Course overviewKaizen is a philosophy that focus-es on continuous improvement. When applied to the workplace, Kaizen activities continually im-prove all functions of a business, from operations to management. By improving standardised activi-ties and processes, Kaizen aims to eliminate waste. People at all levels of an organi-zation can participate in Kaizen. Typically a Kaizen team involves a small group in improving their own work environment and productivity. This philosophy differs from the “command-and-control” im-provement programs. Kaizen methodology includes mak-ing changes and monitoring

results, then adjusting. Large-scale pre-planning and extensive project scheduling are replaced by smaller experiments, which can be rapidly adapted as new improvements are suggested.The workshop presents the con-cepts, tools and techniques in-volved in implementing Kaizen.

who should attend?Managers, Supervisors, Team Lead-ers and personnel involved in Proc-ess Improvement.

what will i learn?n Project terms of referencen How to run a Kaizen eventn The 8-step process improvement methodologyn How to see my business as a process

Programme outlinen 8-step problem solvingn Problem Statementsn SIPOCn Project Chartern Datan 7 Classic tools of Qualityn Process Mappingn Root Cause Analysisn 5 Whysn Selecting Countermeasuresn LeanStart - Assessmentn Companies must complete a final LeanStart report (including metrics), after which the LeanStart grant can be claimed duration1 day

assessment & CertifiCationETAC certificate of completion.

Kaizen/a3 thinKing (1 day)

“The man who makes no mistakes does not usually make anything”

e.J. PhelPs

ETAC Limited, Chase House, City Junction Business Park, Northern Cross, Dublin 17, D17 AK63

Tel: 01 685 6535 n Mob: 087 2755773 Email: info@etacsolutions.com Web: www.etacsolutions.com

“I found the skills I acquired from partaking in the programme significantly helped me to improve one of my biggest

weaknesses...planning and organising” Caoimhe, soliCitor