indian Rocks Beach, FL May 2014 - February 2015
Tallahassee Representative (September 2014 – February 2015)
While in school, administered key support remotely in the Tallahassee, FL market to build relationships and
brand exposure to area businesses for the main Harbourside property.
Researched Tallahassee Meeting and Government Planners to assist the Sales team with new client
relationships through email and networking.
Enhanced Holiday Inn & Suites Harbourside’s listings on local travel and government websites
(TripAdvisor, Expedia, Tampa Bay Beaches Chamber of Commerce) to identify potential clients.
Assisted in improving brand exposure for Chart House Suites’ (Holiday Inn & Suites Harbourside’s sister
property) electronic travel websites (Orbitz, Hotels.com, Visit Florida) listings.
Intern (May 2014 – August 2014)
Explored all facets of hospitality management with a focus on event planning, management, and execution
during the second half of the internship.
Engaged in / coordinated banquet logistics / event operations including setup, decor, service, breakdown,
and on-site problem resolution.
Conducted sales calls and promotional activities for weddings, reunions, luncheons, and business
meetings.
Served as a point of contact for clients for event planning to include menu development, event site
evaluation and set-up, Banquet Event Order (BEO) development, and event execution.
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RUBY TUESDAY, Florida and Georgia July 2012 – July 2013
Hostess Kennesaw, GA (July 2012 - May 2013), St. Petersburg, FL (May 2013 - July 2013)
Executed conflict management skills for both employees and customer service needs.
Demonstrated ability to multi-task providing great customer service and completion of assigned tasks by
management.
Engaged in the training of new employees for the host/ hostess position.
AWARDS AND VOLUNTEER ACTIVITIES
Recipient: FSU Dean’s List, December 2013 – December 2014
Member: FSU Habitat for Humanity, November 2013 – May 2015
Volunteer Coach: Cherokee Youth Lacrosse Association, Woodstock, GA, February 2011 – May 2011
Demonstrated ability to coordinate drills and execution of plays during practice.
Provided leadership for 18 girls ages 11-13.
Used coaching skills to observe critique, instruct, and motivate for positive performance.
CERTIFICATIONS
CSTEP: Certified Social Tables Event Planner, April 2015 - Present
ORGANIZATIONS
Phi Sigma Theta National Honor Society
The Society of Hosts
Habitat for Humanity
FSU Seminole Student Boosters Club
FSU Student Alumni Association