Kamal Kalra

SUMMARY

Dedicated and accomplished business analyst possessing well-developed skills and experience in evaluating and improving business systems and processes.

12 years of IT experience in leading all phases of diverse technology projects with approx. 5 years of Business Analyst experience in client facing and stakeholder management role.Expert in complete retail banking product management including implementation, development, support and maintenance.Extended expertise in complete product development life cycle (PDLC) including requirement gathering, definition, gap analysis, solution designing, implementation and support Worked at the client’s location in Singapore for 4 years and gained rich familiarity with the South Asian market environmentExpert in Agile project methodologies carrying out stakeholder, requirement and communication management. Drives business, able to work with large project teams with high-quality deliverablesCapturing crisp and clear requirement by creating Epics, features and user stories.Led cross-functional teams like Business Managers, Subject Matter experts, End Users, Product Managers, Technical Directors, Development, Database and QA teams to drive projects in Agile modeRich Experience in delivering projects in Agile methodology being an Agile Certified Scrum MasterBeing a Certified Agile Scrum Master ensured consistent application of scrum methodologies across the project.Facilitate scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups, etc.) Empowered teams to self-organize and grow cross-functionality.Protect team from over-commitment, manage backlog and prioritize resolution of defects/bugs.Communicate with other management, engineers, product managers and support specialists on product issuesInstructed and modeled core Agile principles of collaboration, prioritization, team accountability and visibility.Skilled in requirement elicitation techniques like Brainstorming, Document Analysis, Interviewing, Observation and WorkshopsCreating sustainable and deliverable project requirement documents (detailed functional and non-functional), data flow diagrams, system flow, and business process flow from user stories.Donned multiple roles with great enthusiasm – Business Analyst, Implementation Lead, Consutlant,Technology Analyst, developer in various projects executed out of InfosysWork in close cooperation with stakeholders from both business side and application development teams to secure the fulfilment of agreed business requirements.Innovative & creative, with a short, precise and effective approach to problem solving and ability to develop, deliver and evaluate brilliant insight founded on the rock-solid strategic thinkingExperience in identifying & defining requirements and turning functional requirements into reasonable solutions that addresses difficult business challenges

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Expert in resolving client's problems and effectively communicating results and methodologiesEfficient in leading projects with completion milestones that require dynamic decision-making character with risk assessment and special planning techniques as the project progressesHands on experience in Data Migration Cutover planning/consulting and implementation for Development Bank of Singapore and Department of Post India. Improving ongoing systems by studying current practices; designing modifications to save efforts, optimize costs, improve customer experience and improve productivity.Great leadership skills demonstrated while owning the project deliveries and leading the team to ensure right and timely deliveries.Was part of Infosys Requirements Analysis and Consulting for large Tier-1 MNC Banks in Singapore,Taiwan,HongKong,UK,Tokyo,Indonesia,Macau and was involved in the design and Implementation phases of the Core Banking projectsExpertise in Defect Tracking and Management.Experience of Production support for banksData Migration consulting and testing for RBS bank new entity William & Glyn involving petabytes data migrated from source to target

DOMAIN SKILLS

Banking and Financial ServicesData Migration Consulting, Finacle Banking application implementation and Solution Consulting, Risk Analysis & Assessment

TOOLS and METHODOLOGIES

Tools:MS Office Suite, Toad, SQL Server Management Studio, Putty, WS_FTP, Eclipse, WAS (WebSphere Application Server, IBM Tivoli Work Scheduler, Version Control Tools, SM Tools, Test Tools Jira, HP QC, ALM,ETL Tools (Jasper, Data Stage)

Methodologies:Agile and Waterfall SDLC

Programming Languages:Core Java, Shell Programming, Unix, Oracle RDBMS, XML,XSL & Java Script

EDUCATION

B.TECH in Information & Technology

TRAINING/CERTIFICATIONS

Certified Agile Scrum Master (CSM)IBM Solution DesignerInfosys : Presentation and Writing Skills

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AWARDS and RECOGNITION

Successfully accomplished Go-LIVE at client’s location in Singapore for 14 countries.Successfully accomplished Go-LIVE at client’s location for one of the world biggest implementation at India Post (Department of Post).Successfully demonstrated Finacle Data Migration concepts at client’s site during Executive Council MeetCleared Agile Certified Scrum Master (CSM) and IBM Solution Designer Certifications.

