1.Johnson and Wales University InternshipRenaissance Providence Downtown Hotel5 Avenue of the ArtsProvidence, Rhode Island 02903 USA Andrew Van Dyk

2. History Built in 1929 to be a Masonic Temple, construction wasabandoned with the onset of the Depression Building sat empty for seven years In 2003 Sage Hospitality, a Denver, CO based company,embarked on a $1 million renovation of the building The Hotel opened in 2007 The transformation of the building into theRenaissance Providence Downtown Hotel marks thelargest historic restoration project in Rhode Island todate 3. Renaissance Property 9 floors 264 guest rooms 8 suites 2 concierge levels 10,000 sq ft of meeting space (9 meetingrooms total) This property is smoke-free 4. On-site Amenities Fitness center Business center Concierge desk Front desk safety-deposit boxes Shoe shine 5. Reflective Journal Entry #1 Key skills I noticed my first few weeks of myinternship needed to succeed Organizational Communication Interpersonal Time Management Everyone in the hotel works as a team andeveryone reports to someone Professionalism plays a big role in the realworld 6. Reflective Journal Entry #2 Academic knowledge helped me to an extent with myinternship experience Throughout my internship Ilearned Marriotts salessystem, hotel terms, and more information thatcollegecoursework could not teach me My internship was in the hospitality industry so myhospitality classes did help My internship contradicted and challenged the knowledge Igained from my coursework because Marriotts teachingswere different I enhanced my professionalism and working skills byworking side by side with the DOS and senior salesmanager 7. Reflective Journal Entry #3 Three areas of success during my InternshipExperience Organization Communication Work ethic Three areas of struggle during my internshipexperience Extensive knowledge of hotel Marriot International Sales System Sitting behind a desk for long hour 8. Reflective Journal Entry #3 Cont. Through my internship experience I learned to bemore of an active listener I learned that I need to be more in the sales field I enhanced all my skills by making mistakesduring my internship and shadowingprofessionals that have been in sales for 10 yearsor more I learned always turn a negative into a positive Two areas of improvement Listening skills Being Patient 9. Where will I go from here? Definitely stay in sales Sales is a challenge which motivates me andmakes work fun Find a sales job more in the sales field andface to face sales Business to business sales rather thanbusiness to customer sales Get into the Medical sales field