PROFESSIONAL EXPERIENCE

Company: InfosysProject Title: Royal Bank of Scotland New Entity W&G bank Data Migration Consulting & Testing Description: The project aims at creating a clone of RBS bank with new name as William & Glyn involving petabytes of data to be migrated from source to target.Role: BADuration: Oct 2014 - PresentClient: Royal Bank of Scotland (RBS)

Responsibilities:

Handling end to end Data Migration consulting/testing for new entity William & Glyn.Used business requirements to Define and Develop end user Test plans and Test results.Liaising extensively with external (3rd party vendors) and internal business clients to take the business requirements from inception to implementationliaising with the technology teams and regulatory reporting / finance teamsTo co-ordinate between different teams and ensure deliveryTo identify data gaps and specify rules for extraction and transformation and building controls (including reconciliation and control reports) between source and targetsTo work with business and IT teams to clarify issues/questionsTo support the local team by providing necessary clarifications on reporting and processesTo ensure by devising appropriate processes that the data quality issues are properly tracked and highlighted to the relevant team / forumEnsured rigorous testing of all RBS applications which will be part of W&G bank with aggressive timelines to provide quality assurance.To update risk in the risk system whenever any risk is foreseenDid training workshops with various teams to ensure data quality for the new systemSet up and lead recurring meetings with stakeholders to keep everyone abreast about the project(s) status and upcoming work.To explain the project requirements to varied groups within a project in their own language (business, data, functional or task level) in a crisp and precise manner.To provide continuous updates to involved groups with respect to Requirement changes, milestone completion or ongoing challenges such that correct decisions are taken in a timely manner.Created presentations and trained business users for new functionalities.

Company: InfosysProject Name: Finacle Core Banking Implementation for Department of Post IndiaDescription: The project aims at implementing Infosys core banking solution Finacle at

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Department of Post claimed as to be the biggest Core Banking implementation consisting of 1.5 lac branches.Role: BA/ConsultantDuration: Aug 2012 – Sep 2014Client: Department of Post India

Responsibilities:

Handling end to end Data Migration part of Department of Post Finacle Implementation.Working very closely with data extraction Legacy system team (Sanchay Post) of Department of Post to make sure all the required data is extracted without any data loss.Data mapping between legacy system and Finacle.Data Loads for various types of accounts CASA, TD, LOANS, PPF, RD.liaising with the technology teams and regulatory reporting / finance teamsTo co-ordinate between different teams and ensure deliveryTo identify data gaps and specify rules for extraction and transformation and building controls (including reconciliation and control reports) between source and targetsTo work with business and IT teams to clarify issues/questionsTo Perform Pre-UAT and ensure that the business requirements are metTo Engage users in doing UAT and ensure timely sign offsTo support the local team by providing necessary clarifications on reporting and processesTo ensure by devising appropriate processes that the data quality issues are properly tracked and highlighted to the relevant team / forum.To provide post production support to business till the time business users are comfortable and handover is done to BAU teams.

Company: InfosysProject Name: Finacle Core Banking Implementation for Development Bank of SingaporeDescription: Development Bank of Singapore wants to replace their existing banking solution with Finacle Core Banking Solution to transform their business and stay ahead of end-customer requirements, competitive and regulatory demands by leveraging innovative, cost effective and risk-proof technology solutionsRole: Implementation LeadDuration: Jul 2008 – Aug 2012Client: Development Bank of SingaporeResponsibilities:

liaising with the technology teams and regulatory reporting / finance teamsTo co-ordinate between different teams and ensure deliveryTo ensure that country regulatory requirements are well understood and documentedTo provide clear BRD for system development activitiesTo identify data gaps and specify rules for extraction and transformation and building controls (including reconciliation and control reports) between source and targetsTo work with business and IT teams to clarify issues/questionsTo Perform Pre-UAT and ensure that the business requirements are metTo Engage users in doing UAT and ensure timely sign offsTo support the local team by providing necessary clarifications on reporting and processesTo provide training to the local team at the end of each enhancement / implementation

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To provide detailed process notes to Operations on various process and changesTo ensure by devising appropriate processes that the data quality issues are properly tracked and highlighted to the relevant team / forumProvide a consultancy role to the Project & BAU support teamsHandled Data Migration part for DBS Bank.Data mapping between legacy system and Finacle.

Company: InfosysProject Name: Finacle Deployment InstallerDescription: The aim of the project was to develop a Finacle Installer so that Finacle installation can be done without issues and in short durationRole: Technology AnalystDuration: Jan 2005 – Jun 2008Client: Infosys Internal

Responsibilities:

Understood system requirement specifications and got POCs & impact analysis done for creating a installer.Support Implementation teams for various banks where installation was done through FDM.Mentored a team of new joinees for implementing design for the projectCreated Installer for all the solutions of Finacle (SVS,PEAS,Finacle CORE,CRM,RI,Alert Server)Testing of Load Balance

PERSONAL DETAILS

Date of Birth: 14th July 1981Gender: MalePermanent Address: #187, Mamta Enclave, Dhakoli, Zirakpur, MohaliCurrent Location: ChandigarhEmail: Kamal_Kalra@infosys.comPhone: +91 9876258520

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